Category
Chicken restaurant Fast food restaurant RestaurantDescription
Swing by your local Popeyes at 7305 - 122nd Ave and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Photos
Leave a Review
Reviews
M Shadow
★ 1
Awful. Sat in drive through saying hello to the speaker for 2-3 mins. Another car pulled up and they started taking their order right away.
Pulled ahead to the drive thru window, and they looked at me dumbfounded.
I said I’d like to place an order.
“Well she’s on the other line and you need to order back at the menu board” I asked if they could do it here and she said no.
Peak laziness, awful customer service .
Was the darker complexion chick with curly hair.
Train your employees better or fire the ones who don’t know how to adapt to fast food service.
Source: Google
Kal L
★ 4
Chicken always comes out crispy and juicy. The place is also clean, maybe because it’s usually never really packed (at least every time I’ve been here there’s usually not a lot of people). Service can be lacking sometimes, I’m not sure if they’re just short of workers but I’ve had to kind of yell to grab someone’s attention because the kitchen looked empty. But whoever ends up coming out to answer has always been helpful.
Source: Google
John Wagenaar
★ 1
They forgot sauce allowed 2 people to order in drive through before me giving me please wait to the point I went inside, I did order online and order was ready but could not get someone to help
Source: Google
Leah
★ 1
This is by far the worst service and food from the Popeye's chain that I've ever had in my life. The chicken was not seasoned and tasted like plain flour when ordering a mild family box . The coleslaw was slimy so I returned it and ask for red beans and rice to find it was soupy. The counter worker showed a lack of customer service and came off as very rude at first approach of the counter and more when I returned with the coleslaw. This food was not very pleasant at all. Fries were soggy and cold, meat was slightly undercooked and showed signs of pink and red. I Threw away over half of the meal I ordered at over $40. My family and I are very disappointed and displeased with the service and food here at this location. Better luck somewhere else never here. Thanks, But no Thanks. Please Retrain employees.
Source: Google
MuniEverythingEverything
★ 5
This is my favorite Popeyes obviously drive all way from Milwaukee to get this Popeyes because they have great customer service always clean always fast service always on time always greet me with happiness always have a respectful mindset and I really love how the food comes. It’s always fresh and hot And when I ask for anything extra, they always make sure they handle it in the best manner with no attitude so I thank you so much for your great service for the whole crew. Keep doing your good job. Keep being a good candidate because we all appreciate you. I came here around 1:14pm .
Source: Google
hafsa khan
★ 5
Amazing staff!!!
Source: Google
khan mehroz
★ 5
Excellent service, nice staff
Source: Google
viquar unnisa
★ 5
"The staff was friendly and helpful, quick and responsive and the process was smooth!" and "The food is amazing , and the packaging ensured safe transport".
Source: Google
Zulmara Santeliz
★ 5
Super excelente atencion
Source: Google
Fishin Fool
★ 4
Source: Google
Jenine Conley
★ 2
I would have gave a five but this new young lady wanted to charge me for sauce and I had 6 strips she gave me one sauce and wanted to charge for another. Which the manager has not even done.
Source: Google
Jason janczak
★ 4
Source: Google
Ashwinder Kaur
★ 1
I have went there twice and both time I received horrible service. The staff is extremely rude and I will not be returning. Always forget part of my order and then are extremely rude about their mistake.
Source: Google
David Sparks
★ 4
*Update* - the service that I had for this stop was great. Quick. Friendly. She asked multiple questions to make sure that my order would be exactly what I wanted. The food came out correct and quickly. Definitely worth stopping here!
I was happy to see a closer location for me to stop at Popeyes - especially for their wings since other chicken places don't seem to like serving wings! Walked in during the week a little after 4PM. Place was empty and I figured I would be in and out quickly. Stopped in the bathroom - very clean - and came out to order my food. I did see someone walk behind the counter to look at something on my way to the bathroom but a couple minutes later, they were nowhere to be seen. I walked back and forth by the counter and did see someone on their phone by the back door. Took a bit but finally someone came out and took my order. They were very nice and the food came out pretty quickly. The food was very good but I could have done without the wait for anyone to acknowledge me.
Source: Google
Dawn McNeish
★ 5
Source: Google
Chantal Luster
★ 2
Bland food! It didn’t smell like Popeyes, and it definitely didn’t taste like Popeyes. Nothing was flavorful…very nasty even down to the fries. Some of the chicken was soggy too…Has the recipe changed? 😩
Source: Google
Donald'll Wright
★ 1
Sat in the drive thru for 20 minutes and still am waiting. I thought maybe being a new popeyes it would be different. I guess popeyes terrible service is a popeyes thing. Now the guy came to the window and doesnt know my order. TERRIBLE
Source: Google
Albe Heinen
★ 5
Love that chicken
Source: Google
Asha Patel
★ 5
Source: Google
Sophia Petersen
★ 1
Rude manager wings look nothing like the photo or anytime that I’ve gotten them missing items and the girl manager needs to learn customer service 🤪
Source: Google
Better Business
★ 5
Very kind staff
Source: Google
Albert Hornsby
★ 5
Source: Google
Chandler Condell
★ 5
Best customer service I've ever received at a Popeyes.
Marcus deserves a raise, a corner office with a view, and a plaque that says employee of the century.
Source: Google
Ken Kress
★ 5
Source: Google
Dan Banks
★ 5
Source: Google
Edwin Escalante
★ 5
Source: Google
Jennifer Andersen
★ 5
Source: Google
Regenald Ward
★ 1
the food was not what I order. the people were rude
Source: Google
T Wilson
★ 1
Food was not fresh. Fries stale and wings not hot. My food taste like it was just sitting. I order while I was in the restaurant.
Source: Google
Nikki Tillman
★ 1
I found a broken chicken leg in my meal. I called the location and they said I could come back up there and exchange it with another leg. I drove back and the kid that took my order got the manager who came out and said what do you mean it’s broken? I pulled it out of the box and bent it in half which it was like rubber and black on the inside. She says what do you want me to do about it? I asked her to replace it and she said No I asked why she said “thats the one you bought!!!” Then walked away. I asked what if the customer isn’t satisfied? Don’t you supposed to satisfy your customer?? Ive worked in customer service all my life and always try to satisfy my customers as long as it’s within my power to do so. Exchanging a broken black leg for an unbroken leg would have simply fixed the problem. She is very unprofessional and not a good manager. She came from behind the doorway already mad and ready to argue.
Source: Google
Greg Spice
★ 4
Source: Google
Laurie Herman
★ 5
Source: Google
Terry Nigro
★ 5
Very tasty. Quick service. Wish it was a little hotter when I received my sandwich but it was HUGE!
Source: Google
Nestor Barreto valle
★ 5
Source: Google
T Frederick
★ 5
Source: Google
Joseph Wojciechowski
★ 5
This is the best Popeyes around! Please build one in Oak Creek!
Source: Google
Benjamin Spargur
★ 5
Def one of the better Popeyes I've been to. Very happy with experience.
Source: Google
Joe Baratta
★ 4
Source: Google
Ramesh Choudhary
★ 1
Such a poor service. After making on online order I have waited for nearly 30 mins in drive thru and after such long wait, decided to go to counter and there again I made to wait for 10 mins. Ultimately after 40 mins wait got to know that only one person is working. When management couldn’t make enough arrangements for adequate staffing then it’s better to shut the branch until enough staff is recruited or provide a message on online for customer about time delay to deliver an order.
Source: Google
Clarence L y o n s
★ 1
Tasted awful ($6box, Leg & Thigh/Red Bean & Rice), chicken was abnormally small, didn't finish meal.
Source: Google
Erik Sanchez
★ 3
It was ok. The service was just ok The place was clean ,the bathrooms were clean as well.
Source: Google
Joe J
★ 5
Everything was amazing, my faith in popeyes has been restored
Source: Google
Tim Stevens
★ 4
Hot and fresh food. Served quickly.
Source: Google
Diane Martin
★ 5
We had their chicken sandwiches with fries and all food came out hot and delicious. Service was great.
Source: Google
Deryck DeGrave
★ 5
Source: Google
Jim Haessly
★ 5
Source: Google
Jake L
★ 5
Order was fast. Was very clean inside!
Source: Google
Sam Guzman
★ 5
Source: Google
Javier Salgado
★ 1
I order regular chicken and they give me spacy and I order regular lemonade and they give me frozen lemonade
Source: Google
Ray Whitfield
★ 5
Nice clean store managers are very nice everyone was respectful definitely coming back and referring other to join me as weel
Source: Google
Michael Swanson
★ 5
They were really polite and I got to substitute my drink for another side! The chicken was tasty!
Source: Google
Steven Chelf
★ 1
Horrible experience, went here on 3/12/2025. Ordered a 8 piece chicken only and recieved the smallest pieces of chicken. A drumstick smaller than a chicken wing to give you an idea. The people who run it have no clue what their doing. Other locations will throw in 2 or 3 extra when that happens. Called the store and was blown off by the rude manager. STAY AWAY FROM THIS LOCATION! Should of known there was problems going at 5pm and seeing no one there.
Source: Google
mairo meza
★ 1
I went to this Popeyes location yesterday and the manager had an attitude and she refused to serve me and shut the window to my face. As a customer im not coming back.
Source: Google
Brian Williams
★ 5
Source: Google
Tammy Hunter
★ 1
I came for lunch break which is 30 minutes. The Manager Penny was rude asked a question she got ruder then I still ordered my food waited she sent everyones orders out except for mines by this time I was livid and hungry asked for money back she proceeded to say she's not going to give it to me but my friend I refused she said she was going to call the police because I wouldn't leave without my money. As if I was scared. Once she realized that I wasn't she threw my money on the counter and said don't come to Her store ever again as if I would. I'm quite sure you guys get reports about Ms Penny all the time until you guys do something with her your ratings will remain low.😡😡😡😡
Source: Google
kevin kevin
★ 1
This place have the most hateful and rude the Manager and management....
Company hired this kind the leader is Ridiculous....
Almost want give None stars...but other hand the worker still nice and smooth, want separate with the Manager....
Source: Google
C N
★ 5
Nice clean place. Order was easy and the food came out quick! Fresh too. The guy at Drive thru window is super friendly. He asked us many times if we need any ketchup or sauce. He gave us a lot too. Definitely hidden gem.
Source: Google
pablo duarte
★ 5
The food was excelent and the service was great restaurant super clean and staff very friendly
Source: Google
ShamaJ Williams
★ 5
I went into the restaurant and first off, it is the cleanest Popeyes I’ve ever been to! All the staff were very friendly and helpful and got my food to me pretty fast. I’ll definitely be coming back again.
Source: Google
Jimmy Velasquez
★ 5
Went inn to get some food and they took really care of me manger Ms. Penny made sure all was good before I left thank you
Source: Google
UNIFORm Music&Band MUSIC &BAND Intl.
★ 1
Staff are rude, especially The old woman
Source: Google
Courtney Gutsmiedel
★ 1
Called to ask how to cancel an order on the app. The employee said "im new to that app so I don't know nothin." I said , "um is there anyone there that knows anything about it I could talk to?" She told me i didn't need to talk to her like that and hung up.
Source: Google
Jeanne Frittitta
★ 5
Source: Google
Rey herrera
★ 5
Hidden Gem. Great food and service amongst many other restaurants. General manager went out of her way to accommodate my order. You can see the way her store looks, clean and well ordered, she runs a great ship! Best Popeyes I have been to in wisconsin! Kudos.
Source: Google
Dan Raymus
★ 5
As someone who’s visited Popeyes locations across the U.S., I can confidently say this particular spot stands out! The drive-thru service is absolutely top-notch—from the friendly and attentive interaction at the speaker to the warm professionalism at the window. The staff truly cares about their work and the customers they serve, making you feel appreciated with every visit.
What sets this location apart is their commitment to getting everything right. They listen carefully to special requests and ensure they deliver exactly what you’re hoping for. And the food? Outstanding, as always! Everything is hot, fresh, and flavorful—just what you’d expect from Popeyes, but taken to another level thanks to the exceptional team behind the counter.
The atmosphere and service exceeded all my expectations. If there were an option to give 10 stars, this place would absolutely deserve it! Highly recommend stopping by this location.
Source: Google
Tracie Clubb
★ 1
Went for dinner in the drive through ordered and handed them my coupon. He took the coupon and my cash, gave me change. I asked why was it so much, I had a coupon. He took a few minutes and said I needed to let them know at the window. I am pretty
Sure he meant the speaker. I let him know it was my first time here it’s a new store. He wanted to give me my coupon back and told me to use it next time, and showed me little codes that I was suppose to tell them . I let him know I needed to use the coupon this timer and if he could void the transaction and re-ring it?He asked me to wait so he could contact his regional manager. He returned and said no. Well at that point I requested my money back and I will return the food, again he had to contact his manager. Then said to me “first you have to return the food and I will return your money”. lol. What a bad business transaction! I went across the street where I normally go. I gladly paid more at KFC for my meal that is always good and the service is A+ in fast food! Wow. Just wow.
Source: Google
Brian Jansen
★ 4
Great food and fast service.
Source: Google
Patt Zellen
★ 1
Ordered breast ..not properly cooked, pink at bone.
Apple pies were still raw in the inside 😢
Source: Google
Michelle Jackson
★ 5
Source: Google
Bill N
★ 1
Popeyes is OVER CHARGING customers. Check you reciepts. Wisconsin Dept of Revenue only allows a sales tax of 5.5%, but Popeyes at 7305 122nd Ave Kenosha, Wi is charging 6%. I contacted the on duty manager and was told she did not have control over the prices and the taxes. The manager then called her boss who tried convincing me that Popeyes can charge an addtional tax bringing it to 6%. I contacted the Kenosha County Treasurer and the WI Dept of Revenue who instructed me that the tax in Kenosha County is limited to 5.5% and a merchant can not impose a greater tax. I was also asked to complete a Dept of Revenue document which will be forwarded to their fraud department. In addtion: I also found the same 6% sales tax at their location in Somers, WI near Walmart. Buyer Beware.
Source: Google
Jason Wrobleski
★ 5
Foods awsome...not cheap..
Good people work there...great customer service 👏.
Source: Google
Young Slimez
★ 1
Rude
Source: Google
King Austin
★ 5
The only reason I’m writing this review is because of Marcus. His hospitality, professionalism, and patience with my elderly mother made her night. As long as he’s here, I’ll keep coming back!
Source: Google
Kole werth
★ 3
Too greasy.
Source: Google
Steven Farias
★ 4
Source: Google
Beverly Novakovic
★ 1
I just found out we’re having a house full of family this evening. So my go to was something that the grandchildren like, love. I called Popeyes near the Hwy. in Kenosha WI. When I called, I’m assuming a manager answered the phone.
She asked if they could put me on hold so they could take care of someone in drive-through, I said sure no problem.
When she came back I told her that I need a box of chicken 25 pieces, 10 thighs and 15 legs. She said, oh we can’t do that; that would short someone else on legs.
I said well then I cannot place the order
BAM she hung up on me!!!
I cannot believe that I received such a disrespectful response. We have ordered from here many times, usually around the holidays The service has always been wonderful, however whoever answered the phone this morning absolutely showed no respect for customers. Very disappointed.
This is NOT how you keep customers!!!
Source: Google
That's Disgusting
★ 1
THIS MANAGER DELIBERATELY SERVED MYSELF AND MY GRANDDAUGHER THE COLDEST CHICKEN YOU COULD POSSIBLY GET. IT HAD CLEARLY BEEN SITTING OUT FOR A LONG TIME.
THIS SIMPLY IS NOT EVER ACCEPTABLE.
Source: Google
Nicole Ray
★ 1
My husband and I ordered two separate orders through our apps on our phone.
Apparently, the manager decided not to cook anymore Fresh Chicken and gave us legs and wings vs. breasts, thigh, 2 legs, and a wing. Even this chicken was 3-4 hours old.
Mac and cheese were old. Mashed and gravy were good. I called there, and the same manger put me on hold and never came back to the phone. Seven minutes went by, and a young man picked up and refused to say anything and just held the phone. My husband said they were all high and service was not pleasant when he went inside at 8:30 pm and.
Our food should have been fresh as we picked up our food at 8:30 pm
This service is not satisfied at all
Source: Google
Rick Whitford
★ 5
2 piece snack over 10 bucks. Crazy! I told them it was too high. They told me about a special and saved over 3 buck and got more food. Thanks.
Source: Google
Nora Winkowski
★ 5
The food was nice and fresh. Service was excellent. Very clean and organized.
Source: Google
S Williams
★ 1
Terrible Customer Service today in drive through today! i only requested that the shrimp be made “ Fresh” why did i do that” i was answered rudely like “ we always cook items fresh” as i continued to answer I was rudely ignored and asked did i want to proceed further! how are you so offended get a question that was politely stated…
Source: Google
Trish Coleman
★ 5
Source: Google
Det Addison
★ 5
Excellent food and service
Source: Google
Gorfken X
★ 5
Source: Google
ray ray
★ 2
Food is expensive at this Popeyes and they like to sneakily upsell the size drink you get with a combo meal- when I asked the cashier why I was being charged for a bigger size drink she said the register does it automatically???Beware$$$$
Source: Google
Chris Abernathy
★ 5
Excellent food fresh customer service
Source: Google
Jeremy Woolley
★ 1
Ordered boneless wings got home and they were ice cold. I called and spoke to manager Shelly and basically called me a liar so I said I would do a review. I called back to speak with her manager and she called me a liar again and refused to let me speak with anyone above her and hung up on me! WOW! What happen to customer service?? This place doesn't care about you or your business so I would not suggest them.
Source: Google
C Faust
★ 1
Waited in line with no one in front of us for 5 minutes. And asked the people waiting for their food how long they waited and they said 10 minutes.
I'm sorry it want that busy the dinning room was empty and only 2 or 3 cars in the drive thru.
Why is it Popeyes can't have employees that are able to work or enough employees?
Source: Google
John Mccurry
★ 1
Worst customer service ever. Extremely Rude.
Source: Google
Samella McClary-Brown
★ 5
Very friendly server. Great food as always. Great price.
Source: Google
Janel Krieg
★ 5
Delicious 😃 popeyes is the BEST!!
Source: Google
Jimmy “The Dog Pound”
★ 2
The food here is about average for Popeyes, which came as a shock because they are charging premium prices. The food here is super overpriced. Go across the street and get some KwikTrip chicken.
Source: Google
Kim G
★ 2
I wanted to try the boneless wings so I went to the drive thru. I ordered and when I went to the window, they told me to pull forward, which I thought was weird because I didn't pay. Someone came out and said I needed to reorder and go back to the drive thru. Not sure why they couldn't tell me this at the window and retake my order there, especially since there was a line now.
I went back and after seeing 3 cars get their orders taken at the first drive thru lane while I sat there, they finally took my order again. Thankfully they didn't make me go around a third time, but when I got home I found out that instead of the mild boneless wings I specifically went there for, they gave me the ghost pepper bone in wings.
No apologies throughout any of this. Frankly it seemed like they were annoyed at ME for their issues. I'd rather drive further south to the other Popeyes. Never have to worry about getting the wrong order there.
Source: Google
Isra G
★ 1
Manager so rude and mad didn’t sell food to me just cuz I ask about prices.
Bad service to customers.
Source: Google
Up Town
★ 1
Uncooked food.
Source: Google
Crystal Williams
★ 5
I was amazed at how the young lady Zae took multiple orders, packed them, got them out to drive through and the lobby all while working alone with one other young lady. She made sure to say be with right away!! And still managed to wipe down seats and countertops after customs left. She is what this world needs. True definition of a team player. Not to mention I come to this location from Milwaukee. Such a nice day with great customer service Thank you🙏🏾
Source: Google
Jeralyn Mulkey
★ 5
Usually get really good food here
Source: Google
Mr. Hibb
★ 5
The location is for coming. Go traffic, so it's pretty quiet inside. But the service was tremendous and the food was pretty good too, although it's hard to choose what to have. You can almost have everything on the menu, but you probably really don't want to do that, because I think you know why so once you enter know what you want, choose the best for me I chose the family chicken strips Meal. The drive through is available as well. The Mac & Cheese is worthy. And don't forget your red beans and rice.
Source: Google
Teresa Scarpace
★ 5
Yum!
Source: Google
Montell Taylor
★ 5
Source: Google
Jamal Campbell
★ 5
Source: Google
Jamie Larson
★ 2
The cashier had an attitude. Asked for ranch with my chicken tenders didn’t get it. Went to the counter only to have 2 workers walk past without helping. Manger did give a us one sauce. It was like we were a problem. The kicker was when a black lady came in for ranch also ( she was in the drive thru) . The manger was VERY rude ( and I thought wow when I got my sauce) . Threw the ranch on the counter and gave a RBF. I didn’t end there.. The husband (bf) came in for 2 ranch and was willing to pay. He wasn’t rude but could tell he was unhappy. The Manager rudely told him to get out.
Only reason they got a 2 start was the food came out fast and was fresh.
Do better Ms manger !! As I can see not the 1st time she has been rude.
Source: Google
Michael Watson
★ 1
Waitad 45 min for order on Sunday afternoon, no customers, they gave my order to someone else.
Source: Google
Scott Carson
★ 5
This restaurant has some of the friendliest employees that I have ever encountered. The food was hot and fresh but what really made it was the attitude of the employees!! It was just such a pleasant change!
Source: Google
Janet Daniels jr
★ 1
The gm Penny has huge anger management issues as was a drive thru customer and been there for dine in now witnessing what a business isn't suppose to have around their customers all displayed on camera. Personally I went Within this week and never again as will have my ride drive farther then go to the closest when visiting friends or family now.
The general manager is highly disturbing and disrespectful to her staff like the customers. I would never again take my daughter to this place again due to the environment and how she personally treats her employees. I thought Popeyes is family oriented? Shouldn't the behaviors happening in the restaurants not steer the customers away now? Shouldn't all the staff be able to understand each other and be fluent in English not just Spanish?
She is unable to hold English speaking individuals as the cashier that took my order few times this week was very polite and respectful and responsive to the customers needs. Although the general manager didn't have to yell at the cashiers like kitchen staff. Whatever her issue is she definitely needs corporate to retrain her professionalism like many other things to run a proper successful business as customers see everything said and done. I am apologizing this location doesn't deserve any stars for how the business is being ran and personally want a call back in some kind of way as was so disturbed to contact by a review and gonna call corporate as no one deserves that inhumane treatments at work or being customers witnessing what is said and done now to the employees.
Source: Google
Cindy Almazan
★ 5
Source: Google
LUE STEPHEN
★ 1
ON MAY 6, 2024, I MADE A $36 PURCHASE OF CHICKEN. THE GUY GAVE ME DARK MEAT. I TOOK THE DARK MEAT BACK TO GET MY CHICKEN. THE WHITE LADY WITH BLONDE HAIR AND A NASTY MARK ON HER FACE, TALKED TO ME LIKE I WAS GHETTO. SHE SCREAMED AND TOLD ME THAT I COULDN'T HAVE TWO SAUCES. WELL DAMN!!! YOU SCREWED UP MY ORDER. SHE ALSO GOT AN ATTITUDE BECAUSE I BROUGHT MY CHICKEN BACK. THE WHOLE EXPERIENCE WAS HORRIFIC. YOU HIRED SOMEONE WHO DOESN'T SPEAK OF LICK OF ENGLISH. THE BLACK LADY HAD TO GET A TRANSLATION ON HER PHONE SO THE GIRL COULD UNDERSTAND THE WORD "CHICKEN". THIS PLACE SUCKS. IF IT WAS BLACK OWNED, THIS SITUATION WOULDN'T HAVE HAPPENED. THE CHICKEN DIDN'T HAVE ANY CRISPINESS. IT WAS SKIN ONLY. PATHETIC AND SORRY!!!!!! POPEYES ARE HIRING ILLEGAL IMMIGRANTS!!!!!!
Source: Google
K P
★ 1
Slow af
Source: Google
Claudia Snyder
★ 4
Source: Google
Slkk Sims
★ 1
Way way too expensive, 8 piece $22(chicken only), 2 piece(chicken only) $11!!!!!. Food NOT seasoned at all. Wing specials are fried then covered in that particular sauce😭
Source: Google
Bill Mulkey
★ 5
Food was good and fresh
Source: Google
Sherry Dismuke
★ 4
Source: Google
DJ G-Love
★ 1
(Despite just opening and no one in the store but me) 1st of all don't use the drive thru unless you're will to scream they placed it directly in front of 1-94 expressway, and the traffic is LOUD (talking about poor design) so anyhow I got out and went in.Despite me going in, and being the only one in the store at the time, my order still came out wrong, and the food was COLD aka (in their world) Luke warm aka COLD GREASE (which we all know TASTE BAD) .... The Cold or should I use their term warm chicken and fries is the worst and nasty... When I called them I got the same person that took my order and she agreed to replace the one piece of chicken that they didn't get correct and the order of cold fries they got wrong and served COLD instead of replacement of the entire order ... besides that I was over charged by $4.23 (yes I was refunded that back at least)... I ended up tossing the whole order and going to subway😒 this is the worst experience I've had ever at any Popeyes I've ever been to .....all I can say is Buyer Beware
To bad they didn't know I was a national recordimg artist with a big fan base,and I sure am going to post this experience on my social network pages so no one else has the experience at this particular Popeyes that I just had ..... DJ G-Love
Source: Google
Amy
★ 5
Source: Google
tony schwartz
★ 1
Terrible service!! Black girl at the speaker was RUDE and had ATTITUDE!! I just ended up pulling through and leaving without ordering. AVOID THIS PLACE!
Source: Google
Luke Garland
★ 5
Source: Google
Jun Zhang
★ 1
Worst Popeyes here, the dude ignores the customer and keeps chatting with another person.
Source: Google
D B
★ 1
That's twice in a row, no napkins, no sauce that I paid extra for. Old white lady blamed "the Mexican girl, she don't speak English." Never going back.
Source: Google
KFA
★ 5
Service and food is great.
Source: Google
Jason Stanley
★ 3
Management or whomever took my order was rude. Cant imagine being such nasty person. Forgot to give me my change and acted like it was my fault. Sorry lady. You Suck.
Source: Google
Ray
★ 1
Yo this place is in desperate need of help. SEND HELP. Waited FOREVER. Popeye's chicken is good but not good enough for this wait time. 20 minutes went by, no food. I had to go up to the counter and even then no one knew what was going on. Got a refund and came to McDonalds. 4 minute wait.
Source: Google
Drew R
★ 2
I came here with my kids excited to try this new location. They had for a while only 2 workers and eventually we saw a 3rd person. I went to stand in line and I was the only person. I stood there for a few minutes and no one saw or acknowledged me. So I went and ordered on my phone thinking maybe they didn't take in person orders....😂🙄
Then... we waited.... for like 20 minutes... for our food. There were a lot of people then who came and waited for their mobile orders.... there was a lot of frustrated people waiting for their sandwiches. People even walked out bc of how long it was taking for a cashier to come to the counter.
Then I had a mix up on my order. I waited in line and told them. I think they had a panic attack and then asked to see my receipt... then after they saw I was not lying they gave me the right items...
Now... for the flavor... it tastes like every other Popeyes and flavor was present... but... the wait is absolutely not worth it. I wanted to love this new location but sadly I will be avoiding it like the plague.
After waiting over 10 minutes for my food I immediately regretted already paying bc I would've left and went somewhere else.
They are WAY understaffed.... I would not recommend this location until they are fully staffed.
Source: Google
Mikey G
★ 1
worst service i’ve ever seen
Source: Google
Michael Durkin
★ 5
Was a great experience! Staff were amazing and knowledgeable!
Source: Google
Nick Jones
★ 1
The management is very rude… the older white lady literally was screaming at staff and was rude to a customer in drive… if this is how the company lets managers treat employees and customers it wont be open very long please do better popeyes!
Source: Google
T
★ 2
I wanted to like this new Popeyes but the service here was subpar even for Popeyes. I placed an online order for a single spicy chicken sandwich because I knew that would be more than enough food to fill me up and for $5 I thought it was a great deal.
When I got to the restaurant 10 minutes later I was expecting the order to be ready by the time I got there. I informed the older female white employee my name and she informs me that they have no online orders with that name. Then she started accusing me of not doing it correctly or at the wrong location. Then she checked the receipt printer and my ticket was there. Luckily a cook in the rear was smart enough to figure it out and had it ready by that time, but when the older white female employee (I didn’t catch her name) saw it was only a single chicken sandwich she repeated “only a sandwich?” And she started laughing like I was some kind of joke.
Avoid this Popeyes!!!
Source: Google
Juni Park
★ 5
It was so fast, so fresh and hot! Britney at the front was so friendly and so welcoming - im definitely coming to this location other than other kenosha location!!!!
Source: Google
Keith Kane
★ 1
The chicken was good and that was all that was good. There was barely anyone in the restaurant. Service was horrible they couldn't make change and the Mac n cheese was so bad it was mush. The basket tasted fishy I don't even know how that would be possible. And I had to wait 15 minutes for a 2pc and 2 sides. They were definitely over staffed there were more people in back than patrons in the restaurant.
Source: Google
Gabriel G
★ 1
longest wait for chicken I've ever had at a fast food place, there were literally 2 other people and my order took 20 minutes... 8 employees doing nothing 2 of which were on their phones visibly smh
Source: Google
Raymond Slupik
★ 4
Food was good but for some reason this restaurant charges 6% sales tax . Kenosha is 5.5 % dont know why ?
Source: Google
Rob (IFA)
★ 2
Dirty inside the restaurant. Service is very slow.
Source: Google
David Schuch
★ 5
Omar ensures total satisfaction with your visit. Fresh and hot every time 🔥
Source: Google
Louisa Medrano
★ 5
This is the best Popeyes ever! Super clean food was good and hot and they had everything I ordered! Yum! Thank u!
Source: Google
Mind XD
★ 5
Excellent customer service
Source: Google
Lisa Wortman
★ 2
Source: Google
Mohsin Naeem
★ 5
Source: Google
Hailey Boss
★ 5
Source: Google
Josue Sequeira
★ 5
Este nueno popeyes esta super bien la comida esta muy buena esta super
Source: Google
Talha Siddiquie
★ 5
Source: Google
AbyGroups “POPEYES” AngelRodriguez
★ 5
glad they open, loved the new store
Source: Google