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Restaurant Family restaurant Hamburger restaurant Takeout restaurantDescription
Welcome to Cinder's Charcoal Grill West, your go-to destination in Appleton, WI, since 1981. Famous for our mouth-watering steak sandwiches and gourmet burgers, we also serve an iconic Friday fish fry that locals love. Our diverse menu features tantalizing appetizers, prime cut steaks, refreshing draft beer, and classic Wisconsin cocktails, all crafted with the finest locally-sourced ingredients. At our award-winning charcoal grill, every meal is an experience perfected over real charcoal, bringing unmistakable flavor straight to your plate. Whether you're a first-time visitor or a regular, we promise affordable prices without compromising taste.
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Reviews
Barbara Hess
★ 2
Took my mom there she’s in a wheelchair. It was very hard getting into the doors. No table are set up for wheelchairs.No senior menu. The waitress let me order off with kids menu for her. She didn’t seem happy that I asked if I could. I’m sorry but my mom is 89yrs old and she don’t eat much. She barely finished what I ordered. Coffee was $3 something priced little high for coffee. I ordered a salad it was ok not worth $16.
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Jim Lauer
★ 5
My wife had the Cinders Steak and I had the Haens brat. It was exceptionally good too.
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Richard Perschon
★ 5
It's a very cute restaurant! Sandwiches are great and the bottomless fries are a nice plus too. Service is always consistent.
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Dennis Siebenaller
★ 5
Great burgers!
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Joe Rogers
★ 5
Been eating there for 25 years and my favorite burger in the world! Love this place and keep up the good work.
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Ann Vanidestine
★ 3
Not like it used to be...
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HaggyStern
★ 5
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A D
★ 1
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Matthew Parchem
★ 3
Burgers are awesome. Fries, especially the sweet potato fries leave a lot to be desired. Small portion, and undercooked. I had to pop them in the air fryer when I got home.
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Reviewing Mama
★ 1
Terrible. So gross.
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Thomas Schelonka
★ 4
Food was average service was great and atmosphere was dated.
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Tina B
★ 5
Cute place great food
Our waitress seemed to be having a bad day but the steak wrap was terrific
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George Marsh
★ 1
Food was great, just wish you would go back to the other pickles. These new ones are not as good.
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Richard Tyrell
★ 1
Bad attitude waitress and the prices are rediculous
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Dan
★ 1
I guess they keep rasing the prices? But we won't be back after this .
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Dave Tyrell
★ 1
Raised the prices AGAIN
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Paulina Martinez
★ 5
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Jon Burns
★ 2
We never even ordered anything. We walked inside and it smelled so much like bad fish We left.
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Hudson Adam
★ 1
Raised there prices again, or whatever that guy said
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D (XGen)
★ 5
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Matt J
★ 1
Cinders raised the prices again..wont be back
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Rita Weber
★ 5
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Andy Blum
★ 5
This place has the best food and waiters . Never disappoints you. Thank you
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Bruce Fenner
★ 5
Excellent and friendly wait staff. Food was excellent and reasonably priced.
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Hadas D
★ 2
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Kendra Krisher
★ 5
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Linda
★ 4
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Pat Clusman
★ 4
Charcoal grill restaurant serving burgers, steak, and other sandwiches. Burger was okay, nothing out of the ordinary. Bottomless fries is a nice touch. Wasn't too busy on an early Saturday evening. Outdoor seating and ample parking availablw.
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Dennis Borley
★ 5
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Tammy Coronado
★ 1
Should update your hours on Google. 2 nd time going there to find out it was closed
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Hailey Medwayosh
★ 5
Last week me and my family went out for brunch at Cinders to celebrate my daughter’s 13th birthday that has special needs. My daughter wanted a hot dog, she was refused the hotdog due to being 13 when her birthday was the day prior. Due to her not getting her hotdog she threw a bit of a tantrum, she can’t not help it due to her autism. We were asked to leave, Very poor service.
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SHIRLEY BLAU
★ 5
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FRANKLIN SMITH
★ 4
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John Countryman
★ 5
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Marty o
★ 5
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Craig Norman
★ 5
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Scott Tischler
★ 5
Amazing food Amazing people
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Bob Smith (Darkwing Duck)
★ 5
Just had the cowboy burger, it was fantastic! Cooked to a perfect medium with a pink center. The charcoal grill gave it an awesome flavor. Will be back!!
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Albert Rusch
★ 5
Add the prime rib sandwich.It was excellent
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Liinda Ott
★ 5
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Amanda Hofkens
★ 5
One of the best steaks I've had in a long time!! Was on time for carryout. I've never had a bad meal from Cinders!
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Rabbi Tov Steele
★ 5
Perfect burger! My wife loves their fish fry. Shrimp is also good.
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Dunny9515
★ 5
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Angela Radloff
★ 5
The burgers are amazing. I would definitely come back here. The fries are also amazing. Everyone enjoyed the type of burger they ordered.
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TONY BURTILA
★ 5
Riby Steak 🥩 Sandwich was the best
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Chrissy Bartel
★ 4
Can't beat their steak sandwiches
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Dory Witzeling
★ 5
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Chris S.
★ 3
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Dan G
★ 5
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lexii wolff
★ 5
The customer service was great, everyone was so personable and the sweet potato fries are the best!
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Theresa Porto
★ 5
This is our favorite restaurant. Food is always top notch.
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Shannon Hess
★ 4
Stopped here for lunch for a fish fry. It was all you can eat white fish and fries. Never had white fish before this, usually haddock or perch. The fish came out hot, but was kinda oily and rubbery, not my fave. The French fries were hot and crispy very good. Service was decent.
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Mike Selig
★ 5
Still one of the best steak sandwiches out there 😋
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Susie Lamers
★ 5
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Sharon Schabo
★ 1
Ordered a rack of ribs and crisscut fries. Ribs were cold & fries greasy & undercooked. $50 for a meal that was HORRIBLE! Do not recommend Cinders West Appleton.
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Dale Seefeldt
★ 5
Always have a great experience here. They did not get my steak right this time, but my server went above and beyond to make it right. So many great choices here, most char grilled, which is amazing.
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Chase Ramsey
★ 5
We showed up here for my birthday today and my girlfriend loved it so much! We are planning on coming here for our anniversary!
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Sarah Rakos
★ 5
The burgers at Cinder's are out of this world. Forget Culver's. This place RULES. Service was great, food was incredible, prices are perfect. Can't recommend this place enough.
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Mark Spietz
★ 5
Always a favorite
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Patrick Kaupp
★ 4
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jeffrey lentz
★ 5
Excellent food and service
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D Smith
★ 3
Decided to try the Friday fish fry. Never been to Cinder's before and I had no expectations. The entire staff was fun, friendly and interactive. My waitress provided great service. Decided to get the seafood platter, it was pretty weak. The food wasn't bad but I really wouldn't call it a platter when you only get 1 small piece of haddock, half a piece of perch and a light amount of small shrimp. Sides are cole slaw and bottomless fries. You get drum butter, tarter sauce and cocktail sauce for dipping. The tarter sauce had a strong onion taste that I surprisingly enjoyed. The price for the platter isn't worth it for what you get. There should be at least 2 pieces of each fish if you want to call it a platter, even if you increase the price a bit. There are other places in the surrounding area that have better seafood platters with more fish and include scallops for a few dollars more. 4 out of 10 for the platter but I would still recommend trying this place.
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M Dave
★ 5
I love this place
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Sarah Shew
★ 1
The burger didn't have much of a taste and there was more bun than burger.
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Nylo Hansen
★ 5
Heidi was a very pleasant waitress,
Very sociable.
Food was amazing, service was great.
Highly recommend.
Stopped here as my car was getting worked on down the road,
Ive missed this place all these years
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Josh VanDeraa
★ 5
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Gerry Janssen
★ 5
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Melissa Clark
★ 5
I'm from Kansas and We Know our BBQ - Cinder's is great compitition. Their Ribs were Amazing!
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M Carriveau
★ 5
Good food with good friends
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Nikki Hietpas
★ 5
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Jim Sullivan
★ 3
They claim that their "steak sandwich" is award winning. It might be. But, it's only hamburger on a bun.
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Mark S
★ 3
Server was friendly and was on point other than forgetting one thing. I went there for the steak. Steak was pretty good but that was it. They don't have mashed potatoes. They use canned mushrooms and the au jus is flavorless. The food needs work.
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Anthony Gill
★ 5
Pretty good place to eat in Appleton. Nice atmosphere and staff was pleasant. Food was done quick. Everyone was happy with their meal. No complaints at all. They also have endless fries.
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A P
★ 4
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Bonnie Sommers
★ 1
If I could give them nothing I would. Went in on a Sunday at 2 during a packer game with my best friend and 3 boys. We weren't ready to order right away so the server stepped off, we figured out what we wanted and she still hasn't come back so I told my friend to take my boys outside while I ordered, which he did. We were the only ones in the restaurant at that point besides 2 cooks and her. 7 minutes later I saw the cook staring at me so I tried to wave at him and say I'm ready but he was just staring so hard that I continued to wait to see her, she walked back in with the other cook and was laughing joking around avoiding eye contact and my saying I'm ready. Finally as my friend and boys were walking back to the table she comes over after finally seeing me guesturing. I ordered a bowl of chicken dumpling soup. When it came out I said gross, before even digging in it had so much dried parsley on it I thought nope but continued it had some tiny pieces of chicken maybe 4 then a thin long piece and legit only 2 dumplings, and extreme amount of onions and celery, I waved her over and it was like she knew "not enough dumplings" I said yes and she left my soup and went to dig out more dumplings 4 minutes later she comes back with a half filled cup of dumplings. I should've known better the broth was almost grey looking. A min after she brought our meals. My friend and I looked at each other and knew that didn't take long enough. We were starving though so tried it. My 8 year olds big boy cheeseburger was supposed to be m/w it was m/r, my steak sandwich which is the main point of going was well the bun was not toasted on any of the sandwiches, but the meat of the steak sandwich tasted old besides being so dry even with the butter they slapped on, my 10 bacon cheeseburger m supposed to be m/w. Good things were the crisscuts and the buffalo ranch wrap. They also charged $1.50 for 2 tiny cups of ranch which we got a wrap why did we have to pay that, the fries were ok but you could tell the oil in the fryer hasn't been changed in a loooong time. Last but most important why I should've known it was going to be bad was the smell when you enter smells like rotten fish and dirty grease. Working in the food industry for over 20 years shame on me for not paying attention to the signs and shame on the owners for the state of this establishment. bill for 4 meals and soup over 8 no drinks. Sad because the location in Oshkosh cares what they serve
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Sabrina Graves
★ 5
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Keith Krause
★ 5
Their prime rib sandwich is great!! Comes with an au'jou dip, and fries!!
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Mike Paul
★ 5
Everything was great! No complaints. Excellent and attentive service from Grace.
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Charlie LivermanJr
★ 5
Cinders is a good lunch spot! Fresh off the grill burgers, seasoned just right. This was my first time going to Cinders and I will be back.
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John K
★ 5
Wish there was a location in Green Bay 😋
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Scott meverden
★ 5
Good food and very prompt service
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Alex Gilmeister
★ 5
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Bryndahl Weston
★ 3
The server was friendly and attentive. Very positive and helpful in getting our order submitted the way we wanted.
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D Gehling
★ 4
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Jean Brecke
★ 3
I never remember to specify I want the tenderloin when ordering, so my disappointment with my meal is my own fault. And I always appreciate a restaurant that knows not to foil wrap their baked potatoes!!
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Sue Bechard
★ 5
Best steak sandwich ever! Excellent customer service, very friendly.
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Terry Shipley
★ 3
First visit a couple of months ago was weak but had an excellent steak. This was my Second visit. Really mediocre ribeye. Walmart quality pie with a teaspoon of ice cream. Service was slow and grumpy. Probably won't try again.
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Rosie Doro
★ 5
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Julie Fischer
★ 4
Food and service are always good 👍
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Scott Sorenson
★ 5
Fantastic food and well prepared. Gorgeous and courteous waitresses.
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William Farrow
★ 5
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Nicholas .Giese
★ 5
Food was Delicious
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Louise Becklund
★ 4
My new to- go place for soup!!!! Outstanding seafood chowder!!!
Service (Heidi) was excellent!!!!
Prices are a bit high and I do not appreciate that I was not told that there was a charge to use a card. Normally places either have it posted, or it is on your bill as an option to pay cash. I went over my receipt three times it says nothing. They just charge you ! Not fair!
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brinack
★ 5
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Dietrich Fine Woodworking
★ 1
The burger was good but the bun was dry and sharpe crust on top. I took 3 bites and my lips felt like I was eating hard sharp sandpaper.
I waited without eating 10 minutes before the waitress to check when she did she said I was on the phone. I was Less then 1min but when the food arrived I got off the phone and started eating.
I complained and she said that she would get me another bun. I said no I was done. I thought she was going to get the manager but instead she brought me a bill with 25% off. I said no I wasn’t happy at all with the food. I asked to speak with the manager and it was her. Then she said because I took some bites out of the food and said that I ate halve she was going to take 50% off. So I left very unhappy with my experience their. I don’t know if the other locations have this problem.
April 19th, 2024. Now!!! because they served me bad food…
In their response…
They banned me from their restaurant because I gave them a bad review…
Don’t go to Cinders. The company does not honor their products… and they think you should pay for BAD "Quality" food.
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Amanda Reynolds
★ 5
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Kathy Bates
★ 5
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Brett
★ 5
Always outstanding food and service, 34 years of the good food at all cinders.
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Nancy Rammer
★ 5
Great food
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Stacy Raddatz
★ 5
Hubby n I had a mini date night, stopped in for AYCE fish fry. The food was great as we remembered, clean and very fast food delivery. Our server musta been new in the industry. She never came to check in. My husband's plate & soda was empty. So I gave the rest of my plate to him. Would Def recommend this place.
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Kelly Ziegler
★ 5
Food was fantastic. Had the Harley burger, phenomenal a long with unlimited fries and the carrot cake was delicious.
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K Lewis
★ 1
We went for the fish fry first batch wasn't that hot second batch was grease soaked and not very good
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Kristy Vandenberg
★ 4
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Timothy McGuire
★ 5
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TONY FRANCISCUS
★ 5
The best fish fry in the valley hands down
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Jessica Sigler
★ 5
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Mark Woldt
★ 4
Excellent food
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Keep'er Movin' Junk Removal
★ 5
I love eating here. Always great food and great service.
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Jason Korth
★ 5
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Scott Hameister
★ 5
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David
★ 1
$26.19 for 2 REGULAR hamburgers for pickup - NOT steak burgers, just hamburgers with NO SIDES!!!!! 😮 R U KIDDING ME??? 😱 I've paid less than that in New York City!!!! OUTRAGEOUSLY priced!!! I've been a customer here for 14 years and I feel these prices have just gotten way too extreme - even in spite of Biden's efforts.
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Kevin Phillips
★ 3
Walking distance from 'Appleton Travel Center'. Mom & Pop diner from the 1970s.
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Kurt and Cheryl
★ 4
Good food, good service. The waitress was nice and friendly. Food was served up shortly after ordering.
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Samantha Muthig
★ 4
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Dennis Osterling
★ 4
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Steve Parker
★ 5
I love the tenderloin steak sandwiches and crisscut fries!!! Thank you for years of great food!!!!
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Timothy Hurley
★ 4
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Allison Mielke
★ 5
Cute little place. Good service and good food.
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Ashley & Chris Krajewski
★ 1
I want to start by saying I have always loved cinders. I've almost always gone to the location by darboy but decided to do a pick up order at the Appleton one on Wisconsin Ave. I've never been so disappointed. I even reached out days ago with my concerns with no response. My ham and cheese sandwich I always order, which is normally packed with ham and a nice buttery bun, had one layer of BURNT ham and a dry bun. The ham was so burnt I could barely eat any of the sandwich.
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Sue Wilber
★ 5
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Daryll Hurst
★ 4
Consistent food. Great staff. Prefer the bar atmosphere at other location.
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Dorothy Vander Wyst
★ 5
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Chris White
★ 4
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Scott
★ 5
The steak sandwich that was ordered med well came out rare and had to be remade so sad that it want made correct the first time
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Tony Nagel
★ 5
Love this place, I've been coming here for over 30 years and haven't been disappointed once.
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Jennie Stoop
★ 5
Excellent burger.
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Judy Gellin
★ 5
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Roger M
★ 5
Never had a bad experience there. Ben going for years
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Tania Phillips
★ 4
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Karen Tritt
★ 4
Chicken strip were small and over done
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Robin Brown
★ 5
Great service and food .you won't the best this is the spot.
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Theresa Smith
★ 5
My purchase was way overcooked hard to eat it the waitress was very good and she was busy
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Ryan Wunderlich
★ 5
The ONLY place to get a steak sandwich
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Kevin Hesprich
★ 5
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Lisa Springstroh
★ 5
Delicious meal and great customer service.
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Dianne Luedtke
★ 5
Great food!
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Cori Nelson
★ 5
As always awesome food, great service!
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Mitch Lenski
★ 2
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Mike Yocum
★ 4
Cheese burger taste good, price kind of high for a cheese burger.
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Nick
★ 5
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John Dupla
★ 4
The food was great! The service was alright. Waitress was a little rude when I came back from the car to ask for my baby wipes I left. When I finally found them and let her know, she just started at me with dead eyes which made me feel uncomfortable.
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Ashley Wendt
★ 5
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Jake A
★ 5
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Christy Betley
★ 5
Excellent food and service! We’ve eaten here many times and always is good.
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COLDSTEEL COHEN
★ 3
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Modesto Lozano
★ 5
Can't go wrong with cinders
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Kimberly H
★ 4
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Don johnson
★ 4
Burger was good with the peanut butter and onion rings and whatever the jelly like sauce was. Didn't care for the bacon was tough. But the square cheese curds were some of the best I ever had. Must try
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Erin Matijevich
★ 4
Pleasant place. Clean with friendly staff. Food was yummy. I would definitely go again.
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Mary Eichmeier
★ 3
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Rick Rodriguez
★ 5
Wife and I got a cheeseburger and steak sandwich. Both were great!
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Steven Arnold
★ 5
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Jessica Roby
★ 5
Fast service is even on a busy night! The food is always fresh and hot. The bang bang shrimp is the best ever!
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Daniel Crahen
★ 5
One of best cheeseburgers of the area.
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George Vander Linden
★ 5
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Darrell Thoma
★ 5
Great sandwiches !
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Christopher Wright
★ 4
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George Knapstein
★ 5
Always go for Veterans special day. Great food and service.
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Joe Marx
★ 4
Bit pricey, for what you get but food was good.
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Rita Zeinert
★ 3
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Bob Riley
★ 3
Very expensive for what you get
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Mike Putnam
★ 5
Tenderloin Steak sandwich is my favorite.
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Diane Richardson
★ 5
I loved my waitress! She was so cordial. I was seated right away and she told me my drink would be shortly which was so courteous. The Jack Daniel's hamburger was so juicy and done just right. I love Cinders!!
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Brian Heinz
★ 5
Bacon cheeseburglar was real tasty. Fresh stuff.
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Tammy Hartley
★ 2
Go to the Eastside location. You'll be happier. This location just seems to have lost its appeal.
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Donovan Walker
★ 5
I've been stopping here for a few years and they Always make the best steak sandwich!!!! And my server Emma was extremely friendly and helpful, she's the best!!! 👍👍👍👍
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Damian Gomez III
★ 3
Food was ok, overpriced for what you get, i had the blt, and was not impressed at all.
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Todd Köhler
★ 5
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Sherri Kalm
★ 5
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Teresa Knoke
★ 4
I’m so torn because the food tasted so good but I got violently ill about 30 minutes after eating the shrimp, which were also delicious.
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Craig Streckenbach
★ 5
Great food and service. Friendly and courteous waitress.
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Jim Hartley
★ 2
Wisconsin Ave location for this visit was not very good. Had AYCE whitefish and it was greasy and fries were like warm. Rye bread was stuck together with cold butter. Our server evidently had no child care because her son, about 10 or 11 was following her around the whole time. That was awkward and not cute. It was annoying because our server paid more attention to her kid than her job. We ordered the cheese curd combo appetizer and were brought just cheese curds which is a cheaper price which was fine but then we got charged the higher price and noticed the table near us got the cheese curd combo appetizer to their table right after us and looked confused about it. I suspect our server botched up what was going to her tables. We also were charged twice for our drinks.
Not impressed with this location and honestly never really have been. I prefer the the other Appleton location to this one.
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Patricia Levinson
★ 5
The waitress was very kind. The food was great. My 94 year old mother loved her steak sandwich and I had a great cheeseburger.
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Jannette Van Domelen
★ 3
The staff were amazing. So nice and accommodating. The food well we haven't been to Cinders in years because we live so far away. When we went before the haddock sandwich was huge and full if fish, I could never eat the whole thing. This time, there was 1 piece of fish. The bun was huge, but there was only half of the sandwich with fish in it. My grandson loved the homemade ranch. My husband says they still have the best tarter sauce of anywhere we've been.
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Tony Shaw
★ 4
Great food and not bad prices
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Susan M. Anderson
★ 5
Cinder's offers a friendly dining experience with great service & a variety of menu options to choose from. Start with a basket of cheese curds, onion rings, wings or homemade soup. Their famous steak sandwiches & hand crafted burgers come with endless fries. The best Friday Fish Fry featuring All You Can Eat Alaskan White Fish, homemade potato salad, cole slaw & rye bread; Baked or Breaded Haddock, Perch & Shrimp, Stop in & check out The Burger of The Week and much more.
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Ron Klein
★ 5
I would give 6 stars, definitely! I've done a lot of grilling and smoking of meats and fish. Using nothing but charcoal. No pellets, no gas. I like the challenge of getting it right using only charcoal. Cinders gas a fantastic array of charcoal grilled foods, full bar, great service, excellent staff and prices!!
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Aaron Foodie
★ 5
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Jacob Van Dyn Hoven
★ 5
Nice, friendly and got to love the charcoal.
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Barbie Case
★ 2
Disappointed that they only serve perch on Friday. Menu has changed since we were last here
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Justin Cormia
★ 2
Way overhyped. Went for a steak sandwich. It was literally a bland burger.
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Bradley TenHaken
★ 3
Been here a couple of times and it was great. This time, not so much... asked for the ribeye medium and it came back almost raw. Asked to send it back and I got it back medium well... and didn't get my sour cream back for my baked potato. The server was very bad, she would always walk away before we finished talking to her, even before I asked for the steak to be redone. Not happy at all... not sure if I'll go back.
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Susan Holtz
★ 5
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Jo-Marie Rutledge
★ 5
I ordered the tenderloin sandwich with fries. I skipped the onions and pickles, but it came with a drizzle of butter. I had it prepared medium. It was excellent in every way!! The fries were impressive as well, and the give you endless fries. I highly recommend!
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Karla Brekke
★ 5
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Jeff Nelson
★ 4
Great service the food is really good, but not the best. Great place to take family.
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JA Wisconsin
★ 5
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kristine Nett (Kris)
★ 4
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Lost Voice Music
★ 5
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Robert Lutz
★ 4
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Taylor
★ 3
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Charlie Tiedt
★ 3
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Kyle B
★ 5
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David Peters
★ 5
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Heath E
★ 5
Usually order for pick up, always enjoy the good food, recently moved back and still delicious as ever. They forgot my Bang Bang Shrimp sauce once but I ordered two other items plain, and I bet they thought it meant the shrimp too, but it was still delicious without the sauce 😁. Always look forward to ordering the Steak Sandwich or getting that Bang Bang Shrimp. Thanks for delicious meals and the friendly staff. One suggestion, if you could get the Cole Slaw to be Gluten Free that would be awesome, Parent has restrictions and would be great to get a couple sides that she can enjoy too. Always a favorite destination.
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Jack du Mee
★ 4
Had 5 really good meals here. I had a white fish all-you-can-eat that was very delicious. Son's family (2 kids - 10 & 12) enjoyed theirs (one got hamburger and fries, the other Mac and cheese). The adults enjoyed their specialty hamburgers. Service was fast and friendly.
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Bonnie Heimlich
★ 5
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richard pater
★ 5
Great food
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Martie Kimball
★ 5
I absolutely love burgers from Mr Cinders.
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Linda Frederick
★ 5
Sat outside because it was a beautiful day. Service was great. And there food is always good.
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