McDonald's

West Allis, 8301 W Greenfield Ave, West Allis, WI 53214, United States | ★ 3.2 (2483 Review)

📞 +1 414-607-1767

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Fast food restaurant Breakfast restaurant Coffee shop Hamburger restaurant Restaurant Sandwich shop

Description

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

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Reviews

Thomas Luisi

★ 5

Source: Google

Cherie Linday

★ 5

They will bring order to you if they have time. Order on kiosk is easy and they will make it your way!

Source: Google

Ryan Redman

★ 5

Source: Google

Amber Barker

★ 5

Source: Google

AtlanticChurro

★ 5

Source: Google

jacky Mazariegos

★ 5

Source: Google

Robert Young

★ 4

Source: Google

Dave Barr

★ 1

Worst service I've ever had. 5 employees doing absolutely nothing. The manager of this this store should be fired. McDonald's needs to to review this store. 💯 dissatisfied.

Source: Google

ML V

★ 5

Source: Google

Leslie Fourston

★ 2

The food was nasty and my fries was cold and hot and salty. I was in the drive thru for about 25 minutes.

Source: Google

Joe

★ 1

Source: Google

Christi Bidd

★ 1

After working all night and not feeling like cooking because I then had to go take care of my daughter that just got surgery yesterday, I ordered breakfast for her and I via the online app. The steak was hard and dry. The biscuit was so hard you could chip a tooth, the pancakes rubbery..They sent no utensils, jelly etc.This location gets worse and worse and worse. Not worth the money nor the time spent in the line. Jessica at the window was lovely though.

Source: Google

Cheryl Bosshart

★ 3

I walked in there with my children and all you could hear is swearing and the place was a mess french fries were hard as rocks chicken nuggets hard and my fish sandwich was gooey terrible service clean up your act

Source: Google

Ace Farah

★ 5

👍👍👍👍👍

Source: Google

Shelley Guttmann

★ 5

Source: Google

Stephanie Marabotto

★ 1

I am so tired of people wanting to give employees more money!! Why? Maybe if McDonald’s franchisers and corporate can figured out a way to base their pay on how well they do their job AND can take the same care with making other people’s food as they would want someone else to for them. This store is ALWAYS so busy on the weekends and the wait is very slow. The owner should get dock too if they can’t provide the people and/or things needed to do the job. Then the Big Mac had more sauce and lettuce that you couldn’t even taste the “burger” part.

Source: Google

Morgan Blaser

★ 1

Took over half hour in the drive through just to get a 10 pc chicken nuggets at 4 pm. Save your time and just drive the extra 10 minutes to a different McDonald’s. Have faced this same issue multiple times and will not be returning.

Source: Google

Robby Hovde

★ 5

Always happy coming here,

Source: Google

Payton Q

★ 5

Source: Google

Denise Fuller

★ 5

The lady at the drive-thru was very patient. Had to go inside and she was also nice

Source: Google

Mostly Anonymous

★ 1

Extremely slow location. I'm a DoorDasher and I always end up waiting 10+ mins EVERY single time.

Source: Google

Kristine Brown

★ 5

I am giving this McDonald's a 5 star rating as a Door-Dasher not a customer. The manager hates us so much, he makes us all wait longer. At least 10 cars through the drive thru and 5 at the counter (so far). So I will sit here and get paid $18.00 an hour (there are promotions right now, my last order I got 14.7 from Door-Dash alone) to check my emails and watch the new CoffeeZilla video...Thanks Mickey D, I've been behind!!

Source: Google

Juan Lira

★ 3

Tardan mucho para despachar la comida y el área de juegos para niños huele muy mal (huele a orines)

Source: Google

Rosana Hernandez

★ 1

Very disappointed with service today so my stars were adjusted to 1. Forget my food then make me wait 20 minutes for 1 sandwich.

Source: Google

Roberto Q

★ 1

15 minute wait time and drive-through is ridiculous for three happy meals

Source: Google

Nadia Rasberry

★ 1

The employees at this location are absolutely terrible, they would rather walk around and talk to each other than actually work. As a delivery driver, I see them all the time walking around talking instead of getting the orders ready and having us sit and wait at the restaurant for forever. The Manager is also rude and the staff don’t seem to listen to her one bit . Go to one of the other McDonald’s locations in West Allis and completely avoid this one if you can. This location does seem to be somewhat OK in the morning but this night staff is terrible.

Source: Google

Big P

★ 3

Had to wait for almost 20 mins for the mc crispys the rest of the food was basically cold by the time I got them

Source: Google

shapiro powell

★ 1

The manager came to the register talking about someone spit in some food. Disgusting, never eating here again.

Source: Google

Lili Arenas

★ 4

Source: Google

kendall sneide

★ 2

Source: Google

Jim Montero

★ 4

Short staffed and it takes a while to get food

Source: Google

James Martin

★ 1

The management of this store is a joke. How is it that I order on the app 10 minutes before I leave the house. Take the 5 minutes to drive there. Sit in line before I can give them by order number. Wait an additional few minutes before getting to the pick up window. Then still be asked to pull forward to wait an additional 15 minutes before I get my food. In no universe, at any time of day, should it take 40 minutes to complete an order of a burger, 16 nuggets, pre-made cookies & pies, and a couple of drinks. No special order items. And for the kid that got ballsy, he's lucky my kid was with me or he would of been finding out.

Source: Google

Damonta Dawson

★ 3

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jayde harder

★ 1

Worker threatened my cousin.

Source: Google

Joseph Ulicki

★ 5

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Lisa

★ 1

I asked if they have hello kitty toys, they said yes. I get home and there was a toy that had nothing to do with hello kitty.

Source: Google

Dewayne Owens

★ 1

This is supposed to be a fast food restaurant the fact of the matter is I've got food faster at a sit down restaurant. Its ridiculous 😒

Source: Google

tawanna harris

★ 5

The night crew is awesome 👌 they get me right every time.

Source: Google

Patrick Jacunski

★ 5

This mcdonald's has never let me down which is something to say.

Source: Google

Cooper Janik

★ 1

Very bad they take 30+ minutes to give me 1 small coke. overall horrible don’t come here

Source: Google

b

★ 2

please be quicker if the inside isnt going to be open in the late evening…. 20 minutes just to order at the speaker is diabolical.

Source: Google

Mark Tucker

★ 1

Don’t ever come here they gonna skip your order you gonna be here for 50 min to wait on something

Source: Google

Matthew G.

★ 1

Source: Google

Victor Limon

★ 1

Ordered online, wasn’t that busy and it took 30 minutes, 7-10 orders went in front of me. Never coming back to this shitty establishment ever again!

Source: Google

Kelly Eckert

★ 5

Source: Google

Robert Rink

★ 3

Long drive thru line. It was very late so they get a pass.

Source: Google

DANIEL SOLIS

★ 5

God

Source: Google

Just Majestic

★ 1

HORRIBLE!!! I got there at 340am to get some fries and they said they are only taking mobile and doordash orders so, I downloaded the app and came back around at 345am and they said they are not taking anymore orders till 4am and then it will be breakfast time. I waited and came back around at 4am and then they said they are off work and have I to wait for the 5am crew. Very trash experience.

Source: Google

Jason O

★ 4

Source: Google

Arely Urquizo

★ 3

Source: Google

tucker renk

★ 5

Drive thru guy was nice as hell. So was the girl with the glasses. They both were really nice to my dog, who loves going through drive thrus.

Also my coffee is perfect thank you!

it was about 1145pm. so night shift. your workers are doing a good job be nice to them

Source: Google

Milwaukee Towns Collectibles

★ 1

More employees walking around talking than working, on a normal evening this ladies in the back are heard bickering in the back & talking about talking who isn’t there & who calls in on a regular base. I hate going to this location, but this is the most convenient location @ this time. Waited 25 minutes for a Snap-Wrap combo, & nobody was there when I walked in. Someone was even sleeping in the dirty lobby. This location @ 83rd in National is terrible!!!!!

Source: Google

Maria

★ 1

I had the worst experience at McDonald's today on 84th & Greenfield Ave. in West Allis. I waited a half hour for a drive-thru order for a Big Mac and some chicken nuggets. It seemed like everyone else through the drive-thru and others waiting got their food, I was ignored. I went into the restaurant to complain and still got the wrong food and an attitude when I left. I've been going to this McDonald's for over 25 years, and never had such a bad experience. Maybe they need to retrain their staff to figure out how to serve customers in proper order, not based on what they ordered. I know it's fast food, but when you pay $15 for it, you expect better service.

Source: Google

T Quiles

★ 5

Source: Google

Jack Kovnesky

★ 5

The staff is fine but the customers treat them as if they're subhuman. I've never had a problem with the employees here. Be kinder

Source: Google

Amy Otero

★ 5

Source: Google

Ken Miller

★ 1

15 minutes for a quarter pounder meal.

Source: Google

Jesus Domenicci

★ 5

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Adam Ocasio

★ 4

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Josh the Jukebox

★ 2

Insane. Four people in drive thru at 2:40pm and it’s 3:03pm and I’m still waiting. Never again.

Source: Google

Pattie Hicks

★ 4

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kiley

★ 4

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Mike Ranney

★ 3

Ordered a quarter pounder with cheese I took a bite and it was red in the center took it back waited 15 minutes for another one and it must have been sitting around because the cheese on it wouldn't even melt

Source: Google

Isiah Kieckbusch

★ 1

Just left this place without even being asked my order. Waiting at the drive through with no cars in front of us for 10 minutes. Had to say hello just to be told they're short staffed but they hadn't gotten an order for 10 minutes. I understand night shift isn't fun but wth. Just let me order my food.

Source: Google

Chris Parker

★ 3

Easy in and out

Source: Google

Christine Domenech

★ 3

Just waited 3 minutes for a drink...a fountain drink!

Source: Google

Stephanie B

★ 1

Literally stood here 15 minutes waiting for a mcdouble and medium fry. Plus realized the woman who walked out of the bathroom stall AND didn't wash her hands, is an employee!!!! Yuck...

Source: Google

Daniel Nelson-Leete

★ 2

They are really really slow especially at night.

Source: Google

James Zillgitt

★ 1

Waited in drive through, finally got food, no French fries or dipping sauce. Ordered special quarter pounder, got home, was someone else's food. This is a consistent problem at this location. Tried to call, noone will answer phone

Source: Google

F X

★ 1

I order a Mc Chicken, but instead I got a McRat.

Source: Google

Leonard Johnson

★ 4

Source: Google

Rhonda R

★ 1

It's too many bad things to say basically what all the other reviews say that this location has went down drastically because frequently when I come to this location there is no one to help at the front it's like the cashier's don't work anymore since the kiosks came, the people that work there are more concerned with the drive thru and they are unfriendly, and the food is just mediocre at best so I guess you get what you get for the price so o well it is what it is.
Edit-Still the same but worse now I go there tonight after I did a mobile order and my order was all paid for and they tell me they not taking nomore orders like wtf just close the whole McDonald's down then. I despise this McDonald's they take people money and you don't get your food because it's always something going on and they are closed all the time on various days at various times like what is going on with this McDonald's it shouldn't take this much to get a refund for food I never received.

Source: Google

Kiara N.

★ 2

Extremely slow and cannot get orders right. Have messed up our order on 3 different occasions. Go to a different location like I will from now on 😄

Source: Google

Craig Dowling

★ 4

What can you say....it's a typical McDonald's with all the same menu items you grew up with. Service was quick and friendly. Pretty clean dining area and floor and trash was very taken care of.

Source: Google

Rebecca Winters

★ 5

Shout out to night shift staff on Nov 20-21, they were great! We went at 1am after being at Children's hospital all night and my daughter had not eaten all day. Fries were hot and it was the best looking McDonalds burger I have ever had. Thank you.

Source: Google

Paul Erskine

★ 1

Slowest I've seen. Almost 20 min behind for a simple pick up order

Source: Google

Christopher Bublitz

★ 4

Good food ☺️
Best filet of fish 🤤

Source: Google

Nathan Taylor

★ 5

Night staff were very friendly, great service!

Source: Google

Merinda Theesfeld

★ 4

Source: Google

Robert Dettman

★ 3

Source: Google

Sylvia Bolatto

★ 4

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Tammy Mcintyre

★ 3

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Benjamin Hasker

★ 3

Just fyi for people, its closed from 10pm onwards each night until 10/27. Hope I get my 3 dollar mobile order gets refunded

Source: Google

Kyle Mundstock

★ 3

Source: Google

Rick Ball

★ 1

Can't get orders right!

Source: Google

Will Bowen

★ 1

Had to wait 20 minutes to get a Mcdouble meal and worker goes why you sitting at the table for so long, like hello you don’t see my tent at the table waiting here for 20 plus minutes, 4 other tables also all elderly folks that have number tents at there tables also that can barely walk as it is were told to get there own food also like really, waited 5 minutes standing at the counter just to get my drink after waiting 25 minutes 🤬 im calling corporate on this location and will be contacting the Mayor of West Allis.⁉️🚮

Poor management, and a manager was cussing out one of the employees all because forgot fries. 🫣 Embarrassing an unacceptable!

Source: Google

Michael Goins

★ 3

Source: Google

Jeremy McKnight

★ 1

Do not eat here!!! Save your self!!!

Source: Google

Hector Guillermo

★ 1

Another place I went with worst service I have been.

Source: Google

duckpuke

★ 5

Source: Google

Carrie Banacin

★ 4

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Cat Bartelme

★ 5

Source: Google

Brenda A

★ 1

Don't come here unless you wanna wait 30 minutes in the drive-thru!!! It's ridiculous that this place is still in business...employees suck and don't care to work at all!!

Source: Google

Mario Vazquez

★ 1

Been waiting on uber eats for 6 chicken nuggets , medium friench fries and a medium dr pepper its been almost 15-25 minutes how does it take that long for 3 items , my order still says "wrapping up" called and the best thing the worker could say is sorry "We are swamped" I didn't ask in the first place just asked if my food was coming soon, Do not use this Mc Donalds for Uber Eats unless you want to wait another 30-1 hour for your food....

Source: Google

Beautiful Fighter

★ 5

Always great...and drive through is always fast

Source: Google

Rodolfo Zavala

★ 1

You guys should all be fired, it’s ridiculous how long they take to make 2 burgers and not only that they have the worst customer service 10/4/2024 second shift FIRED ALL OF THEM, all they do it’s talk and. NO WORK!!!!!!!!

Source: Google

Alex Cyrs

★ 1

Every time I come here the order is messed up...

Source: Google

Matt

★ 3

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Clarence James

★ 4

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David Colon Jr

★ 5

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Robert Martin

★ 1

This has to be the worst McDonald's I've been to in awhile. A lot of the tables were dirty first off. Second we order our food on a touchscreen and it said take a number and someone will bring food to your table. After over 20 minutes for two happy meals and a quarter pounder the lady calls out our number. Doesn't even bring it to the table. The food was awful. Fries seemed like they were sitting all day. Hamburger wasn't even hot. Chicken nuggets were dried out. Everything tasted like crap. McDonald's restaurants are not what they used to be. Just keeps getting worse and worse.

Source: Google

Chris Daniel

★ 1

I will never come to this location again. The wait time is absolutely ridiculous!

Source: Google

Juventino Rodriguez

★ 5

Muy amable las personas

Source: Google

Faith Friedrich

★ 4

Really good double cheeseburger for cheeseburger day dollar amount was great .50 cents on the Mc Donalds app. free parking lot.

Source: Google

Doug Kinart

★ 2

Food was bad went through drive through had to wait for fries both fries were hot but hard as a rock my friend through them away could not eat them. I ate a few trying to find a few good ones and through out 1/2 of mine my cheese burgers were nasty dry and burnt cheese on half sliding off on both burgers. My friend got a fish sandwich dinner had bearly any tarter sauce. Felt like taking it all back but was in a hurry and didn't want the hassle. Overall a bad meal 👎👎👎

Source: Google

hatjr

★ 5

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Sonya Rogers

★ 4

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Nate Frisk

★ 1

Took 45 minutes for my mobile order to be ready, ordered it for curbside but finally had to go in, still got it wrong the first time. Person at the counter was very nice, no customer service complaints, very friendly and helpful people.

Source: Google

Kim Zepeda

★ 1

Don't come to this location. They are rude and slow. I understand that businesses do get busy but it's to the point when you're ignoring people waiting in line and then make a comment because your boss had to tell you to stay at the front cashier so people can get their orders place. And then what really pisses me off is that after 20 minutes waiting for my food I got asked what I was waiting for because the cashier never acknowledge me was more busy taking care of her kids which I do understand we all have to feed our kids but why do you have your kids at a workplace when you're clocked in as an employee?

Source: Google

Robert Powell

★ 4

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Amy Martin

★ 5

Store super busy but those girls were whipping those orders out

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Yo Men

★ 1

Gave us cold fries asked for a refund and gave me the same fries hot and hard

Source: Google

Miss Em

★ 1

A year later I have to give McDonalds 1 star again. I don’t normally have a problem with the location on 83rd and Greenfield. However, I get my usual steak bagel and 2 hash browns. Hash browns were undercooked my steak bagel was over cooked where I could hardly chew it had no seasoning no cheese and a folded egg even though I paid extra for a round egg. Took 20 minutes to get a wrong order. I didn’t realize it till I got home had to air fry the hash browns season the steak and cook a whole new egg. I won’t be patronizing this location anytime soon.

Source: Google

Ashley Knueppel

★ 1

I will never come here again, every single time I do I'm waiting and waiting. Several workers, everyone is standing around talking. Mobile order I've had go in and get every time because they don't bring it out. Drive through orders waiting and waiting. They don't care about their customers or their jobs and there is no professionalism at all. I will never order or go to this location again ever again

Source: Google

Robert David

★ 5

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Eric Pederson

★ 4

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Jessica Stoutmeyer

★ 3

Staff didn't even bother to blend my McFlurry, top came off and spilled all over my lap....but at least the fries were good.

Source: Google

Crystal Cochran

★ 1

They leave you sitting in line for 15 minutes and when I got tired of sitting there, I pulled around and they have employee in the back eating and talking but can’t even take an order. Then I told the girl I just had a mobile order and she said I needed to go to the back of the line. I had already been sitting there for 15 minutes. Supposed to be a fast food not serve when you feel like serving people. I’m an assistant manager so I get the fair rush was probably over whelming but to treat your customers the way yall did was just crazy to me. They need to find a better manager. If they gonna do customers like the way they did tonight then they don’t deserve to be a manger. Yall lost so much money with people screaming and pulling off.

Source: Google

TONY DELL

★ 1

Let's wake up and stay away from these places that give us substandard good

Source: Google

P McCormack

★ 4

Very busy in drive-thru however food came out warm and fast.

Source: Google

Melinda Burdue

★ 1

My burger looks like it was bitten and put on my bun. Service sucked couldn't get all my order at once. Had to come BK 3 times. Then employee told me I didn't a iced coffee. But she took my receipt and couldn't find it.

Source: Google

Jaylyn Smith

★ 3

Nice food

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Wayne Jefferson

★ 4

The service was good but it took a little longer than usual for service

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Nico Nick

★ 1

By far the slowest location I've been to, even when they are not busy. Card readers rarely work forcing cash only.

Source: Google

Aaron Hardy

★ 3

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Cadence Foster

★ 1

Literally faster to drive to a different Mcdonalds. Be prepared to wait in drive thru for an hour even when not busy. Don't go inside, the employees ignore your existence.

Source: Google

Familyz21 Na

★ 5

Great

Source: Google

Ravinder Sattu

★ 1

Worst service experienced. I have visited many McDonalds but this is the worst worst place. I have placed the order before 12 midnight. But they told me your order was cancelled and I showed them my phone then they started preparing it. They are cancelling the orders and saying that the order was cancelled by the mobile app. I literally waited for 1hr 10min for my food. Never ever go to any McDonalds

Source: Google

Bridget Droes

★ 1

Have tried this location 3 times and each time, waited at the very least 25 min for simple orders. The last time we went, forgot two items and gave me sprite that had no flavored syrup in it (basically just sparkling water). Go literally anywhere else

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Faith Graham

★ 5

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Israel Cruz

★ 1

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Robert Opelt

★ 1

Long story short, it would definitely be faster to drive to the next McDonals.

Last resort stop, when I got my food, there was Ketchup all over the wrapper and no napkins. I ordered on the ap for curbside pick up and waited for over 25 minutes. Went inside, and there were 7 other people waiting and no employees working the front counter. The drive-through is always crazy busy.

Source: Google

Jennifer Schultz (Jen)

★ 1

We wait over 45 minutes for our order. And I had to go back up to the counter twice to ask for our drinks.

Source: Google

Bradley Hoffman

★ 1

Slowest place I ever been to!! Good lord! 30 minutes for a coke?! Drive through and counter slow as hell

Source: Google

christine swoboda

★ 1

Staff is rude & wait on people of their same race 1st, on phones, yelling at one another & customers & restaurant is filthy, 1 STAR was 1 STAR too many! I feel unsafe there, like someone; either staff or customer might SNAP!!!!

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Hope Sego

★ 5

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Michael Wagner

★ 1

Always waiting in the drive through! Worst service!

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Youwish Youwereme

★ 1

Ice cream machine broken. Wasn't told till I had waited 15 minutes for meal

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Rob Forsman

★ 3

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paula popp

★ 4

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Teresa Conner

★ 3

Breakfast most of the time is wrong ..

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Juan Cruz

★ 5

What's to say. It's McDonald's

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Kevin V

★ 1

Worst experience I've ever had at a McDonald's. They got our order wrong my girlfriend waited over half an hour for 2 small sandwiches to be remade. I called to speak to a manager and they didn't say one word. I got out my crutches( I am an amputee) And went inside only to have them ignore me and say that there's no one here to speak to you as 3 or 4 managers came from and back to look at me. No one would talk to me!!!!!!! I will never spend a penny there again I don't care if I'm dying. Please don't go there ever!!!!

Source: Google

Kelii Sipin

★ 1

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Natalie Nabarre

★ 1

Rude cocky staff they all fop into the back and ignore you standing there while they chit chat

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Fernando Guerrero

★ 1

Order a cheeseburger on the app and when I arrive they told me that they were out of cheeseburgers so they make me a chicken sandwich but the chicken was cold and disgusting i understand they where about to close but they shouldn’t make my meal like that I won’t order from this McDonald again at night 🤮

Source: Google

Raul Romero

★ 4

I order de $5 dollar meal and it came without fries 😒cant believe they forgot that.

Source: Google

Tatem Clark

★ 1

I went through the drive-through this morning and had to wait over 30 minutes for a caramel frappe. I watched over 25+ cars go through the drive-through with no issue. I called the store multiple times with no answer the final time I called the store a woman answered and was incredibly rude and hung up on me, when a different woman brought out my frappe, she gave me a small bag of cookies and said sorry like that fix the issue of wasting my time

Source: Google

Georgia Jean

★ 5

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D

★ 5

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Sabrina Loving

★ 1

Workers were ignoring a lobby full of customers. The kiosk was not working properly. Very long almost 20 minute wait for a 10 piece nugget meal.

Source: Google

Anequay Fernandez

★ 1

This location is a joke. You have too many workers who do NOT want to work. Any time I visit I see teens mainly playing around, joking,on phones, talking very disrespectful. Any time I have ordered here they are slow,and even though I repeat my order to the person taking orders, the order still isn't correct. I came inside to order due to 1 drive thru lane being out of order. I ordered 1 meal order a # 5, I ordered at 9:16pm. A guy took my order then he disappeared, end of his shift i guess. I understand being short staffed I really do, but this location has been out of order for a while. I mean come on its mcdonalds, but I've been to many other locations and thru are efficient, friendly,and more organized than this location. After I ordered, I along with others were left standing there. Noone would come to the front. All you could hear is talking from the back as they were working Drive thru. Noone was tending to the front at all. I finally got my order after 940pm! Workers were coming in and out without acknowledging customers standing there. This is very unprofessional! I think there needs to be revamp.

Source: Google

Timothy Retzlaff

★ 5

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Patrice “Patty” Walker

★ 1

I waited over 20 mins for my food I ordered before I came

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Milly Rodriguez

★ 2

Muy lento el servicio. Comida muy fría

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Latoyia King

★ 4

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Devonte Humphrey

★ 5

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Sara Sanchez

★ 4

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Robert Smith

★ 1

The single worst McDonald’s I have ever (attempted) to go to. Unless you have at least a 1/2 hr to sit in the drive through, avoid this place like the plague. Counter service is even worse because they seem to prioritize the Door Dash orders. I saw 3 cars jump out of the drive through line and just leave without their food this morning That is three wasted meals! Unfortunately it has been like this for some time now. I try it from time-to-time to see if there has been any improvement. I live close by but as of 5/27/2024 their service is as bad as ever and I will not be back. Several friends and neighbors have said the same. It is time to “clean house” at this location and hire some Managers that are service oriented and take pride in their work! Whomever was in charge here the morning of 5/27/2024 should be reprimanded and terminated if no improvement is seen.

Source: Google

Sky Banou

★ 1

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Cathi Gallagher

★ 1

Incorrect food twice! Pain in the a*s kiosk. No condiments provided with initial order. Waited & waited for counter attention even after directly speaking to employee less than 10 feet from counter. Took 45 minutes to receive simple order. Only took 15 more minutes to eat & leave. Definitely would NOT call this fast food‼️‼️‼️
WILL NEVER RETURN

Source: Google

DJ Wenger

★ 1

Slowest drive thru in the Milwaukee area. Not enough staff to support the location and kiosks aren't the answer

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adriana zermeno

★ 1

Priorities a lane and does not attend another drive through lane

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Tracy Jones

★ 4

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Rae Cakes

★ 4

I had ordered a kids PLAIN Cheeseburger happy meal with a sife of ranch. Instead, i had received a normal kids Cheeseburger happy meal, without a side of ranch. Thankfully, one of the MODs was able to help me, and even fixed a whole new PLAIN Cheeseburger for My 5 yr old. I will continue to visit this location for that manager specifically.

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Alise

★ 5

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Linda Tousignant

★ 3

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Francisco Medina

★ 5

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Patsy Poeschel

★ 2

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Mob Barley

★ 3

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G

★ 5

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Riley Friedl

★ 5

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Gina Mahnke

★ 1

IF I COULD IT WOULD BE ZERO STARS!!! PLEASE PLEASE BE CAREFUL IF YOU EAT HERE!!! SATURDAY NIGHT MY BROTHER STOPPED THERE TO GET FOOD!! He DID NOT EAT ALL DAY HE GOT A BIG MAC FRIES AND 2 APPLE PIES!!! WELL 4 HOURS LATER AS I’M SLEEPING I HEAR SOMEONE SAYING HELP!!! I JUMPED OUTTA BED HE WAS LITERALLY NAKED ON THE TOILET ABOUT TO PASS OUT, DIZZY, Diarrhea, THROWING UP, BURNING UP, SWEATING, I HAD TO CALL 911.. NOT SOMETHING YOU WANT TO WAKE UP TO!! HE SAID HE NEVER FELT LIKE THAT BEFORE!!! I MEAN I DON’T EVEN KNOW HOW FOOD GETS THAT BAD BUT SOMETHING DEFINITELY NEEDS TO CHANGE AT THIS STORE!!! SO OF THIS HAPPENED TO ANYONE ELSE YOU WERE NOT ALONE!!! AND IT’S TERRIFYING WHEN THE 911 OPERATOR SAYS IF HE PASSES OUT TURN HIM ON HIS SIDE AND DO THIS!!!! THANK GOD I DID NOT HAVE TO DO THAT!!! PLEASE BE AWARE AND CAREFUL!!! BELIEVE ME YOU DON’T WANT PICTURES!!!

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Kaitie Williams

★ 1

I waited over 20 min for nuggets fries and a frappe. Room temp nuggets greasy fries and a watered down frappe. Terrible service. Not enough staff. Do better.

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KaSandra d

★ 5

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Brandon Gaouette

★ 5

Service was very low/minimal. Food was good and atmosphere in WEST ALLIS is was it is....

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Sheev “Darth Sidious” Palpatine

★ 5

I recently visited McDonald's and was pleasantly surprised by the quality of their food and efficiency of their service. The burgers were tasty, the fries were hot and crispy, and the staff was friendly and attentive. Overall, it was a great experience and I would definitely recommend it to others looking for a quick and satisfying meal.

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Jeff Galbraith

★ 4

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Kristine Taylor

★ 5

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Dawn Perkins

★ 1

PEOPLE BEHIND THE COUNTER WERE TOUCHING THEIR EARS, MOUTH, GUY IN LINE SAID HES DIGGING IN HIS EARS HANDED U A CUP. REQUESTS FRY NO SALT, BRING ORDER TO TABLE FRIES WERE WARM. SANDWICH WASN'T FRESH

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roger fulsom

★ 4

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KEITH Przybyl

★ 2

Order delivery one of the items asked for was a quarter pounder. They used to make these hot and fresh to order. When I got the quarter pounder the meat was room temp and the cheese was cold and not melted at all. 🤮

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Lloyd

★ 1

The McDonald's order app sucks
Tried to order using it and got robbed.

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Meka W

★ 4

It's a staple fast food restaurant, so you already know what to expect. I do wish that all locations would have the ice cream machines up and running and hot fries for all!!

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Teeda R

★ 4

Decent

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sandy hartman

★ 1

I sat in line for at least 20 minutes in drive thru, while my baby screamed the whole time. It took soooo long

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Calvin

★ 5

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Steven Larson

★ 1

8 people standing inside, cars line around building. 20-30min since mobile order put in when I was outside - terrible….

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Suzanne Elizabeth

★ 1

Customer service at this McDonalds in one word, none…wait in two words, NONE EVER. Girl took my payment didn’t say thank you, or have a nice day, or have a good one. Anything is better than nothing! Actually, eye contact and a nod would do for me…but no, nothing!! Manager should be fired for not teaching and EXPECTING every employee to at least say thank you!!! It’s just basic customer service!! I try not to go there anymore because the employees are just downright rude and don’t care about friendly service for the customer who is spending their hard earned money to get a little lunch…which by the way, mine was barely warm today…and the cheese on my burger was cold. I could go on and on how terrible this place is but I will just say…DON’T GO THERE!! Go next next door to BIG DEAL BURGERS…they have excellent customer service and great food!!

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Tommy Gamerdinger

★ 2

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Tera P

★ 1

If you want your food order taken mostly correct but still get messed up then go here. They messed up multiple things including a simple cheeseburger order. Gave me a mcchicken instead. Aside from my burgers already getting messed up too. I shouldn't constantly have issues every time I come here but here we are... go to another place 😒

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KateLynn Bahrs

★ 5

Nugs were arranged beautifully! Great experience!!

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duane bergner

★ 1

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Sherry Sosnowski

★ 5

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Patti Hartung

★ 5

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Richelle Meyers

★ 1

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Connor Heckman

★ 5

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JOSEPH SMITH

★ 4

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Maryceli Rosario

★ 4

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Timothy Bernau

★ 1

Went through the drive-through ordered a fish fillet. They gave me two cheeseburgers wrong order. They took three cars ahead of me. Customer service sucked will not go there again and when I called she was rude.

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