★ 5

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★ 5

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★ 3

Don't get me wrong, the good is great, but they messed up our order...twice in a row

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★ 1

Waited 16 minutes at the Crudside service for a malt a sundae and a smoothie while watching the empty drive thru lane fill up and then get serviced ahead of me. I finally went inside to see my order just sitting there for who knows how long and then brought home almost completely melted desserts for my family. My order was supposed to be ready at 9:00 and I finally went inside at 9:17.

Also, why do you deprioritize the online orders? I wo uld think that it's a money saver for the restaurant to not have to utilize hourly associates to take the order. But clearly you penalize those people for ordering online and put them behind everyone else including people that came 20 minutes after them.

This is not our first terrible online ordering experience but I finally had to say something.

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★ 5

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★ 5

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★ 5

Great food great service, great ice cream, always would go back there

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★ 5

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★ 5

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★ 4

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★ 3

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★ 5

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★ 3

This location has gone downhill. I’ve gone a few times with issues but wanted to wait in case it was a fluke but now I see it’s consistent. Ordered mashed potatoes with extra gravy. Got zero gravy instead. Onion rings were way over salted. And the new grilled chicken sandwich does not taste good to me. Liked the old one better. The order also took forever through the drive-thru. The place wasn’t even busy.

Update: visited again and this time the food was good and service fast. I suppose it’s hit or miss, but hopefully it’s a positive trend.

Update #2: abysmal. Everything in the order this time was cold besides the tenders. Ordered a butter burger with cheese; got a dry burger with no cheese. And the cashier girl really wanted to hand me a soda drink with the soda overflowing from the top everywhere. Where is the logic?! Not impressed with the service here lately. But the girl who brings out the food, Hailey or something, she’s super sweet. The only upside.

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★ 4

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★ 5

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★ 5

Great place for a reasonably priced food. Ask for senior or military discount.

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★ 5

Culver’s never misses. 🔥 From the buttery, golden brown ButterBurgers to the cheese curds that are straight-up addictive, everything hits just right. Their custard? Absolute perfection—smooth, creamy, and always with some creative flavors that make it impossible to choose just one. The food is always fresh, the service is friendly, and somehow they make fast food feel like a full-on comfort meal. If you’re looking for a spot that delivers every single time, Culver’s is it. Midwest royalty. 👑🍔🍦

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★ 5

Excellent!

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★ 5

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★ 1

I ordered a chocolate shake at Culver's... but they forgot how to make a chocolate shake. I got a cup of what I think was chocolate ice cream whipped.
I took my shake back to the counter, left it there, and went directly to Bubba's ice cream down the road on Capitol drive. They know how to make a really great chocolate shake. You know: vanilla custard, milk, chocolate. It was excellent!
Forget Culver's try Bubba's.
Here's a recipe for a shake Culver's. Hope it's not too complicated for you:
Vanilla custard, milk, add chocolate then mix = Chocolate shake.

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★ 3

Ordered delivery. Swiss mush burger was good. Cheese curds were too salty. Food was ready fast, but still… the cheese curds were too salty… and slightly overcooked…🥺

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★ 5

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★ 4

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★ 4

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★ 2

girl at the window was actually stupid hanging me a defected cup with 1 less scoop than i paid for LMFAO.

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★ 1

After paying, I waited for 20 minutes for my kids meal as I watched every other car behind me leave with their food. Finally, somebody came out and asked if I was waiting for a kids meal and I answered yes and that it had taken a really long time so far. After another five minutes, somebody else came out and said that my meal was given to somebody else and that it would be another 10 minutes for them to make another meal. They asked if I wanted a pint of custard and I told them that I just wanted my money back, so then a manager came out and I told him what happened and that I wanted my money back and he agreed. He then came back out with my card and still no food. I questioned where my food was and he said “ oh, you still wanted food too?” I just waited 30 minutes for no food!!!!!!!! Absolutely horrible customer service! I will never go to this Culver’s ever again!!!!!

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★ 5

If you want burger like a good one go here gon save you time n money

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★ 5

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★ 5

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★ 5

Nate the cashier is so polite and professional, this man NEEDS A PAY RAISE! He is so kind and accommodating, made my experience a 10/10. Thanks Nate.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 3

Very warm inside.... $28 for 2 chicken tenders and a bacon cheese burger and single ice-cream. Got ordered wrong not once but twice. No ketchup...no ice...no napkins. Guess that's what you get with twelve 15 years working the store

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★ 1

We ordered 2 double butter burgers and when we got home one was a plain pulled pork sandwich. Who orders that? Felt like on purpose since they were rude to me.

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★ 4

Took forever for a fish sandwich and asked for a pup-cup to go but not until the food was ready..... didn't happen....20 minutes later, they gave me a new one to take home for my friends doggy.

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★ 1

abysmal service here. a bunch of untrained 15 year olds that don’t know what they’re doing. i had a free scoop token and ordered lemon ice. they brought me a large sized strawberry custard and then remade the same thing on the second try. the third try they made a lemon ice finally but made a large size which i would’ve been fine with but the token is supposed to be a kids size. so they remade it a fourth time. that’s ridiculous. i could’ve done it myself. Also there was no manager on duty to help.

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★ 4

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★ 5

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★ 4

Really good service. Burgers are decent

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★ 4

This Culver's is extremely busy.However the food is very good. Parking is decent for size of lot.

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★ 4

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★ 2

Horrible Lettuce quality, very bitter midrib trying to save money on leaf, disgusting and ruined my meal

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★ 5

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★ 5

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★ 4

It is quite tasty, but quite overpriced, too! 👎🏻

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★ 5

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★ 5

Every time we go here staff is friendly. We have never had a long wait for our food.

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★ 1

Tenders breading fell off like they had been sitting and they gave me cold cheese sauce this just overall gave me bad taste and didn’t want to eat any of the food the employees were nice but the service was slow I understand they were busy but

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★ 5

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★ 5

We came in at lunchtime, and the service was surprisingly fast! We ordered 5 meals and everything was hot and fresh!

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★ 4

Food was tasty, restaurant was clean, service was friendly. Only minor complaint is the ~10 minute wait for food. I guess the wait meant it was fresh and hot, so it's all good.

Apparently this is a busy location. A late April visit resulted in 20+ minute wait for dine in, with a drive thru line circling the building. Service was still excellent though, everyone was hustling and doing their best!

A few years later and same issue, 5+ minute wait for just a custard order on a weeknight. Friendly, but slow service.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 2

For mobile orders expect to wait long past your predicted time.

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★ 5

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★ 1

The drive thru cashier attitude is horrible she makes the company look bad she need to be in the back of her customer service will be horrible she’s a Hispanic or white lady older gray hair and just rude she worked today at approx 117 pm this afternoon

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★ 2

Waited forever for my order drove less than five minutes back home and my fish sandwich isn’t even warm! How gross and for the price you pay is a rip off… Very, very disappointed with the fish sandwich doubt I will ever get that again

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★ 5

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★ 5

Culver’s is always a solid choice for a quick meal. The food is consistently good—classic burgers, fries, and of course, their signature custard. The drive-thru is decent and moves at a reasonable pace, even during busy times. Staff is friendly, and many seem to have been there a long time, which adds a nice sense of familiarity and reliability. Nothing fancy, but dependable and satisfying.

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★ 5

Always a good experience. We love this place. The best chicken tenders .

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★ 5

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★ 3

Food is always good service was slow and the ply was packed

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★ 5

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★ 3

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★ 3

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★ 5

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★ 4

Fast food made fresh.

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★ 5

Culver’s never disappoints! Their ButterBurgers are always fresh and made to order, with that perfect balance of juicy and flavorful. The cheese curds? Absolutely crave-worthy—crispy, gooey, and impossible to resist. On top of that, the service is consistently friendly and efficient, making every visit a great experience. A Midwest classic done right!

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★ 4

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★ 4

A group of us stopped by after our training nearby. First it’s not easy to find from the direction we came in. No sign by the back entrance. The food and service were fine and it was very clean inside.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

Always delicious fresh food.

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★ 5

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★ 5

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★ 5

Coupons for double butter burgers and concretes are very appealing

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★ 5

Food was hot and tasty!

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★ 4

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★ 3

Was told by drive thru service member that with a deluxe sandwich you have to add what you want on the sandwich. I never heard of that at other Culver's. My sandwich was missing everything I ordered..smh will not go back to this location.

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★ 5

I would like to extend my sincere gratitude to Mr. Chris for his exceptional interest and understanding. His approach serves as a perfect example of outstanding customer relationship management. This was my first experience with Culvers, and it proved to be highly beneficial.

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★ 3

Drive through often gets out order wrong

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★ 5

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★ 5

We were a group of 11 people with individual orders and all the workers helped us kindly and accurately.

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★ 5

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★ 3

Can't get an order correct. Only drive-through in wales

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

Typically this restaurant is very good. Based on this trio, we had a poor experience and the company has already made it right.

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★ 1

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★ 3

I order curbside pickup and every time I wait 10 minutes and then have to go in and pick up my food. If you aren't going to keep track of it you shouldn't offer it

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★ 5

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★ 1

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★ 5

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★ 5

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★ 4

I tried the Reuben sandwich for first time. The bread, cheese and kraut were ok. The meat was terrible. Too thin and slippery, impossible to bite through, every bite pulled a piece out to make a mess on my chin or in my hands. Rate it a "2" compared to McBob's '10'.

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★ 5

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★ 5

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★ 5

Pescados los viernes fabulosos!!!

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★ 2

We went thru the drive thru and waited at least 15 minutes. Which would be acceptable if the food was hot, but it was only slightly warm, and the fries were soggy and also only warm. I won't even go into how one of the containers of food was half dumped out in the bottom of the bag. I don't know how I could have done it, but it is posssible, so my score did not reflect that issue.
This visit is hopefully only a one time issue because most of my visits to Culvers are normally Very Good experiences.

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★ 1

This place really sucks when it comes to making people wait. Everytime I come here even when it's not busy I wait for 10 or minutes. Last time they gave me my kids ice cream first and had literally all but melted by the time the food came.

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★ 5

Quite expensive.😟

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★ 4

Service is always good, food is fresh.

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★ 1

Attitude of the employees here is very poor. Aren’t appreciative of the business and just rude.

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★ 5

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★ 4

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★ 5

Great place awesome people fantastic food

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★ 5

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★ 3

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★ 4

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★ 5

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★ 4

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★ 5

It’s Culver’s. Good food. Great frozen custard ( remember, it’s not ice cream!!). Service is always fast and usually very friendly. Bathroom (men’s room) was a little on the iffy side this last time, but usually it’s nice and clean.

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★ 5

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★ 5

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★ 5

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★ 5

Good service. Clean restaurant.

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★ 5

The food, and service were great!

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★ 4

Good burgers and custard

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★ 3

Food was delicious. The length of time it took to get my food after ordering was excessive, longer than the standard wait for fresh made food.

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★ 5

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★ 5

Service here was awesome, food was great.

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★ 5

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★ 5

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★ 5

All good. Good food and service in a nicer area.

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★ 4

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★ 5

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★ 5

The french fries are always hot the hamburgers are hot but they're soup is never ever hot.

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★ 5

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★ 1

This Culver's restaurant has dropped it's standards significantly over the last 6 months. The food has obviously been cooked in advance, burgers are dried out and cold, fries are overcooked from sitting too long. Worst though is they regularly have items missing from your order in the drive through and do nothing to fix their mistakes. Shocking service, deteriorating food quality and poor customer service. AVOID THIS LOCATION.

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★ 5

Friendly service and usually pretty fast.

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★ 5

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★ 5

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★ 5

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★ 5

fast food that feels like fine dining 🥹 absolutely smashed this burger. loving the new thick-cut bacon as well.

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★ 5

Fish sandwich and chicken pecan salad were excellent

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★ 4

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★ 5

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★ 5

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★ 1

I worked a early morning shift that started at 3:30am to 11am. I get off and decided to go to Culver's for food. Im tired and could use a small meal. The person that took my order had a nice tone and waited while i looked at the menu. I end up ordering a Value Basket. I ordered the butter burger option and made it a double when she asked did i want a double but she failed to ask me is if i wanted a small (what i expected) or regular. When she told me my totally that came out to $18...im like damn that alot but oh well i thought thats just the proce of it now. The prices dont show some reason smh. But i get my food and it is fresh. I eat the cheese curds first and then my fries on my way home (15mins from this place) i get home ready to take a bite of my burger and its slabs of BACON on it. Religious purposes, I DONT EAT BACON...I DIDN'T ASK FOR BACON so im very tired and now frustrated become i got to drive all the way back (because their phone line is to busy for them to answer tried calling them like 5x) but i had to drive all the way back another 15mins (wasted 30mins of my time so far because someone is not good at readingthe tickets) to complain. I asked to talk to a manager. She approaches, and i explain as calmly as i can what happened. She said "you not even suppose to get bacon" she does some number punching and makes me a new one. She apologizes but it doesn't sound sincere. She gives me a number to wait (again) for my number to be called. And then i started thinking "how much is a value basket?" Because that last i checked it was at a value price. Why did i pay 18 dollars. I tried to get that manager attention again because she walking passed me (i was at the soda fountain) i had to say excuse me twice to get her attention. There was another lady at the counter complaining about her meal. I asked her i don't see the prices how much is what i got because again like i mentioned before i remember getting a small meal. Should of been under the 10 range plus cheese curds. 🤔 I told her the person that took my order failed to give me a choice in a regular or small. She said we just changed it so if you don't ask for small we will automatically do the regular (oh now im realizing why i paid to much) i told her "I dont know you changed that rule and its you guys job to tell me, she asked me if i wanted a double why cant she ask if i want it a small or regular size?" She did a face and shook her head up and down like "i get your point". I am so frustrated. I couldn't relax. For a bit at home before i picked my daughter up from school no! I had to deal with this first so i just end up going to my daughters school early. I should of got my money back. But i just won't be going to this location again. I don't like how it was handled at all. I wrote this review in their parking lot AND did they survey.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Awesome, as always. Love getting double burger, onion rings, and root beer.

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★ 4

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★ 5

Delicious cheese curds!

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★ 5

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★ 5

My husband and I ordered 2 baskets earlier this evening, 4/1/24, and I have a hard time speaking to others due to throat problems. However, a sweet, greenish-blue haired girl served us at the register, and her service was above and beyond! She was so patient with me and she was so sweet! I didn’t really get a glimpse at her name tag, but I hope the store knows who I’m talking about. She genuinely helped me and my husband out; kind attitude, patient with us taking a moment to get what we want, and helping point things out to us. She was honestly amazing today. I don’t get many good experiences at other stores, but she was amazing today. She deserves some recognition, and I hope others get to encounter her. I hope she gets more appreciation!

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★ 4

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★ 4

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★ 5

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★ 4

Very nice ... Roast beef 😋 and , mashed potatoes 😋

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★ 5

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★ 1

There was a hair in my husband’s burger.. ruined appetite for rest of the night!

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★ 1

Service was good our dinner was good but that's wasn't the problem I also purchased 8 pints of Butter Pecan ice cream when I opened the containers the ice cream had melted and been refrozen in the store and the texture was like ice milk and the taste was terrible

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★ 5

They missed 1 item on a $100.00 order but the way it was handled by Antonio was outstanding. We will be back again and again.

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★ 5

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★ 1

Jacked up Drive Thru
Parking lot was full. Fine. Cars out to capital dr. Fine. Parking lot dark. Long line of cars waiting in what appears to be the drive thru. After 10 minutes and winding around the building....nope, no drive thru, closed. Disappointed. There should be someone in the lot directing people with that chaos.

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★ 5

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★ 4

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★ 4

Best 🍔 burgers I've had in a long time! Took my granddaughter for a kids' meal and ice cream 🍦 and she loved it!!

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★ 5

I love Culver’s. This location is clean and safe. Runs like a well oiled machine. Great job managers and team leads and obviously the workers.

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★ 5

The best Culver’s meal that I’ve had in a long time. Clean restaurant and hot, fresh food. The fish fry was delicious, with mashed potatoes and the coleslaw was perfect. We will definitely go out of our way to go to this Culver’s again. Thank you!!

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★ 5

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★ 4

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★ 4

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★ 5

the classic wisconsinite experience, if youre visiting, come here for real american food

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★ 5

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★ 5

Used drive thru. Service was fast and efficient. Food was delivered hot.

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★ 5

Quick services, good fast food, hospitable staff.

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★ 5

Great food, great hospitality, great service! 10/10 recommend! Just went back on a busy Fish Fry Friday and they were doing fantastic work as fast as they could.

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★ 5

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★ 5

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★ 4

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★ 5

Culver's always rocks!

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★ 5

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★ 5

Gotta love a Butter Burger.

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★ 4

nice atmosphere

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★ 5

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★ 5

Culver's is always good!

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★ 4

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★ 3

I have been going to Culver's for the bacon Blue cheese salad with grilled chicken. It's pricey but was very worth it. Except for the last couple times I've been going to the one on capital.. Was not impressed at all. The greens were not fresh, and a very small amount compared to what I used to get. And the cucumbers were sliver thin.

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★ 5

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★ 5

It is my goto Culver's with my daughter as it is on the way to our usual hiking trail. Always clean and service is great!

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★ 5

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★ 4

The food was good. My order wasn't correct

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★ 5

Love their food

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