Bonefish Grill

Brookfield, 18355 W Bluemound Rd, Brookfield, WI 53045, United States | ★ 4.3 (1944 Review)

📞 +1 262-797-0166

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Seafood restaurant American restaurant Bar & grill Brunch restaurant Californian restaurant Caterer Gluten-free restaurant Takeout restaurant Restaurant Wine bar

Description

Your local Brookfield, WI Bonefish Grill® specializes in hand-cut, wood-grilled specialties and locally crafted Partner Selection dishes made with the freshest, highest-quality ingredients. The restaurant offers a selection of classic and signature hand-crafted cocktails, using just-squeezed juices, edible garnishes, and house infusions in addition to offering a distinct list of wines, which are the perfect match for any food pairing. One mile west of Brookfield Square just west of Calhoun.

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Reviews

tharris322

★ 5

Grilled pork chop with fontina cheese is divine!

Source: Google

Tyler Hoell

★ 2

we ordered chicken with potatoes and asparagus, for some reason the ten strands of asparagus got their own xtra large container. While the lonely small chicken and 4 mini potatoes sat in their own. The Brussel sprout salad is just not good? $71 dollars ordering delivery.. can’t y’all at least try to care about take out orders? This was actually disturbing, I’ve never felt so completely robbed ordering food. Wow. Ordered at 5:45.. that’s not even the dinner rush what’s the excuse and how does a manager see the abysmal food going out in 5 separate huge plastic containers. Absolutely the worst order out experience of my entire life.

Source: Google

Jeff Meitzen

★ 5

Came for the Angler's Catch, left with a smile and a full belly! This was the second time I've been here. It's a bit of a drive for me, but it's seriously worth all the miles.

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Sheila L Harris

★ 4

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John Mavracic

★ 5

Had a great experience. Felt at home with the manager Zach coming out to check on our meal. He was very friendly, professional.

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Ken Martone

★ 5

Excellent Service and delicious entrees

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Dean Gaspardo

★ 4

We’ve been there a few times, but the last visit wasn’t a pleasant experience. The bartender was serving drinks and taking orders while four other servers stood off to the side talking instead of helping. The food that day was just okay. We’ve been there many times before with no issues, so I really hope this last visit isn’t the new standard.

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Roidman

★ 3

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Eryn Smith

★ 5

I love going for their social hour. Martinis are amazing and super affordable. Mondays are always the best if you’re a cocktail girly. $5 can’t beat it.

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Kermit Yarbrough

★ 3

Food and atmosphere was great! Our server,Patty was cordial but not very friendly or engaging.

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Andrew

★ 5

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Mary Hendrickson

★ 2

Picked up order to go for lunch. Fish and Chips 19.90 with no coleslaw. Prices went up. Menu changes with smaller portions. Unable to order on line, called store to order and credit card couldn’t be taken.
Not the Best Customer Service as it has been in the Past

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David Gebhardt

★ 1

We have eaten here many times and with this experience we will not be back.my wife ordered the Mahi Mahi with shrimp and received scallops instead, she first tried a bite and they were raw in the middle, we told our server and she talked to the cook and said she misread the order and they cooked her a piece of Mahi Mahi and it was totally raw in the middle as well, there is no excuse for this and although we were not charged for my wife's meal, the manager hid in the back, no apology or anything, it ruined our whole day and the weekend because my wife was in a foul mood the entire weekend.

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Emma Hotchen

★ 5

We came in for lunch and the food was excellent. The presentation of our food (the Salmon and the Lily’s Chicken) was beautiful!!! Nick was our server (we always request him when we come in) and he was wonderful - as always! The hostess (Emily) was very kind and welcoming - as always! The other staff member (David) was also kind. Those three always seem to be working when we come in for lunch and can tell they have a good teamwork between the three of them.

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Kevins Rodriguezs

★ 5

Their smoothies taste great without being too sweet.

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Verdale Nichols

★ 5

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Lisa Erspamer

★ 2

Very disappointed...we have been coming here for many years and the last few visits have not been so good. There was hardly any patrons there and after we were seated we had to ask the hostess for drinks. Once we ordered it took a bit and then my mashed potatoes came out without butter and the broccoli was close to raw. Very sad...this place used to be a jumping place with standing room only and servers that were on it like lightening...not sure what has happened. We likely will not return.

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Adeline Henry

★ 4

The food is always good, whether int he restaurant or carryout.

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Neil Socol

★ 5

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Shannon Marusik (Countdowntocampingseason)

★ 4

Always a good place to get something quick and refreshing

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Tracy Salandich

★ 5

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Kenneth Grinkey

★ 2

Seem unorganized, told 10 mins wait, ended up being 20 mins. Get to the tables and it's 85%empty ,

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T.

★ 3

The bang bang shrimp was good.
I'll go back for that.
I ordered the chicken Marsala very small portions for the price.

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Joan Skimmons

★ 5

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Kenden Bauer

★ 2

The lobster was good but everyone in my party ordered steaks and only one person got their steak how they ordered it, didn’t get the appetizer we ordered when the table behind us got their appetizers and they arrived after us

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Kevin Snow

★ 5

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Blane Vik

★ 5

Great fish today. I had the trout and my wife had the butter fish. Service was great.

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K Reynen

★ 1

I am not one to complain-but this is the first time I’ve had a bad restaurant experience. The restaurant was quite empty, our server was polite. Our food took forever to come out-like 45 minutes-we waited forever between the appetizer and dinner. Appetizer was excellent-the tuna. But our dinners-my mahi-mahi was fine and warm, but the shrimp were overcooked and cold, my lobster tail overcooked and lukewarm. My husband’s scallops were overcooked and also lukewarm. Bonefish is usually one of our favorite places to go and we haven’t been in several years-I was really shocked and disappointed-and it was for my birthday. It seems like the quality has really gone downhill. I hope it’s not the case-I’ll give it one more try as it’s one of my favorite places to go-but if it’s the same experience next time then I know that some things there have changed and I won’t go back again. Hopefully it was just an off night- but that really shouldn’t happen in this business if you want to keep a good reputation.

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zrpost

★ 5

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Jeaninne Bauer

★ 5

Haven't been in for a while. Decided to celebrate our anniversary there and it was a great time. Our server Laurie was very personable and fun and our food and drinks wonderful. Will definitely be back soon.

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Michael Blair

★ 5

The bourbon salmon was outstanding, service was on point, and reasonably priced!!

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Alexis Juno

★ 5

We always have a great experience at Bonefish Grill. The staff is very attentive and knowledgeable, and the food is great. We especially love eating at the bar. Dave and Lori always provide the best service!

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Ryan

★ 5

Came in for lunch. The staff were very friendly!

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Trina “Trinagurl” Ricks

★ 5

Our server Dave is and always phenomenal!

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Kurt Wintersberger

★ 5

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Jill John

★ 1

Last Saturday, Celebrating our grandmothers 98th birthday. We called the day before and they didn’t have our reservation when we arrived. Luckily it was not crowded. Bonefish Grill is our go to place for celebrations. In the past, the food has been consistently good but last Saturday it was not. Three people from our party ordered shrimp and scallops. Independently all had stated that the shrimp were tough and tasteless. My grandma couldn’t eat hers. Another person ordered the salmon which was very hard and way overcooked. When the dishes were brought out they came at different times so the people with food were waiting. Asked the server and another person for a refill and it not come for about 10 minutes. Service was super slow. No one wanted to complain during the celebration so it would not ruin our time. We have never experienced this before at Bonefish Grill. It was very disappointing.

Source: Google

Kim Hamilton

★ 2

Service was not great. Didn't come check on our food after delivered. Food had great flavor but some of the fish was overcooked and the broccoli had spots that were refrigerator cold. Manager gave us some money off, but also told us how hard his day was.

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I. M. Turner

★ 3

inally made it to Martini Monday and a time was NOT had. I walked in and was barely greeted. The wait was estimated at 20 minutes, but I didn’t make a reservation so that was fine. 40 minutes later and still waiting, a seat at the bar opened up so I took it. I had to ask to have the counter wiped off. The bartender said she couldn’t reach my area so she asked if she could hand me the towel. Honestly, that didn’t even bother me. I ordered a drink at 6:45ish. Then nothing. The bartender never came back over to me. Finally at 7:10, I asked to be moved to a table in hopes of getting service. I didn’t want to take my frustrations out on the waitress, but I was definitely highly annoyed at this point. Then, now that I’m ordering food, they’re out of the blackened chicken egg rolls! Lol icing on the cake. The waitress offered to send someone over to talk with me. No one ever came. She followed up, asking if someone stopped by. Still, no one ever came. Guess they didn’t think I earned a table visit. I don’t think the manager cared anyway because I’m pretty sure he’s the one who I talked to when I asked to be moved. At least the watermelon martini was delicious and the highlight of my night. I love a good drink special, but not sure if I’ll be going back anytime soon.

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Colleen Hartley

★ 5

Headed to dinner after a day of cleaning up after a major storm without electricity and sat at the bar with a seasoned server named David, who made us feel welcome, used our names after introductions were made and ensured we felt valued. We had one of the specials, a black cod with crabmeat. It was one of the best meals I’ve had. I almost went back the next night.

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Bettina Mays

★ 1

Upon arrival I was informed the wait time to be seated is 20 to 25 minutes. I asked 15 minutes later, I was informed 60 to 70 minutes. The host was very rude!! However, there several open tables. My guess is Bone fish doesn't want to service guest for happy hour. Very disappointed!!

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lawrence buck

★ 2

The coconut shrimp was overcooked, hard and chewy.
The black cod was just ok. I found a piece of plastic in my food.
The service was sporadic and the woman who dropped off the food was very unfriendly.

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Andrew Kolstad

★ 5

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Joe K.

★ 5

Great service and the entries were excellent 👏.

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Chris Walker

★ 5

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Stephen George

★ 5

The only negative I could possibly say is that it was a bit noisy. The server was great and the food was delicious. I had a cup of corn chowder with lump crab and then the surf and turf, filet and lobster tail. Both were excellent and cooked to my liking.

Source: Google

Christina Lee

★ 1

Extremely disappointed by the service.

Our recent visit to Bonefish Grill in Brookfield began on a disappointing note and, unfortunately, was marked by inconsistent service throughout the evening.

Upon arriving at the restaurant, we informed the hostess that we were meeting someone who was already seated. Rather than offering to help locate our party, she replied, “I don’t know where they sat down, but you can go and find them.” This lack of effort and professionalism was surprising and felt incredibly dismissive, especially considering it is a basic part of the hostess role to assist guests in finding their table. It immediately set a sour tone for the evening.

Our server, Nicholas B., did little to improve the experience. While taking our order, he abruptly grabbed the menus from our hands before we had even finished speaking. After placing our order, Nicholas never returned to inform us of any wait times or to check on us at all. When we asked for items or had questions, he would quickly walk off, leaving us feeling rushed and dismissed. His demeanor came off as condescending and inattentive.

What made the experience more frustrating was the fact that the restaurant was nearly empty, with only about four tables occupied, yet it still took over an hour for our food to arrive. There was no explanation, no apology, and no update at any point during that wait.

When we finally addressed our concerns with Nicholas directly, he scoffed and behaved as though we were in the wrong for saying anything. Thankfully, after this conversation, he did become more attentive. We appreciated the improvement, although it felt a bit too late.

Oddly enough, another server who wasn’t even assigned to our table showed far more initiative, checking on us and offering support when Nicholas did not. His professionalism and kindness were the highlight of an otherwise underwhelming evening.

The food itself was good, and the ambiance was pleasant, but the service left much to be desired. With such a light crowd, there was no reason for the delays or the dismissive behavior. I hope management takes this feedback seriously, as the customer experience should never feel like an afterthought, especially when it could be so easily improved with basic attentiveness and courtesy.

Unfortunately, due to the overall poor experience, we will not be returning to this establishment.

Source: Google

Susan Van Aartsen

★ 5

Great menu, food and service, decent prices

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Rachel K.

★ 3

The food was pretty good, but I did feel the salmon I ordered was very overcooked. We did end up waiting quite a long time for our food as well. Our waitress was pretty attentive, but I believe the issue with the wait was on the cooks' end of things. The place seems to be more upscale in pictures but is not as high quality in person. The tablecloths are covered w paper for easy change out. Meh, we probably won't be back. Wasn't really anything that said "wow"

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Michael Zeman

★ 5

The best shrimp tacos. Bang- bang shrimp is also excellent. But i can't understand why a seafood restaurant would take the fried shrimp dinner off the menu.

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Jesse Perez

★ 4

I had the Lemon Butter, Bone-In Porkchop with a second entree of Lemon Butter Atlantic Salmon. Both were delicious the Salmon was a bit over cooked but the taste made up for it.

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J S

★ 5

Bonefish is a great place to enjoy great quality food. Mark, our server provides exceptional service every time we visit there. Jayna, who was at work behind the bar was very responsive, and attentive to our needs when pertaining to our drinks as well. The manager who was overseeing the operations was approachable, understanding, and kind. These three employees are very professional and are deserving of praise. Just an all around great atmosphere for my fiance and I to be in. 👌🏼

Source: Google

Jason Chan

★ 5

Great staff and service and the foods was delicious

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Lauren Bartel

★ 1

I would not recommend the Brookfield location for a party if you want great service. I had a negative experience with the managers telling me different messages and not delivering when it came down to it - definitely recommemd going elsewhere!

Source: Google

Kaeti MacNeil

★ 4

We stopped in for a dinner. The restaurant was a bit too dimly lit. We had reservations that were not necessary; it was nearly empty. The menu had changed from a previous visit, and the food was a bit of a let down. The entire floor was oddly sticky.

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Linda Zimmerman

★ 5

What a really lovely lunch.
Impeccable and truly kind service from Lori who provided excellent brunch recommendations
We followed her suggestion for the shrimp egg Benedict dish!
Wow! This was probably one of the best Benedict’s we have ever sampled.
The freshness of ingredients coupled with the home made hollandaise sauce was a real treat.
Everything was generous and tasty.
You can tell that the staff truly care about providing a first rate experience.
Thank you !
We look forward to returning.

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Bryan Houle

★ 5

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Coach Andy G

★ 5

One of favorite chains in the US. So consistent in Ft Myers,Fl, Brookfield, Wisc, Atlanta, GA n even in Vegas.
Great Bang Bang Shrimp.
Bread n oil good too.
Steak or Fish, your pick all good.

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Denise Cole

★ 5

Great food, atmosphere, and service 👌🏽 my family enjoyed the cocktails too!

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Jerone Poe

★ 1

Terrible food and service.

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Mike Milosch

★ 5

We had Edwin as a server tonight and for being the first time at a Bonefish Grill, he set the bar high for his co workers. We had great food and some laughs with him that made us feel welcome. Very professional and knowledgeable on the food and was able to read our group vibe very well to carry on conversation and have some laughs when appropriate. Was dressed clean and professional with an attitude to suit every generation of customer. Thanks for making our evening fun and accommodating. If I owned a restaurant, he's the exact type of person I would want representing my business.

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Chyna Bel

★ 4

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Emily M

★ 2

Not great 3 of our plates came out luke warm/cold. Service was slow. A man came out with a extremely hot plate warned us it was hot and proceeded to set the plate right in front of our infant child. Bread came out after all plates were finished and cleared. No apologies or manager ever came buy to speak with us

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Kai Mann

★ 4

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J Buch

★ 1

This used to be our fish restaurant of choice and I have tried twice in the past 30 days or so and it is not good. New menu has resulted in Service and quality to have changed.

My most recent experience is below:

The waiter we had was quite rude and difficult. When my dining partner asked for no potatoes the waiter kept asking which starch did he want, to which dining partner explained that he didn’t want any starch. The waiter made a visibly shocked face.

My dining partner ordered the bourbon glazed salmon, which came swimming in sauce - definitely not a glaze. He asked for the Brussel sprouts and we told him that the vegetables would be fine as well, the waiter spent the time arguing with me and saying he only has brussel sprouts on “here”. He said this several times when I tried to ask what that meant and he finally just said ok since he would not explain what he was trying to do but in the end we didn’t get the vegetables. Most shocking was when the food arrived, my dining partner found a large piece of wood in his brussel sprouts.

We informed the waiter and he told us it was an herb, this was an inch long - definitely not an herb. We didn’t even get an apology, no visit from a manager - nothing. His only attempt to resolve it was to take $3 off. Totally unacceptable.

We used to really enjoy coming to your restaurant. Not sure what has happened but it’s bad.

Update to owners response: I contacted you directly before I posted, and still have not gotten a response.

Source: Google

Ruby Flanders

★ 5

Edwin was amazing! Best server I’ve had in a hot minute. He really went above and beyond. Made our family dinner special.

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Grant Clementi

★ 5

Edwin rocks!

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Thomas Kirchen

★ 5

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Erika N

★ 4

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Dionnia Common

★ 5

Edwine, was a great hostess he made sure we had everything and more. Down to earth and made us feel welcome.

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Shawn Nareski

★ 5

We haven't been here for a while. I love smoked anything, food, of course, but, I recently heard about "smoked cocktails". Bartender Dave made me the best Smoked Old Fashion! As far as we know, our very 1st enjoyment of Bang Bang Shrimp was at BF Grill in Destin, FL. about 18 years ago. Since then, everyone copies it. Wow! BF is still the BEST! After we enjoyed our awesome and very unique Unicorn Fish entree, upon leaving, GM/Owner Jim, took a minute to ask about our visit. Rare these days when management or owners are that committed to patron satisfaction. We promised to be back within a couple weeks.

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mychael harris

★ 5

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Kristen Siemienkowicz

★ 3

I ordered online for pick up. Salmon dinner with rice that was not done or old!! Green beans that did not taste like anything. Didn't even eat the sides. The Salmon had a good char and was overcooked. The salad was not good either. A bag salad from aldi is better. Very disappointed. Thank goodness for the caper sauce I was able to eat the salmon. Should of went to coopers Hawk.

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Sally Oiler

★ 5

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Tiffany J.

★ 5

If I had more time I would have started with an appetizer to make for a complete dining experience. I ordered the butterfish with lump crab, broccoli, and white rice. Everything was great - temperature, taste, and presentation. I definitely recommend.

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Tracey Hassinger

★ 3

Very overpriced for what you get. Limited options on the menu. Not impressed by the fish at all. Side options are boring. Atmosphere is cold and baren.

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Nate K

★ 3

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Pauline Bishop

★ 5

What a great anniversary dinner.

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Christina Megal

★ 3

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Carl Gust

★ 1

Made reservations for 6pm on mother's day, waited until 7 pm to be seated. Then was told if we order our food right now,7:05 pm, I would be 1=1/2hrs to get our food. Talked to the manager and was told they were severely under staffed. Not only that, but some waitresses would not take extra tables. Manager looked overworked and like his nerves were spent.
The time is currently 8:05 and still waiting for our food. Family is upset, wife is annoyed and I'm ready to walk out, but i waited this long. At this point, McDonald's may be a better option.
Very upsetting. 1 1/2 of waiting, someone came out ti tell us there is 2 tables in front of us to get their orders. Made reservations for 6 it will be almost 9 before we get our food! Kids still have to shower before bed. Our night was planned out, but now completely screwed up! Im more than upset, now I'm pissed. 8:45 we finally got our meal, fish was mushy, burgers overcooked, linguine was watery. Overall, a completely ruined night, waste of time and my money. UPDATE: It is now the 15th, not one soul has reached out to me from bonefish grill, like promised, to talk to me and try and make things right. I guess that's how they treat customers. So, thank you for letting everyone know how you appreciate your customers. I will keep adding to this review until things are right.

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Marty Lewandowski

★ 5

Tequila and Tapas Pairing Dinner. This was excellent! What a great way to try different foods with different tequila drinks. The chefs and servers were very friendly. The Mexican Theme presentation started at seating and followed through the entire night. Amazing date night!

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Hayley Smalley

★ 5

Bang bang shrimp was on point. If you’re looking to spend less than $15 on an entree not your place!

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Erin Daube

★ 5

My husband and I had an excellent evening here. Wonderful calm/chill atmosphere. Service was superb. Dave is awesome! Amazing drinks. Best smoked old fashion I've had since I lived in KCMO. Can't wait to return on a Thursday evening for a nice date night.

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Hank Ji

★ 4

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Linda Felkner

★ 5

Very nice.

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Jason Reimer

★ 3

Standard chain food, everything was average. I've had better even at other seafood chain restaurants like Mitchell's. I had the seabass. Texture was odd, and was obviously frozen, not fresh. The glaze on top was horrible - super sweet and bad flavor. House salad was just average. Disappointing. Won't return.

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SELVYN BROWN JR.

★ 4

Got turned on to this place in Myrtle Beach SC. Great Bang Bang Shrimp! Great atmosphere. ☆☆☆☆

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Matthew Hirsch

★ 5

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Ted Glawtschew

★ 4

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Victor Reynolds

★ 5

Great Sever Older Gentleman

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Danielle Welbon-banister

★ 5

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STAN L

★ 5

Bang bang shrimp is out of this world, a must get.

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Nichol Gehrman

★ 5

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Rasor Stigen

★ 4

Service was slow, and the waiter was overwhelmed.. We didn't get our water filled up, watched our drinks sit at the bar before he brought them to our table, lost our appetizer, he had to find it..ugh. But the food and drinks were delicious. Maybe we may go back and sit at the bar.

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Todd Stephenson

★ 5

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NaTasha Davis

★ 5

Crab cakes are absolute amazing!!

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Charo Daniels

★ 5

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Lori Atwell

★ 5

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Yu Diamond

★ 5

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Jennifer Mendolia

★ 5

What a great experience overall! Bang Bang Shrimp and Shrimp Rangoon Dip to start. Both Excellent! Then Filet Thermidor as main. Yum! We were a party of 4 and all of Us LOVED everything. We all had steak dishes that were cooked perfectly. Definitely will be back!

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Marilyn Cannon Miller

★ 4

Good food but their Jasmine rice has a peculiar taste.

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Jackie Davis

★ 3

My pork chop wasn't cooked all the way done but everything else was good.

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Maribel Aranda

★ 5

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Trevor

★ 5

I ordered the rainbow trout with seasonal vegetables (broccoli) and French fries. The trout was absolutely delicious! The fries were good, but nothing extraordinary. The server was fantastic—friendly, welcoming, and attentive.

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Jeffrey Seelig

★ 5

Fantastic food and service! I had the Bonefish signature pasta with the salmon, and it had amazing flavor and seasoning! I will definitely be back for another dining experience and great food!

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Jason Roskopf

★ 5

This is one of my favorite restaurants in Brookfield. The Chilean sea bass is among the best I've every had and is always cooked perfectly.

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Kevin Tyler

★ 5

Bonefish is a personal favorite of ours and continues to be a regular date night spot. Jody is absolutely wonderful and a pleasure to chat with every time we go. Fantastic food every time, fantastic drinks, zero complaints from us!

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Heather

★ 5

Everything was amazing. Great food selection and love the shrimp appetizer

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Russ Berndt

★ 4

We celebrated my Wife's birthday with the family. Overall had a nice experience as our server was helpful and knowledgeable. Food overall was good, but not great.

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Kris Anderson

★ 3

Waiter was extremely rude. The restaurant was empty and he acted like he was the only server there. He had very limited patience for our foreign guests, who actually picked the restaurant. We are extremely disappointed as it was our first time there.

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Brian Kiehnau

★ 5

Great place to go for dinner or just drink at the bar. Got a warm greeting from Scott the manager and Dave behind the bar always makes great drinks.

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Jill Peters

★ 5

Our server AMAZING..ALEX was polite, attitude was outstanding, First time there!! Food was great!! Bang bang shrimp, also great! We definitely will be back!

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Jody Schultz

★ 1

We couldn't read the specials menu (one sheet of paper) because it didn't fully print on both the left AND right margins. Had to ask the server what it says. When I asked a server about it, he said there was a problem with the printer and it's been that way for some time and that the owner is too cheap to have it fixed or t have someone print readable ones.
The music is horrible (like boy band pop, lots of auto-tuning), completely out of step with the atmosphere of this restaurant. It's also too loud, to the point that it's hard to have a discussion. I know the music selection is piped in by corporate but the location chooses the volume level. Talked to the owner at our table about it. He was a jerk, taLking to us condescendingly. He says he hasn't ever gotten any complaints. I told him many people have complained on the Internet. He said he doesn't read those reviews. No offer to turn it down. No apologies. He basically said if we didn't like it, don't come here. We never will again.
I've been to other locations, and they're not like this. Stay away from this one. The owner clearly cares little for his customers. We will not be back.

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Sarah Krueger

★ 5

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Trish Kagerbauer

★ 4

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Shyanne Washington

★ 1

I ate here yesterday for Valentine’s Day was pretty excited to eat here i ordered the chicken Marsala and my chicken was raw I am currently pregnant and now suffering food poisoning symptoms because of it ide not recommend this restaurant very disappointing

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Hannah Kirby

★ 2

We have been frequent customers at bonefish for years. Recently we have noticed a change in the quality and food. A group of us dined in for a fish fry and bang bang shrimp Friday. The bang bang shrimp sauce was not the same. One batch was okay but the other was bland. Both were overcooked and one batch had several shrimp with tails still on….yuck! Very off putting. The fish fry came out looking beautiful but was super breaded (like it was breaded multiple times) the inside layer of breading was soggy and gross. The fries were still crunchy. Overall super disappointing!! Especially for the price point.

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alxrck3t

★ 1

Just ate there last night after hearing nothing but good things, however it was the complete opposite of good. Wait staff was not attentive. Food came out cold. Portion sizes were extremely small for how much they charged. Asparagus was under cooked. Calamari was almost pure breading. Smoked old fashioned wasn't serve in a rocks glass. The cherries used were cheap maraschino ones. Overall disappointing experience.

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Matt McC

★ 5

As far as a Seafood restaurant as far away from any coast as it can get I would say was very good, good quality food and Great Service

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James Bachle

★ 5

For a 'chain restaurant', there isn't much to dislike. Nice, upscale atmosphere, good food, and decent service.

We WILL repeat!

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Garland Kennedy

★ 4

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Ashley Retter

★ 5

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Taylor Hansen

★ 5

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Paul Miller

★ 5

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Nicole Santiago

★ 5

It was our first time at Bone Fish Grill. The food was amazing. We ordered the Chilean sea bass, pork chop, and grilled chicken with mac & cheese. My husband and son don't eat seafood so there were great substitutions for them. We substituted the Bang Bang Shrimp for chicken and we loved it. Our server Edwin was friendly, attentive, and accommodating to our needs. We will definitely go back.

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Judy Sura

★ 1

December 31, 2024 we had a 6:15 pm reservation at Bonefish Grill at Brookfield Wisconsin. At 6:30 pm hostess took us to a table. We sat there for ten minutes before wait staff approached us. So we are going to order our food now. I said I'll have the lobster stuffed shrimp. She said sorry we're all sold out. So I ordered the Mahi Mahi & shrimp, green beans & fries. My husband ordered Mahi Mahi & shrimp, fries & garlic mashed. Seventy five minutes later we get our food. They ran out of green beans, so they gave me broccoli, my fish was barely warm, fries were not hot. So I ate my shrimp, my husband shared his hot fish with me. The manager approached us, we told the him the issues. With my food. He asked if he could send another plate out. I said no, but to myself I'm thinking are you crazy we just waited 75 minutes for our food. So he said he would not charge us for my dinner. As we sat there for over two hours we noticed all of the to go orders going out of the kitchen. Maybe bonefish grill should not cater to the to go's versus the patrons who were actually there on New Years Eve. It will be a very long time before we even think of going back there.

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Chris Adams

★ 1

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Carl Lock

★ 3

Christmas eve dinner was disappointing.. Bang bang shrimp (one of our favorites) had no BANG!! What happened?? It wasn't crispy and lacked the proper punch. The special menu Lobster Bisque was sour. Too much sherry. Cod Imperial had an off taste. The crabcakes, however, were perfect. Remoulade was good. This was not a stellar night for this location, as we've been dining here for years.

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Jon Buck

★ 4

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Nikki R

★ 5

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Kim

★ 5

Great food, great service! Management is wonderful!

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Margie Lochowicz

★ 5

I can't say enough about our evening out with friends! Our waitress was very attentive even though very busy that evening. Everything was prepared as described in the menu. My selection was the rainbow trout, rice, and vegetables. All were delicious and prepared well. My husband enjoyed the surf and turf. He loved both and said his lobster was excellent. We found the restaurant at a level of good + in the noise area since my husband has a hearing aid and is sometimes bothered by excessive noise. We will be back!

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Bridget Donofrio

★ 4

I was surprised in the poor non-alcoholic beer selection. All they have is O’Douls. They’re way behind the times on that.

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Byron Vanegas

★ 4

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Kari retz

★ 3

The food was good except for the cold mashed potatoes. The server did bring out a 2nd bowl of hot potatoes. The potatoes were blah. They were instant served plain without butter.
We don't care for pesto with our bread. Would have been nice to have butter at the table. No salads either. I had cod. No lemon slice with the fish. No au jus was served with my husband's filet mignon. These "lttle extras" would have been nice to go along the meal. The cod was delicious and cooked perfectly
It was new years eve. The place was crowded. We had reservations and were seated immediately. However, we had to wait an hour for our meal. Wait staff was courteous and friendly.

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Florentina Marie

★ 5

Great experience. The bang bang shrimp was amazing and I’d suggest a try if it’s your first time there. The shrimp were also delicious and there was a bunch of it. Came pre cut and was easy to eat!

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Venus

★ 3

I'm not sure what's the problem with BFG in Wisconsin, but this is the 2nd location I've been to, the other in Madison, and I have had food quality issues. Traveling I have always chose BFG for the salmon menu options, but lately, it has been quite disappointing. No one expects food to come out cold and vegetables stale, over cooked and rubbery, but that's exactly what I was served. The salmon was hot and enjoyable, but the sides not so much. The waiter was very apologetic and adjusted bill. I appreciate his commitment to making things right, but let's fix the issues.

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Nicki Faust

★ 5

This was mine and my fiancés first time here. Edwin was our server and he was very professional and attentive! Kudos for doing an excellent job!! The food was great from start to finish and worth the 40 minute drive. We’ll definitely be back.

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Angela Baker

★ 5

We have been here many times for drinks and apps, and always enjoyed what we ordered. We had our anniversary dinner there last night, everything was amazing. Prosecco, filet thermidor, pasta with grilled shrimp, shrimp dip, lobster bisque, bread and dipping oil, cherry cheesecake, and chocolate creme brulee.

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Mike Quernemoen

★ 5

Always great food and drinks.

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Marcello Mendez

★ 4

Get the bang bang shrimp you can't go wrong

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aaron kroupa

★ 3

This was a safer bet on the menu and I will say my dish was pretty decent. However I was with a group of 10 and shared some lobster tails and snow crab with some others which ended up being dry and tough. With the price of dishes here that's not something that should happen which is the reason for the low stars.

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Randy U

★ 5

Good food, one of my favorite places to go

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Amy Sue Lovas

★ 5

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Tyler Flink

★ 5

Edwin was the man. Best server we’ve had in a long time

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Alina Flink

★ 5

Edwin made our evening. It was my mom’s birthday, and he gave us excellent service all night. He was an awesome server.

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Ronald Sloan

★ 1

They need to start sealing the bags when they give it to door dash drivers.

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Matt Jordan

★ 4

Here's another one of my favorite restaurants. They have such great food here.

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Marirose Lucey

★ 5

Dave was a super server. We had the new coconut pie. If you move coconut this is your dessert. We tried both of the Wicked martinis. Pink.one was kind of fruity and green one had coconut in it. They came with little surprises

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Nick Young

★ 1

Bland food and super slow service. Not worth a birthday visit. Kinda want my money back. Just depressing.

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Gerry Buck

★ 4

My opinion is that the food was OK. The chicken was a bit over oiled along with the coleslaw. The brussels sprouts were magnificent. The margaritas were just OK but the brandy old fashion was fabulous. Our service was great.

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janisha Williams

★ 5

I love this restaurant everytime I go the experience I great. I've now taken a couple friends for special occasions and also had a couple dates here myself. highly recommend

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GEORGE F PUMPHREY JR

★ 5

Outstanding appetizer, "Bang Bang Shrimp" highly recommended. Wait staff very professional and friendly. Going back again.

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Spidersteve98

★ 5

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Yaqui Benson-Woods

★ 5

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Bai Whit

★ 5

3 course brunch was amazing. Good food and great ppl

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Karen Pederson

★ 5

Was in town looking for a place to eat and glad we found this. Service was great. I had a halibut special which was wonderful.

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Michaéla Blake

★ 1

This place should stop serving steaks. On my last visit a couple of nights ago, my steak was way too done. I tried to give my entire plate back, the waitress insisted on only taking the steak back. That's not proper food safety. Also, what was I supposed to do? Eat the rest of my food and then eat a steak by itself. The manager later came to my table, as they do when food is sent back. After he asked about the food, he didn't apologize until walking away, that's terrible hospitality. The visit prior, maybe a week before, my steak wasn't done enough. It may seem as if I'm never satisfied but no, I am a steak eater and know that a medium steak should have a warm, pink center. I love Bonefish but it may be awhile before I visit again.

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Brittany

★ 4

Staff were pleasant and food was good!

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Bingo Emmons

★ 5

Very good!!!

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Mary Wagner

★ 3

Food not as good as I expected. But my husband enjoyed the fish. I had gift cards, thought we’d give it a try. Experience was just ok.

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Shakarr Phifer

★ 5

Omg! First time going, and WoW!
The service was So Awesome Sauce!
From the moment you walk in! I almost didn't want to leave! The Manager Scott!
Omg! (AAWWSSOOMMEE) He came and greeted everyone who came through the door! Personally brought everyone's plate, So very nice and kind. As well as our server! We didn't have a chance to need anything, she kept everything coming. I took notice that Everyone in the kitchen had on gloves! And the food! 😋 omg the food. YALL! This is one place I'm so happy I got to experience!
And I'm going back! 🫶

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Bassam Al-Ramahi

★ 3

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Scott Schultz

★ 2

I'll start with.....an amazing bartender. Very friendly and making great drinks. Hostess was less than friendly. Waitress was ok but very absent minded. My soup came out with a black hair sticking out. Our waitress was no where to be found. Finally another person in our party went to find her. She came over and said I heard there are some yuckys in your soup. No apologies. Said she would get a new one. My opinion.....that is an automatic visit from the manager. Nope. No apologies at all. Soup came out about same time as my food. And maybe you at least comp that meal. Nope. Handled poorly in my opinion. Food was ok. Nothing great. Drinks....are way over priced in my opinion. Don't see a need to go back.

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My Life in U.S.A

★ 5

Good Seaford

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Jerry Beder

★ 5

Just great wonderful time

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LaToya Robinson

★ 3

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Tina How

★ 5

Great experience!!! Reality was our waiter and she was very attentive . Make sure we had everything we needed and that we enjoyed our food. She gave great suggestions and we had a great meal
Food fresh, hot and quick

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Mary Harmon

★ 5

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solomon BUNN

★ 5

Bang Bang shrimp love it. Thanks for always showing how to truly run a restaurant. Our Waitress was spectacular

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Mario Saab

★ 5

Always a good experience eating there

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Linda Pelletier

★ 5

Perfection, as always! I had the Chilean Sea Bass, Jasmine Rice, with steamed broccoli and we had the Bang Bang Shrimp appetizer for the table. All were delicious. My friends raved about their meals, the Tempura Crunch Sashimi Tuna and the Bonefish House Salad with Shrimp.
Brett, our server, was wonderful.

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Amy L

★ 3

Used to be our go to place for celebrations. Went recently on our anniversary and it was just not the same. Plates weren’t cleared between courses. Some never. Tuna sashimi was no where near as good. Knife cuts off, much smaller portion and not bright red tuna. Picture on your web page is what it should have looked like, color, annd portion size . Our entrees were ok, mine lacked flavor, had to ask for lemon to help it. I had Parmesan crusted trout with artichokes. There was one artichoke. It was always my go to order. My husband had a special with scallops. Cooked well but lacking flavor.
Very disappointed overall, always had great food and exceptional service. Not many people there either, used to be crowded

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Up date: owner said to email and I did twice. Never responded

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Carolyn Walker

★ 5

Absolutely loved it and the food is good and filling😍😍😍.

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Ethan Kirby

★ 5

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Jim Mackinnon

★ 5

Dave the bartender is a class act, had all the right answers about the sailed bourbon, fun happy hour

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Shon Love

★ 2

Spoke with Management in advance hoping they can accommodate a large party. Definitely wasn't pleased with the service or the quality of the food. Several dishes had to be sent back. Due to being undercooked there was a fly in my auntie salad. The birthday girl salmon was completely undercooked. dishes were forgot to be brought out. Management or staff didn't seem to have any concern about our dining experience even though it was brought to their knowledge all the concerns we had about the food. Don't know if I return, you would think a place that's more of a upscale dining will have better service and quality of food. I've been to this place before but this time just wasn't a great experience.

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Mark Ledvina

★ 5

The service we received was excellent, along with the food. Our waitress did an excellent job of explaining any questions we had about the menu items and the options for appetizers. (We got the Bang Bang Shrimp) We will definitely go there again!

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David

★ 5

Fantastic place for a upscale lunch!!!

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Julie S

★ 1

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Dawn Marie Svanoe

★ 5

The service and the food at this particular Bonefish Grill were EXCELLENT!
Very friendly, attentive, fun staff.
Tables were appropriately distanced for safety.
Food was delicious!
We were there with our family of five, and each got a different dessert... not a bad choice amongst the selections.
My teenage kids asked for crayons, and they brought them so we could have fun while waiting.
Go if you can. Enjoy!

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Kris Richardson

★ 2

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Dennis Trnavsky

★ 5

Came in an hour before closing after a 8 hour drive. Only 2 other guests inside which for a friday i thought was strange. Was worried that I would feel rushed since it was so close to closing time. Experience was excellent.

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Paul Kruschke

★ 1

Ordered carryout online. Parked in the carry out pick up spot. Per instruction waiting for text acknowledgement. After 15 minutes beyond pickup time, walked in to find our dinner sitting on a table. The place was practically dead. Totally miffed as to why no text or why someone would not look out the window or call the cell phone number that had been entered. Then to get home to find out that our order was screwed up. After talking to the manager that could really careless as to what our experience was or how things got screwed up, or to listen to what have may been wrong to correct, the conversation was over. Totally made sense why the bar was not overly busying nor was the dinning room area. For the price of our meals, the service we received, long time if ever before we go back. Sad this is the way it is!!

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David Lavine

★ 5

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Cheryl Beyer

★ 5

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Thomas LinScents

★ 5

Came in on June 26th For the 4 course meal with Bourbon pairing. The energy of the place is amazing, very nice crowd. The hostess was very nice and we were seated quickly.

The first pairing was a cocktail with scallops. Those were pretty good with the crostini My wife had the creamy creole pasta which was very good as was the salmon. The bread and oil were so good, probably the best complimentary bread in the restaurant game. Next came the shrimp with coconut risotto which was very good. First time ever having risotto and it was excellent. The Brussel sprouts were so good with the nuts and sweet glaze. The old fashioned was pretty good a nice sweetness that made it very enjoyable. Next up was the miso halibut. The potatoes were really good but the halibut was a little too sweet and the spinach was a little mushy. Last but not least, the cheesecake. That was amazing. But cheesecake is always good. Overall this was a very good turn out. I only wished it didn't take as long. But I'll definitely be back for the next pairing combo.

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Calvin Eichinger

★ 5

Consistent on all items.

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Mia Davis

★ 1

An eternal disappointment with the bone-fish grill chain. They were bad in Miami , and they are bad here. I had my baby shower there in Miami at the recommendation of family and had a horrible experience. I thought maybe in Wisconsin it will be better. NOP same deal, taste much like microwave meals.

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Taylor B

★ 3

Attended a friend's gathering for her birthday this week during happy hour, the middle age guy at the bar was really nice and on top of his job! Our party consisted of around 12 folks and I don't know if it was overwhelming for one of the waitresses, but it's like she just outright refused to be helpful and was just nasty. I gave 3 stars for service because the other young lady was polar opposite and just the poster child for great customer service.
Now let's talk food, I got the ceviche and it was horrible. The fish and shrimp taste like it was cooked and over cooked with that! It was very chewy, not fresh tasting at all. I got a mocktail and only drank 1/2 of that, lacked flavor. Some others complained about the food but most enjoyed it, most were drinking alcohol as well.....I'm just saying! Lol

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Bernard Suide

★ 5

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Nikeya P

★ 4

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Kristina Staab

★ 5

Fantastic seafood

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Terry Kaphingst

★ 5

Crab cakes were awful. Sent them back and second order was just as bad. They are supposed to be formed into a patty. It was more of a pile of mush with a little bit of crab. They were nothing like the ones we had at Bonefish in FL. Bang Bang shrimp was spot on.

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Ja Sh

★ 5

Came with a group of 18 people. Although we thought a reservation had been made, they had no record of it. No problem. Very accommodating. Excellent food, quick service, pleasant waiter. We'll be back.

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Rodney Lever

★ 4

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Làrissa Alexander

★ 5

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Ms. Davis

★ 3

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Daniel Skaufle

★ 3

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Lois Hoover

★ 2

We are here in Brookfield. Risotta dry, also rice dry. No service waiting on our bill. Box requested 20 minutes ago. Was going to have dessert, but at this stage, it could not be wise. Not a pleasant experience .

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Joshua Zelasko

★ 4

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