★ 5

The Northern Alantic Cod sandwich is SO generous...it puts other "fast food-type fish sandwiches to absolute shame.
Delicious.

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★ 3

YN women cashier rude and disrespectful and got bad attitude and boy cashier nice and Respectful at tim 12:53pm

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★ 3

Crispy chicken sandwiches full of gristle, thin meat and not cooked. This is dangerous and Cooks need to be trained better. Also quality of meat sent to this location MUST be the same as others. Meat looked like paper and anyone could see it was NOT DONE. when these first started out, they were ok so there is no need to change now. Get it right it or take off me menu. Cook the food before someone gets really sick.

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★ 4

One of the best fast food restaurants.

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★ 5

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★ 4

Curdside is the way to go!

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★ 4

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★ 1

3 employees standing at the drive thru talking to eachother paying no attention.. my food was taken outside and brought back in to the drive thru because I was not given my drink.. no hello , no thankyou, nothing, very unprofessional.. start hiring adults .. I will no longer go there

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

I had a delicious Burger which my very particular son even liked. The cheese curds and fish are very good too.

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★ 4

Delicious food, rude manager

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★ 2

just not a great culvers experience. Place was dirty food wasn't up to standards and ketchup was out. when I told the workers up front( like 6 or 7 people) they just stared at me.

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★ 5

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★ 1

I was on a morning walk and decided to stop at this culver’s. I sat outside to wait because they had just opened when the owner came out and aggressively questioned me for simply sitting.
I had every intention of coming in and ordering once they opened but that encounter left a bad taste in my mouth and I was no longer interested in spending my money with them.
Maybe don’t have open outdoor seating if you’re going to be suspicious about people taking a seat. This location is far from the best so no need to act like it’s some exclusive establishment. Very disappointing.

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★ 5

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★ 5

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★ 1

Ordered 2 single burgers and 1 order of fries. One burger with everything and one with ketchup and pickle. Charged $18. Received 2 doubles - one with ketchup and one pickle, other was completely plain. We counted the fries at 12 total. What an unusual bad experience for Culvers.

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★ 4

A little pricey. The food is still good.

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★ 4

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★ 5

Only grabbed ice cream, two scoops of the 'flavor of the day'. Culver's is very pricey, but very good.

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★ 1

They made my husbands order wrong, twice… he asked for half and half vanilla and chocolate custard with marshmallow fluff and cookie dough… they don’t seem to comprehend a simple concrete order. The lady looked like she hated her job, don’t be a manager if you’re going to seem annoyed with customers when you or your team member messed up a simple order. 😒

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★ 5

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★ 2

the workers have no sense of urgency, waited several minutes to receive food in the drive though as we watched a worker pass our car many times with our food, this happened at 3:10 on a saturday and they were not busy at all.

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★ 1

Drive through order and the person but down 7 orders of fries and not sprite. My burgers were just smushed into one bag which caused them to leak all the liquid they had out of their wrapping. I noticed how these workers who brought food to people were slow and sluggish as if they didn’t want to be at work. I don’t understand why people like that even have a job and go to work. Very unprofessional to be acting that way in a place where you have to serve people.

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★ 5

The food is very tasty (especially for fast food) but that’s the problem. Everyone knows they have tasty food here so the line is always long. But somehow they manage to take your order and keep the line moving better than any other fast food restaurant around! If you’re looking for something different from what the clown or the self proclaimed king offers, try Culver’s.

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★ 5

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★ 5

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★ 1

Messed up my order have not went back don't intend to

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★ 5

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★ 4

I met my cousin out here for dinner late in the week. Used to live close to this one. Actually surprised I liked the Colby Jack Pub Burger. I like some of their other food but I haven't typically been a fan of their burgers oddly enough. Service was quick and friendly.

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★ 3

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★ 2

Good custard, terrible burgers (zero juice).

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★ 5

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★ 5

Always get solid food here. Favorites we ordered r chicken tenders, pork tenderloin, fries, onion rings, burger, and concretes.

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★ 5

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★ 5

Good food

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★ 1

This location has the most unprofessional, rude and non customer service workers. Twice in one week and, terrible service both times. First time the male employee got a attitude as soon as I started ordering at the drive thru. My child was able to notice the quick change in his tone before I could even say anything. I was rushed and, due to him not listening to my order it still was incorrect. There was only one car in front of me that received their order and pulled off. I was then told to pull up which is standard but, not the long wait time. I waited extremely to long for a kids meals and chicken strips I didn't ask for! I then revisited just for some ice cream. Now a lady is taking my order who told me pull around for my total which I hate. I then pull up and she takes my card but doesn't tell me a total. When I asked for my total that I never received she then asked me what did I order!? (It wasn't multiple cars waiting to forget) She then quickly remembered (no one else was waiting to order) and started to ring it up as if she never put the order in and close the window. I then decided enough is enough and blew for my card back. All she had left to say was WHAT YOU DON'T WANT IT! I have worked in customer service as well as fast foods for years and it is really disheartening to know how much people don't care about themselves, others, and the lack of workmanship. Don't come to work if you don't want to do your job for a fraction of your time. Management please screen for better candidates to represent your company.

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★ 3

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★ 2

Well Well Well

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★ 1

IT spit in my food and there was a sticky white liquid in my food

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★ 1

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★ 1

I waited 15 minutes in my car AFTER I placed my order in the drive-through line. What is the point? The guy offered me a cup of custard and I said I can’t win any longer! He said I should call the number on the receipt. I called them on my way home and was first hung up on. Called back and the manager said don’t direct my anger towards her when all I had said was I don’t appreciate waiting 15minutes and then being hung up on. She said all she could offer was an apology. Chicken tasted overcooked and they didn’t give me a tomato for the sandwich. This place is terrible.

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★ 5

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★ 5

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★ 4

Good

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★ 5

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★ 2

I have been ordering from this Culver’s for over 20 years. I cannot believe how difficult it has become and now forget having your order right. You need to eat there so they can fix your order. It may be time to switch to the Glendale Culver’s and see how they do.

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★ 1

DO NOT go to this Culver's go literally anywhere else, this places chicken tenders gave me food poisoning and then I had to call out of work. This place is terrible I hope no one ever goes here (for your own safety). I will never ever go to Culver's again after this terrible experience

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★ 5

That beef pot roast sandwich is AWESOME. DELICIOUS 🤤

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★ 1

Burger was cold. They didn’t even make it correct. Also All of the employees that was working was just sanding around talking to each other and also being on their food. I definitely wouldn’t recommend this Culvers to anyone. I suggest u go to a different Culvers location that knows how to take care of their guests and having food that Culvers is known for that that fresh and delicious

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★ 4

Service was fast and food was good.

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★ 2

Girl working the drive through seemed like she’d rather be somewhere else. Didn’t saw one word to me.

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★ 5

Never had a bad server. Great food.

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★ 3

No Customer service from the drive thru worker...not a word said just take my card an hand me a number smh come on Brown Deer I expect better!!!

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★ 4

Went thru the drive thru at 11am. The lady at the drive thru was very friendly! Burgers were great as always.

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★ 5

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★ 5

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★ 4

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★ 5

always good

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★ 5

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★ 5

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★ 5

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★ 2

11/9/24 terrible experience. 15 minute wait for food, several of the items were incorrect. Lousy service. Take pride in your establishment, owner.

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★ 3

On August 28, I was charged for two two-scoop sundaes and received two one-scoop sundaes (at the Brown Deer Culver's). When I left feedback the manager called me to make things right and took my contact info. to mail me Culver's vouchers. As of November 5, no vouchers.

Update 11/6/2024: The vouchers arrived today.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Yes! I got my Curdburger, vegetarian style. Loved it! Definitely worth the reminder I put on my calendar 6 weeks ago!!!

Updated - 10/22/24 with 2024 Curd Pics

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★ 5

Chicken nugget

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★ 5

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★ 2

Food was left out of the warmer on the counter and just walked away and started bagging orders for the drive thru. She repeatedly opened and closed the containers of our food and then again walked away to bag more orders. People who were in line behind us got THEIR order before us while we are watching it just sitting open on the counter. I'm sick and tired of getting crap service because we're the minority in the building

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★ 5

The butter burger deluxe basket with bacon is lit and the red raspberry frozen custard with cheesecake and strawberry chunks was worth it.

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★ 5

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★ 2

Imagine being a paying customer in the drive thru, expecting to receive a full soda… because that’s what I paid for. Instead I get ripped off because your employees are too lazy to give a damn to wait a second for the foam to settle and make sure you’re not ripping your customers off.

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★ 5

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★ 5

Good food. Clean eating area. Fast service.

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★ 4

Always good.

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★ 4

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★ 5

I love the Culver's restaurant it is a lovely place to go for lunch or a quick dinner they have a wonderful staff and their food is delicious their prices are reasonable and you cannot complain about the cleanliness of that story it is awesome

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★ 1

I ordered 4 items. The girl that took my order seemed like she was annoyed by me asking her how their fish sandwich was. Yes, I've had a fish sandwich before and I've had Culver's before but I've never had a Culver's fish sandwich. I also ordered a strawberry shake. It didn't take long to get my food which is probably the only good thing about my experience. The fish sandwich was put together very sloppy and did not taste good at all and the shake is flat out disgusting. The Root beer was good and the cheese curds were cheese curds. Overall this was a great meal after being on the road all day... Not really. The manager needs to step it up.

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★ 3

Literally just came from there. The food is good but whoever is making drinks today needs to put a hairnet on. I just found a piece of black hair in my smoothie and I was at the bottom/last of my drink. 😩 it was not mine for I have braids. Just be aware, that’s all.

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★ 5

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★ 4

Ordered a Cranberry bacon blue salad, enjoyed!

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★ 1

Had buy one get one free double burger and they were both terribly dry. Fries could've been more fresh and hot.

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★ 5

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★ 5

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★ 5

There was one person there that kept screwing up things our order was all messed up.

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★ 2

Ordered a single hamburger with raw onions. Got 1 tiny ring of a raw onion. Are onions that expensive? If I order with raw onion, I would like to be able to taste it. What a rip.

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★ 5

the quality standards at every Culver's is dependably high

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★ 5

Always liked this location
Staff is nice and seating areas clean. Depending on the time you get there it may be a slight wait time. But the food is worth it.

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★ 5

Very good!!! Got everything I asked for !!!

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★ 1

Out of the 15+ times I’ve been to this location. I have never received my burger topping correct. Today I ordered (and was on my receipt) for a burger with ketchup, mustard and pickles. What I received was lettuce, mayo, tomato. Not even close.

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★ 5

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★ 2

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★ 3

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★ 5

I LOVE Culver's ❤️❤️❤️
The staff at this Culver’s location clearly care about their customers. The service is always fast and thoughtful, and the employees seem very interested in providing a positive dining experience. It shows in the quality of the food as well, which is often hot and freshly prepared. It’s evident that there is a ton of attention to detail and customer satisfaction.

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★ 5

The ve the Hest salad I ve ever had😀😀

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★ 1

Terrible management!! They messed up my order and the manager started yelling saying Jbone we are going to have problems if you packed this. She tossed the curds on the counter and said “you are welcome”, like she did me a favor .

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★ 4

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★ 4

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★ 5

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★ 5

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★ 1

I am writing this review out of sheer frustration and disappointment with the Brown Deer Culver’s location. Over the past seven years in Wisconsin, I have been a loyal fan of Culver’s, enjoying their delicious food and excellent service at various locations. However, my experience at the Brown Deer Culver’s has been consistently horrible.
This is the third time I’ve visited this location, and once again, my order was completely messed up and missing items. It’s incredibly frustrating to leave a drive-thru only to find out that my meal is incomplete or wrong. It seems that every time I give this location another chance, they fail to meet even basic expectations.
The staff at this Culver’s location clearly don’t care about their customers. The service is always slow and inattentive, and the employees seem uninterested in providing a positive dining experience. It shows in the quality of the food as well, which is often cold and poorly prepared. It’s evident that there is a lack of attention to detail and customer satisfaction.
This is the only Culver’s location that I will never return to again. It’s a shame because I have always loved Culver’s, but the Brown Deer location has completely ruined my experience. If you’re looking for good food and service, I recommend avoiding this place at all costs. The employees are rude, and the food is far below the standard I’ve come to expect from Culver’s.
I hope that management takes these issues seriously and makes the necessary changes to improve the quality of service and food at this location. Until then, I’ll be taking my business elsewhere.

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★ 4

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★ 3

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★ 1

I like Culver in general but not this location. After repeating myself multiple times, the order was still messed up. They didn't include an item I said multiple times. When I went to ask where the item was, I was told I didn't pay for it. That is correct but the person taking the order didn't read the order back and neglected to add the item (onion rings). I elected not to get a receipt as I charged the order. Instead of giving me the item and making me happy, they ignored me. They lost a customer forever. Very RUDE Staff!!

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★ 4

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★ 5

One of my favorites, great location, and great service.

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★ 5

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★ 3

It was appropriate.

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★ 1

I watched the ice cream order being made and then set down on the counter to be ignored by the employees. After finally getting my order by asking the ladies for it, one employee literally said "he's acting stupid" to my back as I walked away.

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★ 3

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★ 5

Great food

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★ 1

Each time I have visited this establishment, my food has consistently arrived cold and not freshly prepared, and the wait time has been excessively long. As a result, I have decided to discontinue my patronage of this establishment. Had I not been pressed for time due to work commitments, I would have returned the unsatisfactory meal.

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★ 5

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★ 5

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★ 5

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★ 1

Today I visited this particular location and was greeted by an angry 😠 employee "Kathy" she was very rude and disparaging towards me as soon as I walked in. She was very unprofessional. I'm just a hungry customer and just wanted lunch. I don't ask for much no need to say hi or anything, but don't be mean towards your customers. I won't be back to this location.

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★ 3

I went inside to order. Four people were busy and another gent before me had not been served. I left without ordering

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★ 4

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★ 5

We did a pick up and my food was good but not the husband he ask for no lettuce tomato etc of course they put it 🤷‍♀️he shoulda of check the bag before we left .
Shakes were the bomb however

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★ 1

Slow. Waited 20 mins after ordering. No apologies for the long wait. A simple sorry or free scoop token would have been great. Simple stuff people just don't get. Unfortunate.

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★ 5

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★ 4

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★ 4

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★ 4

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★ 1

Smelled like old clothes and mop water. Kids of workers running around. Terrible would never go back.

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★ 5

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★ 2

Buger was cold. Cheese wasnt melted and cold also.

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★ 2

I only went through the drive-thru and that was enough for me. Unprofessional customer service with regards to the Culver’s standard. I’ve had better service at other Culver’s locations.

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★ 1

Waited 20 minutes for a chocolate cone. Everyone getting their ice cream ahead of me who ordered after. The place is dirty and the workers don’t care. Would not recommend.

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★ 5

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★ 5

Love this location, the people who work here are friendly. Food is always good. They have got my order wrong twice but they were always happy to switch it out.

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★ 4

Shakes great

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★ 4

It was respectable as far as cleanliness service and atmosphere.

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★ 5

My go to place for Ice cream 🍦

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★ 1

Employees seem to not care, been here twice and both times they got a small order wrong. They try to get customers out of the restaurant fast, seemingly all that matters here. Go to another location if you want Culver's.

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★ 5

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★ 5

I usually order online. This culvers is about 5 minutes from my home. When I pull up and click, "I'm here," an employee is walking my food out within a minute. It's very convenient when the drive-thru line is long.

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★ 5

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★ 1

Nothing like all the other Culver's I go to. The staff didn't care.

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★ 5

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★ 5

People there are so helpful and pleasant, and they remember your name.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

We go to Culver's often, and it is always a positive experience. Today was not positive. We waited for our food to arrive for over 20 min! I don't know if they were short in the kitchen, but there were at least 4 employees at the front waiting on something... My sandwich arrived soggy at the bottom. It looked as though the only people that were getting served at this location were those in drive-through.

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★ 5

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★ 5

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★ 5

Love the food; gets my vote for best burgers (and custard)

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★ 1

I ordered two Double Deluxe Burgers and requested that both burgers have only lettuce and tomatoes on them. While waiting in the drive thru, I received my order and checked it in front of the person who delivered it and saw that it had cheese on it. He indicated that I needed to go inside to explain that the order was wrong and have it redone. When I went in to explain, a young man told me that "there was a better way to make my request." When I asked him to share with me the better way to make my request, he stated,"You're old enough, you figure it out" and stormed to the kitchen area. I then decided that I didn't want the order remade, I just wanted my money back. I asked to know who the owner was with no reply from multiple staff at the front counter. Then I asked if there was a manager available, and to my surprise, there were two standing right in front of me during this entire ordeal. I shared what the young man said to me, and none of the 4-5 people standing there, including the managers. claimed to have heard it. Instead, they just said it was a miscommunication and gave me a reluctant "sorry". It was the worst customer service, and I felt very disrespected by the young man and entire staff standing there. The managers were useless and did nothing to address the young man's attitude. I will not be making any purchases at this location again.

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★ 5

Tatiana is very friendly and knowledgeable! Food is always excellent! Thank you and keep up!

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★ 1

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★ 3

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★ 4

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★ 5

I have a pretty good experience at Culver's nothing to complain about it's pretty consistent no matter which location you go to. They also have the same quality of food and service no matter what location you go to.

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★ 5

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★ 5

Culver's was excellent. The staff is friendly; the establishment is clean; the food is great and generous; and the manager is not afraid to get her hands dirty.
They are handicapped accessible, with parking right at the door, if needed.

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★ 5

One of the few fast food chains that still offer a good or at least decent customer service and also has good food!

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★ 4

I gave 3 on food. Not as good as it use to be. Chicken tenders, too salty.
Fries were too salty. Take it easy on salt. I can say no salt on fries but them tenders were extremely salty. Cathy the manager does an excellent job in giving great customer service.

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★ 1

Expired Chocolate Milk, curbside order very late. Food cold. Order not correct. Order $4 more expensive here than Glendale (same items) Something is wrong with this location, very poor customer experience compared to others.

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★ 4

Culver's is one of my favorite fast food places and I can say the food here is up to standard. Service can be inconsistent at times but is to be expected with what I assume are staffing issues.

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★ 5

I did the drive through the service, was great .

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★ 5

Dairy free option -- lemon ice topped with raspberries!! Yummy!

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★ 5

Great Kind Reguards 😁👍🍔🌍🛸

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★ 5

Muy byeno

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★ 4

Great sweet tea. Very nice people who work there.

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★ 1

Custard is no longer custard. Just regular ice cream, more like ice milk. Will not return.

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★ 5

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★ 5

Always friendly lunch service. Great food!

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★ 4

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★ 5

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★ 2

So so so slow

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★ 4

It was my first time in Wisconsin. I asked the cashier what she was having. She isn't eating here. My burger was good. A nice man delivered it. The cheese could've been melted a little bit more. I think I would skip the fries. And get the cheese curds. They were talking about them over the music.
The music was eclectic.
The restaurant was clean.

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★ 2

This was my shake all the way through. I was only given a straw and no spoon so I had to use what I had…a fork for a shake! The entire shake had big pieces of Oreos.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I tried the vegetarian burger and it was pretty good

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★ 5

Restaurante fast food com excelente comida.

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★ 5

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★ 3

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★ 5

Good food and ice cream

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★ 4

Good food, friendly but messed up order

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★ 4

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★ 5

Man McDonald's and burger King have no shot and me retuning to eat their.. Culver's all day babyyy love ❤️ 😋 💕

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★ 4

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★ 4

Food is good, the the portions are extremely skimpy.

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★ 3

Tables weren't cleaned, and the service was mediocre, but it was close to not good. No one smiled when waiting on you...and once our order & money was taken, the order was not completed by the cashier. Cahsoer said she would bring the order to us, but we waited over 30 mins, wondering why our order was raking so long. We only ordered a shake & 2 custards. Once I asked about the order, they started making it but didn't offer anything for their mistake or apologize. While making the order, they only discussed the mistake among other workers with attitude and eye-rolls.

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