★ 5

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★ 5

Perfect as usual....who cannot live good old reliable Mickey D's!

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★ 2

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★ 4

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★ 3

It's fine. Just don't go art night or on weekends. The "B" crew is awfully slow

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★ 4

Food was cold, don't go to this Location

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★ 1

They never open their drive through at 5 as listed.

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★ 1

This location really don’t care at all , seriously go to ANY other location somewhere else, foods to expensive and crappy at this one..

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★ 3

Cranky staff who made at least 3 order mistakes while I was there. Many upset people. Long wait for service and food.

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★ 4

Decent..🤷‍♂️

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★ 5

This location in Neenah is a hit and miss location..... sometimes good service but could be bad service. Atmosphere is very entertaining with the staff. Food is always good. Don't be in any hurry cause they're always slow.

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★ 5

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★ 5

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★ 3

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★ 1

HORRIBLE SERVICE!!!
THEY CANNOT GET MY ORDER RIGHT EVER. JUST GOT HOME TO FIND YET AGAIN THEY RUINED MY BREAKFAST. I GO DAILY AND THEY STILL DON'T GET IT RIGHT. THEY WILL NEVER GET MY BUSINESS AGAIN AND I'M CALLING REGIONAL. CLOSE THEM DOWN.

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★ 1

Opened up our bad and the mcchicken was out of the wrapper. Bad management = poor quality. Manager hung up while on phone.

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★ 2

(UPDATED September 2025) -

This location has really gone downhill. Was handed missing food and melted milkshakes during the last three visits. It's extra frustrating considering the same two meals cost $12 a year ago, and now cost $18.50.

ORIGINAL REVIEW:
We've always had good luck at this location. The employees are nice, it's quick and the order is almost always correct. We've been stopping to get the kids happy meals & milkshakes here every other week or so since Covid started... It's something exciting for them, since not much else is happening these days. Thanks guys for helping make our kid's days a little brighter!

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★ 1

First time back in 10 yrs and it’s my last. Tasteless fish sandwich, cold fries. Cashier was friendly as well as young man at the window. I remember when these fries were the best in town! I was there at 12:15 pm so no excuse for cold food!

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★ 1

I came to McDonald today and I was at the first windows paying the lady the lady was about to hand me my card back but a wasp was flying by the window and she decided to smack it with my card and the bee flew onto my face and I smacked it and it kept flying at me inside my car mind you I’m highly allergic and I had my 1 month old baby in the back in the moment of freaking out trying to get it out but couldn’t my foot came off the break and I hit the car in front of me the lady stood there not saying anything didn’t apologize and had her manager hand me my card poor service and rudeness to not even apologize and to sit there and hear my baby screaming in the back of my car luckily the guy I hit I didn’t do any damage to his car but mine has a dent and the guy was so kind and understanding that he said to he just wanted to make sure me and my daughter were ok but the lady couldn’t even do that when it was her fault for smacking a bee into my face into my car with my 1 month old baby!!!!

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★ 5

Service Great unlike that dump on Jackson Street.

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★ 5

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★ 1

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★ 5

Had a lot of fun with my daughter here.

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★ 2

For such a nice brand new place. The bathrooms are filthy.

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★ 5

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★ 4

The scenery was beautiful and really enjoyed doing something different than swimming in the Dells

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★ 5

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★ 4

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★ 5

Clean, service professional, bathrooms fairly clean, food great quality as usual.

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★ 1

Actively raining Dr. Pepper from the ceiling by the soft drink machine 😂

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★ 1

Went there Sunday morning at 410 am said it was open at 4. Nothing was on or anything happing false advertisement of time open

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★ 4

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★ 1

Manager is a rude person. Never says “you’re welcome” and always seem to rush the person ordering. I ordered a quarter pounder and he said “a 2a” in a way like I should have said that instead of “quarter pounder”. This is not the only time he came off as being rude. I feel bad for whoever has to encounter this slow big guy. But have more manners my guy and try be polite, it doesn’t hurt you to try.

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★ 1

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★ 5

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★ 1

I and others were on and hour wait and the girl that took my order screwed up and the manager wasn't going to do anything about it the manager was rude to other customers to and the food was cold and horrible would not recommend this place to anyone

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★ 1

The older man behind the counter, nametag said "Mark" was quite rude when I dared to ask for our two small drinks. In just the few minutes I was there. He was grumpy and rude to ever customer he helped. If you're doing to employ someone grumpy and rude, at least put them in the back. Not front and center, helping customers.

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★ 3

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★ 2

Drive thru took forever, staff were not friendly what so ever. Not a good experience at this location.

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★ 1

Everytime I go through this drive thru they hand me my food, dont say anything and close the window. Rude and weird as hell

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★ 4

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★ 5

It's just a one stop shop 🏪,Wal-Mart is my favorite store

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★ 3

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★ 5

Great cheeseburgers but the drive through took 45 minutes

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★ 3

My experience here wasn't bad, coming from a McDonald’s, I did had low expectations. The food was okay. I loved their nuggets, as they were crispy and crunchy, but on the other hand , the fries came out cold and soggy. I always ask for sauce but again, they never give it, no big deal. I would come here again, but there are better options out there for fast food.

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★ 1

This is the dirtiest McDonald's I've ever seen. You get stuck to the floor just walking around. My shirt sleeve was stuck to the table because they don't wash their dinning area. Stay away!

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★ 5

Nice McDonald’s in a busy area. The interior feels open, modern, and inviting. From what I saw, it was clean and well maintained. Ordered ice cream cones—nothing out of the ordinary. As with most McD locations, the drive-thru tends to get backed up during peak hours.

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★ 2

Find myself stopping here when i’m in the area and I will no longer be coming in. It’s always super loud and filled with annoying college kids that make it impossible to have a peaceful meal. On top of that, somehow the food portions seem even smaller than the other mcdonald’s locations. Seems to be no actual care for the store going on.

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★ 1

First off the drive thru here is fast and efficient. But dinning in os not so great it's pretty obvious it's way understaffed to have the dinning room open. It's not clean you don't get trays.
3 years later wrong food given fries burnt not unexpected from the golden arches but why does it smell like raw sewage by the kitchen...

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★ 1

Waste of money. Never get the food I order. Slow and incompetent drive through.

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★ 5

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★ 1

Apparently, it's a crime to order water in the drive-through unless it's in a bottle. When they're out of water bottles, they still won't give you water in a cup. However, if you go inside, they have water in the soda machine that you can fill a cup with. They're charging the same for water or soda unless it's in a bottle, and then there is an upcharge. This is ridiculous and should change.

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★ 5

Great food love there nuggets and convenient location

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★ 3

The quality of the food is generally satisfactory. However, order fulfillment can be inconsistent, and the preparation time may be extended. Despite ordering the same item multiple times weekly, occasional errors occur. Nevertheless, the overall performance is commendable.

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★ 1

Usually I don't have an issue ordering from McDonald's aside from things being forgotten every now and then but I just placed an order for the breakfast,I unfortunately had to show up to the McDonald's location to pick it up 5 minutes after breakfast hours had ended and when I showed up, they were still serving breakfast orders but refused to give me my food I had ordered. I would have understood if they canceled all late pickup breakfast orders but the fact that it was only my order was upsetting

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★ 4

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★ 1

Ordered ahead and it took 10 minutes from the time I ordered and I got my last item. Ordered 4 things and a frappe took the longest to get. I had to be pulled and 4 more cars for their order and was gone before I had my last item in hand.

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★ 5

Ok for fast food

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★ 3

The food was fair

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★ 4

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★ 5

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★ 3

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★ 5

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★ 5

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★ 1

Me and my friend went to this McDonald's and I ordered a cheeseburger only ketchup and there was mustard pickles and onions the manager didn't remake it we asked for a cup of water and the manager said no And he was yelling at his employees

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★ 4

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★ 5

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★ 4

Always get our online order correct. Love the rewards program.

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★ 4

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★ 1

It was filthy in the dining room we went to get the Minecraft meal it went as well as we expected but one of my buddies did not get a collectible and he went to the cashier even though we did show the bag to show it wasn't there but he said "we can't just hand them out" even with difinitive proof

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★ 1

Spent $50 on nuggets for the new sauce, drove back home and no sauce. Whoever answered the phone was incompetent; I gave up

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★ 1

The people there are dumb, can’t even read the order correctly. It’s not hard to read a screen and make food the way it was ordered !

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★ 5

Clean restroom

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★ 1

Normally when we go here we have great service (morning staff are very friendly) however when we went through the drive through tonight it was a different experience. All we got was 4 drinks. When we asked the drive through person for a drink carrier for our FOUR drinks you would have thought we asked him to fly to the moon to get it. Then when we politely asked him to double the carrier up he scoffed at us. You could tell by his attitude towards the request that he was clearly bothered by it. Only reason we ask for two is because the drink carrier is flimsy especially with four drinks. Wish I got the young man's name. Only distinguishing feature was his red hair. Definitely needs to work on his manners.

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★ 2

Floors and tables are nasty all the time.

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★ 3

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★ 3

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★ 3

No thank yous in drive up.
Small medium fry.
Long, slow drive up line.

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★ 4

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★ 5

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★ 1

absolute worst service. The fries always taste stale. Always. We’ve been here more than 10 times now and it’s just disappointing. Another thing, people need to open their eyes because it’s easy to tell the difference between a Fanta orange versus an orange Hi-C. Constantly get high C juice instead of Fanta orange! Wake up. Pay attention. Fanta is carbonated... Has bubbles. Hi-C, no. It's pretty easy to tell the difference. I guess that's what you get when kids run the show. Careless.

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★ 1

I am diabetic and came thru for a large diet coke because I absolutely cannot have regular. I even verified w the girl at the window that it was diet coke and she looked at it, said um yeah and handed me it. I should have trusted my gut instinct. Fast forward 5 hrs later and my blood sugar is over 500, I'm having severe anxiety and I could have went into a diabetic coma. I absolutely will never ever get another McDonald's diet coke. Ever.

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★ 3

Same McDonald's food but went through the drive thru at night and took 20 minutes to get nuggets and fries.

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★ 5

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★ 1

I don't typically write negative reviews, but after multiple disappointing experiences, I feel compelled to share my concerns. I worked in fast food for five years and even managed a restaurant similar to McDonald's, so I understand the pressures of the job. That said, this location has left me frustrated more times than I can count.
Let me start with the positives: the breakfast staff here is great. They’re efficient and get the job done right. However, the night shift is a different story entirely. Specifically, when the white, skinny manager with long brown hair in a ponytail is working, it’s a constant issue. Missing or incorrect items, delays of 30 minutes for simple orders, and a general lack of attention to detail have become the norm. On top of that, the cleanliness in the restaurant is appalling. On several occasions, there’s been food on the floor for days. It’s frustrating to see the same pieces of food there day after day without anyone bothering to clean them up. I’ve also had two separate occasions where I had to turn down ice cream cones due to hygiene concerns. The first time, the employee had long, dirty nails while making the cones, which was incredibly off-putting. The second time, I watched an employee take out the trash with his bare hands and then immediately go back to making ice cream cones. I know there’s a small piece of paper around the cone they’re supposed to touch, but it’s hard to trust that level of specificity when the hygiene practices I’ve seen are so questionable. Unfortunately, we don’t have many other affordable options, so we end up at this location more than we’d like, but the consistent lack of quality is making it harder to continue to give them our business. It’s disappointing to see a place that could be doing so much better, especially when so many of these issues seem avoidable.

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★ 2

My main complaint is how they handle app orders. I would never order online again for this location. The person who brought me my food told me all this info, which brought me to my rating. I had ordered on the app about 25 min prior while still at an event bc at every other McDonald's I've ordered online through, they start the food once you tell them you're there in the app. When I got to the restaurant, the food was immediately brought out, so I worried about the freshness and asked the employee. They told me they make the food from a mobile order whenever it comes through, which takes on average 15-20 min...? This seems odd and definitely inefficient. They basically let me know not to order on the app in the future for their location. While the food was warm, it wasn't hot/fresh and the sauce was incorrect. I have been through the regular drive thru and not had any issues. It's not a bad location, but don't order online for this store.

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★ 2

Order was wrong, ordered no pickle and onion and fries were cold

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★ 4

Quick and nice service

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★ 4

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★ 3

Commonly forgotten items! Make sure your entire order is there if you use the drive-thru! Especially dipping sauces. My last time there, I was handed my drinks and happy meals and told to have a nice day.... Except that I still had 2 sandwiches and 3 fries they forgot about! Food is.... McDonald's. Inside is kept pretty clean. Majority of the employees are friendly enough, but some of the management and employees, are not and shouldn't be in customer service.

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★ 5

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★ 2

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★ 5

Mocha machine was down due to recall :-(. However the drive through line was fast and both employees working the 2 windows were friendly and apologetic for mocha machine being down.

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★ 4

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★ 1

The tables were dirty and they couldn't count to four on a four piece McNuggets. Had the food sitting on the counter for about 15 minutes and couldn't even give the right sauce and it took them 10 more minutes to get the right sauce.

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★ 1

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★ 1

Ordered a large fry for my son and when we opened the bag when we got home this is what was received. This is a consistent problem at this particular location.

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★ 5

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★ 3

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★ 1

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★ 5

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★ 1

Order food with a discount they offer and they they don't give it to you with no option to get something different. This is a scam. If you want to save money, not McDonalds. 2 times in a row. I'd rather give culver's my money.

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★ 5

We went thru the drive through and the person who took our order was very polite and accommodating.

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★ 1

Apparently laughing while pulling up to the speaker is verbal abuse according to the manger of this store.

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★ 4

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★ 5

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★ 1

Food was great but customer service not so much. I went through the drive thru this morning and I told the lady at the window I’d like to pay for the person behind me. She informed me that she’d have to get a manager and I told her it was fine. She then proceeds to tell me “I don’t feel like doing that right now”

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★ 3

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★ 5

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★ 5

Very nice

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★ 4

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★ 4

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★ 1

The slowed service I have ever seen

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★ 2

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★ 3

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★ 3

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★ 5

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★ 4

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★ 5

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★ 4

Micky D’s! What’s left to say? You guys feed a lot of people in a short amount of time! Every day! Could you please do me a favor and slow down, just a smidge? Build your burgers so everything isn’t hanging all out of one side of the bun! I get it. It tastes the same! Sort of! Not really, say when the special sauce is leaking all out of one side and the hamburger patties are falling out of the other side and don’t have any sausage on them! Speed is awesome but quality is awesome too! You guys are the big dogs, you can figure it out! 😊😊😊

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★ 5

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★ 5

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★ 5

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★ 1

Stop advertising $.69 cones on your giant sign if your ice cream machine is ALWAYS broken. I have stopped at this location three separate times and the machine is always out of service with absolutely no apologies or anything from your staff after waiting in the drive thru just to be told no. Lame.

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★ 1

Dirty bathroom

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★ 5

I went through the drive through and ordered 4 fish sandwiches and a small fry. Everytime we get fish sandwiches the fish is half way off the buns and a little sauce on the. Teach your help how to put a sandwich together.It can't be that hard

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★ 1

Another waste of $40+ dollars. Still cannot get an order right. Wnated bacon on a double quarter pounder - the nice young lady in the drive thru suggested another burger that included it and still keyed in a double QP without bacon.

The food has gotten worse and worse.

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★ 3

Employees could step their game up. Other than that no issues

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★ 5

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★ 1

My fries were dry af. They taste like they were from the dumpster. So gross

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★ 5

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★ 2

God shouldn’t permit this in His kingdom.

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★ 5

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★ 1

I don't know which McDonald's it was only that it was one in Oshkosh due to my husband's having made the order but even the recept we have says exactly what he ordered. however the Manager asked if we wanted no salt or no patties on our order when we got it it had no patties and what we ordered where two meals one with no pickles and one with no sauce. We got no salt and no patties when the order was gotten the items we did not want where still on the sandwiches. If I could I would give no stars at all due to incompetence on the managements part. He ordered delivery.

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★ 3

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★ 5

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★ 5

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★ 1

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★ 5

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★ 3

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★ 2

Dirty tables,ice cream making a slippery floor near soda machines,all the food was cold . Too bad it's a nice location.Go somewhere else!

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★ 5

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★ 3

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★ 5

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★ 1

I wish I could give it a negative star.
Worst quarter pounder I have ever had. I threw it away.
The fries were terrible as well. The food was shockingly bad.
The coke was good, and the person in the drive-through was very friendly.

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★ 5

Best diet coke.

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★ 5

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★ 4

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★ 4

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★ 4

It's mcdonalds what can I say, lol

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★ 3

Sigma

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★ 1

We came through the drive thru and they forgot something from my order. When I went inside to get it I had to wait at the counter for a quite a long time while the team lead/ manager ignored me. He was rude and this wasn’t the first time I have had a bad interaction with this same worker. All I can say is that he is very unprofessional. I don’t usually take the time to write bad reviews unless I really think it’s necessary. Do better.

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★ 1

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★ 1

My burger patty was served undercooked

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★ 5

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★ 1

This mcdonalds has gone down hill. Mostly staffed by high-schoolers who are extremely disrespectful. After being told at window 1 that it was a little slow (not a problem) we got to window 2 and were asked to pull forwards to the holding area. We waited for almost 30 minutes, got our sandwiches, were told they would be back with the fries, 6 cars left the drive thru and we sat. When I went in to get our fries, the staff were condescending and rude. Which is sad because they were standing around doing nothing, joking about how slow the orders were taking to get out.

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★ 5

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★ 1

Week days the service is normally good. But I came on a Sunday and have never had such horrible service

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★ 1

I mostly go to McDonald's for the shakes, and since this location has their shake machine "down" 90% of the time...one star

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★ 1

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★ 5

We go to this McDonald’s very often, And I just want to give a huge compliment to one of the employees. We use the app and he always remembers our order, He always is super friendly and goes above and beyond to get our order correct and we are a little bit difficult honestly!
I wish I knew his name but I can describe him, sometimes he has rainbow hair! Great guy who gives incredible service and makes sure our order is correct every time! (We order 2 Cheeseburgers plain with the meat on the side… Not the easiest order)

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★ 5

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★ 1

I think the food smells like garbage. Not a fan of McDonald's

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★ 5

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★ 4

What can I say. Quick, easy and edible. I do like the spicy chicken sandwich.

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★ 4

This place sucks

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★ 3

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★ 5

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★ 3

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★ 3

Can't pay for sauce at the food window.

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★ 3

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★ 3

Typical chicken Deluxe sandwich that was warm when delivered. Cheese burger was also warm. Service was good for McDonald's.

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★ 4

I just got some shakes in the drive thru. Everyone was pleasant & the shakes were test when I got to the window

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★ 5

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★ 1

Waited over an hour just for an order of 6 piece

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★ 1

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★ 4

When we pulled in we ordered and the woman taking our order had wonderful service, the car in front of us pulled off so when we pulled up to the window to pay she read us the wrong order no worries ofc because we have EARS and can listen and make sure we’re paying for the correct order and informed her of the drive off. At the second window we were handed the drive off food, no worries I’m assuming the info wasn’t relayed quick enough. Instead of waiting in line I went into lobby to correct the mistake and the man running was very prompt on assessing the situation and trying to fix it. So quick our food hadn’t been handed out yet, on of our burgers was made wrong and he also had that fixed no questions asked and apologized profusely and presented no annoyance that I was in the lobby “complaining” . This is exactly how I would expect this type of mix up to be handled!

2/16 about 8:30 pm

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★ 1

Absolutely disgusted by the service here. I had pulled up to get dinner and order simple food but to find out the ice cream machine was shut down early this evening to make closing up quicker. So I had them remove my coupon for the $1.29 fries. Went to the next location to find out my fries coupon was never credited back to me even though I never used it in the first place. Went without dinner as they didn’t want to honor me at the following location as well.

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★ 5

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★ 4

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★ 4

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★ 2

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★ 1

Literally nothing I got was correct.

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★ 1

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★ 5

Quick and simple, also got order right. Important and impressive. Keep it up.

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★ 5

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★ 4

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★ 5

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★ 1

Food was burnt. No sauce on the big Mac's. The buns were burnt. If this is the quality of food you like them go to this McDonald's

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★ 3

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★ 1

The employee mark is extremely rude and unprofessional!!

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★ 2

Chicken nuggets and fries were extremely over cooked. Not happy

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★ 3

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★ 5

Hood basic burgers

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★ 1

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★ 5

Love McDonald's ❤️

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★ 5

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★ 5

Fast, delicious, and hot! I think that’s the perfect recipe for a fast food restaurant! Haven’t been to many better McD’s!!!

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★ 4

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★ 5

Since we were traveling and couldn't find any places open, our McDonald's Thanksgiving dinner tasted great! Thanks for being open!

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