Crystal Falls

New London, 1500 Handschke Dr, New London, WI 54961, United States | ★ 4.4 (221 Review)

📞 +1 920-982-0627

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Category

Event venue Bar Caterer Restaurant Wedding venue

Description

Banquet Hall/Catering/Chicken Drive-Thru

Whether you're planning an elaborate wedding reception, a company event, an intimate get-together, or something in between, Crystal Falls is here to serve you. With three different sized banquet halls, we have a space to meet your needs, and can accommodate up to 600 people for dinner service.
Catering services are also available with menu options ranging from picnic fare to full china service dinners and everything in between!

Our Chicken Drive-Thru is open Tuesday-Sunday 3:00pm-8:00pm.
Our Hall and Catering Services are available 7 days a week.

Photos

 Crystal Falls
 Crystal Falls
 Crystal Falls
 Crystal Falls

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Reviews

Richard Harper

★ 5

Went for a wedding food was very good hot and came out quickly

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Ilona Grawvunder

★ 5

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Dennis Federwitz

★ 4

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Jo Rodgers

★ 5

Lovely ballroom. Attentive staff.

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Susan Palmer

★ 3

The irish dance is always wonderful. It definitely keeps you on the floor. We were impressed thatvwe could order dinner at the bar and go right to the dance
The food was good and as it was an Irish dance, I decided to order wings and fries and nibble all night . After the 2nd dance, I came back to the table and my food was gone. I wasn't really finished and my fork had meat on it . I think they should at least wait till someone is there to ask if you are done. Sorry for the long review but I'm hungry.

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Deatra Isham

★ 1

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Mary Quite Contrary

★ 5

Fantastic venue and food. Hosted a small get together. Ceviche was so fresh and charcuterie board had huge assortment. Chicken at dinner was crispy and moist. Sydney and staff are so friendly and accommodating. The only thing I’d have changed was to have bigger hors d'oeuvres plates. Highly recommend for your next event.

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Robert McGuire

★ 5

Drive thru burgers were awesome frys also need to light it up somehow looks closed but food was great friendly. People also

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Arrow

★ 1

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Justin Henry

★ 5

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DL Hill

★ 3

Oh those three little stars make me sad, I really wanted to love this place, lord knows we could use some variety in New London. Unfortunately I can't say much good about it. We ordered a 12 piece chicken bucket - Assuming 12 pieces is a chicken and a half. Meaning three of each piece. Nope. Two breasts and didn't bother counting after that. The dark meat pieces were dry and overcooked, which is hard to do when broasting. We spent $40 with chicken and sides... The best things I can say are - Pear Lemonade!! Oh delish for sure and the young man who waited on us was very personable. The lemonade I'd go back for - the chicken not so much.

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Wendy K

★ 5

What an amazing venue; a true treasure in our town! We had our wedding here and I cannot express how wonderful it was. I would rent this hall for events over and over again! The staff was amazing, the hall was absolutely beautiful and they made our wedding day one we will never forget.

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Susan Schmidt

★ 4

Food was good. Service not so great

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beth morack

★ 5

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Heather Samp

★ 5

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Chad Guthu

★ 4

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Rebecca Manske

★ 5

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Eric Thornburgh

★ 4

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troy bellile

★ 5

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Terry O'Dell

★ 4

Very nice event venue with bar and large open space. Clean and in a decent location for local gatherings.

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Jeff Krueger

★ 4

Good food, great service.

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Jen De Bruin Grissman

★ 5

Great wedding venue. Food was wonderful

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Angela Radloff

★ 5

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Sharon Korpal

★ 5

I was there for a Godess Gala. The chicken was fantastic! Nice and moist!

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Dave Weber

★ 5

My friends had the ceremony and reception here and the staff was great. The food was also great. Transition from ceremony to reception was fast and handled all by the staff.

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Lisa Ditter

★ 3

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Lyle Janke

★ 5

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Bill Kennedy

★ 5

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Mary Jolin

★ 4

Everyone said food was good.

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MBK ZILLA

★ 5

They smoke their wings and then fry them! I’m a tough critic and a chef myself. Let me be the first to tell you, the wings are the best! Nice flavored crispy crunch and smoky juicy meat. Definitely the best food place around! And very tucked away! Good job y’all if you dare make an all you can eat wings or food challenges I am so ready!

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Dory Much

★ 4

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Timothy Hurley

★ 4

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Nicki Lathrop

★ 5

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Tony Van Kampen

★ 5

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Myra Burke

★ 5

Good food!

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Hollie Levison

★ 5

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Laurie Cooper

★ 5

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Jules Lango

★ 4

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Jessica Frizzell

★ 5

Cute little spot right in the heart of the town of New London

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Theresa Hohner

★ 5

Food was delicious

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Brandon Hudziak

★ 5

The all you can eat broasted chicken is amazing here and service is very friendly. Definitely one of the nicer spots in New London to go and eat dinner.

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julie werth

★ 5

Went to church. Loved it!

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teek1225

★ 1

Some of the rudest venue staff I've ever had the displeasure of working around. From the kitchen to the bar, they've got some real gems working there. Staff aside, the AC couldn't keep up with the crowd, and it wasn't an overly big wedding. Decor also falls flat. It looks like they pulled the cubicles out of the office, hung a chandelier and called it good. There are many better event venues in the Valley.

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Sue Lauer

★ 5

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Bonnie S Rose

★ 5

BBQ pulled pork sandwich was delicious!!!

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Mathew Mulholland

★ 5

Everything you get here is amazing. The service is truly awesome. At one point the owner delivered our food with a uplifting message, because she remembered that my wife had a hard day. Absolutely worth every penny.

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Ron Rabuck

★ 4

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w3908

★ 5

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Alisha J

★ 5

We went for mother's day with the family and the food was very good lots of variety for everyone . Service was great and everything was served well for a decent price. We will be back!

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josh stilen

★ 3

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Theresa Krake

★ 2

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Patrick

★ 3

Our family went for Easter Brunch and by the time we went up to get our food, everything was dried out and picked over. They hardly brought fresh food out. The chicken was really good if you were fortunate to get a piece before it was gone.

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Jason Bailey

★ 5

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Lori Marohl

★ 4

Drinks were pricy, $6.50 for mix drinks and sodas were $2 for a glass. We were there for the Sunday brunch which was great. There was so many choices from fruit to veggies to eggs ( omelets made the way you wanted) to ham, chicken and everything in between.. Great job on getting everyone seated and making sure the food never got empty..

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Bob Layton

★ 5

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James Strauch

★ 5

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Donna Hanson

★ 5

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Susan Davis

★ 5

Supper was great.

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William Moericke

★ 5

Nice venue for a variety of gatherings.

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Alex Giacalone

★ 5

Food was great!!! Service was super friendly and portions are great for the costs. Sunday's special is amazing!!!

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Fire Apparatus & Equipment

★ 5

Good food and good service.

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Galina Ring

★ 4

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Theresa Kettlewell

★ 5

Omg I love their food and service

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Kraig Monty

★ 3

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Laura Nauber

★ 4

Friendly staff and great prices!!

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Devon Renner

★ 1

There were too many of the errors and issues with our time at Crystal Falls as a restaurant, the place was short-staffed with only one person being the bartender and server. We didn't get condiments until the server came around midway in our meal. We didn't get a refill on our drinks when our food was out and by the time I got a refill, I was already done eating my meal. We waited for nearly a good 20-30 minutes for the server to hand us the bill, only for it to overcharge us 20 dollars on items we did not order whatsoever. I do not recommend eating here for the purpose of dining in.

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travis kerns

★ 5

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Chad Nehring

★ 5

Crystal Falls handled a funeral luncheon for our family. Sydni was so gracious and made things so easy in a stressful time. Food was great, right on time and service was attentive and excellent. Please continue to support great local businesses like this one, they're doing it right!

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Laurel Wible

★ 5

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Elaine Karvonen

★ 5

Deliciously amazing food. I LOVED the smoked brisket and loaded baked potato!

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Sandi Ernst

★ 2

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Monica Drott

★ 5

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Paul G

★ 5

Very nice place for a wedding reception. Excellent food, especially the the tenderloin tips. Servers were great. Floor was tile, so you could make the dance floor as big as you wanted.

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Ryan Mackin

★ 5

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Andrea H

★ 4

Family friendly - they have dining in the backroom which can be hard to tell by first glance in the door. While we were there for tacos, their menu options are pretty extensive and sound delightful. Looking forward to coming back another night to give their premium menu items a go.

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Jenna Bushie

★ 4

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geri schmidt

★ 3

Usually food is good, but my chicken to go and my garlic puffs were burned. They took half off but we still had to discard it. Hesitant to try again

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Vicki Bartelt

★ 5

Great Food and service.

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Tina Sommer

★ 4

Great atmosphere, Thursday night bingo is a fun time, friendly staff

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Sue Everts

★ 4

My son's wedding!

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Amy Lewis

★ 5

Crystal Falls was hired for a family funeral. We had their broasted chicken and beef tips. Their food was good and the serving staff were efficient and friendly. They were on time and the tables were set a head of time. They put all the leftovers in take home containers for us. They clarified any questions they had from the original order and were able to add a home made dessert only 36 hours before the luncheon. We would not hesitate to hire them again.

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Pastor Tom

★ 3

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Mat M

★ 5

In a town without a lot of delivery options, this place help fill in the gap that is outside pizza and sandwiches.

Coming from Texas, the barbecue options have been disappointing. This place has amazing brisket. The food is cooked with care, the delivery is fast, and the prices are fair.

The menu covers a lot of territory, so I look forward to trying more.

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Jammie Lynch

★ 5

The Broasted chicken was golden and juicy, the beef tips were amazing and Shawn’s stuffing was the best I’ve ever had! The staff is very friendly and attentive! I Will definitely be going back.

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Alane Coleman

★ 5

Very nice friendly bartenders great food will be going back

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Jodi Shostak

★ 2

The ONLY GOOD experience was seeing Patti! Food was horrible and over cooked! I thought I would treat my dad on his 78th birthday. Will never go back for the food again! Over a hour wait for two burgers, and a hard old baked potato. And it was NOT busy at all. Been working in restaurants over 34 years and this by far was the worst ever .

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Waddle Carl

★ 5

Great atmoshere!! Gooood food and plentiful!! Amazing

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teresa spaeth

★ 5

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William Buss

★ 4

Food and Service was good.

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Mike Oestreicher

★ 5

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Todd Snitselaar

★ 2

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Thomas drews

★ 5

My first time here and won't be the last. Food was amazing. I had steak and shrimp and steak was cooked to perfection and salad bar had great options and clam chowder was good.

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Ryan Wiley

★ 5

Great food and staff. Thanks for a wonderful experience! Will be back soon!

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Joshua West

★ 5

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Sandy Krause

★ 5

Great buffet

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Brittany Schwersenska

★ 5

The food and staff are always excellent. My family enjoys going for the Easter Brunch.

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Marti Riemer

★ 5

Went to FFA toy show. Fabulous.

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Douglas Beyer

★ 5

Had a event there for the New London FFA tractor toy show and craft

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Sherry Mae Mullikin

★ 5

Wonderful place for any occasion.
We just had a Charity party there ♡♡

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Roidman

★ 2

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trista allard

★ 5

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April Kopitzke

★ 5

We met my sisters family out for dinner this weekend and chose Crystal Falls. We were seated right away after a drink at the bar. They had an all you can eat ribs and chicken special that came with an awesome tray of rib sauce. My sister and her boyfriend had no idea they served dinner regularly on Saturdays and referred to this place as a hidden gem in New London.

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Steven Jepson

★ 4

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jeffrey lentz

★ 5

Nice place great service

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Corey Hudson

★ 5

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Shannon Boushley

★ 1

Waited 45 minutes for a burger that didn't show up.. just left

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Lori Dean

★ 5

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Jennifer Munson

★ 5

Great service and great food!

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Wicked Wisdom66

★ 5

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Jon L

★ 5

Very nice waitress and very good food

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Skylar Leist

★ 4

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Sandy Rabuck

★ 5

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Tammi G

★ 5

Great fish fry at a good price with excellent service.

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James Ziegert Sr

★ 5

Went there for a wedding reception and the food and service was very good.

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Cindy Prinsen

★ 5

Great food and great bartenders, very welcoming place

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aiden paeth

★ 5

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Payton Stilen

★ 5

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Noah Co

★ 4

Very good place for the family!

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Chris Smith

★ 5

Great place for banquets, weddings or dinner on a night out.

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Amy Kettner

★ 5

They went above and beyond for my father's funeral dinner with this covid

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Geno

★ 5

Awesome place for drinks, The loaded Bloody Mary is off the chain!

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Chad Mares

★ 4

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Jeremy Zeinert

★ 5

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Nicole “Nikki” Schettl

★ 2

The food was okay, the staff was friendly, but there was not enough of them. I shouldn't have to wait 10 minutes for a drink. There also should have been more food provided to each table for a family style meal.

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Doreen Cupp

★ 5

Very friendly owners! Nice atmosphere and the food was delicious. 😋

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Sherry Dain

★ 5

We went to the bar here.

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courtney price

★ 4

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Peter Bebeau

★ 5

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Dan Neely

★ 5

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Murphy Family Farms

★ 5

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Michael Barbiaux

★ 4

Very good food and reasonably priced. Nice salad bar. Hard to know why they aren't more busy. Maybe they need to market it more aggressively.

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Donald Laughlin

★ 3

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Sue Wilhite

★ 4

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Lorraine Van Kampen

★ 5

Food was very good, service was good also.

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Sherry Mae Mullikin

★ 5

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Melissa Nelson

★ 5

Amazing food and servers/bartenders!

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Patti Roberts

★ 5

Awesome food, great atmosphere and friendly staff!

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Jay Hoffman

★ 4

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Adrienne Runge

★ 5

We come to Crystal Falls from time to time for the Friday night fish. It is a great selection of seafood prepared several ways, and the soup and salad bar are great!

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Sue Upward

★ 5

Fantastic food, Bloody Marys are great, and great staff

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Julia Martinson

★ 4

Good food and portions at a fair price

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Brian Tipton

★ 5

Good food, friendly service, nice facilities.

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Teresa Marx

★ 5

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Jim Sjoberg

★ 5

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Tera Greetan

★ 5

food was delicious! Best Thanksgiving meal in a long time Also excellent service thanks to our server Pattie Drozd Taylor had a great dinning experience !

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Joe Zander

★ 3

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Kellie Faskell

★ 4

Very nice place

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Rick Roesler

★ 5

Been to several weddings and Easter brunch. Always excellent service and food

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Donna Hoffman

★ 5

Love BINGO Night . Waiting to win tho .

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Barlow 73

★ 5

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Don Lynn

★ 4

BBQ Brisket Burger & Waffle fries: YUM!

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Blake Hackbarth

★ 4

Small portions of food. Otherwise the place is very nice. They have a cool rock waterfall in the entry.

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Gregory Gray

★ 5

Great ribs excellent customer service

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Tony Tomaro

★ 5

Loved it been there many times and as always service was on point and very friendly!!!!!$

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Septic boi

★ 5

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Brittany stilen

★ 5

Food was amazing

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Justin Cotter

★ 4

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Reggie Banks

★ 4

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Frank Arizola

★ 4

Friendly people and the food was good

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Elizabeth Vandekreeke

★ 5

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Tammy Heger

★ 5

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G. Ort

★ 5

Very great brunch and value

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ArchMageOfMetal

★ 5

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Pamela Dunkel

★ 4

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david lecapitaine

★ 5

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Adrian Gibbs

★ 5

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Matthew Mangin

★ 5

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Bob Jonson

★ 5

Went for a Anniversary party. Place was amazing. Atmosphere freat. Clean. Great catering. Can not say enough!!

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Jeremiah Johnson

★ 5

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Judith Barrington

★ 5

GREAT food and lots of fun.

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Ashley K

★ 1

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Jay Hoffman

★ 5

Great mothers day buffet. Made to order omelettes were super!

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Linda Heimbruch

★ 1

Went to Easter brunch 3/4 of tables were enpty yet we got seated way n back at 3 seperated tables there were 19 in our group. It was quite away from buffet their were elderly n disabled in r group we did have reservations not going there again !!!

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Pam Giesen

★ 4

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M B

★ 4

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Gino Canzoneri

★ 5

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Lester Raddatz

★ 4

Attended a benefit here. Bar tenders where on cue. The facility was big enough and had ample restrooms..

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Mark Metko

★ 5

Nice banquet facility, good chicken.

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Sam Sweedy

★ 3

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Aubree LeClair

★ 3

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Austin Lee

★ 5

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sharon reynolds

★ 4

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Linda Reyes

★ 4

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Chloe Moerschel

★ 5

Great food and excellent service! White Russians and Old Fashions are really good as well.

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Larry Hilt

★ 5

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Carol Dillinger

★ 4

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Ashley Bonikowske

★ 4

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Sherie Euhardy

★ 5

Great burgers with bingo Thursday nights.

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Carl Thompson

★ 5

All you can eat fish options. Cloth napkins. Great for weddings. Nice bar area. Excellent food. Great for groups. Kind of hard to find. Hotel near by.

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Karen Bramer

★ 4

Very nice place to have a reception.

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Alexandria Johnson (Ali from Iola)

★ 5

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Richard Townsend

★ 3

Food was OK, but not that great. It was a "brunch" situation--mass feeding.

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Dawn Reinert

★ 3

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Linda Alexander

★ 5

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Olivia Fiala

★ 5

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Andrea Krake

★ 5

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Dean Schiedermayer

★ 3

Food was good, not great, though.

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Shirley Niemczyk

★ 3

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Lynn Murphy

★ 3

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Trevor Berg

★ 4

Decent food for a banquet I was there for

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