★ 3

Went to Otto's for breakfast. Our server was great, very friendly, the room is beautifully appointed with cool old town pics on the walls, and the food was really good.
However the cloth napkins wrapped around silverware were actually wet. Like they didnt have enough time to dry before they were taken out of the dryer. Breakfast took a long time to come out. Also there was no music or ambiance so it was oddly quiet in the room while we waited.

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★ 1

We should have known better when we came here on a Saturday morning during one of the busiest weekends in Elkhart Lake all summer and we were the only customers to be seen.

Our orders were wrong, the description on the menu didn't match the ingredients in our meals, and the staff was arguing and didn't seem to care about the customers at all.

The whole place seems to be worn out. The decor, furniture, carpet, and even the employees. How this resort is still "Four Diamond" is beyond me, it needs serious refurbishment.

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★ 4

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★ 3

Interesting staff - they didn't really seem to want to have the restaurant open. We were told that they were open until 3, and we came in at 1:30.

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★ 1

We stay at the Osthoff every year for a marriage retreat. This is the first time we have eaten here though, and it will be the last. We went for breakfast this morning. We arrived at 7:53am and it was not too busy. We ordered 2 omelets. Around 8:35 we were really taking notice how long it was taking. Waitress didn't bother coming back or letting us know why it was taking so long or anything. Our retreat session was starting at 9:30, so we were discussing just leaving. At about 8:50 we decided next time the waitress walked by we were going to just tell her we couldn't wait any longer and go. Then at 8:55 she came out with our food, so we just ate quickly. We ate and were out within 10 minutes once the food came. Food wasn't good either. Eggs seemed like the kind that are poured from a carton, and texture felt like they were reheated in a microwave right before they were brought out. Definitely not worth the time or money to eat here.

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★ 5

I was here on a Friday night after a convention at the hotel. There was only two other tables already in the restaurant when I got there. I was seated right away shortly after my order was taken. The food came out fairly fast.

I ordered the Friday night fish fry and it was very tasty. It came with choice of potato, coleslaw, and dinner role.

Overall, it was a great experience and a great place to eat. The prices are good for the quality of food you get.

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★ 1

2 of us got seated immediately, but after that we sat for a minimum of 5 minutes without any other service. Another table was then set a group of 4 they were given water and were brought coffee and order taken. We left then without out ever getting further service.

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★ 5

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★ 1

This by far has been the worst restaurant that I have experienced. It was a buffet style breakfast. It took 30 minutes to be seated. There were multiple tables open in the restaurant but people were left to wait. Had groups seated before us even though they came 10-15 minutes after us. When we were finally taken in to be seated and went out to get our breakfast from the buffet they were out of several things. Waited for them to refill. Then as we ate not a single waiter or waitress came to our table to offer us something to drink. My husband got up and went and got our table a pitcher of water. Still no one came to our table to offer coffee or to ask how our breakfast was. When we were finished and wanted to pay for breakfast my husband had to ask a worker when we would get our bill and where we pay. I proceeded to tell the waitress that not a single person came to our table the whole time we were sitting. Our table of four were definitely dumbfounded.

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★ 1

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★ 3

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★ 3

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★ 1

We are actually waiting for our check now but good lord this place was the WORST! They gave my wife's food to someone else then took it back to the warming plate. 20 minutes later served it to my wife. Plate was on fire and the food was cold. My order was ice cold, the server never came back to ask how everything was. We never got waters refilled we had to ask to get our coffee refilled, and the server did take off my wife's order but it was after we asked it to be removed.I really don't recommend anyone come here. This ranks as one of the worst experiences dining out we have had.

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★ 4

I really enjoyed the food and customer service here.

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★ 1

Otto’s is by far the worst restaurant in Sheboygan county! We went there to experience a nice lunch in a nice hotel. We were seated and ordered cocktails. It took 45 minutes to get three Bloody Mary’s, and they only had two other tables to wait on. The waitress came for our food order way before we received our cocktails. It took exactly 1 hour and 5 minutes to get our food which consisted of three sandwich specials and two cups of soup. One sandwich was the Italian beef sandwich made of sliced prime rib which was supposed to be served with aujus which was not provided. We requested it and it took another 15 minutes to get which by that time the sandwich was cold and dried out. Two of the sandwich specials did not get fries, which was included according to menu. The same two ordered cup of soup and waitress said they swapped soup for fries. The menu did not say soup or fries and there was an extra charge for soup as an add-on. Which is what was wanted. Had to wait again for the fries. All sandwiches were dry and unappetizing. Service was horrible. It should not take a total of one hour and 45 minutes to get a lunch consisting of sandwich and soup. They did comp us for one of the sandwiches but that really does not make up for the amount of errors and time to get your drinks and food orders. Will never be going there again.

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★ 1

We arrived at 11:15am, ordered drinks and took 45 minutes to get them, when our meals finally got to us food was cold, had to ask for our fries which were included. Was told manager would come talk to us, that never happened. Though they did not charge us for everything we will not return , this is unexceptable for fine dining

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★ 3

Very average all around.

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★ 1

Terrible. Waited over an hour and a half for our Food then it came out cold!! Oatmeal was RAW, Eggs ice cold!! Waiter said he was sorry and would charge us only for the Coffee's, we told him there should be no charge.
Told the HOTEL MANAGER when we checked out all she did was apologize, never even offered us anything!! Would NOT stay here again.!!! TERRIBLE CUSTOMER SERVICE FROM BOTH RESTAURANT AND HOTEL MANAGER.!!

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★ 1

We've currently been sitting here for an hour waiting for our breakfast. Our coffees have been empty for a long time. Terrible experience for a 4 diamond resort.

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★ 1

Had breakfast....never had a crunchy egg on a sandwich before in my life. Way too done. My husband had biscuits and gravy...too many biscuits for the amount of gravy, and it was barely hot. Coffee, mediocre.
Very disappointed. $30 not well spent.

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★ 1

We arrived at 11am for Sunday Brunch, knowing we were on the later side; I asked the waitress if they would be replenishing the food. The waitress confirmed. We initially went up and they were out of scrambled eggs, potatoes, bacon, bread, yogurt parfaits, and there were 4 biscuits, and 5 Sausage patties. 40 minutes later, only the scrambled eggs (which were disgusting) were replenished, so I asked again and also asked for drinks (because she has not asked, even tho there were 2 servers and only 9 tables). The waitress said she already knew and they were taking care of it, 5 minutes later someone from the kitchen came out to check what they were out. So for $17.95 a person, the three of us barely got a plate full of sub par to terrible good and a waitress that was less than helpful. We would NOT recommend wasting your time or money on this brunch.

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★ 2

Outdated sadly and not well managed. We weren’t warned before we were seated that pizza oven was out. That is exactly what we wanted to order. Although few minutes later while we waited a pizza came out of the kitchen to another table.

Chilly was fine one cup is nice and hot another cold for some reason. I wouldn’t reckoned this place for any meals. It doesn’t feel like you can trust the the kitchen to make quality safe meals here.

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★ 5

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★ 5

Very good lunch

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★ 5

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★ 3

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★ 5

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★ 4

The food was great. The sliders were very filling. Service could use improvement

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★ 5

Italian beef sandwich is AMAZING!!! Large portion, enough that we spirit. Bloody Mary is very good! Yummy Avocado toast for breakfast. Fast service, dine in or room service.
Add to previous review. THE PIZZA Is HORRIBLE, not at all edible. Expensive and vey poor quality. We forced one piece. Left the remaining. TOTAL Waste of $$$.

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★ 4

Had the Sunday buffet which was okay

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★ 2

Pizza was not our style. Deep dish with lots of tomato sauce with no seasonings. Also added gratuity to the bill without stating so...not cool trying to get a double tip.

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★ 5

Great breakfast buffet In quaint town

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★ 5

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★ 5

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★ 1

We were very excited for our stay at the Osthoff. Unfortunately, as beautiful as the resort it, the food at Otto’s was pretty much inedible. Service was so slow and only 3 tables filled. The gentlemen next to us told us not to get the pizza but we were really in the mood for the supposed “wood fired” pizza. The pizza was not cooked, the sauce tasted exactly like plain tomato sauce, and it had a weird flavor. We had 2 pieces of a large pizza and left the rest. Our waitress was absent most of the time. The few patrons that were there were complaining. Thought I was going to be ill after the little I had. I don’t recommend this restaurant.

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★ 5

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★ 5

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★ 5

Hannah and Tony gave us great, friendly service and the food was as expected...very good.

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★ 5

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★ 5

Upscale setting, good food & service & it's affordable affordable.

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★ 1

Please. Listen to the bad reviews. I promise, I usually don't and wish I had! Quite possibly the WORST service I've ever encountered. Our waitress never checked on us, never once. Not water or a drink or how is your food (that took an insane amount of time). The bartender- equally awful. Never. Ever. Ever. Again. Never

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★ 5

Great drinks

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★ 5

Breakfast was very good, had an omelette with everything. The potato wedges had a little too much salt for my taste.

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★ 5

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★ 4

The food is really good and so was the service. The only drawback for me is no bread or complimentary appetizers are available.

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★ 3

My husband and I went to dinner on a Friday night for fish frys. The beer battered cod was good. French fries were also good. Nothing special. Coleslaw was a sweet and sour - not our style. My husband had the perch. It was fairly flavorless. His potato also seemed like it was from the day before. Service and atmosphere were great though! Food could use some work.

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★ 5

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★ 4

Very good

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★ 4

Just OK.

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★ 1

Waited 45 minutes. Canceled my pizza. Other 3 pizzas were not good. Kids each ate 1/2 slice, wife and daughter 1 bite. Waste of $80

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★ 3

This restaurant was really not great. We stayed the weekend at the ostoff and couldn't get it to its other restaurant any of the evenings. We were tired last night so rather than heading into town we decided to try Otto's.....the selection was poor with really just pizza and burgers taking up the bulk of the menu. The kids menu was ok featuring the usual suspects you see on all kids menus. Would I come back - probably not.

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★ 2

My wife and I were looking forward to going out for our anniversary but going to Otto’s was a mistake. The baked cod was very underwhelming. It had no flavor and was just not well prepared. My wife and I agreed that we could of ate way better making it at home ourselves.

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★ 5

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★ 5

Great restaurant in the resort!! Always very accommodating our whole stay!

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★ 4

I was hoping to get the breakfast burrito that I saw online but was not on the menu when we got there. Breakfast was pretty good.

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★ 5

Was staying nearby for the Elkhart Triathlon and had to get a local fish fry. Not only did Otto’s Restaurant have a spectacular Perch Fish Fry, the Black Cherry Old Fashion was also delicious. Server “Peyton” was very friendly and I would recommend her as your server!

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★ 5

Loved Otto's! The service there was wonderful. The service was great and so was the food. Can not wait to go back for our annual trip!

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★ 5

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★ 5

Went for breakfast with a friend. Great service & the food was very good.

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★ 5

We stayed at the Osthoff this past weekend and ate Otto's food once a day! It was quality and the service was impeccable! Tera, the manager was so helpful and welcoming!

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★ 4

Food wasn't spectacular. Fish fry on par with every other tavern Friday fish fry in Wisconsin. Definitely not the dining experience expected from a resort like the Osthoff. 4 stars only because of excellent service from staff. Food was 3 star only

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★ 5

Super cute and lovely lunch. Sandwich was very good and ingredients were quality. Can't wait to go back!

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★ 2

Went to Ottos this past weekend my girlfriend got the prime rib on special and it was cold. I had the burger and it wasn't bad but the fries were very soggy. Service was very good though.

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★ 1

The food was horrendous I mean just so god dang awful. I ordered the prime rib and it was cold and raw in the middle. I do not recommend coming here. And to top it all off the service was terrible.

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★ 5

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★ 5

Delicious breakfast buffet!

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★ 5

Great food and service

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★ 4

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★ 1

Ordered it to our room at the Osthoff and was very disappointed. The pizza seemed to be made on a crust of cardboard, small amount of sauce on top and the cheese flavored shredded cardboard on top of that was just as tasteless and dry as the crust. Also ordered the nachos and queso which seemed like it was a block of Velveta warmed up with some chorizo chunks (but when it got to us, it was already congealed back to it’s almost solid state!). The turkey wrap was something you would find at a Kwik Trip gas station, not not edible but seriously lacking what I would expect from this place this is the first time we stayed at the Osthoff so if this is not common knowledge, they need to make some changes ASAP.
So, don’t bother with room service or going here and visit any other local restaurant if you want a decent meal.

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★ 5

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★ 4

Located inside a the Osthauf. Nice meal with friendly waitstaff. Hannah was exceptionally attentive. Varied menu to fit most tastes.

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★ 2

Extremely underwhelming breakfast. Have had better Eggs, Toast, Bacon, and OJ at a Holiday Inn.

Service was great. Special shout out to Sabrina for being fantastic.

It's clear there are cost cutting steps taken in alot of the core ingredients ($5 Bacon... not Class A bacon... lots for grizzle with very little actual meat). $5 OJ that is from concentrated and tastes like it has gone bad. Avocados on an Avocado toast that would make every hipster cry in disappointment.

Hopefully other meals are better, but eating $35 low quality breakfast for myself (I am not a penny pincher), I would have expected a higher quality from this establishment.

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

New manager, new values: blender broken but not replaced, baked potatoes sat in warming oven too long, ergo tough. Allowed me to avoid overly vinegary coleslaw with side salad but didn't have 1000 island dressing. Beer battered cod heavily and greasily battered. Pleasant surroundings when uncontrolled children not present. Outdoor dining option. Variety of adult beverages.

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★ 5

We had the quesadillas and a chicken wrap. Both excellent along with great service and a beautiful view while dining on the deck.

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★ 4

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★ 4

I was only there for breakfast. The staff/service is very nice. Average bloodymarys good food, beautiful out on the patio. I had a very relaxing and leisurely breakfast.

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★ 5

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★ 2

A group of us visited this restaurant this afternoon. The atmosphere was very nice outside, and our waiter was friendly. About half of us liked what we ordered (the chicken salad wrap, berry salad, and BLT wrap), however, the two that ordered pizzas were very disappointed. They figured pizza was a safe bet because they had several on the menu and they're hard to mess up, however, both pizzas (one with cauliflower crust and the other regular) were soggy, undercooked, and had poor quality cheese and ingredients. One of the girls mentioned it to the waiter because she wanted to order something else, and they comped 50%, but truly the pizzas should be taken off the menu. They were that bad. Otherwise, the drinks were good and it was a nice experience, but the food wasn't the highlight.

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★ 5

the cheese curds are to die for

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★ 5

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★ 5

Great wait staff. Hannah was awesome with our crazy group!

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★ 5

Tracy made our Anniversary a special day.
Thank you so much!

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★ 5

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★ 5

Food was spectacular ly Tracy 💕

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★ 5

Enjoyed experience and great fish fry.

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★ 5

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★ 5

Great food & service.

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★ 4

I absolutely love the atmosphere.

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★ 5

Love this place! Especially when they offer cooking demonstrations and everyone gets to share and try each others creations. Fun for family and friends.

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★ 3

Service was good but food was just ok. Except for the butternut squash bisque. It was one of the best I have ever had.

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★ 5

Nice outdoor space with nice view and very good food

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★ 4

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★ 5

Very friendly staff!

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★ 5

Had a nice lunch with family there today. The service was great and the waiter was super friendly. The reuben was amazing! all the food was good, with generous portions at a reasonable price. It was a great experience!

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★ 4

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★ 4

Food was great. Always have the Eggs Benedict. Service could have been better. It felt like YeOre was serving us. Will always go back as long as the quality of food is consistent.

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★ 5

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★ 5

Great spot for breakfast after church this morning. Eggs requested over hard were made perfectly tender, ham was lean & flavorful, hash browns were not fried to a crisp but tender & perfect especially with Roecks bakery toast! Would be great if served with homemade jam. Wait staff attentive & friendly, a little dark but some people like that type of atmosphere. Will be returning.

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★ 5

Great food at reasonable prices. Pizza was outstanding. Service was excellent. Comfortable, clean and quiet place to dine.

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★ 5

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★ 4

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★ 4

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★ 3

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★ 4

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

Food is fantastic!

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★ 5

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★ 5

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★ 4

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★ 1

Absolutely horrible. Terrible service, cold food that we waited an hour and a half for. Then I sent back my cold food and they replatted the same food on a new plate. So very sad. My wife's order was wrong also.
No excuse for this level of service at what is hyped as a first class venue!
We will never go back.

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★ 5

Good place to stay. Clean and good food.

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★ 5

Loved grabbing food here while we stayed at the Osthoff resort. Burger was juicy with char marks and fries were yummy. Salads were yummy. But they should chill the salad plates, they were warm and it wilted the lettuce a bit. We had the pizza delivered to the elk room bar and it was delicious. Similar to NYC style. Thin and charred just right underneath. Supreme was cheesy with fresh toppings. Build your own was also a nice option. Price point was very reasonable. We never had a bad meal here.

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★ 4

Eating outside is treat with an historic venue...some 100 years plus old. The menu is surprisingly moderate with lots of comfort food favorites

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★ 5

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★ 4

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★ 5

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★ 3

Food was ok, nothing unique. Lacked flavor and was bland. Portions were inconsistent. Daughter had shrimp added to salad, got 6 jumbo versus I only received a 2 ounce portion of salmon added to my salad. Husband only had one small piece of chicken with his piccata yet son had an immense piece of walleye. Overall, they are missing the mark in terms of variety, flavor, and portions.

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★ 3

Coffee was horrible and the breakfast nothing to brag about. Can make better at home.

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★ 5

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★ 5

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★ 5

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★ 4

Otto's is always a great choice! Good food and great staff everytime!

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★ 5

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★ 4

Very helpful with my Gluten Free ordering needs.

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★ 4

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★ 5

Jeff the manager went out of his way to make us his signature margarita and the staff were all very nice and attentive. We love going there when staying at the osthoff.

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★ 4

Comprehensive lunch menu, decent for dinner too.

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★ 4

Good food and very quiet when we dined.

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

Great food!

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★ 5

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★ 5

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★ 5

The breakfast buffet is amazinggggg!!

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★ 5

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★ 5

We had their fish fry. Service was excellent and very prompt. The presentation of the meal was pleasing and the flavor was delicious. Ambiance was pleasant. Plan to go again and bring friends.

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★ 5

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★ 5

The Friday fish fry is excellent. The Perch, Cod & Onion Rings are well flavored & seasoned. The best I've had in a very long time.

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★ 5

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★ 2

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★ 1

Terrible breakfast. By far the worst I have ever had. Ordered the Florentine Benedict breakfast and the poached eggs were cooked over HARD, the menu said salmon lox and was given over cooked low grade salmon, and there was less than a tablespoon of hollandaise over it all. My breakfast potatoes didn't come with the meal and neither did the toast.

On the plus side, the service was excellent, the coffee was hot, and the potato pancakes were delicious.

We come here often, but will probably not return again.

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★ 5

Great place to enjoy food

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★ 5

Nice atmosphere, good food and service.

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★ 5

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★ 4

Food is good but atmosphere is generic

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★ 5

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★ 5

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★ 5

Reasonable pricing and good food at the Osthoff Resort. Friendly wait staff, good coffee, a relaxing little restaurant for a hot meal, or sandwich and wrap. Parking outside on the grounds of the resort.

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★ 5

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★ 3

Food was great, the service was the slowest I've experienced in a long .

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★ 4

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★ 3

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★ 4

Good food good service

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★ 5

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★ 5

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★ 4

Reasonable resort food.

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★ 5

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★ 5

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★ 3

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★ 3

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★ 5

Just absolutely awesome Ambiance. Cheese curds are some of the best I've ever had and the fish is absolutely outstanding. You got to love Otto's for a great meal.

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★ 4

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★ 5

Never been disappointed....

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★ 5

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★ 2

The waitress brought out my salad with my dinner 5 minutes after she brought out our appetizer. Not good timing. There was this lady who decided to blast music in the hallway right outside the door and clap and dance and sing with her kids. It was so loud and no one said anything! Her husband was sitting inside talking over the music to a friend. Very frustrating experience!

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★ 3

Foods alright, but service was slow both times we ate there.

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★ 4

Food very good, prices reasonable, service fair

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★ 5

Great drinks. Fantastic food

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★ 5

Great food, great service, beautiful place!

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★ 5

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★ 5

Enjoyed sitting outside on patio. Wait staff very attentive. Great food and drinks.

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★ 5

Food is fantastic. Prepared professionally with great taste. Service is excellent.

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★ 3

Service was just ok, food was decent nothing to write about though.

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★ 3

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★ 5

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★ 5

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★ 1

Not worth your time or money.

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★ 1

This place is terrible we’ve been waiting on refills for 45 minutes and we’ve been waiting on on good for 50 min

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★ 5

This place rocks! Seth really made my stay worth it!

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★ 5

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★ 3

The menu is limited and expensive for mediocer food. We go out for r retire

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★ 5

My kids favorite place for chocolate chip pancakes.

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★ 5

Best dessert ever

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★ 4

Great location, clean, friendly staff and very close to Road America.

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★ 4

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★ 5

Great service to match the great views and good resort menu.

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★ 4

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★ 5

Good food and service.

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★ 5

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★ 5

Second time eating at Ottos. Both breakfast and dinner were wonderful. Very attentive staff, food was wonderful, and of course the locale and scenery is stunning!

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