★ 1

The waiter was fine! The girl seating guest was the worst 5 couples walked out waiting to be seated and they weren't busy! 10 tables open at least. The manager came out and cleaned tables and seemed very upset with her she is not the first face you should have people exposed to. The people that did stay were angry to be kept waiting she just stood behind the table and put her hand under her chin like people weren't even there. You lost 5 future customers also who probably won't be back. And I don't believe I will be back for months in hoping I don't have to deal with this incompetent employee.

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★ 1

Just 3 of us me, my son 1 year old and my husband walk in and saw there ppl waiting and
We wanted to try it after it changed and there 15 minutes wait knowing there empty tables and chairs.. and we say no and just leave…

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★ 3

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★ 2

Went to Applebees in Marshfield ordered a salad and ask for French dressing are you serious they did not have it really.also ask for a bake potato and same answer No bake potato.the service was very slow.

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★ 2

Maybe I am just extra critical because of my time working at this Applebees in highschool/college, but I was disappointed by my family’s recent visit! I am not sure if the training/management is different or if it is the servers themselves choosing not to, but we were never offered small plates for the appetizers (which always used to be standard), were not checked up on often, and were not asked follow up questions on our order (for example if we would like to customize our sides). Regarding the food, it was good, but took about 25-30 minutes to get our mozzarella stick appetizer. When ordering a Coors Light Brewtus, instead of informing us they were out of tap they just brought a bottle to the table. They were also out of Mountain Dew. Overall a great remodel inside (yay to no more gross carpet), but just fell short on other aspects. Hopefully as time goes some of these hiccups are straightened out and servers get more comfortable!

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★ 5

The new Applebee's/Ihop restaurant is phenomenal. I had a combination order of eggs, bacon, hash browns, and pancakes. With an orange juice to drink it was quite filling. Excellent service. Was relatively cheap. Will be back over and over again.

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★ 3

Okay. It was cold where we were seated.

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★ 4

Fun Applebee's and IHOP combo! Food was to be expected, service was a little slow but fine. Will be back.

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★ 1

I am unhappy and I tried to contact them at the URL for" Talk to us.... "but the link was not working. We had been fairly regular patrons of Applebee's but the new combo with IHOP has issues with gift cards and discounts and menu changes
It will be awhile before we go back.

Source: Google

★ 3

I was here over a year ago before it changed to a applehop, since becoming a conjoined franchised I think that they have improved their quality of food and attitudes, but not enough. To start the hostess didn’t really say anything when we walked in and just sat us. Then we waited a bit for someone to come over to our table and I find it very odd you have to ask for water refills when your cup has been sitting on the end of the table, the food quality has improved I will give them that, but the overall experience was still disappointing. I hope they continue to try and improve.

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★ 5

Love the addition of IHOP food at this location

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★ 1

It took 45 minutes to get our food. That is unacceptable . Everything else was fine. Server was great.

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★ 5

Love the food. Great service and always a wonderful atmosphere. Love the IHOP addition

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★ 1

Arrived there at lunch time. Place was busy. Seemed they were short staffed. We sat at bar and ordered our drinks. As soon as they arrived, we ordered our meal. That's when it went downhill. My wife had the ceasar salad with grilled shrimp and I had cheeseburger (pink) with fries. The food took 20 minutes to arrive. The salad had brown leaves and overdone shrimp. It was like it sat under a heating lamp for a period of time. The cheeseburger was over done and the lettuce was also brown. We couldn't send the back since we had to make an appointment that afternoon. Will be awhile before we go back.

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★ 5

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★ 1

Nobody smiled when addressing you. Drink refills had to be as for. Ran out of broccoli, located next to a grocery store. Appetizer can when rest of food came out. Even though we asked for it to be served before. Chicken tenders were over cooked. My steak and potatoes were cold. This never happened before at this restaurant. Very disappointed they didn’t do anything special for my granddaughters birthday. We even had a birthday balloon attached to the chair.

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★ 1

They never answer their phone when you try to call to place an order. If you’re busy, I understand, but you still need to answer your phone regardless if you need to hold, they will understand when you’re busy thenThe online order doesn’t even work properly. They are so rude on the Phone if you’re lucky to get them on the phone, one of the gentleman’s hung up on Me when I was trying to place an order cause he said he was too busy.. And I went into the Marshfield location then to confront them and they were so rude and the manager Wouldn’t even talk to me. What a horrible experience I will never ever ever go there again. I used to go there all the time when it was just Applebee’s but the people they have on staff now are just completely rude and don’t know how to treat customers whatsoever. I cannot believe They are in the Customer Service business. Just absolutely horrible Marshfield I’m ashamed of you!

So I wanted to post update my original review, I was feeling someone bad and I thought maybe I’ll give it a second shot. Give the food to try at least and see how things play out. Well, I greatly regret my decision. I’m definitely not one that normally ever leaves a review good or bad but I can’t help it in this case .
So I’m one that prefers to order with an human being over the phone so I know that my order gets right because I can’t customize things very easily when I do it online. I tried for over two hours to get through over the phone and nobody answered for one thing. I always used to call Applebee’s and just do it over the phone and never had a problem before, but people used to be really nice that used to work at previously. But finally just gave up, and I decided to do it online. I wasn’t able to do car side. Because app wouldn’t Allow it to go through otherwise So I had to do pick up in store, and the order tracking did not work then also in the app. So I really have no idea when my order was going be ready. so i tried calling Store again to find out when the order might be ready. Finally, I just went to the location and hopefully pick up my order, no idea how long my order would be sitting there and ready. Well it was sitting there ready, but the couldn’t even tell me how long it was even sitting there. So indeed, the order was quite cold when I received it at home. So it had to been sitting for a while then. And then after checking my order when I got home, yep it was completely wrong. It was missing side items from my order as well as all my dipping sauces. :( i also ordered additional sides. I didn’t even the get the cheese topping for my French onion soup. so big details and small details were missing from my order. so I was very discouraged. Why is it so hard to get an order right? It’s right there in front of you.. Applebees isn’t very cheap, and I paid quite a bit last night for my order. and my money just went down the drain. Nothing tasted good even because it was cold and lacked flavor because it didn’t even have all the items As far as sauces needed to go along with the items like marinara from my mozzarella sticks or sauce for my chicken wings. It’s like come on dude look at the order before you send it out to the Customer, please double check it ! So I definitely definitely won’t be going back. Just, horrible Customerservice, and horrible food. That’s it, I’m truly done this time! 100% done and I hope you all read my review because It was just a waste of money, money write down the drain:(

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★ 1

if I could give service 0 stars I would. The hostess didnt greet us or say anything and made a rude comment about me and my friends. Then our server rushed us to order and then when we wanted more time I heard her go in the back and say "Not yet because they are taking forever to order" she took our food order immediately when we came in... we didnt know what we wanted. Then my noodles were still hard and my friends chicken was undercooked. Bad experience will not be going back.

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★ 1

Since we couldn't figure out the mrnu prices, we decided not to go there.

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★ 1

We ordered online, went to the restaurant to pick up the food/drinks we ordered and waited 20 minutes past our time we were told it would be done. Waited all that extra time to end up with cold food and the wrong drinks. Co2 or flavor must've been off in their fountain machine because the drinks we did get were so disappointing and disgusting we just tossed them out. Tried to call them about our complaints but the phone just rings and rings, no voicemail or anything.

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★ 1

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★ 1

The absolute worst experience I have had at a sit down restaurant. We sat at the bar, mind you we were the only ones at the bar. I ordered a root beer and my fiancé ordered a Bloody Mary. I got my root beer relatively quickly. It took over 15 minutes for my fiancé to get a drink. The bartender was walking around like he was lost.. looking around. He eventually came back and made a drink for another table. Once he finished that he went back to looking around and my fiancé finally said he’ll just take a root beer. The bartender told us “I was just coming to ask what you wanted because we don’t have the alcohol for a Bloody Mary”. Strange to me that they don’t carry vodka.. finally he got a drink after being there almost twenty minutes already. Now it comes to ordering our food. I did a Cesar salad and boneless chicken wings, and my s/o had ordered ribs, he said he was out of ribs. So he switched to a burger and asked for broccoli on the side.. to be told they don’t have broccoli. So far everything he’s tried to order they don’t have?? He brought my wings out as a appetizer instead of my meal except they were bone in wings, I sent them back because I asked for boneless. Which he told me they just started making them they’ll be out shortly. Perfectly fine, it gave me time to eat my cesar salad.. which had 6 croutons on it, and was doused in ranch dressing not Cesar dressing. Finally my wings came out, I was expecting hot wings, I bit into them and they were cold. Extremely disappointed and will not be back to this establishment. The bartender does not have the right energy to be a bartender, yet alone a server.

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★ 5

Was a little slow due to the ihop merge but food and service were good

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★ 3

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★ 3

Took long time for server, took 30 min for food, an only one time they checked on our drinks. Plus the co2 for soda is broken. An this is with in a week of their reopening with ihop

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★ 1

If you're going to rebrand, ensure you have ALL menu items available, ensure curbside or delivery is an option. This is insane, half the items we were going to order online were not available at this location. Curbside was not available and a quarter of the websites functionality does not actually work. Avoid this Hop-Bee restaurant and hope it hops out of business for good. There are better places outside of Marshfield to eat just travel a bit.

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★ 5

Applebee’s has just had their grand reopening with the conjunction of IHop new interior updates and definitely a new twist on a traditional restaurant but you will have the ability to order from one or the other (and who doesn’t love breakfast) I do love my Applebee’s appetizers and its tradition to celebrate our birthdays at Applebee’s so glad it is open after a month of being closed for the remodel

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★ 1

Was waiting for 20 mins for a seat… and had more people leave that were in front of us. Tables were open and booths. I don’t know if they were all being lazy today or what.

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★ 1

Went in for the new opening.. seated at 3pm barely anyone in there so not busy ...waited until 3:45pm to get our food. One of our meals was completely wrong so had to wait even longer then was served correct meal without gravy when it's supposed to have gravy so had to ask for it. We won't be back we gave it one last chance.

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★ 1

Service was complete crap waited over an hour and a half just to get food food was cold when we got it we got the spinach and artichoke dip and chips were stale also cold again took about 20 minutes just to get our order taken and another 30 minutes to be sacked I do not recommend very bad and will not be coming again

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★ 2

Waitress was nice but HATE the new vibe with the IHOP merger.

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★ 1

Disgusting food, unorganized chaos, long wait time for carryout order 48min wait at 330pm. . . Eggs were not cooked thoroughly. Also ordered strawberry banana pancakes that had a total of 3 strawberries and 4 banana slices... no syrup or whipped cream. Colorado omelet was extremely dry with barely any meat. Beyond disappointed. I thought with the new duo and remodel this place would be better... Nope, still as bad as it was when it was only Applebee's... terrible cooks, food, and staff... will not be going back.

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★ 2

Half their menu isn't even available when you order for pick up...what was the point of this merge? Feels like its mostly breakfast is available but we all wanted pasta...sorry guess you missed out on $139 dollar order because we got a giant red text saying that half of what we wanted wasn't even available. Ribs, Pasta, Chicken burgers...okay then. Well good thing other places exist who have their menu available. IHOP isn't gonna help at all.

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★ 1

The new Applebee's/Ihop leaves alot to be desired! Went on grand opening day. Had the 2 for $25.00. Our appetizer came with the 2 entrees (and lukewarm), the noodles were rubbery (even after we sent it back for a new one). Ordered a vodka tonic and they didn't have tonic? A full waste of $60.00! They were obviously not prepared for their opening, and we will not return!

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★ 1

Restaurant did not put on their website in Marshfield that they are closed due to construction. Would like them to indicate they are closed.

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★ 1

Says it’s open and it’s not at 5:08pm on a saturday

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★ 1

After the hostess finally showed us to a table, we were literally ignored for 45 minutes until we ended up just leaving. Even after getting the attention of one of the waitresses, we were still ignored. We were never offered drinks, appetizers, or anything. Its like we were invisible to them. It was a bizarre waste of time that ruined the evening.

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★ 1

Is APPLEBEES open in .Marshfield, Wi?
The Manager doesn't know how to update business hours , whether they're OPEN or Closed. They haven't answered their phone for 7 days.

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★ 4

Friend staff but way under staffed. The food upset our stomach before we left the lot. We love Applebees and are frequent to them so I’m not sure what’s up with the food here

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★ 2

Don't go unless you're cool with a 2 hour wait and cold food.

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★ 5

We have been coming here for several years, my wife and I. We have had Lori for a waitress who is the best, personality and service ! The other staff is great too, Lori is our favorite ! The food and appetizers are delicious and there is a happy hour for food and drinks . I know I sound like I am the owner, I am just a customer!❤️

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★ 5

Lori was our waitress and she was great. She makes awesome watermelon margaritas. The food was spot on! Enjoyed our time there.

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★ 5

Server Lori was amazing!

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★ 1

Sat down at 4 pm 7/6/2025, 7-8 staff members milling about and a total of 4 patrons. After 25 minutes of no one coming to our table of 2 we walked out.

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★ 5

Laurie and Kendra were very good.
The food tasted good.

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★ 5

Great food and service. Lori and Amanda were awesome.

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★ 5

I was served by Lori today, she was extremely respectful and kept the entire experience enjoyable

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★ 1

😢 used to be great. Now... slow dirty and no one seemed happy to be working.

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★ 5

Great experience, great service, great food!

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★ 1

No service.

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★ 5

Lori was our waitress and she did a great job!

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★ 2

I will start by saying that my Bourbon Street Chicken and Shrimp was good. Food was hot, chicken was cooked perfect. HOWEVER, the service was really poor. My first impression of the restaurant was that it could use a wipe down. There is a layer of scuzzy grease on everything. Booths, walls, you name it. Then, my daughter and I were sat and it took a bit for our server to make it over. I later learned that all servers were given only 3 tables a piece because it's slow. I overheard this as our server JJ (name on nametag), was arguing with the host over where she was seating guests. That resulted in a couple turning around and walking out. I'm assuming because of the drama. Then I watched my server get consistently distracted, talking to her "brother in law" and forgetting simple things to bring to tables. Then, our food was put in. Mind you, there are 6 tables sat at this time. It became clear very quickly that she forgot to put our order in, as we saw food go out to tables and tables cash out, in the time we waited for our food to come. She let us know it would be a while because our food was "given to another table with the same order". So our food arrives, probably 45 minutes from order time, and it's incorrect. The sandwich was made beautifully, but it had cole slaw and Smothered in a sauce. My daughter wanted the new honey mustard chicken and this one was not sufficient. She ate her fries and I told JJ. She spun a tale of how it was the cooks and I stopped her. I said "please dont blame them. It's obvious you have been distracted with giving your boyfriend money and him being here 2x since we sat and being very absent when there are such few guests" (and she told me it was her brother in law). I said either way, perception is everything. She gave him money, she disappeared so many times, and she forgot a lot of things when she made trips back and forth. This was a rough experience. And I dont appreciate her not taking responsibility for her poor service and forgetfulness. Don't blame cooks. Those dishes came out stunning. Even if we didnt get the right sammich. Visit this location with caution. The manager didnt come to apologize either. But I saw her yapping in the office when I went to use the restroom. So I know she was on shift. Those cooks should move on. They would be so much better off somewhere else in town. I'm afraid this place is a sinking ship.

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★ 1

The food was cold not very polite manager very unhappy customer I will stick with Rice lake Applebee's the manger only took $5.00 off of our Bill onion rings had no flavor and hard to eat my husband's steak was over cooked the potatoes were cold couldn't even melt the butter and broccoli was discolored and nasty. You lost some customers from this terrible experience

Source: Google

★ 1

I've never left a Google review but this experience was worth making an exception. My experience was very embarrassing and frustrating. I came here alone after doing some shopping to treat myself. I ended up spending almost 2 hours in a completely dead restaurant, with incorrect orders, bad food, and a rude and hurtful waitress. It took me at least 30 minutes to get one drink out of the 2 I ordered (a glass of water and a glass of wine) she gave me the wrong wine and I never got my water. It took even longer to get my food. Then when I asked for a box and the bill things got upsetting. I waited for at least another 30 minutes where my waitress would periodically come up and say "oh I forgot your bill". After a certain point I finally said "I really need to be going". My waitress freaked out said "YOU CANT LEAVE WITHOUT PAYING YOUR BILL" and then marched around the bar stating I had too much to drink and that I was trying to walk out. The manager came out, gave me my bill, I paid and I left. Hopefully to never return. If any of the Applebee's management reads these reviews do yourselves a favor and fire Cynthia. This was a horrible experience...

Source: Google

★ 1

We sat there for 10min after we were sat
No menus or drinks were offered amd the person I spoke to sar down in a booth with another person. We had 3 other walk by us and said nothing
Never had this experience there before. Wanted the food but felt ignored. Not good.

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★ 2

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★ 3

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★ 5

Great food & service. Got in, ordered & got done in a timely manner.

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★ 5

Lori was our server in Marshfield and did a great job. We didn’t wait long for our meals and they accommodated for what our daughter wanted. Very friendly atmosphere and Jordan the manager was great to making sure our meals were good.

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★ 2

Lindsay B provided great service. The carpeting is so disgusting, your feet stick to it! And it's stinky. I was so grossed out. I think we'll go somewhere else from now on.

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★ 1

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★ 5

We came in when they were short staffed. Service and food was still great. They even separated my order via eat in and to go. Bathroom looked good. Very friendly. May 22nd 2025. They were really good. I'd go again.

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★ 5

Great atmosphere

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★ 5

5/22/25 at 1:30 all of the experience, music wasn't to loud, and all of the staff was very pleasant.

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★ 2

Food is OK if you actually ever get service . Ended up walking out after being seated for 15 minutes without anyone coming to the table at all .

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★ 1

I will start with our waiter was fine I think she did her best but we ordered drink and an appetizer. The drinks came after 15 mins. After probably another 30 mins we placed our order for dinner and asked for it to go because it was getting late and me and my wife wanted to just go home at that point. After a full 1 and a half our food come out we never got our appetizer until all of our food came and it was in a Togo container which we were hoping to eat the appetizer there and leave with the dinner to go. I understand being short staffed but it was a very slow night on a Tuesday at 7:30 pm.

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★ 1

Waited 30 minutes for drinks that never came. 3 people around us were talking about how they didn’t get certain foods or how the food was burnt. Don’t go

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★ 3

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★ 1

Smells. Floor is stinky.

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★ 5

They have a great wait staff here, thanks so much.

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★ 4

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★ 5

Their top steak was perfect

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★ 5

Only been here twice but both times were near perfect! I will be back!

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★ 5

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★ 2

We got seated and given menus. But no one came to take our order or given us drinks. Sat waiting for over 20 minutes. We got up and left. Never going back

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★ 1

Wow how this place has gone downhill.
It's pretty sad and that's all I really have to say. Will not be going to Applebee's again, final decision.

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★ 5

Delayna is the best server in all of the Applebee's I've been too

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★ 5

Lori S got me good wit the burger, and Jody Brown’s amazing service skills are goated ong🗣️💯

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★ 1

Has anyone ate here recently and not gotten sick? I was in a pinch late last night and braved the bees one last time. Im not convinced my steak wasn’t horse meat. Sick today. Everyone that I know that’s recently ate the poison they serve has gotten sick. The service was just the fine, the food they serve however should be criminal.

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★ 4

All in all, pretty standard apple bees. Everything was on par with what you would expect. EXCEPT the front end manager was fantastic. He noticed my appetizer portions were a bit small, so he had more brought out. He refilled my drink and he delivered all the food.

Top notch service from the front end manager.

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★ 1

My burger be pink when say no pink and that skanky waitress didn’t give us boneless wings… i think she ate them all

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★ 5

Celebrating my Dad's bday

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★ 3

Not sure what's going on with new owners. Used to be able to order on doordash they are still on doordash but half the time you get through order before it says they aren't accepting doordash orders. Then close it on app so we don't waste our time.

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★ 1

Horrible place some of the food was cold and took and hour to get appetizer came out after food arrived service just sucked if I could give a negative response it would be a -20 don't waste ur time going here in would give zero stars

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★ 1

By far the absolute worse experience at any Applebee's in my life. The food was bland and salty at best. Server was very inattentive. Also placed a pick up order with a 45 min lead time and order was very late and missing items. Avoid this place at all costs.

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★ 1

Way too long. 2 hours to have dinner!! Mozzarella sticks and drinks took forever.(water and lemonade) Chicken Alfredo dry and breadstick hard and crunchy. Sat for an hour after eating to wait for boxes and check. OMG.

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★ 1

New ownership won't save this place, if the tariffs don't crash and burn the restaurant, their lack of workers and lack of awareness will. How hard is it to read the order? Why are one of my set of wings plain when they should be Garlic Parm for my wife? Why did I arrive at 6:29 like it said and I actually sat outside curbside for 27 minutes before my wife just went in and saw tons of food just sitting there? Some for over an hour I wonder how many people just got fed up and got a refund via their bank because I might just for the massive screw up on my order! I hope this place shuts down, Panda Express would fit PERFECTLY right where they are located <3

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★ 5

Got the worst food poisoning of my life here, thanks to the mashed potatoes. My 7 year old too. I was so sick for 5 days. I couldn't eat or even drink. I went to the ER for fluids. Luckily my son ate less than me and didn't get it as bad as I did.

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★ 3

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★ 1

First time walking out of a restaurant… We waited over an hour after ordering our meal, and didn’t even receive our appetizer before other customers that had arrived after us were receiving their meal. I understand they were understaffed but our waitress never even came back to check on us, offer refills or anything. Very disappointed.

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★ 1

It was the worst experience I've ever had!!! Will never dine there again

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★ 1

Did not get my food after 50 minutes I don't think I will ever go back

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★ 5

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★ 1

If I honestly could give 0 stars, I absolutely would. This place is absolutely DISGUSTING. The workers are lazy. Most of the time I see them sitting in a booth on their phones. They are all rude. The silverware is dirty every time. The food is never cooked right. I heard the cooks don’t wear gloves or hair nets, which explains the hair I found in my burger. They are always out of something. The bathroom water is freezing cold. A pipe bursted. Don’t waste your time going here. This place just needs to shut down already.

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★ 1

My wife and kids went to eat on 2-21-25. How long did they sit in your restaurant with out food? Over an hour. They paid for the appetizer they got and left. Thanks for doing your job for my family. This is something I will always remember

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★ 5

First time ever at this location, and we were treated like kings and Queens. Food and service were amazing!!!

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★ 5

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★ 4

Our waitress Lorella was great very attentive and friendly.

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★ 1

Avoid at All Costs – 0/10 Recommendation

I had an absolutely terrible experience at this restaurant. From the moment I walked in, the place reeked of garbage, which should have been my first warning. The tables were dirty the entire time I was there, and no one seemed interested in cleaning them.

The food was just as bad—my steak was rough and dry, and the ribs tasted like they were cooked over pure coal. Definitely not worth the price.

To top it all off, the manager was beyond unprofessional. He invaded my space, practically sticking his head into my plate as if he was ready to take a bite. Where’s the privacy? And to make matters worse, his attitude was blatantly racist.

I wouldn’t recommend this place to anyone. Save your money and go somewhere that values good food, cleanliness, and basic respect for customers.

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★ 5

Hot Honey Chicken Skillet with waffle fries is amazing. Hope they keep it around as I will keep ordering ! Serving was great, s/o to Lori! Keep up the good work.

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★ 5

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★ 5

The cheeseburger special is totally worth every penny!

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★ 5

Great service! Our server’s name was lorella and she was super nice and quick!! Would 100 recommend!!

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★ 1

Restaurant food is horrible! Attitudes or horrible around there. Food comes out cold. 0/10 don’t come here. Servers sit down all day doing nothing on their phones. Won’t be back

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★ 1

Applebees in Marshfield is run down and going bankrupt…the bathroom has been out of order for about 3 months now…bathroom only do cold water 🤮 not good for food and safety. The heater is never working. The manager Jordan stands around all day waiting on a photo opportunity. The cooks wear no hairnets the food you receive 8/10 time the hair be picked out of it. Pipes are busted constantly bringing up urine water. Place needs to close and rebuild. If you want to wait 50 minutes on food this is the place to go! Oh and when u go up be sure to look up and pray a pipe doesn’t fall in your head! It happens atleast once a month. 0/10 recommendations

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★ 5

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★ 3

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★ 5

The food was great, waitress was great. Keep up the good work.

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★ 5

Lori cool

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★ 5

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★ 5

Lori was so polite and kind lovely waitress.

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★ 5

Lori took good care of me , burgers good

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★ 4

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★ 4

The hamburger had a lot more toppings then wanted. The pasta was cooked well. The drinks had good flavor and not over poured.
Clean setting an waitress was kind. Food came out at a nice pace.

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★ 5

Went on a day date and was served well and had delicious food.

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★ 5

Service was great. Lori did a great job😊. Area by east window was cold but still love Apple Bs😊😊😊

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★ 5

Lori

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★ 5

Lorella was very kind and food got there quick would come back again!!!!

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★ 5

Completely under staffed, saw our waitress twice, took our order and brought drinks 30 minutes later. Cook brought our food out and he was covered in food. Got the sampler with no small dishes so we had to ask for napkins to put food on. Never had the chance to get a drink refill. Spent over 90 minutes there. Took 30 minutes to receive our check after asking a different waitress.Worse service my family has ever received. Not sure I will ever give a second chance. Never saw a manager all night to explain or apologize for the terrible service

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★ 5

Lori great customer service

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★ 5

Lori she is amazing sweet an nicest server I have had any place I ate I would diffently come back an ask for her to me my server ty

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★ 2

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★ 5

Lorella, was a very respectful and caring server, she made sure to take care of us and check on us multiple times even with the restaurant being super busy. we appreciated her so much!!!

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★ 5

Mama and the entire crew were awesome!! Food was made to perfection and the staff was very accommodating

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★ 5

Was very good soup and salad.We visit there often.

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★ 5

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★ 5

Ashley was the best 👌. Great service, great food and atmosphere. Ashley for the 🏆!!

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★ 5

Great service Ashley is the best!!

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★ 5

Thanks Lori!

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★ 5

Server Lori did a great job

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★ 5

Lori was our server and was wonderful!!

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★ 4

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★ 5

Lori was great!

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★ 5

Lori was great

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★ 5

Lori always has a big smile for us as she shows us to our table!

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★ 5

Lori took good care of us!!!

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★ 5

Lori is an amazing waitress! She puts the needs of her clients first. She is always accommodating and professional.

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★ 5

Great time good food Lori was great server

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★ 5

Lori is bar none, the BEST server in the ENTIRE Marshfield applebees. Food is always on time, hot and fresh. Her positive personality is contagious and her professionalism is second to none. Five Star all the way! Thank you for a great experience Lori, we're coming back because of you!!

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★ 5

Ashley was amazing me and my friends also have a great time when she is the waitress. Can't wait till next week when we come in

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★ 5

Our waitress Ashley was awesome! We will definitely be back!

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★ 5

Had the chicken quesadilla salad, was great as well as the service 10/10

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★ 5

Fantastic service from Mirca and team

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★ 5

Sage & Maddie were awesome and the adult beverages rocked! Best bartenders ever! The ribeye was excellent! Will absolutely come back again!

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★ 5

Lori served me with excellent service and gave meal a great meal and Thank-you for all you do for us veterans 😀

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★ 5

Waitress Lori and the service was excellent

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★ 5

Great service on this busy Veterans Day! Thank you Applebees for doing this for our veterans. Our server Kevin did a fabulous job!!

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★ 5

Lori and Jordan treated us incredibly!! Very friendly and responsive to all of our requests!!

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★ 5

Great food, great atmosphere, and the very best service by Lori!

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★ 5

Bartender was very good! Made a drink she wasn’t familiar with to perfection! Checked back often if refills were needed. Very personable

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★ 5

Ricka was very pleasant! The service was great and so was the food.

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★ 4

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★ 5

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★ 5

We had Lori S. as a waitress today and she was amazing. Great service! Had great recommendations and was understanding that we we catching up and talking a lot!!

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★ 5

Server was Lori. Great service.

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★ 3

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★ 5

Alyssa (I hope i spelt that right) was the best waitress ever… to make a long story short my car broke down at TJ MAXX while I was on my way to pick up a to go order…. Not only did she bring my food to TJ MAXX so it was still warm, she also gave my car a jump! 10/10 AMAZING SERVICE 🙌👏!!! If your reading this Alyssa, thank you so much your the best!!!

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★ 1

Waited 15 minutes for our drinks. The restraunt wasn't busy at all. Waited over 45 minutes for our food that was cold, just to have my wife wait another 5 minutes for her salad and soup. Third time we've had the same waiter, and the same issue each time.
Food would have been good, but the waiter was horrible. A different waitress was more help than the waiter assigned to us.

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★ 5

Came to lunch for parmersean steak and shrimp. Food was amazing as usual, atmosphere was amazing and Lori is the BEST! We have been served by Lori multiple times, all of which she has performed outstanding service. What a great experience.

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★ 5

Ricka was amazing and so sweet

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★ 4

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★ 5

Lori was an excellent server

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★ 5

alyssa at applebees was wonderful to us! catered to our wants and needs, and would 10/10 recommend!

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★ 1

food was gross. i got their new bacon chicken ranch burger and the chicken was grainy and dusty feeling. won’t be spending money here EVER again!

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★ 1

What an absolutely HORRIBLE experience!!
Coming into the restaurant, we were told there would be a wait, which everyone was fine with. We asked if we could sit at the bar, so we could get some cocktails and milkshakes before dinner, we were told that was totally fine.
As we sat and waited, we started to notice others coming in well AFTER us, were getting not only seated, but also served. That is when we heard the bartender, Aunika, tell one of the servers NOT to serve us, or take our order, as we were told there was a wait, and we came to the bar thinking we would get faster service.
Needless to say, the service at the bar was unbelievably bad. Waiting 10 minutes before even being acknowledged is bad enough, but then to wait an additional 15 minutes to receive a couple of beers is unbelievably bad! This is why we had the time to look around and realize that others, coming in after us, were getting seated and served, while we still waited.
One of the people in our party actually asked some guests on that side of the bar, if we really heard this Aunika correctly, they whole-heartedly confirmed this, and they thought it was absolutely disgusting that we had to put up with this treatment. Now, we all understand that sometimes people need to wait to be seated, but for an employee to tell other employees this, and with animosity in her voice, that is completely unacceptable!
I BEGGED everyone in my party to NOT tip this person...she did not deserve anything, and should not be allowed to work in customer service!
Once we FINALLY got a table, we asked for a manager to serve us, as we definitely would not be leaving a tip, and we did not feel the person serving us, should have to put up with the MAJOR dereliction their coworkers showed of their job duties!
This lasted for 10 minutes. The manager proceeded to leave, with zero notification to us, and pawned our table off on someone else, who was a normal server.
Even though we DID NOT want to leave a tip, as our service was absolutely horrendous, and we felt extremely disrespected, we all ended up leaving the girl a tip, as she was very good. One of our party did go to some other manager, and explained we did NOT want the tips we left to go to ANYONE except our actual server, as everyone else we dealt with was an absolute pathetic excuse for a server, and they are ones that should NOT be in customer service!
This Marshfield location has been one of the WORST experiences that any of us have been put through at a chain restaurant!
To think that you are actually charging people money to patronize your location, with the service you are providing, is absolutely appalling!
Do better, Applebee's!!

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★ 5

Our waitress Koren was very nice! Food was great!

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★ 5

Kally was an amazing waitress. Always making sure our food was good and our drinks were refilled. Always had a smile on her face.

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★ 5

Need to work on the quality of steak. Taster like boiled meat. The place does not smell good. Not sure I will return. The waitress was kind though.

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★ 4

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★ 4

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★ 5

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★ 5

We were seated as we requested; Lori is a very experienced and good waitress ; lunchtime was great. Entrees were tasty, and cooked to perfection. Applebees' had a fundraiser to help children which they explained and made it fun to learn about. Applebee's has some new offers of meal entrees. Give them a visit.

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★ 5

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★ 5

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★ 3

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★ 4

The food is a hit or miss, depending on the number of diners. The food is better when there are less people dining. We went around 11pm and the food was amazing! Our server anticipated our needs and got us everything we asked. We'll just have to continue to dine later.

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★ 4

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Lori and Todd made my day great employees

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★ 3

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★ 5

Lori was great, very personable and accommodating

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★ 5

Food was great Lori was awesome

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★ 5

Best oriental chicken salad and great service from Lori!!! Great experience and left happy and full

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★ 5

Lori is awesome. Jordan the manager also made it a point to check in on us. As always, an awesome experience at this Applebee’s. Pro tip: ask for Lori as a server!

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★ 4

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★ 5

Lori was great! Food was awesome as always! Jordan the manager even stopped at our table. Will definitely come back to Marshfield Applebee's!

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★ 5

Great service and food!

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★ 5

Lori is always amazing! This is what customer service should look like.

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★ 5

Great service!!!!

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★ 5

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★ 5

Our waitress Lori was great and kim the manager is always so nice to see

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★ 3

Friendly staff. Food is hit or miss. Pricing has gotten a bit expensive.

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★ 5

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★ 1

We were seated and waited 20 minutes with nobody coming to our table. Walked out and advised the staff member of the issue who gave a snotty remark. Horrible service. Ruined our dinner plans after our sons graduation.

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★ 5

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