McDonald's

Green Bay, 2340 E Mason St, Green Bay, WI 54302 | ★ 3.7 (1002 Review)

📞 +1 920-468-7575

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Fast food restaurant Breakfast restaurant Coffee shop Hamburger restaurant Restaurant Sandwich shop

Description

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

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Reviews

Crystal Lynn

★ 5

Source: Google

Carleen Mansfield

★ 5

Very quiet atmosphere. Workers were friendly.

Source: Google

David Foley

★ 1

Employees were rude and disrespectful. Our food was made wrong and was equivalent to sitting out on the counter for 1 day.

Source: Google

Dori Atherton

★ 5

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Maggie Vandenbush

★ 3

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Blake Wavrunek

★ 1

I ordered and never got my food after waiting 10 minutes so I left

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sonel centeno

★ 1

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Amber Hoinowski

★ 3

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Luis Davila

★ 5

Source: Google

Benjamin Cash

★ 1

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Crystal Reuter

★ 5

Source: Google

Vi

★ 1

I’ve been a regular since last year. I thought that this location was the best compared to the other McDonald’s and so I would always come. Unfortunately this place has been letting me down. Service had been terrible the past months. Today’s the last time I’m coming back. Food has been made wrong and most of the time it’s sloppy; the fries are old and super salty. All I saw was that the workers are stressed out and seem understaff, they use to be more free and happier to work there but idk. Tbh my gut feeling is telling me that something is going on at this location and it ant looking too great. Recommend not coming here ever again.

Source: Google

Paul Donovan

★ 5

Great Service and food

Source: Google

Olivia Wery

★ 1

Don’t bother asking for special requests.

Source: Google

Carter Burkel

★ 5

I was sitting down until I realized that I wanted Mc nuggets. So I hopped on DoorDash because I can’t drive and I’m lazy went on the McDonald’s thing and bought 60 Nuggets and 2 large fries. The dasher came SUPER fast which is great cuz I have no attention span but they only gave me one ketchup packet but I did load up on sweet and sour sauce along with ranch for my smelly stepbrother.

Source: Google

Clare Chase

★ 5

Friendly clean establishment

Source: Google

Micah Vanness

★ 1

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j

★ 5

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Patrick Glass

★ 2

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Mindy Hartman

★ 1

Extremely rude workers in the drive thru ! I placed a mobile order when I went up to the drive-through. I asked if they could please make my nuggets fresh. They told me .. “they did not do that and will not do that because it was a mobile order” .. I said .. “I’ve never heard of that , They had to make the burger custom anyway what was the big deal”? And of course, when I receive my food, my nuggets were cold and the burger was completely slopped together! I would love it if all these kids were replaced by Vending machines !
If you have a choice, go to another location don’t go to this one. I will never be back!

Source: Google

Anthony Brempell

★ 1

If I could give it a zero i would...

Source: Google

Aiden Biemeret

★ 1

My fries weren't all the way cooked, and my mcchicken was not wrapped. I had to put my fries in my air fryer

Source: Google

Lucky Vang

★ 1

Always messing up my order. At least they're welling to correct it, but it's annoying that it happens, no matter how simple it is.

Source: Google

Tyler Barclay

★ 4

I’ve grown up going to this specific restaurant. They are the best McDonald’s in the area. The place is clean, and well established. The customer service has declined over the years but only slightly. They don’t mind if I come in and do some college work either, which is nice of them.

Source: Google

Catlyn Broekman

★ 5

Friendly and quick

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Michelle

★ 4

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Chelsea Ducat

★ 3

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Rey Allen

★ 1

Horrible service took forever to get order, my quarter pounder was way under cooked all pink in middle. They dont answer their phone when you can so I took order back only to have manager argue with me that they can't remake because I took a few bites out of the burger. When I finally got them to remake it the new burger was also under cooked in areas. Overall horrible location from the crew to managers, will never return to this location again!

Source: Google

Willis Lowe

★ 5

Source: Google

Crystal Lynn

★ 5

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Strife Divine

★ 3

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Kelvin Yriarte

★ 1

Una porquería de servicio los empleados no sirven no ayudan todo mal

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Britteny Cynthia Soukhaphaly

★ 5

I love mc Donald’s will never disappoint 😊

Source: Google

D Dreamer

★ 4

Food was decent but only 2 napkins for a $32 order for 3 people

Source: Google

Mary Schultz

★ 5

Jorge, the General Manager of this facility called me immediately after my customer complaint and my issue was resolved. I appreciate the immediate call back and his honesty and sincerity.

Source: Google

Lisa Welsing

★ 1

This location never gets my order correct or they don't give me all my food i paid for and the guy manager i dealt with today did not handle customer care correctly and told me i will not be going inside to fix my order and have to drive back around drive through during a breakfast rush i will definitely be going to another location for service i do not recommend going to this location

Source: Google

Amers L

★ 1

ordered my food on March 25th, I noticed the employees forgot one of my drinks when I got back to the hotel. I called the location back and inquired about it. The person that picked up said he was management (Andre') I asked for his name twice, he said it would be fine for me to pick up the drink the next day and that he will note my name down. I come back the next day to the drive through, the person that was helping me at the intercom sounded like the person that took my order the day prior, she also mentioned she was the assistant manager. She was really confrontational, and it really upset me. She claimed they don't have a manager name Andre', she also mentioned their policy and that I had to pick it up the day of. I told her if that was the case then why didn't the person I was speaking to mention it, my hotel was not that far away from the location and I could of just came back for the drink? Instead of apologizing and trying to remedy the situation she shut me down and told me to move my car so the people behind me can order, that upset me even more and I told her I already paid for my drink and that I'm not moving she said fine I can stay at the intercom, I told her I will write a review she told me to go ahead. So I went ahead and wrote a review to the BBB and to headquarters. I want my money back for the transaction, it's very obvious that there is no communication and lousy leadership at this McDonalds location. It's unacceptable considering I had already paid for my food and I told her that. I have never had ANY problems with any Mc Donalds location accept for this one.

Source: Google

Angela Lawson

★ 5

Source: Google

morninglord2002

★ 5

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Christa Vasquez

★ 3

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Nevin Neuville

★ 5

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Sophia Nicolai

★ 5

OMG 😳!!!
The best McD's in WISCONSIN by far!!!
The food was great!
The music was good,
The environment itself was so good.
I didn't know what I was going to eat, but when I got there, it was as if angels told me what to eat.
I bought a spicy chicken sandwich, chocolate milkshake, fries 🍟🍟🍟🍟😋 obvs and water, no ice. That sandwich was super hot for my taste I asked for lettuce and tomato and the staff didn't even blink, voilá! I was able to handle the heat of my sandwich by adding the lettuce and tomato; I'm grateful that they accommodate my taste buds 😁.
Thank you for making my dinner pleasant.

Source: Google

John Baenen

★ 5

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Tyler Vertz

★ 1

Got food poisoning and had to call off of work….. thanks

Source: Google

Jed Sot

★ 3

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cheff12341

★ 1

Food was cold

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Brody A

★ 5

The staff is amazing! To help when I needed help.. thank you 🙏

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imshannon nottellin

★ 4

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Kat Dixon

★ 1

Never going again

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Cassandra Franta

★ 2

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Ryan B

★ 5

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Cathy Brienen

★ 1

The chicken sandwich had no sauce on it nor was there any sauce in the bag. Also, no ketchup for the fries. Only 3 thin napkins in the to-go bag.

Source: Google

Arthur Sanchez

★ 2

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Elizabeth Collins

★ 5

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Mackenzie Kehler

★ 2

I ordered a Big Mac with no pickles, it even says on the receipt, “no pickles”. But there was still pickles on it. The young lady at the window was very disrespectful, just handed me the sandwich and didn’t say “have a good day” or anything.

Source: Google

Tae Collins

★ 2

Source: Google

Yanishka Fabery

★ 2

Dan la comida fría y con sabor aceite

Source: Google

Binx Binx

★ 1

This place is horrible. Employees are rude, and unprofessional. This place used to be so good but now it’s gone completely trash. Do better McDonald’s.

Source: Google

Alicia Smith

★ 5

Source: Google

Taylor

★ 2

Updating review. It often takes at least 7 minutes to get just a cup of iced coffee.

Last time I went here it took 20-25 minutes to get a cheeseburger and iced coffee.

This place has the feel of Taco Bell when Taco Bell was horrible for taking 20 minutes to finish an order.

You are better off driving to McDonald's on Manitowoc Road.

Source: Google

Camila Quiroz

★ 5

It's a good service

Source: Google

Veasna Hay

★ 1

A popular and busy location. They've messed up my orders a few times and I'm not gonna waste my time driving back to fix an order that should have been correct the first time.

When I got to the drive thru they gave me the completely wrong order. They corrected the order and gave me my two happy meals and a sandwich.

When I got home I notice that I had only gotten two 4 piece chicken nugget happy meals instead of the 6 piece I had initially ordered for my kids..very dissapointed, kids were dissapointed.

I shouldn't have to pay for more than I actually recieved. I will give them another chance but just make sure you check your food because it seems to be a habit.

Source: Google

Courtney Ann

★ 4

Source: Google

israel garcia martinez

★ 3

Source: Google

Anita Y

★ 4

Overall good experience. 4 stars because the ketchup dispenser wasn't working so had to ask for ketchup packets.

Source: Google

Stephen Jones

★ 1

Last few times ive been its been worse everytime. My cheese on my bigmac literally hard as a rock.how? How is that possible. Fries are almost as hard. These people are lazy. They premake stuff and let it sit for who knows how long and the fries are definitely dropped again to reheat. How were there 5 people
In front of me and i still dont get fresh food. Disgusting.

Source: Google

Derrick Rouse

★ 1

They up charged me 3 times at this location we ordered something that was 15 dollars and she said it was 21 and some change I looked at the receipt it was 15 dollars and she put on the receipt I only gave her 17 dollars

Source: Google

Barn McTavish

★ 1

This McDonald’s is the slowest fast food you’ll ever wait for. Be prepared for at least 15 minutes to wait for this slow restaurant to finally make your food

Source: Google

Sandra China Tsab

★ 3

My nieces love coming to McDonald's all the time when they're spending time with me and with their uncles. They never get tired of getting their burgers and nuggets either.

Source: Google

———-

★ 3

This is the second time they have said something is fresh when I have asked and they have given the opposite- cold fries. I will say the people’s attitudes are great. McDonald’s you slowly turning into an opp

Source: Google

David Wilson

★ 4

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Candy Miller

★ 3

My food was biscuits were too hard to eat. Biscuit was really small too.

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Tom Gedeon

★ 4

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James Feng

★ 5

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Ruben Gomez

★ 5

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Laura Allen

★ 4

Orders always accurate and prepared quickly. Love the mobile app for rewards. Dual drive thru moves line quickly.

Source: Google

guadalupe acosta

★ 4

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ryan olson

★ 5

I'm loven it

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Jhordan Hernandez

★ 4

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Valeria Minnick

★ 4

Very busy outside, but very few customers inside.

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Peter George

★ 5

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ProZippedPack

★ 5

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Sarah Jane

★ 1

don't even bother with curbside at this location. when I pulled in, another car was already waiting. it's been 20 minutes and neither of us has our food yet. no idea how long he was here before me. get it together McDonald's. you push curbside as faster, but it absolutely is not. I ordered two sandwiches. in the time I've been waiting I could have gone out and slaughtered the chickens myself and made the sandwiches at home

Source: Google

Robinette Aguilar

★ 1

Source: Google

Nikolas Haskins

★ 5

This location is by far the best McDonald’s in the Green Bay Area. We frequent this location often as our child’s favorite go to is fries. The food is always hot, orders have been accurate and the ladies at the second window are very friendly and fast. We typically spend about 5 minutes waiting in the drive thru give or take depending on how busy they are.

Source: Google

Chris Craw

★ 5

The app gives you some great deals

Source: Google

J

★ 4

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Jacob Hansen

★ 1

App only allows "Breakfast Only" to be ordered after 11pm at this location only. Nobody was able to process or honor a Deal for regular menu items from the app. Managers avoided interaction and did not try to offer any solution.

Source: Google

Romell Teague

★ 5

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Megan King

★ 1

Very rude customer service if I could give this place a zero and a shut down I would. They got my food wrong the woman was pissed that I came back in to have them fix it. All Ik I would never go back there. They made me sick to my stomach deserves to be shut down and better employees.

Source: Google

Amber Smith

★ 4

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Richard Schultz

★ 1

McDonald's wants to push ordering on the app and doing the curbside pickup, but it always twice as long or more to get your food. It's frustrating watching car after car after car get their food while you're still waiting. The app will say you'll get your food in 2-5 minutes, but I always end up waiting at least 10 minutes.

Source: Google

Joe Beechtree

★ 4

It's McDonald's not much can be said about it good or bad that hasn't already been said I usually only go here for my baby who love his happy meals but he got a taste of dad's double quarter pounder last time and I got traded a cheeseburger for mine I can't say no to my kids when it comes to food so I ate a very dissatisfing regular cheeseburger

Source: Google

Mike

★ 5

I ordered through the app. Gave my code, drove up to the 2nd window and got my food in less than 2 minutes. Food was correct and hot. No complaints.

Source: Google

Curtis C. Hart

★ 5

Always satisfied with the food, the service, and the price.👍

Source: Google

Julia Kiefert

★ 5

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Mary Schommer

★ 4

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Douglas Posen

★ 5

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Lori Haro

★ 5

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Rhonda Atkinson

★ 5

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Natasha Lewins

★ 1

I went threw drive threw i ordered a #1 meal with a mellow yellow a mcchicken add pickles and 2 regular mcchickens. I get home and open up the mcchicken thats supposed to have pickles on it and i find cheese add on it instead of pickles everything else was fine but that mcchicken wat the hell. do better

Source: Google

Jen Jen

★ 4

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John Thibodeau

★ 5

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Carlitos Ψ

★ 1

I went into this McDonald with my daughter and this Hispanic man that looks to be as the manager he was around 5’10 and skinny was very rude towards us when I asked him a question. Later on I was waiting 15 mins for my food which is completely unacceptable as I only had 2 McChickens and a large fry and I saw a man bend down and I saw his butt crack which was completely uncomfortable as there were minors in the building!!! MANAGEMENT GET IT TOGETHER!!!

Source: Google

Jake A

★ 5

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David

★ 3

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Laurie Maramonte

★ 1

The food was so bland The cheese wasn't melted The patty was actually cold The french fries were nothing special at all

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Jason Dalton

★ 5

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Pritul

★ 4

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Randy Dwyer

★ 2

Unfortunately I come here all the time out of convenience but tbh the food is sub standard even for fat macs. Like today I got 3 double cheese and they were fine but their world famous fries were old cold and soggy!! How can you charge honest people so much money for terrible product. This is only made more unacceptable with the increase in pay everyone at these places has enjoyed. If you want to be paid like you think you deserve then give the customer what they deserve. Fresh food!!!!

Source: Google

Isaiah Quintana

★ 4

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Tiny Tuschl

★ 4

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Kimberly “Kimmy” Stephens Colbert

★ 5

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Justin “Iowacloud” Cloud

★ 5

This McDonald's is ran well. The employees are friendly and you get your food fairly fast.

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Mary Kimps

★ 3

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Shannon M. Brott

★ 1

I ordered a No 5 which is a 10 pc with fries and drink. The Fanta is flat tasting and was majority ice and the medium fries has the amount of a small has and less to be honest… thr 10 pc box had only 8 pcs ….. the dip tastes was like expired and separated. I also ordered a Mc double with no onions and no pickles and no mustard …. I got a single patty with barely enough Ketchup…… yeah so non of this meal was correct….. my kid had barely anything for is surprise burger. still had him eat it and gave him a few dry nuggetsThank you MCD… reason #234 why I rarely will go this location … (drive thru 1352)…. And why did the second person talk and respond like they were high?

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Jeff Junion

★ 4

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Isabel Rodriguez

★ 5

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Gloria Coenen

★ 1

Food was cold & taste was not as good as usual - like most McDonald's!

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Karla LeClair

★ 5

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Mason Aulik

★ 5

I can always count on McDonald's for a quick and delicious meal! The consistency in taste and quality is what keeps me coming back. Whether it's a classic Big Mac, crispy Chicken McNuggets, or a refreshing McFlurry, I know I can satisfy my cravings here. The friendly staff and speedy service make the dining experience even better. Plus, their commitment to cleanliness and safety is greatly appreciated. McDonald's continues to be a reliable go-to for a tasty treat or a satisfying meal on the go!

Source: Google

Chuck Schmitt

★ 1

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Matthew Kurowski

★ 3

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Arifa Mehveen Siddiqui

★ 5

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Eli Treml

★ 5

shout out to the worker who gave me extra nuggets. you're a real one

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Adam Rader

★ 4

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Zach S

★ 5

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Joseph Prosser

★ 5

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Jacqueline Poels

★ 5

Drive thru service was great. Accurate order and accurate food given. Hot food and shakes were delicious

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Michael Ratachic

★ 3

Too much ketchup. Bun was soggy. Yuck

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Heather Nagel

★ 1

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Marcus Klarkowski (Marcjky)

★ 4

Good food, service wasn't fast, but is still a nice place.

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Eric Hudson

★ 4

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Nicholas Daul

★ 5

Want a burger eat a burger

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Ross G

★ 5

The drive thru staff was perfectly pleasant. I sensed that the were busy but that did not stop them from being overly friendly.

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Richard Reed

★ 5

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Kassy Daniel's

★ 5

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K Mick

★ 1

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K V

★ 4

It's McDonald's... always remember to double-check your food before driving off! 😂
This location has a kids playground.

Source: Google

Connie Boncher

★ 5

Love the $1.29 diet coke

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Cheryl Schaetz

★ 4

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Patrick Deterville

★ 3

Our order was messed up they gave us our order but was missing items when they said it was complete

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Julie Ricks McClintic

★ 5

Way different than the hundreds of.other McDonald's I've visited. Tacos, hummus, and salmon. Just kidding. Lol

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Gunnard Black

★ 4

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Sophie Wolf

★ 5

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Chet Wojo

★ 5

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Al Schulz

★ 4

I had some trouble with the App. when ordering but they took care of it. Service is typical McDonald's.

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Kfox300 Ck

★ 3

It's another McDonald's

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Talon Dresang

★ 5

Amazing, as always

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Ernesto Aguilera

★ 3

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Linda Huempfner

★ 4

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Gina Phillips

★ 5

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Justine Kordus

★ 5

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Shepstyle

★ 2

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Lira

★ 5

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Damion D

★ 1

Selling meat that's passed expired and should be thrown out my hamburger meat has had to been sitting for at least a good hour. The meat is dry and looks OLD the cheese hasn't melted at all at my sandwich is cold. Unacceptable

Source: Google

Carlos Arriaga

★ 4

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Adria Carballo

★ 4

La atención el buena, me atrevo a decir q son bilingües en mayoría.

Source: Google

Natalie Gafner

★ 3

Every table was dirty and when we asked to have ours wiped down the girl never came we had to find a different table and much later she sent someone else out to wipe down the table. And at the McDonald's on Main Street we visited for dine in around 11 am and the store was overcrowded with loud disrespectful teenagers from a near by school we ended up leaving early because all we heard was the manager trying to get the kids to leave and the kids being very difficult and disrespectful to her refusing to leave and even swearing at her. Not a relaxing meal.

Source: Google

Seth Uecker

★ 5

Da da da da da...Im lovin' it

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Michelle De Leon

★ 2

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Peter Sandoval

★ 4

Typical McDonald's.

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Desirae Russell

★ 5

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Saedra Lampman

★ 2

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Dan Kyles

★ 4

The people working are great 👍

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kevin kraus

★ 1

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Dean Calin

★ 4

I had to use the drive through because the dining room service is non-existant. The food is dependable. The atmosphere in the drive-through is fine in that the staff speaking to me through their little windows were polite.

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mike l

★ 5

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Tracy Silva

★ 5

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Chris Webster

★ 5

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Tiffany Johnson

★ 5

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youngadam wang

★ 5

They service was best and friendly.

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Oral Billington

★ 5

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Dan

★ 4

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Casey Raychek

★ 5

Always a great place to order food from... friendly service with a smile, my daughter and I go there often, and they never disappoint, keep it up employees.

Source: Google

David Bartolac

★ 5

It's your typical McDonald's. The location is clean and well maintained. The food is always good, and you know what you're getting. Just like almost every other McDonald's out there.

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Jeff Wallace

★ 5

Amazing staff. Fast and friendly and always good food.

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Ivy St.Thomas

★ 4

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Casha Cloud

★ 5

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mlinda mwenda

★ 5

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Dontae Combs

★ 5

There okay

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Rachell Fox

★ 2

Food and service was OK

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Ethan Shortt

★ 5

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JoJo Explores

★ 5

Good service

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Tom Eagle

★ 3

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Robert Selissen

★ 2

Online order never went through. Had to go through the drive thru to reorder waited for 20 min. for 2 egg McMuffins with sausage and hash browns. I had to use my cash.

Source: Google

Chad A. Zeske

★ 5

Usually quick & fresh

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Felipe Cardenas

★ 4

Fast service, food is ok

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Emily Waters

★ 5

Buckle up kids because do I have a story for you:
Starting off, got a #1 meal. Big Mac was fantastic. French fries, fresh. Hi-C, *chefs kiss*. Threw my car into park and ate my meal in the parking lot. All is good, all is well. What’s that I see? Check engine light? Oh let’s turn the car on, probably been running the battery too long. It’s cold and it’s been about 10 minutes, let’s warm her up. Brake petal, locked. Check engine light, blinking. Weird clicking noise, it’s there. Car won’t start. Uh-Oh what do now? I don’t know anything about cars.

Well I walk into that McDonald’s and ask the employee, do y’all have anyone that knows anything about cars? They share a look between each other and nod their heads. Yes. We got the guy for you. My man came out pulled his car next to mine, provided the jumper cables, popped open the hood, and went to town. I swear there were more lights on my dash than there are lights on a Christmas tree. Told me, battery is indeed very dead. Probably some other issues as well. 10 minutes pass and I’m laughing so I don’t cry. I’ve accepted the fate I was towing my car home tonight. Nay nay my friends. Nay nay.

Homeboy sat with my car and was determined to get this started. Jiggled the cables and looked over with a flashlight. Nothing but confidence and pure spite to get this thing started. Keys, in hand. Parking break, engaged. Rattle rattle… she starts. Dude didn’t even bring a jacket.

And for that, 5 stars.

Source: Google

Jacqueline Kloehn (Watergurl)

★ 5

Got the wrong order but I love this mcdonalds

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Christina Diaz

★ 3

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Doug ludwig

★ 5

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William Miller

★ 5

My order was properly prepared, and served hot and fresh. Friendly staff along with an efficient drive thru.

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Mz MzMischief

★ 5

Large iced coffee. :)

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Amber Edwards

★ 3

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Brenda Caelwaerts

★ 4

My daughter and kids got meals but I only got fries and not real hot

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michael h

★ 1

Can't order if the drive thru screen doesn't show you the menu. I can't tell you what I want to order if I can't see the menu correct?

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Doug Stancher

★ 5

Good Service great coffee

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Jessie Clenney

★ 3

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Marcia Ruggaber

★ 4

Clean, fast service

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