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Restaurant Catering food and drink supplierDescription
Open Flame opened in November of 2005. We are a family-owned business that specializes in a wide variety of food.
We serve only the finest fish/Seafood available delivered daily. All of our steaks and chops are custom cut by us, to ensure quality. Chicken, Ribs and Pork are slow roasted in our wood-burning rotisserie ovens for the best flavors.
Burgers are USDA steak, hand-packed in our kitchen. Our soups are made daily from the finest ingredients. We make all of our own salad dressings and barbeque sauce for the great flavor we are proud of.
This year we are proud to have won the BEST Traditional America Restaurant in Milwaukee from WISN A-list.
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Reviews
Martin Spriggs
★ 4
Nice family restaurant with good service and a large menu.
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Swink Designs
★ 4
One of my favorite restaurants! I would always come here and order the Spinach Artichoke Fondu and Tiramisu — Because these are the best items on the menu and would be all that I want. Last time I ordered these items was the summer of 2023 as I no longer live in the area.
I stopped here with my husband a few weeks because we were in town and I decided to expand my normal order to include an entree. We still ordered the spinach artichoke dip, but to my disappointment, they stopped making this with the goat cheese :(
Now that they use sour cream and chicken broth, it's pretty much the same as you'd get anywhere. I will no longer rave about this menu item
My husband ordered medallions and they looked decent, I ordered the grouper and it was fairly delicious. The bed of butter noodles could use more butter & garlic for my taste pallet.
Of course, I also ordered the tiramisu, but the staff forgot to take it out of the freezer the day before, so I was not able to indulge in the second best item on the menu —which is probably for the best, considering if they changed their spinach dip recipe, they probably changed tiramisu.
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Bud Zeisberger
★ 5
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Jarred Velier
★ 5
Great food with excellent service! I would definitely go back!
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Tim Rintelman
★ 5
Daily lunch special and great comfort foods. I love the chicken pot pie. Made in house. Plenty of chicken, rich sauce with vegetables. Mmmmm.
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Barbara Kolden
★ 5
The food was delicious, the waitress was very nice. I will definitely return for lunch again!
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Dr Ron Campopiano
★ 5
First visit - food was hot and tasty and the drinks were cold and made correctly.
Elvis Presley impersonation in the garden.
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Simon Shlain
★ 5
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Kenneth Kroening
★ 5
It was 9am on a Sunday I ordered a lunch menu he patricio. was so great. He talked to the cooks. No problem I never felt so welcome. I found by new favorite place in hails corners. All love felt like home with family. Millions of stars.. 5 doesn't justify it!! Thank you. I worked on kitchens my hole life cant give name .. white House Air Force One. This is the same. Huge compliment.. ❤️
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James Formolo
★ 4
It was a crazy busy night with an Elvis performer, so service was as good as can be expected I guess. The place was packed!
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Mary Kay Kais
★ 5
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Mark Schmitt
★ 5
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Faithann. Sheesley
★ 5
Great menu. Almond crusted Walleye was great.
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Janet Kautz
★ 5
We love The Open Flame! It's our go-to in Milwaukee for so many reasons. Congenial ambiance (think Cheers with a lovely garden patio). Delicious food; great prices & variety; awesome Happy Hour. Friendly attentive servers. Even live music on occasion 🤗
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Charlie B
★ 5
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Tim Grair
★ 4
Friendly. Fills the gap between family restaurant and steakhouse. Want to watch the game? Sit in the bar.
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The Wisconsinites
★ 3
We were excited to go here because of all of the good reviews and everything looked delicious from posted photos. Not sure if it was just an off day when we went but we had a bad experience. Bartender wasn’t nice, food was plated nicely but was bland, there was a bug & hair in the clam chowder soup, the perch had a ton of bones, & the server didn’t check on us so there was no recovery. Wouldn’t recommend.
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Tod
★ 4
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Tra M
★ 4
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Michael Felau
★ 5
Food is great with awesome prices.
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Robert Gomez Jr
★ 5
Came here on Saturday evening with a friend never been here before...had an excellent time and our waitress/ server Ashley was extremely polite , courteous, and friendly...food was excellent environment & great friendly staff keep up the great job ...well be back again soon!!!
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Joel
★ 4
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Patrick White
★ 5
We had a great time. Food was excellent. Service could have been a little bit faster. Even threat of our party mentioned that.
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Zachary Rademan
★ 2
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Mike “Log house Mike” P
★ 5
Good food, and drinks. Plenty of seating and a wife, wide variety to choose from. I had stuffed flounder with garlic mashed potatoes and veggies. Yum
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shane barkas
★ 5
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Allison Laguna
★ 5
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tiffany williams
★ 5
We had a large party and the waitress held her own. My omelet was delicious. Everything was great. Must return
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Mary Kate Strasser
★ 5
We went in with a large group from a senior living facility earlier this week. The staff was so friendly, helpful, and accommodating to our group, and showed our residents much appreciated kindness. Thank you so much for your wonderful hospitality!
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Rhonda Hanson
★ 5
First visit...the staff was so attentive won't be my last!
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Tricia Albers
★ 5
Easy place to go and get pretty much anything. Large menu. Everything from Eggs and avocado toast to burgers and fries to steak dinners. Friendly, and helpful servers,
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Barbara Jensen
★ 5
Awesome food ! Loved this restaurant !!
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Bourbon “Big Oly” Mambo
★ 4
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Inna P
★ 5
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Giovanna Doll
★ 5
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Robin
★ 5
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Jaime Berndt
★ 5
Food and service was great!
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Victoria Mata
★ 5
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Jacob Goetz
★ 5
We came here for breakfast. Food and service was excellent. I can’t believe this place isn’t packed on a Saturday morning.
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Kriscia Zelaya
★ 1
Horrible food. The chicken tasted reheated like Costco chicken. The veggies were 100% frozen. Unbelievable. Would give zero stars if I could
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Noel Vazquez
★ 5
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Kathy Schreur
★ 5
We had a delicious dinner for our anniversary here last night. The waitress was attentive and helpful. The atmosphere was cozy. The food was amazing. They had beef stroganoff, my favorite dinner, on the specials menu. What a great surprise. It did not disappoint!
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Jenny Galarza
★ 4
Family friendly atmosphere ❤️ pizza 🍕 good conversation and family time. Bring your family here and reconnect. The staff is friendly and welcoming. I will definitely be back to try something else on the menu 😋
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Karen Kirkpatrick
★ 4
The food was delicious... We had fish fry and was very tasty especially the baked cod... Covered with a cracker crust and cream sauce
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Terri Benner
★ 3
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Stephanie Meise
★ 5
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Joanne Chaput
★ 5
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Barb Schultz
★ 5
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Carol
★ 3
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Shannon Clark
★ 3
It was decent today due to every other place being packed with graduation parties 🥱
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Jordin Kuras
★ 5
We stumbled across this place while looking for dinner, and the service was great, the food was awesome (I got the chicken Alfredo, which had a little kick of lemon in it, and my boyfriend got the rainbow trout and he said it was easily in his top 3 fish dishes he’s ever had)! Their bread was warm, the atmosphere was very cozy and relaxed, and all dishes came with soup or salad. Will be returning more often with family!
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Athena Jorgensen
★ 5
Wow, what a delicious fish fry! I had the Cod with potatoes pancakes and was very pleased. One of the best fish dinners I've had! Jim was very pleasant over the phone and when I arrived to pick up my order, I was greeted right away. Thank you!
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Anna Denysova
★ 5
A memorable dining experience.
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Scott Voelz
★ 5
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Susan Michalek
★ 5
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Dee BBLOS
★ 5
It happened, and we were in WI, and based on the reviews, we chose to dine there .
The service by the mgr. / host gentleman, a lady named Alia, was amazing.
This place lucky to have them both as an employee, very professional, fast, and they were on the spot taking order, making sure the order was delivered and satisfied.
Food was cooked at perfection 👌, test fresh and well done.
Thank you. Keep up the great work 👍
Absolutely recommanded
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Jerrymeister88
★ 5
Food never fails here at Open Flame 🔥
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Jessie Wimber
★ 5
The service and food was great as usual. The soups are amazing
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Phil B
★ 5
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Jeri D
★ 3
Ordered a chicken panini sandwich. I asked that they would leave the bacon off. When I received my sandwich, I checked and it had bacon. I explained to the waitress that I could not eat it, that I get sick from bacon. She said she would get me another sandwich. I said they couldn't just take the bacon off, as I would still get ill.
When she brought it back, I could tell they had just taken the bacon off and there were still bits in the sandwich.
She said she would have them make another one. I said no, that I couldn't trust it and that she should just take it off the bill. She brought me another one anyway and I said no that I couldn't take the chance. She gave me a box and said to just take it home for my husband and that she would take it off the bill.
I always liked eating there, but I can't take the chance of getting sick. What if they do that with someone with a life threatening allergy??
My husband did try the sandwich and couldn't eat it because it was mostly hard pieces of bristle. Very disappointing as this used to be one of my favorite places to eat.
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Nick Ramos
★ 5
Very nice staff and great food
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Amberzilla
★ 4
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Thomas Bouchonville
★ 5
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Kim Ziglinski
★ 5
Love coming here when I'm in town. I ordered the chicken pot pie, and it was delicious. We even had dessert. I ordered the turtle cheesecake. Yummy!
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Roxanne Larrick
★ 4
Very polite and attentive waitress...food served in a timely manner. Really great food! Looking forward to going again!
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Felix C
★ 4
The food was good and so was the service!
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Dan Schmidt
★ 5
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Sharon May
★ 2
The soup was not hot. They claimed to have gluten-free but very few options available.
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Nels Huse
★ 5
Great lunch prices and specials. Nice staff as well.
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Ben Kohout
★ 3
Went here for Mother's Day for 7, first time at 1130. Showed up about 1135 and checked in for 1230 reservation. Waited till 1230 to be seated because they have our table to another family who didn't want their reservation outside ...hmm. after being seated, quickly ordered food and appetizers. Waited 15 mins for appetizers and another 30 mins for salads and ham and turkey plates. Nothing special here. Really disappointed didn't have a brunch at 1130 on Sunday. Okay, and don't expect a lot here, including service. I'd go elsewhere for better service and bigger options.
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Katherine Swenson
★ 3
I ordered chicken & it was very dry! Every bit needed to be washed down with a drink.
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sicilia west
★ 5
Yummy food.
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Ashley Rose Kimlicka
★ 2
We sat at our table for 25 minutes before a member of my party went to go find a waitress.
Ordered filet medallions, medium rare. 2 were very overcooked. Just okay for food.
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Ashley Cook
★ 2
Service was good, the food okay but cost more than it should for what it is. The decor looks dated. Bathroom was coming apart.
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Anthony Jones
★ 5
The staff went above and beyond for our reservation. I was very pleased with the service. Thanks again to the manager.
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Stephanie Dorn
★ 5
Always a great time here. Food is great price is reasonable and staff if very attentive
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Jiri Anderko
★ 5
This was our first experience at Open Flame and it couldn't have been better. Our waitress was very nice, attentive, and the food was perfect. I had such a taste for beef stroganoff and it did not disappoint. Before then, we had spinach and artichoke dip, salad soup, and it was no wonder I brought home a bunch of leftovers.
It was beautiful inside, quiet, and a very nice atmosphere to enjoy a date. We had such a great experience, we will definitely return in the future.
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Rokk Shokk
★ 5
Fish fry was great.
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Leon Saryan
★ 5
Always a great breakfast, Alma is the best!
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Kimberly Labinski
★ 5
Was great food and very nice atmosphere. Staff was very friendly and prompt in bring food and drink to us.
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Mark Garry
★ 5
Great food and service. Atmosphere is awesome.
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Chris Mccoy
★ 5
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Chica M Gonzalez
★ 3
I ordered the 9oz angus NY Strip and asked for it med rare. It was well done. They replaced it and was now medium but the steak was tough. My husband had a steak and it was tough.. We did not want to complain again. I did not eat the food and I did not take it home. I just felt terrible because it was his birthday dinner. I will never return to Open Flame. Service was good though.
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Karla Quinones
★ 3
Good service but the food was okay tasting. My medallions were really tough to chew on and my red velvet cake was so bland. Kind of a let down for my first time here. The restaurants itself was really nice and welcoming though.
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Alicia Lozano
★ 4
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Aunty Esther
★ 5
It was our first time eating here at Open Flame. We are from Guam, and Open Flame was a must try suggestion from my daughter inlaw Chyenne. You can tell how famous this restaurant is just by seeing how busy it was when we arrived. I ordered the shrimp stir fry but got chicken. Please don't get me wrong, this meal was excellent from the rice to the bite-sized chicken pieces. But what made my meal even more special was that I was still served hot off the grill shrimp at no extra charge. Yummy! So for a delicious meal, great service and such gracious and attractive staff, Open Flame is a must try restaurant. They made us feel like family...and try everything. Each meal was delicious.
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Vicki Ivkowic
★ 5
This is a nice place to bring family and friends. We had 16 people. We all had a great time. Atmosphere and food was great. Service excellent.
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Jacob Bütz
★ 5
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Jim Dickinson
★ 1
Tried the prime rib ordered it, medium rare. It came out, looking like a dry gray piece of shoe leather very embarrassed for the restaurant the cook can’t even make prime rib.
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James Malone
★ 5
The food variety was excellent, and my six person party all ordered different things on the menu, everyone raved. The server was busy, but on top of it, very knowledgeable and pleasant.
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Cynthia Starich
★ 5
Went to Open Flame for the first time yesterday. The entire staff was super friendly and our server was excellent. Fun vibe friendly atmosphere & great food! I had the cod fish fry and it was everything a Wisconsinite would want! Will definitely be back.
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Rebecca Groves
★ 5
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Jeanne Cahala
★ 2
Normally this is one of my favorite places to eat, but tonight we walked into the worst service ever. We sat at our table for 20 minutes before the server came over to take our drink order. It took another 15 minutes to get our non-alcoholic drinks. At that point our order was taken. We sat there for another 20 minutes before any bread was brought to our tables, but no refills on the coffee which was long gone. 30 minutes later, still no soup or salad and no meal of any sort, we were just sitting there waiting, waiting, waiting...our server was busy but we were ignored along with a few other tables. I finally got up and asked to cancel our order because we got there at 4pm and left after 6pm without having any food/dinner We told the host and he just said "ok" and walked away.
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Nicole Kafkas
★ 5
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crystal J
★ 3
The service is very fast and friendly. The atmosphere is a little dated, but it's cleaner than most older restaurants. I ordered a 10-inch margherita pizza with a side caesar salad. One of the best caesar salads I've had. The complementary bread is warm and delicious. The pizza was extremely disappointing, though. It's thin crust and mostly burnt. There's no tomatoe sauce on the pizza, just diced tomatoes on top. It wasn't nasty, but it's not a margherita pizza.
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Kyle Swartz
★ 5
The food was incredibly well priced! Other places would be $20-$30 more for some of the things on the menu, but everything was $10-$20 less than that. I thought it was be low quality, but everything tasted really good! I greatly enjoyed my food, but the service was even better! If you ever go here, ask for Donna! She was so incredibly friendly and fun to talk to. The meal was good, but it was so much better and memorable with her serving us!
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Debra Donnenfield
★ 5
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hunter reed
★ 5
Very good stake and ribs. When on a busy Saturday night and food came quickly and server was on top of everything. Would recommend to all my friends.
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Ellen Hanke
★ 4
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Jenilee Bacon
★ 4
Great experience, family friendly and good food.
My husband had the gyro and I had the French dip. Delicious!
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Justice Amaehie
★ 5
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Alex Beattie
★ 4
The food is so good and the chicken noodle soup is sooooo good but the service is like some of the worst ive had we never got checked up on and waited to long for everything but the food really makes up for the bad service
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Pepper Stark
★ 1
I will never forget how badly we were treated even after finding glass in our salad. And we were there for a birthday. Good job guys.
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Edward Goto
★ 4
Meat is persistently overcooked. Fish and vegetables are great, just that beef, lamb, poultry is overdone. Good sized portions, too.
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Makaila Bradley
★ 1
The service is pretty good here, al the servers are super nice and hard working. Although, I did feel uncomfortable by one of the manager Tim. I noticed that he takes his anger out on his workers and doesn’t talk to them how a manager. And this is coming from a customer perspective. He belittles them and treats them like they are less than him. I don’t understand how a good establishment would hire a manager like this and allow it to continue. I do think someone needs to report him because it is ridiculous to see and hear. Ruined the whole dining experience. Also, if the women servers don’t accept his advances, he then sabotages them.
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Runner 26_2 (Tony)
★ 1
Breakfast lacks flavor, and presentation was poor for the price point. Will never go back!
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Ashontay’Terese
★ 5
My experience at Open Flame was fantastic! The food was delicious—perfectly cooked, full of flavor, and generously portioned. Britt provided outstanding service, always attentive and friendly without being intrusive. From refilling drinks promptly to ensuring we had everything we needed, she made our visit even better. Highly recommend Open Flame, and be sure to ask for Britt!
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Steve Scholfield
★ 3
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Debra Kuligowski
★ 2
Went last night for husband birthday with family. Made a reservation for 7 people. Seated promptly. Restaurant was 1/2 full. We waited a least 10 minutes before waitress adressed us. Took our food order and drink order todether. I ordered a banchee and she or the bartender knew what it was. I have gotten it before and it was always delicious. Ordered a new drink. Waited about 15 minutes to get soup which was luke warm. Then she finally brought our drinks. Waited another 20 minutes for food whixh my and my husband's order was made incorrectly. When questioned about order we were told that's just how it is wven if different than the menu described. Then she brought me a banchee drink that she said the bartender looked up on the internet. It was completely wrong. For an ice cream drink there was not any ice cream to be found. Also we were just about done eating when I received it. I wanted to enjoy it before my meal instead of during my meal like it was a soda. Will think twice about returning again in the future.
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Patricia Romano
★ 2
Service was terrible. The restaurant wasn't busy, but the server never bothered to check on us for refills. Drinks and food took quite some time to get to the table. Fries were cold. Will not be back.
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Michael Kline
★ 5
Our favorite place to go
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Donna Heine
★ 4
We stopped here. We were celebrating my birthday. It was really busy. My husband had a steak with shrimp n he loved it. I ordered Chicken and ribs. The only problem was they put parsley on everything. It make everything look cheap. Otherwise it was okay. Server was okay Not very friendly.
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Stephen Dawkins
★ 4
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Donna Ziebell
★ 4
Ate dinner with a group of people. Really enjoyed the music bingo night.
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Randy Hill
★ 5
Had 8oz NY strip, eggs, red potatoes and pancakes. Steak is cooked on wood fire and was cooked perfectly. Excellent service.
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John Haze
★ 5
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Scott Trick
★ 5
I had the seafood platter and it was amazing. The service was also amazing. We had a group of 20 people and the one lady did an impeccable job with everything. Great job and great food, will be back again!!!
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A D.
★ 1
This is the dinner version of Forum; atmosphere and food weren’t impressive or memorable. If you like bland and plain food; this is the spot for you!
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Deb Decker
★ 5
Wonderful atmosphere, customer service and food.
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Swens Photos
★ 4
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Angie Johnson
★ 5
This is my go-to spot. People are great l, food is absolutely delicious.
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Kathy Krajewski
★ 5
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Tim Stevens
★ 5
Waitress was newish but the food was good and tasty.
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Brady Wiencek
★ 5
Had brunch today at open flame! It was great, the food was fantastic and the service from our server Antonio was great!
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Bob Kedz
★ 5
Steak dinner was great.
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DeAnna Ricchio
★ 4
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connie pfannerstill
★ 2
Had the lunch special of a prime rib sandwich with French fries. The fries were cold and the prime rib slices dry and over cooked. There was suppose to be Swiss cheese on the sandwich. Very little found on it. Not worth $13.99. The cream of asparagus soup was very good.My Mom orders the same thing. I asked for au juice as her sandwich was also very dry and had no cheese on it. I will not be returning to eat there.
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greyno1123
★ 4
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Chris Edgar
★ 5
Service was great. The open flame pasta was very flavorful.
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Dimitri Angelopoulos
★ 5
No matter what we order every time we go there it is always awesome👍👍👍
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Clara Eickhoff
★ 5
Phenomenal food and even more phenomenal service from Ida! Highly recommend if you are in the Milwaukee area and are looking for a sit down meal. Had a group of 10 come in on a Saturday night and the meal and service were flawless. Everyone had a range of dishes from the steak medallions, pasta, chicken and seafood. Definitely recommend coming here
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Steven Feltes
★ 5
One of our favorites
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Tom Tjader
★ 4
All was great until the end. I ate there awhile back and had this huge piece of homemade apple pie for dessert.
On this return trip tge entree was very good and i saved room for this pie i wss envisioning. Well, it was a small, store bought piece of pie that was terrible, almost inedible. What a huge disappointment after my first experience there.
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unite one
★ 5
This is a delicious place. Staff was so friendly. Come and give them business
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Susan Neradl
★ 5
Excellent service from Ashley last night!!! She is a hard working young lady who is very attentive to her guests. Always has a smile on her face, always goes that extra mile. You are very lucky to have her. I’ve worked in this industry for a long time, and you don’t see this kind of service on a daily basis anymore.Thank You!!!! Job well done 👍
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Cindy Schell
★ 5
Good food and service. Met with old friends and the server was very accomadating to us. Have been here several times and always the same good food and service
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Netty Ziegler
★ 5
What a nice restaurant. This was my first time. The food was very good.
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John Williams
★ 4
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Lawrence Wisniewski
★ 1
Had the rotisserie chicken, mashed potatoes and mixed vegetables. Rotisserie chicken was extremely dry, mashed potatoes and vegetables were barely warm, almost to the point of being cold. Sent them back and they brought a new dish of potatoes which were barely warm. Waitress was indifferent and very unfriendly. When she brought the new dish of potatoes, she just plopped it on the table and walked away. How does this restaurant manage to stay in business? I will NEVER return.
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Kathy Crabtree-Brown
★ 3
I ordered the half chicken with vegetables, and the chicken was 1) Very late coming out (it had been given to another customer), and 2) Very dry. Thankfully I was there with a fun group of people, but I wouldn't order that again. They had live music so that was nice, but our waitress mixed up the bills and ran my credit card for the wrong amount. The manager had to fix that. I'm on the fence about going there again, just not sure it'll be worth a second visit.
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lucy Reed
★ 4
Excellent service and loved all the drinks! Happy hour was fire!! And the wings were the best!! Defiantly going back again
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Sara
★ 3
It can be hit or miss. The past few times I've been, we either have really great service or it takes 10+ mins to be acknowledged, and we don't see the server until the food or check comes. The food can be really good or really bland
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Angie
★ 5
Great live band. Big portion size, I ordered the BBQ chicken salad. Holiday decorations looked like they put the time and effort in which looked amazing
Definitely will return
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Steven Fadrowski
★ 5
Love the prime rib on Saturday flavor was like going a play going on with my mouth
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Robert Borkowski
★ 4
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Kim M
★ 5
Great food, Xavier was our waiter and he did an amazing job 👏
**We'll be back**
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Karl Cerny
★ 5
Best Breakfast on HWY 100. Great menu and staff.
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Deborah Nice
★ 5
Comfortable setting, great waitress, and good food
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Phu Dang
★ 5
Great place with a warm lodge feel and delicious food! We had friendly servers as well. I had the rib and shrimp special with a baked potato and started with the French onion soup which is as amazing as everyone says. Ribs were amazing as well. Honestly, everything was very good including my shrimp, baked potato, salad, and my kids meals too. My kids are picky eaters but destroyed their corn dogs, Mac and cheese, and fries. Fantastic place for American and Greek food.
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Glen Worgull
★ 5
Good food & service. Ample portions at fair price. Large lot with limited handicapped spaces close to entrance. Great fish fry selection choices.
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Shelly Judkins Jr.
★ 5
If you ever need a default restaurant, the Open Flame should be it. Have been going here forever and never have we been disappointed. Last night, my wife had the baked cod and I had the pan fried perch. Absolutely perfect. Keep up the great work, breakfasts, lunches and dinners, the best.
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Patrice Ochs
★ 4
Large portion of really good food. Love the bread with olive oil and spices. Soda was ample amount where most restaurants put too much ice. Wait staff was very accommodating.
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John B
★ 5
Great food, great service, satisfying portions and easy on the wallet prices. Looking forward to our next lunch or dinner.
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Jovan Markovic
★ 5
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kayla esser
★ 1
Me and my husband had lunch on saturday, server was ok food was also ok. this is one of our favorite places to come to. the tip on the slip was entered incorrectly. now im not blaming an easy mistake but where im HUGELY disappointed is in Tim when we called concerned the amount charged was not the total we signed to. Tim calls and right away TALKS DOWN on his server “i think i should fire her on the spot” to later call after only offering a cash refund. Weirdest and most distasteful experience i had. im not sure we or even our group thay goes every wednesday will be back.
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T. Kush
★ 1
Every dining room server we interacted with was great, very attentive, on top of it.
Overall the food looked great but was ok at best. My BF’s prime rib looked awesome!
It was oddly flavorless, served with a SWEET glaze/gravy w/ mushrooms. NO au jus or horseradish on the side?!
Parm crusted tenderloin medallions, were good & cooked perfectly.
My mom had a black & blue burger, again it looked great but was just ok.
Salad that came w/ my dinner had great cheese dressing. Really enjoyed the warm bread w/ olive oil and calamari! Lobster bisque that came with my BF’s dinner, not great.
Total bill was about $150 w/ tip.
We over looked the lack of flavor, and missing standard prime rib side. Not to mention the 5 gallon bucket wedged under ceiling tile to handle a roof leak. What happened w/ my mom at the bar, after dinner, was a joke.
After dinner my mom walked to the bar. Grabbed pull tabs & another drink, her 3rd drink, specifically. She no longer drives.
After winning a few bucks, she got a couple more pull tabs & just hung out at the bar. She was having a good time talking with a gentleman at the bar & wanted to stay a little longer. We stayed for a drink, my first of the night & my BFs second. The gentleman my mom had been talking w/ tried to buy us drinks, this was when my mom was told she was cut off. Pretty sure they meant the 3 of us. The pulled our empty glasses off the bar & signed bill.
They told us this was for my mom’s safety because the manger heard her slurring her words. They could not serve her anymore for her own protection & the security of their liquor license.
Please keep in mind I’m a reasonable person. I’ve been a licensed bartended for years and worked across multiple types of venues/establishments. The need to stop serving someone is a very real thing, I’ve had to do it plenty of times, it’s not something I take lightly. I fully respect an establishment’s right to refuse service to anyone at anytime. I also appreciate their concern for patron safety. However, in this case it was completely uncalled for.
I’m very curious about why this actually happened. Was it because they closed with in the next hour? Or that my mom is considered disabled & walks with a cane? Or because my mom voiced her opinion about the legitimacy & pay outs of their pull tabs?
Whatever the case, it was an absolute joke. Last night your establishment only succeeded in losing good customers.
Your restaurant was one of my grandfather’s favorite places, my mom & him would eat a lot when he was alive. She still loves going there, it reminds her of her dad.
Not only did you tarnish that for her, you also succeeded in completing embarrassing a 60 year old retired lady, that doesn’t get out that much anymore, who was just trying to have a nice Saturday night out with her family…….WAY TO GO!!
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Ken Z
★ 2
No flavor to anything! Got the 16-oz prime rib. Most flavorless cut of prime rib I have ever had. Even worse, they glazed it with a sweet style demi glaze. The lobster bisque soup had absolutely no flavor,same with the Calamari bites. Service was okay. it took way too long to pay our bill.
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Jesse landowski
★ 5
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Sweet like Honey
★ 2
The French toast was mediocre at best, kind of disappointing.
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Robert Albert
★ 4
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Paul Villani
★ 5
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Jeffery Stenzel
★ 5
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Bill Reed
★ 5
My wife and I have been going to Open Flame, mostly for breakfast, for a long time, so I can't believe that I never left a review. The food has always been good and comes out very fast. The service has always been great, too. We especially appreciate Patricio as our occasional breakfast server. They have a really nice patio, but we almost never request a table there because Hwy. 100 traffic can be very noisy at times.
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Jeff Nicholson PhD, PA-C
★ 5
This is our go to place for an excellent Friday fish fry at a reasonable price. The fish is plentiful time of the options are numerous. They give you hot bread and butter to start, choice of soup and salad including clam chowder or optional lobster bisque which is absolutely amazing. Wait staff are super kind and it's always in a drivable experience to eat here.
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Adin Rekow
★ 5
I had the pork schnitzel and with the veggies topping was great. The service was very good and she explained how food was prepared. She was checking my table and spent time chatting with me. She gave me a military discount from the conversation we had. A very enjoyable evening.
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Dimitrios Panagiotopoulos
★ 5
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Lisa Reid-Johnson
★ 5
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Felix Santiago
★ 3
Ok for a meal, gyro platter is good. Super friendly staff, older crowd which is fine. Nice outdoor patio.
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RyeAnna
★ 5
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Parish Young
★ 5
Great food, calm environment and good customer service.
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Richard Chodara
★ 5
Tim was exceptional in helping me set up a dinner after my husband's wake. Meals were served perfectly. Great choices for guests to choose from. Everyone raved about quality of food and servers. If I could, I'd give ten stars. Thanks for your help.
KM Chodara
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Tiffany
★ 5
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Pat Damico
★ 5
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Joe Palumbo
★ 5
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mary sherfinski
★ 4
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Dianna Nugent
★ 5
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Donna Langham
★ 5
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Cheryl Pease
★ 5
French onion soup , very good!
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Lynette
★ 5
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Mayra Rangel
★ 1
We had breakfast here for the first time this morning (8/10/24). Our waitress was rude, slammed our bill on the table and didn’t even ask if we needed or wanted anything else. Just slammed our bill without saying anything to us and walked right on to the next table behind us. This waitress only came once or twice to check up on us and took forever just to give us napkins or to come around if we maybe wanted a refill or something. We had to try to grab another waitress's attention to get a to-go box because we had an appointment at 11:30am and our server was taking forever. Because of the rudeness of this waitress, we took our cash tip back and left feeling unsatisfied.
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Linda Bachtell
★ 5
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Michael Gengler
★ 5
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Kayla
★ 1
Food was TERRIBLE! Tasted absolutely disgusting. Will not be coming back.
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linda nevison
★ 4
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Martin King
★ 5
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Peter Maguire
★ 5
Good restaurant
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Joshua Llanes
★ 5
The food was amazing and the prices were very affordable. The thing that made this experience truly am experience was the super friendly staff and our wonderful waitress. Shout out to Jashira for a truly delightful experience.
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Frank B. Woods SR
★ 5
Good environment, great service...
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Jackie Peterson
★ 5
Very clean, service was wonderful and the food was not only presented well but VERY good and large portions!
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Sarah
★ 4
Great place for lunch or dinner. I enjoyed the lunch special California panini. It came with a cup of soup, which was unexpected but great! The service was very good, and the restaurant was nicely decorated with a large patio as well. I would go back.
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P5ycho Social
★ 5
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James Geilfuss
★ 5
Priced right. Clean, 1/2 sandwich & soup excellent meal.
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Michael L
★ 4
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Jacqueline Fields
★ 1
The restaurant and atmosphere were very nice. However the server was rude and seemed inexperienced with etiquette. Can’t rate food because I didn’t have any due to the disrespectful attitude of the server.
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Zen Bishop
★ 2
Got an absolutely ice cold reception from the hostess. No smile, no greeting. After a silent walk to the table, she put the menus down and walked away. No, "Enjoy your meal," or anything. I wanted to walk out but my friends wanted to stay. Our server was nice, but the food didn't impress, so I won't be back.
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Kim Lewis
★ 5
This was our first time here. Food was fresh. Waitress was friendly. We definitely will be back. Suggestion: Make sure guest have utensils at table. Otherwise, a great experience
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Kt Grulke
★ 5
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Charlotte Sauer
★ 4
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Vince Au
★ 3
Very dated restaurant. I ordered 9ozs strip steak medium but it came out fully done.😞😞😰
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Kevin Fiegel
★ 5
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