★ 5

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★ 1

Ordered food via app and was informed it would be ready about ten minutes later. Headed over to pick it up, but they weren't ready for another almost twenty-five minutes. My burger was uncooked except for a bit of a sear on the outside (thanks for exposing me to God knows what). Lots of other screw-ups here, but the takeaway is that I didn't discover my undercooked burger until I had a mouthful of raw hamburger.

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★ 5

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★ 5

A bit expensive but it's totally worth it 😉

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★ 3

They may have great burgers and fries but BLTs on a hamburger bun? Yuk!

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★ 5

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★ 3

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★ 5

Hezekiah he had the best customer service very respectful Pizza great care of me this is my first experience and he made it awesome

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★ 5

Yeah, it’s kinda expensive but it’s worth it.
Been going for years and the staff has always been very friendly.

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★ 5

This location be rocking. I love the location, staff and pleasant seating space.

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★ 5

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★ 3

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★ 5

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★ 3

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★ 5

Haven't had 5 Guys in awhile since they shut some locations down. Food was good and portions were still five guys!

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★ 5

Staff was friendly and efficient all the while trying to get a big order out. Prices may seem high BUT the quality of the burgers and quantity of fries is well worth it.

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★ 3

The moment I walked in I felt safe, the guy cooking asked me what I needed and I said pickup for Justin, I didn't have to wait in the line. But then I got home, and realized my order was missing lettuce, tomatoes and pickles. So my cheeseburger was just meat and cheese. I was so let down, but it was still good! So 3 stars is what I give!

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★ 5

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★ 2

With all the other options around, there’s no reason to go to Five Guys. There are three better burger joints within a mile with more affordable prices. Nothing special about this chain.

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★ 5

One of my favs

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★ 4

Fresh and tasty!

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★ 3

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★ 5

Took my Mom there for her first time and she loved it!!!!

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★ 5

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★ 5

Buenas burgers y papas

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★ 4

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★ 5

they added cheese for me after i accidentally ordered a hamburger ❤️

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★ 5

So delicious! One of the best burgers in town.

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★ 2

You can get a better burger quicker and cheaper somewhere else.

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★ 5

The service was amazing

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★ 5

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★ 5

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★ 5

Great place and in the top 5 of burgers chains.
Just pricey.
Fries and bacon cheese brgr best thing going.

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★ 5

Best part is always the fries. Fresh and they make sure you get what you pay for!

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★ 5

We were impressed with Curtis costumer service. He deserves a 5 start+. We are coming back for the food and the service!

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★ 5

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★ 5

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★ 2

2 burgers, 2 fries, 2 am soda = $41. You got to be kidding me! Total ripoff. The fries were not that fantastic. The meat parties were tasteless like the cheese in the burgers. Culver’s is a far better option in both taste and $.

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★ 5

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★ 5

Good food fries had a little too much Cajun seasoning

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★ 1

Don't order from 5 guys. They will take your money and send you order to the wrong store.

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★ 4

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★ 4

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★ 2

Too expensive

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★ 1

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★ 5

Good burgers as always. Never disappoints

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★ 5

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★ 4

Something wrong with Coke Zero. Weird taste

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★ 5

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★ 5

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★ 2

There was nothing about a small bacon burger, sm fry, sm drink, cheeseburger, and large fry that justified a $38 price tag. They even got my order wrong, so I'm not sure if a small burger is 1 patty and a regular is a double burger as the recipe called for 3 patties when I didn't order a double... fries were too salty for the kid. Mine were pretty good home style fries. Their gimmick of tossing extra fries in the bag left me with over 2 more large fries worth of fries?? That doesn't make up for what should have been maybe a $20 meal. Not that they offer meals, it is all a-la-cart. Bottom line: never going back. I'm not sure why people pay that much for what they are.

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★ 4

I had the chocolate/strawberry shake 🤤.

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★ 4

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★ 4

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★ 5

Outstanding customer service very polite

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★ 5

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★ 4

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★ 1

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★ 1

Service was disgusting,the Mexican girl doesn’t cook correctly.
They got the entire order incorrect & I ordered online,how do you get that wrong?
So I’m the end I got two double burgers with no toppings at all when I literally ordered with Cheese & toppings.
The fry’s were so bad and over seasoned.
I literally would not recommend this sorry ass location.

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★ 5

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★ 5

The workers are so friendly & the food was good.

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★ 5

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★ 4

Just can't justify the prices.

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★ 5

Five Guys bacon cheeseburger never disappoints!!

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★ 3

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★ 5

Amazing food!

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★ 3

Ordered ahead in hopes that the order would be ready by the estimated time...it wasn't. 🤷🏾‍♂️ Starting to be a common theme in the restaurant industry. 😞 (Update... This is still valid!!) 😒

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★ 5

The whole family of 6 loves this place. The burgers are THE BEST burgers we've had! The fries are chefs kiss 🤌
Only downfall is its so expensive as a family of 6 to get BURGERS. Typically $100 for us all to get burgers, share fries and milkshakes.
But man its soooooo good.

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★ 5

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★ 1

They forgot one of the burgers. When I went back for it 7 minutes each way . I ordered another burger 🍔. The cashier ask the manager should I give it for free since we messed his order. He said nooo.

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★ 5

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★ 3

Way too proud of their products. 3 burgers and 2 fries (was supposed to be 3) was $36.00. Quality and size have shrunk.

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★ 4

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★ 4

When you go to a five guys you expect more out of them The food was fine. The service it lacks you asked for a large cup of water and they charge you for a large soda which is currently ridiculous. If they want to charge you for the cup they should be charging you for a soda and then it takes whomever is on. The grill is the manager and you have to wait to get a refund

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★ 5

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★ 5

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★ 4

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★ 4

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Hadn't have five guys in about 7 years and I know why the food it's not that good the burger was extremely bland and usually places that give you fresh cut potatoes and cook them in peanut oil and other oils usually give you a good product their fries weren't tasty I spent 42.00 for two cheeseburgers two fries and one soda overpriced overrated it'll be another 10 years before I return

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★ 3

Expensive. "Burgers" are two patties; "small" are single patties, which we didn't realize until we got them home. Nothing really special, though. Buns were soggy and inadequate for the job. Not our favorite, by any measure.

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★ 4

Haven't been in awhile, but food was still great as I remember

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★ 5

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★ 4

Food is good but much too expensive

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★ 3

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★ 5

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★ 5

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★ 5

Love the burgers I had the grill cheese burger and the double cheeseburger both was great will be back again best food in town 5 stars two thumb up.

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★ 5

Very high price

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★ 1

I wish I could give ZERO stars. This place is AWFUL!!! 🤢😡 SO over priced and over hyped. Almost $20 for a SINGLE cheeseburger, small fries and regular soda! 🤬 I live in MILWAUKEE, not New York City! SO much salt and grease. 🤢 I took a sip of my friend's chocolate shake and it was worse than McDonald's. They're "vegetarian" option is NOT low calorie or even appealing. I recall it has green peppers, onions, mushrooms and cheese. They have NO low calorie options. Offer a SALAD!!!

Note: Almost, if not all, their "awesome" reviews are from local papers of which there are thousands in the U.S. 🤔 Also, just because they never freeze their meat doesn't mean it's high quality.

I do not understand the appeal. I will NEVER eat here again.

You want an amazing burger, fries and shake? Go to CULVERS! Order a plain cheeseburger and enjoy the high quality meat. 😋

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★ 5

Great service. Great burger

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★ 5

Five Guys is never quick, but that's not why we patronize them. The food experience was of good quality and value.

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★ 5

Quality burger and great fries. This is a step up from your regular fast food joint. You specify what toppings you want. I recommend the "little" burger. Calories add up quickly if you get the larger burger. Split a large fries with a dining buddy. Overall recommended.

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★ 5

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★ 5

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★ 5

If you want a single patty and not a double, make sure you tell them. Otherwise, you get a double. Their regular order of fries was enough for 4 people.

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★ 4

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★ 5

Its one of the best places out there. I visit many times I come here, and everything is really good, especially the fries. When you dip it in their malt vinegar, they are really good. I didnt know dipping your fries in malt vinegar was a thing until I first tried here. Its not as cheap of a buy as it used to be, but its always worth the price of admission.

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★ 1

Staff is rude very unprofessional.

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★ 5

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★ 1

Guy working there was so so rude

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★ 5

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★ 5

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★ 5

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★ 5

Food is always fresh, fries are hot and crispy. A bit expensive, but with the price of meat these days, it's to be expected.

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★ 1

Burgers were good but overall experience not good. Despite 7 people behind the counter and only a handful of customers they were taking over 5 minutes per order. After 25 minutes I got the burgers with cold burnt fries, no shake which was ordered and not extra mustard as requested. Very expensive. Will not repeat at his location

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

I like there cheese burgers.

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★ 5

First time trying this place. Food was good, especially the fries. Came in close to closing due our flight just getting in. The guys behind the counter were so nice and friendly!! It was so nice to see them enjoying themselves at work. Thanks for the great service guys!!

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★ 5

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★ 5

Great burgers and fries

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★ 5

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★ 5

The guy that took our order was EXTREMELY NICE

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★ 5

Food was real good, recommend all the way up with fried green peppers on a cheeseburger.
The surprise was the gentleman at the front. I used to come here a lot over a year ago and this guy, clean cut and super friendly, EVERYDAY. EVERYTIME.
There's something to be said about someone that shows up and is kind and respectful any time of day, no matter how busy. The rest of the staff are super friendly too but the guy taking orders is just a breath of fresh air.

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★ 5

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★ 5

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★ 4

Burgers are so delicious and still had the fries were very crispy and very cook through and the server's really nice

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★ 3

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★ 4

Very good burger and a very very good shake best one I ever had

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★ 5

It’s hard to find these days good service at fast food chains but the crew working here on 5/21/2023 were really nice, fast and efficient.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

It's delicious and a great place to go to!

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

Everything was on point hot and delicious food with great service.

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★ 5

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★ 5

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★ 5

I think this place should be called "best fries" instead of "five guys"! 😋 🤣

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★ 5

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★ 4

I just had a shake and was good and you know I had the whipping cream

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★ 4

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★ 4

Met expectations. Love the fries.

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★ 5

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★ 3

A bit pricey, but great food.

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★ 5

Fantastisk burgere. Super service

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★ 5

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★ 4

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★ 4

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★ 5

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★ 1

The management in this establishment is horrible. Twice I have come and been treated very disrespectfully. Your staff definitely lack the basic requirements for customer service. I myself am a General manager in the area and I would never frequent nor recommend your establishment to my team nor peers.

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★ 5

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★ 5

The food was great and you get plenty of it. It is just hard to pay $17 for a cheeseburger and small fries 🤣

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★ 5

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★ 3

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★ 4

I always feel like they have consistent, yummy burgers. Hubby goes with me, but this isn't his favorite joint. He says there just isn't anything special here. I kind of agree - I can't say there's anything special about these burgers, but it is always comforting somehow. Anyone else know what I mean? lol

I tend to order online and pick up. So far, they have NEVER been made on time. Like, NEVER. We always have to wait for them to finish the order. I think they don't pay attention to the online orders until we come inside. And it's not like they're super busy in there either. Maybe one or two other customers inside when we walk in... but nothing is ever ready. So I'm still not sure with what's up with that.

This last visit, I got a bun-less burger, wrapped in lettuce. They really did an overkill on the lettuce. See pic.

So normally, with all this, I would have docked more stars... but for some reason, I still keep coming back. And after the long wait and peeling off half of the lettuce, the taste still lingers. So a solid 4 for me.

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★ 5

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★ 5

Fast Service

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★ 3

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★ 1

This was my first time at the Five Guys restaurant. I visited Glendale location. They play very loud rock music, which is pretty annoying because it is not to everyone's taste and all the noise makes it chaotic and disorienting. It's a place for food consumption, not a rock concert. Because of this staff and patrons have to yell in each other ears. Interior decor is 50's Americana, which I find ugly. Service, seating, and bathroom were OK. For some reason they had a big barrel of free peanuts in the middle of the restaurant that felt silly and out of place. Why? It's not a bar. How about lowering your prices instead of giving away free peanuts? Overall the atmosphere was pretty unwelcoming. You can have a much better eating experience at your local McDonald's. Their food is way overpriced for what's offered. I was charged $14.40 total for a hamburger, regular size fries, and a regular size drink. I heard that they were pricey, but had to try anyway. Quality and taste wise their hamburger was no different than what you can get at Wendy's, while Burger King's Whopper tastes even better. Also, the hamburger was too stacked which made it impossible to hold and it came apart pretty quickly, creating a big mess. Their fries are freshly made, but they are too soggy, oily and salty. They lacked flavor and didn't taste that good to me. I really don't understand what's with all the hype about Five Guys, in my opinion they're just overrated. For good quality hamburgers you can visit such tried and true local places like Culver's, Kopp's, and Bubba's. I, for one, will never go back to the Five Guys restaurant.

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★ 5

"This Is One Of The Greatest Burgers In Town Even Given A Chain Management Appeal To Dining. Still I Enjoyed The Burgers Here And The Environment Very Clean And Friendly Ten Of Ten!!!" - Ed` ♥️ @ezekieldawan 🇬🇭🇮🇪💪💯♥️ #milwaukeemusic #ezekieldawan #ed #fiveguys

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★ 5

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★ 4

Found was great. Service a little slow BUT they were extremely busy.

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★ 5

Worth it. Sloppy fast food that's actually food.

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★ 5

yo tht wuz dank!

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★ 3

Pricey But okay 👍

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★ 4

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★ 3

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★ 5

Fantastic and friendly service. Food was excellent!!

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★ 5

Awesome Burgers and awesome staff that loves what they do and have fun doing it.

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★ 5

Best burger in Milwaukee

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★ 4

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★ 5

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★ 5

Aside from obviously really good burgers this place is always clean and organized friendly fast efficient staff. Have never had a reason to complain eating here.

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★ 4

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★ 5

Good food and great service, Covid restrictions optional.

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★ 1

2 burgers 2 fries 2 drinks..$40+

Need I say more

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★ 5

Salted in shell peanuts. Great sandwich and shakes.

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★ 4

Always great food!

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★ 5

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★ 5

The burgers and fries are great and free peanuts can't beat that

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★ 5

Nice place, food delicious and staff is nice

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★ 4

I like how the french fries at Five Guys taste. I would say they are almost my favorite restaurant french fry of all time.

But the prices are a bit high. I suppose you get what you pay for, though.

I don't come here too often.

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★ 3

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★ 3

The service was great, but the food was very expensive and definitely not worth it.

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★ 4

Very friendly service

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★ 3

loved it. as known very good burgers, quick service and excellent personnel.

UPDATE: I have been going to give guys for many years. I have noticed how the hamburgers have shrink over time. I mean.. really?

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★ 1

Everytime I go here there's 3 or 4 employees just standing by the grill chatting while there's 6 or more customers waiting for their compmeted food thats sitting by the pick up area.

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★ 5

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★ 5

Wheel of Five Guys

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★ 5

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★ 5

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★ 3

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★ 1

I was accused of lying about a refund that I NEVER GOT! This entire situation started after I was given incorrect and sloppy food at this location. The district manager told me I could go to any Midwest Five Guys location for a meal replacement and a refund. I went to a different location because I did not want to return to this one. At the other location I was given a meal replacement and supposedly a refund that I NEVER GOT! After waiting weeks I noticed my refund never entered my account. I went to speak to the manager at this location and was spoken to and treated as if I was wasting his time.

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★ 4

Food good but cost toooo much. The peanuts free but you can't take them with you.

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★ 3

The bacon cheese burger was awesome, but the fries could've stayed in the deep fryer a few minutes longer.

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★ 4

Take out. Service was good

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★ 5

Great Kind Reguards

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