★ 5

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★ 4

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★ 1

I think someone bit my egg then put spit it out on my sandwich

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★ 5

Nah

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★ 1

This Blue haired girl with a tatoo on the right forearm when we walked in rolled her eyes and was being rude as if she didnt want to take our order. And then proceeded to be more rude, and practically throw an empty cup at my friend. And even had attitude about my refresher being on the counter but the number wasnt called, i dont want to accidentally tale someone's drink. And to top it off she didnt even give us a receipt.

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★ 2

i ordered 2 1/4 meals. i was asked to pull ahead our food was COLD cheese was not melted on the burgers and the fries were awful. i am not sure why i had to pull ahead Almost 20.00 for terrible food. lesson learned

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★ 1

I order the same thing all the time. The number one with extra sauce and EXTRA pickle. Every time I get my order the fries are cold and there is one pickle on the burger. Now with there new drinks I get a Tropical Refresher. It is go good. But last few times I got it I say no ice, and extra 'bursts' I paid a full $1.60 for two extra scoops of the bursts. Just for it to come out with the same amount as a normal drink!! Also when saying no ice it comes out half full! Just add extra lemonade! I'm so disappointed and the workers are always so rude, or slow with orders!

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★ 4

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★ 5

Omg!! Do you sell the Special Edition Golden Sauce by the gallon?? I'll take 2 if you do!! Best McDonald's dunkin' sauce ever!!

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★ 3

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★ 1

Takes FOREVER to get food. took over 30 min ordering in the store to get 2 breakfast sandwiches. Very unorganized staff.

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★ 5

Went there at 11:30pm tonight and ppl were working but no one would answer us 😒

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★ 1

Service Sucks
Food is gross
Ill still eat there

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★ 1

Everyday mcdonalds get a lunch rush.. Be Prepared!! It happens at the same time everyday!! I will not pull forward anymore to wait for my food as the last 2 times you've forgot about me and I've had to park my car, come in and ask for my food that was supposed to be brought to my vechicle. The people who work here need better training also, customer service is a joke and they act like because they're busy all customers must return late to work due to the incompetence of workers. DO BETTER!!

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★ 1

*update like 9 months later* this place sucks so hard! they just went 24 hours on thursday friday and saturday recently which is great because there is at least 2 factories that let out at midnight (they were only open until midnight before so anyone off at midnight couldn’t get food)… anyways- they up and stopped staying open 24 hours. i got there at about 12:03 am and the lights were on and another vehicle was at the menu already. i waited 5 minutes and another vehicle pulled up. i was like what the heck is going on and look, sure as sin the lights are all turned off. the app let me order and the drive thru greeted me. i called up and asked if they were open 24 hours NO THEY ARE NOT even though google says 24 hours and they were open the last few weeks. i’m done supporting this business. i sucked it up the last time but this is ridiculous. 3 vehicles in the drive thru and they don’t have the courtesy to tell people they are closed. real classy antigo

i checked their hours before going and had plenty of time before they closed. i pulled up and seen the light on and went to the drive thru- waited there several minutes, backed up and seen they turned the light off while i was waiting. they do not want to do their jobs apparently because they seem to close early or at least turn the lights off so you don’t come. if your employees do not want to do their jobs and stay open your posted hours you should know this. if you check reviews then you will know this now.

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★ 5

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★ 2

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★ 1

Pick someone else for your drive through window! It was a super busy Sunday and I’m sure she pissed a lot of people off. Couldn’t even say you’re welcome when people were being polite and saying thank you. Just gave dirty looks. Do better.

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★ 3

They were a reliable place that rarely messed up an order Lately they have been messing things up left and right. I seldom hardly ever complain. It isn't worth my time to make a fuss over an item that is just a few dollars. Recently, I ordered a triple cheeseburger with an extra patty and got cheeseburger without any patties. I don't know if workers were playing a prank on me, or if someone ordered a cheeseburger with no patty and got mixed up with mine. I am not sure how that could have happened. But, that was a $6.00 error. It made me more upset than totally missing an item, since I didn't catch it until after I got home. I contacted the 800 number, and it has been four days with no callback. It gives me a sour taste in my mouth about how they care about customer service. I called corporate again to escalate the complaint. It shouldn't have to multiple phone calls of waiting on hold to get a refund or a gift card for reimbursement.

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★ 4

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★ 3

The food service is all about making your customers feeling good about the experience, not acting like we are interrupting. A smile and thank you go a long way.

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★ 3

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★ 3

Slowest service I’ve ever received. Waited almost an hour for 1 meal.

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★ 4

Sometimes the service is good but sometimes it isnt good and it is good food and a decent place to go to

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★ 5

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★ 2

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★ 5

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★ 1

I very rarely ever get fast food breakfast. Today I thought I would treat myself. I ordered the Big Breakfast as I wanted Pancakes. I got back to my office which is literally 2 minutes away. Sat down to enjoy...and OMG!!!! ICE cold eggs and sausage. I look, and there is grease formed on the sausage it was so cold. Pancakes...well HARD as a ROCK!!! So thank you McDonalds for once again reminding me why I NEVER come there. YUCK...YUCK...and a total waste of $7.59 for a fast food breakfast.

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★ 4

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★ 1

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★ 5

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★ 5

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★ 4

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★ 4

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★ 1

We went through drive thru on 5/18/25. The order was wrong and the service wasn't much better. We addressed our issues with one of the assistant managers who instead of taking care of the problem chose to give numerous excuses of why the service was bad. I called today 5/19/25 and spoke with one of the managers Faye and she ensured me the way things were handled were unacceptable and that she would definitely address the issues with those involved and make sure these type of issues will not be repeated. After speaking to Faye she made me feel that it would be addressed properly. Even after our bad experience we will return due to the assurance from Faye. She went above and beyond to ensure this isn't the normal business practices. So I want to give Faye a huge compliment and shout on how she handled everything she was absolutely amazing

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★ 5

Fantastic service, amazingly friendly staff!

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★ 1

Ordered three double cheeseburgers plain they were so dried up they taste like boot leather you could tell that they scrape the stuff off the top of three old ones one was still full of onions and mustard. People there too lazy to make you fresh food

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★ 1

🙄 what’s the point of ordering extra sauce… paying for extra sauce… for me to get barely any sauce 🙄. Disappointed again. Smh maybe one day they’ll get it right.

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★ 1

Waited 30 minutes for fries to be cold, bigmac was luke warm l. Called and asked the manager what was taking so long he got cocky with me said the chicken tenders take 9 minutes everything was made fresh he will bring it to me in a minute then sent someone else to bring it to me.. okay if it takes 9 minutes too make the chicken tenders then why does it take 21 minutes too make a bigmac, a kids cheese burger,and a bacon mcdouble.. asked for some sort of refund or discount or something he kept telling me no.. very displeased with my whole interaction there today. Will NOT be going back and will be informing everyone I know that goes there daily about it also. Lots of service lost due too this..

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★ 5

We went through the drive through window. Fast service good food

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★ 1

The older lady that works at night is NOT nice or respectful! Also what the heck is up with the ONE pickle on burgers??!?! And when I order EXTRA pickles I get TWO….

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★ 3

I have yet to get what I order from here

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★ 5

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★ 3

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★ 4

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★ 4

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★ 2

Ordered from here against my better judgemental after reading all of the recent reviews and the "manager/owner's" replies.

These reviews appear to carry little weight with management, because nothing has seemed to change. Acknowledge, pretend to care, do nothing about it, repeat. The money keeps flowing in, why bother to make a change for the better. Stat Quo and laziness are abundant and obvious with this group. I would be embarrassed, but clearly they have no pride.

Do not bother ordering ketchup, mustard and especially do not pay for a dipping sauce. They will not be in your bag.

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★ 5

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★ 1

I waited 25 minutes for a simple breakfast order on a Saturday morning. When I asked to speak to the manager about it I was told it was due to staffing. A Killian Group facility. Maybe pay the kids a little more to save your rep.

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★ 5

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★ 1

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★ 2

No holiday pie this year… bad move.. I’ll give better review when you make better decisions

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★ 4

McDonald's

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★ 4

Service was good, but forgot my bbq sauce 2nd time in a row. Also receipts at the kiosks are still out.

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★ 5

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★ 1

Closed early. Refused to answer drive through and when we pulled around staff stared at us and shook their heads.

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★ 2

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★ 3

Expensive, remember when you could take your family to McDonald's, because you could afford it, Bidennonics!!!

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★ 3

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★ 5

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★ 1

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★ 5

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★ 4

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★ 1

Just slow and awful. No kindness or respect and it clearly shows that the employees don't care to work here.

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★ 3

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★ 1

Chicken nuggets were nasty

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★ 4

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★ 4

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★ 5

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★ 5

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★ 1

Waited almost 15 minutes for a 69 cent ice cream cone. Sad

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★ 2

2 deluxe quarter pounders along with coffee. Coffee hot! Fry slip said "no mayo"
While trying to figure out what tasted so weird, it appeared the mayo had been scrapped off. The tomatoes were battered &
Fermenting. Meat dry, dry;
like it was lost on the warmer. Simulator to when the fries are kept under the heat for an extended length of time. Just a weird taste.

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★ 4

For a McDonalds, it is pretty nice.

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★ 3

Screwed up order twice.

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★ 5

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★ 5

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★ 3

Always new faces

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★ 4

Angels become demons to some

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★ 3

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★ 4

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★ 2

I went to get breakfast this morning. There were busy in drive so I went into lobby. The person taking my order was really kind and helpful. There was about 4 people behind me 2 at the kiosk ordering food. I waited almsot a half a hour to get 2 sandwiches and 2 coffees. Reason why I’m upset is because litterly almost everyone after me got thier food before me… my food was hard and cold. There was this old lady just yelling at them where my McMuffin where my coffee she was the 7th person to order and she got her food before everyone. Now if that was someone younger yelling at them the customer would have got yelled at right back.

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★ 5

Still the happiest fastfood place on planet #3.
If you want great food on a budget, the dollar menu is still under five dollars for burger fries and a drink.

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★ 2

So glad (heavy sarcasm) that I ONCE AGAIN paid for extra sauce, and got none. I know extra and none are easily confused 🙄. Is there something wrong with your system that this is such a common occurrence? The order slip is extremely easy to understand, even to someone that doesn't work there...

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★ 5

The workers are always friendly, the fries are always fresh which is amazing and why I keep coming back. The atmosphere can get a little weird sometimes because people use mcds as a hang out spot but otherwise it's fine. It's weird to see a futuristic looking McDonald's, haha.

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★ 4

I used drive threw

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★ 5

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★ 4

Fast food. It's okay when you're really in a hurry

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★ 4

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★ 3

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★ 3

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★ 5

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★ 3

It’s a McDonald’s… in a bigger small town. Pretty clean and not too busy.

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★ 5

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★ 1

5$ mcChicken? Came up to the drive thru with a question and was interrupted with “I JUST WORK HERE”. Asked for no lettuce and when I asked if there’s no lettuce she shrugged at me and said it costs MORE to take the lettuce off now?? So I drive to the parking lot and go inside (I can not eat lettuce) and ask when the extra charge started for “NO LETTUCE” because I buy a mcchicken almost DAILY… and it was never 5$ for a mcchicken. Everybody was rude, the burger tasted like garbage, I am truly never going here again. I am beyond disgusted and hope they get rid of the awful drive thru girl for their own sake.
YUCKKKKK 🤮🤮🤮🤮🤮🤮

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★ 3

The food was alright, it's McDonald's what do you want to hear. They are pretty quick about getting you your food also. Nice and friendly staff.

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★ 5

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★ 2

I came in earlier to get a kids meal. I didn’t think I would have to specify my life to ask for a kids meal. The lady that took my order around 2:40 was very disrespectful and put a costumer under pressure, I work fast food, two jobs in fast food. And I don’t care who you are I’m not going to decide YOUR order for you. Yes I may not have a kid or I may be “too old” for a kids meal but I do in fact have a nephew. I was going to be civil and come back for a toy after work. And all I got out of it was even more disrespect. In her words “ Wow that’s a big story for just a toy!” We showed her a receipt and tried to explain but it wasn’t going to work. So we got my nephews toy I paid for because I know working fast food it doesn’t change the price. And left. I am VERY disappointed in the customer service. Because I work hard to treat myself and my family to something nice. To get this.
-Izzy.

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★ 5

Took around 10 mins to get my order. Asked for it to go and they brought it on a tray. Guessing new employees so still food was good

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★ 5

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★ 4

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★ 5

Love the staff here everyone's so friendly and hard-working they really put their effort into making your food fresh and hot when it comes out and no one leaves without a smile great atmosphere

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★ 4

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★ 3

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★ 3

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★ 5

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★ 2

The very worst McDonald's I've ever been to. And it's consistently always bad

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★ 3

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★ 1

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★ 5

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★ 1

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★ 5

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★ 4

Usually pretty fresh and service is fairly prompt.

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★ 1

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★ 5

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★ 5

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★ 3

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★ 1

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★ 5

Wow just wow it was outstanding

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★ 5

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★ 4

Most of the time they are stingy on the sauce even when I ask for extra

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★ 5

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★ 5

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★ 4

Drive thru. Fish
Good

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★ 3

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★ 5

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★ 3

Quick food as long as they get your order right. Good prices when they don't up charge your meals with things you didn't ask for. If you try to correct the mistakes, they will insist you said things you never said.

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★ 3

Watch out for people cutting you off in the drive thru. LOL!

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★ 2

Always closed before there hours state online

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★ 5

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★ 3

Had to wait awhile

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★ 3

They always forget something, never fails. But the people I've dealt with have been nice and professional

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★ 4

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★ 4

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★ 3

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★ 5

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★ 4

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★ 4

Service was very good

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★ 2

Stopped in for some breakfast on the way home from 4th of July weekend. Ordered $30 worth of food and took about 30 minutes to get it. We had to go ask the cashier where our order was. It was weird because people who ordered after us got their food first. She stated the order was taken off the screen. Definitely no longer "fast food" when it takes almost 30 minutes to get your order.

I give credit to the manager who was motivating the staff in the kitchen, but McDonalds has a standard to uphold with providing "fast food"

Food was good though.

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★ 4

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★ 3

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★ 3

Ordered drive-thru breakfast and did not receive the sauce.

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★ 3

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★ 4

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★ 5

Very clean. Friendly staff

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

McDonald's is fast food...the only difference between one or another is how fresh the food is from one store to another

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★ 4

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★ 5

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★ 1

Terrible service and food,this was the worst place to go for breakfast.

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★ 2

Better at other places..messy wrapping of food..mess on beverage container

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★ 5

The app is the only way to get the correct food from here. I have ordered many times and it was wrong till I started to use only the app.

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★ 4

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★ 4

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★ 5

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★ 3

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★ 1

We have a big family, 6 kids to be exact! We live on the opposite side of town than McDonald's, but nevertheless, whether we go there and eat, or bring it home and eat... The food is NEVER cooked to order !! Either way too much sauce (ketchup/mayo) where it sogs the bread and gets all over you when you eat, or little to no sauce at all! The burgers are usually very dry,and lack seasoning... Far different tasting than any other McDonald's we have ate at.... In not a good way!!!! Terrible service, long waiting times, missing food over half of the time, rude employees, and disgusting food!!! Pay the extra money and go to culvers or arby's.... About the only 2 fast food joints in this town with food that tastes as it should!

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★ 1

I waited 15 minutes for the first car to get their food. I still had someone in front of me so i bailed. Never go to McDicks after 10pm in Antigo .......i saw several workers slowly milling around thru the first window, they seemed to have minimal ambition which ticked me off more.

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★ 1

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★ 5

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★ 5

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★ 3

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★ 5

I live in antigo and this is the place my family and I frequent the most. Whether it just be for a large cup of sprite or for our evening suppers. The fries are always fresh and the workers are always friendly. Great place to eat and it's in a very convenient location for anybody just passing through.

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★ 4

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★ 3

Food is getting a but pricey there but has a good variety of meals/sandwiches

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★ 1

TERRIBLE SERVICE AND VERY RUDE PEOPLE I WILL NOT BE COMING BACK AND IT SMELLS GROSS IN MY CAR/INSIDE....nvm we got our food and 2 FREE large fries that are amazing love y’all!

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★ 4

Good hash browns

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★ 4

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★ 2

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★ 1

Onions on burger, fries warm and not fresh. Very dry and gross. Only thing gotten right was the drink.

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★ 1

Waited at drive thru. 3 car's went from other lane before I was even addressed. When I told cashier she just giggled and said it wasn't her fault.

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★ 1

Terrible food. Still waiting for the food coupons the manager said she would mail to me

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★ 4

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★ 1

Always an awful experience, very rude employees. Every time we go there it’s almost a fight. It’s getting ridiculous, food sucks too. No one knows how to do there jobs there apparently. Takes 4 of them to figure one thing out. 🙄

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★ 1

Over the years this location has gotten worse and worse. Today we stopped in for lunch and used the kiosk because no one came to help us in the front. The machine worked fine but never gave us a receipt, and the staff could not get us one either. After we got home we noticed that we were missing milk. We called and they could not help us because we had no receipt. The person on the phone was also rude to us and said the kiosks are all working fine. Overall, not a good place to eat, at least not nowadays.

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★ 5

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★ 5

You got to love greasy food

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★ 5

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★ 4

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★ 1

It's McDonald's, not much more else to say about it.

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★ 4

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★ 4

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★ 4

Staff was doing the best they could given how busy it was.

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★ 3

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★ 1

Update: 3 years later. Continues to go downhill and Killian Management Services doesn't care as long as they are making money. They mess up the simplest order. Order extra pickles get no pickles. Quarter pound Deluxe most of the ingredients missing, no tomatoes pinch of lettuce etc. Double quarter pounder got a single in a Double quarter pounder box. The list goes on.

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★ 4

It's one of the better locations, pretty clean restaurant and clean bathrooms. You could tell the food was quite fresh and hadn't been sitting in a warmer all day like alot of locations! Probably one the cleanest locations in all of Antigo!

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★ 5

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★ 3

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★ 4

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★ 4

It's McDonald's, it's the same as every other one.

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★ 3

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★ 3

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★ 4

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★ 1

worst service ever. The employees don’t know what they’re doing, and everyone is so mean. Never again. Took me 10 mins waiting just for ice cream.

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★ 3

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★ 4

Well I went to the drive through waited 25mins and then my order wasn't right. I went back and they fixed my order and apologized repeatedly. So I wasn't upset with them. At least they were there and working night shift. Only two girls.

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★ 5

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