★ 1

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★ 5

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★ 5

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★ 5

I just stopped in to use the restroom.

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★ 4

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★ 4

Food is great, service was a bit sketchy the last few visits.... especially the cashier wiping her nose immediately before handing me my change...eww...but overall a good MC D's

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★ 5

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★ 1

Waited almost 29 minutes for a happy meal. While waiting to pay at the window, witnessed the manager and another coworker yelling and throwing food at each other.
Didn’t give me my receipt, maybe so I didn’t have the time stamps or the review code?
I won’t be back.

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★ 5

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★ 5

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★ 5

got a big mac through the app, picked it up curbside. it was hot, not messy, and great flavor to the burger. 10/10

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★ 4

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★ 1

They gave me the wrong order and I called the restaurant 5 times no answer.

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★ 3

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★ 1

Horrible customer service experience today, Sunday, August 31st at 9:10 pm. I was served by a very rude girl with light eyes. I paid for two hamburgers and only received one. I explained what happened and she was very rude. What poor service for such a popular food franchise. They should observe how they treat customers.

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★ 5

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★ 1

SO UNPREPARED!!!! Ordered 1 quarter pounder with no onions, and it took 10 minutes to get. Went through drive thru with no one behind me and they parked me. Watched as other orders were made and handed out. Tried to talk to the manager but they don't speak English. Other staff tried to make excuses such as, "it has to be made fresh." Like we don't know that there are patties in a warmer and you have to make a sandwich cause of special conditions. Still doesn't take 10 minutes. Then staff is rude and told me to "go somewhere else then." I WILL NEVER VISIT THIS LOCATION AGAIN!!!!

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★ 3

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★ 2

The food was cold and the wait was long

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★ 5

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★ 4

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★ 1

They are so slow and so loud, they act like they’re in a lounge where they can just chat super loud and had us waiting for way too long. It’s giving ratchet.

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★ 5

Quick service, accurate order

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★ 1

Terrible service!!! I ordered breakfast at the drive thru. My small order included 2 small coffees. When I pulled up to the pickup window, I was immediately handed my bag of food. The girl in the window turned away as if expecting the next car. I called out to her that I had also ordered 2 small coffees. She said "I know" and turned away. I waited there a couple of minutes or more and she finally told me to pull forward and wait. She didn't explain why but I assumed they were making more coffee so I pulled a head. As I sat there waiting I watched the cars behind me pull up to the window and it appeared they we're being handed cups of coffee. After about 5 minutes, I finally put my car in park and went inside to get my coffees. I was given no apology or explanation!!!

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★ 4

Good fresh food I just don't understand why they put one pickle on your sandwich now

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★ 3

Screwed up our order...twice...the same mistake too.

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★ 3

This is a three star McDonalds. No manners but they will give you food in a reasonable time that is reasonably close to what you order. There are worse and there are better.

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★ 5

One of the nicer McDonald's in the area. Services usually really prompt. However, when it is busy service can be dreadfully slow. The building is cool with lots of windows. In July of 2025 they repainted the parking lot and it looks nice. For the best deals you should use the app.

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★ 1

We ordered two chicken nugget happy meals and a regular meal. All of the food was cold. It appears some retraining needs to be done at this location.

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★ 2

Look I genuinely like to give places the benefit of the doubt when I eat somewhere but this McDonald's is genuinely one of the worst ones I've been too. They never get an order right the staff was incredibly rude every time I went there. How do you ask someone 5 times for their order and still get it wrong and just hand off some random order because you need to keep your times good. I'm never going back to this location and if you had any sense of decency you'd never go here either.

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★ 3

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★ 4

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★ 2

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★ 5

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★ 1

Always rude, the soda always is gross, service is the same as well. Go to the one on National ave instead.

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★ 4

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★ 5

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★ 1

Don't bother stopping at this location, take the time to drive anywhere else. I have been here a few times and have never once received my correct order without correcting it with them. Today was the last. 4 cheese burgers were suppose to be all basically plain and they were all stopped with everything, we also had to remind them that the meals come with drinks and fries. Good times.

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★ 5

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★ 5

Service is great and good always fresh

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★ 1

I wanted to share my recent experience at your location that occurred on a Saturday at 3:00 PM.

We waited in line for over 30 minutes for our order, which included 3 pops, one water, and an ice cream cone. Unfortunately, the order was incorrect three times. Additionally, we observed the ice cream cone being handled by three different people before it ultimately ended up in the garbage.

What concerned me further was that a woman, who was not wearing any McDonald's uniform but appeared in a lumber sweatshirt, came to the front to assist. We felt stuck in line and unable to leave, which made the situation even more frustrating.

I believe feedback is essential for improvement, and I hope you take this into consideration. Could you please let me know who manages this store? Thank you for your attention to this matter.

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★ 5

We purchased through the app.It was awesome

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★ 1

Ridiculous inattentive staff

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★ 2

We visited a quarter before closing and was very disappointed with the apple pie we received. It was stale, hard to bite, and tasted like it had been sitting under a heat lamp all day. After checking the timestamp, I threw it out. I wasn't given a receipt, so I didn't bother coming back for a refund, and I won't be returning. Serving old food without providing a receipt for returns is not a good practice! Ugh.

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★ 4

It's mcdonald's, it's exactly what you expect, but I will say the bathrooms were clean and the people were friendly.

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★ 1

My husband went inside and ordered 2 orange juices, a Egg McMuffin and a Steak and Egg bagel. There was no EGG in my EGG McMuffin and the orange juice tasted like water. He fried me up an egg at home. Plus we had to have our juice from home.
Some Mother's Day breakfast you people made. And it was $16 for this. Expensive. Also it was order # 655.

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★ 5

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★ 2

They are slow, some nice workers

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★ 3

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★ 3

That's a tuff one I'm trying be fair and understanding just love eating a fresh hot ass breakfast on the fly frfr ♥ it's by me so I'm tryin to lovin it 😉 chances given because I want yall to win and reflect

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★ 5

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★ 5

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★ 1

This is a bottom barrel location. I understand that it's McDonald's, but nobody there even put in the effort to appear like they wanted to be there. When I arrived, I intended to use the drive through, however it took about 10 minutes for 1 car to receive service. I pulled in and went to the self order kiosk inside. The inside was fairly clean. However, the staff was mixed between playing on their phone or just not paying attention. I saw an employee put their hands in the fry warmer and eat a few fries directly out of it. I understand people have to eat and that it's going to happen, but it didn't need to be made that obvious. Overall, it was a poor experience with questionable ethics. I like to end on a good note, the food was at least warm, and the presentation was better than most mcdonalds (no ketchup on top of the bun).

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★ 5

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★ 1

The hamburgers were dried out and room temperature. I ate half of it without tasting anything but bun. 3/4 in before tasting a little onion and pickle. No ketchup or mustard at all. The fries were old, room temperature and dry.

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★ 3

Slow counter servive

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★ 1

Just got home and there’s no toy in our Minecraft meal. Nobody answers the phone either.

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★ 1

Never going here again! I went inside to pick up a DoorDash order. They didn’t start making it until I got in there and it was a big order (two big bags) . I was standing there for 15 minutes with only one person to tell me that it’ll be a while.mind you they forgot one of the sodas in the sealed bag. Whenever I’ve ordered something specifically made for myself at this location, it’s always messed up one way or another. Then last night there’s multiple people coming in to order, not getting greeted, lining up and they just get ignored by the workers. Maybe 5 minutes later they come out and take the orders. They were NOT understaffed last night. I also saw this girl play with her nose piercing and then handle some fries. nobody had gloves and they were touching the windows, sink, register, then going back to touching the food without washing their hands. Not sanitary or friendly at all here.

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★ 5

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★ 1

One of the worst McDonald's I ever been to. There is no just customer service what so ever. If you say thank you or have a nice day the response you'll get is a blank stare and close the window. The food is cold and heaven forbid they get your order wrong and you say something. This most recent time I had to pull around and wait for my food. The waiting time wasn't too long a but some random person - not in uniform came out to hand me my food. They need a whole new staff in opinion!

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★ 1

3erd time I stopped here i use to like to come her but it has definitely changed im not talking about the morning but the afternoon employees definitely need some customer service upgrades the attitudes are terrible the food is cold and let's say disgusting I am i hope that the owner takes time to read this and takes back what made mcDonald's famous.

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★ 4

Es ok Normal Service

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★ 4

Bad service took 20 minutes to get served

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★ 3

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★ 1

Do not go here I got my debit information stolen in drive through

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★ 2

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★ 2

Place an online order 30 minutes before arrival. I even stopped and got a full tank of gas before I got there. My order consists of a double cheeseburger, no Ketchup, extra pickles, onions, and an unsweetened tea. I was surprised because of the location, but I was not surprised because it's McDonald's, and my food wasn't even ready. I had to wait. I said what was the point of ordering online. A customer behind me in line says, "This location is the worst! I only come here because I spend time with my daughter, who lives nearby." I just shook my head, paid for her French fries, and left after getting my food.

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★ 1

Terrible service with long wait times. My cheeseburger bun was like biting into a rock

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★ 3

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★ 2

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★ 5

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★ 1

Always a mess and nobody ever wants to help you. They act like you're a bird in the minute you walk in. The manager's always eating or on break and the girl at the counter always has and if there's somebody in drive through their helping you and the drive-thru at the same, they're not really paying attention to the orders. It's probably why they get everything wrong. It's really.
Gone Downhill in the past 6 months.

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★ 4

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★ 4

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★ 4

Okay

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★ 5

I genuinely have a good experience here. Never got asked if I had the McDonald's App for my drive-thru code. Otherwise, great location.

Visited on New Years Day! Kinda sucks that my sprite was watered down. If I wanted water, I would've asked for that. Check your machines please.

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★ 3

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★ 1

Drew the last straw with this location. Tonight drive through speaker employee was rude and short but took the order. The drive through window employee was unprofessional and mumbled. Took my card and gave me my food. Handed the last shake and said “that’s it” and closed the window. I pulled forward for my wife to notice they forgot 1 burger and my card. She went inside to go get my CC and the receipt and the extra burger. Very rude inside employees and all they said was you only were charged for 1 and just stared at my wife after handing the card back. Wife could not deal with how horrible she was treated and just walked away. We ordered a filet o fish and it was on the wrong bun and the fries were horrible.

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★ 5

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★ 1

On 12/9 around 11:40 Waited for a drive thru order parked. Food came out fast but the employee who handed it off was literally on a personal phone call on her cell phone. Did not say a word to me but continued her conversation on her phone. Hispanic girl with hair up. Manager needs to address this. We frequent this location often because of it being near our house. Usually the staff is pretty good. But this was unprofessional and uncalled for.

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★ 5

Fast and accurate.

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★ 5

Very friendly staff, fast service, and accurate order.

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★ 5

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★ 4

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★ 1

TRASH service at night. Placed an order on the app at 10:41PM, (done this plenty of times), however, when I pulled up to the drive thru at 10:47PM, no answer at all. Waited another 5-7mins on drive thru and still no greetings. Mind you this is just a very small order - 10 nuggets & 1 sandwich (no meal). Other cars then started pulling up and no acknowledgement to them at all too. Decided to pull up to the drive thru window and saw no activity or anyone working. Canceled the order and drove off and realized there’s only one car in the parking lot. I won’t reveal the make/model. This location usually does good when I pull up, but damn, at least put a sign by the drive through or something saying y’all closing early. Waste of people’s time you know. If a sign had been posted initially about closing early, this review wouldn’t have been posted.

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★ 1

They close early frequently and without notifications. Monday, November 25 they closed at 1030.

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★ 5

Super clean and well ran. The employees are great too. They even keep the parking lot super clean. It's crazy.

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★ 5

This McAdees is the bomb.

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★ 5

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★ 5

Dude almost four dollars a day every work day for ice coffee. Upwards to $900 dollars a year on coffee and yall can’t do full pumps for the liquid syrup? All the way down, all the way up. All the way down. All the way up.
People come here not only spend their money, they’re spending their time. Hours of their life from working just for yall to mess it up every time
Make it as if it were you in the driveway
Thank you

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★ 3

The self order kiosk never have receipt paper in them.If there's a problem with my order I can't even show a receipt.

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★ 1

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★ 3

I can always tell which girl messes up my coffee. Al you gotta do is add a little more caramel and actually MIX it up.

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★ 4

We were in & out in minutes & staff was friendly. I didn't have anything to eat or drink except half of a hash browns & they tasted ok to me.

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★ 1

Black lady with dreads didn't inform me till i go to the window
"we aint got no soda."
I asked
"What do you suggest."
She didn't even respond with words, threw her hands in the air and shrugged.
Probably using her last and final brain cell to process my question.

Seems like AI would be better than half the employees who work here seem to be inept.

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★ 4

Great place. I'm lovin' it.

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★ 2

Yea I was just there I simply ordered 2 number 2s with 2 large orange juices and they gave me 1 number 2 with 2 large orange juices. When I asked the cashier if he could change it 2 he said he didn’t know how to do it. The whole time I was there I felt threatened. They were polite but in a threatening way. I guess that’s the new kids thing

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★ 5

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★ 4

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★ 5

Got breakfast food.

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★ 1

Round egg was no good almost made me puke, the female behind the counter seemed to care less when I showed her the actual discoloration and smell

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★ 5

The Best time to come and enjoy to a meal or a drink would be the early AM, Costumers are nice and peaceful it’s a great vibe sitting and seeing elders Chet chatting and respectful.
Also workers are working without being LOUD lol they are very Mature and respectful Am shift.

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★ 1

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★ 2

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★ 3

Usually go because kids have activities and need quick food, the wait is usually awful and have messed up on orders a few times

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★ 2

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★ 1

The patties seem even smaller now and very salty, my burger tasted like cleaner. My son liked his nuggets

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★ 1

Not even worth doing a pickup order. Sat at the pickup spot for 20 minutes and ended up having to go in and grab the food, despite checking in correctly on the app.

There’s better McDonald’s in the area that are worth the drive. I’d skip this one.

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★ 5

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★ 1

Very bad customer service I was there to door dash everyone just walked past and looked at me never asked me if I needed help or was I picking up an order. Thanks ti the older gentleman who helped

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★ 5

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★ 4

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★ 1

Worst McDonald’s

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★ 3

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★ 3

It was fine. Very bright and open seating area.

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★ 2

I guess greeting a customer or smiling doesn't count here. I greeted the cashier but got no response. Felt like I was a burden.

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★ 3

We were finally able to get ice cream because almost every time we go the ice cream machine is broken down.
Getting our order correct is always hit or miss but the employees are always friendly.
About every third time that we order a sweet tea we actually get a sweet tea otherwise we always seem to get just regular iced tea

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★ 4

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★ 5

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★ 1

I wanted the 5.00 deal I wanted cheese onion and mustard but I didn't get that!!!

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★ 5

Come here almost every day nice staff friendly people can't really find a thing to say negative about the location only the McDonald's app and I know that's corporate and technologies fault so I'm not going to fault the franchisee.

Excellent work keep it up I'll keep coming back!

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★ 5

Great Kind Reguards 😁👍🍔🍟🥤🌍🛸

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★ 4

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★ 5

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★ 5

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★ 3

The place is terribly cold, but the dine in area was very clean. Food was fresh and brought out to our table. My only problem was the staff playing their own music, that was not appropriate. I was there with my 6yr old grandson. It was funny though as he asked what they were doing? I said honey they're working and he just had such a confused look on his face, then said, "well why does it sound like they're playing?" I almost died containing my laughter, yet I must say that it was a very proud moment, that I had, knowing that my 6 yr old knows better and hopefully he'll have a good work ethic.

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★ 1

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★ 1

These people always ruin my order. 3 times in a week not coming here any longer.

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★ 1

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★ 1

about 4:15pm today I came to this mcdonald’s and the lady at drive thru cashed me out but definitely took awhile to give me back my card. Didn’t think anything of it…she smiled big tho when handing me back my card after like 5 minutes! Later on I had 3 random charges on my credit card…hulu and door dash! I DISPUTED MY CARD AND WILL BE PRESSING CHARGES ONCE I VERIFY WHAT I ALREADY KNOW! If the lady reads this…I will find you! You should be ashamed of yourself!!

Everyone else…DO NOT RECOMMEND GOING TO THIS LOCATION! Scammers at work! They will take your money and run with it!

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★ 5

This is the first and only time I may EVER give a 5 star review for a chain fast food place. I cannot stress enough how much I was expecting 2 star service and the same gut garbo in a bag... And then i decided to go inside.

1st: The smell was not that of your typical McDonald's thick sadness hanging in the air. You know the smell. I was instead greeted by the beautiful smell of beef burgers cooking.
2nd: The outside door handles were NOT sticky. And I was promptly greeted.
3rd: This was not a busy time BUT the drive thru was constant. I saw the orders of others being prepared in real time. I mean they were essentially short order cooking. Grill to bun to bag!
4th: My bun wasn't smashed! The fries were cooked in fresh oil and were crispy on the outside! The chocolate shake was mixed all the way! Everything tasted the way it was supposed to... I was so shocked and amazed that I was tempted to order more just to see if it came out the same again.

Flabbergasted. Yup. The only other times I have had this type of experience was when I knew the workers at the McDonald's in the mall I worked at when I was a teenager. I would ask for it fresh and they took care to make it great. So that means that I only had to wait 30 years to have the same great experience at a McDonald's.

Anytime I am on this side of town, and in the mood for McDonald's, I will go out of my way to go to this location. If nothing else but to see if the experience stays the same.

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★ 3

They put cheese on my sandwich and it clearly said on the front sticker on the sandwich no cheese. Then I went back and they messed up again they didn’t put onions or bacon on it!!! Then I tried to call because I don’t want to drive there again and of course no working phone number!! Ridiculous!!

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★ 5

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★ 5

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★ 2

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★ 5

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★ 5

Good food

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★ 4

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★ 5

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★ 4

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★ 2

The lady didn't say one word to me from taking my money to handing me my food!

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★ 2

Wait and wait at the speaker. Then, place an order. I'm told to hold on... Then, I am told nope, no apple pies and no cookies!!!

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★ 5

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★ 5

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★ 1

Says is open until 11pm, drive-thru won't take orders after 10pm.

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★ 5

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★ 5

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★ 1

Omg, I placed my order through the app waiting in line to only wait another 15-20 min on the side for my meal. Then I requested no breakfast sauce and when I asked the rep in the drive through to confirm no sauce she said yes. I received my meal and my sandwich had extra sauce. This location says it’s open till 11, but I’ve gone at 10:45 and they are already closed. I am going to start to drive further down the road for my purchase. So disappointing

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★ 5

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★ 5

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★ 1

I never got my order delivered…..it says it’s delivered but no it never came. They make it impossible for you to contact anyone. I’m going to report it to my bank as theft of my credit card

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★ 2

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★ 1

Muy mala experiencia, pasó en la noche y nunca tiene nada siempre es lo mismo muy mal servicio

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★ 4

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★ 1

Staff doesn't know what they're doing. It always takes them 20 plus minutes to make the food. Soda is always warm. Flies swarming around inside. Actually disgusting.

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★ 1

Every time I go to this location my order gets messed up or food is missing. This time they forgot a whole sandwich. No ice in the ice machine and not serving frappes and smoothies. Don't order from this one.

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★ 1

Had to wait 4-5 minutes parked at slot 1 for my app order. I was given old, dried out, inedible mcnuggets. When I called I was told I'd have to come back and drag the bad food with me. The person on the phone said if I don't want old, expired food I need to make a special request. Terrible McDonalds

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★ 4

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★ 1

Ordered ahead to pick up at the counter. Order sat for 15 minutes and got cold even though we were waiting at the counter. I wanted a refund or replacement and manager said had to do that through the app. I did a complaint through the app and the email said a refund has to be done at the store.

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★ 1

Ordered table service. All I got was someone shouting my table # from the pick up counter. Manager yelling and sweeting at a older employee. Front counter cashier completely oblivious. Asked twice for some forks was completely ignored. Food lukewarm. Not going to come inside for breakfast here again.

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★ 1

Food is consistently incorrect, store phone number goes to a personal voicemail that is full (probably of complaints)

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★ 3

Breakfast service inside was slow and unfriendly during our last visit. Unfortunate as this used to be our favorite McDonalds in the area.

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★ 5

Manager was very helpful had a order that got all mixed up with the app. She handled it. Very happy it was taken care of and how quickly she came up with a fix shorter lady with brades shouldof gotten her name

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★ 1

Literally I'm eating a sausage egg mc muffin right now which I've been eating all my life and it literally tastes like grill clean and I worked at mc donalds for 8 years this is unexeptible

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★ 1

Says they are supposed to be open until 11, it is 930...Sat in drive thru 5 minutes, I saw workers inside....not sure.

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★ 5

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★ 5

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★ 5

BOB IN THE FRONT IS SO ADORABLE ! I just wish he had some more help! He made me and my 5 year old sons day. Oh God bless him! 😭 we need more peoples like him in this world 🤍🫶🏻 THANK YOU BOB for your sweeet customer service! I hope you get the recognition you deserve!

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★ 5

Big shout out to Bob! He’s amazing, made my experience and morning better. So sweet, hardworking and just great customer service! He was working multiple positions, outside, front with a smile on his face

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★ 5

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★ 1

They’re always out of basics like OJ, Coke, and even the egg for Egg McMuffins. How are they so mismanaged?

There’s a BK down the road that I go to now.

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★ 2

The service through the drive-through was less than desirable. Example...no good morning, afternoon & evening. Then you pull up to get your food. They hand you the food. I'm the one that said thank you & have a nice day. It used to be, you'd get better service from them.

The food was ordered for someone else. However, I did sneak a french fry from the bag. It was overly salty & it wasn't fresh. It was like it had been sitting around for a while.

Like everything else, people & service(s) are on the decline. You make more, you think people would be happier & give better service(s). Unfortunately, they don't. Especially when you're spending more money on food! Should be fresh & hot!

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★ 4

Is ok for what you expect from your local McDonalds. Their staff is always grumpy looking and don’t look very friendly when they got you short on an item you ordered.

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★ 1

Slowest McDonald's around town....even slower than the Miller park location

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★ 5

Good food and friendly staff

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★ 5

Great Breakfast!

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★ 5

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★ 1

They got my order wrong and hash brown's were greasy I ended up getting sick outside

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★ 1

The ingredients are questionable. I only stopped for a friend. I refuse to eat McDS or most fast food.

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★ 4

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★ 3

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★ 5

Nice!

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★ 2

Yall really need someone checking the bags before you gone customers their food. I can’t go here ever and get what i ordered. I waiting at spot 1 for 10 minutes just to get home and i don’t have my sandwhich. EVERY TIME HERE. Why did pay go up i don’t get it

Also, im back here from a a couple more trips here. This places system is conveniently down every other night where they can’t take orders… lol laziest ghetto place ever

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★ 5

Denver an the team here today had the best customer service iv ever experienced in Fast Food. The food looks commercial ready and was fresh. The card reader for drive through may have been down but the spirits were high.

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★ 5

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★ 1

Used to be the best mcdonalds in the county but it is trash now. Its nice and clean on the inside but orders are never right and the phone goes straight to voice-mail.

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★ 4

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★ 5

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★ 3

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★ 1

Very badly managed . Sat at curbside for 10 min waiting for food, finally had to take my grandchildren out of the car and go inside to get it myself. They just looked at me and handed me the bag, checked with her what was in it, she said yes, so I didn't check it myself(my mistake) get home, of course the food was cold because it had been sitting there and to top it off 1 of the quarter pounders was missing! Tried calling the phone number on their site, its not their number. I had to go back to the restaurant told them the phone #wasn't to their restaurant. They could not have cared less, no apology, after a lot of attitude I finally got a refund. Not the 1st time they've screwed up, just the last straw, won't be going back. And no it was not busy at all.

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★ 4

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★ 5

Loved it

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★ 2

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★ 5

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★ 4

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★ 5

I really liked this McDonald’s. And the dining area inside was a clean and comfortable place for me to eat my food at.

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★ 1

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★ 3

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★ 5

Source: Google

★ 1

Anytime of the day, “ice cream machine is broken” yeah okay what are the odds that the once a month I go it’s mysteriously not working 😑

Source: Google