★ 5

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★ 4

Great burgers and ice cream. Many value basket options for sandwiches and sides. Double check orders before leaving.

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★ 5

Loved the fried Cod dinner. Crispy batter, tender tasty fish. Fries okay. Loved the pumpkin spice and sea salt custard even more. Service friendly and respectful.

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★ 5

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★ 5

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★ 5

We have a large family and go to Culver's quite often. I think between all of us we have ordered probably everything off of the menu. We love everything! Never a complaint from the fam about what they have ordered. Especially when we go out for ice cream night once a month. They go crazy for their Sundays, splits, and all the other options they offer. Won't go anywhere else.

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★ 5

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★ 5

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★ 5

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★ 3

Lots of employees. But when I was waiting to ask for a bag, they are all talking and not paying attention to customers inside.

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★ 5

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★ 2

Service is slow. It was busy. My meal had to be gluten free (allergy). And it came out on a regular bun. Husband took it back in and the guy he talked to told the guy in the kitchen and said he has to pay attention to allergies.
Date 9/26/2025.
I have been here before and have had problems.

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★ 5

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★ 5

Atlantic cod was awesome!

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★ 4

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★ 3

We waited for 10 minutes for 3single cones. After watching 8 cars arive after us receive their food and drive off, I had to reorder and wait again.not the best today.

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★ 1

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★ 1

Bacon deluxe was cold, like it just came out of the fridge. They gave us another one and this one had onions on it. Not what we originally ordered so had to go back up again and tell them. Another person behind us complained their burger was also cold. The cheese wasn't even melted. And cashier never asked us if we wanted drinks with our meals either. Do better.

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★ 1

Feels like this location has been going downhill with its service. Have had several occurrences over the past few months of waiting over 30 minutes for food and consistently missing food from my order.

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★ 5

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★ 5

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★ 5

Culver's is the economic engine of the modern Wisconsin. So glad I got to be apart of it.

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★ 5

Great food

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★ 5

Very busy but still very good food and fast friendly service. Would visit this location again. 👍🏼👍🏼

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★ 5

Best food I've ever had.

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★ 3

I came in today and my food was delayed for about 30min. I went to talk to a co worker and they said it would take a while. I was pretty mad and upset because the workers weren’t so nice and would be super loud. Mangers weren’t doing their jobs!!! I was trying to be as patient as I could while waiting. The only reason why I rate this restaurant a 3 is because there was this kind worker, I think her name was Selena. She was very kind and helpful. She also complimented me. She talked with me while I waited and made my experience there so much better. This place doesn’t deserve this sweet little girl.

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★ 5

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★ 5

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★ 5

Aaron might be the goat. Never mind, Washington called.. he is. #bestinthebiz

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★ 5

It's all about the frozen custard for me. Good service. Needs more mustard when it's mustard only. Thanks

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★ 3

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★ 1

Extremely disappointed always got beef pot dinner due to dietary needs and you don't carry it any more, always thought you would maintain a menu which is consistent but not anymore, last time I will be visiting your resterant

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★ 5

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★ 5

There’s nothing quite like Culver’s from a Wisconsin location. I’ve had quite a few of them across the US, and the OGs are still the best. A simple scoop of chocolate custard is what I recommend to everybody.

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★ 5

Love love love the cheese curds and chicken strips 😍

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★ 4

Prices are getting too high to eat here anymore!

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★ 5

Daliah, Ashley, and Beverly did an excellent job providing me with the best costumer service and the best tasting curds

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★ 5

As always, Culver's is the best!

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★ 4

I ordered a side salad and had to wait 15 minutes to get it. I couldn't believe the wait.

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★ 5

Awesome food!!! The ice cream is huge and everything is cheap! Very recommended for a family night

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★ 5

I got excellent experience here at this location. The food was amazing fresh and hot tho I got it for to go. Highly recommend to try their signature butterburger . Good thing you can modify what you like on your burger. I will be back to try their ice cream, custard I heard it’s good

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★ 5

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★ 5

We have not ordered food there, but they do have sandwiches.

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★ 5

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★ 5

Always the best butter burgers and ice cream.

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★ 5

Culver's is always a treat and this location was well organized, professional, and clean. Ordered the mushroom and Swiss with a malt. Fast service even when busy.

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★ 5

True Wisconsin staple

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★ 5

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★ 5

mi hijo le.encantaron los camarones

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★ 5

Just like almost every other Culver's experience, this one was great! Food was hot and fresh, staff was friendly and helpful, and we got full tummies on our way to the next place!

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★ 5

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★ 2

they got my order wrong so I went inside. they actually have me take out the fries inside and they throw it out in the trash. Why waste food.

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★ 5

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★ 2

Waited 20 min. Forgot my ice cream initially. Ice cream was melted by time I got it. Food was good.

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★ 4

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★ 5

Decent Culvers. Quick off and on for I43.

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★ 5

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★ 5

Took a little bit for the food.
Still always good food.

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★ 5

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★ 4

Good and clean Culvers. We visit for ice cream as a family because it's close to our home. I once asked if they make pup cups for dogs and the girl was really snotty and exclaimed " not for free!" Like girl, chill I'm not looking for a handout I will pay for your cup or whipped cream. Jesus. We do love this location and will keep coming back it's just very hit or miss on customer service. I will tell you that I will never order "curdside" as they call it because I gave them the benefit of the doubt and tried to order 3 times over the past year and each time they forgot or didn't have a message that I arrived and ended up with cold food and melted ice cream.

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★ 1

workers were yelling things at me behind the counter and forgot some of my food.

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★ 5

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★ 1

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★ 1

Order at 8:09 and got my food and 1 concrete mixer at 8:36. I saw a bunch of people walk in after me and order after me and they received their ice cream/food before I did. Manager apologized for the delay because of a “rush” but our order wasn’t prioritized. I understand it gets busy but that doesn’t justify disorganization. Food was ice cold by the time I got it. $15 down the drain along with my time.

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★ 3

Rubbery, tasteless chicken sandwich.
First time I was at a Culvers that the Fish Fiket was two round balls.
Chocolate shakes, not as good as most fast foods.
Very disappointed. $32 spent....could have gone out for a decent meal elsewhere.

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★ 1

Absolutely terrible rude and argumentative individual taking the order

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★ 1

More workers than customers were at the location at the time we went and we still waited a half hour for ice cream we never received. When I asked for a refund because we had somewhere to be the manager Jessica got an attitude as soon as the cashier asked her to do that.
A week after my experience and submitting my complaint higher up, another employee started stalking me on social media.
I’ll continue to make my food and ice cream at home. This wasn’t worth it!

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★ 5

The food was hot and didn't have to wait!

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★ 2

They didn't put lettuce and tomato on the kids meals like we asked otherwise it would have been 5 stars

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★ 5

Great food good service

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★ 4

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★ 4

Who doesn't like a butter burger on and a while

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★ 4

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★ 5

Love the prompt service and everybody is always very friendly and the food is always very fresh

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★ 5

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★ 4

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★ 5

I have never had a meal inside. Food is always great. Drive thru or pick up is extremely fast considering the amount of business they do. Always a great quick meal, that is so much better than any other fast food burger place.

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★ 5

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★ 5

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★ 5

Typical Culvers fare. Outside flowers were beautiful and abundant making for a welcoming atmosphere.

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★ 5

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★ 5

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★ 5

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★ 5

I felt welcome to delicious!

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★ 5

Went through the drive thru and had a lovely experience! The young men delivering orders to the cars were energetic, kind, and so professional! Keep up the good work!

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★ 2

Took a long time and VERY expensive. Hamburger was burned. Cheese curd tasted like mozzarella sticks. And very greasy. Never going back

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★ 5

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★ 1

On Mother's Day we went to get a treat.My daughter, who is a mom & dealing with health issues, wanted to treat her son before he needed to go to work. Her order did not come, she asked for a refund, ran out of time to wait. The kid got Jessica to help. She was rude & rolled her eyes, my daughter said she had to go, just wanted a refund. Jessica then says "there are worse things, you could be stuck at work for 10 hrs". Daughter said she does that at her job, got her money & left. My other daughter was throwing her garbage away & heard a group of workers laughing about what happened & told them how unprofessional they were, they didn't realize we heard.I decide to have a chat with Jessica before I leave. I asked about her attitude & comment about being stuck at work for 10 hrs. She said she was putting it into perspective for her b'cuz my daughter was rude. I've worked in cust serv most of my life & this is not how things work, she says "so you get it". No, a cust pays for an order & your team messes it up, you apologize & make it right. They are choosing to work in this job & need to learn to treat cust's the way they would want to be treated themselves. This is the 2nd service issue I've had at this location, will not be back. I sure hope this is not the new standard for Culver's. The only reason for 1 star is I can't leave 0 stars & for those of us that did get our orders they were good. And I don't know why it matters how much we spent per person in the questionnaire for this post, I thought Culver's advertising says they treat everyone like family.

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★ 1

Wow! As someone who has worked in restaurants in the past and still works in customer service, today’s Culver’s experience was an example of how NOT to conduct yourself in customer service.

The manager Jessica that was there this afternoon, 5/11, was extremely rude and unprofessional. My sister didn’t get her order but other people after her got their order. She went back up to the counter to get a refund and the manager said “Well you could be at work for 10 hours” with a snarky tone instead of apologizing. I will not be back to this location again and it’ll be awhile before I return to any Culver’s. I am very disappointed as I have always enjoyed Culver’s in the past.

Before leaving my sister went to ask for the managers name (Jessica) and also asked for the store managers name but the counter staff said they couldn’t provide the store managers name. I was throwing something away (my sister had left the building at this point) when I overheard and turned to see the counter staff talking and laughing about her asking for the managers name. I told them that was very unprofessional of them to be doing and they turned to look at me in shock. Laughing because you have an unhappy customer? But let’s be serious, if they see how Jessica conducts herself with customers then of course they are going to act like that.

I will be telling everyone I know about how this Culver’s treats their customers.

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★ 5

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★ 5

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★ 5

It's Culver's. What else can you say. This place is awesome

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★ 5

Darlene is such a kind, sweet, cheerful young lady!

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★ 1

It was good.

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★ 5

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★ 1

The food was fine, but the service was not. The runner who brought out my meal threw the order ticket on the ground right after handing me the food. It felt careless and disrespectful. I hope management addresses this behavior.

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★ 4

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★ 5

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★ 1

UPDATE: I did as the "owner" requested and filled out a complaint on the link below. NO REPLY. Not sure what the point was of doing that?

This one pains me to write as I am a HUGE fan of Culver's food (hence the 3 star review). I have been going here since they opened and often have a poor experience. I've tried to get the employees to make it right but sadly, it is like pulling teeth. I frequently walk away feeling like I did something wrong. Anyway, I was starting to think it was just me when I discovered that some of my neighbors refuse to go there and will drive to the other side of town to have better service. I see that management/owners do respond to these reviews but I hope they do some more training with their employees to get these issues corrected. My advice? Work on getting the orders correct. Speed would be nice but since this location is neither speedy nor accurate, they should probably focus on the accuracy.

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★ 5

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★ 5

Looovvve their butter burgers with Swiss cheese, mushrooms & onions... Too Absolutely die for, & great prices for it too! 🤑

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★ 2

It was fine but since small concrete mixers are 5 bucks I wish they would fill them up all the way.

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★ 4

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★ 4

Pretty much the average Culver's, good food and atmosphere.

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★ 5

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★ 2

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★ 5

Very friendly and knowledgeable associates.

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★ 5

Best hamburger in town. Custard is unbeatable.

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★ 5

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★ 1

The cashier kept messing with me. Jack was NOT. A nice employee

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★ 5

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★ 1

I have no idea how this location is still open. We are disappointed by nearly every visit, and tonight was the worst experience by far. We ordered at the drive thru around 8:30 pm, and waited behind the car at the window roughly 20 minutes. At one point, there were six employees up by the window, and still nothing was happening. The car in front of us finally moved, and we were told that they were having an issue with their card reader. We sat for another 10 minutes, watching kids behind the window laughing and goofing around. Someone finally asked for our card, ran it, and then closed the window. A minute later, we were asked by someone else if we had cash. We told them we already paid, and they said it didn’t go through. We finally asked if we would be getting our food, if we should leave and if they were going to stop taking orders, because there was a long line behind us. They just said it would take a while for this to get sorted out. Mind you - bags of food were lined up, sitting behind the registers, getting cold. We left, with no food, and we will not be returning. No shortage of employees here… just a huge lack of competence and customer service.

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★ 5

Great service, food was great as per usual.

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★ 1

Ordered 2 walleye plates. Asked for an extra tartar sauce for both. Did not receive a single tartar sauce for either. But was charged for it.

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★ 1

Absolutely horrendous experience! I was handed a cone of the "flavor of the day," which was turtle, and it was a disaster! I watched them scoop vanilla custard onto a cone, dump some pecans on top, and pour caramel on top of that, as it's dripping everywhere. Then they handed it to me, through the drive-through window. It was the biggest mess I've seen of ice cream. I declined it and had the window slammed shut in my face after being told, "THIS IS THE BEST WE CAN DO!" I'm sure Culver's corporate office would be so happy to know this is how their franchise is being run!
Never again!

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★ 5

Just love their food. Always hot and fresh. Had the bacon deluxe. With curds. Didn't even need supper.

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★ 3

It's high priced for the food you receive. Long wait for them to give us our food as it sat on the counter getting cold until I asked for it.

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★ 5

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★ 5

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★ 1

Absurd wait times, dirty tables and floors, staff tripping over each other to provide the most inefficient and inept service possible. This particular Culver’s location just can’t get its act together.

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★ 4

No clean tables and not one table was wiped off during our visit..... so social distancing doesn't matter if the same tables are being used without being wiped down.

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★ 5

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★ 5

I love this place it was good so

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★ 5

Always fun to go to Culver’s with Kids!!!

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★ 5

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★ 5

Great 👍

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★ 1

I was gonna get a charge of $0.50 per burger for them to take off tomato. Because they were imported! And burger was too done also.

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★ 3

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★ 5

The cod sandwich is amazing. Great fish

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★ 4

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★ 5

Always good food, clean restaurant and friendly staff. Best fast food in Green Bay.

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★ 5

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★ 5

Great place!

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★ 1

Just went through the drive through. All kids working the window, they were eating and saw one lick his fingers and then he handed me my order. Gave me the wrong order. 😬

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★ 3

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★ 4

Had some problems ordering at the drive thru. 1st person didn't finish the order and left, second person got the order wrong. I know there were two different people because one was a boy and the 2nd was a girl. Third person, a boy, finally got the order right.

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★ 3

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★ 4

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★ 5

The best Wisconsin butter burger!

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★ 5

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★ 5

As always a great place. They missed a sundae on the order but immediately fixed it when pointed out. Possibly the best fast food around. It used to be a bit pricey but other fast food chains are now charging the same for waaaay less quality food.

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★ 5

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★ 4

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★ 5

Like senior discount

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★ 1

So, I admit that it is my fault because I return to this awful Culver's due to convenience. After so many bad experiences, you think I would learn my lesson and stay away. But nope. Last night, I went again at 7:30 pm. I order flavor of the day Devil's Food Cake in a dish. After a long wait, I get chocolate soup. No Devil's Food Cake. Counter guy says to me "what do you want?" I say Devil's Food Cake. He says " we ran out" so I received chocolate custard instead. Why don't you say we're out? Why do you bait and switch me with just chocolate custard. This place stinks like a skunk. Usuck.

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★ 1

Don’t waste your time here. I use to go here no matter what because the next nearest culvers was across town. They never get my order right and when you ask them to confirm it they give you attitude. My most recent experience I sat for 25 minutes in the drive through waiting for my kids meal. I called they said it would be out shortly and it took another 10 minutes. Nobody here seems to know what they are doing or really care. The food here is either cold or not correct. I ordered a curderburger with only lettuce and ketchup, and repeated it twice to make sure it only had that and the girl at the window gave me a snarky response of “yep heard that the first time.” When they gave me the food I checked before I left and it had everything on it. Clearly you didn’t.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Always fantastic…

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★ 1

Ridiculously priced

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★ 4

Das essen bei Culver’s war sehr lecker, allerdings muss man sich einige Sachen komplett zusammenstellen wie Burger. Dabei kosten einige Lebensmittel wie beispielsweise Tomaten einen Preis von 40cent extra für nur eine Scheibe.

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★ 5

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★ 5

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★ 5

Always good food, clean

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★ 5

Great as always,

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★ 4

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★ 4

Service seems to be on the decline

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★ 3

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★ 5

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★ 5

My food was reasonably priced. Easy to order what I wanted. My food was delivered in a short time to my table fresh and hot, by friendly staff. 😀

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★ 5

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★ 1

Paid too much for food that took way too long. 8 people doing nothing is a massive reason for that. I wish I could rate lower as no one cares at all.

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★ 5

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★ 4

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★ 2

I order6a mashed potato and never again
It was a day old.

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★ 1

Literally waited 30 minutes for food. Owners, goodness.

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★ 4

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★ 5

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★ 1

Poor management - Pulled into the drive thru with no one in line. Sat there for 5 minutes had to say something for someone to take my order. Ordered a burger and fries, they bring me my food, no burger. I go inside and there’s a bunch of kids (employees) standing around in groups talking. Explain I need my burger, no apology or anything, waited another 5min to get that.

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★ 2

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★ 5

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★ 5

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★ 5

Culver's is so good. Maybe I should get it more often 🤔

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★ 4

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★ 3

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★ 5

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★ 1

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★ 5

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★ 4

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★ 5

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★ 1

Culvers food is always delicious. I've been to this location 2 times now. Both have been ridiculous wait times. After we eat our meals we ordered custard. Both times we ordered the same thing. Kids scoop vanilla, kids scoop chocolate and a double of the flavor of the day. The first time it took 45 mins to get our custard. This last time we left at the 45 mins mark after we were ignored when trying to figure out why 4 simple scoops of custard took so long.

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★ 5

Awesome food as always

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★ 5

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★ 5

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★ 3

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★ 1

I bought a pint of Carmel Pecan. It is nothing but a pint of plain frozen custard. If you're looking for ice cream or custard go elsewhere.

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★ 2

Average service, consistent inaccuracies in orders - drive thru forgets utensils, napkins, kids' sides. Drive thru staff not friendly and prompt like other Culver locations.

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★ 2

Got my order wrong. Had to wait over 20 minutes for food

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★ 5

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★ 5

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★ 1

This location has consistently let us down for the past year. Wait time is horrendous, even when we order just ice cream. I don't understand how it takes over 20 minutes to get ice cream when other people behind us us get theirs right away. Food is consistently made wrong. We are constantly going back or calling to get our order fixed. I'm really disappointed because this was my favorite place growing up.

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★ 5

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★ 1

Waited so long here, had to read the reviews to verify it really was this bad. I see a response to all the comments saying “sorry” but what has actually been done. Waited 25 minutes in a drive through for 1 car in front of us before even ordering, decided to go inside with no wait, another 35 minutes, only for cheese curds and 2 ice creams. And a gossiping girl at the front counter. Also very dirty. Please actually send training to this location. Also cheese curds tasting like they came out the microwave…

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★ 1

It took them 50 minutes. Drive to a different culvers get your food and then drive back.

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★ 5

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★ 1

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★ 5

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★ 5

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