Category
Hamburger restaurant American restaurant Fast food restaurant Hot dog restaurant Hot dog stand RestaurantDescription
Your nearby Five Guys at 3025 S. Kinney Coulee Rd. in Onalaska is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Photos
Leave a Review
Reviews
Dain Frisby-Dart
★ 5
Maybe the best burgers in the La Crosse area! Fries are also amazing! Fast service, friendly people. Nothing fancy as far as atmosphere goes, but def with the few extra $.
Source: Google
Hunter Driscoll
★ 4
Its getting better the grills are getting seasoned by all the burgers. Some of the older 5 guys is still better but this one ain't bad.
Source: Google
Roger Stanke
★ 4
Source: Google
Faith Cairns
★ 5
Source: Google
Madd Momma's Haus
★ 3
not the special place it used to be
Source: Google
Devin Lee
★ 1
Would not recommend to my worst enemy, right out the door fries were cold and thrown all over the bag, took 20 minutes to get 1 burger and fries(store was empty). Requested items for the burger weren’t on it, Grease all over the bag literally dripping out of the bottom. Terrible experience
Source: Google
Addy Rogers
★ 5
Great food and took my allergy seriously
Source: Google
Barbara Musshorn
★ 5
Source: Google
Nash “Envious”
★ 4
Source: Google
Holly Talbert
★ 4
Source: Google
Grace
★ 1
All I got were fries and That was the worst fry i've ever eaten. Dry and flavorless. We asked for salt but they clearly weren't salted.
Source: Google
Jon McClendon
★ 4
Had a good experience dining today. I had bacon cheeseburger and a regular fry with water. Service was friendly (greeted when you walked in) and fairly prompt to get food ordered and made. Burger was excellent with generous portions of fry. I would recommend this could be a meal for two if need be. Staff was actively cleaning throughout the time I was there which was a nice surprise . I would vote coming back for anyone looking for a good fast food burger. It is a bit spendy but for the taste and portion size, I think it was worth it.
Source: Google
Dan Frye
★ 5
Source: Google
Kris Schwier
★ 5
Source: Google
Drew Bialecki
★ 4
I liked it. The milkshakes were good the burger contained my favorite food bacon. And the workers were nice. And my Cousin used to work here so made a good impression.
Source: Google
Ella Mitchell
★ 5
Some of the most welcoming customer service I have ever had at a fast food restaurant! Food was great too.
Source: Google
Greg Siemens
★ 4
Expensive for a burger and fries but it is very tasty. The best fries for sure.
Source: Google
Travis Powell
★ 5
Source: Google
Evangeline Mina
★ 5
Door dasher and they are fantastic!! Very attentive and helpful 😁
Source: Google
John Mellor
★ 5
Source: Google
Lea Mickschl
★ 5
Source: Google
Travis Lorenz
★ 5
Source: Google
Mike
★ 5
Source: Google
meow moo
★ 5
Source: Google
Peter Scanlan
★ 5
Source: Google
Marshall Jackson
★ 4
Source: Google
Alyssa Tisdell
★ 1
Honestly the burgers are the only positive here. The price is just ridiculous for what your getting. The fries are soggy, and they barely give you any!! I've visited this location now 4 times and I've always ordered a small. The last time I got a regular just knowing it wouldn't be enough for my daughter and her father and I. And we got as much as a small fry in the cup. And it's a blizzard today and there's no one in here. Couldn't even be nice enough to give the extra scoop you would get in the eau claire location. This place is not worth it for me.
Source: Google
Joshua Triebs
★ 4
Source: Google
Alex Grunwald
★ 4
Very fast service, decent food, alright price.
Get the smallest order of fries, as they give you a LOT
Source: Google
Tom W
★ 2
Very slow service. The burger was "ok" but the WET, SOGGY, LIMP fries should not have even been served. I've eaten at a few Five Guys, and the fries are always crispy on the outside. There was not one speck of crispiness on any of these fries, not one!!! Buyer beware...you've been warned.
Source: Google
Caleb Klingbeil
★ 5
Source: Google
Phil Huiss
★ 3
Source: Google
Jerrick Hidalgo
★ 5
Food was delicious and the staff was great
Source: Google
SnorlaxGaming
★ 5
Source: Google
Tyler Bruening
★ 5
Source: Google
Cynthia Taylor
★ 5
Absolutely love their food. It's spendy but I will make 3 meals out of it!
Source: Google
Rusty Frisk
★ 5
Expensive but good
Source: Google
PeauloDam
★ 1
The cashier wouldn’t answer any of my questions the guy was out of it and the prices are ridiculous
Source: Google
Amanda Schlosser
★ 5
Weston G is the name on my receipt and I was too dumb to get his name directly, but on 10/29/24 at 1pm I received awesome service. The gentleman who gave us our food was particularly awesome! I wanted him and his managers to know his service was greatly appreciated.
Source: Google
Mikhail Zaidi
★ 5
The online order was so difficult to make, but when I got to the store and explained my frustrations behind the counter, they were so sweet to help me out with everything five out of five stars wonderful staff great food
Source: Google
Aleasha Shafer
★ 5
Source: Google
Zed Leppelin
★ 5
Source: Google
Mike Carlson
★ 1
5 guys is known for good burgers and fries, lots and lots of fries. I literally just left, we stop in when we visit our daughter, this my 4th time there and their fries are good, but they give a tiny "McDonalds" portion, nothing like the othet countless others I've been to. Done going.
Source: Google
Thomas MacFarlane
★ 5
Go once and awhile nice place to go and eat.
Source: Google
Andrew Peters
★ 3
Underwhelming.
Others took orders to go because so few of the unoccupied tables were clean enough to sit at.
Source: Google
K K
★ 5
Source: Google
Josh Hurt
★ 5
Love this place!
Source: Google
Roberto Suarez
★ 3
Source: Google
Kyle Willkomm
★ 4
It's fine but little expensive for the quality. burgers and shakes.
Source: Google
Baalf Games
★ 4
I work at McDonalds, and I can say this right now about our establishment: McDonald's secret weapon is salt. They salt the grill to give the burgers a rich, salty feel. I feel like, if Five Guys did that, they would be head and shoulders above places like McDonalds. Despite that, the burger was still delicious, and the fries, while not as crispy as I'd like, had a good pillowy, potato-y flavor to them that I quite enjoyed.
Source: Google
Jason Schrofe
★ 5
Source: Google
Wisconsin Wonder
★ 5
Best burger in the city.
Source: Google
David Neff
★ 5
Source: Google
Todd Cina
★ 5
Food was good and restaurant was clean. Staff was pleasant.
Source: Google
William Weekley
★ 4
Great place to eat
Source: Google
Debbie Dooley
★ 5
Good food. Wonderful people.
Source: Google
mj zimbauer
★ 3
I was really hoping for a better tasting burger with a little extra pizzazz or flavor. Very average.
The fries and milkshake were good. Pretty pricey
Source: Google
Larry Threatt (Roc)
★ 4
Source: Google
Mandy Kimpel
★ 5
Delicious food, a bit pricey but I think it's worth it.
Source: Google
Debora Boehme
★ 5
Source: Google
William Dethloff
★ 5
Gloria had great customer service! Good food. Very happy leaving this establishment.
Source: Google
Robert young
★ 5
Pricey but mmmmmmmmmm
Source: Google
J Rau
★ 3
Slow.......
Source: Google
Kenny Cogdill
★ 1
$19 for a bacon cheeseburger and a small fry. Very high priced!
Open your wallet if you bring the whole family.
Source: Google
Andrea Z
★ 5
The food was great and the ladies behind the counter were very sweet. It was busy and from what I could tell it was just the 2 of them working. Food was still out in a timely manner.
Source: Google
Cole Wittwer
★ 5
Always great everything
Source: Google
Melody Buhler
★ 3
Expensive burger for a subpar flavor. No one knew how to get the tea dispenser to work. Nor did they know how to put a out of order sign on it either. Not one table was cleaned the whole time we had been there which was about an hour and a half.
Source: Google
Merle Lucero
★ 4
Source: Google
Kimo Staples
★ 5
Burgers are soo good, made to perfection, and buns toasted.
Fries hot and salty, and they load you up with them.
Service was great, everyone I talked to was super sweet.
Bathrooms clean and well kept, even smells good.
Milkshakes are "gas" 👍
Overall, great place to eat at.
Source: Google
Cory Campbell
★ 5
Source: Google
Elisamuel Resto
★ 5
Source: Google
Sam Morris
★ 5
Source: Google
Kevin P
★ 5
The best burgers this side of the Mississippi!
The staff was friendly. You are awesome!
Source: Google
Glen Kataura
★ 5
Great food but just as everything to expensive
Source: Google
Emily Abben
★ 4
Source: Google
James Kremmer
★ 3
This location gets compared to the Rochester branch. Here's the reason why: the food is CONSISTENTLY great at Rochester.
I've been to this location 3 different times since open.
First time, I couldn't recommend it because the fries were sadder than a wet paper bag and the concept of seasoning was a lost art.
Second time was after 6pm. The burger was properly seasoned. The concept of crispy fries was still a foreign concept. I'll even add in a clean restaurant without garbage over flowing wasn't even in the business operating plans.
Alright, 3rd time's a charm...
Clean store--Check
Welcoming environment and staff--Check
Clean condiment station and garbage changed--Check
Well seasoned food--Am I dreaming?!
Fries that are FRIED and CRISPY--You bet!
My knock on this location is the ability to put out consistently great food. 2 out of 3 times, this place has been cleaned. After 530pm, you may be entertained with a dinning experience that is not well maintained.
2 out of 3 times, I've had a real flavorful burger with fries that have been seasoned great.
2 out of 3 times, the fries have not met my standard as french FRIED (not crispy).
A real expensive burger experience. Most part, really happy with the freshness of the food. Less than happy with how the food has been seasoned. Pending on the time, you could be walking into a train wreck sit-down dinning experience.
As I shared earlier, the consistent quality of well seasoned food that matches the standard of 5 Guys. It's hit-and-miss at the Onalsaka branch. When they are on, you are getting a damn fine (expensive) burger experience.
Source: Google
Juls Joy
★ 5
Source: Google
Jeff Johnson
★ 4
Source: Google
Kylie Caryl
★ 1
My burger tasted great, but I almost chipped a tooth on a large bone shard in the patty.
Source: Google
Ken Kapfer
★ 3
4 bacon cheeseburgers, 3 fries, 4 drinks. $83. Seriously? Never again. Food was ok, but not worth price.
Would NOT recommend to ANYONE
Source: Google
Charles A Nassar
★ 5
I personally think 5 guys burgers is a great burger and fries place. Food quality is exactly as expected! All the food was hot and tasted great.
The staff were friendly and focused on their job.
The lobby was actually dirty… looked like someone spilled an entire soda and it dried. There were only 3 people working Friday night, so I assume they just could not get to the cleaning.
Source: Google
Jason Frentzel
★ 5
My favorite burger joint to date!
Source: Google
zeke lowther
★ 4
Great staff. Food tastes good but expect to spend $25 per person. Dining area is cramped and feels frustrating to navigate even when the restraunt is nearly empty.
Source: Google
Sue Decker
★ 5
Yummmm
Source: Google
Michael watters
★ 3
Source: Google
Ryan B
★ 5
Source: Google
Mica Luhm
★ 1
Fries are over salted and undercooked super greasy. Over priced, $20 for drink soda and fry. Burger taste exactly like Wendy's and it's half the price. Don't waste your time, service is slow very little seating. Tables and floors dirty.
Source: Google
mike owen
★ 4
First time there, decent food. In my opinion a lil over priced, but not bad
Source: Google
Angela Barsness
★ 1
Staff was rude, food took a very long time and I Really wanted a chocolate milk shake. I was told they were out of chocolate! (?) I’ll go to the one in Rochester.
Source: Google
Nickolas Bulson
★ 5
First time eating here.. the burger was really good. My only complaint would be that the bottom of the bun gets soggy, really quickly, but that aside, it was excellent! Fries were very good. They could have used another minute in the frier to crispen them up more, but all in all very good flavor.
I gave the atmosphere 3 stars due to the 4 dirty tables. I completely understand being short staffed or too busy behind the counter to clean the lobby, but no one wants to sit at a table or in a chair that has food and / or condiments on them.
Source: Google
A B
★ 5
Source: Google
Jan Marie Weber
★ 5
Source: Google
Mary Leske
★ 5
The staff were friendly. Very attentive to the dining area - cleaning and filling between customers. Someone came to each table asking how everything was and if they needed anything.
Source: Google
Big Hoss
★ 4
Not bad, but not worth the price.
Source: Google
Juniper Hamous
★ 1
Actively embarrassed by this location. The floors were absolutely filthy, tables not wiped down. As someone who worked at a location, I noticed several key elements lacking. I watched potential cross contamination (workers at the grill working with raw meat and cooked with the same gloves) and absolutely disgusting counter spaces. When I went to order a burger with veggie wrap, I was given a veggie sandwich (not sure how they confused the two?). When I tried to ask for a correction, the worker had a direct attitude with me, and proceeded to VERY loudly talk about the mistake to literally EVERYONE on the line working. I was then pointed at several times, stared at, and became very uncomfortable. I was yelled at by one of the workers ACROSS the restaurant that "I needed to come to the counter". I was also mis-pronounes several times. I left extremely uncomfortable and will not return.
Source: Google
Ladynu
★ 1
I went there has a customer and I wasn’t comfortable. The shift leader and manager were both rude. They were gossiping and being really judgmental. It’s the lack of unprofessionalism when I was standing there waiting for my food I overheard both of their conversations and the things they were saying was very mean. So that is to say I’m never coming here again. I also use to work at this job and the environment is so toxic. Too much drama behind the scene and people are fake. Good luck getting your first pay check on time. I wouldn’t recommend this place at all.
Source: Google
Patrick Mulrain
★ 2
19 bucks for a burger and fries.
Asked for a single hamburger, got a double cheeseburger. Fries dumped on top of burger in the bag.
Watched as tables were dry wiped.
Source: Google
Scott Dee
★ 5
Source: Google
William Kranski
★ 5
Source: Google
Joe Ingles
★ 2
EXTREMELY overpriced. Okay food. Fries are overrated.
Source: Google
Pat Patterson
★ 2
Worst Five-Guys I've been to. Do your self a favor and go to the Crooked Pint or the Texas road house if you want a decent buger
Source: Google
Shihhan Chou
★ 4
Good fries and strawberry shake.
Source: Google
Trenton Kubera
★ 4
Good food little pricey but worth it
Source: Google
Joseph Dolzani
★ 5
Source: Google
Darrell Janzen
★ 4
Priced a little more than some places. But good.
Source: Google
Deb Anderson
★ 5
These guys were top notch. Food was great, service was impeccable! Loved the whole experience.
Source: Google
Sylvia Valdez
★ 5
Good food fast friendly service
Source: Google
Andrew Ash
★ 1
I went in 15 minutes before closing ( reasonable time for a cheeseburger) or so I thought. I was shorted my fries which cost almost 6 dollars mind you. So I called 5 minutes after they closed once I realized , no answer, and I even tipped them 4 dollars for coming in late , now I'm sitting with a $20.00 double cheeseburger. Never again.
Source: Google
Vicki Ruegg
★ 5
I haven't been there in a long time, the food is very good.
Source: Google
Jenny Vogelsberg
★ 5
We had not eaten at a Five Guys since moving back to the La Crosse area. Food was exactly how we remembered! It was quick and tasted good!
Source: Google
ali arenz
★ 5
Source: Google
Cole Warner
★ 4
We liked this place. Decor was fun. Service was good, as were the burgers. Loved the fact we could "customize" our burgers with toppings. The Cajun fries were fantastic, and there were lots of them! Prices were on upper end. Disappointed that Five Guys asked for a tip on the computer screen but still had a tip jar on the counter for its employees. Are we paying the business to help pay their employees? I don't want to think so...
Source: Google
sabrina osowski
★ 4
Ok. But not worth the price
Source: Google
Kevin Long
★ 1
Way over priced for lacrosse WI!
Source: Google
Gary Jensen
★ 4
Source: Google
Juan Sanchez Philalopos Ralmirez
★ 5
Good food. But they take forever to make the food. I just sat waiting for 20 minutes while everyone who was already eating stared at me. 😆 it was a little over $30 for 2 burgers and a hotdog. Sorry, but I'm one and done for that price. Food was exactly like A&W's papa burgers and the hotdog. Even though the fries were made fresh, they didn't taste fresh. Idk. It is what it is. 🤷
Source: Google
Michael Mettille
★ 3
I came in After helping my daughter.. I ordered a double cheese and bacon burger... It took forever to get.. I watched them through the window they cooked And set it on the side of the grill after it was done... They fried the french fries and let them set and get cold.. Soon I will be sixty seven.. Very high calorie meal for me, it's not a treat, if it's cold....also they put on the cheese and Immediately wrapped it.. The cheese was Cold... it will be awhile.... 24$..and cold
Source: Google
Cassie Jo Hill
★ 5
Source: Google
Dale Nauman
★ 5
Source: Google
joe
★ 1
Source: Google
Marissa Stull
★ 1
Ordered a little bacon cheese burger with mayo. All I got was the bun, the patty and mayo. There was no cheese or bacon. How do you forget to put cheese on a cheeseburger? My husband also didn’t have cheese on his. Make sure you check your food before you leave and get home.
Source: Google
Bruce Hegge
★ 4
You know they are the best burgers and fries. A meal worth the price.
Source: Google
Jacob Dejardin
★ 1
I absolutely understand that rush hour can be hectic but there must be 20+ burgers in wrappers ready to go in bags and only one person is making shakes and fries. It shouldn’t take 2 people to put toppings on burgers. The manager of this store needs to reevaluate his skills if this is how the store is going to be ran. It took 36 minutes from ordering to get 4 burgers and a large fry.
Source: Google
Nick Bjerke
★ 3
Food is good like all 5 Guys but that's too much money for what you really get. $20 for a single person with burger, fries, and drink.
Source: Google
Toni V K
★ 5
Source: Google
Kristen Bobo
★ 5
Food was great. Staff was nice.
Source: Google
Anthony
★ 2
Ugh, this place is so disappointing...I love the food, but it is way overpriced. Around $20 or even more for a burger, fries, and fountain drink. I was shocked when I saw my total price after I ordered. If the prices were more reasonable, I'd come here regularly, but I rarely eat here because it's so expensive.
Source: Google
pat diehlmann
★ 5
Source: Google
Andrea Calkins
★ 2
Food was amazing. The guy making the food did so good!! But the guy who was ringing us up couldn’t bother to greet my friend and I. He was super rude when she asked a simple question, he made a gross face at her and never answered. we’ve never been to five guys before heard great things so we thought let’s try it. The guy who rung us up even made fun of us to one of his employees, unfortunately we will not be returning due to the disrespect! People need to do better.
Source: Google
Mary Wirkus
★ 5
We really enjoyed our delicious burgers and fries at 5 Guys!
Source: Google
Emily Vieth
★ 1
Overpriced, not worth it! Burgers didn’t come with cheese even though that’s how we ordered them. Bacon on them was burnt. For $9 a burger it better have everything I ordered on it. They ran out of fries and wouldn’t make more so we had to remove all of those from our order. Disappointing at best.
Source: Google
Robert Shields
★ 3
Very dirty, stainless steel looks like it hasn't been cleaned in months. Was standing watching cross contamination alot.
Also looking at fries is a sink in the back area
With dirty dish utensils next to it, floors I'm clean.poor management for a store this new to look like this.
Source: Google
Zachary Switzer
★ 4
Good burgers if a bit pricey
Source: Google
Anthony Frayer
★ 4
The food was really good here BUT the workers lack any sense of urgency. There was about 5 parties in the store and orders were coming out once every 5-9 minutes. We waited about 17 minutes for our food. The two trash cans by the front door are overflowing with bags even some on top. The condiment bar trash can is also overflowing all tables were disgusting when we walked in and another customer even left this lovely note for them!
Source: Google
Chris
★ 5
A little on the expensive side, but it was good.
Source: Google
Sam Dooley
★ 5
Source: Google
Jason Jonas
★ 5
Great service, the staff was quick to their work and friendly. The food was good, no complaints.
Source: Google
Nick Reisner
★ 5
Source: Google
CourtnRob
★ 1
Way too expensive! $20 plus for a burger, small fry and large pop. I'm not coming back.
Source: Google
Jeffery “MILK” Michel
★ 5
Source: Google
Tish Madison
★ 2
The person at the register didn't take my order correctly, or the people I was with correctly when asked to correct the order they did nothing.....so we just had to except what was getting to us at the price..... Manager has to tell same employee to stay at the station while customers are at the register... Almost yelling. Everyone in the restaurant heard... Walk into the establishment sidewalk black full of nasty grease. It's been spilled...... Employees coming on shift looking like they just got out the bed very unprofessionally not well groomed at all......no one with long hair has hair net on...... Cashier using dirty rag to wipe off tables.... Garbage overflowing.... Employees more worried about having conversations than serving customers...... French fries cold undercut. No salt or seasoning whatsoever, very bland 🤮
Source: Google
Karen Sepich
★ 4
Delish but not particularly budget friendly
Source: Google
C K
★ 2
Massively overpriced. Tables were dirty. Staff wasn't unfriendly, but were not welcoming and seemed quite unmotivated. Fries were soggy. Burgers were tasty but not worth it. You could go to culvers 3 times for the cost of 5 guys. Not coming back.
Source: Google
Nathan Rice
★ 5
Nice new Five Guys in Onalaska. Staff was quick and efficient. Excellent burger as always.
Source: Google
Patrick K
★ 1
Order a bacon cheeseburger and it had no bacon…order a small fry and drink and it cost $21 which is unreal for how basic it was. I have had great experiences with 5 guys in chicago but will never return here.
Source: Google
Dawn G
★ 3
Burger was OK, but our order was totally wrong. Bacon cheeseburger with no bacon. Our add ons were totally wrong. Employees look like they would like to be any place other than here.
Source: Google
Casi Sobeck
★ 1
I walked in one friday at about 5pm with my significant other who has never had a chance to try it and as soon as we walked in the door we were told very rudely and loudly that they were out of fries and done taking orders for the day!! I was extremely embarrassed and highly upset and my Fiancé nor I will ever return to the onalaska wi location the staff are unprofessional and very rude!!
Source: Google
Sandi Miller
★ 4
Food good but $12.00 for a burger?
Source: Google
Julia Froegel
★ 4
Warning the food was good but it was like $12 for just a burger and the burger was not that big. Fries were like $4. It just seems like a lot for a burger and fries. I know corporate probably sets their prices but that is a lot for fast food especially if you bring your whole famly
Source: Google
Rob M
★ 1
$23.00 for a burger, regular fry and large pop. Not gonna come back.
Source: Google
Craig Powell
★ 5
Great food fast service
Source: Google
Kelly Malnar
★ 4
The manager was barking orders while I was ordering then switched with another employee mid order. Food was good if the burger had a little seasoning it would have been perfect. We were there about 1230, theybopen at 11am and the ketchup was empty. One employee who I think was motivated on the clock, but in uniform was there eating and barged in front of me 2x. Overall good experience but a little manners go a long way.
Source: Google
FEARtheArchMage
★ 2
We were there 7/27 around one in the afternoon, it was our first time and ngl was excited to try it because of all the hype it gets.
The first thing when we got in the casher asked if it was our first time, when we said yes she acted like it was a chore to gave the bare basic explanation of the menu.
My s/o ordered, rushed by the lady and when he paused she pushed for my order. Finished telling her then told her my s/o wasn't done yet. Trying to order was ridiculous with her because you didn't have a moment to decide what to put on the burger - there was no one waiting in line behind us and the restaurant wasn't exactly full.
One man ordered right before us, an older couple ordered after us about five minutes after we paid amd it appeared two other couples had been waiting for their orders before we got there.
None of the three people working very friendly but still more polite than Tracy C (the cashier).
We waited close to a half hour or more for our food, the older couple after us got theirs first.
It was very underwhelming, food was bland and both our burgers were squished - imo not worth $37.27 for two burgers, one large fry and two large sodas.
Source: Google
Paula Curtis Larson
★ 5
Great food! The staff kept very busy taking orders from customers and cleaning constantly.
Source: Google
Robert Crampes
★ 5
Source: Google
luis cruz
★ 5
Me encanta son mis favoritos.
Source: Google
IronZealot
★ 5
Best places to grab a burger if you got the time and aren't in a rush, in my honest opinion!
Source: Google
Peter Flietner
★ 1
Source: Google
Nate Mason
★ 3
First time going to Five Guys, so my experience is based on a first impression. - The burger I ordered was good, they have lots of options for toppings at no extra cost. Service at the register was decent, but the people working on the food in my mind were below standards. It seemed like there were quite a few people behind the counter, but not a lot of activity or productivity to get orders out.
No combo options. If you want a burger, fries and drink, then you have to buy each separately, that'll take a person easily to the $20/person range, which seems excessive for a fast food restaurant. Lunch or dinner at Culver's for the two of us usually is about $20-21 and that includes burgers, fries and drink. Another perspective we ate at Texas Roadhouse the day before and we could do steak dinner options for a cheaper price than what Five Guys does for a dinner or lunch option.
Also it seemed like it took awhile to get our food. Now I realize it just opened a few months ago, but for the amount of people working behind the register, and the seemingly low amount of people ordering in the store...I felt like this place would get overwhelmed during a lunch hour rush. Also maybe take a lesson from that chicken place next door that just opened up. Those guys are friendly, fast, and still deliver a quality product while maintaining competitive prices.
Lastly, my opinion the extra toppings for burger options are at no extra charge, but it seemed to me that the individual cost for each type of burger is what it should cost if it came with the works, not just the plain sandwich. So while the no charge on extra toppings is nice, they make up for it by overpricing burgers to begin with.
Source: Google
Gerald Miedema
★ 2
Almost 20.00 for a burger, fry and drink. Come on.
Source: Google
Ron Richards
★ 4
Very good food but expensive for a burger, if you understand that from the start, food is great
Source: Google
Trifton Dolbier
★ 5
Fun easy to order the first time . Food was good and tasty.
Source: Google
Barbara Ringler
★ 5
Source: Google
Kassi Moore
★ 5
I wish the space was bigger so there were more tables but so far I've been here three times and I left very happy each time!!
Source: Google
Jeffrey Powell
★ 3
So here's the deal - I love Five Guys, I always have. I made it a practice to stop if I happened to be on business in a town with one.
When one came to Onalaska, I was excited. The first time we went, it was great. The last few times, it's gone downhill, and *here's why*.
Part of the atmosphere at Five Guys is that when you order fries, you get a bunch of extras dumped in the bottom of the bag. They're expensive fries, but you feel like you got a bonus.
The last 3-4 times my wife and I have gone, we've ordered a large fry, and there's almost nothing in the bottom of the bag. This wouldn't be an issue elsewhere, but at Five Guys, it's expected.
The burgers are great, the staff is super helpful, but this change has made the local Five Guys step down from being an awesome restaurant to just an expensive burger joint.
Source: Google
Crisi Kent
★ 5
Food was great. Slightly chilly in the store but no biggie.
Source: Google
Jacob Hansel
★ 5
Source: Google
Devin
★ 3
For the price of the food you would think it would be something at least a little special. I am not a fan of the fries. Even though they were made fresh the were still soggy. The burger is nothing special other than there's a lot of it. I found myself impatient to get my food and get out. The staff acted like it was a chore to serve me.
Source: Google
Michael Semb
★ 5
Amazing hamburgers and fries galore. Cajun fries are the best. A great environment indoors and very friendly employees
Source: Google
Terry Tisdell
★ 3
When I lived in Minneapolis they would always dump the extra fries in the bag!!!! Not here, just enough to barely fill the cup 😔 And for almost $20?
Throw in a few extra fries 🤷♂️ Right????
Source: Google
amy matthews
★ 5
Food is awesome and they give a lot of fries(which is great because most places do not)
Source: Google
Chelsea Kaminski
★ 4
Ordered online for pick up in store. Pretty seamless even when they're slammed with people. The employees seem to communicate and work together well while in complete chaos.
Source: Google
Jessica Olson
★ 1
Cheap atmosphere, horrendously high prices, and terrible service. The food was ok, but not anywhere near good enough to justify what they are asking for it. $12 for a simple single patty bacon cheeseburger is ridiculous. $7 for a small hotdog with a slice of cheap American cheese on it. $6 for a regular order of fries, which were just dumped all over the inside of the bag instead of into the cup they should have been in. We ate inside so the bag was never justled around enough for that to be acceptable. My milkshake had shards of plastic in it from the guy busting the lid and apparently not caring. The store is new and looks cheap and greasy already. Ridiculous, we won't be returning.
Source: Google
Robert Bott
★ 5
Best fastfood burger, even better then almost every local sit down restaurant's burgers too.
Source: Google
Donovan Zielke
★ 5
Good food but expensive. Why not give me a value meal? $21 for a burger fries and drink.
Source: Google
Douglas Smith
★ 4
First time at this restaurant, order a burger and fries.
Burger was very good and ordered with everything. The fries were OK and a large amount but very greasy.
Nothing special for the cost. It's probably my only visit.
Source: Google
Ann Krpan
★ 3
Source: Google
Ellen Hess
★ 1
For a burger that is made fresh to order I don't know how it could come to us cold. The bun, grilled onions, grilled mushrooms and cheese were cold, as if they had been sitting in front of the A/C . The fries were not crispy as you would expect, but still tasty and were the only thing that was hot. The peanuts were stale. Tables had not been wiped off and trash was overflowing. Not the experience I was hoping for, for our first visit. Very disappointed and yeah, it's not cheap. Will stick to Culver's!
Source: Google
Jane Rudert
★ 5
It was very busy the evening we went, however, the wait staff was great and our burgers and fries were great. The only small complaint I had is the peanuts were very stale. Not a big deal, the food was great as well as the service!
Source: Google
David Tronik
★ 5
The place is great place to eat at. But a little spend. But good.
Source: Google
Joe H
★ 5
Took over 10 minutes to get a burger but it was worth the wait. Delicious! My first time and it won't be the last. It was a little cluttered looking, looks like a new location and just getting settled in.
Source: Google
Rachel Kennedy
★ 1
It was bad. Hamburger bun was soggy and burger wasn't as good as Culver's. Told them but they didn't seem to care even though they asked--lol. Won't be going back there---
Source: Google
Hana Brown
★ 5
Source: Google
Dick McElmury
★ 5
The burgers and fries have a taste of there own. 😋
Source: Google
Jessica Downing
★ 1
way to much salt in the salted caramel shake
Source: Google
Dottie LO
★ 2
Have been to plenty of 5 guys and I was underwhelmed. My burger was mushy, I asked for no cheese but got it anyway and the fries were limp and not cooked long enough. It wasn’t very clean and the hard core rock music playing was too loud. Sadly disappointed. Maybe they’re err having a bad day, I dunno.
Source: Google
Heather Kotecki
★ 3
Food was good but it's on the pricey side about like Culver's and Hardee's. I'd eat there again but just not on a regular basis
Source: Google
james marcotte
★ 4
Source: Google
Paul B. Apfel
★ 4
Very good shake and burgers but for 3 guys 3 shake and 3 burgers $55 seemed crazy... we didn't even get to try the famous French fries???
Source: Google
Alexis & Jonathan Juran
★ 5
Source: Google
Peggy Schelbe
★ 2
Very greasy french fries and the burger was ok. First time visit. Wasn't impressed. Use hotter oil so it doesn't soak into the fries 🍟
Source: Google
Mary Elizabeth
★ 3
First time trying this and they got my hot dog wrong. The fries and shake taste really good. Kinda disappointed that they got my hot dog wrong, over all it was ok....
Source: Google
Martin Sanchez
★ 5
Source: Google
Tamara Toulou
★ 4
Good food but Kind of expensive.
Source: Google
Jaycie
★ 5
Nice place we stopped in the evening. Fast service and clean tables. The hamburgers were delicious! Definitely coming back!
Source: Google
Jac N
★ 2
I can drive a mile and eat a mind blowing burger at Milwaukee burger for the same money if not cheaper.
Source: Google
Todd Miller
★ 5
Gal at register needs to learn menu… clueless, food was great but spendy.
Source: Google
Josh Malszycki
★ 5
Best burgers in town! In Onalaska,Wisconsin
Source: Google
Adam Van Liere
★ 5
Source: Google
Tom Anderson
★ 5
Source: Google