★ 1

Awful managers food was slow and cold fries were soggy I got my food and it was messy and had ketchup all over it just a bad experience do not recommend

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★ 5

It’s just a good old place

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★ 2

Apparently curbside pickup is actually go in a eat judging by filled spots with no one in them

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★ 4

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★ 5

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★ 1

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★ 5

ummmmm someone sat on my burger and it flattened

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★ 1

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★ 5

Excellent service all around! Drive up order taker and filler were very nice and professional. The order was accurate and he even doubled the cardboard drink holders so our 4 beverages were secure.

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★ 1

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★ 5

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★ 5

Love the app, highly recommend it.

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★ 4

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★ 1

I ordered 2 hot fudge sundae…..they didn’t put the hot fudge in….

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★ 2

The kiosk didnt give us a receipt you were just to remember your number. They forgot our 4 PC nuggets, milk and cups, we got someone else's special mcchicken. Food was cold after 20+ minute wait after ordering. Had to wave someone down for counter help. Doesn't call out your number, just walks around the lobby with it. If you're not found, They will just leave your food on the counter.

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★ 3

Fries are always old and soggy. Staff doesn't listen very well

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★ 5

I go there every Sunday morning before church.

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★ 2

Up until recently, this place has been ok. They never really pay attention to the counter, so if you are waiting there, they tend to ignore you. The whole place is laid out in such a way to prevent the employees from seeing or dealing with customers who actually show up and dine in. Today they were busy and really were messing up everything. Good luck if you have an issue with your order. My bacon burger was missing bacon. After waiting for 5 minutes with not so much as a glance, I went to finish my food before it could get cold. They also never seem to have the correct happy meal toys. You select some toy from a movie that is out in theaters and you get a toy from last year.

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★ 2

Waited over 20 minutes from mobile order placed to finally receiving 1 large fry tonight. Manager didn't even say thank you or apologize for the wait.

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★ 5

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★ 1

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★ 3

About 6 pieces of lettuce on a sandwich. Mcflurry was clearly pre-made and stuck in a freezer to save time and was not mixed

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★ 5

Its McDonalds. Not much to see there.

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★ 4

Was okay 👌 kinda slow. Could have been my timing

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★ 4

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★ 3

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★ 5

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★ 2

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★ 2

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★ 5

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★ 1

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★ 5

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★ 1

Honestly they run a pretty awful McDonald’s, food almost always is cold and old. Always get dirty looks from management and owners. Pathetic operation.

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★ 1

They ban you because people park to close and hit your vehicle. On top of that everyone that works there is either autistic or diabetic. and when you try telling them to look at cameras they can’t because they, “wont react that area”.

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★ 4

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★ 1

They took an to serve hour food and when we asked for a refund she didn't even look at the price she just gave us 10 dollars when it was 23.

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★ 5

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★ 5

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★ 3

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★ 4

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★ 1

Specifically requested certain items done to order with some items removed and some others some with extra. Three different times these people couldn't get it right! My husband even went inside and spoke with a HUMAN telling them EXACTLY what needed to be done and yet they still could not get it correct! It is really that hard not to add pickles or give you hot fries?

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★ 5

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★ 5

There was a miscommunication while taking my order. I got the wrong size beverage. Turns out I had paid for the smaller size. They made it right and I paid the difference. Nobody yelled, nobody got mad... it wasn't that big of deal. Food was delicious and bagel was soft, Thank you!!

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★ 1

Fries were put in the to go bag upside down. They made my McCrispy incorrect. Food was cold

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★ 3

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★ 5

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★ 1

i went there to get a small fry, paid for it and everything i drive to the window and he tosses my bag of fries at me. My fries spill then i preceded to drive away pissed off. Then i CALL, reis answers he said sorry, but it didn’t sound apologetic and then about 20 seconds later he hangs up on me

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★ 3

I order no pickels and they put them on my burgers

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★ 3

Can still order normally, but with most in the back working hard one would think that the touch screen was the only way.

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★ 3

I absolutely hate the renovation they did, a person can stand at the front counter forever without being seen by anyone in the kitchen. They need to have a camera with a display in the kitchen showing the counter. The camera wouldn’t be a bad idea for security as well.

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★ 3

Both men working drive thru tonight were extremely rude.

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★ 1

The service was terrible and they were extremely slow. I'm glad there are other options down the street. Never going back to this location.

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★ 5

I don’t know if the McNuggets recipe changed or my tastebuds did. I didn’t love them like I use to. Not the locals fault then. I can say the oil was super hot and they were cooked better than I have seen in the past. Gal at the counter was great.

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★ 4

What you'd expect out of a McDonalds. Prices are going up so that stinks, but it's your expected fast food.

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★ 3

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★ 2

$10 for a reheated breakfast burrito.. rarely fresh at this location.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 2

My order was set for curbside pickup. After 10 minutes of waiting I walked in to see my order bagged and sitting on top of the assembly counter in the kitchen while 3 young men were carrying on a conversation, just laughing and ignoring my order, as well as, one in the drive through. My fries were cold so it must have been sitting there most of the 10 minutes.

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★ 1

A man don't help me in the store wen I was waiting for order

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★ 4

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★ 1

The only reason we come to this one is because the next closest one is 15 minutes away and our daughter loves McDonald's. If the food isn't over seasoned then it is cold or the burger patty has somehow entirely missed the bun then being prepared. The morning staff is excellent. The afternoon and evening crew could probably have food safety training along with hospitality training.

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★ 1

Worst management ever..

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★ 4

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★ 1

Bad food,chicken nuggets are weird, customer service at the drive through is at most okay.

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★ 2

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★ 2

Been waiting 20 minutes for two shakes and only now is it finally being made, kinda crazy the wait is gonna be longer still

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★ 5

5 stars to the lady at the first drive thru window. She made sure that an order that didn't want onions if it was an allery or a preference. The staff was very apologetic for the wait at both windows but it was a 5 minute wait that I did not mind waiting!! Keep up the great work guys!!

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★ 1

When a person asks for no onion, that's what they mean. I could understand it being missed if a person didn't mark it on the order screen for the person making it. But it was on there. On the receipt too. Can't even eat my food now because it's not that I don't like them, I have a severe allergic reaction to them. So thanks. Love wasting money.

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★ 2

Several days ago, my family and I decided to patron this restaurant, hoping for a wonderful experience. We had gotten approximately 1/3 of the way through our desired order before being abruptly interrupted by the voice behind the microphone, being told to pull forward. At the window, we were able to communicate the rest of our order without any trouble. We then were told that the “kitchen was fighting” by the kind gentleman at the window and that we would need to pull forward to wait for our order. During that time, I pondered the unspeakable commotion that could’ve prevented our food from being prepared in an orderly fashion. In my opinion, the concept of fast food was quite poorly executed in this instance, as we waited for approximately 15 minutes. The saving grace of this experience was that the food, although delayed in delivery, was absolutely delicious. The burger was well-seasoned and the flavors of ketchup, mustard, onion, and pickle came together in a beautiful, harmonized manner. The fries were crispy, being pulled from the clutches of the hot oil at the perfect moment. Will I be back to this McDonald’s? How did life originate on Earth? The answers to both questions are unclear.

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★ 1

I get it’s fast food but how do you forget key components to an order. Both kids missing apple slices and their chocolate milk. Tried getting the milk got told we gave it to you you’ll have to pay for them none of the sauces we wanted guy at drivethru window acted like it wasn’t his problem and said he just hands the food out and their “busy” poor customer service attention to orders

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★ 2

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★ 3

Jam packed the end of breakfast.

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★ 4

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★ 2

Went inside to order. No one at the register. Several workers looked at me. Several walked past me. Hate using the kiosk but no one was going to help me. Ordered food to go. Took a good amount of time to make it. Had to ask for my drink cups. Got in the car, divided out food. Chicken nuggets were room temp. Didn't eat them. Fries were soggy and barely warm.
Not impressed

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★ 5

Awesome that they brought back the steak egg and cheese bagel! And it was made perfect! It's the only reason I go to mcdonald's

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★ 5

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★ 5

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★ 1

Ridiculous how long it took to get a mobile order. 50 minutes and then spoken very rudely to by Reese when I had to call on the phone to remind them we were still waiting. Still waited longer and then he finally shoved the food at me trying to say how he gave us extra fries. The order we paid for was not what we got. Extremely disappointed!

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★ 1

It seems they do not pay attention of complains from customers. We were at first lane, noted slow compare to 2nd line. 7cars passed us because the staff consistantly had order from 2nd line. We finally had a chance to talk and let them know about 1st line sensor did not work. They said it is no problem but I noticed it is all the time happen from other customers. Not today's problem and they did not fixed their service for improve customer satisfaction.

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★ 4

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★ 1

Very disappointed with my food every time I swing by on my lunch break.. Started getting the tacobell from down the road <-They deserve the 5 stars that I’m about to give them after this review. Same with the kwik trip, that place is delicious.

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★ 2

I travel for work. Everytime I go to this location it is dirty and slower then a sit down restaurant where you order from a waitress. If you try to even talk to an employee they treat you like garbage. This is my last visit. 25 min wait for chicken nugget meal.

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★ 3

Welcome to mechanical Mc D. Food that is not great for you served by drone workers

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★ 1

Your job is not hard. Every single time we come here y'all don't listen and get it wrong. It's PATHETIC.

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★ 3

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★ 3

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★ 1

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★ 1

Slow service waited 38 mins for 2 cheeseburgers large fry and a coke

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★ 1

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★ 4

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★ 1

We were there waiting an hour for 2 unsweetened ice teas and a cheeseburger and fries. Doordash waited 20 plus minutes for their orders too.

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★ 1

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★ 1

We waited for 5 or more minutes for someone to take our order from the drive thru which they never did! We then went to the window to honk and get a workers attention, they ignored that as well! Went inside and stood there for another 5-6 minutes before someone finally decided they were done standing around and take our order! Absolute worse customer service EVER! Oh yeah and then messed up my very simple order!!! RIDICULOUS!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Fries were fresh. Not that long of a wait for food.

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★ 1

This is probably the 3rd bad experience I’ve had here every time the person on the microphone seems unhappy that we are there paying money to get food. Today the cashier was hanging out the window and didn’t even bother to stop talking with his employees. Then we pull forward and the same thing happens with a worker not even wearing a uniform mid conversation with us he turns around and starts arguing with his fellow employees. And lastly we didn’t get the ranch we paid for. Very unhappy workers should be fired

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★ 4

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★ 3

Couldn't understand any of them

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★ 3

Food was McDonald’s food… service was fine, store was dirty with people standing around.

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★ 5

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★ 4

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★ 2

It seems like every other time they forget something in my order.

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★ 5

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★ 1

I ordered a QPC with no onion extra pickle. I received a QPC with extra onion and no pickle. I drove back to the Mack shack after realizing the mistake, and I asked for them to fix it. They took my sandwich back to the kitchen, placed one pickle on it, didn’t take any onions off, and handed it back to me. After that, I just requested they make a whole new sandwich with extra pickles and no onion. It took three tries, but eventually they figured it out.

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★ 2

Everytime I doordash I never get the sauce I requested. No Picante with my burritos, everytime. No bbq for my chicken nuggets, everytime. How do you forget things when the receipt is printed and stuck to the side of the bag. Read before you send out Door Dash orders. Its getting ridiculous.

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★ 1

Unacceptable McDonald's!!!

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★ 1

Awfully dirty, and garbage everywhere. Tables disgusting. Employees screaming and hollering from the kitchen. I ordered in and regretted my decision and wanted to leave. I had to clean my own table with hand sanitizer and napkins. But on a higher note, the food was good and fresh.

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★ 1

95% of the time they are messing up simple orders. They are obviously hiring any random crackheads off the street. They continue to prove that fast food workers have no business making more than $5 an hour

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★ 3

Always a long wait in the drive thru. But need that diet coke.

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★ 5

Best chicken nuggets!😉

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★ 3

I ordered a hamburger with no onion or mustard with cheese and got a hamburger only ketchup very disappointed with the service since I still wanted my pickles with it and paid the extra 20 cents for cheese

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★ 3

Three times in the last 2 months I ordered an egg mc muffin and a hot vanilla latte. They give me a mc griddle . On 4/6 I ordered an egg mc muffin and a hot vanilla latte and got another mc griddle and a cold vanilla flavored coffee. This food isn't cheap anymore this is getting hard to dismiss. The people at the windows are not listening to what is being ordered. I try giving them the# of my order, or I tell them exactly what I want and it still gets mixed up. I'm getting ready to go to the Cafe down the block pretty soon.

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★ 1

AVOID GOING HERE!!!!!!!!!!!!!

VERY rude drive thru staff. Kept cutting me off when ordering. 2 people at pay window. Both extremely rude. Also ordered a PLAIN meat patty for our dog. The patty was on a bed of lettuce, ketchup and pickles.

3/30/24: 3rd and final time coming here. They ALWAYS screw up orders. Didn't get the drink with the happy meal. Again, ordered a plain patty for our dog. Never even got it this time. Worst McDonalds ever been to. AVOID GOING HERE.

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★ 5

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★ 3

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★ 1

Terrible Drive-Through experience. The initial person who took my order was snappy and rude with a demining attitude. After ordering I was handed a fudge sundae which the lid wasn't attached. Half the fudge sundae spilt onto the jacket due to this. The kid who just handed it to me didn't apologize at all and just looked at me blankly, who had a mixture of ice cream and choclate on themselves due to his mistake, and said "would you like napkins". Very displeased with the service and wasn't even offered a remake on the sundae.

Update* the jacket is stained due to the hot fudge*

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★ 3

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★ 3

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★ 3

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★ 1

Reis i think he is a manager, i was waiting for my food for 30 minutes. He was rude to multiple customers, rude to his own employees. He rolled his eyes after walking away from me, and said “oh my god” sounding annoyed that we were there

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★ 4

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★ 5

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★ 5

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★ 3

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★ 4

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★ 3

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★ 3

Consistently the slowest McDonald's I've been to

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★ 3

drive thru is pack every morning, t he only McDonald's in town

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★ 2

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★ 4

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★ 5

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★ 5

When I pulled into the lot this evening the place was swarmed with customers. I knew I’d be waiting a while. And while it took 25 minutes for my order, the young kiddo that brought it out to me was super friendly and despite the chaos still had great customer service!

I have never had a bad interaction at this location. I have been here at all times of the day, early mornings, midday, evening and late evening. No issues.

The food was okay, but who goes to McDonald’s for a gourmet meal? It fed my family and no one is going to bed hungry. In this economy I call that a win.

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★ 5

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★ 4

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★ 1

Got a large fry and a double Patty Big Mac the fries were cold and soggy The Big Mac had three and a half patties with the picture you can see nasty

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★ 4

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★ 3

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★ 3

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★ 5

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★ 5

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★ 5

Very clean, fast service, and friendly employees.

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★ 3

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★ 1

I usually go through the drive thru here, and the past 3 times i’ve gone they messed up my order. this last time for example, i was waiting by the pay window for about 10 minutes (there was no line at all). nobody came to get my money until a manager showed up and tried confirming my order, which was wrong so i told him what it actually was, then he leaves and im waiting another 5 minutes. then a hand pops out of the pickup window telling us to come forward, when i did the order was wrong, didn’t want to sit there for another 10-15 minutes waiting so i just decided to deal with it. the other 2 times were similar to this, they take forever even though there’s no line or anything going on and somehow manage to mess up the order every time. very disappointed and will be trying to order inside from now on.

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★ 5

Great food and quick service, no complaints from the employees (that are nice) would recommend if I needed a quick meal

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★ 4

Clean and inviting establishment, didn't order anything, was looking for something specific that they were out of.

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★ 1

I was at drive thru and looked into the window while waiting and saw a short older man working blowing his nose with a napkin then threw napkin away and then wiped his nose with his bare hands and then went straight to the register to ring a customer up then after that he put on gloves and went back to the kitchen without ever washing his hands. Disgusting will not be going back.

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★ 1

Waited for 30 minutes at the counter while an employee sat at a table and nobody came to help me!!

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★ 1

I didn't get my hash brown

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★ 5

Nice

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★ 1

Why they call the cops on Lofe . Free lofe

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★ 2

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★ 1

They are very disrespectful and discriminatory.
0/5 stars they suck

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★ 4

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★ 4

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★ 3

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★ 4

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★ 4

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★ 5

Really good food

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★ 3

Have had more orders that were wrong than right at this place. Last Saturday, was told they had no apple pies at order window,then I was told that they do by cashier. Was it because they weren't ready and had to wait 10 minutes for them to make one? I decided to eat my egg McMuffin while I waited, found a hair in that! I think I'm done ordering here! It's always a disappointment 😞

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★ 4

Food is too expensive for what you get.

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★ 5

Good service

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★ 5

Good

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★ 2

Stopped this morning with my Grandson to get some breakfast. Must have been a new person in training. There was a couple ahead of us and the young man in training was having difficulty with getting their order entered and to get the right items to collect for. Then finally a gal came up and helped him. Well we were up next and he had trouble ringing up our order. Again the gal had to help him get it right. My Grandson ordered a hot chocolate and we waited way too long to get that. First of all why do they call it fast food, I could get served faster 90 percent of the time in a regular restaurant. I appreciate anyone who is in training what I don’t appreciate is someone leaving them unattended until they are competent enough to function on their own. Needless to say I won’t be back.

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★ 5

Good Food 👍

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★ 3

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★ 4

Frys were undercooked. And chicken nuggets taste old. Clean building and good service though.

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★ 4

This morning I went through drive thru and was verbally attacked by the stores general manager. (Anna) she definitely doesn’t represent McDonald’s slogan I’m loving it! Then when I tried calling back she became more irritate telling me to go get the phone # from my cup. I hung up in the middle of her yelling at me (customer), I called the # on the cup too, and decided to go back after I got off work. “I am definitely loving it now!”because the young manager Name tag said (Nick) who assisted me deserves a raise and to be promoted to General Manager or higher. He Smiles, held high customer satisfaction, listened to my concerns, apologized for her inappropriate behavior and responded with a polite solution. “I definitely advise walking out if you come across” (Anna). Seriously Thank you! Nick for just being nice and understanding! It only takes 2 seconds to appreciate someone, and they will appreciate you back.

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★ 3

I ordered 2 mcchickens with Mac sauce and pickles- received plain girl at counter stated she didn't hear me when our friend 2 feet back heard me. Did get it fixed. Husband ordered 2 double cheeseburgers plain and received fully dressed. Did get it fixed.
Our friend was the only one who received the right order.
Building was clean and well kept.

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★ 2

Kiosk pay option wasn't working. Service was real slow.

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★ 2

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★ 5

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★ 5

Fast service

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★ 4

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★ 5

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★ 5

Clean ,fast and friendly service..

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★ 4

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★ 5

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★ 5

It's a great place to visit

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★ 1

Horrible service, rude employees, watched the staff ignore everyone at the counter for several minutes while they argued with each other in the kitchen. Order took 15 minutes, for FRIES. Staff then argued with me when I told them how long I had been waiting. Pull it together McDonald's, your staff is a joke.

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★ 3

Super slow service. Not a good setup at all, bad construction plan.

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★ 2

Almost every visit something is messed up.

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★ 1

Free lofe

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★ 3

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★ 1

I was craving McDonald's fries, so I went thru the drive thru today at 1140. Ate my fries, then took a bite of my cheeseburger, a big hair in it!! Gross!!

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★ 1

Just no

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★ 4

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★ 4

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★ 5

Usual good food and speedy drive thru.

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★ 5

Nothing to say

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★ 5

Fast and friendly

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★ 5

The drive up window employees had too many cups of cola products, both diet and regular, at the window to distribute. We received a diet coke (which we don't like 🤨) instead of regular coke. We were already down the road when we took a sip.

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★ 2

I think this is the most expensive McDonald's I have ever been in. McDonald's as a whole are price gouging patrons.

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★ 5

Good food

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★ 4

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