Cracker Barrel Old Country Store

Germantown, W176n9778 Rivercrest Dr, Germantown, WI 53022, United States | ★ 3.7 (5622 Review)

📞 +1 262-253-4188

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American restaurant Breakfast restaurant Diner Family restaurant Gift shop Lunch restaurant Takeout restaurant Restaurant Southern restaurant (US) Traditional American restaurant

Description

Cracker Barrel in Germantown, Wisconsin is where friendly smiles meet homestyle cooking and unique shopping—all at a fair price. Whether you’re craving Breakfast All-Day with fluffy Buttermilk Pancakes or Southern classics like juicy Fried Chicken and slow-simmered Chicken n' Dumplins, there’s something for everyone. Order online for easy pickup or delivery, or swing by your local Cracker Barrel to experience true country hospitality.

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 Cracker Barrel Old Country Store
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Reviews

JJ126able

★ 3

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Kim Zamp

★ 5

Food portions were huge. All the food was amazing.

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Sandra Kopping

★ 5

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Tonya Norman

★ 5

Loved the food.

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Leticia Woods

★ 5

This was everything I expected. I could have fallen asleep right there.

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Derrick Adams

★ 4

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Mary Burnett

★ 5

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Ron Ostertag

★ 4

They dramatically changed their menu in the last year and they certainly did not do it to become a healthy menu. There are more sugar items on the menu now than ever before.

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Mairzenia Johnson

★ 5

truly enjoyed our server he is truly on point

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Ramón Noa

★ 5

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Joanna Jones

★ 5

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andrew williams

★ 4

Quick, service was fantastic, if I could get the kind of service that I received today I would probably eat out more often. The food was excellent and the price for affordable and it tasted good.

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Jackie Davis

★ 5

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packersamurai

★ 5

I love their Country Fried Steak. Very delicious. It reminds me of the food my folks and I would order on vacations down South. The staff are always courteous and prompt with my takeout order and the store is always stocked with something interesting. If you need something to decorate the house for any holiday, they have wonderful choices.

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Ryan Zydiak

★ 1

No line. We were seated quickly and the place wasn’t busy at 3:30pm. Still had to wait 20 minutes for a server. An hour for the food… ordered the shepherd’s pie. Came out with nothing but meat and mash potato’s in it. No vegetables. And said they ran out of roast beef. Decided not to eat in that case.

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T Quiles

★ 3

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Terry Seaborn

★ 5

The CEO needs to go before she does more damage

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Bridget Mehringer

★ 4

Went to have lunch here yesterday and couldn't decide what to order as there are many choices. I finally decided and waitress ( phenomenal) came back and said they ran out of meatloaf! So it was back to the menu to decide again. I ordered fried chicken strips which were very good. Was able to get two sauces and they were delicious as well! It came with two sides which were yummy! Our waitress was 5 stars! She was very patient and attentive!!

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Jesus Domenicci

★ 5

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ruben casarez

★ 5

Went to Cracker Barrel for lunch, still have the country store and the original decor inside and out. Hopefully it stays that way, had the chicken dinners. The food was good, wait staff were super friendly, all around the experience was great, I highly recommend it.

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Angel Rangel

★ 5

Excelente lugar excelente comida , todo el personal bastante amable , muchas gracias

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Robert Peddycord

★ 3

Please update your hours. 715 and it was still dark inside

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Ted Hertel

★ 4

I had the meatloaf (which surprisingly didn't come with gravy). It was a good-sized serving and very tasty. My wife had the rainbow trout and thoroughly enjoyed it. The sides were good, as well. The restaurant was very noisy, making conversation difficult at lunch time.

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Ace Farah

★ 5

👍👍👍👍👍👍

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Roman Golubiev

★ 5

Always good food 🥘

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Elmer Robert

★ 4

Delicious food and drinks.

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Tony Lego

★ 5

Love the food there and shopping at the store is always fun.

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Amanda Weiler

★ 2

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Randy Golz

★ 5

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Michael Russell

★ 4

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Deon Brown

★ 1

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Phyllis Todd

★ 4

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Sharon Thomas

★ 2

Food was cold , eggshells in scrambled eggs and grits was very watery ! Service was very good!

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Jason Perry

★ 5

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Sara Laures

★ 5

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Pastor Charles Emery

★ 5

Great food and service and a wonderful place to dine.

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jo kauffman

★ 5

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Martin Hunter

★ 3

Service was really slow. If this was my first visit to a Cracker Barrel the cook would have ruined the 1st impression.

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Joseph “BigDaddy” Scott

★ 5

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John Lewinski

★ 4

Pretty average Cracker Barrel. One of the hosts didn't really seem to be good at keeping track of who had what and where it all went, and another waitress kept trying to insert themselves into our conversations too much. Nothing terrible really, but could have been better. Certainly a fine enough location if you already like Cracker Barrel 😊

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Janett Mccurty

★ 4

As a lot of other places. They need help. Seems no one wants to work anymore.

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Brenda Pitchford

★ 4

There was water under the table where were seated
I had on a sundress and didn’t want my dress to get wet. We moved before we could get the waitress and explained why we moved. She brought the mop and bucket to clean it.

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missy de rusha

★ 1

My party was told it would be a 30-40 minute wait for a table. We didn’t mind and perused the store and sat outside. After 50 min we asked how much longer it would be and were told they couldn’t tell us. We noticed that there were many empty tables in the dinning area and asked if we could sit at those tables pushed together as we had a party of 7. We were told no as it was a safety hazard. They could have just sat us at two tables across from each other if that was the case. After 80 minutes we were told they could seat us. Our waitress came to the table and said she would be right back to get our order. That took another 10 minutes. We ordered drinks and our food right away. Our drinks didn’t come for another 15 minutes. We overheard someone say that the kitchen was backed up. One member of our party had asked if they could order the cinnamon rolls as an appetizer for the table and the waitress said she thought they were out of them but would bring some if they had it. We never heard back until our food was delivered and she said she would check with the kitchen to see if they had any at that time. We never got them. Biscuits and gravy were supposed to come with one of our meals and other than the basket for the table, they never arrived. The waitress was unapologetic when a member of our party asked about something with their food being wrong and essentially passed the blame to the kitchen stating “it’s not my fault.” We were polite and were met with dismissal and no one who would take accountability. When asked to talk to the manager, again there was no apology for the long wait times, missing order items with no updates, or poor service overall. Other than shopping in the store, I haven’t eaten at a Cracker Barrel in years and can. Honestly say I won’t return. An apology goes a long way in customer service.

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CHARLES WILLIAMS

★ 5

The 2 servicers were amazing!!!@

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Chuck M

★ 2

This place used to be a "goto" place. Very few staff. Hostess could have cared less if we were there. Waited 5 minutes for a wait person. She was good...waited 10 minutes for food. It was OK. How is it that their sausage gravy and wallpaper paste have similar taste? We're done with this location.

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Chyna Bel

★ 4

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Hunter Chapin

★ 2

The food was absolutely stellar; even better than I remember from my childhood. So as long as you don't mind a 30-minute wait for a party of 6 during hours that aren't very busy to be seated only to be followed up with nearly 40 more minutes of sitting at your table without a waiter or waitress coming by, having to get up and inform the hostess that you have yet to be waited on, and then to wait another 45 minutes for your food to show up after your waiter finally takes your order. Then to have them missing your child's food and one of your sides and only come back to check on you once for any refills or other things. But other than that, the food was fantastic and I'd definitely go back again if I wanted to spend 2 1/2 hours on a single meal.

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dianne budd

★ 5

Just love the store and restaurant…
My parents are gone now but took us all the time. Now we go and always remember them because everything is just as it always has been. Love the food.

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Dan Williams

★ 2

The police looks old and rundown, and the floor was dirty. I tried other food than what I normally order. It was quite disappointed.

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Michael Kryszak

★ 5

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Jelly Jelly1

★ 5

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Rodney Marshall

★ 3

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Mark Caldwell

★ 4

Nice

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Kayla S

★ 5

Tanesha did such a great job as our server earlier today!! She was being double, even triple sat at some times in different waves. She would be so quick to clear and flip her tables while constantly being on top of refilling our drinks. Tanesha was very patient with our menu questions and overall had such a great attitude. The food was great but Tanesha made us leave with such grateful smile.

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Jennifer Michels

★ 1

The service here was awful! We came in with a party of 7 and were told it would take 30-40 minutes to be seated. After waiting for 70 minutes because they refused to put 2 tables together we waited another 15 minutes to get our drinks and are still waiting for our food. Now we are starving and will never be visiting this Cracker Barrel again. We normally love Cracker Barrel so it’s really disappointing

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Steve Jesseman

★ 5

Waitress was amazing. Food was delicious.
Remnants of the woke failure.
Uncle herschel's is back!

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Dominic Worm

★ 5

Haven’t been to Cracker Barrel in years….. the food was so good! And a huge shout-out to the hostess Nicole! She made our night with her kindness and amazing service!

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Jason

★ 1

I truly hate change when stuff isn't broken....

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Oscar Zepeda

★ 5

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Judy Wuestenhagen

★ 1

Why did you get rid of the Steak Egg Cheese Hashbrown Casserole??? Bad business decision. Why not just get rid of the Hashbrown casserole while you are at it??!!

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Krista Fluur

★ 1

Y'all suck for changing the country store, antique vibe of your restaurants. Good luck watching your company fail in a couple of years!

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Dale Thomas

★ 2

Waiting almost a 1/2 hour for our food and then when it comes out, the butter does not even melt on my pancakes eggs, ham grits, hash brown casserole all cold. Even your biscuits, which used to be nice and big and fluffy. For now, almost hard and cold.

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jenni brooks

★ 1

As a server I am appalled. There was 2 servers 1 cook- no busser. There were 10 tables not cleared off while the manager Dewan stood there with his face in whatever is on that tablet they carry around. The host- don’t get me started.. didn’t speak a word and sat people at dirty tables. Finally the manager came out and bussed a few tables taking tips off and keeping them as we asked the server if she recieved them she said no. Skye was our server and she was SO AMAZING- did the work of both of the girls and made sure on that end we had a great experience away from the horror going on around us. Food was very good for only having one cook

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Jen Woods

★ 5

The food took a bit and still waiting on the cornbread but all in all it was wonderful

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Ewa Jaszczyk-Hapeta

★ 5

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allyson

★ 5

just wanted to shout out our waitress jean this morning! she was definitely busy but was super sweet and checked on us/brought us drink refills multiple times. the food was good and there was a lot of it.

neither my girlfriend or i had been to a cracker barrel in years and we had a great time browsing the store while we waited. we had a great experience!

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Edward Hill

★ 2

The service and the food was okay but I highly recommend you check out the gift shop has a lot of cool souvenirs, and the setup is very nice. Whoever runs that is doing an excellent job and should be showing some type of appreciation. I had a chance to talk what I think was a manager of the gift shop I seen her name was Lisa very very nice. If the gift shop wasn't the first thing you've seen I don't t⁴hink I would have stayed because it's very nice environment when you see a gift shop and then sit down and eat you have a very nice setup but the gift shop is a little bit more worth seeing a lot of cool stuff.

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Yeahok Verymuchok

★ 1

Service was horrible, food wasn't great we drove almost 2 hours because of a commercial its definitely not like the commercial. I Do not recommend this place!!! Save your money

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Andrew Zhuckkahosee

★ 1

This is my first time ever to be at Cracker Barrel. We waited for 20 minutes to be seen by our waitress. Waitress was snobby and we didnt get our order right nor got refills of beverages!!

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Robert

★ 1

Leaving this 1 star because of this companies woke politics. I will never visit a Cracker Barrel ever again

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Mary Beth Krause

★ 5

Always delicious!😋

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Doug Vinci

★ 1

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Cary Kaczik

★ 4

I heard on the news that they were fixing something that wasn't broke. Why? My wives & i have been going to the one in Germantown for over 22 years twice a year from her Dr. Appointment.
If we go in there & it's changed we will both leave.

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Angie Barker

★ 2

Cracker Barrel is always a favorite but this visit was disappointing 😕
Our normal dumplings were served in an almost clear liquid instead of the white gravy.
Also we were told food would be delayed due to a large amount of orders yet the dining room was almost empty.
Will be awhile before we'll be back.

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DD Duncan

★ 4

Great service! Hostess, kind & courteous.,
Food was delicious & Environment; cozy & comfortable. Good food & great store.

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Ken Noakes

★ 5

It's one of my favorite restaurants to eat at. The food is always delicious and the service is impeccable 👌

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Jeff Ellis

★ 1

I don't like places that try to be political. And their rebrand sucks. Slow service.

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Joe Price

★ 4

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Ernie Goodman

★ 5

Service and food was great! Skye was pleasant and always with a smile.

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Tesa

★ 3

Waitress and waiter did not care that we had an issue and were NOT happy AT ALL. Just shrugged it off like we didn't matter. Very disappointing 😞

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Rick Knight

★ 5

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farrah brady

★ 5

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Anthony Brazas

★ 5

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Tania Kinsland

★ 2

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Kimberly Pruitt

★ 5

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Dallas Janssen

★ 5

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Danielle Melendez

★ 4

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Owen Gaffney

★ 5

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SANDRA HENKE

★ 1

Service forgot about items we ordered. Sausage dry. Not happy going there.

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Allen Freund

★ 5

Food was delicious and served nice and hot. Waitress was not very efficient never came back to see if I wanted more coffee

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Barbara Jackson

★ 5

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Robert Bahr

★ 4

Food was good and plenty. Too crowded with merch in entering (trying to market anything for revenue) ,thats cracker barrel .

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Naomi Konieczny

★ 2

Ordered chicken asked for all white and server said it was no problem. Food came out and I got a mixture. Said I ordered all white she took it back and came right back and said manager said we can't do that. My husband and my hash browns casserole was so dry and seemed like it was just hash browns. Server never came back nor did the manger.

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Todd Ross

★ 2

I travel across the country extensively and eating at known establishments gives me some sense of normality. However over the past few years, Cracker-barrel has been one of my least patron places.
The food quality has fallen shot of what it once was. It all seem pre-prepared. The only thing that seem fresh is the fried eggs and most of the time they are cold. Like they were the first things cooked.
I know they had a change of high management a few years ago. My Family wanted to go here.
The pancakes were decent everything else was just above room temperature.
This has been my experience no matter what State or City I am in. So the problem is not with the individual restaurants. It’s a company problem.
The waitress was nice and did a good job. None of this was her fault. The staff was nice.

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Ruby Frank

★ 3

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SandyWytch

★ 5

Great food, super service.

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Cshaw

★ 4

Food is pretty good, staff was great. Chicken Salad was really good. Will come back.The only thing is the corn muffins were pretty terrible, and the bathrooms were not clean.

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Cathy Riley

★ 1

Never again that food was nasty that it that's all

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Kendra Gill

★ 5

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Tammy Rochester

★ 1

Not too happy right now. I went in to pickup an order I placed. As I approached the area where the orders were to see if mine was among them, a server woman started yelling excuse me over and over and almost walking over me. Instead of telling me I couldn't be over there or too close to the order shelf she proceeded to humiliate me in front of the busy shop filled with people. When I got home with the order one entree was cold, almost frozen. My chicken fried chicken and potatoes was missing the gravy I paid for. I would consider coming back if it wasn't for the rude server. I will travel to the kenosha location instead of being treated like I'm pond scum at this location.

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Daniel Arndt

★ 5

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David Hill

★ 4

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aronin sreven

★ 1

I placed my order a little after 11am for a 2pm pick up. Got to the restaurant about 130 and went inside for my order, told them i know im early ill just roam the store. First I was told they didn't have an order from me, then I was old they only had the chicken out of the 5 menu choices they had. I had wanted the beef. They got the manager out right away. I told him I drove almost 30 minutes for this and want a refund. He left, and another worker comes up and says we just got your order. Manager comes back with paperwork showing the full refund. Employees were great during this. None of us had to raise our voice. Im more upset that I wasted an hour of my time and don't know whats for dinner now.

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Tullie Hollis

★ 5

Good food
Lousy service

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augustus alexander

★ 5

Great

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Chuck Wilhelm

★ 5

Always a great selection of food on the menu. Food is always delicious and served by friendly and helpful wait staff.

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Pamela Molina

★ 5

Our waitress was amazing

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Jay - ar Macaso Jr.

★ 1

Bad service

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Mark S

★ 1

Ordered our food a half hour later she informed us that the chicken is no longer available and I said I’d have a burger. She says well that will take a long time we walked out still had to pay for our drinks never ever go to that location.

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Nathan Moore

★ 1

Stopped in for a quick breakfast. Waitress came pretty quick and took my order. I waited about 30 minutes for a couple pancakes.
Then I asked for more coffee, which never came. I didn’t get any silverware either.
After a while, I had to finally get up and go upfront to ask for my coffee and silverware.
My waitress never came back to my table.
I finally had to get up and go upfront and try to figure out if my check was gonna come.
Absolutely, horrible service.

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Bonnie Sparr

★ 5

Love the food and huge selection. Great and friendly service. Fast service. Always love the choices in the retail store. Great and unique selection at great prices.

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Reginald Adams

★ 4

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Holly Brown

★ 5

Went here while visiting on our gurls trip on 7/19/25, It was very friendly and the food was good. Our waitress was friendly and very kind and soft spoken. Another guest at a different table was being very mean and nasty to her and she remained kind and soft spoken never matched energy for energy. I was impressed. The place was very busy and she remained cool and calm. People should stay at home if they don’t know how to talk to people and treat people.

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sharon reynolds

★ 4

For early afternoon. Service was good

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sixshooter

★ 5

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Bruce Nichols

★ 5

Had the Campfire Chicken was very moist Corn was done well and great Potatoes ! The Wife had BBQ Chicken Breast's with Sides and was Delicious !

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Scott Jones

★ 4

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Heidi Matlock

★ 2

We recently went to Cracker Barrell on a Sunday, late morning. (it was our Anniversary, really looking forwatd to going, hadnt been for awhile) We were VERY VERY disappointed 😞 in our FOOD. The portion sizes, very small(ie... hashbrown casserole) just barely 1/3 of a cup, sausage patties maybe about 1 1/2in in diameter, 2 small pieces of French toast(which were not very hot, butter wasnt melting much) i asked for blueberry syrup, which was really good really blueberries in it, but it could have been warmed up!! Quality was also very poor.... hashbrowns we could tell were of the rehydrated kind and weren't completely done rehydrating.. And were luke warm at best. My husband had biscuits and gravy, 3 tiny flat (NOT FLUFFY AT ALL) 😑 biscuits just slightly bigger than the little sausage patties, worse he only got 2 patties, not even 3(one for each biscuit) and gravy was on the side and congealed top, already(luje warm) when it did finally make it to table(he had to ask them for it). So needless to say our Anniversary breakfast, i was so looking forward to, was NOT so good!! I will say the grits were good though and our server, Kevina, GREAT!! loved her happy, smiley, friendly face!! 😊

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Tray Kay

★ 4

the dumplings were perfect. the portion was nice had enough to take some home.

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Kalee Diamond

★ 5

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MJ J

★ 3

Food was okay. Some of my sides where cold but my fried chicken was good! Service was great our server was very nice!

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Monica Frie

★ 1

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Jim D

★ 4

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Michael Hoehnen

★ 5

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Lynnette Roper

★ 4

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Tiffany Wilbern

★ 5

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Samantha Grant

★ 5

Our server was excellent and our food the good we will be back

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Barb Boucher

★ 4

food was good. corn bread was not very corny and it was cold in the building

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Pattie Patterson

★ 5

We had a very nice personalble waitress

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David Yoder

★ 4

Sold out, again. Some of our favorites, which they always have on the menu but seemingly never in the store… fried okra and grilled catfish.

Thankfully our server deserved to own the store as she was so very polite, friendly, and strove to make our experience a special one… despite her being berated by a customer in front of her manager just moments before helping us. This young lady made our experience one in which I hope my children grow to become unlike the store/management/lack of food. Would eat there again if needed but mainly so we could visit and laugh with our server. The world definitely needs more like her!

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John Detwiler

★ 5

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Mike Strangfeld

★ 3

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Nick Gearhard

★ 4

My wife and I dined at Cracker Barrel last night. I had the Southern fried chicken and she had the grilled chicken tenders. Both meals were delicious. The server, Kumani P, was very friendly and the service was timely. We had a very good experience and will be back again.

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Mike McWhinney

★ 5

Great home cooked food

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noelsgdaddyr

★ 4

I think our waitress was preoccupied with other things. She was young, and it seemed like her attention span was that of a fly. If you don't want to be at work, stay home.

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Maurice Washington

★ 1

Service was very slow, meal was like warm, manager seems standoffish, doesn't try to please the customer but more or less in defense mode to not get a complaint, NEVER EVER TRY THIS PLACE

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Sandie Umland

★ 5

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beermantw0

★ 4

Good selection of American style comfort foods, clean and friendly with great service and ok prices.

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Troy

★ 4

Cracker barrel for Sunday brunch

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BRIAN TATUM

★ 4

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T Faught

★ 4

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James Pitts

★ 5

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Reyna Marshman

★ 4

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Susan Johnson-Boyce

★ 4

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Debbie Bishop

★ 5

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Joseph Tjader

★ 1

Waited 52 minutes for a 15 minute quoted wait. Host said it's not her fault- it is. That is YOUR job. Manager said he couldn't do anything about only having 3 servers. Said he could t serve because he was managing. What a joke. There wasn't a person that got a table in the near hour I was there either. I didn't stay until the end, I left. And this was at 3:30pm by the way.

If you are a DoorDasher avoid CB at all costs. They never have the food order ready and if you ask them about it they tell you to pound sand.

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Anita Ivory

★ 2

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Jillandra Ivory

★ 5

Pleasant experience food good 😊

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Helen Hamilton

★ 5

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Tiana Knox

★ 5

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Melissa Dicken

★ 5

Favorite place to be enjoying the atmosphere and food with you loved ones ❤️ 💕

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Patrena Williams

★ 5

Hey everyone Guess where u should been on Tuesday or every Tuesday fried pork chops at Crackel Barrel it was nice food was so Delicious im so glad they brought them back it was so chill not to crowded Customer service was A1 that's what I like just remember every Tuesday the price went up over the years but we'll worth it so come out on Tuesday for some Great food and some Delicious pork chops and side's.

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Scott Smith Jr

★ 5

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William Allen

★ 1

Cracker Barrel completely gone to pot; a shame. Pinto beans, carrots, other sides straight out of the can, not hot. Country fried steak was ground no-name “meat”. At 5:00pm, they had NO clean knives for service, a really bad sign of their cleanliness. Most employees lackadaisical, just passing time. I won’t be back.

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Christi Branson

★ 5

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Kathie Halvorsen

★ 5

Great place, their salads r good & their chicken with dumplings & their sauce mixed 2gether.

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anthony martello

★ 5

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Matthew Feldmann

★ 4

Food was hot, fresh, and delicious. Service was good but I did have to ask for part of my meal that was forgotten and drink refills were slow. But it was very clean and everyone was friendly and kind. Very typical cracker barrel experience.

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Kay Marie

★ 5

Great food, also have a early bird dinner, smaller serving and price. Always friendly servers. And their gift shop is the best!! Highly recommend Cracker Barrel!!

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Beach Dreamer

★ 3

The restaurant and bathroom could be cleaner. Ok service, slow and not very attentive. Ok food, like cafeteria quality and flavor. Love the store, amazing variety and good items.

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C. Miller

★ 1

Took too long to get our drink orders , took an hour to get our food orders then they reached over to hand our food to us. Told they are under staffed which the place didn't look busy at all. Had to ask for several items several times. Not coming back here.

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Stephanie Schumacher

★ 1

My mother and I took a trip down to the Cracker Barrel near Milwaukee. We sat inside after the waitress took our order (2 people) for an hour waiting for our food. When we asked if everything was okay with our order the waitress didn’t have any answers. Terrible service. Will not return.

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Ron Ron

★ 5

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Ruben Apgar

★ 4

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Carole Valentine

★ 5

Very busy but we were sitted right away. Service was great. Loved our waitress. Great food.

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Margaret Foster

★ 5

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FeFe T

★ 5

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Shawn LaPrest

★ 5

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Angela Gawel

★ 5

Fun store. The food was excellent, and the pricing was surprisingly reasonable. Looking forward to going back.

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Jane Wilke

★ 5

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Cricri Mister

★ 1

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Brian Schwarz

★ 1

Service was slow, several meals not available some sides not available and some food came cold.

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Mike Nichols

★ 4

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Kris Johnston

★ 2

The waitress was pretty good. We all placed our orders. She then came back out to tell us there were no more burgers and both my kids had to change their orders. Eventually she brought out the two orders that were not changed, while my kids had to wait for theirs. I had ordered the beef campfire meal and I received the chicken. I stopped the waitress to let her know. When she came back out I was told there was no more beef and it would take too long to cook more and that's why I got the chicken. I was very disappointed that neither she nor the cook seemed to care about the fact they were running out of food! I'd say that is also a poor management problem as well.

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Nancy Kaulbach

★ 3

The server was very nice and gave us very good service. We ordered the home fried chicken salad which left much to de desired. There were chunks of ice berg lettuce, some of which was not very fresh. We got 4 slices of cucumbers and 4 grape tomatoes, and shredded cheddar cheese. There were no croutons or the hard boiled egg that was shown in the picture on the menu. The chicken, what there was of it, was good.

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Avery Seals

★ 4

We placed our name on the waitllist through my Crackle Barrel app. We arrived we were seated in less than five minutes. Our waitress came to the table within a reasonable time she greeted us with politeness and kind smile she took our order and checked on us while we waited for our food when our food arrived the order was correct I had breakfast and my husband had lunch my eggs were a little cold but overall my meal was good my husband's food was good as well our waitress was tentative through out the whole visit we will return there again

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Amy Ostrowski

★ 2

We generally have a good experience, but today was disappointing. We picked this place for breakfast on a road trip because we usually get fast service - not the case today! From start-to-finish as a table of 2, we were there an hour and a half! We had to ask for coffee refills, a spoon, he forgot the honey we had to ask for. Adjacent tables were getting their meals before us for having sat down after we did. Only when we asked where our food was was it magically “right up”. The homestyle chicken was much smaller with far less breading and overdone! Pretty sure our food was under the hot lamp for a while, it just wasn’t that fresh kind of warm.

Maybe this is just a one-off, but it wasn’t a good experience today.

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chessie & up

★ 5

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Scott Doro

★ 5

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Tanya Bryan

★ 5

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Dianne Corprue

★ 1

The waitress provided a very friendly, efficient and awesome service

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Taneisha Abner

★ 2

service was good. the dishes plates, glasses and silverware was filthy. the table and chairs was dirty had to ask for it to be wiped down and ask for plastic ware. just didn’t appreciate the dine in experience at all

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Joanne Agnello

★ 4

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Angela Reasby

★ 5

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Dee Dee

★ 2

Came and the employees in the kitchen greeted me well and everything but the front of the house where the gifts and stuff get sold she saw me no greeting or nothing and walked away.

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Eriks Ciekurzis

★ 5

Had an enjoyable breakfast and signed up for the app, which allowed me some free take home shareables.

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Linda Anderson

★ 5

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Frank Showers

★ 4

Nice selection of food. Service was good. Had breakfast and the turn around was very good.

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Jo Ann Frodermann

★ 5

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J.

★ 5

Lovely food. NY steak, scramble, hash brown, muffins, butter and coffee.

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R Johnson

★ 4

Take the family

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Donnell Brice

★ 4

The service was pretty good. The food was okay as well. The only thing was the first batch of corn muffins came out too brown and overcooked. The waitress promised us a fresh batch but we never got them. We waited for a while before eating our food but couldn’t wait any longer.

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Alicia Jefferson

★ 2

They was out of almost everything and the waiter informed us as we ordered instead of leading with the information.

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Andrea Soto

★ 5

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brittany Perkins

★ 1

My partner and I don't normally go out to eat. We started to go here as a once a month thing. This was our second time coming and not a great experience. Our waitress took our order which was normal. After we got our drinks she never came back. We watched her to go many tables and watched 5 family's get their food before us. Our order was two build your own meals, we only got eggs, baccon and hasbrowns nothing crazy. It was an hour later and still no food. Finally we just get up to leave and she tells the casher our food just came out. After I explained what our order was we went back to ask her why it took so long, our waitress told her she had too many tables and gave us our food to go. This was beyond a scraping the barrel answer our food was cold so it's been sitting there that whole time. She could have asked anyone else to give us our food or even not take a table right away. This has definitely made an already hard thing for us to do into an experience I walked out paying almost $40 for and not really wanting to go back.

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Michael Waite

★ 4

We always enjoy this particular location and have never had a bad experience with food or service. Love all the Southern sides, country fried everythang and the overpriced but nostalgic gift shop.

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Chris Baur

★ 4

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Kelly Mckelvie

★ 1

The place needs a definite remodel. Went there with my husband and son. They didn't mind it. I didn't like it. And way to noisy. And to long of a wait. Won't see me nor my family again. Went there a few years ago

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Dalton Booker

★ 5

This place does comfort food well. The food is always good!

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Cody Mott

★ 2

Food is great. But this is the worst cracker barrel we have ever been to. Been there multiple times and every time its been a really long wait to be served and to get our food (last time we waited 2.5 hours). I think we've given up on this one

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