Category
Steak house American restaurant Australian restaurant Bar Bar & grill Gluten-free restaurant Takeout restaurant RestaurantDescription
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Madison on Junction Road off the Beltline between Mineral Point Road and Old Sauk Road.
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Reviews
Tim Maglio
★ 5
My wife and i love coming here
Source: Google
Khari H.
★ 5
Nothing beats a fresh hot bowl of Outback Potato Soup along with a crisp salad with their infamous ranch dressing. Absolutely delicious & craveworthy
Source: Google
Jack O'Bryan
★ 5
Absolutely the best lunch experience I've had in quite sometime!! Toowoomba salmon, I highly recommend. They had two mangers staffed that were very customer oriented which left my girlfriend and I with a wonderful afternoon.
Source: Google
Mike Raemisch
★ 3
Shrimp and sirloin.
Shrimp seemed smaller than before and the steak was tough, even to cut it with a knife.
Source: Google
Alexis Bonilla
★ 1
This steak salad was so misleading on the website! For $19 I got hardly any steak, super disappointing. And I ordered my steak medium and it came well done.
Source: Google
Leslie McDonald
★ 5
You can tell that staff enjoy their jobs. That's important to me.
Source: Google
Daniel Engevold
★ 5
Source: Google
Cristy Zanto
★ 5
Our experience started at the door. Our host opened the door for us and made us feel welcome.
Our server was patient with us about being indecisive for ordering.
We started with drinks and I definitely got the puggle drink simply for the keepsake platypus (call me a sucker). It was good, not super sweet.
Got a blooming onion and that was a neat experience because it came on a raised platform. It was yummy and so was the boom sauce.
My husband order the 8oz sirloin with grilled shrimp with asparagus and a cup of French onion soup. The soup smelled and tasted so good that I actually added it to my order as well.
The steak was cooked perfectly and the asparagus was cooked just right and seasoned well. Shrimp was delicious and cooked to perfection!
I ordered a grilled chicken sandwich with fries. Chicken was juicy and cooked well. Seasoned so good I actually ate it without the bun! Fries were crispy and seasoned well.
Our server was sweet and really on top of things! She noticed my husband's drink needed filling before he even did lol!
Would return for sure!
Source: Google
Kimberly Shea
★ 5
I had a minor issue with an item being unavailable when I did a pickup order and both the manager and person working the pickups were so kind and helpful and made sure I left with something similar. Great customer service!
Source: Google
Ryan Mcgaha
★ 5
Under new management on the West side of Madison. Mindi was the former bartender now manager. Atmosphere was perfect. Service was on point. Food came out quick, fresh and piping hot. Simon was a new server from Minnesota and he was wonderful.
Source: Google
charles engen
★ 5
Great experience, staff are very friendly and leave you be to eat. If you want more attentive staff probably not the place for that.
Food is great and is definitely worth the asking price. Portions are large and I generally am unable to eat it all.
Source: Google
Legendary Transportation
★ 5
Big shoutout to our server Gil at Outback! From the second we sat down, he was super friendly, funny, and made us feel right at home. He kept our drinks full, got everything right with our order, and checked in just the right amount without hovering.
Gil gave us some great recommendations and honestly made the whole dinner feel easy and fun. You can tell he actually enjoys what he does, and it makes a huge difference.
If you go to this Outback, ask for Gil—you won’t be disappointed!
Source: Google
Purple Heart Tour
★ 5
Gil was awesome!! Great service and great food!
Source: Google
Karmen Jeppesen
★ 5
Gil was a fantastic server!! Thank you so much!
Source: Google
Joy Kummerow
★ 5
We had a new server Devon I believe
He was very personable and attentive. Food is always very good.
Source: Google
Chloe Zipprich
★ 5
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Hope Leyba
★ 5
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Riley MacDonald
★ 5
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Jamie C
★ 5
Rivca was awesome!!
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Sophia Zboyan
★ 5
everyone was super nice and kind and gave great service
Source: Google
Madison Sharrer
★ 5
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Faith Leyba
★ 5
Great staff
Source: Google
Riley Cramer
★ 5
Very awesome outback Cila is such a diva and she gave baddie energy. 10/10 service I definitely recommend going. made my birthday extra special!!! 🫶
Source: Google
Nani Malik
★ 5
Source: Google
Ty Elenbaas
★ 4
The management staff was exceptional!
Source: Google
Skyler Belcourt
★ 4
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Carol Buchanan
★ 5
This was a very pleasant and satisfying experience. Our hostess,server(Bridgett) and Manager (Mindy) all went above & beyond. It is not everywhere anymore that the Manager makes there rounds and listens to what the customer is saying! Our meal & service was superb. I especially liked the cleanliness
Definitely will be stopping again.
Source: Google
Алина
★ 5
Live dining here. Deliciously cooked steaks and the sides. Quite affordable. Great service as well as ambiance. Highly recommend for steak dinners.
Source: Google
Belinda Rose
★ 5
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Donna Brandt
★ 5
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Nathan Riesen
★ 5
CATERING! Yes…. Catering! 3 lovely ladies caterer lunch for the entire dealership Thursday and it went over wonderfully. These ladies rolled in like the Police, Set up the entire buffet, brought all the utensils and deserts! It was fabulous! The food was great, everyone loved it. The best part… it was EASY!!
Source: Google
Tiffany Gregg
★ 4
Really short staffed. Hardly any customers and we didn't see our server 20 mins after we were seated. Server was super nice but the only one there so anything we ordered took extra long. ie: more bread, ranch, more butter.
Source: Google
Dave Bitton
★ 4
The food is great, prices are good, service was lack-luster last visit, but i think I read the chain is struggling.. shame because the food is great.
Source: Google
Brian W (Ando)
★ 5
Was a very nice dinner, excellent service, enjoyed chatting my server. Steak was just how I like it, and the sweet potato was delicious.
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Randy Gabel
★ 5
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Ariel Matrick
★ 5
Stopped in to have a blooming onion and a good drink. Melinda was amazing 👏 her politeness was refreshing. She made sure that I had an amazing meal. Thank you
Source: Google
jeremy hirsch
★ 5
Source: Google
Laura Dillard
★ 1
Dear Outback Management,
I’m writing to share my ongoing concerns regarding the service my family and I have experienced at your Madison location. While I truly appreciate the manager on duty during our recent visit who stepped in and helped adjust our bill — and I want to acknowledge that effort as it was a very kind gesture — the larger issue is the pattern of neglect and poor service we’ve dealt with for quite some time now.
My parents, a lesbian couple, are incredibly loyal customers. They love dining at Outback and visit this location three to four times a month. They do not complain and won’t complain but they are frustrated with the level of service received as well.
I personally join them every so often and unfortunately, I’ve witnessed a recurring theme of dismissive or inattentive service that’s becoming increasingly frustrating.
I want to mention we drive from Sun prairie to come to this location since the east has shut down. So a well over 30 minute drive! Do not drive that far to receive poor service !
During our latest visit, we were seated by a very kind and welcoming host, which we appreciated. However, after placing our drink and appetizer orders, we waited over 15 minutes with no further acknowledgment from our server. Meanwhile, a newly seated table right next to us received immediate and attentive service and the same server on us checked on them frequently, while ours barely came around. My brothers burger came medium rare when he asked for well done and despite repeatedly asking for bread and other items we were never given any or it was severely delayed to the point we got frustrated and wanted the bill to leave. We did not eat our food at the restaurant.
As I mentioned earlier, the manager on duty took care of our bill. So this particular issue was resolved but I’m frustrated with the level of service received which is why I am complaining.
I want to mention that this wasn’t the first time we’ve had this experience — and it’s not isolated to one server. There is one particular waitress — a plus-sized Black woman — who has outright refused to serve our table on more than one occasion. Other servers have even stepped in to cover her section, openly acknowledging the issue. I used to be a server in college. Whether it’s personal bias or lack of professionalism, it’s completely unacceptable! Due to this , we have waited 20-30 minutes to get acknowledgment when she works because they have to get someone from the other side of the restaurant to take care of us
That said, I want to be fair. There are some standout staff members who deserve recognition: the tall white male server with black hair, the light-skinned Black male manager, and Gil, another server, have all provided excellent service in the past. But unfortunately, they are the exception, not the norm.
It’s especially frustrating considering we consistently spend well over $100-200 per visit, and always tip generously — between $20–$40. My parents don’t like to complain, but I’m not them. I believe in giving feedback when things need to change, and right now, they do.
I want to be clear, I do not want anyone to get in any trouble, rather I want correction! I don’t want to dread dining out with my family or feel disrespected at a place we’ve supported so much. A team meeting, better staff training, and accountability are long overdue at this location. If something doesn’t shift soon, you risk losing not only our continued support but likely that of other customers who’ve had similar experiences and quietly walked away.
As for the food, it is usually well done. On occasion, it will come overcooked or undercooked. I think that can use attention as well
I truly hope this message is received in the spirit it’s intended: as a call for necessary change so that loyal customers like my family and I can continue to enjoy meals here without having to tolerate poor treatment. THANK YOU!
I am willing to adjust my review once I receive a plan of action response!
Source: Google
Lisa Veit
★ 5
Enjoyed the 3 for me deal at a great price. Several choices of entrees and sides plus tasty cheesecake for dessert.
Source: Google
Connor Marty
★ 1
No one brought out my order totally defeats the purpose of curbside orders, food was luckily just sitting on a random counter near their pickup door food is cold and not fresh what a waste of my time and money , couldn’t find any employees at at the pickup and didn’t have time for to locate one so they could remake my food or refund me due to this poor experience, drinks were melted and warm and food was cold you are also gonna get a 1 star review on google for this poor experience what a shameful experience at this location on 7/28 was on a limited time window for me meal break at work which is why I ordered ahead and disappointed that I received such poor experience
Source: Google
Tricia
★ 3
It was okay the steak was very small our server seemed unenthused but it wasn't bad
Source: Google
Kourtney Verdeguez
★ 5
Great place! Fantastic service, food is amazing, and always out in a timely manner! Great place for family dinners or dinner with friends! Highly recommend this restaurant! Always a clean and friendly environment with the sweetest staff! Top tier services every time!
Source: Google
Dre Wagner
★ 4
Amazing carrot cake
Source: Google
Jacquelynne Bergschultz
★ 1
We were there for lunch and it started out good. It just got worse after the appetizer. When we got our main meal, my husband’s steak was raw, his mushrooms were old, both of us were missing sides (we had to ask for our sides), my grilled shrimp was overcooked and tasted old. We were highly disappointed and will not be coming back.
Source: Google
Sally Ingraham
★ 5
All the employees were kind and helpful. We had a sweet 16 birthday party there and had a fabulous time.
Source: Google
Ron Gratz
★ 5
For a chain restaurant, Outback remains one of our favorites. Food is flavorful and for the cost it's hard to beat. Whether we dine in or takeout, our experience with the staff has always been great!
Source: Google
Stanley Gage
★ 5
Food was delicious. Large amount. Our waitress was great.
Source: Google
Heather D
★ 5
We did take away and they did a great job getting our order exactly correct.
Source: Google
Rosa Cortez
★ 5
I believe our server was name was Gil, he was the best server! Everyone here was so friendly and inviting! Thank you for a wonderful evening!
Source: Google
M G
★ 4
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Rob Eggert,
★ 5
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Maria Victoria Natera
★ 4
Ordered online, I forgot to place and item, they handled it quickly, efficiently and most importantly kindly. Very pleased with service. The food was delicious especially the chili 🤗
Source: Google
Christine Peterson
★ 4
Food and service were outstanding. Party of 7 (with reservations) had two-5 person round tables pushed together. Tables wobbled and still had crumbs on them. The lights were too dim. It was very noisy/distracting sitting at the table. The bathrooms didn't have locks on the stall doors. The floors were sticky. Again, the food and service were outstanding.
Source: Google
Hay Trip3
★ 5
Source: Google
Sundeep Ram
★ 4
Great service
Source: Google
Shalonda Money
★ 3
I ordered the booming onion and the blooming fried shrimp. It wasn’t anything to rave about.
Source: Google
Cherng Kuei
★ 5
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nate rindle
★ 5
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Debbie Holeton
★ 5
This is the second time that we have ordered take away from this location. This 2nd experience was wonderful. Great improvement on the service and food. Thank you for caring and encouraging us to give you another chance. You not only met, but exceeded expectations.
Source: Google
Kayla Dillon
★ 5
Source: Google
Beth Cupps
★ 5
Source: Google
Amit Israeli
★ 1
Here’s a polished and direct version of your review that maintains the critical tone while making it more concise and impactful:
⸻
Extremely Disappointing Experience
We’ve dined at this Outback several times a year, but this visit was by far the worst. After being seated, the table was completely bare—no silverware, napkins, salt, or pepper. Our server vanished, and I had to ask for silverware after our salads were already served—still no napkins. The pecan salad? Barely a salad, and ironically, no pecans.
The steak took nearly 30 minutes to arrive, and when it did, it was cold and a third of it was inedible fat. Not once were we offered refills for water or bread throughout the meal. The overall service was inattentive and careless.
I left a $0.01 tip—intentionally. It was intentional
Source: Google
Chad Samons
★ 5
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Patricia Kranz
★ 5
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Keith Norris
★ 5
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Roberta Buchanan
★ 5
Awesome experience! Food was great and waitstaff amazing!
Source: Google
Madison Tolley
★ 5
Very clean well kept establishment from tables to the bathroom. Our waiter Niko was absolutely great, very polite and went above and beyond to make our experience at the restaurant great!
Food was great steak was cooked perfectly medium rare and the garlic butter add on was such a great decision. The ice cream cookie desert didn’t last long, and is highly recommended as well
Highly recommend this Outback as it’s one of the better ones I’ve been too!
Source: Google
Curt Wahl
★ 2
First off, the fact we had to wait 15 minutes for a table when there was hardly anyone there, because they only had 2 servers should have been our first clue. The guy that was the supposed host looked lost like he had no clue what he should doost of the time.
My wife ordered the ribs and said they were very good, but her salad was probably 70% white lettuce, the hard parts of lettuce heads.
I ordered the 16 oz prime rib, which looked more like a 12 oz, but was cooked to medium like I asked. However, after I cut all the fat off, I was probably lucky if I had a full 6 oz of edible meat. It was absolutely tasteless & had no flavor what so ever. Glad I had horseradish sauce and au jus.
We should have gone to Texas Road House to be honest.
Personally I would steer clear of this location.
Source: Google
Mario Streger
★ 3
Was not so great as expected. Have had much better in other Outback.
Source: Google
Adam Spivey
★ 4
Ask for Alex, he is a great server.
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Bruce Fenner
★ 5
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Josue Coto
★ 5
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Taylor Biddick
★ 5
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Rick U.
★ 5
First of all, Mikayla, our server, was a fricking Rockstar! The food was fabulous, and our server kept us entertained and provided excellent food and drink recommendations. Go to the bar and ask for Mikayla. She's the beautiful lady with a killer smile!
Source: Google
TJ Goecks
★ 5
Nico was great and friendly, and always helped when needed!
Source: Google
MV Moran
★ 5
I came in today for some dinner with my husband as it's rare for us to go out for dinners but today was amazing! From our server CIla making the experience funny and amazing to our food being wonderful and flavorful. I'd definitely recommend my friends to come to the Middleton location as it's clean and friendly with some of the best staff I've experienced! Tell cila keep up the fantastic work and congratulations on graduating again. Better make sure to keep servers like her around they make it worth it!
Source: Google
Marcus Gonsalves
★ 5
Denico was good! Service was amazing!
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Jessica Nicholson
★ 5
Nico was amazing!!!! Great service and amazing food.
Source: Google
Ellie
★ 5
I went there last night my server was cela the service she gave me was by far the best service I have had in a while !!!!!! Ten stars to cela !!!!
Source: Google
Jeffrey Torres
★ 5
Our server Saquon was attentive, quick and courtious. The staff was super nice and the food was quick and delicious. All around 5 stars!
Source: Google
Kimberly
★ 5
Haven't been to outback in 20 years so I was skeptical...but it did not disappoint! Steak was better than some high end steak places I have dined at! Wait staff was friendly and fast and the bar drinks were good. Large portions , Blooming onion was as good as I remembered. A++!
Source: Google
The Patriot Project
★ 1
Michael Fitzgerald
My wife bought the prime rib which was good but small for $30, I bought a $28 steak and it looked nothing like the menu pi or what I usually get, it was thin and half of it was gristle. Usually have a great steak. We were there with our 2 kids and it’s not cheap so very disappointing. 5/23/25
Source: Google
Annabelle G.T.
★ 5
Gil was awesome!!! Good food and good prices!
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Rocio Munoz
★ 3
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Mark Ampaw
★ 5
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Dorian Rouster
★ 5
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Atyah Etchin
★ 5
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Kristi
★ 4
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Tyler Schwartz
★ 5
It was very clean inside and the staff was super nice. Food was great also!
Source: Google
Ricardo Daniel Ruiz Caracas
★ 5
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Jen-Chun Fang
★ 4
Ok place to have dinner with bros
Source: Google
Camoya Nembhard
★ 3
Loved the service, had an amazing server. My steak was super salty tho.
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Madison Mayer
★ 5
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Michelle Jones
★ 5
Donna was terrific!!! Yummy food and fabulous service!!!
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Savanna Courtney
★ 5
Had a great time and a fantastic server! Our servers name was Siquan, he made sure we were taken care of and had everything we needed, was super friendly and outgoing!
Source: Google
Travis Peek
★ 5
Had a great experience, our waiter Siquan was super friendly and very attentive. Thanks for the great experience at Outback today!
Source: Google
Tara Roessler
★ 5
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Jennifer Dovah
★ 5
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Rodney Burton
★ 4
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Kate Dillon
★ 3
We dined in and everything was very good the service, the food we're coming back again
Source: Google
Rich Pinkall Pollei
★ 5
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Zainab Cutlerywala
★ 5
Good food but stay away from the 🍸 mock tails
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Tara Strassburg
★ 5
I was with a party of 14. We had 1 server, I wish I could remember his name, but he was by far the absolute best server I've ever had!! He was on top of things he was absolutely incredible at his job
Source: Google
SHANE PEIK
★ 4
Drink prices are very high.
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Dave Kapanke
★ 5
Great steak dinner and Bloomin onions were delightful!
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Tila Aydın
★ 5
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Brenda Wassertheurer
★ 4
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Sam Cai
★ 3
I had a great time, but it could've been easy not to. Overall the food was delicious, and better than many similar restaurants. Our server was kind and very thorough when talking to us, but was also very forgetful. I also overheard the server mentioning that there had been multiple instances of steaks being undercooked during their shift (while correcting an undercooked order). My partner's steak was also underdone, but thankfully she's not picky. So yeah, mixed bag today.
Source: Google
Roberta Lang (Robin)
★ 5
Love the prime rib!!
Source: Google
Debbie White
★ 5
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Genesis Albrecht
★ 4
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Judith
★ 2
I’ve gone to Outback before (specifically the one on the East side of Madison) and always enjoyed their steaks. However, this experience made me not want to come back again (to this location at least) My partner and I ordered some drinks but he had ordered a custom Lavender Lemonade. 20 minutes went by and we received our food but he was still missing his drink. The waitress was nice but she had said that someone didn’t make the drink and went to find someone who could. Drink was finally received.
Shortly after, we noticed our food was cold but we didn’t want to complain since they had already been cleaning up. Additionally, we had been a bit nervous about the meat (Ribeye and Chimichurri) because we asked for medium and received pieces that looked RAW (as pictured). We tried to continue eating but the sides were lacking seasoning. The next morning, we were feeling very sick with stomach pains. Very upsetting experience :((
Source: Google
Benjamin Appold
★ 5
Gil was a great server! Steak was a little overcooked, but the salad, martinis, and bread were spot on.
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Duane Dilley
★ 3
Very slow wait staff
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Justin Parker
★ 5
Karuna was amazing. She just started but give her a raise. Food was amazing. The whole staff was on point.
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Alxander Rodriguez
★ 5
Ate every single bite 👍🏼
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Joan Miess
★ 5
Karuna did a great job taking care of us.
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Allan Martins
★ 5
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William Bender
★ 5
Thank you Latrice for a wonderful experience!!
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David Davis
★ 4
Had lunch here today, very good food outstanding service. Don't recall our waitress was very very good. Only negative was the music was to loud
Source: Google
kristen letzkus
★ 5
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Adeline Dolgner
★ 3
My boyfriend and i decided to go out for our anniversary and we wanted to go somewhere we never have been, at first everything seemed okay, until we had to wait 30 mins for someone to even take our order. (Mind you we didn’t eat breakfast because we wanted to make sure we could eat all of our food and none of it go to waste) after that r we waited another 35 mins to get our food . We both ordered a burger and fries. The food was not very pleasant and from the first bite of the burger we could tell that something was off. The burger had a weird peppery flavor and the onions were not fresh. The fries were very good and I loved the ranch on the side but other than that I can’t say anymore good came from this place. I hope to see better in the future!
Source: Google
Cindy Hromadka
★ 1
We arrived about 1230 and left at 1250. We were seated but after that no one acknowledged us. It was NOT busy. 2 other couples walked out in front of us with the same experiences. We drove down the street to Longhorn and in 15 min we were seated, orders taken, drinks and appetizers on the table. We won’t be back.
Source: Google
Faith Byrum
★ 5
Latrice was the best waitress ever! She was super attentive and took good care of us on our date!
Source: Google
Savannah Tucker
★ 1
My partner and I came in and were sat immediately by the hostess. It’s a slow night and not many tables were eating, so I was surprised when 17 minutes went by and we weren’t greeted by any waiters. My partner got up and asked the hostess if anyone would be serving us, and it still took a few minutes for someone to actually come to our table. I’d understand if the restaurant was busy, but it was insanely slow, and there were about five or so servers just sitting and hanging out in a booth. We’ve come here before many times and never had this issue so it was disappointing to see. We ordered the Aussie Aussie Aussie meal and a bloomin onion to share and both were pretty good, we’ve come for it in the past and have always enjoyed it. I hope that our next experience at Outback isn’t like this, we probably won’t be returning to this one unfortunately.
Source: Google
Mike Olsen
★ 3
Like eating at Outback. Food was very cold. They did a great job comping it. Probably won't eat Outback anymore
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Alex Heller
★ 5
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Dawn Kollatz
★ 3
Took over 10 mins for anyone to acknowledge us. Food was good.
Source: Google
Jennifer Kallias
★ 4
On a Friday night around 6:30pm, we were seated promptly by a very nice hostess who took the time to make some small talk with us. Our server Siquan was friendly, efficient, and had very helpful and honest recommendations. Though he was busy, he took time to walk us through parts of the menu and make sure we had everything we needed throughout the meal. The food was hot and presented well; the wine selection was decent with a few brand names I recognized and competitive pricing. We were pleased with our meal, the service, and the atmosphere. We'd return!
Source: Google
Jacque Kutz
★ 4
Our server was wonderful and very patient, as we sat there and visited for quite awhile. The food was great, everyone at the table was very happy with the food. The restaurant was clean, including the bathroom! Atmosphere was nice and relaxed.
Source: Google
susan levin
★ 2
Slowest service, again and again. And it’s never super busy or crowded. Just incompetence. We’ve had one good server out of a dozen outings there. We’ve agreed as a family to finally never go back. I used to work in food service so the slow service is particularly aggravating to me. 20 minutes to get water on the table. Over an hour waiting for our food, even the kids meal we ordered with our drinks. The food tastes good, but it’s not worth it to us to sit there for 2 hours (without appetizers or dessert). Maybe it’s just bad luck, but we’re not taking chances here again.
Source: Google
Larry Hammargren
★ 4
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Amber Elsing
★ 5
Hi amazing food anyway I visited The place it looks vacant but still good food
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Mark Bentzler
★ 5
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Patricia Ruble
★ 5
Very good food and service, especially for New Years Eve.
My only complaint was that ALL the food, soup, salad, and main course came all at one time.
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Michael Riese
★ 5
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Donna
★ 5
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Cindy O'Mara
★ 3
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Tabitha Frank
★ 4
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graphite matrix
★ 5
Have always liked this place for a burger worth eating, and today was no different
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Cathy Geier
★ 2
Bland food. The steak was barely passable. The pasta (alfredo) had no taste, if there was any cheese in it I would be surprised. We won't be back, another chain restaurant bites the dust. It's too bad, they used to be good.
Source: Google
Keith (DilutedLife)
★ 5
Stopped by for dinner with a friend tonight. Had a great experience. Our waitress Jaycee was absolutely amazing. She was kind, friendly, and understanding about my food requests for my health issues. Our food was cooked how we wanted it. Everything was hot and fresh. The other staff were also very nice. I whole heartedly recommend this Outback Steakhouse.
I also hear you'll fall, for the Mac and Cheese.
Source: Google
Aitor Azkarraga
★ 4
The food is good, a little pricey
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Mary K Johnson
★ 5
Melinda was phenomenal. We stopped at Outback for lunch. Melinda was our waitress. She made us smile.
It was fun to observe her positive spirit with everyone she interacted with!
I thoroughly enjoyed our conversations … and, the service.
The food was great too!
Source: Google
RJ Marsach
★ 5
Good food, very friendly staff.
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Pearl Leonard-Rock
★ 5
Latrice was wonderful.
She was attentive. Our order was accurate.
She made helpful suggestions.
She was patient w my friend.
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mertaRN
★ 5
Loved Latrice!!! She was Amazing and kind with us who took and hour to oder
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Roy Boy
★ 4
Overall, my wife and I really enjoyed the night out. The only thing stopping me from giving it 5 stars is that my steak was medium on one side and medium rare on the other. Both sides tasted great though.
Source: Google
Brenda Foust
★ 5
My husband had an operation on his right hand and could not cut up his food and they cut it up for him. They went out of their way to help.
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Michael Biever
★ 4
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Elizabeth Templeton
★ 4
I was part of a small group. The waiters did not seem to know how to handle that. We had to flag them down if we needed anything. They were polite, just need more training. One person's food was undercooked. Otherwise it was a good experience
Source: Google
Charles Bates
★ 5
Quan was the best server we have ever had come, come check Him out. He did a great job not 10 /10 me and my family recommend him to everyone. Much love.
Source: Google
Empath Rick
★ 5
Every now and then you meet someone who's kind and helpful without even trying. That was our server Rivca. She was an absolute Joy. I had the steak it was very good cooked to what I ordered. The potatoes on the other hand were cold. Only other critique would be the lighting. It was way to bright and I unscrewed the bulb just so I could see my wife. But as far as food they still are doing a fantastic job compared to where they were a year ago. Thumbs up and ask for Rivca she is a Joy.
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Karen Barger
★ 5
Always Amazing food and Amazing service!
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Bradley Carlson
★ 4
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Amy Dunlop
★ 5
We had a great Veterans Day dinner at Outback! Our server Quan was wonderful- pleasant, efficient, and attentive. Steaks were cooked to perfection. And the free appetizer and NA cocktail for Veterans were a nice surprise. Quan said he was new, but seemed to be checking on every table in our section and a few on the other side of the house. So glad we still have an Outback in the Madisin area!
Source: Google
Jamie Schell
★ 1
Steak was past date smelled rancid and was slimy had to toss the whole $25 meal. Worst experience I've ever had getting a steak
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Sarah
★ 3
Appetizers were over fried. The blooming onion was okay tasting, but definitely over fried and only got one dipping sauce for a table of 8, we did ask for more, but none was ever brought. Mushrooms were so over fried they were so tiny and little, definitely not good. Entrees arrived, took longer than I would have expected, especially when the restaurant wasn't busy at all on a Sunday early afternoon. Being a larger party the food came out a few minutes apart, no issues there. Food was served hot and just how everyone ordered it. The food was good. The burger was good but greasy. The pasta dishes were delicious and tasted great. The steak and shrimp meals were good as well. Steaks were cooked just how we wanted. Next time the server should make guests aware the sides of onions and mushrooms are larger servings and can be shared, wasted $ on each of us ordering additional toppings when we could have shared being they came out in larger bowls. It was just really slow with service and not very attentive waitress. I mean, again, it wasn't a busy afternoon at all. We had to ask for silverware and napkins several times even after our appetizers came out before we could eat them. Getting refills on drinks took a really long time, it was like our party was forgotten about. We typically don't come to this location and think from now on will just stick to our normal location as we're never had these issues there. Not sure what it was. Our waitress didn't seem over worked or anything, she spent a lot of time at the bar talking with the bartender, so definitely just a miss on her part. Came in Sunday earlier afternoon to celebrate a birthday and during the Packer game so we knew it would be slow, thought it would be the best time but I guess not. Also, get the bathroom faucets fixed, all they do is spray water all over the place, you can't even wash your hands properly! The faucets nozzles are all broke and should be replaced. I couldn't even get warm/hot water in the bathrooms. Restaurant overall was clean.
Source: Google
Crystal Keeney
★ 5
Today was my wedding day, and my first time at Outback Steakhouse. I'm so happy we came! Everything was perfect. The staff went above and beyond to my husband and I with being so accommodating. They gave us a free appetizer! A big thank you to everyone!
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Donna Kemp
★ 1
Let me start out saying the food was delicious some of my family went there after a funeral I paid the bill left 30.00 tip the server he changed it to 50.00 because I checked my bank account knowing what the total was called the manager she sent me a copy of receipt you could see it had been changed Manager Niki said she would refund my 20.00 I told her I wanted my whole 50.00 (30 and the 20 he added) she did refund SO MY ADVICE IS To ALWAYS Check Your Bank Account AFTER
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Troy G
★ 4
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Eric Jacobson
★ 5
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Ted Gaul
★ 2
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Sandra Bethke
★ 3
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Maggust Bui
★ 3
Was very excited to try out the blooming onion but it wasn't that good plus the lemonade drink is toooooooo sweet. Very clean and friendly/professional staff.
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Sarah Howard
★ 5
Best service I’ve gotten at any Outback location! Latrice was our server and her as well as the rest of the staff were so kind and always made sure we had what we needed!!
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Erin Goldade
★ 5
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Robert Olson
★ 5
Our entire experience was great. Staff and service was great.
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Jennifer May
★ 4
Food was not cooked as asked... But the staff was attentive, caring and eager to make it right. Clean and sweet environment.
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Todd Burson
★ 1
Steaks were tuff and had lots of grizzle
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Tammy Levesque
★ 5
The food was hot delicious and we had a server who was absolutely precious attentive and wonderful. Her name was Selah
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Monica Horn
★ 4
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katiya64
★ 5
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Jessica Falcone
★ 5
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Kenny
★ 2
Unfortunately, we left as soon as our food was served. We got one shot at a date night without the kids and were so bummed we couldn’t have a decent meal together. It took over an hour and a half to receive our plates (very simple order, hardly any customers) and our food was cold. We had no clue who our waiter was as four different workers came to our table, hardly giving service. The blooming onion was soggy and way over salted, like all their food with watery soda. When we asked for the bill right away, we were asked rudely by one of the four workers if we had somewhere to be. Sadly, I won’t be eating at Outback again.
Source: Google
Jessica Timmens
★ 5
Our server was absolutely amazing. My grandma was a little confused and slow to order, and he was patient and kind the entire time. The host was also fantastic, accommodating my grandma's wheelchair and need for an electrical outlet for a medical need. He walked around the restaurant with me to make sure the table selected would meet all of our needs. Every single employee we interacted with was friendly and helpful. The food was wonderful, but honestly, a side note to how great the staff made the experience.
Source: Google
Debbie Lalley
★ 5
Always great food. Service today was great and most times it has been great! My only problem with this visit was the women’s bathroom. It was not clean and garbage was not taken out. We were there early so the garage was probably from the prior day. Smelled horrible which kind of took away from the delicious food.
Source: Google
Hannah Taylor (Hannah)
★ 5
Loved the waiter and the manager was amazing we were able to talk to her for quite some time and made my mom and I feel so welcomed. The good was hot and was made perfect. First time being here and I will be back.
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Jean Hammargren
★ 4
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Linda McCarthy
★ 5
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Raechel Tomes
★ 3
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Patricia Kennedy
★ 3
Too cold inside. 🥶
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姜平
★ 5
“The steak was cooked to perfection—tender, juicy, and full of flavor. It was easily one of the best steaks I’ve ever had. Highly recommended!”
Source: Google
Marcia Traska
★ 5
The whole team was great! Celia our server, the manager, cook, and other staff that made sure we had a great experience and food! We’ll be back! The Outback Seared Prime Rib was outstanding!
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Brianna Golden
★ 3
I came to get 2 baked potatoes soups for pick up NOT DINE IN! I tipped and asked for extra napkins and didn’t get them! This always happens at this location if I ask for anything like napkin silverware salt pepper packet a1 sauce they never pay attention to the notes and get the order right and I tip Everytime! It just gets annoying and it’s like the servers are not paying attention!
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Melanie Gobeli
★ 4
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Eleazer White
★ 5
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Hailey Lau
★ 1
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Nick Shoemaker
★ 5
Brooke and Kacey are wonderful servers! Highly recommend the chili and aussie jawssie!
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Daniel Adam
★ 5
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Brenda A Speth
★ 5
Going to this restaurant with my best friend was THE BEST decision we could have made that night! I had just received some bad news from my doctor, and all we wanted was a really good atmosphere, good food, and good service. And that's exactly what we received. The demeanor of our waiter, Joey, was absolutely wonderful. Absolutely perfect. And hats' off to the chef(s)! We had the steak & shrimp, mashed potatoes, & mixed veges; ALL was MORE than delicious. And then, to top it all off, the manager, Donovan, came to our table to ask if everything was good, and to me, he was genuine and sincere, and altogether, this has been the best customer service I have ever received in a restaurant. So, to Donovan, Joey, and everyone who works at Outback Steakhouse, thank you so much for a great first visit. We will definitely be returning!
Edit: we have ordered several times for pick up, and unfortunately pretty much every order was incorrectly made. We called the restaurant each time to tell them what was wrong and we would end up having to go back to pick up the correct meals.
Source: Google
Cathy Ihde
★ 5
Absolutely wonderful dining experience! Cila F welcomed us in and took great care of us. She was amazing! Probably the best server I have come across in a lot of years!!!! Well done Cila!!
And to top that……the food was amazing!!! We will be back!!!
Source: Google
Seriously Misspoken
★ 5
Great service and food! Cila is a wonderful bartender/server, they make the best drinks!
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Valerie Kersten
★ 5
The last time I came here I was super under impressed with the food and the service. I know it has gone under some management changes recently and it definitely shows! I was super super impressed how different the aesthetic in general was. But also the wait staff and management. The food definitely had care put back into it and I let the manager know (I assume he was the manager) personally how impressed I was with the service and everything in general. Definitely will be coming back again and again. The new team is AMAZING! Even our server who said he had only been working there for 3 days, was immaculate!
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Shauna Johnson
★ 1
Disappointing doesn't even begin to express out experience today. We ordered 3 meals of the steak and shrimp on fettuccine alfredo. The pasta was overcooked and the steak and alfredo sauce were out of date. Terrible food! Had actually been looking forward to the meal all week! Why would you serve expired food?
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Love Peace
★ 4
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Christopher Holzapfel
★ 5
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Nate Zimmerman
★ 4
Nice visit with my young boys for dinner.
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Ann Frank
★ 3
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Tea Chill
★ 5
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