★ 1

Waited in drive thru for an hour just to get our order wrong. Stated they were busy walked inside to get the rest of my food saw about 10 people waiting for their food and about 8-10 employees. Very unorganized. Could of went to a sit down restaurant, get our food and eat it all in the time frame it took us to get "fast food". Ridiculous!!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I got you're kind of late and I ordered a special burger and a special Sunday and they mailed it. It was really good most the time McDonald's messes it up when I order these special things. They did a good job.

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★ 4

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★ 4

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★ 2

Food was thrown together. Cheeseburger has ketchup all over the bun. Made a mess!

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★ 1

𝑆𝐸𝑅𝑉𝐼𝐶𝐸 𝑊𝐴𝑆 𝑁𝑂𝑇 𝐺𝑂𝑂𝐷,𝑂𝑁𝐸 𝐸𝑀𝑃𝐿𝑂𝑌𝐸𝐸 𝑊𝐴𝑆 𝑉𝐸𝑅𝑌 𝑅𝑈𝐷𝐸,𝑇𝐻𝐸𝑌 𝐻𝐴𝐷 𝑇𝐻𝐸 𝐻𝐸𝑅𝑆𝐻𝐸𝑌 '𝑆 𝑆𝑀𝑂𝑅' 𝑀𝐶𝐹𝐿𝑂𝑅𝑌 𝑂𝑁 𝑇𝐻𝐸𝑅𝐸 𝑀𝐸𝑁𝑈 𝐵𝑈𝑇 𝑊𝐻𝐸𝑁 𝐼 𝐴𝑆𝐾𝐸𝐷 𝐹𝑂𝑅 𝐼𝑇 𝑆𝐻𝐸 𝑆𝐴𝐼𝐷 𝑇𝐻𝐸𝑌 𝐷𝑂𝑁'𝑇 𝑆𝐸𝐿𝐿 𝐼𝑇

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★ 1

They made my burger wrong twice...I didn't feel like making them attempt a 3rd and just dealt with it. The men's bathroom was disgusting with dirt all over the ground and the employees were unfriendly and uncaring.

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★ 5

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★ 3

Slow to get food

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★ 5

Local hometown feel always great customer service they never disappoint lots of items to choose from

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★ 1

Dirtiest McDonald's I had ever been to! Floors were so greasy people had a difficult time just standing without their feet sliding. Hopefully nobody fell, because the employees didn't care. Kitchen and drink areas were filthy with crud all over a machines and garbage laying all over in kitchen. I'm not used to seeing such a dirty McDonald's!

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★ 1

Never received our food IN the restaurant. We waited 35 minutes with a hungry 4 year old. We left and went to Kwik trip. One of rhe employees was talking to his friends on other side of counter clearly not working dropping F bombs right in front of manager who did nothing to correct the problem. The store and bathrooms were dirty. I will never stop there again. We asked for our money back and left.

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★ 4

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★ 1

The place was filthy. The employees were rude.

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★ 3

This is the first time that our food was cold and dry. Was not happy. Was always the only McDonald's to eat at.

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★ 5

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★ 1

They don't know how to cook french fries and their burgers are terrible they look like they got their burgers from the garbage

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★ 1

Ordered at 3:46 pm (time on receipt) received food at 4:30, they claimed they had to "re make the order" the food was cold and had been sitting.. and the order number changed from our slip to the bag.. had to ask several times for our food.

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★ 5

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★ 5

They are always fast with service and the food is good!

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★ 1

Took 25 minutes threw the drive threw for 2 burgers to be wrong the fries so salty they were inedible and worst of all there was a fly in my smoothie stay clear of this place

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★ 1

The floor, tables, condiment stations and bathrooms were so dirty! I felt like I needed a tetanus shot after I left. The food wasn't any better. Cold fries and burgers thrown in their boxes. They couldn't even make sure ithey were assembled correctly. BEST part, all the workers standing around visiting or on cell phones, ridiculous!! Might I add we were the only ones in the restaurant so it wasn't like they were busy. Had to leave 1 star to post, but truly it should be ZERO.

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★ 5

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★ 3

They ignored my drive-through lane and skipped me twice, and made an excuse that it was busy. It was not busy.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 1

2 nights in a row I been told that they are waiting on fries. So left sitting at the window for almost 10 minutes and then getting cold soggy fries with my meal... make it make sense why the long wait for fresh fries ? When i get cold soggy fries!?

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★ 1

Fast food it most definitely is not, was empty of customers when I came through he drove thru and had to wait for 20 minutes for nuggets and fries

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★ 2

Granted we were there right soon before closing time and we had a sizable group, but were disappointed in the service we got!

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★ 5

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★ 3

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★ 5

Very respectable staffing came through after a long 8 hour shift and was hungry for something quick and an employee named daven gave me excellent service kid needs a raise. Going above and beyond on his job. Made fresh fries and a pie before closing. Definitely made night much better.

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★ 4

Food and service are middling as always. The atmosphere is exactly that of a Mayo Clinic inpatient ward. Any one of them; sterile, corporate, and yet somehow in a state of total, chaotic disarray at all times. I hate it so very much; McDonald's is my least favorite fast food interior.

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★ 3

Not a very friendly staff. I was the only customer at the counter and three employees stood with their backs to me when I picked up my order. No greeting, didn't confirm my order, or offer a friendly acknowledgement. I had to interrupt them to ask for a carry container. Also, had to ask for toilet paper; none in the restroom.

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★ 5

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★ 1

Very disappointed with the McRib, had 0 flavor for the meat. Then ordered a large drink, was given a small, told them I ordered a large, they wouldn't exchange it. Will not be returning.

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★ 4

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★ 3

Food was hot and decent.

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★ 1

We go to the drive through and we get a large and medium fried with our meal. When we look in our bag they weren't in there! So we are almost home and have to drive back to get our fries! Then they didn't even care! This isn't the first time this has happened!

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★ 1

Attempted to order breakfast menu items using the McDonald’s app from this location. Staff at this McDonald’s location could not process the transaction. Put their hands up literally and said the problem is because of corporate and our food comes out of a truck. We can’t do anything. Avoid this location!

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★ 5

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★ 5

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★ 5

Drive thru very fast.

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★ 5

Super clean restroom. Food was fresh and tasted good. Glad we waited to stop here instead of somewhere else.

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★ 3

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★ 1

8minutes in the drive thru only to wait more. This location still is the slowest branch in the lower 48.

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★ 1

Overpriced, meh food. Also very slow to get the food these days. Definitely gone downhill.

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★ 5

They brought the food to the table.

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★ 5

Food was great, prices to high

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★ 3

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★ 5

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★ 1

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★ 3

Food has tripled in price

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★ 3

I started to notice that the day shift would get all mad at kitchen becouse they would ask a question and this one manager that’s super skinny, would get all mad. Kinda sad she has to get mad at teenagers over questions, night shift managers help and don’t yell at the teenagers and help them. I see a really big difference, time sometimes happens about this

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★ 5

I'm sorry to say everyone, but, the shake machine WAS WORKING! WOO-HOO LOL. Corporate was also there today so, that helps lol

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★ 5

Just a snack on the road with 2 more hours of driving. Chicken McNuggets with a kick of of Honey Mustard Sauce.

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★ 2

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★ 5

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★ 1

There were drug addicts homeless guy asking me for the money I'm buying food with worst time ever
And threw up a hour after eating really greasey and alot of hair in it person working was NOT respectfull to me never coming back

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★ 4

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★ 5

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★ 2

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★ 1

Rude employees ,rude manager didn't accept The app promotion and told me I was wrong about it when I read word from word to her. She dismissed me. The employee at the window closed it in my face shrugged shoulders and turned away acting like I wasn't there. . Theyforgot a soda with my order. And charged me $16 for 2 sandwiches with unmelted cheese. When I called back, she told me she was sorry for inflation. I said I would speak with the general manager. She laughed and said, okay, worst place ever to stop.Don't do it if you can miss it.There's a dq, a kwik trip, subway and family Restaurant. You can all get better service. Better food and don't have to deal with the unprofessionalism or the employees that don't care about doing their job. If I could give it any minus stars I Def would. Oh the app took my points because it was right they denied me and could tell me why my points were taken. I been good with this place for about a year the last 15 yrs before I ha e a bad response everytime, then they impressed me once staff changed. The rudeness this morning along with the stuck up brat who didn't wanna answer me or find out was absolutely ridiculous. Neither her or the manager should be in a customer service roll. I've never been more furious on how I was treated by the employee first and the manager second. Do not go here if u can help it

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★ 5

Very good!!

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★ 1

Nice clean place. Service was so slow. Took 20 minutes to get a simple hamburger and malt.

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★ 5

Good service

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★ 5

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★ 1

Fries were cold and stale, greeting was none

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★ 5

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★ 5

I loved the steak and egg bagel.

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★ 4

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★ 1

This is probably the worst location in the state. Food is consistently cold, wrong, missing or tossed inside so horribly that it doesn't stay together. Inside is normally in need of cleaning. Half the time when you add or take off things from the burgers, that goes ignored but they'll still charge you for the things you added on. Same with the coffees. Don't bother asking for extra in those, they'll take the money and make it as normal.

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★ 2

The prices are terrible!!! $7.00 for a happy meal!!!!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

The cheeseburger I received was ok but the fries were stale or old. I can't believe the sm fries cost more than the burger sandwich!

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★ 2

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★ 5

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★ 3

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★ 1

Worst McDonald's to get food at. Repeated mess up my orders. I ask for no onions as I am allergic and they keep messing it up. Apparently no one reads the signs there. Maybe I should just stop checking and just assume then when I have a reaction, I should sue them. Getting tired of such incompetence yet they want to be paid more. If this was only a one time thing then fine, but over ten orders in a row messed up now.

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★ 1

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★ 5

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★ 3

Hamburger was dry and at almost 3 dollars not worth the price

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★ 5

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★ 4

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★ 3

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★ 3

Getting too expensive 😪

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★ 1

Made my order at drive-thru got to window and they said I didn't order horrible service way too expensive

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★ 5

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★ 4

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★ 2

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★ 1

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★ 3

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★ 2

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★ 4

I ordered at the dive through, and there appeared to be only three cars ahead of me. Despite this, it took nearly twenty minutes to receive the double cheese burger and quarter pounder and fries I ordered. The guy in front of me waited about 17 minutes for one single ice cream cone. I will never know what the wait was about, but the staff was very busy-looking inside once I got to the window. Maybe there were a lot of online orders. Who knows? Oh, the food was very good.

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★ 4

Low staffing forces the customer to use the kiosk or just wait at the counter.

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★ 4

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★ 5

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★ 4

Love

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★ 4

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★ 5

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★ 2

Took a long time to get through the line. Almost a half hour.

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★ 1

Is the worst

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★ 5

Lunch was good and service was friendly and professional!

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★ 4

Had to wait a bit in drive thru for our food.. Hashbrowns were a little soggy.. not super crispy.. everything else was good

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

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★ 1

Forgot the 20-piece nugget. But I did get the sauce. Ordered double fish sammiches got singles. They did get the 2 plain hamburgers. So, 2 out of 5 isn't bad, right? I take 50% of the blame since I didn't check the bag. Maybe if the manager wasn't on her phone the whole time?

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★ 1

Ordered a mobile order and didn't even get it all. This has happened on a few occasions.

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★ 3

It was somewhat slow but the food wS fresh 😋

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★ 3

Had the 2 cheeseburger meal.
Burgers were SMALL!. Only one pickle now a days...too much ketchup! 10.00 bucks!???
Too much money for a Mc D meal...additives n processing n all the other unknown ingredients are not worth the time or money.

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★ 1

Thanks mcdonalds for giving me the wrong soda, making me wait 20 plus minutes for my food and then when I get my food fries are cold chicken nuggets I got where also Luke warm its just great that this is what happens almost everytime I go here I wanted to get a quick hot meal for me and my kids and this happens everytime I go here you just lost another customer tired of it.

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★ 3

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★ 5

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★ 3

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★ 3

Fast and, well...
They were fast. Let's leave it at that

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★ 2

I have a poor review for this particular McDonald's through no fault of their own. They're very short handed, small town nobody wants to work nowadays especially at McDonald's mostly because it's viewed as a kids job. In fact it can become a full time career nowadays. So it's slower than usual be patient please. The employees are only as nice as you are so be respectful as we should anyway anywhere right. Other than the slow service due to short handedness it's McDonald's it what you'd expect anywhere.

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★ 5

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★ 1

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★ 5

Excellent food and service

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★ 1

Lousy food and high priced.

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★ 5

Everything was right.

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★ 2

The fountain pop machine was DISCUSSING!!!! Mold ALL over spill tray pop sprayed all over. Someone is going to get sick if they accidentally touch it.

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★ 1

Bathrooms disgusting, trash piles up on and along side garbage cans. Pop counter covered in ketchup and syrup. Service was horrible. No napkins in whole store. Grossest McDonald's we've ever been in!

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★ 5

Best McDonald's we've been too it was super fast for busy they were and the food was good too

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★ 5

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★ 5

The employees were so friendly. A lot of young kids but very respectful.

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★ 4

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★ 5

Typical McDonald's, but the food was hot and fresh.

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★ 5

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★ 1

I sat in the drive thru 15 min the food sucked I'm done with that dump! For a few more dollars and a little more time a person could go somewhere decent.

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★ 4

Quick and convenient fast food.

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★ 1

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★ 2

Not a great place of business. The service was slow.
The one good thing is the bathrooms were very clean.

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★ 4

My child and I and my child's mother liked eating McDonald's nutrients and then we strayed from the McDonald's nutrients.

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★ 2

Ordered food had to repeat my order 3 times and they still got it wrong.

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★ 1

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★ 5

Good food . Nice people

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★ 5

It's a good place to eat and snack

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★ 1

I dont expect the best service from McDonalds but when you take forever and then another persons order before while I was waiting, then get my order wrong this is terrible.

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★ 5

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★ 5

Always friendly service.

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★ 1

The host of problems started with a mobile order for 3 kids meals (1 had a hair in the fries and my 3 yr old niece got choked). My card was charged but they couldn't find the order so I had to reorder and pay with cash. I also placed a separate order (HUGE MISTAKE) but I was missing an order of fries and straws. 1 of the sandwiches in this order had a long, dark, curly hair in it as well. The fries were replaced with half warm saltless fries and the replacement sandwich looked horrible.

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★ 4

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★ 3

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★ 5

Food was fresh and hot and service was quick and friendly! Highly recommended!

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★ 1

I have ordered the # 6 and an apple pie. You guys forgot my pie is not in the bag.
It will take me 35 minutes to get back there !

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★ 4

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★ 2

Ordered a large mocha frappe and got the amount of a medium with extra whip cream. Got fleeced

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★ 2

Drive through

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★ 1

We were charged for a beverage that should have been included with one of our meals. We questioned this and were told they couldn't explain it. Coffee was not hot, they took that to dump it out and make new and bring it out and forgot about it.

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★ 4

Service was a little slow. There was hardly any salt on the french fries. Used the drive-thru. Staff was friendly.

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★ 5

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★ 5

Friendly staff and clean restrooms

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★ 3

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★ 5

Every time I've stopped at this McDonald's they always get my order right and the food is consistently good and hot.

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★ 4

Decent clean. But only 2 ketchup packets!?!? Every time I ask.. I. human not a insect maybe im wrong n my opinion should differ... but until i get a cup of ketchup or a hand full when i ask for it. Im not ok with being teased

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★ 5

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★ 4

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★ 5

Fun times for the students!

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★ 3

Depends on when you go in. Service can be super slow. Food is right 75% of the time.

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★ 1

Chicken sandwich had only 2 pickles and burnt bun with 2 chicken strips. It was really bad

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★ 3

It Was good

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★ 3

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★ 5

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★ 2

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★ 5

Friendly and polite

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★ 4

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★ 3

They don't have anything for kids to do. No games, no play room, isn't that part of the idea of Mc Donald's?

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★ 5

Cheep food.

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★ 2

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★ 2

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★ 5

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★ 1

Only like when with trin

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★ 5

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★ 5

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★ 2

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★ 5

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★ 1

This place is a complete disaster. There’s not a more disorganized and rude McDonald’s in Wisconsin.

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★ 3

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★ 3

Wanted to try something different so got a Spicey Crispy sandwich instead of burger it was just OK, sauce was different, seemed small for the $9 paid.

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★ 3

Very good service. Food is McDonald's so 3 star. Quick easy Great for the kids on a ride home.

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★ 5

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★ 2

Stopped at around 8:15pm on a Saturday, dining inside with 4 people. Took a few moments for any of the employees to even acknowledge we were there, everyone seemed only to care about the drive thru. Once we ordered, it took much longer than it should have to get our food. The store was not any busier than what I would say is normal Mcdonald's traffic. In addition to slow service, the store was a disaster. My shoes stuck to the floor after standing by the drink area, the drink station was a mess, floors were filthy and garbage was strewn about. It very much appeared like none of the employees wanted to move too quickly or work too hard. The store itself was modern and updated nicely, just poor service.

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★ 4

Right now because of COVID it's drive thru only. Certain employees there don't give you a chance to tell what you want before you can respond. I can order one thing and before I say anything else that person says anything else. And they say it after every little thing you order. I don't think this person does it intentionally but it can be irritating. The food is good most of the time . I would especially like to thank this one employee. She is an older lady and she is always happy to see you.

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★ 3

It's McDonald's what do you say. On the plus side There are 2 drive thru lanes and inside several diy stations if you don't want/need to talk to

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★ 3

It was just okay for me. Used their app. Ordered. Arrived and then waited at the front. The host wasn't the best. Explained I pre-ordered and he asked me what app. I really didn't know because it was a Order Ahead button on the website. He said follow me...and proceeded to walk into the kitchen. I stopped by the bar and 3 other people asked me if I ordered on the app. Is this new for them? Why are there so many questions about it? Anyhow, I felt like the entire pick up process was long and awkward with no one really on top of it, which took a lot longer to pick up and left me in an ackward place in the restaurant....waiting. I ordered a bacon burger with toppings. I ended up with 2 burgers on one bun, and no toppings. Guess they didn't read the app choices? Burgers were kinda dry but the side salad was good. Might try again with another choice.

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★ 2

Order was messed up, fries were old and stale. Sandwiches were haphazardly thrown together.

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