★ 1

When I pay for a large fry, fill the damn container up.

Edit: Thank you for the half-hearted automated apology McDonald’s. I decided to visit again a year later and the exact same thing happened, except this time they weren’t even warm. I can see you’ve put forth a great effort to address the issue. Somehow, you’ve managed to get worse though. But keep jackin’ those prices up, your CEO needs to increase his salary somehow.

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★ 5

I always love going for a crispy diet Coke.

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★ 5

They made a bit of a big mistake...BUUUUTTT they fixed it and even reimbursed for it so I'd say that they still deserve a 5 star...they fixed it apologized and reimbursed which r my 3 rules for a mess up n they did it perfectly so even when mistakes have been made this place is good...also first and likely last time I will have this problem as I have been there before and there was no mistakes it was a one time thing so nothing but compliments to this McDonald's

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★ 1

I ordered this food on doordash and it was absolutely terrible. I wasted money because I couldn't even eat it it was so bad. They made it immediately after I put in the order. I waited about 25 minutes just waiting for a dasher to be assigned and it was a dasher from two rivers, and that drive there and to my house from two rivers is then long. So my food was absolutely cold, no flavor, and there was also hair in it! And this is not the only bad experience I've had. I have had a bad experience whenever I eat from this specific McDonald's. Just awful.

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★ 5

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★ 5

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★ 4

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★ 5

I got the Shamerock Shake and it was great. The service was quick and excellent

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★ 5

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★ 5

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★ 5

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★ 1

The amount of times we go here and get our order messed up is ridiculous, please for the love of God train your staff to actually make the orders right.

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★ 1

This was by far the worst drive through experience. I've ever had. There was a guy I don't even know if he was really even a worker there. He wasn't wearing any uniform, didn't know how to use the soda machine never even looked out. The window, I've dropped one of my sodas on the ground. Then proceeded to give me a different one. That wasn't what I ordered. Then proceeded to give me another one that wasn't what I ordered. Then they made me move forward and wait for my food for about five-ten minutes. When I got my food, it didn't include my fries or the chicken nuggets, all around a very poor experience.

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★ 1

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★ 4

The young lady that helped me today was wonderful. I appreciate her kindness.

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★ 2

UPDATE: attempted their services again. Food was cold and they don't have mustard packets anymore.

I used the app. While normally it is super fast and super easy....the cashier and the manager both told me I had to pay at the window for my online payment declined. Paid in cash then got notification from my bank that my mobile order processed and paid. It's only 5.66 but I paid it 2x and makes me feel leery of who else might be double paying..... seems fishy

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★ 2

The man who took my order was very rude and wasnt listening to me and continued asking me what kind of sauce when I was asking for no sauce on a snack wrap, so I changed my order to a burger..That must have been such an inconvenience for them, even though there was literally nobody in line, and 6 people working that I was able to see. I was being kind and apologized if that had been inconvenient. (All he had to do was delete the snack wrap) They gave me an old dried out burger with minimal toppings, and cold fries. It seemed spiteful, considering they made my son's kids meal as it usually should be made.
Rude and immature.

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★ 4

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★ 4

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★ 2

Every single time we order from this location our order gets messed up. It gets really hard when it's your 5 yr olds food also. They don't understand and they are hungry. It's just unreal have that many employees and they can't get nothing right

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★ 3

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★ 5

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★ 5

We were greeted by Jaden who took our order and delivered the food to our table. What a very polite and helpful young man. Too much is said about young people being unwilling to work. This young man proves that theory false. Thanks again Jaden for a great dining experience.

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★ 4

I really appreciate how the McDonald's crew treats me thru the drive thru. Very awesome people...kudos to them

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★ 5

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★ 5

Awesome food and drinks

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★ 1

If I could leave non I would if it isn't them giving me unsweetened tea, it's them forgetting my fries if it's not that its like week old tea. Disgusting

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★ 4

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★ 5

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★ 1

Don't do curbside pick up waited 45 mins for just 2 sodas why bother

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★ 3

I love your food, but when I got a happy meal, you guys forgot the chicken nuggets and I think that’s insane. How you forget the main meal.

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★ 5

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★ 5

3rd shift workers are the absolute best shift. Went through the drive through for two large fries and the workers were so sweet even holding a conversation making my late nights all the better. They absolutely deserve a raise!

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★ 1

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★ 5

Can't beat the prices!

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★ 5

Great

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★ 3

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★ 1

Went here for breakfast yesterday. The cashier in the drive thru was extremely rude to my elderly mother because the worker didn't understand how to handle her mobile order. Don't work here if you don't know how to work the equipment! Even my elderly mom knows how to put in a mobile order, she has no excuse.

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★ 3

Witnessed the employee mopping the lobby just pushing around dirty water on the floor.

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★ 1

Got raw mcchicken

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★ 5

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★ 1

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★ 3

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

I got a happy meal on the 3rd day but they sold 2000 toys so myself did not get a skin or a toy.. depressing

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★ 1

This place is so disgusting. I can’t believe they spent all of that money and time remodeling this building when the managers do not even get off The line to make sure that the bathrooms and the seating areas is cleaned and disinfected. It’s so nasty. They don’t even use gloves and nobody has a hairnet. I guess Sam being a manager go by the food first Customer second when I think it should be Customer‘s first food second

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★ 5

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★ 5

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★ 1

They scammed out my money they ain’t even give me no refund

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★ 1

I got one pc of beacon on my biscuit and it was burnt 🥵 can't find a way to bring it to their attention to make it right hope I can post a picture of it

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★ 1

My child chose her for his b-day dinner meal and they screwed up the order took 45 mins for them to correct their mistake for two sandwiches and we were eating inside the restaurant

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★ 3

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★ 1

How do you forget a bun on the burger? Gotta be a special kind of stupid to pull that one off. Got home from the drive thru and I'm just In awe, don't know if I'm mad or kind of impressed at this level of stupidity.

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★ 5

Breakfast stop each morning here, the one across from Menards, I love how they know me by first name, excellent morning staff here!!!

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★ 1

Took 25 minutes to get our food

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★ 1

I stopped going to McDonald's when they're espresso machine broke because the only reason I really went there was for the ice mocha and now they don't have ice milk and none of the McDonald's do because the machines were recalled and it's been months and they haven't replaced them yet. Also there's specialty copies prices have increased to the point where you might as well go to Starbucks because that's how expensive they are and yet when you earn points you can't buy them with your points which makes no sense to me because if I own McDonald's I would sooner give somebody a drink that's made 90% of water and ice then give them a free meal that includes buns hamburger condiments and so on

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★ 5

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★ 1

Bought a double quarter pounder and both the patty was raw still. Took it back and they didn’t care or apologize. Unreal

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★ 4

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★ 4

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★ 3

I do usually like Mcdonalds but this Mcdonalds hit my gut different, when I got home I felt like I needed to vomit and vomit I did. It could have been me not feeling well because I did have a cold but who knows.

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★ 1

Garbage

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★ 4

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★ 5

Breakfast

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★ 4

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★ 1

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★ 1

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★ 1

We came there and we got three fries 10pc chicken nuggets with ranch and two chicken sandwiches but we only got two fries we go back for the fries that we didn't get, then got home the fries where cold and not even cooked all the way trough not to mention they seemed out of it

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★ 2

Why on earth can't you get doordash orders right? It's not doordash, it's this location. Start double checking your orders because the bag arrives sealed yet an item or two is always missing. Every time!

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★ 4

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★ 1

Do you guys have the holiday pies yet please let me know

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★ 5

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★ 5

This McDonalds saved me. We were absolutely starving, so we walked a few blocks from a local park and discovered this diamond in the rough. We cleared the store and bought many snacks to feed on, and we munched at the well kept, very cleanly, very comfortable tables. There were outlets to charge our phones and a very lovely view of the road. Also very close to a Dunkin if you feel like being extra fat. I appreciate this McDonalds location, and it is my new favorite location ever for real.

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★ 4

It's McDonald's and what you'd expect. Very clean and well maintained which is great.

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★ 1

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★ 5

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★ 3

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★ 3

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★ 4

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★ 1

The french fries taste old and they’re cold and the guy at the window was very rude about a honey mustard cup. I ordered a medium and there weren’t even enough fries to finish off my honey mustard cup I paid $.50 for. The salt tasted better than the french fries

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★ 5

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★ 4

Fresh and hot food just how I like it

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★ 3

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★ 4

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★ 4

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★ 3

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★ 5

I just went to the McDonald’s drive through and this guy said “sup what’s popping my names Kyle!! What’s ur style!!!” AMAZING PERSONALITY AMAZING SERVICE AMAZING FOOD AND ATMOSPHERE PLEASE GIVE OUR GUY KYLE STYLE AND GIVE HIM A RAISE!!!!!!!!!🍔 1000/10

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★ 5

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★ 1

What a joke. Everytime I show up at night the ice cream machine is ''down'' whether its 10 pm or 3 am. Unreal.

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★ 2

Disappointed order. Large fries were only half filled. Asked for extra pickles on my burgers and only got one. Took forever to get 2 burgers and large fry when the restaurant had no customer traffic. Guess I will need to find a different option next time.

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★ 4

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★ 4

My kids favorite... but they definitely need better customer service .. not all but some employees

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★ 5

The person taking the orders at the drive-thru actually made my day. Very polite, spoke clearly, and asked me to double-check my order on the screen. Top notch service.

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★ 3

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★ 3

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★ 5

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★ 1

New set up suck and is very depressing

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★ 1

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★ 5

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★ 1

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★ 5

The ice cream was delicious and as always there is a long line despite the fact of there being 2 ordering lanes. Very pleasant workers at both windows but the wait was insanely long. Another good thing Mickey D’s stay open late, a plus

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

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★ 4

It's a mcdonald's but it's one of the better one in the area for sure. As always it's the luck of the draw but the customer service is always great even if the food isn't made perfect.

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★ 1

When we got to the car we realized we forgot our hot cakes. so we ran back in and there costumer service is extremely bad they were rude and we asked if there was a fork in there and they said “ well there should be.” Never going back extremely upset.

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★ 5

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★ 1

Charging for Mayo packers is wild. We’re so petty now today, that everyone we are raising burger prices and charging for condiments. Good job. Now I can take my $20 somewhere else. Way to lose $20 over a couple packers of Mayo. You can keep the Mayo.

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★ 5

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★ 2

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★ 4

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★ 5

App order and park in pick up area. Fast service!

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★ 2

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★ 4

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★ 3

It's gotten very expensive for meh food. Wish they had their snack wraps back on the menu.

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★ 1

Not open 24 hours

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★ 5

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★ 1

Nasty yuck

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★ 4

My visits to McDonald's have always been reliably pleasant. The building is in decent condition, providing a comfortable environment for dining in. The staff, while not exceptional, are efficient and courteous. The food consistently meets expectations, delivering the classic McDonald's flavors that I've come to enjoy. Overall, it's a convenient spot for a quick bite, and I appreciate the consistency in service and quality.

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★ 1

Tonight 4/17/24 whoever was on the first window was incredibly rude. My husband ordered for us and there was no one in the first window so as usual, he pulled forward and she yelled out saying “are you going to pay or not!” So we backed up to pay not knowing the first window was opened. My husband said “I am so sorry, I didn’t know the first window was for paying no one said anything.” She said “what did you think.. this was the second or third window” this is frustrating. I understand this is McDonald’s and we aren’t at a 5 star place but we do not deserve to be spoken to like this woman spoke to us. It was ridiculous, especially as there was no direction given.

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★ 4

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★ 4

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★ 1

Yesterday, April 7th (Sunday), I swung by McDonald's and witnessed something really disturbing. There was this guy, probably the manager, wearing a gray shirt, unlike the other workers. He was treating Hispanic customers terribly, yelling and making them feel scared. I had to step in because it looked like they couldn't understand English well. When I asked if they were okay, they nervously said no, explaining how the manager was treating them badly. This guy's always at McDonald's looking frustrated and mad. McDonald's seriously needs to rethink who they put in charge. This can't just be ignored. I will not be supporting this restaurant if these types of situations are not addressed properly.

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★ 3

I just had a nice coffee. It had a bunch of gritty residue in it and a of piece of paper. Couldn’t drink it and had to throw it away. Also I asked for light ice and got 3/4 of a cup of ice.

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★ 3

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★ 5

Love this place

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★ 5

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★ 3

Ok thanks for asking

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★ 1

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★ 1

Horrible and rude employees.

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★ 3

Short on employees. So are a little slower.

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★ 5

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★ 4

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★ 4

This location is always clean and the staff always prompt and professional. As a contract delivery driver it is one of my favorite stops

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★ 5

Always enjoy eating here

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★ 4

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★ 5

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★ 5

Breakfast!!!

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★ 4

Food is was decent. Service is usually low. But atleast its clean........ somewhat.

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★ 3

They where quick getting the food out

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★ 1

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★ 5

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★ 3

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★ 3

Big Mac sure has gotten smaller and a bit dry.

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★ 2

Place is a hit and miss, ordered my breakfast and took 20mins for me to receive it. Then went to get just a bag for my food....waited almost 5mins...for a bag!! There were 4 people....they need to be retrained on customer service

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★ 5

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★ 5

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★ 2

As usual I asked for no tomato..guess what there was tomatoes

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★ 1

It took then 4 times to get my order right. Ordered 2 mcdoubles plain only onion. Each time it had combo of ketchup n pickles. Like really. PLAIN only onion.

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★ 1

Gross. Just gross.

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★ 4

We only got ice tea, and they don't offer lemon anymore, which is disappointing, but they do have the best tea. The cashier was very unfriendly and kina of rude but other then that it was ok

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★ 2

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★ 1

They took are order which took 15 minutes and when we got to the window they said our order wasn’t showing up and we had to do it all over again and the worker who took our order was snappy and looked high and I saw a workers underwear very disappointed

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★ 1

Had a mobile app order that I usually get around 3:30 AM and the staff tend to get the order out most of the time. Unfortunately this time I didn’t receive my order due to their “systems being down,” so they couldn’t fulfill any card payment orders. In reply I said I could pay in cash instead for a regular order which was then turned down as a solution due to the system not being able to tell the staff what the menu prices were. The only thing they said was that I could come back 50 mins and they can fulfill my mobile order which would only serve breakfast at that point. Would appreciate better service if possible next time.

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★ 5

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★ 5

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★ 5

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★ 4

Took forever to get my order and I did it in the app.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I like McDonald's

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★ 1

Waited over 20 minutes for my food and never had my number called. I went up to ask and they handed me a bag with half my food. It was missing 2 cones and 2 pies. She quickly served my my cones and walked away. I asked for my other 2 pies and she gave me one and rushed off. I asked for the other pie and she yelled in back that she needed more pies in the oven. She never even looked at me. I told her I would just like a refund and she told me I would have to wait until she had time for me.

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★ 4

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★ 4

It's been a long time since we received our order exactly the way we ordered it. We also received friendly service .

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★ 5

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★ 5

Employee by the name of “Ty”, had outstanding customer service at the drive thru at 10:30pm tonight! Thanks for making our night!

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★ 3

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★ 5

Good food and friendly people!

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★ 3

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★ 5

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★ 4

What you expect.

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★ 1

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★ 1

Service was horrible! Had to wait for our soda cups to be delivered to table with our food. No mayo or ketchup for fries. Think I waited an additional 5+ minutes for the packets. 7 people working who saw us standing there but couldn't ask "can I help you". Paid over $19 for 1 adult and 2 kids meals with slushies. Our original young cashier was rude to my grandsons, who ordered their own happy meals. The place was empty... yet all the tables were filthy. Definitely will not go back... especially to this establishment.

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★ 1

The night manager is not friendly at all. She acted as if I was a burden. I’m sorry that I just got off of work at 2:30am and was hungry. I’m sorry that McDonald’s is the only thing open this late. If you do not like your job, find another one. If you do not have customer service do NOT be in customer service. I am sitting in the drive thru as I am writing this. Why kind of people project their hate for their jobs onto others. I am a GM for Papa Johns, I know about customer service and I know when it is time to get rid of people. Whoever the GM of this McDonald’s is, needs to do the same.

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★ 4

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★ 1

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★ 4

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★ 5

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★ 5

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★ 5

Drive thru very efficient. But 2nd window person didn't say thank you while he handed me my food without even looking at me. A bit more personal would have been appreciated.

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★ 4

Much better than how it was a few years ago. They are usually fast, accurate, clean and even caring with orders, sometimes adding little extra touches. There’s new staff here who are friendly or professional. My only complaints are that the bathroom was trashed and very dirty, full of stains and dust as if it hasn’t been cleaned in several days, and that the fries are usually very stale in the afternoon.

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★ 5

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★ 5

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★ 1

Can't really expect much from McDonald's. Tonight was horrible. Waited in lane one for 15 minutes. The lady took orders on lane two but never switched lanes. We just drove up to the window to order because we didn't want to wait anymore. Then we waited 10 minutes at the window. No one talked to us or asked us if we needed help. Everyone was talking and not working. We went home; then I called and talked to the manager, of which was super nice. He said he had many complaints tonight about the same thing. He apologized and gave us a free meal; but this was completely ridiculous and unprofessional how the rest of the staff besides the manager was.

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★ 3

Snack wrap?

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★ 2

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★ 1

I would give them no stars if I could very slow service wait in drive thru for ten minutes. Not a friendly place.

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★ 3

To be honest I only go for the app specials for my kids.

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★ 5

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★ 5

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★ 5

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