★ 1

Ordered two drinks and they took 30 minutes and gave me the wrong drinks when i brought it up, awful service. Will not be returning. Have never had good service here. Stay away!

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★ 3

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★ 5

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★ 5

They got my order right

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★ 5

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★ 1

This place used to be half way decent but it w
Has gone way way down hill. My last 3 visits have been a unmitigated disaster. 1st visit they forgot my burger. The 2nd visit it took 25 minutes after being only the 2nd car in line....and then they gave me someone else's order....and now...the 3rd time, the guy on the audio says he is the only one working on a Friday night at 9 PM...... what???? I'm never coming here again. I get help is hard to find by 1 person on a Friday night? I'm still waiting z I bet this be a minimum of 30 minutes and I was 3rd in line....

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★ 1

Sucked

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★ 5

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★ 5

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★ 2

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★ 1

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★ 4

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★ 1

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★ 1

Nobody here knows how to do their job

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★ 1

Slowest service I’ve ever received from any McDonald’s. I’ve been asked 4 times what my order was and it was only 3 items. And took 25 min to get to me

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★ 5

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★ 2

Another Buccifero store.

Parking lot is tight and handicap parking is available.

Used the in store system to place an order.

Slow service and the lobby was empty as lunch time.

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★ 1

disgusting, undercooked fries, raw nuggets, wrong sauce, cold fries, wrong drink, took about thirty minutes in a drive thru,

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★ 1

Took over 30 mim for 1 burger. Had to go to counter to complain. didnt have record of order. No apology. took another 10 minutes.

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★ 5

Was racially profiled and refused my my order that was paid for BEFORE I GOT IN line. They were extremely rude and I'm so confused. I come here often n and have never been treated this way before.

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★ 1

I really wish i could give a negative star. I order a 10 piece meal and two drinks. Im not exaggerating when i say I paid $15 for absolutely nothing. This is how both my drinks came. I told the employees I didn’t want half a cup of juice when I paid for a whole one. They told me they dont do refunds. On top of that the nuggets and fries were extremely hard and cold.

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★ 1

McDonald's food is so unhealthy

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★ 5

Always great service!

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★ 2

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★ 2

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★ 3

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★ 5

Fast service and good food when we went. Seems to meet all expectations

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★ 5

I was there on a really busy night and the staff was so overwhelmed but they were still professional and kept their cool. I would've been a mess. My order got lost in the mix but one of the workers noticed me still waiting and apologized. I very rarely have mistakes in my order from this location and I even more rarely have to wait at all. I know there were some rude customers in there so I hope that this offsets any negative reviews about the staff <3 They were great and always have been for me!

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★ 4

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★ 1

There was so much trash in the drive thru that it was getting stuck under cars. We waited 20 minutes from the time I ordered to get the food. So slow!

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★ 1

Ordered 40 nuggets and they gave me only 20. It’s a hassle to come in and asked them to correct it. Terrible

Drive through service here is always very slow, much slower than Chick fil a. They don’t have that much order like Chick fil a. So slow to get food… unbelievable

Curbside pickup was slow. There were two cars parking on the curbside pick up but did not order anything. Crazy

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★ 1

I’ve truly never seen a slower drive thru in my life

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★ 1

Get it together bucciferro family

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★ 1

Garbage experience. Employees don't seem to communicate with each other. They ignore customers and take forever to make the food. Sat 15 minutes at a drive through window because the girl that was supposed to take my order was too busy on the phone to take orders. Saw 3 other people walking around behind her that should've either taken over the call or stepped in to take orders. Then I finally tell them my order and they have me pull out front.

I spent another 15 minutes out front waiting for my food that never came. So, I had to go inside an ask where my food was, to only be ignored as food was brought out to people that arrived after me.

Finally they came back in and looked around for my order, only to find it was sitting over by the drive through the whole freaking time.

I would've complained and asked for it to be remade, but the employees barely speak English and act like they don't understand you or just outright ignore you. It's frustrating.

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★ 3

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★ 5

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★ 1

Absolutely terrible service!!! They get the prefer wrong all the time!!! Can’t do a simple job

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★ 1

I’ve worked in food service so I’ve been patient. Well, patience no longer, I have ordered delivery 3 times from this location to my job for my lunch break. All three times I was unable to consume the food I paid for and I am now livid. I have in two different places, say no cheese. I’m allergic, so I make it very clear, no cheese in my order. All three times I have gotten cheese. This is a lot of money I have wasted and since it is a restaurant issue not delivery issue I’m taking it up here now. Fed up, pissed off, and confused as heck.

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★ 3

My review depends on the day 😂 Some days we get our order quick and great, some day we literally wait 20 minutes in line just to get our order. If there's more then 5-6 cars in the drivethru- don't waste your time.

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★ 4

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★ 3

They have moved to using self serve kiosks to order and pay for food. Though it does make possible more flexibility in individual items it is a bit cumbersome and co.plicated to use. Plus to work it properly you need to sign in use the mc donalds app. They do have two registers, but they were not staffed and closed. In addition they got the order wrong, several items we ordered and paid for were missing. We had to go back to get them.

Still the food was good. The Playland area was nice and the kids loved it.

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★ 2

Fast food isn't fast anymore. I ordered a pick up and ive been waiting for 15 minutes for my food.

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★ 1

the day this particular mcdonald’s get my order right the first time will also probably be the day christ returns

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★ 1

Worst service! Sat there for 20 minutes, had to go in and get food because they lost my order! Then they give me wrong food, only way to get correct food is drive back!

Seriously I just spent $17 on food? Why would I spend more money on gas?

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★ 5

Nice clean McDonald's with a great indoor play place

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★ 1

This McDonald’s is absolutely ridiculous. First, I asked for a plain McChicken and they still gave me one with mayo. When I told them, the workers caught an attitude instead of just fixing it. Then we asked for fresh fries and they literally handed us back the SAME bag of old fries like we wouldn’t notice. That’s nasty and lazy. If you can’t handle basic customer service or make food the way people order it, maybe you shouldn’t be in business. Worst McDonald’s I’ve ever been to.

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★ 4

Worker were all polite and courteous

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★ 5

Good place. Like any other McDonald's

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★ 1

This McDonald’s has went downhill. Used to be one of the best around Madison.. the ice cream is a off white color and is horrible. They leave food, ice cream and cookies out- flys are flying around the food, always. The staff are nasty and rude. They act like they don’t like their jobs..
my most recent visit: November 20 @ 9:30am I placed an order for 32.31 in the drive through. I was on FaceTime with my sister. The girl at the window handed my drinks to me… barley. The window was barley open while handing me the drinks. She told me you need to move to the next window and closed the window. I put my car in park and said excuse me.. excuse me.. can you please make sure there is grape and strawberry jelly in the bag? She said yep. At that point I decided I wasn’t going to move- and I told her that. Then, I asked what was her name? She asked why multiple times and I said because I am a customer asking. She replied: I can’t give you that information and closed the window again. Finally my food came up and she handed it to me roughly. I checked my bag (usually when we go here they mess up our order). I ended up finding the number on Google and calling, asking for a manager… ABSOLUTELY HORRIBLE EXPERIENCE. I will be filing a complaint and contacting corporate. I asked for his name he said he couldn’t give me that information. What kind of “manger” doesn’t give you their name if they are indeed a manger? Aren’t they supposed to wear name tags anyways? Stay away. Stay far away.

UPDATED: visited August 10, 2025- same tall white guy with glasses and a ponytail. Refused to take my order because I wouldn’t move to the next window without my damn receipt. This is horrible. He must be a racist. Same guy working. Yet- they haven’t done anything to make it right or fix.

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★ 4

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★ 5

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★ 1

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★ 4

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★ 1

kinda racist? ignored me to help out someone of the same race. just wanted to order 😭

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★ 5

Its a mcdonalds

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★ 1

They didn't give me my full order. They were rude last night. Horrible service

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★ 4

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★ 4

Even though it was packed they got stuff out quickly and our food was fresh.

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★ 1

They mess up my order every time. I hate one patty in my McDouble. Worst McDonald’s I’ve ever been to.

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★ 5

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★ 4

Just your average McDonald's.

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★ 5

Yes, it's McDonalds and I understand that is not exactly 5 star dining but if you want a McDonald's meal you know what you're getting on that front. The service is always consistent and fast and the food comes out exactly as ordered.

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★ 1

Mcds is trying to go out of business. Customer service is devoid at this location.

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★ 1

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★ 5

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★ 5

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★ 5

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★ 3

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★ 1

Really bad service.

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★ 1

Horrible customer service. My tee wasn’t sweet, I asked for a different one, respectfully. He refused to give me a new one, said he couldn’t do it, because he knew it was sweet. I asked for a different drink item, he said he couldn’t do that. The proceeds to refuse to give me his name.

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★ 1

Consistently get my order incorrect. I am often missing things on my orders.

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★ 1

I went in the lobby 10 minutes before closing and they closed the door on me after I had told them that I was going to go get my wallet.

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★ 1

Worst customer service, I’ve experienced at a McDonald’s. I received the wrong sandwich & drink. Had to return to the store. Initially I went through the drive thru. I stood waiting to acknowledge for a few minutes. They definitely saw me as they were giving the Dashers their orders. I eventually called out and got his attention. I told the manager about the wrong items he took the sandwich and said do you something else, as he was bothered that he had to deal with me. I said no I want what I ordered after he gave me the order he showed no compassion, remorse nor did he apologize. I actually asked him about not showing remorse then another employee stepped in and said sorry for the wrong order.

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★ 1

An employee was vaping weed at the back of the dining area (2:50pm on 7/8). Absolutely nasty to smell when you’re trying to enjoy your food.

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★ 5

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★ 4

For the most part this location is really good every once in awhile it's a little irritating.

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★ 1

Refuses to follow bicycle ordinances and refuses to refund, only shrugs.

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★ 5

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★ 4

Pretty good!

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★ 1

If I could rate this location “0” stars I absolutely would. My friends and I placed a $70+ order through the mobile app. Upon arriving to pick up the food, the female at the drive through assured us that everything was in the bags that we ordered. After driving the ten to fifteen minutes back to our place and opening the bags, we realized that we were missing half of the order. We immediately called the restaurant about the missing items. The shift lead/manager that was working the night of 06/29/25 was anything but helpful. Rather than offering to remake the missing items, the manager insisted that he could not remake the order and that our items were under the heat lamp. I asked for the items to be remade as the food would have been sitting there for thirty minutes at this point. The manager proceeded to hang up on me after we insisted on having the food remade for the inconvenience. We called again and the manager told us we could come get the food but, it would not be remade.“Unfortunately we will not be remaking the food, we will not give you a refund you can come pick up the food if you would like that is the best that I can do for you”. This is exactly what was said as he again hung up. Of course we were frustrated but, the conversation was as cordial as could be. Aside from the employee hanging up on us twice. We proceeded to head over to the location. Upon arrival we observed a long line of other customers so we again called. We politely asked if we could pull up to the window since our food remained under the heat lamp. You would think that would be an easy accommodation… The manager told us that we had to wait in the long line and further declined to remake the order. I asked him what his name was and if he could provide the GM business card at the window. He refused to tell me his name. If you’ve worked in the food service industry, you would know that GM’s have business cards available upon request. You would also know that you are trained to please the customers. I only asked because the employee hung up on us twice, declined to address the problem, and never apologized for the inconvenience. Once we got to the speaker/menu we let the drive through attendant know that we were there for the missing items. They did not reply or direct us to whichever window. At this point our food had been just sitting there for forty five to sixty minutes. Once we got to the window the guy handed us our food while I again asked for the GM’s card or the corporate number. The guy at the window blatantly shut the window while I was mid-sentence. We accepted the inconvenience for what it was and got home to… who would've guessed? Cold food. I was beyond astonished and disappointed with our experience. I am writing this because I had left a voice message requesting that the GM call me back, in which they never did. Knowing now that this place operates with unprofessional and unqualified Individuals, I could never recommend this location to anyone. I suppose after this experience I can assure anyone that this location does not prioritize customer feedback and satisfaction. It is McDonalds after all, it shouldn't be too surprising.

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★ 5

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★ 1

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★ 1

I ordered a single cheeseburger and a small soda at 9:23. It is now 9:44 and there's no sign of it and no one in the kitchen will acknowledge anyone at the counter. I understand times are hard and staffing is a struggle, but this is beyond understanding. Get it together please, or shut it down.

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★ 3

Outside full of loose garbage.

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★ 4

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★ 5

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★ 5

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★ 5

Only spot open at 2am. Of course lol. Good spot

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★ 5

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★ 5

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★ 5

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★ 5

It honestly depends on when you go. But every time I go there's no problem. Everyone is nice and friendly. However on SOME days.... You gotta check your order and make sure it's correct. Also use the App major coupons and deals.

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★ 2

Pretty much had 0 items available. No breakfast, apple pies or Frappes.

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★ 2

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

The staff at this location are truly one of a kind—from outstanding customer service to their warm friendliness. The food is always consistently tasty and served quickly. The team is always helpful and polite. I’m so glad McDonald’s is part of our community!

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★ 2

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★ 1

Most of the night shift crew are a joke! Incredibly lazy and unnecessarily rude people that are miserable at work so they take it out on the customers. How about hiring people that actually value having a job.

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★ 5

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★ 1

Drive through is a joke. Parking lot is empty, first in line at drive thru, and it’s still 15 minutes to get the food out?! I guess at least the food was hot…

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★ 1

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★ 1

I visited this McDonald's around 12:00 AM and ordered a 10-piece nugget meal. As I was leaving the drive-thru, I checked my bag and noticed that no sauce was included so I pulled back into the drive-thru to request the missing sauce. When I politely asked for the sauce, the employee responded in a rude tone, claiming the sauce was already in the bag and that it would cost 25 cents for extras. I explained that there was no sauce in my bag at all, and instead of resolving the issue, she started laughing. That alone was incredibly disrespectful.

I asked to speak with a manager, hoping the situation would be handled professionally. Unfortunately, the manager showed no concern and was just as dismissive, almost defending the employee by repeating the same line about sauce costing extra, completely ignoring the fact that I never received any to begin with.

I've visited this location before and received great service, but after tonight, I won't be returning. As someone who has worked in customer service, I'm honestly disgusted by the lack of professionalism and basic courtesy. It's not about the sauce, it's about how poorly the situation was handled. Do better.

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★ 4

We keep coming back here because of the playground. The food is okay maybe cuz I don’t expect much coming in… Nuggets and tenders are our go to for kids. The tables and floors could be cleaner.

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★ 5

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★ 4

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★ 1

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★ 5

Placed my order with ease and picked up and enjoyed it. Staff was friendly and prompt.

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★ 1

Ordered 2 large unsweetened tea, instead I got 2 sweet tea.

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★ 1

Son demasiado lentos, se supone que es comida rápida y una franquicia gigante como McDonald's. Que perdida de tiempo.

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★ 1

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★ 1

Took them forever to place an order. 20 minutes for and icecream. Dirty in general

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★ 1

Disgusting interior. I habe never once been inside this location without there being a huge mess in the dining area. Usually.spilled soda or ice cream. Employees do not care. Mcdonalds is run like a plantation these days, very gross.

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★ 5

It's a good spot to go on a budget

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★ 1

Terrible attention from the workers

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★ 1

Every time I order a hamburger, yes with no cheese, they get it wrong. I don't understand how that request is so hard.

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★ 1

"I recently had an experience with this business, and I must say it was disappointing. The supervisor exhibited a lack of professionalism, which was quite apparent throughout the interaction. Unfortunately, this unprofessional behavior seemed to reflect on the overall service quality as well, which was subpar. I hope the management takes steps to improve the situation and provide their team with the necessary training and leadership support."

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★ 5

It's McDonald's

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★ 1

Food on the floor and tables from yesterday, used the kiosk to order dine in breakfast and it never came out, can figure out how to get a refund thru the app, no staff at the counter and 6 door dash drivers to wade thru

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★ 1

The lady in the drive thru wad very disrespectful and close the window in my face when I was trying to pay for extra items.

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★ 1

I experienced discrimination and racism today at the McDonald's on Odana Rd. I'm a DoorDash worker. Yesterday, April 25th, at 12:00 a.m. I stopped by McDonald's to pick up an order and wanted to order a drink to cool off. I was very tired. but the manager refused to serve me because I had only gone through the DoorDash order, so I went back around to the drive thru to order as a customer, but again the manager with much contempt and humiliation said that he was not going to sell me anything because I was a DoorDash employee and I was working, I told him several times that I work for DoorDash but that I was ordering as a customer and he yelled at me saying that he was not going to serve people like that and that if I didn't leave he was going to report me to DoorDash, just for wanting something to refresh myself, I was humiliated and discriminated against, maybe immigrants are not to their liking or maybe DoorDash workers do not deserve to have a time to rest and have a drink and eat something, it does not surprise me I have been through this before but it still doesn't stop hurting to be treated so badly.

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★ 1

We went to the kiosk. I could not see how I take cheese off the burger. Maybe it was an easy fix but I didn’t know how to do it. Pressed the help button. I do admit that it was but after for awhile, we decided to go to Burger King across the street. They had an actual person at the counter, so we didn’t have to wait at all. Not coming back,

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★ 1

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★ 1

Theyre having issues with their location and the app working properly, everytime a drive thru order is placed and we get there to pick it up and give the code they claim they can’t find the order. They claim we have to click “I’m already here” instead of the actual code, once we do that it gives a different code that you have to go “inside” to pick it up. They try to dismiss the issue by blaming the customer saying we don’t know how to use the app when I’ve used the app hundreds of times.

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★ 5

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★ 4

Far better thannother locations.

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★ 5

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★ 4

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★ 4

Service is good, staff friendly! That makes a difference. The restaurant is clean and that is a plus. Kudos!

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★ 5

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★ 3

Your ice cream machine is constantly broken. You should get I fixed because by now it would have paid itself off.

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★ 5

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★ 5

Good

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★ 1

Worst service ever!

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★ 5

I went through the drive-thru crying and the sweet lady at the window comforted me💗💗 Food was made with love

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★ 2

Bathroom trashed and no drink lids

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★ 3

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★ 1

Muy mala experiencia en este establecimiento, nunca hay malteadas disponibles a ninguna hora, la elaboración de los alimentos no es la mejor y el servicio y atención al cliente es muy malo.Yo no vuelvo más nunca a este lugar, todas las experiencias que he tenido son malas.Por mi no le daría ninguna estrella.Mal lugar para visitar.

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★ 5

Great iced coffee. I customized it by removing the liquid sugar, replacing it with sugar free vanilla syrup. I also added chocolate drizzle, yummy!

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★ 5

So, it is the second day of spring break and I am visiting friends in Madison. I walk in this Mcdonalds to get my boys some smoothies and let them play at the playplace. I order at the first kiosk by the door and then walk straight into the play area after turning around.

What I see surprises me... there are four people working on laptops and one on the phone. They are taking all the tables. I see a chair in the corner and sit while my boys take their shoes off. One man, presumably in charge tells me it is fine to be there... their next session doesn't start for an hour and a half.

??? Mind racing, I ask if it is closed and if I walked passed a sign. Indeed it was and I had. A piece of paper with BIG BOLD FONT. *facepalm*

I was encouraged to let my boys play anyway. The boys enjoyed their time until our order arrived and then we enjoyed smoothies outside the play area. I hope your meeting goes well. Thank you kind corperate-type stranger! Your courtesy and kindness was appreciated.

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★ 1

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★ 5

I recommend this Mcd location. Burgers are amazing, service is fast. Looks clean, too.

Watch out for huge pothole in drive-thru.

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★ 1

Absolutely trash service waited 30 mins for a small order and they somehow still messed it up. 😭😭

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★ 1

Big sign at the register saying it's closed yo use the kiosk. Kiosk said no soda. Rude employees pointing to the kiosk when we tried to order. We chose to eat elsewhere

Decided to give them another try tonight. Time on receipt was 6:08p; Received food, at 6:33 and it was cold.

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★ 5

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★ 4

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★ 5

Very fresh fish filets! Prompt and friendly service

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★ 1

My daughter was chewing on some french fries in her happy meal that turned out to be a Band-Aid. The management offered nothing and simply claimed. Nobody on the staff was wearing a Band-Aid. We are revolted and will never eat at McDonald’s again.

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★ 1

I hate ordering from this location.. you order stuff on the app and they say it don’t exists. If you come back a day or two later then they have item.
Here today and order and now there saying they don’t have the order. Have to show my mobile order 4 times then have to sit and wait

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★ 1

Whenever I go to this McDonalds, they park me. I noticed they park most of the cars. Even when I get a simple order like a cheeseburger and fries, they still park me. When I worked at McDonalds about 10 years ago, this was a strategy my managers used to help their times, since they said parked cars basically had unlimited time (this always bothered me). I have a strong feeling something similar is going on at this location. Today I got 2 fries and a Big Mac, but it took 10-15 minutes to get my food.

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★ 5

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★ 5

Friendly, helpful staff and food cooked to perfection. Note they are automated and you will need to input your order.

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★ 1

So whoever the manager is here at 9:45pm 02/28/2025 ordered $50 worth of food told the manager a burger was missing and he stated it was put in the bag when we showed him everything that was in the bag on cheese burger and all nuggets he suggested we weren't getting our burger that was supposed to be a #7 2 cheeseburgers a pop and a fry and told us to leave he couldn't help us I will be calling corporate tomorrow he needs to be trained again at management and fired

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★ 4

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★ 2

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★ 1

kiosk order, it prints a ticket. take ticket to registers. wait 10 minutes before someone yells to someone they know. the service might as well not exist unless you use the drive-thru. the food, after I finally got it, was cold.

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★ 1

I go to this location frequently after work and every time the tall guy with the beard is managing at night he has been super rude and unhelpful. He refused to allow us to pick up our 2 prepaid separate orders through the drive-thru, when asked why he just repeated “one order per car” in a very aggressive tone. I asked why again and said that nobody except him personally has ever told me that and I wanted to know the reason. He said “you can have no orders then” and refused to answer the microphone. I then went inside and asked to pick up my mobile order and was told I would have to go through the drive through or cancel and reorder for in store pickup. There is no reason why this would be the case except that he gets off on being rude to customers. He was extremely nasty to me unprompted every time I have seen him working at night. He refused to give me a name or even acknowledge my request to speak to a manager. I have never in my life interacted with someone less suited to a customer service position

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★ 5

The play place for small kids is great and always clean.

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★ 4

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★ 5

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★ 1

I am highly disappointed at Mc.Donald's today or shall i say disappointed in general. Today I ordered the large size of the mcflurry, and when I received it and it wasn't even half full. I should have bought the small size if this was what I'm getting. Whenever I order from this location they always mess up my order in some way, and I'm getting tired of it. How am I supposed to say the slogan "I'm loving it" if I'm not loving it. I love mc.donalds but lately they've been letting me down.

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★ 5

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★ 5

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★ 5

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★ 5

It's a McDonald's, come on, what do you expect? They get my order right and quick, that's 5/5 right there.

Who is out here giving McDonald's a bad review and being picky? You're at a McDonald's, sit down and have a tiny $3 hashbrown. Acting like y'all are at the a fancy restaurant or something, smh.

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★ 2

Went for the pokemon cards and they didn't give them to me

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★ 5

Me encanta este McDonald's. Los mexicanos son muy amables. También la comida es muy fresca.

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★ 1

There's no way you're waiting 10+ minutes for McDonald's. this is insane.

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★ 4

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★ 1

I ordered online at 10:53pm for curbside pickup, not knowing they lock the doors at 11pm and can’t come outside to hand us our food. So, I waited 20 minutes for my food.

I tried opening the door but it was locked and when I went through the drive-thru, the guy said it was ready a while ago, which pissed me off.

The guy saw and knew we were waiting and didn’t say anything while locking the door. He could’ve just opened the door and told us to go to the drive-thru before locking up.

Man I’m just bummed out my fries weren’t fresh.

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★ 4

Nice McDonald's

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★ 4

I'm personally not too fond of McDonald's myself but this particular McDonald's was fine. It was fast easy and my kids loved the updated Play place. As did I.

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★ 4

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★ 4

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★ 1

My brother and I were picking up our mobile order, and they made us wait in the drive-thru line twice. Furthermore, the guy wasn't welcoming.

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★ 5

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★ 5

One of the better McDonald's in the Madison area the ladies in the morning are very good at their job and very cheerful highly recommend this McDonald's

Source: Google

★ 5

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★ 5

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★ 5

7-year-old approved.

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★ 5

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★ 1

I won’t be coming back here again I order chicken nuggets and they didn’t give me sauce I came back to ask for it and they tried to tell me I had to pay for it when I never received it and since when did we have to pay for sauce when it’s a billion dollar company get real

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★ 4

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★ 1

Waited 40 minutes for my order. Terrible

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★ 5

Cutest lil mickey d's

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★ 5

Standard mcdonalds. No surprises.

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★ 4

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★ 5

It is rather new and it’s very well laid out and good service good staff and good food

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★ 1

Bruh what is this

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★ 5

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★ 4

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★ 1

Their charging for sauce and I just spent over $40 my kids don't like ketchup smh who owns this place

Source: Google

★ 1

This happened on October 25 between 12 and 1 AM. I called this restaurant about 20 minutes before arriving to confirm if they were still serving Flurries and Sundaes, and they said yes. However, when we got there (8 of us), the guy at the drive-thru was very rude and informed us that they had stopped serving them for the rest of the night. It would have been helpful if they had given us a heads-up on the phone that they were about to stop serving, as it would have saved us a 40-minute round trip. People like him shouldn't work in the food industry if they cannot just talk kindly.

Source: Google

★ 3

I noticed a few times, theyd make fresh fries and put them on top of warm cooled fries that's been sitting a lil while. Thats so not kool.
UH OH WUTZ UP WIT THE ECOLI

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★ 5

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★ 5

Food was hot

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★ 1

Manager was incapable of locating my online order, so I asked her to sell me a coffee, she said I had to go to the back of the line and place my order……. This is the second similar event at this location

Source: Google

★ 1

I’m so disappointed in this location. This Hispanic lady came out with our food. We drove away and when I was looking through the back she gave us the wrong order. We couldn’t go back since we were on a time schedule. They need to have better communication with other coworkers and with their customers.

Source: Google