Popeyes Louisiana Kitchen

Appleton, 2800 W College Ave &, N Lilas Dr, Appleton, WI 54914, United States | ★ 3.8 (1671 Review)

📞 +1 920-257-4222

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Chicken restaurant Cajun restaurant Fast food restaurant Restaurant Seafood restaurant

Description

Swing by your local Popeyes at 2800 W College Ave & N Lilas D, Appleton, Wi and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

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 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen

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Reviews

Thor Tristan

★ 5

My Host Melvin was nothing but welcoming and kind! It was my first time going on 10/13/25 to any popeyes. When I arrived I was greeted with a warm and welcoming smile from Melvin who helped me out today at the register. He was nothing but polite and friendly with his service! When I got my order and sat down he proceeded to come over and offer me in the nicest way possible Two Chicken Sandwiches that a customer had not come to receive that day. If anyone would go to Popeyes at this Location it would be for Melvin. His customer service is top notch making it more than enough to come back for more! Melvin deserves a Raise or Appraisal for his outstanding service!

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Dan Neuser

★ 1

I ordered online and picked up the food. When I got home I realized that the order was completely wrong. I called and told them that I needed a replacement. They agreed to replace my order. I went back a second time and I picked up the new order. When I got home, it was the wrong order AGAIN! I called to let them know it was wrong, again. They hung up and wouldn't answer the phone again there after. Back in Chicago Popeyes was the best chicken place around. Apparently an Appleton, Wisconsin they don't care one way or another. We did attempt to eat the food we had gotten from them, but it was not even edible. It must have been 12 hours old.

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Jeremy Bouchard

★ 1

Ordered a meal for take out, and it was missing half the chicken. I was supposed to get two 3 piece classics and only received one. Absolutely ridiculous.

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Samantha Huss

★ 1

Not sure how they taste because my husband and I were going to go there for the 1st time for a lunch date. It was 11:30 in morning and we were going to eat in but the doors were locked. Drive thru was open but not the lobby. So we took our business elsewhere. Door schedule said open at 10 am.

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Jennifer Vendittelli

★ 4

Im a hard grader to get 5 stars you gotta be like the best experience ever. We do frequent this place, and love the food.

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Jordan Niemuth

★ 5

Absolutely incredible food. Did not expect it to be that amazing

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Teri Rutkowski

★ 1

I spent over $50 on a 16 piece family meal for my son's birthday and received hours old fries, old chicken with mushy breading, and rock hard biscuits. The only things that were decent were the mac n cheese and the mashed potatoes and gravy. Utterly disappointed. Will be finding a different place to get our chicken dinners from now on.

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Kenney Tommie

★ 5

The chicken the best ... but the biscuits and the red beans & rice!!!!

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Alfredo Cantu

★ 3

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Denise Denise

★ 3

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Shawn H

★ 1

First time ever going to a Popeyes chicken...Little Nicky was wrong..it wasnt awesome at all. The lady at the counter wouldn't give my cousin and I the app deals we had..then the chicken...here I am first time trying it and...it was disgusting! It looked like fried chicken skin with crumbles, the drink machine was down, the place was nasty and not clean at all..wont be going back there again!!! Yuck!!!

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Jessica Whitby

★ 4

Even though the inside seemed like complete chaos at 7pm ... with a wait of 15+ mins, we got hot and fresh food. Thank you!

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Troy Gray

★ 4

Grabbed some food from this location had been awhile since I had Popeyes chicken staff was on the job order completed quickly

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Angie K

★ 5

This location has been doing a lot better there fast , food is hot one of the better locations I been to nationwide. The guys here are really nice and work well together

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Lee Lee

★ 3

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Justine Mittelstadt

★ 1

Took them nearly 90 minutes to get me my order, food was cold, and NOT even what I ordered. Will not be ordering from here again!

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Lillian Satterfield

★ 4

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Troy Schulz

★ 3

Food was tasty but I think I got more breading than chicken in my tenders. Biscuit was excellent. Fries were pretty good. Prices are outrageous!!

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Faith Peters

★ 5

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Rob Wagner

★ 4

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Lizbeth Arroyo

★ 5

Cashier was super polite and friendly. Customer service on point. Fresh chkn

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Al V

★ 1

Forgot the extra biscuit and the large fry we paid extra for

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Charles Reetz

★ 4

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Doug Defoe

★ 5

Amber and the crew were fantastic. There was an order mixup and I called and they said come on in and they fixed it with no questions asked. That’s why I love Popeyes, good food good people I would recommend them to anyone and everyone. Also a shout of to Chicago and Milwaukee great crew

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Michael Gregory

★ 5

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Lynne C Finley

★ 5

The workers were awesome! Fast, friendly, efficient and helpful. Service was quick, order was perfect, food hot and tasty. Plenty of parking.

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Patrick Murphy

★ 4

Staff and food is amazing. Drive through experience was fast and the team got my order right despite many customizations. The exterior of the building and the landscaping here looks horrible. Cleaning up the place would go a long way to show how good the staff is that's running the day to day.

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Chris Malfroid

★ 1

Ordered online, waited 45 minutes in drive thru to get the order, had the order thrown at me, then noticed whole order was wrong when I got home. 1st time and last time going to this location.

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Stephanie J

★ 3

Went through drive through with an online order. Was told to go to a drive through spot while they worked on it. Sat there for a good 20 mins only to find that they just put your food on a shelf and don’t bring it to you. They don’t even notify you when it’s ready.

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David McLaughlin

★ 3

Extremely expensive, outside weeds are taller than the trees. Parking lot and weeds are horrible.
Place needs work being relatively new

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Ashante Hamilton

★ 5

I really had a wonderful time talking to my casher

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James Miceli

★ 2

Outdoor landscape is a weedy horror show and the place looks generally dirty.

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Ian Mcgowan

★ 5

Called the store and Devante picked up and gave me excellent service

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Terry Dercks

★ 4

Food is great. The inside alongbwith windows need cleaning and the outside natural area is overgrown with weeds.

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Lucy Brunn

★ 5

This was my first time at a Popeyes and everyone was extremely friendly, especially this one cashier/server, I'm pretty sure her name was Maria or something similar starting with an M. She was SO friendly and personable it genuinely made me and my 60 year old Dads day. A customer came in with a complaint and all the workers handled it great (even though the customer was not being mature). I would 100% come back and the food was also great! Thank you!

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Amanda VH

★ 2

We waited over 30 minutes for our order, it wasn’t busy. We heard all of the coworkers schedule problems and personal issues. It was quiet, they were not. And what takes just about 6-7 of them to actually do their job vs focusing on who is closing and the ranting. It took another 20 minutes to get 10 biscuits to go. Also, why was the women’s bathroom locked the entire time? My 7 yr old had to use it. Please correct this behavior.

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Jennifer Melendez

★ 5

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Jason Campbell

★ 3

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KK

★ 5

Service was fast and best chicken sandwich ever!

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B B

★ 3

The guy working there was very rude. The chicken was dry so not a good experience. Would not recommend

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Christa La Fave

★ 5

The food is delicious. I had original tenders in wraps. They were marvelous!!! The strawberry lemonade slushy was deliciously thirst quenching. My daughter is a spicy lover. She was incredibly impressed with the spicy tenders!!! She said the color was spot on! Great flavor that wasn't overwhelmingly spicy! A little higher on the price scale but 💯 worth it! Good portion sizes and excellent quality!!!

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Stephen Wuerger

★ 4

The chicken is always excellent. However, when I drove up to the restaurant it looked like the place had been abandoned for months. The green area was overrun with weeds. No one has kept up the landscaped area for a long time. The menu board looked damaged and other areas of the exterior needed attention. I nearly left because I worried that the kitchen area was as neglected as the exterior.

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Megan Anderson

★ 5

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Spam Pudding

★ 1

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Latrina Autry

★ 5

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Michael

★ 5

Being an over the road truck driver sometimes it's difficult to find good food and great customer service and usually they are not at the same time. But I must say today I got both.Want to say D'Vonte was great, thank you.

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Jamie Cochran

★ 5

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Superpie

★ 5

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Paine Engelmann

★ 5

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MLC

★ 3

Food was good. The yelling behind the counter was pretty unprofessional and went on during our entire lunch . The doors and windows are filthy. The on line app. stated the place is closed. Asked if they would honor the on line couples and was told no.

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Jay Aux

★ 5

Never disappoints. The people are always polite and patient. They offer great suggestions and not just the menu item advertised for the week.
Always fresh and if you think your fries are not they will gladly remake them for you.

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Karol Ruiz

★ 4

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Rob Srnka

★ 3

Ordered spicy bacon and cheese chicken combo for pickup. Picked up on time. When I got home I discovered there was no bacon on the sandwich.

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Michelle Magee

★ 5

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Tyler Jones

★ 5

Ive edited a formerly negative review to reflect my current feelings on this place — I now think its great. The last couple times I’ve gone in here the food has been great and the employees have been very friendly. Keep it up, you make a fine chicken sandwich.

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Nou Her

★ 1

This place has got to have one of the worst customer service out there. This isn't a recent review but it was a few months back. I did an online order and wait 20 minutes before I started my drive there. When I got to the drive through to pick up my order. I told the person taking the drive through orders that I had an online order I'm picking up. This person had the nerve to say with an attitude "Stop lying, you just ordered while you were waiting in line." We were taken aback by this. We calmly stated that we ordered it about 20 minutes ago then drove there to pick it up. They once again insulted us saying "Why y'all gotta lie, you did not order 20 minutes ago, you just ordered now while you were waiting." At this point we were already mad and we told them if they don't believe us then check the time on the order receipt. After checking the time they never said sorry just said, pull up to the window.

That was the last time we went there. But every time there's always an issue with the order, either missing something or taking forever. Eat here if you don't care about customer service and how you're treated.

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Derik M

★ 5

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bella lee

★ 1

Employees were very rude and just disrespectful there was no customer service basically slammed the drive through door window in our face

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Lauren

★ 1

Absolute worst fast food I’ve ever experienced. The workers made me question my thought process in restaurant choices and made me so uncomfortable watching them prepare my food, thru the window. I questioned multiple times how sober (of substances) the man preparing my food was.

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Bob Riley

★ 5

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jackson bellis

★ 5

fast and friendly drive thru💯 great service from monte on 5/22/25

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Esa

★ 1

Asked for no pickles cause I’m allergic they put pickles any way ask for spicy chicken nope no spicy chicken and the employees straight up talking shit to each other talking about ugh why can’t these people go away

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ben lee

★ 4

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Keisha Kendrick

★ 1

I ordered from here and the Door Dash driver texted me that they were out of the cran apple freeze and asked what i would like instead. Before I could even answer, I was told that Popeyes gave me what they decided instead of waiting for me to respond. They sent a Dr. Pepper! 1. That's not even the same style of drink!! 2. If you're going decide what the customer gets in place then A. Make sure it's the same price as what you paid for. B. Replace it with something that makes sense. Idk like a different flavor?? I spoke with someone named Amber. She said she's a manger. She said they'd give me a different freeze if I came in and got it. I agreed. But then because she's one of those people who thrive off of drama, she then told me that I need to bring in the Dr. Pepper that they sent without me asking for it in the first place. Negative stars for this Popeyes.

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Carmela Pomerenke

★ 1

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Sarah Torres

★ 5

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King Loranca

★ 5

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Matt B

★ 2

If you try to order in the lobby, you'll probably have to wait 5+ minutes before you're acknowledged. Even though the whole lobby is empty and there's multiple staff members standing around.
I ordered one item earlier this year, pretty sure it was already under the heat lamps, and I waited over 15 minutes for it.
Order ahead or use the drive thru.

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Kim Gryzkewicz

★ 5

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jack thao

★ 3

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Nathan Kvasnica

★ 5

Saw this guy walking out the bathroom after hotboxing it. think it was one of the employees

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Levi Baumgart

★ 5

Employees of the month was super friendly. Got our food as soon as we ordered. Great place to sit down and eat! Love the zest body wash soap in the bathroom smells great. Some guy was picking the lock on the bathroom to ask how our food was. Super kind and friendly

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Ken Thao

★ 4

Good

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Paige Vang

★ 1

Was told to pull up to wait for my food. Ended up waiting 30 minutes. Other cars got their food before us and they were there AFTER us. My husband went in and was told, "we're working on it." Another 15 passed by. A worker came up to us outside and asking, "what're you guys waiting on?" Clearly we were forgotten about.
Incompetent workers, your job isn't hard. Better off going to chick fil a.

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Brian Caldwell

★ 1

Poor management, only one here and it took 25 mins to get my food

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Clint Everidge

★ 3

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Payton Vanhout

★ 1

Place is absolutely garbage. The crew inside can never get an order correct. It’s actually unbelievable. Needs to be shut down. Every single time I’ve eaten here my order is incorrect. Insanely sad no one working here has any motivation to even get a simple fast food order right.

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Kathy Reed

★ 2

We had to wait almost 20 min. We were the 3rd car in drive in. The employee said waited because she was busy filling other orders. We came because Grampa in the nursing home asked for it. We live out of state & disappointed we have one in Rockford Il. that we go too. I would appreciate some coupons for the inconvenience.

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Jacob Pingel

★ 1

Terrible service avoid at all costs

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Don Nunn

★ 5

Love that chicken!!!

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Ruth Calix

★ 5

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Jacob L

★ 1

Over the past two years they have gone way down hill. Constantly messing up my order.

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Daniel Crahen

★ 5

Fast and excellent spicy chicken sandwich and chicken dinner. The staff is always friendly and helpful. Great value.

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Bradley Lietz

★ 1

Every time I pick up an order here as a UberEats or DoorDash delivery, there’s ALWAYS an issue…either machines don’t work…out of stock with this…or that…or in a recent case, their systems are down.

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Jessica Freeman

★ 5

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Charlie LivermanJr

★ 5

The chicken is delicious!

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James Kicherer

★ 1

High price chicken, the chicken was not fresh. It was not busy and you had to wait 10 minutes for your food. The restaurant was un clean. When you buy a family pack of food, you should get drinks that come with the family pack. KFC is way better than Popeyes. I will not be back

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Craig Norman

★ 1

Worst fast food restaurant I've been to in years, super slow service. Plan on waiting 20 + minutes for anything you order. I would give the service here 0 stars if that was an option.

Note for the owner. Save your candid responses to the reviews lower the 5 stars. It's obvious you don't really care, and nothing will ever change at this location.

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Luke Cahak

★ 5

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Kathy Plamann

★ 1

Gross and greasy food.Place was dirty,employees seemed lacking in personality.

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Ken Brustman

★ 3

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Daisy Lorge

★ 4

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Dave Marcusen

★ 1

I have been to this location now 4 times since it has opened and I need to say it has the worse service I have experienced for a restaurant in Appleton. Yesterday was my limited. I went to lunch with a friend and the counter had no customers. We step up to order and were completely ignored by the staff. We tried to capture their attention but they did not even acknowledge us. No eye contact, no just a moment, nothing. We stayed a few minutes and decided to leave. They had plenty of staff on hand just didn't seem to care. I rarely leave reviews and most of the time they are because I was happy with something above and beyond. If I were the owner of this restaurant I would want to know. Besides leaving a review and sharing my experience, not wasting my time and money will hopefully drive change. Sorry I felt compelled to write this so others don't waste their time.

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Mark Bell

★ 5

Amber took great care of me … The ice machine needs to be fixed …..

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Noah Smits

★ 5

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Kyla Jesse

★ 5

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Eric Kinnard

★ 1

Stopped in today and got a number six which is wings with the new Louisiana garlic sauce. I could tell that they were old they were not fresh. The place was kind of messy. I was not impressed probably won't be stopping back here again unless things change.

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Lisa Stucke

★ 5

Seairra was so sweet and very energetic even in the drive thru! Food came out quick and was very hot! My son ate the biscuit before we even made it home !

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Kyle Watt

★ 5

Quick clean order came right up didn't have to wait long

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Mark Bolinger

★ 5

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Kyle Woldt

★ 5

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BroKn “Menes” HeaRtz

★ 5

Love this place super good service

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Angela *

★ 5

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Andrea Hart

★ 5

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Roger Jazdzewski

★ 5

The folks here are the kindest fast food workers I’ve ever encountered and the food is delicious

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Kimberly Huddleston

★ 5

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Christine Miller

★ 5

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Dale Seefeldt

★ 5

Love this place. Food is always fresh fast and delicious. Staff is always working hard to please. Frequent flyer here! 💛

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Thomas Harris

★ 5

Made fresh chicken for my order. Friendly and fast service

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Brandon Carlisle

★ 5

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Cathy Holmberg

★ 5

Staff very friendly and good food!

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Dale O'Kray

★ 5

First time at Popeyes. The sandwich was very good

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Butchie R

★ 5

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Theresea Sikonia

★ 5

Very friendly and helpful staff could tell that they like their job.

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Vonte Watson

★ 5

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Michael Kryszak

★ 5

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Ebony B

★ 5

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Herlon Castellon

★ 5

Gente muy amable el servicio instantáneo gente con ganas de servir

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Kendyl Blohowiak

★ 1

Went to this store a few days ago, and I got the worst food poisoning I have ever had. I was throwing up for almost 24 hours. I will never be back and the thought of it makes me sick. Awful service too. They forget something every time, none of us got our fries and we should have gotten three. Every other time the food is wrong.

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robert gass

★ 1

Services okay. Don't know the difference between mac and cheese and mashed potatoes and gravy. The place is dirty especially the bathroom. This restaurant has more violations than I've ever seen. Not to mention they let a person in with their dog. Only certified service dogs are allowed in restaurants according to the health department. The employees seemed more interested in dealing with themselves then with the customers.

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Richard Birdsall

★ 3

Ordered 8-piece family chicken with coleslaw and an additional side of mashed potatoes and when I got home was given macaroni and cheese instead of the mashed potatoes. Also did not get any biscuits, not sure if they come with the family meal

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Douglas Loven

★ 5

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Cor Xiong

★ 1

My girlfriend and I waited to have our orders taken and the whole time the one girl was too busy talking to other employees. Eventually she helps us after 5 minutes, with no other orders or other drive-thru orders. I honestly felt bad for a few other customers walking in after us because I knew it would take them awhile before they were helped also. Overall experience was trashy at best.

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Bruce Sowders

★ 4

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Timothy A. Hubbard

★ 5

This was my first time stopping here, and I was very impressed with the level of kindness and professionalism that the employees showed; they were very welcoming, friendly, and respectful. The gentleman that I dealt with told me to have a blessed day; I appreciated that immensely. The food was excellent—prepared to order. I recommend the #3 combo. Their sandwich pickles are also very good, and I hate pickles.

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Ms J Sirola

★ 1

Ridiculous experience! Charged me twice, took over an hour to deliver the food. No one to talk to about refund. Was told someone would contact me, a week later I’m still waiting. I’d avoid this location!!

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Melanie K

★ 1

Didn't get any of our orders right we had 3 separate ones

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Melissa “Missy” Cain

★ 5

Freshly made chicken, that was nice and hot really hit the spot so thank you for that!

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Theresa Granados

★ 2

The nuggets changed to boneless wings and its way different. I won't be returning since the change to the only item I ordered there is alot like burger King now = yucky

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Gina Mahn

★ 1

The last 2 times I went through the drive thru nobody communicated with me at all.. so bizarre- took my money and handed me food- no hi, no thank you.. very poor customer service

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Delilah Hawley

★ 5

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Cheryl Carpenter

★ 5

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Stacy McDaniel

★ 3

Placed order for delivery for a family meal 12 piece paid 77.00 with tip. Never got our biscuits tried to call no answer several times. Chicken was good, did not like the mac n cheese noodles were over cooked at 11 am, mashed potatoes not a fan of the gravy.

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Larry Adams

★ 5

Delilah took my order and was so helpful answering the questions about the different options of drinks. Her customer service was amazing! The food smelled so good I had to pull over in the parking lot and have a BBQ Wing. She definitely is a great asset to the company. Keep up the amazing job!

God Bless you and the team:)

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Parker S.

★ 5

Incredibly friendly people

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MySync Account

★ 4

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Lovely Lady

★ 1

I ordered #6 mild through drive through. You could here other workers talking loudly in the background. Recieved spicy. I go in to speak with the workers. Informing them that I can not eat spicy food. It is then explained that, the wings are marinated in ghost pepper. That's fine. But could have been explained before I paid for it. The woman, who I assume was the manager, was adamant about no refund. ThereAs I'm standing there, one of the workers asked a patron if he had any "gas" (marijuana).Very poor customer service. Very much ghetto. Very much trash.

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Ray Alvarez

★ 2

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Ethan Curtis

★ 1

I’ve ordered multiple times, at least two hours before closing. Every time (through DoorDash) they cancel my order due to the store being closed. If I were to go in or through the drive through I would get my food no problem. Tonight I specifically ordered my food 3 and a half hours before closing and still got the same results, unacceptable considering the timing of ordering.

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Bill Fielder

★ 1

I ordered a classic chicken sandwich and it was terrible. In fact I ate two bites and rest went into the trash. I've always preferred Popeyes over Chic fil A but I think I need to switch. Very disappointed.

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Tonya Jackson

★ 5

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Ashton Forsythe

★ 2

They don't answer their phone

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Paul Chasteen

★ 4

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Roger Rehbein

★ 1

Food was fine but I only got half of my food, and they weren't even busy through drive-thru. Yet they also had us wait for almost 2 minutes to order food. When we got our food we were rushed out of the drive-thru.

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Tiesha Wilber

★ 4

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John K.

★ 5

Love that chicken from Popeyes! And they very tasty sides as well !!

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Mr. Brooks

★ 2

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Renee Mykisen

★ 1

We waited over 8 minutes for someone to take our order at dine in. Waited on the person in front of us, then walked away. Even manager in blue shirt saw us waiting, did not help us either. This was our second time there. First time also slow service and dirty restaurant. Won't do a third time here

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Carl Abendroth

★ 5

Best place to get chicken 🐔 love the Louisiana flavor.

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Dani Marie

★ 4

One word, biscuits! Yum, those are the ultimate items from here! The food is good but sooo greasy. Probably not the best chicken sandwich I've ever eaten...but meh it was food. The grease is really not the best, whatever they're using to fry, ick.

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Ferko Goldinger

★ 5

Best dang spicy Cajun fried chicken around. Red beans & rice, biscuits, and whole pickled jalepeños are all very tasty. Rest of the sides are sort of meh. But you’re here for the chicken.

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Troll Druid

★ 1

didn't get my sauces my chicken sandwich had a bone in it and I said no ice in my soda but it had ice

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John Wadzinski

★ 4

Good selection of pet supplies at good prices

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Eli Heidke

★ 1

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Gerald Raygor

★ 4

The food was very tasty, and service was good. The building itself is looking worn already, but not a big deal.

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Jhulissa Sarango

★ 5

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Dan H

★ 1

If I worked here I don't think I could personally put $17 on the 5 piece chicken strips meal with a straight face. What are these ridiculous prices? Lol

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nunez Nunez

★ 5

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Roger M

★ 3

Rude people. Food was fine. If you hate your job that much quit and let someone who really wants a job take yours. I'm sure they would be grateful and polite

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Joseph Janikowski

★ 1

Poor service, small portions, over priced

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MURANDA PORTER

★ 1

The manager (heavy set guy) is rude and not friendly. It's not clean outside or inside. I also watched a worker leave the store with his gloves on and he returned with the same gloves and continued working with food. He never changed his gloves.

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Brenda

★ 3

I have to say chicken is tasty but a wing shouldn't be considered a piece..all bone mainly. Pieces are very very small

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Angie's Junglehouse

★ 4

Food was ok, not nearly as good as it used to be. Price is so high I won't be returning. $18 for chicken tenders and a side. Employees were polite but didn't really seem to be enjoying them selves.

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Juany ayala

★ 5

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Jeffrey Williquette

★ 5

Good chicken

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Demetria Waites

★ 1

I have visited Popeyes on several occasions...this particular occasions was a disaster!!! The wait was very long & the man directing traffic was letting 1 car go at a time.While he handed out menus.
When I finally got to the speaker, I was ask to wait,a good 4 minutes with a line of cars behind me,& then I was told the soda machine was broken. When I got to the window I mentioned to the server that maybe the guy directing traffic should be tell people that the soda machine was not working and you can't get any drinks.Her reply was " people mostly come for the chicken!
I ordered popcorn shrimp which was spicy and very breadth.
I will not visit this Popeyes again!!!

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Lori Lehman

★ 5

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Richard Hill

★ 4

My grandson likes Popeyes.

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smoken pig express

★ 5

Great food and great service

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Jennifer Hill

★ 1

I ordered a 12 piece wing they did not ask if I want spicey or original. I ended up with spicy which I can not eat. Then I ordered 2 apple pies only recieved 1. Not happy at all.

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Ryan Cooper

★ 4

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Shirley Perzentka

★ 5

Favorite chicken sandwich

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Vona Robinson

★ 2

I visited this store August 25 2024 after 5pm. As I enter the parking lot I see some employees outside smoking. No big deal employees on break. As I walk towards the building so does 2 of the employees. Both employees went right back into the kitchen neither one of them washed there hands. Believe it or not the male employee was the store manger🙄 first red flag. The girl at the register was extremely rude red flag #2 She took my order never said hello she made no suggestions to go with my food nothing personal about the experience at all. Then she hands me 4 cups to fill at a drink machine that she already knows is out of order. So I walk back over to the counter the nasty Manager who is serving food without having washed his hands looks me in the face and says the machine is not working and walks away. Then the Zombie faced cashier returns and just stands there looking at me never offering to fill my drinks from behind the counter. So after standing there holding chicken that I'm sure is contaminated after watching the manger and the cashier hygiene routine.I finally ask after a few minutes had passed if someone was going to fill my drinks. The attitude that I received from the cashier had I not been with my child I would have verbally assisnated the cashier. While waiting for her to fill the drinks finally, the cook comes from the back his appearance is horrible. He has flour everywhere. Unprofessional as a teenager I worked in fast food. He should have had an apron on. He should have never been in the public eye with all that nasty flour and who knows what else on his clothes.Now all of whatever he carrying around on his clothes is getting into whatever he is preparing. This was truly a horrible visit. As I'm writing this review I now regret not taking pictures and calling the health inspector, Osha somebody. I work in health care and you would be amazed at how many cases of food poisoning you see daily just from poor hand hygiene. It's safe to say this was my first and last visit to this popeyes

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Eric Rowe

★ 5

awesome

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Guy Wolff

★ 5

Good food. I had my pups in the back sest and the window server asked if they would like a treat. She came back with 2 small chicken strips. 🐔 they loved them.

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Rachel Lee

★ 1

Service is so bad. And so slow. Theres no way it's not done on purpose. They mess up so bad , there's no way. And slow. If you want to have your time wasted and food you did not ask for. That's your spot. How they are still open, seriosly, blows my mind 🤯

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J D

★ 1

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Courtney Hayden

★ 5

Good food and great employees!

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Elizabeth Laatsch

★ 3

Our food was delicious. Some of the best spicy chicken sandwiches I've ever had. However, the gentleman working the drive thru was extremely rude. Besides asking us for our order, he did not speak one word to us. Just abruptly handed us our food and turned around. I'd love to go to Popeyes more because I love their food but when you're consistently treated like you're bothering people, makes you not want to go back.

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Ikkoronly’s Reality (Ikkoron)

★ 1

Ended up served by someone I know who beat their woman to the point she was in an abuse shelter. They don't run background checks on their employees.

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Evie Burger

★ 4

Dinrd there at 12:15 pm. Chicken sandwich- bun was cold. Chicken barely warm, not crisp. Disappointed.

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Lynne

★ 5

Great service and the chicken was hot and fresh.

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Adrianna Peterson

★ 1

Mom and I went to get dinner and we were absolutely shocked. The woman working in the drive thru was constantly yelling and we couldn't tell if it was towards us or someone else. While my mom was trying to order for us the woman kept interrupting us and being very rude. We answered something wrong and she raised her voice at us. When we got to the window she was still yelling and we had literally no idea who it was towards so we couldn't tell if it was towards us or someone else. The service from her was awful and I hope she gets written up or talked to because as someone who has worked in the food industry that is ABSOLUTELY NOT how you talk to customers. Not too eager to revisit after that. We get home, we checked our food leaving Popeyes but didn't realize they gave us spicy tenders and not classic. We had no ice in our drinks as well. The service was horrible and I hope something gets fixed or they get new staff. Awful experience.

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Ramari Bess

★ 3

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Leah K

★ 1

Rude, always mess up order, and god forbid you order to close to close- no food for you and you'll get your money back in 5-7 business days. Hope you didn't actually want dinner tonight 🙄

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Brian Sturzl

★ 1

Went to the drive thru and had ordered 6 bone-in wings (2 orders) and was supposed to get the bogo 6 wings. When I got home, there were 2 orders of 6 wings, boneless, and no bogo wings. There was a small order of fries in the bag also? My wife called and spoke to the manager, who insisted that they had packed the order correctly. They didn't. Not even the right type of wings. Disappointing and not worth our return business,

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Jacqueline Neerdaels

★ 5

The chicken taste good. I don't know about the rest, haven't been there.

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Jennie Swayzer

★ 5

Good

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Dayelin Leyva

★ 5

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Mercedes Gurdian

★ 5

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Zoe Meidam

★ 5

There is nothing better than the amazing Cajun hospitality here at Popeyes. The food is amazing and so is the customer service! I was greeted right when I walked through the door with a big smile! I left Popeyes full and satisfied! Thank you for doing what you do keep it up!!

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Nakyra Neil

★ 5

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Trashawn Thompson

★ 5

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Chris Brunette

★ 1

Total rip-off. Two wings, two thighs, small rice and beans, small fries and a drink for $26. Never again.

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Gossip bakery Karen's Getalife

★ 1

Is this normal behavior for Popeyes? Tonight my husband orders through the app and I guess Popeyes uses a delivery service to deliver to their customers. This time it was Door Dash. So, food ordered and food arrived all sealed up. Perfect right? Nope. Missing dips, missing food, no carbonation in the soda, no ice and soda not full at all. So, my husband calls and very nicely explains the situation and the person who answered who calls himself the manager went ballistic yelling (sir im sorry you actually were bothered to do your JOB which you by the way you Handled terribly 🙄) telling him to call door dash.sincevwhrn is it door dashes fault for missing food from completely Sealed BAGS? Since when is it door dashes fault there was no ice in the soda or that the sodas were only half filled and lacking ice? This is the restaurants responsibility to make sure service is top level. Without customers there's no jobs. No one was asking you to produce a magical unicorn and parade around town with the meal on a silver platter held up high. People asked you to get the order right and not only did this " manager" yell and argue with my husband he hung up and then proceeded to take the phone off the hook so no calls could go through. Door dash even tried and couldn't get through. I'm sure possible orders and money that could have been made for this company were even lost due to people not being able to get through because this "manager" had a fit of anger and decided in haste to take the phone off the hook. Just so he didn't have to "deal". Spoke to customer service which wasn't much better but apparently we are getting refunded. You can't talk to an actual person you get texts through them either that or email correspondence. Absolutely unacceptable and I will be contacting the general manager and the owner. They both need to know what goes on in their restaurant in Appleton WI.

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Erik S

★ 4

I lived in Milwaukee for awhile. And ate at Popeyes a lot. And moved up here about fifteen years ago. And I know this place has been open years now. But never got around to eating here. Today was the day. And everything was just as I remembered it being.. five stars all the way!!!

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Laura Zahn

★ 3

Very rude cashier.

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Cody LeRoy

★ 4

Fast and that's all ears about that, Food delicious. Make sure you got. You're extras when you order with them fyi.

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Paul Diem

★ 5

Very delicious food

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Chantal Luster

★ 1

Rude lady taking the order.

Source: Google