★ 2

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★ 4

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★ 5

Use the app, great deals

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★ 2

Not worth the price by no means!

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★ 1

I ordered through the app. They did not add the extra mayo I paid for on the McChicken. I ordered an Oreo McFlurry and It was not blended and when I brought it up the answer was for the staff member to grab a spoon and mix it up without putting on gloves or washing her hands. The staff member also had painted finger nails. I get the McFlurry because the Oreos are blended with with blender thingy it makes the Oreos softer and easier to eat as I am still recovering from surgery. My toddler won't eat the McChicken without the extra mayo.

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★ 1

The service and the workers of this McDonalds just suck. They aren’t polite, they talk down on you, they never make sure you have everything. We sat at the window for two minutes while they just stood there looking at us while we were waiting to ask for the item we never received. If you pay on the mobile app and they run out of something, they never tell you either. They just give you the wrong food. This place sucks.

Update: still sucks. My family and I went to McDonald’s last night just after midnight since they changed their hours to one am. Our nuggets were beyond soggy and our fries were rock hard. We also had to pull forward and we waited 16 minutes for nuggets, fries, and McChickens. Absolutely ridiculous. I don’t understand how they can get your food wrong EVERY single time when it says what’s supposed to be on it ON THE RECEIPT.

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★ 5

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★ 4

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★ 1

Fries are cold and stale and they forgot the bacon on my bacon quarter pounder

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★ 1

I hate this place :)

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★ 3

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★ 5

Very nice drive through people

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★ 4

Newly renovated. Good service.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 1

Food is warm, manager yelled at Hispanic girl helping Spanish speaking customers, I overheard they where getting rid of register to help the old people/ Hispanic speaking as well. The way the manager treated the employee was so inappropriate and to get rid of the cash register in person IS NOT OKAY

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★ 5

They forgot to give us items, and was very very very kind on getting us fresh ones and included free fries!

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★ 2

Lousy food, good drinks.

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★ 1

20 min wait for a mobile order. They lost the food on the counter.

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★ 4

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★ 4

I love food but it take 4.00 minutes to get the food

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★ 1

Just plain nasty food

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★ 1

Cold food

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★ 5

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★ 5

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★ 1

The pop tasted like soap, also we got 8 nuggets and not 10

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★ 5

Quick service.

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★ 1

Waited 20 minutes for a Strawberry milkshake.

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★ 5

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★ 5

I live in Indiana and visited the McDonald's in Hudson Wisconsin and left my phone there by accident. About an hour down the road i realized i left my phone. I called and talked to Daneesha and also Henry the manager. They graciously said they would FedEx my phone to my home in Indiana. In 3 days i received my phone. This was great service!! Thank you McDonald's Hudson Wisconsin

Dana from Indiana

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★ 1

They will give you incorrect sauces for online orders. I paid for 2 BBQ, 2 Buffalo and 2 Ranch. I received 4 ranch for some reason? Seems very intentional or lazy ESPECIALLY because I can see very clearly on McDonald’s large receipt with large font they listed the correct sauces very clearly. I do not tolerate simple “mistakes” from fast food employees I have about 5 years of experience and it’s a very easy job to do correctly unless you don’t care and nobody wants to spend hard earned money and consume food made by people who don’t care.

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★ 4

Fast service, nice dining area. The parking lot can be a bit tricky with traffic coming from several directions.

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★ 4

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★ 1

I absolutely hate going to McDonalds and this is 1 more reason why. An extra $3.40 for a small smoothie and they give me this.

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★ 3

Food marginal, told to us a kiosk that didn't work

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★ 5

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★ 2

When i come to a food place of any kind I don't ever want to see EMPLOYEE/MANAGERS smoking by the drive thru pick up area . This guy needs to be talked to period . This makes this establishment look very very bad .

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

If you don't spech Spanish don't come here

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★ 1

Update 5/13/2025: I had a order on the mobile app but they forgot the Apple Pie.
I noticed this location doesn't focus on the task at hand. The Order Takers and Order Fulfillment employees are so busy stocking cups and lids that they screw up on their primary task!!
Lower rating because who screws up an order on the Mobile App???

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★ 2

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★ 2

every time I go here, they get my order wrong. Yes, I've been here a few times. I need to stop coming here.

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★ 4

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★ 5

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★ 2

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★ 1

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★ 1

workers are not great. I think they are disorganized and maybe need more crew members. largely non English speaking workers

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★ 5

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★ 5

They did excellent on a massive complex order. The person talking my order just after noon deserves a raise.

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★ 5

McDonald's is my fav fast food place I recommend big Mac

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★ 5

Clean restaurant! Staff is helpful and orders are correct.

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★ 5

Fast food service to keep going on our road trip

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★ 3

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★ 4

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★ 2

Food was cold.

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★ 4

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★ 3

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★ 5

good mount of food. like the leprechaun hats

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★ 5

They gave us the exact correct amount of food for what we ordered. I then sat on an extremely comfortable couch and enjoyed my correct amount of food. Cashier was vibing. 5 stars, wish I could leave a 6th.

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★ 4

It’s McDonald’s. The manager on duty was very nice and helpful.

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★ 1

I got food poisoning from the expired ketchup. I would highly recommend not going here.

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★ 1

Cold, uninviting, inhuman experience.

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★ 5

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★ 5

Ordered last night, foodvwas great, thank you!!!!

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★ 4

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★ 5

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★ 4

Too expensive these dayz...Bit I do appreciate the #5 meal deals.
That's gotta STAY on the menu.
Your BaZaGillioniars.

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★ 4

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★ 4

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★ 5

Nicely decorated...great coffee ..great sundaes

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★ 1

None english speaking on drive thru. Really? Than went in only to witness people playing around and no Customer service at all! What a joke!!

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★ 4

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★ 5

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★ 3

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★ 3

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★ 5

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★ 1

HORRIBLE! Every single time I’ve ordered they’ve gotten nearly everything wrong. No sauce, wrong size fry but making us pay for the largest size EVEN IF WE DIDN’T ORDER IT, too much soda, nuggets are cooked horribly, and one time they even gave us someone else’s order! If you want your food to be cooked correctly, go ANYWHERE but here.

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★ 1

we were playing catch in the parking lot after we found a ball in our car and we made sure we didn’t get in anyone’s way as there was no cars. The manager stood at the window trying to power trip us by bringing out more workers to come stare out the window instead of politely asking us to leave. we were very uncomfortable and left.

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★ 3

It's McDonald's - what can I say. Clean environment, food was hot and fresh. Service...think the young man was new so not the smoothest process, but it all worked out in the end.

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★ 1

Went thru the drive thru on our way back from the airport. 5 adults in the car, ordered 5 meals. Get to the window, we get shorted one entire order. When asked, they got mad. Said that’s not what you ordered. We said we have 5 people in the car, if we didn’t pay for one, then please bill us for it. Diet Coke tasted awful (which is unusual because they have the best!) Then one of the quarter pounders that we ordered was RAW. When we handed it back the Night Manager was pissed. Terrible customer service.

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★ 5

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★ 5

Really great service and got so advice thank you soo much 👍

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★ 1

It sucks and there’s always homeless people around it and tables are very nasty as well as the employees they are very rude and disgusting

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★ 1

Cashier was a Mexican girl and she's charged me something I haven't ordered. I order #6 and she charged me 2 order on #6 plus 2 extra drinks. Operation Manager please do better job.

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★ 4

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★ 5

The shift manager was sooooo nice. Even during a busy supper rush.. she took time to figure out an ordering at the kiosk issuewe had and then decided just to give the order to us for free. Never seen such a sweet person at any fast food during a rush be so sweet. Lol thank you mcds in Hudson wi. 2nd shift lead lady...:)

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★ 5

The lady who works drive thru with all the Disney pins is always very kind!

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★ 5

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★ 2

Missing food from order

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★ 2

Never received my honey mustard for my nuggets

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★ 4

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★ 3

It's a regular McDonald's but in a terrible part of town. Be ready to be accosted by homeless people begging as you go through the drive through.

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★ 4

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★ 3

Had to wait long time for fish.

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★ 5

Ordered breakfast from the mobile app while seated at a table. The person who delivered our food was very friendly and greeted us by our names, she seemed genuinely caring about us. Her name was Zoila.

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★ 1

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★ 5

This is a well owned MacDonalds--Clean, nice people and good customer service.

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★ 1

They are always getting the order wrong. Food is mashed together and doesn't taste well. Not friendly staff.

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★ 5

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★ 5

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★ 3

Went through drive through. Extremely slow. I was told one amount when I ordered, was charged a higher amount when I paid. Asked why, was told taxes.

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★ 5

great staff.

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★ 1

Horrible service and worst cm Donald’s they make you wait for 30 minutes for a simple order and come out and ask for receipt and end up not being the right order .

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★ 1

Went through the drive through. Ordered a sugar free latte. Get to the window. “We can’t make this” fine give me a med coffee and 3 cream. Shorted by $10 on change. Manager copped an atttitude when I asked for a recount. Get to first window for my coffee. Only car there. They “park” me in lane 1. Wait 5 minutes. Just left. Either Hudson has fallen down or this place needs to be demolished l. What a joke of a “franchise”

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 5

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★ 1

McDonald’s has lost their minds with the prices they are charging for the garbage they are serving

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★ 1

Yuk

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★ 2

Hard cold butter for my hotcakes. Delicious chunks of cold hard butter. NOT. Not happy.

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★ 1

Well I waited for the 4th time in a row to write this review

All I am asking for is for McDonald’s in Hudson to stop stealing from me. It’s a dollar extra for cheese so please add it. I’m already out $4.00 in the past month. I do not have time to go back. The one time I did they just threw some cold cheese on it and said here ya go

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★ 5

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★ 1

Absolutely the worst experience of my entire life - if you like 45 minutes waiting for a McDouble this is the place for you

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★ 5

Good food

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★ 2

Food in heat lamps is too long. Always messing up orders. Coffee is luke warm.

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★ 3

The floor was sticky.

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★ 5

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★ 3

We ordered our food, it came quick but the fries were stale and cold. Of course we did to go as we were traveling.

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★ 5

They have improved their service.

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★ 5

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★ 1

Couldn't get an ice cream cone, but after telling guy in window for 5 minutes we just wanted an ice cream done. He took payment from the app then said they had no ice cream. Shame on you!!

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★ 3

I get my Diet Coke almost every day from McDonald’s from the drive thru. Nothing compares to their fountain DC anywhere. I think the weekday morning drive thru service is better than the weekend service. Service and expediency is just much better on th weekdays.

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★ 5

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★ 1

No American cheese and yet I got DOUBLE cheese ????

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★ 1

We were given the wrong order. We showed the pick up window person our receipt, and after reviewing it, he couldn't figure it out. He gave it to what seemed to be an assistant manager. She reviewed the receipt and asked us to go park. We politely refused. We pre-ordered and were on a time constraint. That person got a manager involved who grabbed the order and reviewed our receipt. She then asked us while reading the receipt if that was our order. We confirmed that it was. Within 30 seconds she had our order. She didn't say anything to us as she walked away. I said, "Sorry!"to which she replied, "no problem!". I said, "Ummm, YOU are the one who should have apologized to us for the trouble because this was your fault!". She just stood there with a blank look on her face. We drove away. Something so simple turned into such a production.

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★ 4

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★ 5

Fantastic service from the employees, my meals always come out perfect. Would love to come back again as long as those great employees are there.

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★ 2

I used to give this McDonald's 4 stars. Down to 2 now. Fries are what I go to McDonald's for. Apparently, they never change their fry oil anymore. This is what I've ended up with the last 3 times

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★ 4

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★ 4

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★ 5

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★ 1

After being overcharged for my meal, was told I was only overcharged .28. Two meals for breakfast $21.00 this is not California!!! Charged me separately for hashbrown and drink, which is part of a meal 🤷‍♀️. Poor management handling skills!!!

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★ 5

it was good

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★ 5

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★ 4

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★ 1

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★ 3

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★ 4

Meh it's McDonald's, but the morning staff is A+

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★ 1

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★ 5

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★ 3

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★ 4

They were fast and gave me good food. I highly reccomend getting the fries as always.

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★ 1

Waited 30 minutes for a mobile doordash order pickup and multiple people came in, got food, and left (including another doordasher) before I got mine. Nobody speaks english and they cannot communicate the issues with a customer or with eachother. Simple, small meal, and couldn’t get it. I couldn’t continue my job because of this!

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★ 2

Food was ok, paper wrapped was teared which means laziness. The woman seemed to be a shiftleader/manager serving me the food was not customer serviceable and did not smile to me. She used phone in front of customers by the counter. Other employees was very great.

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★ 5

Great Hot food and service

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★ 1

THEY ARE INCAPABLE OF GETTING AN ORDER CORRECT. They can't hardly speak English .in fact Immagration should do an inspection of this place.

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★ 5

My favorite dishes

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★ 3

It was a sticker shock, piad $18 for a meal that when reviewing the previous reciepts cost $13,50, parking was easy as no one was there at 8 pm, higher cost lowers customers in my opinion this store wont be here in a few years, its Biden economy his goal is to wipe out fast food.

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★ 5

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★ 3

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★ 4

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★ 5

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★ 5

Mac is Mac. What can I say. Clean

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★ 2

This is kind of a difficult review to write. I think the food here is above average for McDonald’s. The staff are generally kind and friendly. Unfortunately, there are a lot of issues when going through the drive through. Don’t hesitate to make sure every single thing you ordered is present. This location of notorious for shorting sandwiches and drinks. They will tell you correct number of sandwiches are in the bag, but they often are wrong.

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★ 5

Always good

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★ 5

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★ 3

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★ 4

It's McDonald's, fast food that fills ya up and doesn't break the bank. I prefer their breakfast and miss the all day bkfast sandwichs

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★ 1

Friendly staff and fast with the food. Great crew workers. Bad Managers. The evening male manager was rude, and the store was filthy.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 2

20 minutes for our food... watched 4 customers come and order after us, just to get their food and leave before we got our food... that was after I had to ask for our stuff

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★ 2

My sister and I love going in the morning and chatting...great place

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★ 4

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★ 1

Made an order on the app and they decided to close early without giving me a refund.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 2

Very nice staff and clean eating area. There has been two times my coffee order was NOT drinkable, first time the ice was not blended smooth enough and it was like drinking sharp chunks of ice. Second time, The iced caramel macchiato was made and look and tasted like pure milk with caramel on the bottom. I think they forgot the coffee. They remade it both times and it tasted better. I hope for improvement in the coffee area!!

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★ 4

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★ 4

Clean, perfect temp inside and propme at the counter

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★ 5

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★ 4

We ordered from a kiosk. Could use a cleaning. Restroom was relatively clean. Pretty good food. Sauces are free here unlike some other McDonald's in Wisconsin. Plenty of parking. Quick service.

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★ 5

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★ 3

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★ 5

Good food. Good rest stop.

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★ 1

I tried hard to look for the good in people an in situations. However my experience at this McDonald's location it is challenging to even see a silver lining. The best part was leaving before I exploded it how rude and disrespectful the manager was who I interacted with. When I first arrived at this location that by the way I've been going to on and off for 30 years, I expected I would have a good visit as I've never had a negative experience at this restaurant. However tonight was different as I arrived at 8:50 p.m. with all intentions of getting my meal and eating it in the lobby when I went up to the South entrance which is the main entrance to go in the lobby to avoid walking past drive-thru on the north side, I found both doors to be locked. I double checked and saw that the stated lobby closing time was 10:00 p.m. so I wondered what was up and there appeared to be enough workers in there but I did not know. I proceeded to go to the drive-thru which they had two of them. When I went in the Drive-Thru, I waited for a minute or two and finally someone came to the speaker I asked the question why was the lobby locked and they said they didn't know. I can't fault to drive through person for that then I said I generally get a side of slivered onions is there going to be a problem with that before I order because they generally don't charge for them. I waited over 2 minutes for a response and heard some clicking sounds on the speaker so I thought maybe the person went to check with the manager. I'm not sure what happened and I got fed up and was going to leave but then I went to the other drive-through and asked to speak with the manager. The mail manager on duty came to the phone and I asked him why the lobby was closed and he said it was not and I said I went to the South doors and they're both locked. He told me the North side was open and that didn't make much sense why you wouldn't have the entire lobby open especially since most of the people park on the south side and the north side has the risk of parking and walking across the drive-thru Lane. . The conversation didn't feel good by the tone of his voice or the attitude that I perceive but I decided to go into the lobby so I wouldn't have any trouble with my coupon or with getting my order right. When I went in the north side of the lobby the young manager with dark hair came to the counter and I asked his first name again as I did at the drive-thru and he refused to give it to me I identified myself by giving my name and I found it strange to refuse to give me his name and I asked him and told him it didn't feel very friendly and welcoming to not give me his name as I was trying to be friendly and then his response was "oh well" which clearly was said in a smart aleck way like he didn't care about me or if anyone was going to complain on him or what anyone thought.. then he asked me if I was going to order. And I responded that I changed my mind and was not going to do business at this restaurant. This was the only negative experience I can ever recall having at this restaurant in over 30 years and it's probably in my top two or three ever of the most rude manager I've ever met who clearly thought they were above the law and not accountable for their actions. They poorly represent McDonald's and they poorly represent this restaurant if it happens to be a franchise. This person should apologize to me in person and should not be a manager at all. I hope that his supervisors say something to him so he doesn't turn away more business. He's a huge disappointment and hopefully he can get some help and leave his attitudes at home because it definitely kept me from spending money there today and while I'm visiting town. He definitely can't handle complaints without losing his cool and lacks the emotional intelligence that's needed to be a manager.

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★ 5

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★ 1

Second trip. Same thing, awful. They can’t speak English and they put these people on the drive through?! That’s an amazing idea.

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★ 1

No one even speaks English. Takes forever to order because they can’t understand you. HORRIBLE

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★ 5

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★ 4

Average McDonald's, usually quick with curbside, make sure to check and see if you have everything you ordered.

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★ 4

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★ 5

I’ve had the pleasure of seeing the drive through worker, Alyssa, for a few times now-because I frequently stop to get a coffee here. She is always very friendly and attentive, and makes my experience better. She also makes one hell of a coffee.

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★ 2

I have done drive through lately and staff don’t know what you are asking for it’s very frustrating like salt and pepper brought it to a manager attention her response was they don’t understand/ speak English like we do. Then teach them!! I have gone in a few times in morning to eat takes awhile for them to place my order, tables are dirty and women’s bathroom floor are sticky and with closer look they look like spots of old dirt on them I highly suggest a deep cleaning I do clean for a living it’s disgusting. Maybe it needs to be turn into inspectors!!! Food is also cold !!!

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★ 5

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★ 1

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★ 5

Manager working 8/12 at 9pm was very kind and helpful :)

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