★ 1

Watched them clear every order on the screen to keep the times lower. Still took almost 15 minutes to get a burger and fries. Fries were very old. Burger was cold. Bun was stale. Very bad service as well for lunch earlier today.

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★ 1

Ordered four items took me like 15 minutes to get to McDonalds to pick it up just for them to tell me they don’t have it and that the code was claimed

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★ 4

Just got gas at the pump. Did not eat there

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★ 1

Very disappointed, they screwed up my order again. I went through the drive through, and they are not very friendly, They can’t smile for nothing. If they don’t like their jobs go somewhere else.

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★ 4

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★ 5

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★ 1

So, I haven't gotten a McDonald's meal in many years. I ordered a fish sandwich. Oh my has it shrunk to half the size it was and costs twice as much!!!!!!!! This reminds me of why I stopped going to these places to begin with. The service here was very confused about our order as well.

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★ 2

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★ 1

We were here visiting from another town and a female worker was VERY RUDE to the customers and was not appropriate and the tables were all dirty amd not very welcoming

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★ 4

It would be very nice if you could use their gift cards as a payment option in their app.

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★ 5

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★ 5

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★ 2

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★ 4

They may have some bumps in the road, but in the end, they will make it right. Theres one women who works there that gives her all and works with what seems to be tirelessly! That lady always makes my day when she's there!

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★ 1

I received my sandwich with a bun that is burned black and it is compelling inedible. With this I also ordered 2 Big Macs without pickles, both had pickles on them.

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★ 4

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★ 5

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★ 3

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★ 2

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★ 3

could be better

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★ 4

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★ 1

The woman taking orders was instantly rude as soon as you start ordering. Window girl was lovely and sweet, but as of ordering she cuts you off with “is that all!” And “are you done yet” and then says “ok pull up”.

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★ 3

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★ 3

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★ 4

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★ 4

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★ 3

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★ 5

Always smiling with great service.

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★ 1

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★ 2

Service is from average to terrible.
They say you'll get your table service, then yell out your name instead. Very confusing.

Your food is bagged, instead of being on a tray. Kinda a big hint to take your food and get out!?

Food is also "typically" cold. That is, it's right on, or been sitting awhile. For the record, my lunch time is between 11 am, and noon. So it near rush hour and food should not arrive cold by any means. Right?

Tables are NOT clean, and the trash is falling out of the containers within the restaurant. Likewise for the restroom.

Makes me wonder if a fully robotic McDonald's isn't such a bad concept after all. ;)

Update. My break is taken wherever that I happen to be. And must be taken between 11 AM and noon. I have a variety of routes but arrive at Clintonville, WI, often. The table service has improved. Still, tables themselves are typically not wiped down between guest.
Trash has been taken out more than previous visits I've had.
Overall there has been improvements, and I would not call this the worse McDonald's (that award is reserved for the one that did not consider using the McDonald's app as a physical customer and made you wait until the lines (both drive-thru and register) were taken care of).
All that said, I've never become physically ill eating here or had to wait for my food beyond normal time.

11.15.2022 UPDATE requested by Google
Again, further improvement! Service has dramatically improved, while tables and trash are now kept up very well. Food is now served on a tray when ordering in instead of bagged.

01.31.2024 UPDATE requested by Google

Wow. Just wow. Food is, again, bagged and name called out instead of table service. Was informed not enough staff to clean trays or bring food to the tables.

Google update request again.
06.15.2025
No change. Just as bad as before. I work hard and all I request is table service to attempt to reenergize to finish my shift. This is why I use the McDonald's app.

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★ 5

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★ 5

The workers usually are kind to us and all but today they were teaching a new worker how they would do stuff but that didn't make anything worse

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★ 5

Any McDonslds regardless of the location has always had good choices of food items as well as friendly and courteous staff

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★ 3

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★ 1

Took order 20 minutes. So long 1 star do not go here.

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★ 3

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★ 3

I ordered a sausage, cheese, Mcmuffin and a hashbrown. My hashbrown was good, not greasy!! My sandwich was very greasy and Luke warm.

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★ 3

Depending on the time of day it really is hard 2 pinpoint
I was a Shift Manager at another McDonald's 30 years ago & the standard for this location truly depends upon who is working

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★ 1

Well the BBQ tasted like ketchup and the lemonade taste so sour. Do better make sure ur ice cream machine works. Normally I would rate them a 5/5 but this food was terrible I had my parents try the drink and the didn't like it

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★ 4

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★ 4

All about 20 pc for 5 bucks

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★ 3

It's mc donalds. Just stopped to grab a hash brown

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★ 3

Stopped to grab a couple hash browns

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★ 4

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★ 5

Very friendly and knowledgeable associates.

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★ 5

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★ 1

I don't usually give bad reviews for any restaurant, but this place disappointed me more than twice now. Once, I was at the drive-thru and got pollen on my fries 🍟 as they were already cold. Though it was just a mistake but today i have hair in my mc double that i had to pull out of my mouth, and after closely observing the sandwich, i found another. After reading the comments about employee hygiene now I really regret the decision to go there.

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★ 2

You gotta double check to see if they gave you everything you ordered

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★ 5

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★ 1

Got my order taken in a timely manner but yet I sat at the drive through window with nobody else infront of or behind me for 15 MINUTES waiting for my food. My order consisted of a big Mac, medium fry and a hi-c. The frys were cold, the burger was cold and the bun tasted stale and old. For a 15 minute wait this outcome was ridiculous. I would have been fine with the wait if my food came out hot.

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★ 5

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★ 2

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★ 2

Nope
Ordered a 1/4 pounder w cheese only onion
And that's the onion I got

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★ 5

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★ 1

I used to work there. I don't recommend working there unless you know for sure they are in actual need of more employees...the additional help. That is why I've decided to edit my rating. The employees who work there aren't the root of the problem. The Mchire website can be misleading. You can't always believe what it says on there.

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★ 4

It's fricken McDonalds. I'll say this, the morning staff are on point and awesome.

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★ 1

So I enjoy a Big Mac almost 100% of the time. Probably one of my favorite fast food sandwiches. Yesterday the Big Mac I had pretty much made me want to never order it again. Give it negative if I could. Down at the bottom it asks what sandwiches would I recommend. I definitely would have said the Big Mac but that’s a pass.

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★ 3

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★ 5

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★ 4

McDonalds in Clintonville, Wisconsin is closed on Thanksgiving. It was confusing to people because that McDonalds was still taking online orders on Thanksgiving. There was no one there to fulfill these orders.
Plus, the drive thru menu was still lit up. People were pulling up and waiting to place their orders. The convenience store worker had to go out numerous times and tell the customers that McDonalds was closed. She ultimately had to put a note over the drive thru speaker that McDonalds was closed. Even still, people pulled up. Sigh...
The good thing was that the bathroom was still open in the convenience store and the lights were on in the bathroom, too!

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★ 3

Cheep food.

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★ 5

Very clean 👌

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★ 1

Couldn’t get a simple order right. Just randomly put whatever condiments they wanted on my sandwich n the apple pies literally taste like cardboard 0 stars is what I am rating them!

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★ 4

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★ 3

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★ 5

Nice place to get a quick meal

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★ 5

It was good

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★ 1

Said they can’t sell us a happy meal toy without the happy meal when the website says they can and every other McDonald’s I ever been to does do it. Didn’t care for the attitude either. Never going back

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★ 5

Many dirty tables. All else was ok.

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★ 3

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★ 1

Slopped together. Expensive

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★ 5

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★ 1

The manager came slowley to the front . His shirt was wrinkled, dirty and his hair looked unkept & well he basically looked worse than his workers & they all looked like they hated there lives, & the rest were to stonned to care. The food was sloped togeather & me & my son got sick after eating it. We both had the spicy 🔥 🍗 sandwich, what a let down, it wasnt good, tasted old & cold, fries to. There is no care in this place & its really going down .

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★ 5

It's where I eat when I want fast food.

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★ 4

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★ 4

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★ 4

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★ 1

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★ 1

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★ 3

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★ 4

We ordered to go.

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★ 3

I saw the sign on the window for the McFlurry. It looked like a good treat on a hot afternoon. What I was served did not look anything like the picture. I won't order it again.

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★ 5

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★ 3

Gas station about it

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★ 3

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★ 2

I tries with cold hard. And it was a small, big and a large rain. Long stop drink and my hamburger looked like somebody stepped on it.That took 15 Minutes I know it's nobody in climbing. I'm a drive. Three or inside.His clothes also terrible, stay away or hire some people that want to work

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★ 2

Got an order to go. Order was wrong and ended up throwing most of it away. Asked for a folded egg and cheese. Got round egg and no cheese. Threw egg away

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★ 4

They'll get your order right about 8/10 times. Use the kiosk because they rarely come to the front. The food is decent, otherwise. It's a typical gas station fast food place vibe. A lot of workers stop in on their lunch breaks.

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★ 2

The coffee tastes like it was burnt it was disgusting it was a wasted my money

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★ 3

Food was fresh. Service was good. I like salt more than most. But the fries were over salted. I dusted each couple off before they were even edible. This seems to be a trend after reading other reviews. My food was good other then the over use of salt.

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★ 1

Well I tried again to get the same result. I'm not looking for a 5 star meal but c'mon, fries were maybe a half portion and cold. Big Mac and Q-pounder had completely dry hamburger

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★ 4

Didn't go inside nor deal with anyone got it delivered. But it was McDonald's

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★ 5

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★ 2

Fries were awful. Badly oversalted. Manager didn't care. Shame on McDonald's.

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★ 2

Cute, updated place but the few times I've gone the staff had been so blunt and borderline rude that I would not go back.

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★ 2

i try not to leave bad reviews i’ve thought about it a few times but decide not to. but i’m annoyed. mcdonald’s is not cheap and so when i come and pay all this money id like to get what im paying for. i bought 2 medium fries and a large and they were all half full, they weren’t fresh which isn’t a big deal normally but it is when i had to wait 10 minutes. the only other things i order was a plain hamburger and a mcdouble so nothing crazy. but my mcdouble hardly had any ketchup on it. it’s not that hard lol

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★ 4

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★ 1

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★ 1

Listening to one particular manager screaming and swearing at the employees here is one of the most unpleasant things I’ve ever experienced. We don’t come to McDonald’s to witness verbal abuse and intimidation. Yikes.

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★ 4

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★ 5

I stopped to get gas

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★ 1

The female night manager is about as useless as they come! A person shouldn't have to wait over 10 minutes to make an order in an empty restaurant.

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★ 5

We just went through the drive-thru for a coffee. But we're very surprised and well pleased at how friendly and accommodating the staff were. Thank you Clintonville McDonald's.

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★ 1

All 3 orders of fries (1 large, 2 medium)were half full at best. We could fit all 3 orders into one medium container. Ordered the Cajun bacon chicken sandwich. The bacon on the sandwich was burnt and not even a full piece of bacon. Dime size sauce at best. No pickles. The bun was way over toasted and dry. I was appalled with the quality. To pay over $30 for 3 drinks, 3 fries, a sandwich and a few nuggets... to serve this low quality is just not acceptable. Each time we've gone to this location it's been awful, but this was the worst.

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★ 1

They are not doing their job got our orders wrong...taking forever to get help with this order replace....this place is suck...they need leadership to work with employees badly I mean really bad

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★ 1

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★ 4

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★ 5

Got what I needed quickly.

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★ 4

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★ 3

Service was slow. Ice cream machine was broken. Food was average

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★ 3

Need napkins

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★ 1

My slip said one thing but my sandwich shows a different thing…. No cheese but paid the extra amount for cheese, asked for no pickles but still got pickles. I can’t get cheeseburgers without them making it wrong then scrapping the extras they put on it. I’m allergic to onions and everytime I see that they scrapped off the extra topping they had on a sandwich I can still go to the hospital. This is just getting to be ridiculous. What’s the point of ordering food from Clintonville if they can’t follow slips. I am just done coming here. I’ve spent between 29.00 to 40.00 every week for food I can never eat ever. I am just so disappointed in this location.

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★ 1

Anytime I go to this McDonald’s doesn’t matter the time of day, I normally use curbside because I order my stuff on the app. I’m always missing something, but I don’t even understand how, I worked at McDonald’s. The order comes on the screen and shows 2 medium drink and 3 kids drinks and the type then it will show 3 6 piece happy meals extra fries and a toy. Then comes on the rest of the order. The kid walks out with just 4 drinks and one bag of food no happy meals. I looked at him and said where is the rest and he was just shocked and asked well what are you missing. I was still miss 3 happy meals and another soda I got the happy meals but not the other soda. What a joke. I’m just going to take the 25min drive to new London McDonald’s from now on because this place no one seems to care. No one smiles ever, no one looks happy to be there. I can go to new London and at least get greeted with a smile. I rather waste the gas driving to a better place then keeping going back to a crappy place that can’t even get my order right, even when I’m sitting there for 10mins waiting.

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★ 1

Everyone that works here has a attitude and the last time I stopped I had an entire fake eyelash in my steak egg and cheese bagel not worth the trip

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★ 1

I went in to buy a toy for my kid not a meal.just the toy.. I do this all the time to get the whole toy collection.
Just not this location . On the corporate site says you are allowed to buy just the toy! the manager was so rude an the whole staff.. I was kind an wasn’t rude at all..they would just keep walking away saying we are not allowed to do that! An kept ignoring me.. I just stood there and waited an kept asking politely.
She said I have to call corporate.. I know she didn’t.. she said fine I guess we can! But they charged me for a whole happy meal for the toy! This location everybody that was working was so unprofessional an rude.. it bothered me for days.. it still hurts how mean they were to me..

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★ 3

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★ 3

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★ 5

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★ 3

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★ 4

The service is top notch at this location, friendly as well. Otherwise, it's McDonald's, what else can I say.

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★ 5

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★ 5

Everything was clean
And the service was great.
The kitchen staff work very hard to provide the food so rapidly.
An impressive
Operation

Drive through orders are always correct and timely.

Dining in the restaurant is comfortable, and services
Are pretty quick as well

Always good for fast food 👌🏽

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★ 5

Great place

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★ 5

Went through the drive through and got a McFlurry and sundae. Everyone was amazing 👏 ❤️

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★ 1

Couldn’t even order because every time I said what drink I wanted they told me “machines broken” “oh we don’t have it” as I named off frappe, mellow yellow, sprite & oj, maybe before I place an order tell your customers you have nothing to drink? There’s a reason I stopped eating Clintonvilles McDonald’s and that’s just 1 out of the many.

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★ 4

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★ 1

Dirty place dirty people.

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★ 1

Management smokes weed in their car while the kids inside struggle to keep the place going. Very shameful

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★ 1

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★ 3

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★ 4

Could be cleaner
Staff grumpy 😠

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★ 4

This McDonald's was remodeled during the pandemic, I believe. Anyway, it looks great inside now. Had two better experiences recently than one visit a few years back which kind of kept me away. My orders were correct, and the food was good. The McGriddles meal, one morning, was especially tasty. Staffing is probably still an issue like everywhere else, but the place is improved.

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★ 5

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★ 3

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★ 4

Just love their McChicken and they gave me free Frys because the Packers won!

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★ 5

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★ 1

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★ 1

Fast. Hotcakes and Sausage was cold crusty cakes and no sausage. Sausage Biscuit hard and crusty also, but was warm so one star.

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★ 5

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★ 3

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★ 1

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★ 5

Free fry Fridays 😀

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★ 5

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★ 4

I'm not sure how to rate a McDonald's, but this one was fine/clean. Food took a little bit, and I thought they would bring it out because it was ordered on the kiosk, but either way, it worked.

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★ 1

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★ 5

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★ 1

Dirty , and loud rap music

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★ 5

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★ 5

Can you make the menu sign bigger so everyone in the car can read it for the car

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★ 4

Bathroom wad not clean...no toilet paper in two of the three stalls...food was hot and fresh.

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★ 3

We ordered 2 sandwiches, one fry (with a meal) and two drinks. The food itself took over 10 minutes (receipt was printed 11:17 and it was about 11:30 before I finally got the order. Honestly I only saw one person who seemed to be really trying to get things going - even the manager on duty didn't seem like she was really concerned with much. Lastly, maybe things have changed since I worked for the company (not this location) but nobody had a tucked in shirt (including the manager) and it only added to the feeling of not caring.
The food itself was fine and I actually thought the lighting inside was really neat, but I can't say this one left a good impression overall.

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★ 1

Service is a negative and the loud music coming from drive thru is not appropriate, the owners MUST get serious.

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★ 4

Always gets my order right! Love the app!

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★ 3

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★ 4

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★ 3

Typical McDonald's

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★ 1

Very dirty, terrible place 8 workers and nobody helped. 2 Q pounders sat there for over 5 minutes. Filthy tables no soap in woman room I was told . Sick after I ate . Going to call corporate office but was on vacation.

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★ 1

Went through drive thru. Waited 15 minutes for our food. Sausage bagel was ice cold, egg was cold like it was in refrigerator, cheese was not melted at all, bagel was cold. Used to always be our stop on way home. Horrible will never go back.

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★ 2

Almost never gets your order right.

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★ 5

Fries cooked to a crisp. And burgers were amazing per usual.

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★ 3

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★ 1

They have horrible attitude every time i come through except for the one guy at the window. They always have an annoyed tone over the speaker they take forever to get your food to you. They made all of our order wrong and didn’t give us any sauce that i paid extra for. One time i was in the drive through and witnessed the manager swearing and yelling at the young employees. Do better.

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★ 5

Montana is the best manager there! And the sweetest human to have ever lived.

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★ 4

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★ 3

It's fast food.. not my cup of tea but wife like it

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★ 1

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★ 1

It was dirty.nothing was refilled like no cup covers

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★ 5

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★ 3

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★ 1

Asked for no cheese on my cheeseburger meal. Cashier put down no cheese. Cook still made it with cheese. Thanks for ruining my appetite

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★ 2

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★ 1

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★ 4

Personnel is great and admirable

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★ 3

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★ 5

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★ 3

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★ 1

16 mins for fries & cheeseburger. Didn't even get it because it was still in process with 4 other orders. Complete ready to serve was 4 but the weren't done either. Turtles move faster. Managers attitude was horrible.had to order from kioski case mgr wasn't taking counter orders. NEVER AGAIN!!!!!! Would have rate 0 stars. At least 5 other people walked out without ordering.

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★ 1

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★ 3

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★ 4

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★ 5

I love this McDonald's, very clean fast and friendly service. My 6 year old got an ice cream and I asked for a cup. The employee gave me an ice cream dish with a spoon.

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★ 4

Kind people working the drive through, a little slow though. Food was hot and good and order was right.

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★ 3

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★ 3

Always screwing up orders

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★ 1

Went this afternoon to get crispy chicken meal and 2 cheeseburgers. My total was 11.07 then
Window was 12.10. Hmmmm kid said that was tax. It wasn't went in to get my money back. They said computer was not working right. Sandwich was sloppy as hell. Never again. Hire some decent people.

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★ 5

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★ 4

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★ 3

Poorly prepared food, all my sandwiches were poorly thrown together. Friendly service though.

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★ 3

I get it was Christmas eve and no one wants to work, but man you are getting paid way more than most, just flipping burgers..!!!!!
Giving the girl who ran out my food a HUGE Thank You.. you were very sweet and apologetic for me having to wait... so for Thank You McDonald's of Clintonville

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★ 5

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★ 4

What can you say....its McDonald's! Drive thru is usually pretty quick, especially for a small town

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★ 1

The bathroom was nasty but I was so hungry that I ate there anyway.

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★ 5

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★ 5

Probably one of the best McDonald's locations I've ever been to. Clean, friendly and fast staff. The only thing is it's usually busy but that's any McDonald's.

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★ 5

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★ 3

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★ 3

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★ 4

Service fast and food was fresh.
Breakfast is always on point!

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★ 1

GROSS. Cold and old fries with smashed buns and slopped on sauce. I don't expect much because it's McDonald's, but I do expect it to taste like every other one I go to. I also expect to be spoke to with the same respect that I have given to you, and not to have condescending responses from the team members. I'd rather go hungry than deal with this place again. You should too.

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★ 5

Best pizza in!

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