★ 1

$30.00 for 2 little hamburgers, 2 little fries, and 2 drinks. The burgers were tasteless, they fell apart in our hands, it was a mess. My first visit to the establishment and my last. Don't waste your money!

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★ 2

Very cold inside, we asked for 3 bacon cheeseburger and he brought 1 cheeseburger another with mushrooms no mustard as requested... 😂 😂 😂 😂 😂 Burgers also small size

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★ 4

Only one girl working when I went, felt bad but she was great!

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★ 5

Very good for fast food but too expensive for an everyday purchase

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★ 5

Delicious!

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★ 5

Excelente 👌🏾 servicio y atención

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★ 5

Made fresh. Great employees.

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★ 4

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★ 1

I feel like I'm not the only one who took out a third mortgage just to even think about getting food here

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★ 5

Come here once every 2 weeks and get great service and food everytime I come

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★ 2

If I ask for well done, please just put it in the order! They always give you an issue when you ask by saying "we always cook them well done". Once again there was an extreme amount of pink in my burger. Some may like it, others DON'T! Just make it a point to tell the cook, I don't understand why they make it a problem, especially for the price.

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★ 5

I know from experience it’s not only rude to give out cold fries, it’s also a health code violation. These hard workers ensure fresh food especially the fries and I personally have never ate here yet! But I know it will be good because I DoorDash to customers a lot

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★ 5

Fresh meat with my favorite toppings and the small fries are enough for both of us😜🥰

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★ 5

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★ 4

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★ 1

Do not order from five guys. They will take your online order and money and not give you the food.

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★ 5

You can tell by taste that the food is always fresh. Drink options from multi-flavor soda machine and shakes. Many options of toppings for burgers and they always cook the fries fresh!

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★ 1

This five guys had a worker there with horrible customer and friendly service , almost had to teach them a lesson 😾 do better . Five guys 👎🏽

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★ 5

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★ 5

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★ 5

Staff is fast, friendly, and attentive!
Honestly one of the best locations I’ve been too for five guys if not the best for sure!

Keep up the great work guys!

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★ 5

I love this place and now that it's closer to home I get to come here more often

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★ 5

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★ 1

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★ 5

What a great experience at this location. The staff was extremely friendly and helpful; just a joy to be around. The restaurant itself was super clean. I was very impressed with the service and atmosphere. The order was perfect, and everything was high quality.

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★ 5

Ehmmmezing

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★ 5

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★ 1

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★ 3

Paid $20 for a hamburger and they gave me a cheeseburger. Too far to go back. $20 hamburgers mean you have high standards to uphold. You have "hamburger" and "cheeseburger" on the menu, I ordered correctly.

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★ 5

A little skimpy on this fries I don't know why they just don't make enough other locations lotus up or is the food is good it'll be the only complaint I would have. I think they're hamburgers are a little expensive too. I can almost eat at a fine dine restaurant for four people to eat there it's a little pricey for hamburgers I am just saying

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★ 1

Over priced blan burger. Spent over $45 for 2 burgers, fries and a drink. Next ti.e we will wait in line at Kopps.

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★ 4

It's pricey.dont get large fries.regualar are huge.

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★ 5

Thanks to Lilly Every time I order the food is excellent, my order is accurate and the staff is phenomenal. Definitely my favorite location!

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★ 5

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★ 5

Always a great burger, just hate paying $18+ for a burger and shake

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★ 1

It's not worth the money!! Got to KOPPS instead. You get your moneys worth there.

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★ 1

After other rave reviews, I tried this restaurant for my grandson's birthday lunch. The burgers were greasy, my hot dog was overcooked and the cheese was tasteless. The only thing that was tasty were the fries. At the prices they charge, I expect better quality but did not get it.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 2

The 2 girls working were very nice! The food was very mediocre. Definitely not worth the price.

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★ 3

Food is good but they are so expensive. 3 burgers 3 drinks and one large fry is $70. That’s insane. Asking for tips when they are simply taking your order and making your food is also insulting especially when the tip options are $10,$15 and $20 or other. Just pay your staff more stop charging customers an already high price and they trying to have us pay your employee wages.

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★ 5

Reese D was very sweet. Food and service were amazing! Thank you!

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★ 5

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★ 5

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★ 3

Came here for Valentine’s day and order 4 little bacon cheese burgers, which two were missing bacon. Paid $50 for 4 burgers, overpriced for not getting the correct items.

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★ 1

Customer service is good. However because of the tiny portions I'd recommend Kopps right down the street. Ordered a veggie sandwich with no veggies I watched the lady leave the veggies on the grill and off my sandwich.

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★ 4

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★ 5

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★ 4

I think the pricing is a little high food was good

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★ 1

DO NOT PATRONIZE THIS RESTAURANT...THEY PRICE GOUGE FOOD BI WEEKLY!!!! I ordered a double cheese burger for which was once $10.55. A month later $11.55. A week ago $12.55. NOW $ 13.55

Bad business !!!!
Make your own...save your money Israel [ blk people ] 💯

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★ 5

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★ 5

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★ 5

Excellent service

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★ 4

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★ 4

People were friendly, food came out quick. I do always wish they offered a smaller portion of fries. Was towards the end of the day..lobby could have used a little table wipe down.

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★ 5

Wonderful service. Was greeted as soon as we walked through the door. Food is great.

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★ 5

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★ 1

Say what you mean. Mean what you say.

Slowest service in Wisconsin

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★ 5

Awesome staff great food

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★ 5

Great team working this location.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Way to expensive for a burger and fries.

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★ 4

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★ 5

Great food, friendly staff, and quick preparation!

The large fries are huge; they fill a cup and then toss is some more around it! The "hamburger" actually has two patties, so if you just want one then you should get a "little hamburger".

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★ 5

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★ 5

Love this well oiled crew.

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★ 5

I really like the staff here. They're all really personable and sweet.

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★ 1

Frustratingly slow.

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★ 5

Well managed restaurant. Employees are always nice, food is consistently good and the place is always clean.

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★ 4

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★ 5

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★ 5

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★ 5

Service was great and food was delicious, I have yet to have a bad experience here and in that, I will continue to enjoy myself at five guys.

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★ 5

Love how the fries are always fresh I’ll wait a couple minutes for some fresh fries and we love it. Thanks for the quality food

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★ 5

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★ 1

Had a horrible experience at this location! The general manager Tiffany has the worst customer service I have ever received. My co worker came in and let it be known she was allergic to peanuts and ordered a shake. The manager refused her service but saying the place was covered in peanuts and there is no way to avoid it, she then shrugged her shoulders and began to mumble under her breath. When we asked why she couldn’t just change gloves and clean the blender first, she stated it is posted on the door about their peanut allergy policy. I read the sign and it only says to not bring peanuts out of the restaurant due to allergies, not that they can refuse service for people with allergies. I will never be back to this location and I highly recommend not eating here!

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★ 5

Great food that hit the spot. Quick service from Active Menu!

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★ 1

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★ 4

They just have a great burger!! But it is expensive!! 12 bucks for my burger nothing else. You could spend 30 to 40 dollars for just two people!!

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★ 4

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★ 5

Them Cajun fries are to die for!!!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

Never had an order messed up this bad before at Five Guys. Last night we ordered two bacon cheeseburgers (one with mayo, lettuce, and tomatoes - the other with mayo, lettuce, and grilled onions) with two milk shakes for pickup.

My husband went to grab the food and they didn't give us the milk shakes, so he had to drive 15 minutes back to get it. This was definitely our fault as we should've checked, so I don't blame them for this at all. Although it would've been nice if they remembered. My husband did call to let them know he was coming back to get it, and the associate he spoke with told him that she had forgotten to make it for us and apologized.

Things were going fine up until we started eating. I realized they had made my burger completely wrong. No bacon and no sautéed onions; instead, there were jalapenos and pickles on it. I was extremely disappointed because not only did they forget to make our milkshakes, but they also messed up our food order.

My husband called and they said they'd give us a refund, so we'll see if it actually happens. I'm not sure if we were just unlucky that day or not with bad service, but I guess we will just drive to the Mayfair location if we ever want Five Guys.

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★ 1

Learn how to speak to people properly.

Disgustingly rude.

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★ 4

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★ 5

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★ 4

Messed up my order. Foods still good though

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★ 4

Nice! Good food.

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★ 4

The taste of the Hamburgers reminds Me of when I was a kid they are delicious 😋 But way over priced!😪

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★ 3

Price too high for the size of Hamburguer, no a good quality burger. French Fries were fine. Last time I will be there. Not good experience

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★ 3

F***ng too expensive!!...ordered 3 burgers price tag $58

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★ 5

Delicious burgers

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★ 5

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★ 5

Always great burgers and fries. One of the best!

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★ 5

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★ 5

So far the best burger I've had in the greater Milwaukee area.

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★ 5

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★ 3

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★ 4

Prices are getting yikes! Fries amazing and burger always top notch.

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★ 4

Costly, as usual, but generally very good. Too many pickles caused the buns to get soggy quickly, but not a huge deal. Tried a shake for the first time and it was great!

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★ 3

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★ 5

I'm not sure who the manager is but she was training a few employees and she was absolutely AMAZING! So inviting, so kind! And the food was fresh and amazing as always!

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★ 5

This seems to be a well managed restaurant. We came in, were quickly greeted by a friendly employee, and placed our order. The person working the register was clearly new but the person in charge was guiding her in a really nice, supportive way. They gave us a boat load of fries that were so perfectly cooked and seasoned. Everything was perfect and the employees were super friendly. I'll be back even though it's far from home.

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★ 5

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★ 5

Fantastic burgers every time at this location. Super clean and friendly, Thank you!

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★ 5

Used ActiveMenus for a Togo order. The process was quick, simple and the food arrived fast and fresh! Love their fries!

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★ 3

I’m giving a 3 star specifically for the customer service. They really do a good job there, acknowledging you and letting you know wait time. However the cost and product are just not a good value. A little cheeseburger was $9 and it tasted like a burger you would get at a concession stand. All fries and drinks are extra. A small fry being $4.99. I could see paying more if the taste and size was better but to pay more and have it be not be worth the higher price is a bit frustrating. We probably won’t be returning but once again the people working there really are doing a great job getting stuff out as fast as they can.

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★ 1

Very slowly staff

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★ 5

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★ 2

3-19-2023 ordered 5 burgers 5 shakes abd 5 frys Out of 5 burgers 3 were made to order wrong, went to get a re-fire, one burgwr had NO PATTY and the other 2 had wrong toppings. Was told by a lead member, not a manager it will be a10min remake, took 30min for it. And 1 out of 5 were still wrong. This was a 2hr project taken care of by a New Lead, not a manager. No refund, just wrong order 2nd time food. With an order over $120 a manager should of handled this, not a lead FYI. Double check your order before you leave the store. Confidence is needed to work better as a team.

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★ 4

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★ 5

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★ 5

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★ 4

Burgers are always yummy but their fries are something else 🥰

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★ 5

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★ 1

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★ 5

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★ 5

Love this location, one of the happiest managers I've ever seen (haven't caught her name but she's always great when we go in). Our orders here have always been correct, fresh and yummy. Love using the app here to order ahead. They wait till you get there to do the fries, but it's normally a short wait

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★ 4

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★ 2

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★ 5

Nice hot fries. Glad they have smaller sizes too.

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★ 4

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★ 5

The burgers and fries were absolutely delicious. Very old school vibe. We are definitely going to return

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★ 5

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★ 4

Woman who took my order was less than pleasant, but the food was delicious and the person who cooked and bagged the food was very personable!

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★ 5

Great service from the staff. The cashier was a bit sad or bored, but they were friendly and prompt.

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★ 5

Best burgers in Milwaukee

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★ 1

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★ 5

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★ 5

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★ 5

Normally have a great experience and awesomely hot fresh food. I'll admit my most recent visit fries were sitting in the hopper when I picked up which is not normal. Fries are normally dropped when you arrive for pickup. Needless to say fries were cold.

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★ 5

Tasty burgers at a reasonable price. Staff was friendly and fast. Can't ask for much more.

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★ 3

Everyone's always extremely nice, prices are just outrageous & it's kinda annoying when you order online for pick up but they dnt start making the food till you get there, beats the purpose of ordering before hand.

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★ 5

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★ 5

The ladies working today (12-15) KILLED IT!!! SO FAST and friendly. Thank you ladies!!!

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★ 5

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★ 4

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★ 1

Overpriced as hell. 12.59 for a bacon cheesburger and 10.39 for a little bacon cheeseburger is a sham. Will never EVER eat here again. I hope this chain goes under for what they are charging everyone. 28 bucks for 2 burgers and fries no drinks.

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★ 4

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★ 5

Yum, and free peanuts

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★ 4

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★ 3

Nice double patty burger. Delicious. Snotty working with snotty rebukes when I asked for a spoon for my shake with extra Oreo pieces. Pist both me and my friend off. Good thing the burger was good. Over priced by far, though.

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★ 5

Some places can F' up a burger... five guys isn't one of them. The fries on the other hand aren't my favorite

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★ 4

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★ 5

Great taste, excellent options and affordable prices. Complimentary peanuts

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★ 3

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★ 5

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★ 5

Free peanuts while you wait. Food made to order.

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★ 4

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★ 3

Great food, crazy prices

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★ 5

Very clean very nice people working there as well!

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★ 4

Definitely a better burger joint.

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★ 1

First time going and it'll be my last. No combo meals everything is sold separately. I got a regular burger, fries and drink and it was over $20!!!! Also the food was just okay,not bad but definitely nothing special about it for that price. Kopps down the street blows them out of the water and it'll cost you less too. Plus they have bigger portions. I'll save you the trouble. DON'T GO lol trust me. Go to kopps or a local burger joint.

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★ 5

The best.

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★ 5

Hot fries!!!!!

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★ 5

Was so so so greatful to these guys for their excellent service. We came in right at opening and over ordered, was about 5 dollars short. The girl at the counter helped me shorten my order so we could afford it. Then later they offered us a complimentary fry. We were so impressed by the food and will be back. Good vibes from the workers and all around an amazing experience. Good on you guys you made my morning. Keep being good people✌️☮️

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★ 5

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★ 4

Good burgers but not sure why everyone raves about soggy fries.

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★ 5

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★ 4

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★ 5

Delicious!

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★ 2

Very expensive and the burger was only mediocre. They've really gone downhill since last time I had five guys. The store was also very dirty. The men's room was rather nasty. It wasn't busy at all so no excuse.

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★ 5

You're paying for quality overall really good food

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★ 5

Excellent burger quality. Excellent service. Friendly. Clean.

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★ 5

Great burgers and friendly staff.

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★ 5

Service is friendly. They get the order right. And the food is great and its fresh! The fries are good also.

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★ 5

Great food fast service

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★ 5

Ok going to say this basic. Burgers yummmmmm

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★ 2

Fries are okay, no real signature flavor to burger, really pricey for what it is....a bacon cheeseburger with fries and a drink will set you back 21$ (or so) and at that point, it's not worth the flavor. It's not bad, but it's not 20$ good.

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★ 4

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★ 5

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★ 5

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★ 5

Always good

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★ 5

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★ 1

My order was completely wrong

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★ 1

Food is great, but WAY OVER PRICED! Love the food but can't afford it

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★ 5

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★ 5

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★ 4

It was too quiet, the staff seemed sad.

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★ 1

Workers moving very slowly and chit-chatting. Waited almost 20 min for a simple burger and fries.

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★ 2

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★ 5

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★ 5

The food was great. The manager was very friendly and even suggested a milkshake for me to try the next time I came in

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★ 5

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★ 4

Great and attentive staff. Food was good. Somewhat pricey.

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★ 3

Yummy burgers 🍔

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★ 5

Great food, and fast service!

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★ 3

Only been here twice, but one of those times I paid for a double with bacon and received a single without bacon. Haven't had issues at any other Five Guys.

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★ 5

This was our first time eating at five guys and I am so glad we did the food was soo good and they give you plenty of it and the people working were so nice started out with Michael the AMG taking our order and then asked about our weekend then Tiffany the GM and Amoni the SM was in the kitchen and let me tell you they sure do know how to cook especially those Cajun fries and they have a sense of humor. They make sure you feel welcomed.

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★ 5

First time ever eating 5 guys and its a 5 star for me this place has great food and seem to be proud of it very clean business also complimentary peanuts also the staff was great there names are tiffany/gm amani/sm Michael/agm thank you you guys your the best

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★ 5

If you can get past the price they are great burgers. Nobody will give you more fries than 5guys.

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★ 5

We were a couple of minutes late to our pick up time but they made out fries and shake fresh when we got there.

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