★ 1

Tired of McDonald’s hiring men who flirt in the drive thru and make my wife uncomfortable and I’m tired of how McDonald’s does nothing about these men. My wife just can’t feel safe going to a drive thru? McDonald’s needs to do better.

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★ 1

Man in drive thru made my wife uncomfortable. The second McDonald’s where a man flirted with her. The other being Layton. Real nice job employing these guys 👎

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★ 1

Weird and disturbing interaction in the drive thru. Man came on to my wife. Thanks McDonald’s

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★ 1

Women will be uncomfortable because of the African man in the drive thru who calls women babe

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★ 1

McDonald’s employs men who come on to women in the drive thru. Women don’t come here OR the Layton location.

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★ 1

Man in the drive thru for breakfast called my wife babe. It’s not a friendly term. It’s weird and makes women uncomfortable. Talk to your staff. Again, another man in a drive thru making women uncomfortable. What’s new? (African man with a beard in his twenties. He handed us the food. Worked at the second window.)

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★ 1

A African man in his twenties with a beard who was working first shift made my wife uncomfortable by calling her babe. McDonald’s needs to keep a closer look on who they employ. This is the second time at a different location that my wife has been made uncomfortable. McDonald’s try not to employ these type of men challenge.

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★ 5

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★ 1

Door was locked at 1:47 pm on a Saturday. People inside, never going to this location again

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★ 3

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★ 3

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★ 5

Drive thru experience is terrible, staff isn't friendly and order thru app never ready at the time of pick up. If these employees know customer service isn't it why apply and be rude throughout their shifts.

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★ 5

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★ 1

They get 1 star because it was the only way to leave a review… This place sucks the worst customer service ever been waiting 45 min for my order and when they finally have it done the Big Mac had a hair in it ewww never again ill step a foot in this McDonald

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★ 5

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★ 1

20+ mins in the drive thru for a mobile order. Young girl at the second window has an attitude and is handing out the wrong orders without checking.

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★ 1

Went here around 9:30 and got a chicken sandwich meal and got it home and the sandwich was thrown together so sloppy the tomatoes were rotten and so was some of the lettuce half of the staff were in the back in their phones fries were soggy and had no salt on them ...night crew needs to do better I just threw my meal in the trash

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★ 1

they don’t even have frappes

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★ 5

Came in here and heard the employees singing loudly in the background so that means happy employees and happy employees means good service which means happy customers. Food was fresh, hot, and juicy and portions were great. Employees were super nice. Prob gonna make this main McD’s.

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★ 4

Good food, nice customer service

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★ 5

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★ 5

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★ 1

Found a lomg hair in my mcChicken. Disgusting!!!!

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★ 1

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★ 2

Used to love going to this McDonalds. But the past few months, this McDonalds hasn't been up to par in the few months. The customer service is still great!(why i give three stars) But orders have been hit or miss. Sometimes I get my order with everything I ordered(That's now only 30% of the time. ) I will no longer go to this one!

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★ 3

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★ 5

Phenomenal

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★ 5

Venden los helados+conos), más deliciosos y baratos de todo Estados Unidos.

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★ 5

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★ 1

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★ 1

When I call and someone answer the phone she to talk to me very rudely.

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★ 2

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★ 1

One today to this McDonald’s August 8 to get an ice cream cone the girl in the drive-through was so rude. Talk to the manager. He said that he had multiple complaints. I told him what just two complaints. I could’ve sent her home already and not hire her again I would not recommend you going to this McDonald’s.

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★ 5

Friendly workers

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★ 5

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★ 2

Got delivery. How can they forgot an entire 10 piece chicken mcnuggets???

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★ 1

Man, I usually don’t have many issues at this McDonalds- they’re usually fast, efficient and friendly. But this morning was different. I rushed out the door to get there by 10:30 (official, breakfast end time) but got held up in a bit of traffic- no big deal since I still got there at 10:30 exactly! Just in a nick of time! Apparently that’s too late even if they took 2-3 minutes to get to my order- which I had already paid for on the app. Honestly, wouldn’t have been so bothered by it if the drive thru girl wasn’t more friendly about it. She did not say sorry, or express any emotion at all. I had been just a minute or two late, not 10-15 minutes. In the past I feel as though my order has been taken in this situation but the drive thru girl bluntly blamed me solely and said “Because you came at the wrong time.” In a rude and disrespectful tone. Like there was some significant difference between 10:30 and 10:31. She kept talking over me to tell me I could still have the frappes (didn’t care tbh) so I canceled the order. Overall a really unpleasant way to start my day. Who is teaching these people customer service? I’ve had my fair share of shitty good jobs and I would never use that tone or be that rude to customers. This sours this McDonalds for me.

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★ 5

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★ 2

3,,1st

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★ 5

Not a clean table in this place and the service is slower than molasses on a winter day

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★ 3

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★ 5

I had an excellent experience at this McDonald’s! The restaurant was clean, the service was fast, and the food was fresh and hot. What really stood out was the management—professional, courteous, and clearly dedicated to keeping things running smoothly. They were attentive, made sure customers were taken care of, and you could tell they truly care about both the staff and the guests. It’s great to see a well-managed location where everything runs efficiently and with a smile. Keep up the great work!

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★ 1

Ordered $40 worth of food, I asked for my quarter pounder to only have mayo, ketchup, and onions, I ordered 220 pieces two value meals, Which were 4 B’s Only to get parked for 20 minutes, They gave my food to someone else….. then brought my food out, reassured me that all of my food was in the bag. No need to check. I got home. I was missing a large fry a 10 piece nugget not to mention. The other nuggets were soggy not fresh at all, and I asked specifically for a fresh batch of nuggets. That’s why I thought we were sitting so long.
I called to speak to a manager. She was very rude and very unprofessional. I kept my composure. She hung up on my face.
I called back and I hear her mumbling in the background. Why does she keep calling here? What does she want me to do to another employee?
I’m going to take this all the way to corporate, because there are people out here who really would love to have her position making money as a manager.

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★ 3

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★ 1

It was like walking into my uncle's cum dungeon. Not a clean nor pleasant atmosphere. Frys were decent; all I can say.

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★ 4

Las gerentes de ese local tienen que ser removidas.
Le faltan el respeto a los clientes 🤔

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★ 5

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★ 4

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★ 2

Shout out to Jubran he does a great job at the window. It’s a shame that the kitchen will just give you whatever they want. I have received the wrong Item as well as the wrong size of items that’s theft. Please train your staff to give the right order they are clearly the ones making the mistake if I ordered it correctly and it was charged correctly shown on my recipe correctly and then I am given the wrong order. I hope that you guys are able to find where the miscommunication is happening. Shame

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★ 5

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★ 1

Slowest mcdonalds out there

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★ 1

I ordered today June 8th 2025 at 6:01pm our order consists of 4 cones 1 fudge sundae and a large fry when we got to the 2nd window we wouldn’t think we would have to be parked because we mostly got a ice cream and 1 large fry. The lady at the window gave us our fries then parked us, we were confused because the car ahead of us got their 2 cones from the window, I worked at McDonalds before but this location hadn’t been great at all we had waited 15 MINUTES for 4 Cones that were in cups and we told them not to put them in CUPS I’ve been in the customer food service for over 6 years and this place has the worst customer service

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★ 1

Waited at curbside for almost 10 minutes (nothing on the menu should take that long), my order was two breakfast biscuit sandwiches and a coke. As I was sitting there numerous other curbside cars came and went, one had a few of the big breakfast meals, not to mention several drive thru cars that weren't in line when I got there got their order and left. I finally go in and my order is sitting on the counter, no one is actually worried about taking orders at the front so I grabbed it myself and left. The ice was melted in the drink so it's not like it was just placed there. I get being busy and I understand when the shift is heavy high school kids, but experiences like this should be unacceptable. Also, no one stopped me or said anything when I just walked in and took an order from the counter. With so many other McDonald's in the close area, this one is hands down the worst or at least second worst (27th & Ramsey is pretty bad too).

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★ 4

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★ 5

Zulaika is a good worker and has the upmost best customer service but they did forget my tote

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★ 5

Zulaika an employee there is amazing. I had only gotten BBQ sauce even though I ordered sweet chili she went back to get it for me with no hesitation. My friend who ordered 13 cookies never got her cookies, we were eating and waited for it for almost an hour and nothing and we brought it up to her and she didn’t take any hesitation to go back and fix it right away.

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★ 5

Very calm atmosphere but can be positively lively at any time of the day. The service is fast and the food is delicious and hot... If ordered hot lol. I highly recommend visiting.

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★ 5

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★ 4

I frequent this location often and all the staff are very friendly. I have to admit though, some employees working the drive thru should slow down a bit and just take 5 seconds to check the bags to make sure all items are in the bag before passing it onto the customer. Today was my 3rd visit in the past 10 days that I've asked for strawberry jam, which even reflects on the receipt and yet, no jam in the bag. Guess I will be checking the bag before I pull away from the drive up window from now on. In advance, sorry to hold up the line for customers waiting behind me.

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★ 1

Horrible service the employees were so rude today.

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★ 2

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★ 1

Worst experiences ever at this location at this location

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★ 5

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★ 1

What the hell is this? I ordered two drinks and it’s been 40 minutes. I’m out keep the $3. Don’t bother with curbside here. go to 617 W Oklahoma Ave

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★ 4

It's hardly ever a wait,drive through or other wise.. From teenagers to mature adults it's always a pleasent experience as far as customer service

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★ 1

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★ 3

Haveces las papás saben raras y las hamburgers no se sabe ..

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★ 3

Found a hair in my eggs 😭

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★ 5

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★ 4

I stop in for store specials 2 for 6.00. The services was great and friendly staff 😀 👍

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★ 5

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★ 5

The freshest fries ever food is always hot and fresh the foundation drinks was very good not flat or under carbonated

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★ 3

Agradable el lugar
Quiero pensar que estaban ajetreados

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★ 5

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★ 5

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★ 2

I ordered bagel with no folded egg and the bagel i got said no folded egg in the paper I open it and it had folded egg

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★ 4

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★ 5

Shamrock shake!

My suggestion:
This time it didn't matter because I knew exactly what I was going to order but other times, I don't order fast food enough to know exactly what I want when I drive up to the menu/speaker window.

I think you should offer a menu while people are in line so they can start deciding what they want before they get to the speaker/order menu. It would give them time to think about it and not feel so rushed once they have to place their order at the speaker. Thank you.

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★ 4

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★ 5

Great

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★ 5

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★ 5

Exelente servicio y ambiente

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★ 5

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★ 1

The phone number doesn't work to call the restaurant!!!!!

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★ 1

When they get the order wrong I should have to go out of my way and embarrass myself for there mistakes. They get it right alot of the time but the Jeff Drasch whoever is the franchise owner will not just send a coupon or redeem on the app like wendys and burger king does when they screw up.
I just feel so disrespected and then he complained for how many times I complained to me.
I didn't know know there was a limit and I order frequently. Does that mean I should just ignore when they cheat my order or give me low quality food. Not in my area sorry.
Just really makes me wanna cook at home or order somewhere else.
Idk what the big deal.is about refunding a small mcflurry or a large fry. Ridiculous, greedy, disrespectful, and unappreciative I really hope someone way better gets this location because we need better in our communities.

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★ 1

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★ 4

Typical McDonald's, but the workers were very pleasant and food was prepared well, not sloppily.

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★ 2

Shouldn't have to wait 25 minutes for your food.

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★ 5

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★ 4

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★ 4

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★ 5

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★ 3

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★ 1

Would not recommend this McDonald's very poor customer service. Manager is very rude.They messed up my order three times When I asked for it to be corrected the lady manager tried to give me a old sandwich From a order she messed up previously. When I confronted her she became very rude and ignorant. With her lack of professionalism and customer service she don't need to be in her position.

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★ 1

Worst experience every I didn’t get everything I ordered

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★ 5

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★ 3

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★ 5

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★ 5

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★ 4

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★ 1

The guy at the register didn't know what he was doing charging me for extra things. Food wasn't good. Come on its McDonald's. Never go back to this McDonald's again it took 10 minutes for them to figure it out

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★ 4

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★ 5

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★ 4

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★ 1

Forgot my straws, my sauce and my food was soggy

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★ 4

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★ 3

Slow

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★ 5

Love it. Always great good and THE BEST SALTY FRENCH FRIES!!

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★ 4

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★ 4

This particular visit the wait was too long and the food was salty

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★ 5

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★ 1

I ordered a cheeseburger with extra ketchup. They gave me a plain cheeseburger with extra big mac sauce. Who eats that?!?

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★ 4

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★ 5

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★ 5

This is an appreciate post for the lady who works at this location, that has sunshine in her voice. IYKYK. She makes my day when I hear her voice, pure happiness. What a treasure. Give her a raise and make sure she always works the drive thru if you want to brighten up your customers’ day.

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★ 5

Great people at the drive thru windows. When there's an issue with an item in your order, speak with the manager and the problem is resolved in a timely manner. The customer service is also great.

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★ 1

I placed a mobile order and when I pulled up they said they didn’t have 3 of the items in my order. When I said I’ll take a refund the manager who I have never seen before said that I have to do a refund through the app because it was purchased through a third party and not their direct location. Which is bs because I’ve always gotten my refunds directly at the store when they don’t have the items I ordered.

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★ 3

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★ 1

Always missing something on my orders from this location. Ranges from a straw to drink from, sauce for nuggets or an entire burger to eat 😒

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★ 1

Very bad service had attitude drive through the lady that took are order

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★ 5

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★ 5

Excellent customer service. Drive in service is very fast.

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★ 2

The drive thru is a hot mess at night. The workers are slow.

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★ 1

How y’all a million dollar company and can’t have a good system running. Talking about “we can’t add another order cause of some inventory”

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★ 1

Terrible customer experience at this location.

I ordered 2 Steak Egg McMuffins and I did not receive any of them. Instead of got an Egg McMuffin and a sausage McMuffin with just cheese. Terrible place to get breakfast, I definitely do not recommend this McDonalds if they are just going to give you anything they want. I also ordered a Pumpkin Spice Latte, the drink did not taste nothing like pumpkin.

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★ 5

French fries are on point

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★ 4

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★ 4

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★ 1

Trash! poor service and garbage food

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★ 5

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★ 4

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★ 1

The word fast food doesn't exist at that this location!! Cheeseburgers were half wrapped, over loaded with ketchup and the fries were cold and just blah!!! Employees walk around like they don't wanna work!!!

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★ 5

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★ 5

Everything was great

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★ 4

Line was slow. I asked for extra pickles and lettuce and was given massive amounts. I sure wish they would not do that! Asked for catchup, received none. Grrrrr.

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★ 4

When I was waiting for someone to get out of the bathroom I stood outside only to have a loud speaker telling me to leave the premises. Over and over. The food was fine. The place was clean. However the mood of the employees came off less than happy to be there or have a customer. Side note: Be careful crossing the parking lot or pulling out into traffic its very dangerous right there.

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★ 2

We waited for our food for 20min and they forgot some of our food

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★ 5

My go to fast food place anytime with my bf

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★ 5

Typical ride thru the drive-thru for breakfast. This location is on 26th & Morgan, in Milwaukee. I like this store! Great group of hard-working kids. This store is always willing to make it the way you want it! Sometimes, it may cost you a little more, but they definitely aim to please! Now, it is a very popular location so it may be busy! If you're in a major hurry, then you might want to leave for McDonald's just a little earlier! I always find it well worth the wait! I'm loving it!

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★ 3

The cheese burger was just okay, and the fries were not fresh or hot. The employees were friendly.

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★ 1

Mc goofys keep forgetting to put my sauce every time

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★ 4

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★ 2

Got delivery. They always forget sauces for chicken Nuggets and no straws for soda

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★ 2

Only reason it wasnt 1☆ they were open,

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★ 1

If I order a double hamburger that means a hamburger not a cheese burger

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★ 5

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★ 5

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★ 3

This is how they give you McFlurry now They don’t blend them up they give you ice cream in a cup with the Oreo crumbs on top. I had to go back inside and tell them to mix it and that’s how they mix it.

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★ 4

What can I say? I mean, it's McDonalds

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★ 1

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★ 3

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★ 1

It’s like 9:16… and we can’t go in? Cool. The app suggests the lobby closes at 10.

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★ 5

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★ 1

They didn't have the special grade sauce 👹👹👹👹👹👹👹👹👹👹👹 Now I'll have to go all the way to Shibuya

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★ 1

The lady taking orders was very rude and had an attitude the whole time.

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★ 5

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★ 3

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★ 3

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★ 1

Horrible quality food

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★ 3

Very fast 😁 ...

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★ 5

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★ 4

App defaulted to pick up inside. When I picked up the food, it was not hot. Disappointing...... McDonald's fries are so good when hot. They stink when they've been sitting around.

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★ 5

I'm working on the south side and I come every other day to get my coffee, I love the customer service this location has. The coffee is so fresh not bitter. But the employees here are so nice. Thank you for liking your job and keep up the great service.

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★ 1

The Wait time here today is terrible So bad had to leave I tried to wait it Out But to late

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★ 4

The last two weeks I came to this location to get my Sunday breakfast and I wanted to say the girl in the drive thru is amazing great as was the lady handing out the orders on the second window. After going to the rude Miller Park location. This was a real refreshing experience. Hopefully this will stay that way on future visits to this location. Thanks ladies.

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★ 5

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★ 5

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★ 1

I never come to this McDonald's because the last time I was here 3 years ago it was a disaster. I decided to order through the mobile app I thought it would be easy because it was just one drink. I ordered through the mobile app like I said went through the drive-thru then went around thinking I would get my drink. They did not have my drink ready so they told me to park curbside where they forgot about me. I had to go in and get my own drink after waiting for 10 minutes in the Drive-Thru then 15 minutes curbside for one drink. On the way out they were all laughing at this whole thing.

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★ 4

Like to eat at this place is really good and close to my house

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★ 5

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★ 4

Always fast and friendly

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★ 4

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★ 5

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★ 4

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★ 2

I went through the drive-through and ordered 2 filet of fish, crispy chicken, and French fries with 6 packets of ketchup to take to my wife, who's in the hospital. Waited 17 minutes for my order. When I got to the hospital room 5 minutes later, all the food was cold, and 0 packets of ketchup. Very frustrated!!!!!!!

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★ 1

Worst McDonald's in Milwaukee

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★ 1

Ordered through drive thru, arrived home and found that they forgot my 6 pc nuggets, cold limp fries and my McChrispy I asked no pickle only, they made it plain so I just got the bun and chicken. Totally disgusted with McDonald’s. At least 50% of the time they get my order wrong. Always have to go back there to get my order corrected.

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★ 5

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★ 5

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★ 4

Me gusta su app

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★ 3

I stopped here after I spent several hours in St. Luke's ER. I was craving fries but I decided to get a burger as well. I should know better than to leave before checking my order but I was slightly concussed so I didn't second guess it. I ordered a double hamburger only ketchup, they confirmed this, the tag on the burger was correct, everything seemed fine.

Upon returning home I see that the top burger is only ketchup, but between the two burger patties and on the bottom bun it's all onions. Honestly the most onions I've seen on a McDs burger before.

The fries were cooked well, not too salty, no complaints there. So the food was pretty good, but I wasn't able to eat the burger so I can't comment on the quality there. I wish the people in the kitchen would just read the tickets they're given, the person taking the orders did things properly on their end, at least.

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★ 4

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★ 5

Food was good, good appearance and fast service.

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★ 1

The girl taking the orders swore at me with my 87-year-old client in the car so I decided to just go in and order in the manager told me at least she only said damn and not m*********** or s*** or b****. I just thought it was unprofessional overall for the manager to cuss while I'm complaining about somebody cussing at me and then turn around and make the girl come apologize to me after I said I didn't want to apology over and over I'm just letting her know what's going on in her drive through window. So I told her I won't be back and I don't need anything from her.

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★ 3

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★ 5

Took long for food, people were passing by in their cars,with their orders,n fish sandwich was messy on the side of the bun n fries were cold!!!

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★ 3

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★ 5

the food is very good. from. John.

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★ 5

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★ 5

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★ 1

The app canceled the order due to a "snag" as soon as it was placed and now have to wait for refund. POS!!

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★ 4

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★ 4

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★ 1

Service was slow and the food was cold. I'll never go.back there again.

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★ 5

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★ 2

Basic food

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★ 1

They can’t handle business. Takes
10 minutes to complete one order. You’ll wait 40 minutes in the line

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★ 5

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★ 3

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★ 5

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