★ 5

Source: Google

★ 5

We love the people...🌻 todd n lisa

Source: Google

★ 1

Paid $16.58 for this 12 " sub. IT WAS TERRIBLE!!! I unfortunately bought three of them and took them home before unwrapping them. IT WAS CRAP !!
Spent $47 . I strongly suggest that you purchase subs at a different place.
OH YES, I THREW THEM ALL IN THE TRASH !!!

Source: Google

★ 4

Good food, friendly service.

Source: Google

★ 5

Source: Google

★ 5

Amazing staff an food is great

Source: Google

★ 5

Could be better located, for business reasons. Otherwise, great and helpful staff. Equally priced as other Sub sandwich shops.
Shakes, fries and curds are as good as any other "fast food" establishments, that serve them.

Source: Google

★ 5

Source: Google

★ 2

Horrible customer service! I ordered a salad through doordash. Cousins forgot to include salad dressing in my order. The person I spoke to told me it was doordash's fault. I said how is it doordash's fault when you were the one who was supposed to put the salad dressing in with the order? She asked "what would you like me to do about it?"

Source: Google

★ 5

One of the Best Subs we have had ! Burlington, Wisconsin

Source: Google

★ 1

Each time I have tried to call past 5:30 like today they have been closed when sign says open until 7!

Source: Google

★ 5

My family kept telling me "You have to go here, they have the best subs in the area!" So I finally went. The location is a little out of the way, but they were 100% right. The place even smelled great - bread and spices. Service was fast and the sandwich was the best I have had in ages. Only complaint - someone spilled a drink on a table and chair. I noticed it just before I sat there. I told the staff "Yea, I know. We've been busy" - and they still had not cleaned it 20 minutes later.

Prices were average, $11 for a sub and drink.

Source: Google

★ 1

Ordered 2 full club subs, $36, what happened, Absoultly No Taste it all, I love Cousins for the unique taste, not here, had to add more mayo, seasonings, The bread didn't even taste right.
What happened Cousins, won't be back, been ordering here for years, never had a problem, husbands was the same.
😬😬😬🚗

Source: Google

★ 5

We love cousins we eat there once a week! And even served subs for my daughter's and my niece's wedding as a late night snack! Huge hit! Lena and her team are amazing! Fresh and fast! Took care of both brides! Would definitely recommend!

Source: Google

★ 5

Absolutely love coming here, not just for the amazing food, but the staff!!.. I love to see ppl who actually enjoy their jobs, n how well they all get along!!

Source: Google

★ 5

Love the service, food is always great! I always get the party boxes catered.

Source: Google

★ 3

Food was ok, service was good. Tables were dirty

Source: Google

★ 4

They had the worst sandwich I have ever eaten from a deli in my 37 years on earth. I asked for a roast beef with provolone. Particularly I asked that the roast beef be sliced very very thin. Instead I got three thick slices. First and last time there.....just sad. I wish I could have shown you all the picture, because I was waiting to post it🙄. It should not be called a deli

Source: Google

★ 5

Marcia, i hope you didn’t forget about using your job as a weapon towards the staff! Cousins subs does not deliver personally. They deliver through doordash only. So that was on your doordash driver! I hope this helps your take your anger out on the right people next time. Also if everyone could remember workers are human beings this world would be a lot better:).

Source: Google

★ 1

This place was filthy! I wondered why it wasn't busy at lunch time. Others are. These 2 girls are asleep. They forgot, they said , to turn on the machine for shakes. Bad business and bad for future business.

Source: Google

★ 5

Source: Google

★ 1

I ordered some boxed lunches (which is clearly on my receipt) to be delivered for catering the night prior to delivery. When my order was delivered, the door dash delivery person sent me a picture of the delivery. Everything (sandwiches, cookies, and chips were thrown into 2 plastic bags and thrown on someone's porch. When I called back the restaurant to complain about this, they made up every excuse they would think of to not accept responsibility for their actions. "none of us that are here today were here this morning." " We don't have any order today for catering." "We don't deliver. Door dash does our delivery." I wrote an email to corporate,, but of course no reply. This order was for someone who just lost his wife. So to just throw it on their porch was completely unacceptabLE. I don't even know if it was delivered to the correct house. Any animal could have gotten it. The picture from the delivery person showing the delivery, clearly showed that none of the items I ordered were in a box.

Source: Google

★ 5

Source: Google

★ 2

3 hours until closing time and it's closed with 3 employees standing in view. Food is ok when you can find them open.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 5

Philly sub was awesome.

Source: Google

★ 1

Absolute garbage establishment, they do not honor their hours. Do not have a place ran by lazy highschool kids.

Source: Google

★ 1

This order should receive 0 stars. Our family ordered $88.00+ worth of subs on 08/19/2023, 5 - 15" subs. A Special, a Chicken Cheesesteak, a Philly Cheesesteak, a Chicken Bacon Cheddar, and a Chicken Cheese Philly. The order was placed at 5:12pm with a pick up time of 6:30pm. Upon early arrival at 6:20pm, all the subs were made and wrapped sitting under a heat lamp. Giving the sandwich makers the benefit of the doubt, took the subs home (approximately 10 miles from the store to home) to find the subs had lettuce that was slimy, and wilted due to being made before the scheduled time and sitting under the heat lamp. Proceeded to call the Cousins location at South Pine St in Burlington at 6:55pm, and the phone rang and rang for maybe 20-30 rings until a female employee finally answered. I explained to her about our order, and asked how long the order was made prior to an actual early pick-up time. She advised the cold sub (Special) was being wrapped right before our arrival at 6:20pm (again, pick up was supposed to be 6:30pm). First of all, why were the hot subs completed before the cold sub, and just sitting there? And second, why was the order completed and wrapped before the 6:30pm pick-up? The female employee advised she could take my name and number, and give it to their General Manager, Nick on Monday. Extremely disappointed, and frustrated with $88.00 worth of gross subs!!! And... even though the hours of operation were supposed to be until 7pm, the "Open" sign was already turned off at 6:20pm. Totally understand about wanting to finish your work after a possibly long day, but Pine St Cousins.. so much for customer service. 9pm on 08-22-2023.... no call from General Manager Nick, not surprised. We will not be back, and plan on telling everyone we know not to patronize this location.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

Good when they're open, we've gone several times when it said they should be open and they're closed.

Source: Google

★ 1

A worker in there a young lady yelled at my dad and cussed at him I will never go here Agian

Source: Google

★ 4

Good food, don't like the app but everything's changing!

Source: Google

★ 3

I’ve been here, and it’s been good.
But I’ve been here, and it’s been bad.

I’m here at 7:30 in a Monday, and the “OPEN” sign is off, and it looks like an employee just came out to lock the door. So don’t trust the hours.

Also, when they get a large quantity of phone-in orders, you could be sitting for a while even if you show up in person.

But the sandwiches they make are solid and typically made in a timely manner.

Source: Google

★ 5

Always amazing food and service

Source: Google

★ 5

Got me a REUBEN, but the Rte bread wasn't dark enough m ought. Still very good, though.

Source: Google

★ 2

I just got done eating lunch the place is very dirty they don't clean the tables are dirty and don't clean the floor or mop the floor or clean the counter or by the soda michine

Source: Google

★ 5

Great food.

Source: Google

★ 5

Source: Google

★ 5

My favorite sub place!

Source: Google

★ 4

Nice and clean

Source: Google

★ 5

Source: Google

★ 5

Steak over 50 years the same thank you for not changing!! Best bread, they now have soup and tunas awesome. Added shakes, and other items amazes me that they're not national.

Source: Google

★ 5

Friendly ans good food

Source: Google

★ 3

Source: Google

★ 1

I'm very disappointed. We've been eating here for years and usually it's pretty good. Wife ordered for pick up, salad and 2 subs, but the greens were so wilted and slimy I threw everything away. I should have called when it happened but I had no way of getting back over there since lunch was over.

Source: Google

★ 4

Pretty good lunch and pleasant service

Source: Google

★ 4

Source: Google

★ 4

Good spot to grab a quick bite to eat. Always get my order right and have really quick service.

Source: Google

★ 5

Great cousins!! Employees are all very nice. The order is always right, and they are always ready quick, with still high quality food.

Source: Google

★ 4

Good fries and cheese curds.

Source: Google

★ 1

This is how much bread was left over, also to note there was only 1 piece of deli fresh chicken breast meat folded all throughout the entire sandwich(meaning the sub was layered with 1 folded piece of meat making for a big bite of lettuce and bread) come on guys GET WITH IT if you want the business here in town that's unacceptable all you have to do is make a sandwich.

Source: Google

★ 3

Source: Google

★ 5

Best sandwich I've had in a while. Thanks!

Source: Google

★ 1

Staff was friendly but incompetent. Ordered the turkey Munster sandwich they were advertising and didn't get Munster cheese. Sandwich only had (3) slices of turkey and overloaded with mayo. The pepper relish is tasty though. Very disappointing, won't be returning. Price was insanely high for 3 sandwiches too.

Source: Google

★ 5

Great subs

Source: Google

★ 5

The 2 guys there were very nice and made my order right away and I was on my way. Thank you!

Source: Google

★ 3

It was okay. Nothing special and pretty pricey I thought. But hey, when you're hungry ya gotta eat right ??

Source: Google

★ 3

Food was pretty good. Tables and chairs needed to be cleaned.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

My go to sub place in town!!! Fresh bread and hot sandwiches made to order!!! Cousins Subs is a must if you like subs :) and the young lady that works the counter alot is absolutely a pleasure to order from!!! Have enjoyed many lunches & dinners here and will enjoy many more!

Source: Google

★ 5

great food, but pricey!

Source: Google

★ 4

Good food. Busy.

Source: Google

★ 3

Took a while

Source: Google

★ 5

Very nice employees. Good food.

Source: Google

★ 5

Very good subs and nice service! They actually put a lot of toppings on my sub and we're not skimpy at all. Bread was very fresh!

Source: Google

★ 4

Source: Google

★ 4

Food is great as always.'Hours are inconvenient as they close early. Double check delivery orders as twice we didn't receive sides we ordered.

Source: Google

★ 5

Thanks Randy and the mgr on duty for making things right. I really appreciate your friendly approach to problem solving. I really needed that mac n case. I'm in a much better mood now 😄

Source: Google

★ 5

Excellent food, prepared quickly and exactly how I ordered. Very friendly staff!

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

DONT DO DELIVERY. ITS THRU DOORDASH

Cousins is amazing as ever and gave us fantastic customer service after we made that mistake. Worth the drive to get it.

Source: Google

★ 4

Every location needs fries.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great for lunch.

Source: Google

★ 5

We always enjoy the subs we get. The hours on sunday disappoint us quite often, as there are times we want it for dinner, and they're already closed. Other than that, fantastic sandwiches! Stopping by later to grab some subs for the family, and I can't wait.

Source: Google

★ 3

Not so good

Source: Google

★ 4

Fast service

Source: Google

★ 5

Food was delicious, staff was friendly. Service was quick.

Source: Google

★ 2

I ordered a veggie sub and all it was was a pile of "lettuce" I couldn't even chew through it. Almost nothing else was on there. The bread was delicious. Very disappointing.

Source: Google

★ 5

Source: Google

★ 5

Awesome food and service

Source: Google

★ 5

Excellent service! Great food!

Source: Google

★ 5

Source: Google

★ 5

I love the subs

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Better bread makes better suds ,plus its real meat not parts is parts meat like the other guy.

Source: Google

★ 5

Like going there! Great sandwiches and service!

Source: Google

★ 1

Cousins is nothing like I remember it used to being!!!!

Source: Google

★ 4

Really good sub, but if you are pressed for time, call ahead

Source: Google

★ 5

Best cheese steak around.

Source: Google

★ 4

Source: Google

★ 5

Friendly staff and tasty sandwiches.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I like this location. What can you say about a sub? They are always good, and the staff is fast and friendly.

Source: Google

★ 5

Did not know they had cheese curds.....and they are 10000000 times better than culvers cheese curds!!

Source: Google

★ 5

Always good, love the mushroom bacon swiss cheese steak! Usually not too busy. But even if they are worth the wait.

Source: Google

★ 3

Source: Google

★ 5

My favorite sub shop. It's worth purchasing a Demon sponsor card. It pays for itself here.

Source: Google

★ 2

Place was dirty and so over priced

Source: Google

★ 5

I love their bread! Not too chewy!

Source: Google

★ 4

Best subs around, I would recommend the chicken gyro! The chicken was grilled as I ordered the sandwich! The only down side is the food is a bit on the pricey side compared to some of the other chain sandwiche shops. Still a must have when I am in Wisconsin!

Source: Google

★ 4

Good subs, nice employees and clean.

Source: Google

★ 5

Source: Google

★ 4

Good food , good service

Source: Google

★ 5

Source: Google

★ 4

Very helpful and friendly staff. Food was pretty good.

Source: Google

★ 2

Long time customer, and today I have received the worst sandwich i have ever eaten. I am not that picky as to what I will eat, but they really did not get anything right on my order, as well as there was pretty much nothing on my sandwich.
I don't know if it's because of new employees or just pure laziness.
This is the first time in a long time I have ever been so disappointed in my 12.00 meal.
Probably wont go back for long while because of this.

Source: Google

★ 1

Overpriced and not very good

Source: Google

★ 5

Source: Google

★ 5

Great food. Great place.

Source: Google

★ 5

Wow how should I begin. The sub was good, but the service was sublime. Can't say enough about Nick...phenomenal customer service from him and he's a stud to boot! I don't bat for the other team but I'd consider swinging for Nick. His momma should be proud of the young man she's brought up! Decour was stunning as well. Great photographs. Go say hi to Nick and pick up a sub asap! Come for the subs, stay for Nick. #teamnick

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 5

Great place. AJ and Gita are great owners and service oriented. Their employees think highly of them!

Source: Google

★ 5

Clean

Source: Google

★ 5

Great place, great food.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Real fine/ Randy new exactly what my order was

Source: Google

★ 5

I come here very often during lunch, always fast and friendly service

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 5

Another Great sandwiched and super friendly service makes this place an absolute standout in Burlington. Hard to find, but worth looking for. Try the secret menu...

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Great subs, great taste, great service and fast
Consistently !
Highly recommended !

Source: Google

★ 5

Very nice staff and excellent sandwiches.

Source: Google

★ 5

I live out in kenosha and every time I come into burlington I always stop at cousins on pine street. Quality dosent have a substitute when it comes to this cousins. Great food and great people.

Source: Google

★ 5

Great service!

Source: Google

★ 5

Better bread really does make for a better sub!

Source: Google

★ 4

I live like a block away from this place and occasionally dine there when I have spare money.
I find the food is made quick and the service has a bit of pep to it, other than that, it's your average sub-shop. The inside of the building is kept clean and the bathrooms are too, which is more than can be said for some places. For price, it's a good budget meal if you're too busy to cook for yourself before heading off to work, its anywhere from 4 - 6 dollars for a decent sandwich, so, I often have that and don't get hungry until way later into the day or night again.

Good stuff!

Source: Google

★ 3

Just your typical sub shop. Not bad, not terrific, but good for a budget!

Source: Google

★ 3

Source: Google