★ 2

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★ 5

Dinner was absolutely wonderful. The scallion pancakes, jap chae, and Mongolian beef were all excellent. Our server Stephen was the man. He was so sweet and kind, give him a raise. Highly recommend; go for the food, stay for the Stephen.

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★ 5

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★ 4

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★ 5

Best salad ever. We will be back for more.

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★ 5

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★ 3

This place is not Korean BBQ. It is Korean BBQ adjacent, but it is not KBBQ. This is a restaurant for diners that have never had real KBBQ.

When we asked our waiter about the lack of grills at the tables we were told that this isn’t “like Benihana.” This should have been our big billowing red flag to leave, but we remained hopeful that the food would make up for the lack of authenticity.

We ordered 4 entrees: beef galbi, pork galbi, braised pork belly, and grilled pork ssam. All 4 were brought out, with bowls rice, at the same time. There was no attempt to pace the dishes — just everything everywhere all at once.

The beef galbi was, as a beef dish, fine. It did not quite taste like galbi, but it was fairly tasty as a meal of food.

The pork galbi was the only food highlight. It was juicy, flavorful, and, inexplicably, did taste like authentic galbi.

The braised pork belly was cooked perfectly but lacked flavor.

The lowlight was the pork ssam. It was dry, overly salty, and lacked flavor. It was also served with romaine lettuce, which is ok, but there are many better lettuce options for ssam, not to mention perilla leaves.

There also was no banchan served with any of the dishes.

The cocktails were well made and the beers were nice and cold.

The venue is decorated very nicely, and, overall there was a good atmosphere.

If I had never eaten authentic KBBQ, I likely would have scored this restaurant higher, but knowing what the experience is meant to look like and taste like, I have to say that we were disappointed.

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★ 1

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★ 1

Was asked if we had dietary, restrictions, I said yes my fiancé is gluten free because of disease. We the order 2 meals that are both labeled gf on the menu, but the both come out with wheat ramen noodles, wheat dumplings, and wheat fish cakes, when we said something to the server, the chef themselves said it wasn't gluten free and we were not offered for it to be remade or refunded. When you dealing with people with diseases, you need to learn to put actual care and respect into your service. Dont label your items and ask about restrictions when you dont do anything about it. Definitely not coming back.

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★ 4

Really good kimchi. Our server was delightful & the atmosphere is cool!
The food was ok in my opinion it felt a little too sweet.

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★ 2

too loud, too bright, food was all too pricey for me

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★ 2

Char'd was such a let down. My girlfriend ordered a menu item that was described to have "seafood broth" and instead of communicating to us that they were out of this, she was served beef broth. This was her first time eating beef in about a decade. When we brought this to the server's attention, he said "let me check to see if there is beef in this" in a voice that sounded like he already knew there was. He stalled in the kitchen for a few minutes before coming back out, saying yes it was beef, this entire time, I'm staring at beef chunks. He then asked if we wanted to order something else instead, we did, and they had the gall to charge us for the replacement. Hardly apologetic about the entire ordeal. I mean what sort of restaurant just adds chunks of beef in a menu item that did not have it listed before.
Also worth noting, the place was near empty throughout all of this.

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★ 4

Overpriced for the food quality and service. Nice location and atmosphere.

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★ 1

Why are you taking orders online if you’re closed?! I just did a pickup order online and went to go grab it and the place is closed. There’s no one at the door. They are not answering the phone? Ridiculous.

Edit 1 - Since the owner of this establishment is completely unprofessional. Doesn’t know how to respond to customers. And is a Liar. Here are the screenshots of my card being charged and the email confirmation of the order being placed with Chard MKE.

Please Check the timestamps. From when I placed the order, to when I was charged, to when I went to go pick up the order (it was supposed to be ready by 7:34) and to when I called after I pulled up and the place was closed.

What you should’ve done is apologized. Acknowledged some kind of misunderstanding and agreed to issue an immediate refund. Maybe I would’ve taken down this review. Embarrassing.

Get lost lol. This is how you run a business?

Edit 2 - I had a feeling the owner would delete their response so I made sure to screenshot that too.

Edit 3 - accepted or confirmed? - Why does it say Chard order confirmation at the top of the email? Why did google show you were open from 4:30-9 pm (with takeout orders stopping at 8pm)? Why did I order on your website and they confirmed the order and gave a time stamp of 7:34 for pickup? Why would I drive out to pick up food if the restaurant didn’t confirm the order? private forum? Like when I called and no one answered? Or when I emailed and there was no reply? Like that?

The lack of accountability. Wow

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★ 1

Drove 20 minutes out after placing an online order/my card was charged. Arrive at the place and the doors are locked and no one’s answering the phone. Saw another review experiencing the same thing.

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★ 5

Always great food, used to have bad service but at least this specific Sunday very good service

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★ 5

Delicious food and chill atmosphere, highly recommend

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★ 5

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★ 5

Good food, cool ambiance and great spices. Drinks options are good. Street parking. Menu changed recently- flavors are great.

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★ 5

Server elise was fabulous very sweet and attentive! The beef was very tender and yummy!

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★ 3

Really good food but the service was meh. Water got spilled on us by the server (can happen to anyone) but nothing was done to compensate.

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★ 1

wish I could give less than 1 Star.

called an order in for pick up since the online order system was "opened for orders" but not working. we called in at 4:45 to pick up the order for 6:45. we arrived at 6:40 and were told 10 more mins. this 10 more mins theme occurred for the next hour. finally around 8pm the hostess said that we might not get our food because the kitchen is "crashing and burning" and "many guests in the restaurant "are still waiting for their food".

This is a shame because the first time we went to Char'd years ago, it was GREAT. however, everything about Char'd has gotten worse over the past few years. this will be our last time trying to eat here.

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★ 5

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★ 1

Nice place with nice people but overall experience was terrible. By the time my meal arrived, other table mates were done and was too hot to eat for at least 10 more minutes. Ordered $23 gikoba crispy tofu but there was zero crisp, no veggies (not described but still expected), no peanuts, and so much sauce. Also had two $12 palomas but did not taste or feel any alcohol. I will not be back.

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★ 4

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★ 5

This place is adorable and lives up to the reviews. Went early concerned I wouldn’t get in and sat at the bar. The bartender was awesome and guided me through the menu.

They start w spicy cucumbers.

I order spicy edamame and the spicy beef bulogi. All were exceptional and the portions were large.

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★ 5

We loved the atmosphere, the restaurant is very clean and modern, the seats were extremely comfortable as well. We got our food quickly and the flavor was incredible. Seriously the BEST dumplings I’ve ever had. I had the teriyaki dumplings and the beef galbi, my partner had the kimchi fried rice. We were so impressed and will be recommending the restaurant to others as well as coming back. The service was also great!
Thank you for the experience!

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★ 5

Was my first time officially having Korean food, and everything was delicious. Great kimchi fried rice and their rice cakes (dumplings) were scrumptious. Good portion sizes as well.

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★ 5

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★ 2

Went here yesterday at around 8pm. Ordered 2 apps. Waited 45 minutes for half of my order to come out at the same time as a group that came in after I already ordered. Dumplings were fine, the KFC wings were bad, very dry, and also partially wet/cold.

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★ 4

Food was excellent, can’t go wrong with any dish.

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★ 3

A year ago, I would have given this restaurant 5 stars, but in the last 6 months, some of the options, that was insanely good were cut from the menu.

This place was really vegan friendly but after the cut the togarashi fries, cauliflower dish and mushroom entree, there's not much to choose from.

I hope you bring them back!!

Regardless, the staff is always nice, the restaurant classy and clean ❤️

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★ 2

Update: I went there the other day and WOW. They have changed so much. They don’t have the dessert anymore, which was honestly why I would always go! Their beef bulgogi was insanely different. I was in shock to say the least. It literally was just cooked meat. I am so sad this place has changed their menu (their waitress told us the food has changed). It truly is not the same. This used to be my top 5 now it’s not even on the list. I added a photo of what the beef bulgogi looks like now (last photo)!. Not even remotely the same.

Past review: 5/5 on everything.

Absolutely loved the food. It’s my first time trying Korean food and wow oh wow. So many flavors, you’ll feel great. Big thank you to the chefs, it was amazing. Also GET THE DESSERT! (Thank me later ;) )

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★ 2

I went back recently and was so sad to see how they changed the Korean ribs and the tofu stew. The original ribs were amazing so it breaks my heart to say this place has changed and not for the best:(

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★ 2

They took over an hour to bring us our food. they never came by the table to see how the food was or see if we need refill. It was small portion, and I get if the food was good, but it wasn't. it is not worth the 30 to 40 dollars each person. I wouldn't recommend this place

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★ 5

The bibimbop and kimchi are delicious.

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★ 5

Lovely restaurant with really delicious bibimbap and bulgogi. One of my favorite places in the area as I always make a stop when I’m in town. The pork bulgogi stone pot is incredible, and don’t skip the kimchi scallion pancake (the dipping sauce is SO good). Love it here. The service has been hit or miss but honestly the food and atmosphere is so positive I don’t even mind.

Do not skip the kimchi! Even if you think you don’t like kimchi, give theirs a try. It’s the best!

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★ 5

All the food was great, but the kimchi was honestly the best part. Also stellar cocktails. Try the ginger Manhattan

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★ 4

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★ 5

Really amazing gluten free options. The cucumber kimchi is insanely good.

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★ 5

Visited Char'd for the first time ... everything was absolutely amazing, particularly the Beef Gom Tang. I now want this everyday! The staff was very attentive, but they were understaffed the night we had dinner. The manager apologized for the delay, which we appreciated. It will not deter us from going back .... truly phenomenal food!!!

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★ 5

Highly recommend! The service and the food was excellent!

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★ 5

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★ 5

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★ 4

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★ 2

The service is awful - your experience will not be any different than all of the other reviews that say the exact same thing.

Our group of six waited forty minutes to order our food in spite of our best efforts to get the server to stop by.

Over the course of a two hour period, the server brought a single drink and forgot time and time again to bring over a refill. After three reminder requests for the same drink, we ended up just cancelling the ordered drinks.

Do not go. Do not “try it out”. Do not waste your time.

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★ 3

Very poor service to a group of six people that was dining with me waitress had a very poor attitude

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★ 5

Really wonderful food and a ton of Gluten Free Options

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★ 5

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★ 5

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★ 2

Made this reservation on a whim, we wanted to try something new. We had an event to go to two hours after different, thought that would be plenty of time to have a nice dinner. Waited 4-5 minutes before even being helped at the hostess stand, finally sat down & ordered drinks. Those took at least another 10-15 minutes to come. Ordered a dirty martini & I don’t think this place knows that that is. It tasted like vodka with soy sauce, served with PICKLED olives. Saw later on the check it was made with rail vodka (Smirnoff)…. It was disgusting.
Probably took 20 minutes after sitting down to order our food finally.
Then we waited. And waited. And waited.
It was nearly an hour before we got our APPETIZER. A table that sat down next to us got their app at the same time even though they arrived at-least 20-30 minutes after us.
We ordered more drinks, after being empty for 20(?) minutes. Those never came. Our food finally came after an hour, we were splitting a main dish. Barely enough for one, but it was a $30 dish. It was fairly good food but not worth the price. Still haven’t gotten our drinks at this point, we were cutting it close on time because everything took so long. Waiter kept saying the put the drinks in ( it was two glasses of wine, easy order) but they just never came. So we got the bill. Waited another 10-15 minutes for him to come back to take it, never did. So we finally went to the bar, which was EMPTY, and they were finally pouring our wine??? So we told them we were cancelling those because we needed to GO and we were relatively annoyed at this point. Bill was $70 for mid food and terrible service. We will not be back. If you go here I suggest planning to spend your whole evening here.

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★ 5

Best Birthday night dinner! Really enjoyed everything. Three exceptional appetizers - Seafood Pancake, KFC Wings, & Fried Sweet & Spicy Dumplings were great! The Cucumber Kumchi banchan, pork bulgogi, and kalbi were all first-class. We really enjoyed it all and will be back for more. Only sad note, we did not sample the desert... they were out.

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★ 5

Great food! Our server was so nice and explained each thing we ordered so thoroughly! 🙂

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★ 3

I made a reservation for Char’d because we had an event 2 hours after dinner. The kimchi was wonderful our apps, edemame and dumplings 10/10! Thankfully we put our apps in early. By the time the server returned after dropping off the apps, we had been in house an hour, waited another hour for our food to come our only for our server to say he “didn’t see the ticket on the line”. At this point it’s 2 hours since we’ve been there had to request our waters to be filled multiple times, no explanation for lack of or slow service. Extremely disappointed when our food came out with 10 min for us to enjoy before leaving for our event without any sort of reimbursement or apology. Unfortunately I won’t be returning because of the service. Which is a bummer because there’s more on the menu I’d like to try!

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★ 5

Great food and service!

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★ 5

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★ 3

Menu changes cut out some of my group’s favorites so much so that we almost didn’t know what to get. It’s also sad that the food portions were reduced but still priced the same. You USED to be able to share dishes but now you can pretty much just finish your entire dish in 15-20 mins depending on how you eat which is a relatively short lived dinner experience.

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★ 5

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★ 5

The most delicious food!!!!! Overall AMAZING will be going back soon.

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★ 3

it was such a hidden gem downtown, i used go there every month and there’s very few people dining when i dine in however the restaurants atmosphere is beautiful and the place has wonderful seating of varying party sizes and the food was amazing, however these items are from
before they changed the menu, the menu changed tremendously and price increased as well, however the quality went down and their staples are all gone. Last time I went the dumplings got replaced with a sweet and sour sauce that you would get from fast food takeaway, the noodles had no meat and were dry and came with rice? I hope they change their menu back

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★ 3

Food was ok, got the bulgogi and was a little dry on the beef. Sat at the bar and the bar tenter was great.

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★ 5

For was fantastic! Highly recommend the pork belly, melt in your mouth amazing!

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★ 3

When we were sat the server and hostess informed us that the kitchen was behind so food was going to be a wait. My friend said that last time she was there they said the same thing. It took about an hour for the food to come.
The food was great! But because we had to wait for the food it was weird that they didn’t keep our drinks full. Everyone seemed really overwhelmed and I felt bad being an additional burden on them.

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★ 5

Great food but be prepared for slow service. Great Korean fusion dishes. Atmosphere is a bit disconnected.

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★ 1

Changed menu. Offers less, same price

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★ 5

A little pricey, but very good.

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★ 5

Food was AWESOME!!! Atmosphere was wonderful!

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★ 1

I ordered the beef bulgogi which was $23 on Uber eats and was expecting a decent portion of meat. Except, I get a big container with barely any bulgogi. The kimchi I ordered seemed to have more contents. Also, my order was delayed by 30 min as they gave my order to someone else. I was expecting a nice dinner but was very disappointed.

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★ 4

Food was good, but service was lacking. I sit by the bar and needed to be in and out. My bibimbap took an hour from the time I ordered. Bartender didn’t mentioned that kitchen was super slow that day, or reinsured that I am still getting food, until I asked.
There were a lady who was waiting on her to go food, and when she asked about time on her food, server literally said :” I don’t know, I am not in the kitchen”

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★ 3

Nothing crazy nothing bad we had the glass noddles and Galbi. They were both good.

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★ 1

Walking in, it smelled like piss. We should've walked right out. The appetizer was delicious. Our first drinks were lovely. The entree was disgusting, and the soju we paid a lot for was gin. They tried arguing it wasn't. We are from Houston and have been to enough soju bars to know the difference. The waitress was very sweet and took the meal off of our ticket. It was inedible. The rice burnt. And just fat all over the meat. But this place isn't authentic in any way. AVOID.

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★ 5

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★ 5

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★ 3

Food was good, but it took them 50 minutes to bring it out and it wasn't even that busy

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★ 5

This is the first restaurant I liked on all cylinders our server was really nice we ordered a lot of good bulgogi just a great time for the bridesmaids to meet up at

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★ 5

Excellent food with a lot of flavor. Will be back.

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★ 5

Such delicious food. Service was so kind and accommodating, even gave us complimentary dessert after certain meals took longer to come out. Communicated the whole time so we weren’t left in the dark. I ordered the bibimbap with tofu and the yuzu beez cocktail and both were spectacular! A 10/10 experience, very happy that my friends recommended this dinner spot.

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★ 5

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★ 5

Opens at 1130 but food was great. Short ribs was tender.

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★ 5

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★ 1

We were sat in a corner and waited 45 minutes to see our food get split and delivered to 2 different tables. Would not be back.

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★ 5

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★ 5

Very nice food

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★ 5

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★ 4

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★ 4

Great food and atmosphere. The spicy is certainly spicy. I don't understand the staffing situation. Friendly staff but damn was everything slow. The restaurant was maybe 15% full and no one at the bar on a Sunday evening -- and we still waited 15 minutes for a beer. What are y'all doing?

Source: Google

★ 5

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★ 4

A very unique experience. I am compelled to withhold a star solely due to the service, which does not quite meet the high standard set by the cuisine itself. The culinary offerings in this restaurant are a delightful contribution to Milwaukee’s food scene, presenting a modern twist on traditional Korean dishes. While the menu may be limited, the drinks are truly a taste! I specially recommend their ginger and honey tea, and they galaxy lemonade.

However, the service detracts somewhat from the restaurant’s luster, primarily due to a staff composed of Gen Zs who don't really care for providing service and are frankly RUDE. This disconnect between the quality of the food and the level of service is notable and an area ripe for improvement. To give you some perspective, we did a walk-in once and there was a graduation on the art school nearby. They didn't have reservations from the school or its members, yet they posted in the door they were not accepting walk-in unless you sit in the bar. The place was completely empty and it was raining. When we asked the staff they rudely said "we do this in anticipation of the folks graduating from the school. It our prerogative if we want to serve you ". Later they removed the sign and it turn out the staff was using it to reduce flow to the restaurant to take a break. Or at least that what we heard someone say, so mind for accuracy on my relay of this.

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★ 1

You shouldn’t be able to advertise chicken wings and then turn around and sell chicken legs. I don’t care about your vendor issues your cheating us, it’s so shady to lie like that and then when I call you out on it you get an attitude. At least sell 6 chicken legs, don’t give me two chicken legs and the smallest chicken wings I’ve ever seen. Super shady won’t be back anytime soon. For place where I’ve been to so many times just a slap in the face.

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★ 5

Great Service! Food was delicious.

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★ 1

We've been to Char'd several times and have always enjoyed the food and atmosphere. However, it seems that things have started to go downhill. We ordered the leeky chicken and KFC wings as our appetizers. The leeky chicken was delicious. The KFC wings are normally one of our favorite appetizers and we've had them many times, but what we were served on this occasion didn't look right. Normally this dish consists of six wings of about the same size with a mixture of flats and drumettes. What came to our table was two chicken legs (way bigger) and two of the saddest and smallest flats we've ever seen, which had also been French cut so we weren't getting that much meat, for a total of FOUR. We asked for our server, Daphne, to come over because the food wasn't acceptable. She acted like we were crazy and it was normal, but we've been there enough that we know it's not. Don't lie to your customers! She finally told us they had a different supplier. That's still only 4 wings for $15 when the menu says 6, and they're not actually wings. Chicken legs are a different cut than wings. We only ate the KFC wings because Daphne wouldn't let us send them back, and only discounted them. I very politely told her we'd like the check and the wings were unacceptable. It took her forever to get the check... You could tell she just didn't want to deal with any kind of confrontation and wasn't willing to fix anything for us. We weren't mean or rude or yelling, she just didn't want to fix it. Train Daphne better so she knows what tools she has to fix things for your customers when something like this happens, and don't skimp your customers and try to tell them it's the same thing! If you need to start selling chicken legs instead or reduce the number, then change it on the menu or sell by weight instead. This was a very disappointing experience after having been there so many times in the past, and it will be a very long time before we are back (if at all). I'm not giving my money to a business who tries to lie to my face when something is wrong.

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★ 5

I tried this one, delicious. Spicy like i always want

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★ 5

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★ 4

The portions are pretty big and the food is good

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★ 1

our food was mid at best, all tasted the same despite ordering 3 different dishes. seems like they douse everything in sesame oil. none of it was authentic. we waited 45 minutes for our food to come out. our server told us the kitchen was prioritizing another table over everyone else’s food and went to the back to dance and talk for 30 minutes. paper straws are gross, food is mid, left us for 20 minutes without bringing the rice for the stew we ordered. our server also felt the need to badmouth the kitchen to our table and curse them. overall unprofessional and not worth it for the quality of food. do better

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★ 4

better than average Korean food. Very warming for my stomach.

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★ 4

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★ 3

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★ 5

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★ 1

it would be nice if your web site reflected your decision to randomly close for lunch and save me a drive across town.

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★ 4

I got the bibimbap with tofu. Tofu was crisp on the outside just wish there was more of it. The rice was charred on the bottom as they served it in a cast iron dish. The rice in places was burned however so mixed feelings on that. The cauliflower appetizer was delicious just wish they had charred it a bit like they did with the shishito peppers on top. The sauce was delicious. The plum soju really was not drinkable. The plum Collins was good but wasn't strong enough and there wasn't much in the glass. The leaky chicken appetizer was delicious seemed like it was lightly fried on the outside as were the leek strips. Overall food is solid. Service was ridiculously slow and it was hard to get the servers attention when we needed it. However, she did help clean up a couple of spills which was much appreciated and she was in good spirits in general. Atmosphere was a bit too loud but the ambiance and overall presentation inside is very nice.

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★ 5

Delicious! Best Korean place in terms of flavor in the MKE area in my opinion. Staff are also really amazing.

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★ 5

I sat at the bar and was the only guest at the bar. The dining room is up the stairs next to the bar. The bartender was everything a bartender should be. She was perfect and I learned about my new neighborhood from her.

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★ 5

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★ 5

Delicious!! Four of us shared two apps. Favorite was cauliflower. All dinners were great. Mine was vegetarian. Rice bowl with different veggies and tofu on top. Ssooooo good. Cooked in a cast iron skillet. Rice caramelized on bottom. Fantastic flavors with the right amount of heat.

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★ 2

If you want authentic Korean food then I would not recommend this establishment. The service, presentation and atmosphere is exceptional, but the food was disappointing. I ordered the pork belly and my partner ordered the bibimbap. Both were flavorless. The bibimbap was overcooked and made most of the rice crunchy rather than soft. The pork belly had zero flavor and over the top chewy. I wouldn't recommend coming here if you care for decent Korean food, however if you enjoy Americanized versions then be my guest.

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★ 4

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★ 5

Decent. The KFC is fire!

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★ 5

Amazing...from the drinks to apps to wonderful entrees!

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★ 5

Very Korean style food.
Good food! Nice people

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★ 5

The food was excellent. We will go back to try more of the menu. It all looked great.

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★ 5

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★ 1

This restaurant is extremely disappointing. Firstly, the portion sizes are ridiculously small. Despite ordering five dishes for three people, we left feeling hungry. To make matters worse, we endured an excruciatingly slow dining experience, lasting over two and a half hours. The lack of efficiency was apparent from the moment we walked in - with no one to seat us, we stood around for a good ten minutes before being acknowledged. The service was abysmal; the lone waiter seemed indifferent, carelessly tossing plates onto our table without so much as a glance our way. To add insult to injury, we were automatically charged a 25% gratuity fee at the end, despite the appalling service. In summary, the service was atrocious, the attitude was appalling, and the food was far from satisfying.

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★ 5

Nice Korean place. Good food; generally busy.

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★ 5

Tasty food, great owner.

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★ 3

My family and I came here recently for dinner. My Dad made a reservation for 6 and was asked go give his credit card number and they informed him that if we canceled within 24 hours they would charge him $150. That might be acceptable if this was a Michelin star restaurant, but that is unheard of. Our table ordered a number of appetizers and entrées, but the only item everyone seemed to be impressed by was the shishito cauliflower. One of us ordered the galbi, and the beef short ribs were cooked medium rare, which the menu does not specify and the server didn't ask for a preference. I was not pleased that they do not offer a kids menu, it makes the restaurant very unwelcoming to young families. Their website advertises the place as an "interactive dining experience" but the experience for us was the same as any other restaurant: You look at a menu, order food and drinks, they are served, you eat, you pay and leave. I wasn't expecting to be over the moon about my vegetarian dish, but I was expecting the beef entrees to be exceptional based on the reviews and upscale presentation. I'm certain the food is quality. Would likely have left a more positive review had they offered a couple of kids meals and not threatened to charge us if we couldn't make it in that day.

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★ 2

Food was ok, but disappointing compared to the reviews. There are a lot of better restaurants in Milwaukee at this price point.

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★ 5

Would recommend this place if you are in the market for good Korean food in an elevated setting. Food came out hot and fresh and had great flavor, our server took good care of us and prices seemed reasonable for the quality of the food and atmosphere! Highlights include the sweet and spicy dumplings, beef bimbimbap and beef bulgogi 🍲🍛🥟

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★ 4

The food is absolutely delicious! We enjoyed every dish that we got. Everything tastes fresh and seasoned well. The service was very slow, we waited almost an hour for our main course to come, but the waitress was really nice and offered us a free round of drinks as a result. Great atmosphere. As a protip, soju is half off on Sundays!

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★ 4

On a Sunday afternoon, two companions and I came to Char'd to find the hostess/ bartender, server, and bus person to be the same person. It was evident to us that patience was desired. The upper level was nearly filled to capacity, so it was sure to be a long wait for whatever we ordered. People were genuinely happy as we were, too. The one person managed her way through to meet all of our needs. Unfortunately, restaurants, stores, and businesses are still experiencing a lack of loyal employees, but kudos to the friendly, consistent, and professional woman who handled it all on February 18, 2024. Your attitude and attention made our experience amazing. We enjoyed the braised belly, which was preceded by dumplings and scallion pancakes. Korean food is delicious. Char'd is staying on my list of faves.

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★ 2

I really like to come here, but I’m not sure if I will return. The service and time to get our food was extremely slow. We came about an hour and a half before closing and didn’t get our food until the restaurant had closed. As a service worker myself I understand that getting rushed can be quite a handful but even when we were the last few tables my server was still nowhere to be found. I had to get up twice and ask for simple things such as silverware or napkins that should have been provided. Honestly disappointing as I really enjoy this place.

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★ 1

Waited at our table for OVER AN HOUR for our food on a Sunday evening. Absolutely ridiculous. If the kitchen is short staffed then do not accept more tables for the night.

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★ 5

The food and drinks were delicious, and even though there were some hiccups with the service, the owner's personal touch made all the difference. Char'd is definitely one of the best, if not, the best option for Korean cuisine in Mke.

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★ 4

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★ 5

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★ 4

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★ 4

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★ 4

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★ 5

Very nice atmosphere with delicious food. Service was a bit spotty and slow. Waitress never came back to ask if we wanted any additional drinks and they didn't take away our dirty plates, but initially, our order was taken quickly. Just seems like we were forgotten about after that.

Yummy food though with classy surroundings.

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★ 5

Phenomenal food and drinks. Over the top excellent service. Authentic Korean dishes. If you are a foodie, CHAR’D is a must!

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★ 5

Food and drinks were so good. Staff was great

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★ 5

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★ 5

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★ 1

I’m guessing they forgot to staff for NYE? It was full but no busy and we had the worst service I’ve had in a long time at a restaurant. We were here for two ours only had o a drink because the servers never came back. When we finally got food it about an hour and half after ordering. We tried to go to the bar to order a drink and the tender told us it was closed, then when walking out the same bartender was there clearly with friends making drinking and having a great time. It’s really too bad because we really enjoy CHAR’D but that was probably our last visit here.

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★ 5

Food is amazing. Wait staff is super friendly.

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★ 5

Love chard, service fast & so nice, love the dumplings!!

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★ 5

Had an awesome time at Char’d and special shoutout to Seu for being the MVP of wait staff—super friendly and on point. The bibimbap was 🔥🔥🔥- it's like a flavor explosion in your mouth. Seriously, check out Char’d, it's a winner! 🌟

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★ 5

Grilled meats were delicious! Great cocktails and classy atmosphere. Will be back. Thanks for the friendly and quick service.

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★ 1

Never waited an hour at a restaurant where the waiters weren't slow. We were starving and our stomachs hurt, and the funniest part was that he charged for the service (twenty percent). We were charged 90 knives for three dishes, the stone pot bibimbap we ordered was basically burnt, and basically the meat was the same in every dish, so I don't know why it takes them so long to make the food.

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★ 5

I love the decor here, very modern and gives good vibes for chilling out. The food taste as good as it smells! The Spicy Beef Soup was an excellent choice for a cold rainy winter night (ask them to add tofu in it and thank me later 😉). The Jeju Paloma is my fav drink for sure

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★ 5

Some if the best Korean food I’ve found in Milwaukee. As a family we never walk away unsatisfied with the food here. Had the Stone Bowl Bibimbap last night and it was amazing. Also love their Spicy Tofu Stew and Bulgogi.

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★ 3

The food is terrific. The drinks were great. The wait time between actually placing an order, and having the meal on the table was almost 45 minutes. The wait staff also disappeared when it came time to get a second drink. This restaurant really needs help with wait staff or the kitchen!

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★ 5

100/10 recommend. Kitchen and staff were accommodating. Best food I’ve ever had even over Prime at the Bellagio in Vegas.

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★ 5

Love ❤️ the Kirean food, the staff and the atmosphere

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★ 5

Outstanding food and service. Enjoyed our meal with a carafe to share of Ginger Soju which was delightful. The dumpling appetizer was perfection. I wish I could eat them every day. The sauce!!! Yumm. Both entrees came out shortly after our server brought dishes of romaine, rice and small trio of toppings and sauces for each of us. The meat and vegetables were perfect temp and the flavors were 10 out of 10. During the meal though I did think how this could be more shareable, and with perilla or shiso leaves instead of romaine with typical banchan, because it would be easier to eat and enjoy with your date or family but maybe I just need to keep looking for the place that offers that. We still tried eachothers dishes and my boyfriend ate more vegetables than me and that's definitely a first. I will definitely be back as soon as I can! I hope to try the whole menu!

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★ 3

Avoid if you have food allergies. This place has been hyped for years, I was excited to get in and try it. We had a very basic, average experience - from service to food. Our table was also right by the hall to the restroom so we were on the human highway (and we did have a reservation). I was highly disappointed at how limited the menu become due to my gluten allergy. A restaurant of this caliber, today, usually has a handful of options. Shame on me for not exploring the menu online first. Here I could order just a couple items and the only protein available that was gluten free was tofu. Other food allergies had even less choices. My wife and adult daughter thought their food was mid too.

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★ 5

外卖服务应该增强

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★ 5

Really really good!!

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★ 5

Han was extremely helpful. Ordered a dish through DoorDash but found something in the food. He was willing to exchange the food and apologize for the issue. Thank you Han! Definitely will continue to recommend!

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★ 5

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★ 5

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★ 5

Very good food and service! Quaint area and nice romantic setting

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★ 4

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★ 5

Love this spot.

Family owned, ended up here by accident, but ended up epic. Will be back.

Wouldn’t have expected to find a gem like this in Milwaukee. Pleasant surprise.

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★ 5

Stopped for some small plates, including sweet Chilli shrimp, leek chicken, shishito pepper cauliflower, and Korean fried wings. All perfect. Didn't have room for dumplings, but we will be back. No pictures of dinner because I was too busy sharing a lovely meal with my beautiful wife.

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★ 5

Sat at the bar, excellent service, delicious food- the spice level is hot- will be back

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★ 5

I don't often give 5 stars. The people were great, food was awesome and authentic, prices very reasonable.
Yuzu tea hits the spot on a cold day!

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★ 5

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★ 5

Loved all the flavors my palate was exposed to. 😋

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★ 1

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★ 5

Could not be happier with the food here -- we did leeky chicken, bimimbap (sp?), and best of all a shishinto cauliflower and I can't recommend them enough.

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★ 2

Waited about 45 minutes to get our appetizers. The KFC wings were beyond saucy and mushy (were called crispy on the menu), the cauliflower was sooooo mushy couldn’t even eat it, the potstickers tastes horrible I couldn’t eat them, and then the chicken thigh bites were the best thing we had but we’re not crispy either. Very disappointing spending all of that money. Go to Stonebowl!!

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★ 5

Char'd is very welcoming and cozy. Annika explained the menu and recommended choices to suit our preferences. The result was a most delicious dinner with wonderful service.

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★ 5

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★ 4

We came here on September 15th.
It was our first experience at this type of resturant, the food was great but the staff seemed either unexperienced or under equipped or both. There were people before us who got their food as we were leaving. We waited 20mims for someone to come around and take our order, she was amazing and friendly.
We were sat near the host stand, the staff seems to be unfamiliar with the program they were using, we could hear them rushing around questioning who has what tables and why certain tables haven't gotten drinks yet.

When our food came out it was so hot, too hot to enjoy at first and I burned my self on the plate.

The food it's self was delicious as well cooked once it cooled down enough to comfortably eat it.

We might come back on a night when we aren't rushing to get to an event after so we can enjoy our dinner.

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★ 2

I really wanted to like it more than I did. My son suggested it as it’s near his office and he’s enjoyed lunch there. We came in on a Sunday night that really didn’t look busy, but they assured us they were. They were good enough to seat us and take an appetizer order…then we waited.

Took about an hour to get our meals, and they were ok. EVERYTHING was very sweet, but seemed well prepared.

For what we paid it was a disappointment. I can’t see returning.

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★ 5

Great customer service and food.

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★ 5

Great Korean fusion place. We wanted to take out our aunt to celebrate being cancer free and she wanted Korean food. Chard definitely delivered!
All the dishes and drinks we ordered we great!
We look forward to a return visit.

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★ 4

Had a nice dinner here- the cauliflower starter was our favorite thing we tried. Would like to come back to try some other things

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★ 5

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★ 5

Delicious food, paired well with a soju cocktail. The stone pot bulgogi was fantastic.

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★ 5

I came in craving Korean food and left with a to go bag.
Reserving was easy, walk ins were fine but it was my first time. We were greeted by bar staff who were very nice. Host and Server was really pleasant. Atmosphere was very lovely, stylish and lighting felt like home. Food was sizzling hot and I can't wait to make another reservation back.

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★ 2

The food wasn't the best the flavor and combinations were more americanized and wasn't to my liking the pricing of the food was overpriced as well. I prefer stone bowl for 100% authentic Korean Bbq.

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★ 1

If you have lot of time and don’t no what to do then you can stop by this restaurant, the delivery was super slow , they took 45 mins to serve the food once ordered, it’s not time consuming food which I have ordered, fires took 30min to serve and it is not too occupied too that they took so much time to serve . The tastes was ok not so great . I was not at all happy with the experience

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★ 4

Was good flavor and quality. Nothing over the top. Curious if eating there might be the way to go

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★ 5

Always spectacular. Would recommend this place to anyone

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★ 5

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★ 2

I’m a HUGE Korean food person. Anytime we can try somewhere new, I’m all about it. We’ve only gotten take out here a few times and the food has been nothing but phenomenal. The braised pork belly is some of thee best I’ve ever had! I’m also a huge fan of their dumplings. We decided to order ahead this past Sunday and actually sit at the bar and wait for the food. We had never had their drinks and really wanted to try them. Sadly, what could have been a five star review was ruined by the bartender that was working that night. We told her we were waiting for our take out order, but would like to sit down for drinks. Not for a moment was she friendly. We had to ask for drink menus. After this, she never asked if we needed anything or wanted to order. She was very unapproachable and seemed very flustered. She was also far more interested in whatever conversation she was having on her phone. This was all exasperated by our food being over 20 minutes late for pick up. This place is totally worthy of 5 stars but the service was pretty disappointing.

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★ 5

The food here was really good but nothing crazy special. The dumplings where my favorite, very delicious. Even better with the Crème fraîche dip. The service how was excellent, top notch. Our bartender was awesome, friendly, knowledgeable and attentive. The cocktails were, as such, fantastic. Overall very much worth a visit.

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★ 5

Awesome!!!!

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★ 2

The food itself was good but a bit overpriced. The service on the other hand was pretty bad. Our server came to our table a total of about 4 times. We had to go find her after she left us sitting with our waters for 20 minutes and again when we wanted to pay to leave. The other 2 times were to ask what we wanted to drink and to bring out the food. During our time there we saw 3 other tables get sat and served their drinks and appetizers before we had to find our server to take our orders. (We'd been there for about 20 minutes at that point and had only been served water and all three of those parties were sat after we were) Aside from all of that , the sharing plates we received prior to ordering any food were dirty and we did not receive any replacements. I would not touch this place with a 100 foot pole. The only time I'd ever go back would be if it were for a business meeting.

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★ 5

Very pleasant atmosphere. Wasn't aware of MAKE RESERVATIONS but it worked out even better. Our bartender was very excellent. We had laughs and great conversation with her. Owner came and sat down and brought out our food and gave good conversation as well. I hope her bday went well 4 her. Most definitely will b bk if we come to the area. There was some questionable attitude by one of the greeters but am not going to elaborate on ut cause like i said our bartender made up 4 it and the owner.
Out of some of the entrees

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★ 5

The food was delicious! We started with the dumplings, and I wanted seconds they were so good! For dinner, we had a couple of beef dishes, the pork belly, and the glass noodles. Wrap it all up on a lettuce wrap and enjoy! Our drinks were delicious, too! I'm not a gin person, but the Plum Collins was so tasty and no Christmas tree flavor at all! Our server was great, too! I'm pickky as a former server, and I was impressed. Perfect timing, attentive, knowledgeable! We'll be back.

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★ 5

Food here was excellent and service was perfect. The KFC chicken was a star appetizer and dumplings are unique and delicious as well. Great location for a dinner before a show on lakefront, quick drive, way to go Milwaukee!

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★ 3

Great food- absent service. Half the food came out and waited 10 minutes for the rest to come out. Will be back for the food however!!

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★ 3

Ordered glass noodles and dumplings - best thing was Sapporo on tap 🍺

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★ 5

Omg this is the place for Asian fusion! Yum! We tried several dishes and everything was fabulous!

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★ 3

The soju doesn’t taste like soju at all, more like watered down vodka. Food was good and service was solid but the soju was a real mood killer.

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★ 3

Maybe it was just my order but I've never had such salty bulgogi and japchae in my life. My whole party noticed it after I pointed it out, only 2 didn't seem to mind but my friend and I that did mind are both in the restaurant industry and we just kept making glances at each other trying to figure out what could've went wrong with our dishes. Maybe the prep wasn't done properly? I just think the chefs should taste their food more often before sending it out.
Other than the salty taste in the japchae, it was VERY close to my favorite japchae from a restaurant back in Chicago which I did like.
Ambience and impression of the restaurant is really nice. I really like the decorations!
Waitresses were nice, they gave enough attention that we prefer; not too much and not too little, since we came at a slow time (early dinner).

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★ 5

We were in Milwaukee celebrating our anniversary and on a whim decided to try Char'd. Our waitress was awesome in helping us decide dishes, and when they were out of beef short ribs she convinced my husband to try spicy pork ribs, and honestly we were a little worried they would be too spicy. All we can say is MIND BLOWN on those ribs! This was the best meal we have had in a very long time. From scrumptious drinks, apps, and meals, we could not have been more thrilled and had an amazing anniversary dinner. Bummed that Wisconsin and Char'd is 7 hours away! Very highly recommend!

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★ 5

I was there last night with my son, 1st visit. Definitely won’t be the last!!! Food was excellent, not shy on portions. Drinks were great and the staff was amazing!!!! Very cool vibe!

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★ 5

Tried Char'd for the first time with a group of friends after making reservations and man, it did not disappoint! Even the vegetables were to die for. They're a bit pricier than some other local Korean places but the atmosphere and creative touches with the dishes will more than make up for it. Don't forget to try a croiffle (croissant waffle) for dessert!

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★ 5

밀워키 다운타운에 대쪽같은 한국식당
음식 퀄도 좋아서 기분좋은 식사가능

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★ 3

Food was just ok, served extremely hot (temperature) in stone bowl

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★ 5

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★ 5

Celebrated Father's day - this place is amazing! The four of us each tried a different dish, shared the wings (yum), but the buttery, flaky, warm croissant waffle topped with ice cream was the highlight of such a excellent food experience! We will return! Thank you!

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★ 4

Went for dinner around 5pm on a Thursday. Only one other table (of 6) was there. Service was excellent. Food came out in a timely manner. Had the dumpling, pork bulgogi and stir fry glass noodles (japchae basically). Dumplings had a weird sauce on them that didn't hit it off for me. Pork bulgogi was very good. The noodles where decent but a bit to much soy sauce. Prices are fair for the area. Building is really nice.

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★ 5

This is the best Korean restaurant I have ever been to. The service is amazing and the bartenders are so friendly and nice. The owner was nice enough to come say hi and chat with me for a couple of minutes. The food is so authentic and delicious. It is definitely the place to go and I would recommend it to anyone.

Source: Google

★ 5

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★ 1

I am disappointed at the service and lack of empathy or compassion from the server.

I placed the order on DoorDash at 6:50 PM. I received a prompt text, confirming that chard had received my order and it was in progress of being prepared. I was notified that my delivery would arrive between 830 and 8:50 PM according to DoorDash the Dasher was at the restaurant at 8:20 PM at 8:25. I receive a text canceling my order.

When I properly called the restaurant to confirm my order delivery, I was informed that the kitchen have been closed 45 minutes ago. I’m not pleased with the lack of service to the restaurant. If it was close, it should’ve been announced in a timely manner, and the nonchalant attitude of the individual answering the phone is unacceptable. I guess it’s OK to lose business these days who needs customers?

Source: Google