McDonald's

De Pere, 1022 Main Ave, De Pere, WI 54115, United States | ★ 3.2 (1171 Review)

📞 +1 920-336-0255

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Fast food restaurant Breakfast restaurant Coffee shop Hamburger restaurant Restaurant Sandwich shop

Description

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

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Reviews

Helen Nemetz

★ 5

Source: Google

Tony Doxtator

★ 1

Always missing items. Sloppy put together crap. Only go to get daughter her nuggets otherwise we avoid this nasty place.

Source: Google

spencer jeffris

★ 4

Normal McDonalds..Not bad, not good

Source: Google

Krystal Degrave

★ 2

I am tired of going to the store in deeper and ordering Big Macs and they make them bun, sauce, bun, both patties, sauce lite lettuce and pickles then top bun,
I even went back to have them made correct and I got the made the same way

Source: Google

Samuel Rusch

★ 5

Very fast drive-thru

Source: Google

D. Zellner

★ 3

As expected. Service on the slow side.

Source: Google

S. Osmon

★ 1

Slow. Rude. Incompetent.

FOUR orders on the screen. Waited 15 min for an order that was already late. Couldn’t even get acknowledged by staff. Left with no food. If the restaurant is that overwhelmed with FOUR open orders then you have big problems.

Source: Google

Heidi Moreno

★ 1

Slow inept service. 8/4 11:45pm. 2 cars ahead of me - 3 total. Averaging 10-15 minutes per car. That cannot be within your guidelines??!! This is an everyday issue here.

Back again 10/4 9:45. Waited 15 min for DoorDash order. Never came. Is it company procedure to ignore all customers at the register? I stood there with 3 other customers - we were not acknowledged once - completely ignored. Some were eat in customers, one wanted to place an order. There were 3 orders on the screen. Why?? What is the issue with this location?

Source: Google

Leeva “4” Y

★ 1

We've been waiting for an hour and we haven't even got our food! Just wasted an hour of my life waiting just for nothing! The customers who came in the mcdonalds building somehow got their food first?? So confusing!

Source: Google

Lotti Jo

★ 1

Tl;dr - avoid this mcdonalds. The line isn't moving and they give no reasons why. You'll end up screwed wasting your life away in the line.

We Placed a mobile drive thru order. We have been waiting in line for an hour now. We are only waiting because our payment has been charged already. Multiple cars ahead of us have already left the line, maybe to go inside and complain. Its not even busy inside. We Finally get to the window and get our soda and they give us a complimentary mcflurry for waiting. The staff tell us we're just waiting on fries. After waiting another 10 min for fries, another staff comes to the window to tell us to pull up to the reserve sign. We are still continuing to wait. We still only have the soda we ordered so far. People going in have ordered their food after and got their food already.

Source: Google

Brayden Hentges

★ 4

They Arafat and they make the food good but they will sometimes mess up your order on a regular basis

Source: Google

Jaeger Miller

★ 5

Amazing

Source: Google

Felipe garcia

★ 1

La comida se tarda mucho

Source: Google

Eden Pellett

★ 4

Source: Google

James

★ 5

Sawyer manager took excellent care of me when McDonald's app crashed and I lost free offer. We drive out of our way to go to this MCD vs others

Source: Google

Michael Truax

★ 3

Source: Google

Joanne S

★ 1

Spent almost 45 minutes in the drive thru to get soggy barely luke warm food this evening. Had to ask for a refund. Not sure what was going on but it seems like whoever is running the store on Tuesdays lacks the ability to do their job correctly.

Source: Google

Aabi Thomas

★ 1

It took 30 minutes for them to complete my mobile order. They “spaced on your order” and completely forgot my Apple pies, the whole reason I went to McDonald’s in the first place and gave me 3 cookies instead. First of all, I don’t like cookies, I ordered 2 apple pies so I expect my apple pies NOT cookies. And second of all, my food was cold when I got it. After 30 minutes of me sitting in the drive thru they gave me cold food. COLD. I’m not happy at all. I want my Apple pies.

Source: Google

Mason Lequia

★ 1

Went to a 24 hr Mcdonald’s at 10:30 last night with a Mobile order. Somehow they’re closed with 4 other cars getting their food right in front of me.

Source: Google

Penny Schultz

★ 3

First of all food, sometimes I get a stomach ache but that could just be me. Otherwise it’s pretty decent for the price I mean it’s McDonald’s, some soggy fries some crispy which I actually like. Their nuggets are usually pretty nice and crispy but the burgers are maybe a little lacking. Next service, considering half the time our order is wrong yeah would be like 1 or 2 stars for this section but some of the employees are pretty nice. Now I can’t speak much for atmosphere because I usually only go through the drive through but I have been in other McDonald’s and it’s usually just alright. Maybe a little dirty, modern and decent. So overall if you have no other options this can be a decent stop for some quick pretty alright food

Source: Google

Elijah Walti

★ 1

Slowest drive through I’ve been to in my life, highly recommend hiring some more people or don’t be open late at night. Waited over 45 minutes

Source: Google

Jason Malueg

★ 1

Garbage McDonald's September 8th 935 pm the drive through lady couldn't be bothered to get off her phone and take orders.

Source: Google

Gabrielle Radford

★ 3

It’s McDonald’s I’m not exactly sure how it can be fabulous. I love the app which makes things so much easier in the drive-thru.

Source: Google

Mike Savage

★ 1

Took literally half an hour to get breakfast at this location. Everybody looked lost when it got busy.

Source: Google

Lee Lee

★ 3

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Branden Jacobsen

★ 1

It's McDonald's

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James Charmelo

★ 5

Source: Google

Jay Phipps

★ 1

So I'm tired of going to this location and paying $4.21 for a LG hot chocolate and all I taste is hot milk it's gross and this has happened numerous times but this morning it happened again and I was really mad but didn't have time to go back because I had to go to work it upsets me because McDonald's is my favorite place to get hot chocolate but I'm not gonna keep paying $4.21 for hot milk it's just gross

Source: Google

Aaron Kitchenmaster

★ 5

Source: Google

jeannie doxtator

★ 5

They did a fast and accurate job

Source: Google

Eliott Janz

★ 5

Wow its 2am, Destiny is working alone. She took my payment at the first window, then gave me the food at the second window! WOW! Plus calm and not stressed at all. Im so impressed im literally leaving this review right now at McDonald's 30 seconds after getting my food. YOU ROCK DESTINY!

Source: Google

Bri Hone

★ 1

Made my boyfriend wait FORTY minutes for the doordash order he was supposed to deliver. He waited for SO LONG his car stalled out and had to ask another customer for help. The workers were seen inside doing NOTHING besides chatting to each other and standing around. The doors to get inside were all locked so he couldn’t even go in to check on the order. If I could give a lower star review I would!

Source: Google

Tyler Charneski

★ 1

I am a DoorDash driver and I just spent 40 minutes waiting for my order. 10 minutes of that was even waiting for acknowledgement that I was at the window.
After I finally got my order, my car stalled out because the battery died. I tried waving down the employees for help, even tried knocking on the doors, and I wasn't given the light of day. Thanks to another patron I was able to finally get my car back up and running, but this whole situation was completely absurd. When the worker came out to give the person helping me their food (they also waited about ten minutes), there was no acknowledgment of my car having to be jumpstarted or even a look my way.
If I have the chance to, I'm not going to be picking up from this McDonald's again nor will I be taking my business here.

Source: Google

maddie

★ 1

Consistently and constantly forget items I order. Not just a one off, it has happened the last 5 times I’ve gone. I understand if it happens once and awhile, but every time? Seriously? You’re better off taking a longer drive to another location.

Source: Google

BUDMAN89799

★ 3

More times than not, there is something a miss.
Order is wrong, no napkins, ketchup, or ketchup cups, tables are dirty, no room to put your garbage.

They are well staffed, but no leadership.

Source: Google

Lyle Frailing

★ 1

40 minutes from entering drive thru to getting food. I repeated my order and the top thing in the bag looked correct. Turns out that I was given a different order. $20 and a whole hour wasted.

Source: Google

Talal Bashir

★ 2

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Jeffrey Williquette

★ 5

Great food!

Source: Google

Laura Hardin

★ 5

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Brianna Buffalo

★ 2

The food came quick, maybe a little too quick. I didn't receive fries or the ketchup I ordered, and I was disappointed by my rare burger. I'm okay with it taking longer if it's cooked through.

Source: Google

Brenda Davisd

★ 1

Source: Google

John Paul Darling

★ 3

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danielle Holtry

★ 4

Order was incorrect

Source: Google

Mindy M

★ 5

Fast friendly service. Good hot food and fries!

Source: Google

Emma Starz

★ 2

I didn’t appreciate the order taker/cashier’s attitude. Her name tag said Paris.

Source: Google

Emily Snell

★ 1

I’m so sick of doing pick up and waiting over 35 minutes to get my food. Then, I’m missing items and then have to wait even longer. I finally left without my items because I couldn’t wait any longer. This has happened too many times and we will probably not stop there any more. Plus, I don’t get how during the busiest time of day any of the food would be cold.

Source: Google

Sandra Hawpetoss

★ 5

Food was FRESH..
Service FAST
Price ECONOMICAL

Source: Google

Athea Turbiville

★ 1

Ordered delivery on app, not only did it take a little over hour for them to bring it out, but they FORGOT about my order with no one else in line. Thankfully the driver informed me and even sent a pic of the empty line, so not sure what the hold up was. Fast forward an hour and they forgot a 6pc nugget with the order as if they didn’t have enough time to confirm the order was correct. Called them and asked for a refund and the chick who answered had an attitude and refused a refund for the cold food and the wait AND missing items. She said “ do you want the refund on your nuggets or not” with an attitude. Worked in food service for years. Whoever was working night shift at 11:00 on Wednesday, if you hate your job find a new place please. Don’t ruin decent fast food experiences for the rest of us.

Source: Google

TBag2Go MkMn

★ 1

I'm writing this while sitting in line for the past 15 minutes and I haven't even been able to order my food yet. This is absolutely insane and if I wanted to wait for over 20 minutes to get my food I would have went to a sit-down restaurant. The line wraps around the building and we're moving one car per 5 minutes I am appalled by how poorly this is managed and I'm not even going to be ordering I'm just waiting for the line to clear out so I can leave

Source: Google

D S

★ 1

Source: Google

Russell Ver Haagh

★ 1

Says 24hrs but lot lights are off. When I went there around 2am. Inside lights were on and 2 cars parked outside. Don't know if lot lights are off to look closed. Or lights are on a timer and they didn't reset them for daylight savings time.

Source: Google

Michelle Heckl

★ 1

On July 11th at 830pm the absolute rudest employee was working the drive thru. She was very condescending, impatient, so loud and so rude to all of the people in line around us. When it was our turn we were treated the same way! Mid way through our order, being treated so disrespectfully, we told her nevermind we don't need to be treated like this and as we were pulling away she continued to yell things at us out the drive thru window! With a full line of cars waiting to be served! Worst service ever!!!

Source: Google

James Smith

★ 1

Food, take forever to get to you you always have to check your bag to make sure everything is put in there cause a lot of times they forget service is slow, especially when it’s not rush-hour and it’s still slow very dirty inside there’s no straws left in the lobby ketchup everywhere around the soda. Machine floor is super dirty just a very dirty either there needs to be a change or management or something needs to be changed. This place used to be really good at what they do and then I went downhill the last year.

Source: Google

Lynn Corwin

★ 4

This is my favorite McDonald's
The staff is always polite. Clean dining area as well

Source: Google

Jake Reed

★ 1

If you can’t keep up with door dash orders, don’t take them please.

Source: Google

Eli Torres

★ 1

normally wouldn’t leave a review like this, but what I witnessed during my recent visit deeply disturbed me and needs to be addressed by upper management or corporate.

I came in to place an order and the self-service kiosk wasn’t working, so I went to the counter. A young woman named Jackie assisted me. She was clearly still learning but was doing her absolute best to take my order with patience and care. Unfortunately, what stood out wasn’t her effort—it was the way the rest of the staff treated her.

Jackie asked for assistance warming up some cookies that had been given to me cold, stale, and nearly frozen. She approached multiple coworkers for help, and not only was she ignored, but one employee gave her a completely unnecessary attitude. I could visibly see Jackie become nervous, shaking and trembling, simply because she was trying to do her job right in an environment that was clearly unsupportive—if not outright hostile.

It was heartbreaking. As a mother of an autistic child, I immediately recognized the signs and reminded Jackie that she has the right to a safe, respectful workplace and should absolutely contact HR. Jackie shared with me that she was afraid to speak up or advocate for herself out of fear of being fired. That kind of fear is unacceptable. It’s not just poor management—it borders on discrimination.

McDonald’s constantly advertises that they’re hiring, and yet here you have an honest, hard-working employee who’s trying to learn and do well, being mistreated and made to feel like she doesn’t belong. If anyone from corporate reads this, I strongly urge you to review the store’s footage, speak directly with Jackie, and investigate the culture in that location. She deserves so much better, and quite frankly, so do your customers.

I won’t be returning to this location, but I truly hope someone steps in to protect and uplift Jackie before she’s pushed out by a toxic team. You have a gem of a worker in her—please don’t let that go unnoticed.

Source: Google

K P

★ 1

Got all the way home to find they forgot two sandwiches. Called the store and got some snotty 12 year old… no resolution without driving all the way back. Service is as abysmal as the food itself, I expected little and got even less.

Source: Google

Jeremy Kotecki

★ 1

This place is a joke. You will sit in line forever. Completely incompetent.

Source: Google

Stephanie Nackers

★ 1

I have low expectations for McDonald's but while there the shift manager joked with a colleague about how she tells "random people" that she isn't wearing "panties." She then was talking to another girl who was bagging our happy meal and threw a bag of apples an inch from her face, then made that girl go get a box of more. At no point did I get offered our drink cups.

Source: Google

Kaytie Myers

★ 3

Source: Google

Tina Turner

★ 5

Love that this one is open 24 hrs. Everybody is friendly no matter what time of day.

Source: Google

Dominic Manci

★ 1

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Arni Foss

★ 4

Source: Google

Laura Bell

★ 3

So I went to the drive-thru yesterday and although I know they were short-staffed and busy I was totally okay with the wait .What I was not okay with was my small fry I ordered and food temp. There was only 15 fries and completely cold food!! Was it ok sitting there that long? like cold to the touch , all my food! I had 2 cars a head of me, i got my food before they did and mine was COLD!!! the girl at the drive through window was very nice and was apologizing for the wait. Again, that didn't bother me.

Source: Google

jeff brassfield

★ 1

Lobby says open until 11 pm but it was closed before 10 pm. Wanna raise minimum wage huh? They can’t even do the bare minimum.

Source: Google

Yohanna Gaete Martínez

★ 5

Source: Google

Len Socha

★ 4

It's McDonald's, it's clean quick and good.

Source: Google

Trinity Stutzman

★ 1

Our OJ was basically water so I asked for new stuff and the worker was asking me what could possibly be wrong with it. Then I open what was supposed to be my BACON egg n cheese bagel to find a dry mostly hard slab of steak instead. U want to give me steak instead of bacon, fine..but could u at least put good steak and the onion and everything that supposed to go on it?! They didn’t even put the sauce that is supposed to go on all bagels regardless of the kind you get. At that point I was so over going up there and explaining why I wanted the correct thing that I ordered so I just let it be but will definitely not be returning as I’m disappointed with our visit.

Source: Google

K S

★ 1

Source: Google

Tom Yz

★ 1

This place is constantly forgeting items for my orders. Burgers were dry and cold, and 1 cheeseburger from a 2 cheeseburger meal was missing. Corporate needs to see these folks are doing to constantly mess up orders.

I'm so upset ill file a complaint to corporate.

Source: Google

W. F.

★ 1

20min for $15 of food

Source: Google

ben peter

★ 1

The worst place to dine . The staff are very rude. It took me 45 minutes before anyone could attend to me. I was highly disappointed. The supervisor was very rude and unprofessional

Source: Google

Birdman PB

★ 3

Staff at drive thru acted annoyed having to even be there. Wrong sandwich was made so wasted money.

Source: Google

Leah Sablad

★ 2

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Cammie Binder

★ 1

will NOT come back. aren’t you guys supposed to be 24 hours? we waited at the menu board for 15 minutes while you guys just stared at us and ignored us. how rude. with the amount of negative reviews, you would think you would change something or retrain your staff. the owner of this store knows it’s going downhill and isn’t doing anything about it. drive the extra minutes and save yourself the time from this place.

Source: Google

Samantha Thompson

★ 1

Forgot item in order twice and waiting for coupons in mail never got so we had to go back to the mcdonalds just to get are stuff and one of the lady be rude in drivethru

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Ashley Peltier

★ 3

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A. Hauser

★ 4

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Tyler Verhaagh (Unkillable3.8SS)

★ 1

I'd give this store no star if I could.
We didn't drive through for almost a 1/2 hour. And then when I finally got my food, it was missing items had to go in the store to get it. Very unsatisfied, you would think for a fat food place. You'd know what you're doing by now.

Source: Google

Homero Caballero

★ 1

Horrible Customer service lol, they actually think they’re doing something with those ugly ass attitudes. It not my fault you work at McDonalds lmfao!!

Source: Google

Augustine Bravisimo

★ 1

Poor customer service girl with black shirt not helping a new team member instead letting her struggle while order piled up as I sat for door dash to receive wrong order while management stood watching and complaining about other customers 25+ min wait for my door dash affecting my rating with wrong order. Here we got to drop off..
McDonald's on main street Depere is trash service garbage management as well as team support is out of this world lazy inconsiderate poor worker teowd the best possible order after order piling up. Wow I wanted and almost helped her .. I wish I knew her name my hats off to you.. young teen bli de hair is all I have to describe.. she deserves a better workplace team and title!!

Source: Google

Marco Antonio Gualdrot

★ 5

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Sharon Paine

★ 5

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Katrina Mills

★ 5

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Ethan Limon

★ 3

Food was very good! Fries were super salty!

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Michael Dade

★ 3

It's McDonald's. It is what it is.

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David Mondloch

★ 3

It is mcdonald's

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Tyler Lohmiller

★ 2

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Christopher Jones

★ 2

Maybe just a bad day for staff.
Food smashed and not very presentable.
Inside not clean. It wasnt very busy and inside was closing in an hour. Seems like there was probably some time to at least wipe down the tables.

Source: Google

Brandon Berg

★ 5

My favorite McDonald’s

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Dave Moureau

★ 2

I start work at 4am they say drive threw is 24hrs this morning I had stop and they had there food truck there. I waited in the drive threw after 5mins they come on n say they only doing door dash I was like wtf all I wanted was a coffee

Source: Google

Jesus Murillo Jr.

★ 5

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Andrew Thiessen

★ 5

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mya leisering

★ 4

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Cody Peterson

★ 2

What a joke one not even the right order and this is a puck awesome now I don't have breakfast thanks guys👌 just let this place rot

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Nick P

★ 5

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Damon Smith

★ 5

So very sweet and helpful crew. Remind me of old times when you build a relationship with trust when you came into a restaurant! Team and customer know each other, it's a beautiful thing! Hot and ready good McDonald's food. 😁

Source: Google

Andrew

★ 2

Fries are never fresh.

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Alex Tuell

★ 4

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Christopher Jackson

★ 5

Decent experience

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Courtney Ann

★ 5

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james Von Deck

★ 1

Half full medium fries. I want what I pay for this is ridicules.

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Natasha Edwards

★ 4

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Ethan Schroeder-Haag

★ 3

The phone doesn’t work

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Kristina Resch

★ 1

Horrible experience… Had to drive around the building three times because each time I sat in the drive-through nobody picked up. It’s 4:47 AM. This location says 24 hours. The lady then finally came up to the window, opened it and said we’re not opening till five I said “oh it says it’s 24 hours online?” She said “yeah, but nobody showed up to work” and then shut the door literally as I was replying to her. Super rude, will not be back.

Source: Google

Jeff Coleman

★ 3

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Ashley Dombrowicki

★ 1

Stopped for food as they stated they were open. Someone at the Wi doe said “hi please wait” and then nothing for 10 minutes. Phones off the hook. Lights are on. No one willing to come and actually work. It’s one thing if you weren’t open today, or had minimal staff, but seeing people walking around inside and refusing to take care of customers is ridiculous.

Source: Google

Cay Bell

★ 1

Poor service. Waited forever for my food just to finally ask and turns out someone took my order by mistake so I was waiting and waiting for no order to appear. Bad service.

Source: Google

Tracey Rohr

★ 4

Same old but weird one way in and one way out.

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Jamie Smits

★ 1

I work 3rd shift and taken my lunch's around 4am. I went there today- 11/5/24- and waited after 4am( they say they are open at 4am and drive thru 24 hours) no one came to take my order!
During the day, when I order for my entire family, this site always misses something! The leave out one of my kids sandwiches and give me a Diet Coke when I ordered regular! This place needs some shaping up!!!

Source: Google

Multileege Adendum (Multai)

★ 1

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Htc Desire

★ 4

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Ty Flagg

★ 1

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Kim Greetan

★ 5

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Nick Vandehei

★ 5

Kasen was being an amazing worker he did such a good job at helping us he is so amazing he deserves a raise

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Nevin Neuville

★ 5

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s marrero

★ 1

Person with Bad actitud can’t work with customer service on drive thru

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Jewel Nunley

★ 5

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Laverne

★ 5

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Mike Bostedt

★ 4

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Peter Buzay

★ 3

One guy working the register and there's a full restaurant and drive thru. Wow

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James Gore

★ 4

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Matt White

★ 4

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Charles Mclaurin

★ 1

Unfortunately on the night of 9/9/2024 I felt all the racism in the building. 4 women worked that night and would not serve me and act like I wasn’t even there.

Source: Google

Mary Van Straten

★ 1

Ordered 2 six piece chicken nugget meals with fries,apple slices one with a orange drink the other with apple juice and paid for this. We got home and had 2 four piece chicken nuggets and no apple juice!! The boxes even had 6 on both of them!!

Source: Google

Jacky Mulkey

★ 4

Man, I just can't get enough of them dam mocha frappes..... Yes, lawd....😜

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Darlene Wilson

★ 5

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Ruby Hernandez

★ 1

No stars for this place absolutely ridiculous to wait 30 minutes for them to say they already filled an order an had to wait an extra hour 🙄 never had such shitty service

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Guest

★ 1

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Karla LeClair

★ 4

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Lynn Enz

★ 5

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Steven Michael Haskins

★ 4

It's a McDonald's lol

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Sandra Peters

★ 1

625 Sunday night like warm Big Macs cold fries. Unacceptable!

Source: Google

Ryan Massey

★ 1

Today I stopped to grab dinner to take home for the family. I ordered a 2x quarter pound burger with no ketchup mustard or onions, another of the same burger with the standard fixings, and a 10 PC nuggets. All meals. I then called my wife to let her know that my order was in. Talking with her for a bit, I've moved to the front of the line, declined a receipt at the window as I usually have no problems here, and then get my drinks. I'm asked to move forward and wait. This is typical for the quarter pound burgers so I expected it. After talking on the phone for a bit, I noticed I have been here for 25 minutes, and numerous guests behind me have come and gone. I am about to go into the store to ask about my food when an employee comes out, hands me a bag and turns to leave. I immediately noticed this bag is way too small and glance in it to confirm it isn't my order. He takes it and goes back in the store. 10 minutes later he comes back, again with the wrong order. I reconfirm my order with him and he returns again. Later, the manager comes out, gives food to the car behind me, and asks to confirm my order. She then tells me she has "an autistic employee who is very overwhelmed" and they will remake my meal. She eventually returns and hands me my food. I ask to confirm that one burger has no sauces and no onions which she confirms, saying it is the bottom one in the bag. Then I ask if I'm going to be refunded at all, as I have been here for 45 minutes. Looking puzzled for a minute, as though it is odd to hear me ask, she then offers to give me 5 free meal tickets, but she has to go to the office. She comes back another 5 minutes later instead with the cash value of my order today, as she couldn't find the meal tickets. Having already been held up for 50 minutes, I am in no mood to argue. I took my cash and went home. Sitting down to eat, it is apparent that the manager lied to my face, as both burgers have all sauces and onions. Not only that, but the meat of both burgers is incredibly dry and barely warm. I highly doubt these were freshly made burgers, but rather the burgers from the second incorrect meal they tried to give me. I am incredibly disappointed, irritated, and tired from this event. I certainly hope someone from McDonald's will see this review and reach out about this as the $30 I was refunded for my purchase is hardly equivalent to the time I spent waiting for this store. Also, to blame the situation on a handicapped employee is pretty deplorable.

Source: Google

Griff Weber

★ 1

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Regina Adam

★ 5

Just ordered a Large Mocha Frappe with 2 espresso shots today

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Eli Bialek

★ 5

I really have enjoyed my experience here as it's consistently fast good. I have been a customer for most of my life and have rarely had complaints. My only concern is the prioritizing of customers in line. I am well aware that certain orders come first, but I usually wait a lot longer than people using a kiosk to purchase food while I order from the register area. I don't consider this the end of the world or a serious problem, this would just be something nice to iron out.

Source: Google

Brandie Kola

★ 1

I'm not sure as to why they say that they're open 24 hours because they are not they close at 11:00 so maybe they need to update their time so they don't waste people's time

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Jhordan Hernandez

★ 4

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Beth Jennings

★ 1

Again order online go pick up food get home to an incomplete order. Not only is it incomplete for the 25,000th time but today we got old food nuggets and fries. Not being a Karen but come on do better it’s annoying AF. I would call but that’s always a useless waste of time. So again today I’ve wasted money trying to do a quick dinner.

Source: Google

Jeff Ostroski

★ 3

Too expensive for this kind of food. Had to rebuild sandwiches. No.quality workmanship

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Pam

★ 3

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Grace Kropp

★ 1

hit or miss on the hours, supposed to be open 24 hours but doesnt post the change hour anywhere
food is normally good and reliable.

Source: Google

Natasha K

★ 3

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Felix Ploor

★ 2

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Steve M

★ 5

Fast and friendly

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shadowkyubi13

★ 3

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DELDRICK Canty

★ 5

Wonderful place. The entire team did an awesome job with my big order . I will always come and order food from this location. Best customer service I’ve ever had in De Pere. If I could give them 10 stars, I would. Thank y’all so much for the service. :) :)

Source: Google

Craig Birkholz

★ 5

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Leah Posey

★ 5

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Aquandra's Touch

★ 1

I came through at 11am on May 31, 2024. There was an older lady in the drive thru. I asked for a cup of ice and said I had a mobile order too. She stated all you want is a cup of ice, well you can ask for that at the window. If you don't want anything else you can pull forward. I stated again I have a mobile order, she then says aw ok you do have a order pull forward then. I get to the window and she gets on the headset and says, there is a lady coming through that wants a cup of ice. I guess the person did not hear her so she then says. There's a colored lady that wants a cup of ice. Just give her a cup of ice. 🙄. So of course I asked to speak to a manager. I just can not believe this is what we are doing in 2024. She could not find any other words to describe the customer in the drive thru line 🤷🏽‍♀️. Crazy don't know if I will ever be back there.

Source: Google

OutlawWarKiller

★ 1

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Frank Blachut

★ 5

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Paola Palma Sisto

★ 4

Very clean courteous prompt. Very nice place. Will come back. Fries a little cold otherwise good.

Source: Google

Evan

★ 4

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M Niedermayer

★ 4

It's McDonalds.

Source: Google

Lynsey Hansen

★ 1

80% of the time when I stop in on my morning commute, right after opening, it take 10+ minutes for someone in drivethru to take my order. It's gotten to the point that if someone hasn't spoken or the line hasn't moved in 2 minutes, I'm just leaving, cause likely it will take an additional 10 minutes before I leave. I know, first world problems. But it's incredibly irritating when I just want my morning coffee before work and waste my time even attempting to stop here. Won't be making this mistake again.

Source: Google

Todd Basten

★ 5

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Heather Samp

★ 5

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Gerald Labrec

★ 2

Incomplete order, 2 meals with 1 fry. Sad

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Amber Kohlbeck

★ 1

Over 20 minutes for a mobile order!!!!!! AND forgot 2 items!

Source: Google

Chantel Wilmot

★ 1

Never get the right rood always say your codes are timed out even if you just open them.

Source: Google

Brooke

★ 1

I actually cried because you guys got my order wrong. I’ve never more in my life been looking forward to having mcchickens and then bamb ruined because I asked for no mayo and it was slobbered with mayo; not just on 1, but on both the sandwich’s I ordered without mayo.

Source: Google

Ross Engel

★ 1

Cold soggy frys , diffently not even the "c" team working that day.

Source: Google

Elizabeth Swanson

★ 3

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Lorraine Buchberger

★ 5

I love McDonald's French fries. They are better than another place.

Source: Google

TheMadTitan 23

★ 1

If negative stars where an option I'd give this store -100 because it is absolutely terrible. It's clearly run be incompetent people or can't handle basic tasks. Whatever you do don't do a mobile order at this store because there's a 50/50 chance they'll just forget about your order and you'll be left there sitting for 20 mins or more. Don't bother calling either because the workers are incompetent and can't answer basic questions like why is my order taking so long.

Source: Google

Katie Goldrup

★ 1

Husband went at 11:15 pm because it is the only McDonalds listed as 24 hours nearby. Building was definitely open and employees inside. They never once answered the intercom and when he pulled up and waited he saw them in there. He tried to knock on the window and the employee came to the window, grabbed his iced tea, looked at my husband and then walked away. Afterwards, reading through all these reviews, I don't know how this location hasn’t been shut down.

Source: Google

Darlene Walitalo

★ 5

Always friendly and polite. Very accommodating at the Drive Thru!

Source: Google

AJ

★ 1

Not open 24 hours, went at 11:30 pm and they were closed. All the drive through windows had racks of bottles in front of them.

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Sawyer

★ 4

The fries are too salty

Source: Google

Jennifer Meeuwsen

★ 4

Only had fillets of fish and fries.
Loved it. They are tiny but good

Source: Google

Zen Master

★ 1

This place is DEFINITELY NOT 24 hours. There may be cars in the parking lot, but no one is taking your drive thru order until 5AM. I've reported the false hours twice now, and they still won't fix it.

Source: Google

Christine Gilson

★ 5

The wcDonald's sauce tastes terrible.

Source: Google

The Chad

★ 5

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Richard Roffers

★ 5

McDonald's was great. I wanted a filet o fish. They had a special buy one get one for $1. Great deal. Of course I got 2....

Source: Google

Huangwen Lai

★ 5

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Ted H

★ 5

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Alexandra Jones

★ 1

The google hours say 24 hours but when my husband showed up to try and order they didn’t answer. Cars in parking lot lights on in the lobby and all other lights besides parking lot lights. And someone leaned up on the counter. I’m not sure if this location is actually 24 hours but if it’s not they should change it with google. My husband showed up at around 11:30pm I get things happen but honestly this needs to be fixed especially if it’s not open 24 hours… if it is 24 hours they need a new staff.

Source: Google

Tyler Floyd

★ 1

About the longest I've ever spent in a drive thru in my life

Source: Google

JC Croyle

★ 2

This particular mcdonald's needs some help

Source: Google

BlackGate Fox

★ 1

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Chris S

★ 5

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Arthur Sarah Guimarães Quaresma Gonçalves

★ 5

Hi there, at what time you open in the morning?

Source: Google

Andrew Corrao

★ 1

You would think unlocking the doors in the morning would be a priority when you open but it sadly is not at this location.

Source: Google

brigette Bee

★ 1

We didn't get what we ordered food was super cold and full of hair employees weee arguing with each other infront of customers i work as a manager in fast food myself and this is beyound disappointing and very unacceptable

Source: Google

Chuck Lauters

★ 4

It's McDonald's! They do have a playland.

Source: Google

Justin Vandenplas

★ 1

I live across the street from this McDonalds, my last 3 visits have been nothing short of awful. I came through the drive through before close, should've been no surprise to me, they messed up my order, to which, I just thought no big deal, I'll swing through and have them fix it quick...Now they are closed, however I sat at the drive through window and watched 3 employees just stare at me whilst knocking on the window, saying "hello" repeatedly, eventually just honked my horn for a brief second before one person actually opened up the window to acknowledge me, I told him I would take a gift card so I could come back another day and pickup the correct order I had placed. The following day, I placed an order through the mobile app, went to pick it up, they got my drink wrong....something I can look past, but when they handed me my food and not one item was correct I had to yet again, swing back in and have them correct it....3 times in 2 weeks, each visit a 20-25min wait for "fast food"....take the trip to the east side of depere, save yourself the headache!

Source: Google

Jake A

★ 5

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Collin Gehde

★ 1

Not open at 11 pm

Source: Google

Mitchell Lipinski

★ 1

What a joke! I came at 9:50pm because its stated that its a 24hr McDonald's. I sat for 10 minutes while saying hello into the monitor. I drove around to find employees working with headsets on. If you can hear us at least let us know you are closed rather than ignoring the 10+ cars waiting in the drive thru.

Source: Google

Adam Neujahr

★ 3

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1 Raflur

★ 1

As others described they close whenever they feel like it today 10pm tomorrow maybe 10:30pm next time maybe 9:30pm who knows and no I am not going to call jenna

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erik hernandez

★ 4

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Summer Keske

★ 1

No one answered the drive thru at 12:30 p.m.

Source: Google

Tee Anqud-bashir

★ 1

They needs to be shutdown!!!! Horrible service , I ordered chicken crispy sandwich and they put a Macchicken instead of the actual chicken they should put so when I called back the manager over there acted like it was a mistake but funny how they just did the same mistake again tonight , and it's say they open 24 hours and that's another lie they close at their own time sometimes 10:30 pm sometimes 11:00 pm I guess whenever they feel like it , and the ppl work there smells like sweat like come on this location making me hate McDonald's in general!!!!!! 0 star

Source: Google

Krystle Lorraine

★ 3

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Isaiah Quintana

★ 5

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Michael Glatzel

★ 1

Not open 24 hours.

Source: Google

Giwk

★ 1

Out of the 10 times I’ve been here 8 times my order has been incorrect. Either forgotten items or just the wrong items. It’s a bunch of 15 year old kids running around and goofing off.

Source: Google