★ 5

Food is always fresh.

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★ 1

Nora Clark,
After your review this chain asked you for more of a review. Lol.
Fix your problems Culver's.

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★ 1

Drive through was closed and it took forever to get the food

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★ 5

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★ 5

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★ 2

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★ 1

All I could hear was the kitchen talking loud about sports and fantasy teams. I ordered the. Cod dinner and an onion ring. Fish came so crispy it and inedible. I returned it trying to give them the whole tray so that all of my food was hot when they finished serving me new fish. Fish came out not really hot but not burnt. Frys and rings not hot anymore. They forgot my coleslaw. Bad experience. Waste of money. 2nd time of bad experience at this location. One piece burnt and the other not done enough.

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★ 5

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★ 5

Always enjoy stopping in at a Culver's service is quick and the people are helpful food is good and always have to have the custard 😁

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★ 1

I am absolutely FURIOUS with the service I got at Culver’s today. From the moment I walked in, the front counter felt like chaos. Nobody greeted me, nobody smiled, and the whole area looked like they’d rather be anywhere else. I had to stand there awkwardly while the employees finished their conversation before they even acknowledged me — and when they finally did, they looked annoyed that I was interrupting. That is not how you treat paying customers!

When I finally placed my order, the young women running the register were short with me and made ZERO effort to be polite. I asked a simple question about the menu and got an eye roll in response. The attitude was unbelievable. I could hear them laughing and gossiping behind the counter while my food sat there getting cold. I felt like I was inconveniencing them just by existing, and it made the whole experience miserable.

To top it off, the order came out wrong and no one apologized — they just shoved the bag at me and moved on to the next person. I expect better from a place that advertises itself as friendly and welcoming. This was hands down the worst service I’ve ever had at any fast-food restaurant, and I won’t be coming back unless they seriously train their staff in basic courtesy and professionalism.

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★ 5

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★ 4

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★ 5

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★ 5

Perfect as always

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★ 4

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★ 5

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★ 5

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★ 5

Very rare to have the Manager come around a few times to check on how everything was...which was fresh,hot and tasty.

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★ 3

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★ 5

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★ 5

Tasty

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★ 1

First off the cone was only a half scoop. Other culvers in the area give you more custard. My wife ordered a sundae I ordered a Cone. We were 5th in line that seemed like forever. We get to the window and the cone is all dripping and the sundae is like soup. I asked for a new cone which I got. But the sundae wasn't tried until we parked in the lot. By that time it was to late for a new one or refund. That being said if you making cones or sundaes dont make them and leave them sit to melt. Im sure this isn't your first Rodeo. Take a ride to a few other culvers in the area and see how to do it right.

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★ 5

Ordered online. Got curbside. Service was a little slow due to a party or something at the outside seating.

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★ 5

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★ 4

The families that were there during our visit tend to gather tables together even though there are two empty family booths. We waited for 10 minutes to sit in at a table for 2..then we left.

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★ 5

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★ 5

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★ 5

Naysa does an amazing job! She delivered my food quick and on time. I have no complaints. She had a positive attitude.

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★ 5

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★ 2

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★ 5

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★ 5

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★ 5

Only one time that I had bad food from them, the Smashburger was not smashed and it was not seasoned at all.. must have been a replacement cook

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★ 5

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★ 5

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★ 5

I like the service

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★ 5

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★ 5

My favorite burger and battered cod spot.

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★ 2

Ordered online using Curdside. My order was not accurate and it arrived eight minutes after the promised time.

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★ 5

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★ 5

Quick and friendly service

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★ 4

They did what they were suppose to do. Not the friendlest

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★ 5

Culver's on Ryan road is my go-to spot for a delicious, high-quality burger and frozen custard! The staff is always friendly and attentive, and the atmosphere is clean and welcoming. Whether I'm grabbing a quick lunch or meeting friends for dinner, Culver's never disappoints. Highly recommend!

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★ 5

Within the context of fast food, the Service was great, the fries were hot and crispy but needed seasoning, the roast beef sandwich isn’t recommended, the butter burger was good. When you order a burger, you have to tell them what you want to add for toppings, or else you’ll get a plain one.

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★ 5

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★ 1

Manager, Nick was incredibly rude. Multiple people who ordered after us received their orders (food and custard) and my husband inquired on the custard as we had already received our food 5+ minutes prior. Nick then said “well yea, it’s like really busy” in a snotty tone. Despite the fact that zero workers were actively getting custard and everyone had been helped and waiting for food at this time. (Also to note they had closed the drive thru). We only asked because the rest of our order was given to us and seemed to have been cleared from the system. This Culver’s has gone down hill the last 6 months.

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★ 2

Witnessed several orders get mixed up. Ordered pulled pork and a single cheese burger, got home and no burger! I live 9 miles from this spot, it was a stop on the way home. CHECK YOUR ORDER BEFORE LEAVING!!!!!!!!!

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★ 5

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★ 4

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★ 1

GO TO ANOTHER LOCATION! HORRIBLE CUSTOMER SERVICE. I went through the drive-through and ordered a cod sandwich basket with cheese curds Coke and four piece chicken tenders for my dogs. I get home open the bag ready to break apart the tenders to put in my dogs slow feeder bowls and I look in the bag and there’s no tenders so I go back to Culver’s to let them know. I don’t get any type of apology. They just walk off from the window right away, and everyone is staring at me like I did something wrong. They make the tenders and give it to me and I asked them if they could remake my food because now my cheese curds are cold and so is my sandwich They tell me that they can’t do that, but they can give me a coupon for free ice cream. How do I reheat a sandwich that has tartar sauce on it??? make it make sense. never coming back to this location ever again. Horrible customer service. They acted like I was looking for a free meal when I had to go out of my way to drive here twice just to have cold food. Not even the least apologetic they didn’t even say sorry ONCE. If I wanted bad customer service or issues with my order I would go to Popeyes!!!!

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★ 5

Very clean and welcoming. The owner chatted as I waited. Very nice gentleman.

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★ 4

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★ 5

Todo esta muy bien muy amables sobretodo

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★ 1

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★ 5

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★ 5

Very good fish fry

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★ 2

Restaurant had no power, so we went to a different Culver's

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★ 4

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★ 5

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★ 5

Drive thru burger was good, They fluffed turn off fry's

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★ 4

Walleye sandwich was great.

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★ 5

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★ 5

Always good

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★ 4

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★ 5

Stopped in for a Hit Fudge Sundae !

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★ 3

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★ 5

Culver's is always good go eat here when you can

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★ 4

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★ 4

It was quite and relaxing family feeling atmosphere.

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★ 1

rude young asian boy deserves to be fired, he was screaming about customers in his drive-thru arriving near closing time to his co workers whilst everyone could hear him, very unprofessional and mind you this was about 30 min before they close which is at 10, unacceptable behavior is this a popeyes or a culvers? tighten up and stop complaining like a girl you’re a grown man

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★ 5

The food is always delish! And service was surprisingly quick for a drive thru that was to the street and a little league team inside! Love this place

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★ 1

Came in tonight at 8 30, food was definitely not fresh or made to order! Super let down and disappointed in this culvers location! I would definitely recommend you avoid this location and go to a different one!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

How can you not love the butter burgers? They never disappoint.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

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★ 3

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★ 1

Just ordered a spicy chicken sandwich in the drive threw. Got back to my office and began to eat. I noticed the lettuce on the sandwich was brown and slimy... Speaking to the employees and the Manager, WOULD YOU EAT THAT? OLD BROWN SLIMY NASTY OLD LETTUCE PROBABLY FROM YESTERDAY? THEN WHY SERVE IT TO THE PUBLIC??!?!?!?! The bun was stale in some spots as well. What was it today, use up old expired food day to save a dollar and hope the customers don't notice?

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★ 5

Never disappointed.

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★ 1

This location closes at 10:00PM, I came at 9:50PM attempting to order food, a person working the drive-thru intercom refused to take my order stating the kitchen was closed he further stated they were extremely short staff which I don’t believe the workers name was Nick and he stated he was the manager… very disappointing.

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★ 4

Those ppl running out the orders to your car from the drive through are running fast and hard! And really nice, too. I get sometimes you can get your order done right away and have to pull to the parking lot but the location I was at (and go to often enough) they did this for every single car getting more than a drink or ice cream. You gotta get this together soon, winter is coming and you can't have them running out in that weather and ground conditions!!

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★ 5

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★ 1

HORRIBLE. The manager is extremely rude and inconsiderate. I came to this Culvers at 3:30pm, when it WAS NOT BUSY and ordered 4 pints of the flavor of the day. I was handed four pints of pre packaged custard from the freezer that were clearly in the freezer for a long time. I noticed when I was two minutes down the road so I turned around and asked for FRESH custard.. like everyone does when they come to Culvers. VANESA the GENERAL MANAGER was extremely rude, had an attitude immediately, and told me that because I did not ask for it fresh when I ordered she would not give me fresh custard. It’s honestly laughable because people go to Culvers for fresh custard.. especially the flavor of the day.. she smacked her lips and would not give me new pints even though I didn’t touch these ones. I’ve been a manager at Culvers for many years and have always accommodated a customer as much as possible. If you give someone the wrong meal you don’t make them pay for it again?? I asked for another manager but she told me the ONLY person above her would be the owner and offered me 10% off 4 new pints so I could go home with 8 and pay for all 8. Makes no sense, I don’t want 8 pints, I just wanted fresh custard like everyone else. Such a rude girl with zero communication skills or compassion.

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★ 5

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★ 3

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★ 5

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★ 5

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★ 4

Espresso Toffee Bar: Culver’s originated in Sauk City, WI back in 1984. When I was a doughy kid in the 90's it had expanded slightly and I have fond memories of visiting the location in nearby Wisconsin Dells while on vacation. Today, Culver’s can be found in 26 states serving up their famous Butterburgers and custard. For those unfamiliar with custard, it's similar to ice cream, except it includes eggs. The eggs give custard a smooth and extra creamy texture. Espresso Toffee Bar is currently one of Culver's rotating Flavor of the Day options. This custard has a rich espresso flavor swirled with old fashioned salted caramel, crunchy bits of Heath Bar, and gooey butter cake pieces. Beginning with the espresso base, it was perfect. Texturally it was smooth and creamy with the flavor not being too intense or bitter. My dish's mix-ins were not distributed very evenly, but when I got the rare bite containing all three (caramel, Heath Bar, and cake) it was superb. If you've never had a Heath Bar, they're crunchy toffee flavored candy bars. In this case, they go well with the espresso custard. I thought the cake pieces had a predominately vanilla flavor, with a hint of butter mostly masked by the espresso custard. Really my only complaint is it could have used more caramel, which was delicious but scant. Overall, this flavor is a must try for coffee/espresso lovers, but your typical frozen treat enthusiast will probably enjoy it too. Doughboy approved
Doughboy_Food_Reviews

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★ 5

Great service as always from Culver's. Tried the strawberry salad. I was it was around year round.

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★ 5

Just sometimes you can't even get in to eat, because of all the teams that go there, no room for normal people to eat.

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★ 5

Good service and hot food 😋

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★ 2

Horrible experience there tonight. Order was cold when I got home. I ordered onion rings and did not receive them. My plain fish sandwich once again had everything on it. It appears my order was done and no one noticed either. Looks like they need some help as well.

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★ 5

Use the drive-thru..
Good job!

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★ 5

Great burgers

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Great burger and onion rings.

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★ 5

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★ 5

Probably one of the best Culvers in the area. Food tastes really fresh and the people are kind and respectful. Thank you for what you do!

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★ 2

Usually very happy with this location, but today's experience was heartbreaking. "Bacon cheeseburger with mustard and pickle' then I noticed no bacon on the screen and reiterated the bacon. "Yeah with bacon" he said. Got home and found no bacon. What kind of world are we living in?!

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★ 3

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★ 3

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★ 5

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★ 5

We were so happy to have Culver's open up near us!

It's a great spott to grab a quick snack or a full meal. Seating is plentiful and the people are just the best! We always leave with a smile on our faces.

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★ 4

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★ 5

Welcome to Delishes. What else can I say.

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★ 5

Employees must keep their garbage containers away from anyone eating in the dining room!!! It smells know body wants to smell that 🤢

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★ 3

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★ 3

Fish sandwich is good but very SMALL

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★ 3

so I went there today through the drive-through to get a chicken, cashew salad, and there were some pieces of lettuce that were rotten. Not good. Then I ordered a pint of the flavor of the day expecting a fresh pint of creamy ice cream. Instead, I got ice cream that had ice crystals at the top of it. I called the manager, and the manager said that they would replace the chicken cashew salad, Great, but when I explained to her about the crystals on the ice cream, she said that they typically rotate the older ones first. So when I bought the flavor of the day, it was probably made a week ago. That’s unfortunate and they did not replaced that ice cream. I asked them if that was the standard and they said yes that is their standard. That is very unfortunate.

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★ 5

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★ 3

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★ 5

Food was great...

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★ 5

Always great food and service. I usually get the cod filet sandwich, which is amazing!

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★ 1

Terrible!! After we called from our cell phone The staff called us back on our sell from the restaurant making threatening comments and using foul language, laughing asking how the food was after they screwed up the order. The police ended up there. I called Corporate 3 times to get a phone call back. Still waiting 10 days later. Who knows what they put in our food!!!

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★ 4

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★ 4

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

La nieve es muy buena

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★ 5

Culver's has most definitely passed McDonald's in quality taste and service

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★ 5

Great salads!

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★ 1

They didn’t give me my root beer

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★ 4

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★ 4

Expensive

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★ 5

Culver's as usual. Great food... Great location..

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★ 5

Great place to catch a burger and fries or even a custard!

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★ 1

Rude. Never smile or greet with a hello. Just “order when you’re ready.” Always forgets things in my order it’s happened like 3 times. What happened to caring about customer service? So sad

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★ 5

For food fast, it really is terrific. The burgers and custard are awesome, but the fish fry is as good as any!

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★ 5

close and clean place, good meals.. 👌🏼

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★ 5

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★ 5

Who doesn't love a butter burger and custard

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★ 4

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★ 5

Had a big order, and we got everything promptly as well as everything we ordered, even our specific requests!

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★ 5

Ordered food online, was ready when I got there.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 2

Very greasy food health wise not good for you.

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★ 3

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★ 4

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★ 4

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★ 1

This location has very slow service, quality control issues with their food, poor order accuracy, they constantly close early (sometimes hours early), and always seem to have new employees. Do better.

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★ 5

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★ 4

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★ 5

Always fine fish fry!!!

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★ 5

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★ 5

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★ 4

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★ 4

Can be very crowded which is understandable with the very good food they serve.

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★ 5

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★ 1

Came back here for the holidays. Had a culvers craving..disaster. Burger patties were clearly made earlier today. Cold and dry. Didn't even have to wait for it. It was ready by the time I got to the window which is weird since it takes time to cook and there was only 1 car in front of me and that guy didn't want neither. If I wanted old dry burgers I would of went to Wendy's. Thanks for turning my 2 year craving into a 2 second disappointment.

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Sat in drive thru for what felt like forever after only ordering an ice cream and a burger, workers were all doing nothing and on their phones. Terrible

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★ 1

sat in drive through last week for 30 minutes while the employees were on their phones.

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★ 5

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★ 5

The food here was great.

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★ 5

Great Kind Reguards. Great Customer Service 🍔😁👍🇺🇸🌍🛸

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★ 5

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★ 1

Sat in drive thru for 15 min waiting for custard. They parked NO ONE. Employees wandering around.

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★ 2

I asked for a bacon cheeseburger deluxe and was given a double bacon cheeseburger deluxe. I didn't realize what the order taker did until the food was brought to the table. Be careful here, they push food on you that you didn't ask for.

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★ 3

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★ 5

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★ 5

Always tasty and always fresh.

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★ 5

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★ 5

Best “fast food” joint in the area! Food is always hot and fresh and the custard is DELICIOUS! Service is always cheerful and makes you feel welcome. I wish they would bring back coupons but the food is well worth the money anyway. Highly recommend!

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★ 5

The curd burger is the bomb!

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★ 3

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Overall this is the best fast food chain in WI.

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★ 5

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★ 4

Great employees every visit. But the wait if you don't order ahead is always 15 or more minutes. But the employees are always working hard!

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★ 4

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