★ 1

Wrong price on value menu. Very disappointed 😞

Thanks for sending me a link that doesn't work.

I was just looking for something quick so, I ordered 2 mcdoubles and it came up full price, not the second one for a dollar I was told that doesn't come up. It's not on the menu, but clearly it was on the menu and again, I was told if it doesn't come up, it's no longer on the menu and that was all they could do.

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★ 5

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★ 5

The food was okay it was a little dry but okay

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★ 1

Ordered a happy meal, and two quarter pounder combos and a 20 pc nugget.
1. The seal on my son's milk had been broken
2.quarteponders both had been burnt and tasted like an ashtray.
3. Nuggets were ice cold
4. Ketchup has been watered down.
5. Fruit fly infestration by the ketchup and pop station.

This was the absolut worst McD visit ever.

If your driving through the don't bother!

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★ 4

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★ 4

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★ 3

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★ 3

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★ 1

Went to order online on their website for some reason they sent my order to another location

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★ 1

I walked in took my food than when I went to work. Realized didnt have any utensils syrup so I had to go back to mcdonalds tell them I didnt get any utensils than the lady said all the condiments are on the back wall. First, how am I supposed to know that if they dont tell u because every mcdonalds is different and other mcdonalds i have gone too they give u the utensils. And told her my hashbrown is cold she had a nerve to tell me I order it by 9am and it's 10am now she wouldn't give me a hot fresh hashbrown. I am never coming back here again. Horrible customer service

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★ 4

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★ 5

I went through the drive through but it was very friendly service and fast service

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★ 4

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★ 2

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★ 5

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★ 5

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★ 3

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★ 5

Me and my wife is on vacation to the Dells every year is our anniversary 15 years My birthday just her 51 and it's McDonald's is the bomb clean good customer service condiments open area to the public Love this McDonald's

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★ 1

Got food twice there in the last week and it was not good. The ranch snack wrap had stringy tough chicken, and the quarter pounder had Burnt meat and condiments running out everywhere.( worse than normal). Do better, I’m done with this location. I don’t recommend going here, buyer beware.😀

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★ 5

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★ 4

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★ 2

Steak egg and cheese bagel ($9.00 by the way) was just a hamburger patty with egg and cheese…lol. hashbrown was good. they also gave my friend orange juice instead of a hi-c which we fixed.

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★ 5

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★ 5

We used the kiosk to order. The food was done quickly and staff was freindly.

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★ 1

First time giving a bad review 😰. My deluxe spicy McCrispy was raw. I overheard staff complaining and not many people were there. I love McDonald’s but this is not it.

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★ 1

Horrible experience! I placed an order at 10:40 for breakfast which they should’ve already made it! The workers had attitudes, and now my girl is mad at ME because they didn’t give us breakfast. It’s her birthday weekend. Screw McDonald’s.

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★ 1

Placed an online order for breakfast at 10:40a (they stop selling at 11a), went to pick up the order at 11:05 and they refused to give it to me. Online orders should be made when they’re placed, meaning they made it, and then threw it away. 5 minutes? It takes them longer than 5 minutes to make an order. Workers are rude as well.

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★ 5

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★ 4

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★ 1

By far the worst mc donalds in wisconsin dells wait time for 5 nuggets some fries and a mcChicken was about 25 minutes at 11pm with an empty store. Try to visit other locations.

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★ 4

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★ 5

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★ 5

Really easy to bring a boat trailer in here and the staff were exceptionally nice.

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★ 5

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★ 5

Quick service, not crowded

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★ 4

I rarely go any more. Muffin was burnt. Hash browns always greasy. Fountain sodas are flat. Not enough carbonation.

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★ 1

The manager was very rude and unprofessional. We will no recommend this mcdonald to anyone.

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★ 4

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★ 5

As soon as I entered, they were able to help me at the counter. They can have the food ready for me within a minute or two.

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★ 5

The staff was very nice

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★ 3

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★ 5

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★ 1

Food was stale, for sure had been sitting around for more than it should have been. The staff we did interact with was pretty unmotivated to help. Had to go up to the counter to get straws, clearly a huge inconvenience and then they did not refill the container for straws so other patrons had to ask and the counter staff got more frustrated. We were just passing through so thankfully we dont have to worry about coming back.

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★ 5

Food good

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★ 1

They don't seem to customize orders and will give you whatever sandwich available, regardless of modifications. Very frustrating.

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★ 4

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★ 5

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★ 5

I pulled into drive thru out of order, and was given another customer's bill. It was my fault but I was irate. The staff resolved the situation fairly and treated me very courteously. I drove away impressed and humbled. Recommended.

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★ 5

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★ 1

Bad service very bad

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★ 5

Always depend on a good cup of coffee from McDonald's

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★ 5

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★ 4

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★ 4

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★ 5

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★ 1

Absolutely unsatisfied. Disrespectful management. Waited in line for 15 minutes for a single cheeseburger because they simply couldn’t pull the 40$ order in front of me to park space one. When i called and asked to speak to a manger A guy last name Adams age 36 was BEYOND disrespectful, and have absolutely no interest in what i was speaking to him about. There should be no reason there is only one poor women taking orders and the ENTIRE drive through is backed up. Absolutely unacceptable and coming from someone who works in customer service they should and can do better. SMH didn’t even apologize for the wait:/

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★ 1

If I could, I would give it less than ten stars..vpery slow service and very dirty dining roo

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★ 1

Don’t let the nice exterior fool you: Staffed by the incompetent. Took 25 minutes for a nugget meal and smoothie. Oh and the other four people in line also couldn’t get their food and had to wait in the parking lot. Find somewhere else to eat.

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★ 3

Delicious

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★ 1

Honestly just horrible. The food is as expected, but the customer service is very bad. I was ignored at the front counter and got weird looks from the employees. They stared at me, and just walked away. A younger employee even walked past me without saying anything or acknowledging me. Shoutout to the girl who finally talked to me after 10 minutes.

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★ 5

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★ 5

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★ 3

Not efficient, they don't know how to multi-task, prepare food/ drinks correctly , very slow esp in evening hours

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★ 5

Finally a McDonald’s with good quality.

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★ 5

Great friendly staff, food made fresh when you order it.

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★ 5

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★ 1

Husband went in and ordered breakfast to go. Stated that about 3-4 other people order after him, and they received their orders before him (all of them)…he was waiting 20 minutes for a breakfast sandwich & pancake dishes (3). Manager casually walked by him saying your food will be out shortly, didn’t stop to acknowledge him, weak customer service for a MANAGER. Then said “Sorry about that some distance away”. Everyone should be treated FAIRLY

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★ 4

Good

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★ 5

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★ 1

Took 20 mins for someone to help the person before me just to take the order

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★ 5

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★ 5

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★ 3

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★ 4

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★ 4

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★ 5

The cheeseburgers were a great meal while traveling on a long bus ride.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

The lady taking orders was extremely sweet and compassionate! She even gave us some old merch that was garbage as of today! For a tourist town it's so nice to see good people work here unlike the resorts and parks

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 5

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★ 2

When you think of McDonald’s, you think … consistency. No matter which McDonald’s you go to, you should receive the same service, same food, etc.

This McDonald’s is… the WORST. We have eaten here often, as it is the option right at the exit we take to get to/from the lake house. Almost every single time, something from our order isn’t right, something is missing, or food quality is poor. Literally every time. When we’ve taken a chance on it, we get the food from drive thru, and then park to check the bags to make sure it’s all correct (usually isn’t). Honestly, just make a stop further down the highway or elsewhere in the Dells.

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★ 2

I ordered Dr Pepper and they gave me a Coke.

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★ 5

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★ 1

This is probably the worst McDonald's around here.

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★ 5

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★ 1

gave me strawberry shake when i ordered chocolate. nuggies are stale.

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★ 5

Staff was very attentive and helpful. Fries and bun on my burger were a tad overcooked. Other then that a great location on your way out of town

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★ 5

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★ 5

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★ 5

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★ 5

Thank you McDonald's for having the Ronald McDonald House
XOXOXO

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★ 5

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★ 4

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★ 5

Did a great job the food was great!

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★ 4

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★ 5

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★ 3

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★ 4

The atmosphere is definitely nice, roomy and clean. Our food was good.

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★ 4

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★ 5

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★ 5

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★ 4

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★ 1

They WILL get your order wrong, no matter how long you try and argue with them to take down your correct order.

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★ 1

So I typically go here 1 time a day usually during the day. Today I was out in the evening and stopped a second time for a coffee. The manager at 9:45 pm was totally rude he personally short changed me then got an attitude that I actually wanted my money saying I only cheated you out of a dollar the amount isn’t the issue it was his rudeness even being the manager thin black Jamaica guy with long braids

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★ 1

Waited way too long for the wrong dandwich.

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★ 5

no se que tenia la comida ese dia pero estaba malísima

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★ 4

Food is great as always. The only downfall was that the person taking our order kept cutting us off while we were trying to talk & tell her the next thing we wanted to order. "Is that it?" It got really annoying.

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★ 1

Terrible at everything they do

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★ 5

This was probably the nicest McDonald’s I’ve ever been to. The people working tonight were so nice, the store was incredibly clean, my food was hot and tasted great. 10/10.

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★ 3

Never been here

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★ 5

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★ 1

The food sucked.

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★ 3

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★ 1

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★ 5

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★ 5

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★ 5

Clean and normal food.

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★ 3

Drive through lane was super slow even though there were only 4 cars.

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★ 5

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★ 5

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★ 4

Good McDonald's

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★ 2

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★ 3

Fries were cold and rubbery, however the service was quick.

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★ 2

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★ 1

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★ 5

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★ 5

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★ 1

I’m not sure if the person was perhaps a mute individual or what was up. I ordered on the app and did curbside. The person who brought my food never spoke to me . It was a surreal weird experience post apocalyptic zombie type thing . A silent person handing me a drink, a bag …..and then a straw before weirdly turning and walking away.

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★ 1

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★ 3

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★ 5

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★ 5

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★ 3

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★ 1

It was slow and the worst

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★ 2

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★ 5

C'mon now its Mac Don's! my order is perfect everytime and if it is not, they would be glad to fix it.

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★ 3

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★ 5

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★ 5

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★ 5

Just got a coffee through the drive through. Was a really good one.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

Great prices when using the app. Wife loves the french fries.

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★ 4

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★ 5

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★ 4

Typical Mcdonalds that seems to be a hot spot for people to use the internet as there was a half dozen people lined up with laptops along one wall. The food was fine, the staff didn't seem all that interested.

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★ 5

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★ 4

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★ 4

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★ 4

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★ 4

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★ 5

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★ 5

I love the machiken

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★ 5

Food is tasty as it ever was the service was also great. That’s why it’s a five star. But 26 dollars for 2 meals, an extra sausage and hash brown. Whew!!

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★ 4

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★ 5

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★ 4

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★ 1

Absolutely horrible and over priced. Burgers had almost no ketchup and mustard on them making them essentially plain. To make it worse, a McDouble is $3.50 each. They used to be a dollar. Both Spicy McChickens had about a dots worth of spicy sauce on them. Overall, if your set on McDonald's, I recommend going to the McDonald's in town rather than by Walmart.

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★ 1

Pésimo servicio primer macdonals que vistie y la que me atendió se molesto por que le pedí una salsa ranch

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★ 5

One of the finest McDonald's I've been to

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★ 4

No food purchase, nice place to use the restroom while on I-94.

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★ 4

Your standard mcdonalds restaurant right here. Service is good but nothing spectacular. Clean restaurant with clean bathrooms the decor here stands out more than other mcdonalds. The line for the drive thru is pretty quick. The que inside isn't that bad either. I always get my food customized and they haven't messed it up on me.

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★ 2

First of all, employees need a crash course in English ! Then they need to review the menu, items on the menu employees say they don't have. Clueless to $1$2$3 menu, didn't have the $5 special. Food was good

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★ 5

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★ 1

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★ 1

This is supposed to be a quick service restaurant i order my food on the only kiosk available 10:08 was the time receive my food at 10 25 people in the counter with bad attitude overall a disappointment experience

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★ 3

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★ 5

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★ 1

Went through drive through thinking I could grab something hot a fresh an quick before going back to my hotel I shouldn't have stopped at this location an kept going. Mine an my daughter's food was literally burnt an absolutely disgusting. Don't stop at this location keep driving by.

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★ 5

Have eaten here several times and not one complaint from me !

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★ 1

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

Food tends to be hot and fresher than most Mc Donalds

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★ 5

The manager is very helpful with the app.

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★ 5

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★ 3

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★ 3

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★ 5

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★ 5

My grandson in-law McDonald's and he had been eating McDonald's since he was young. He's a teenager now. We loved a chicken mcnuggets. They against Dave, we just love love.

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★ 5

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★ 5

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★ 1

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★ 5

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★ 4

Why are prices higher here than other McDonalds

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★ 1

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