Popeyes Louisiana Kitchen

Kenosha, 3905 75th St, Kenosha, WI 53142, United States | ★ 3.7 (1504 Review)

📞 +1 262-942-7575

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Chicken restaurant Cajun restaurant Fast food restaurant Restaurant Seafood restaurant

Description

Swing by your local Popeyes at 3905 75th St and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

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 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen
 Popeyes Louisiana Kitchen

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Reviews

Marie Pearson

★ 5

Drove all the way from Racine to experience this location. Fast, friendly and the food was delicious. The young lady at the window was ever pleasant and kind and My large order was ready quickly and fresh!

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Russell Davis

★ 4

Wings and a chicken sandwich.

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Luberth Gomez

★ 4

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chris cecala

★ 4

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Nicole Gyal

★ 5

Always friendly people, and good food here. Whoever the young caucasian man at the window, hire him as manager he’s awesome !

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Kelly

★ 2

I come here a lot but the last two times I was here the customer service was horrible!!! Absolutely just rude! It’s unbelievable the way the food is good but it makes me not want to return ever because the way the lady was talking to people and treating people was just crazy to see. Sorry but I won’t be back!

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Patrick McDermott

★ 5

Kinda hard to get too, but worth it.

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Linda Smith

★ 1

I gave 1 star so I can say never ever go here!!

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Linda Smith

★ 1

This place is horrible! They gave me old dried out chicken. The thigh was black on top. I live in Caledonia the staff said we can exchange it but you must bring it back. Im throwing it in the garbage so no one gets it tomorrow like I did
This so sad there's no way they didn't know what they gave me. This is just messed up this was the popeyes on 75th I will never ever go there again nor will I recommend them customer service just gone.

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Toby Payne

★ 5

No complaints.

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Jordan Hanson

★ 1

Rude customer service. I had my order messed up 2 weeks ago. I don’t live in the Kenosha area so they told me they would send giftcard through mail. This was coming from the district manager when I called. It’s been weeks and I received nothing. I just called to ask about it, they answer the phone and once you explain to them what’s going on, they get all rude. I even have a phone call recorded because he was practically laughing about it.. saying they been out of lettuce for awhile now. I told them I will call back and now the phone isn’t even going through like they turned it off. Is that customer service to you? I am reporting this “establishment” to BETTER BUSINESS BUREAU.. apparently they can do whatever they want because they are privately owned. They even said that. Ran by clowns rename this company as the “CIRCUS”.

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Kathy Olsen

★ 5

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John

★ 3

Love that chicken

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talha khan

★ 5

Staff is quick, food is great and excellent service.

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Eliza Jade

★ 1

No lettuce on my chicken wrap. Cashier was nice tho.. tried to call no answer

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Melanie Friedrich

★ 1

Horrible service. Will not be back to that location. No customer service. "Manager" Rome is the worst. Gave me the wrong items in my order, when calling over 20xs and finally getting an answer say to come in for an exchange. No i need a refund. Oh we. Cant give refunds. Y'all messed up my whole order, got no sauces and i cant get Half my money back? Rude and in professional respones. Horrible experience.

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EMD

★ 5

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Katie Bryce

★ 1

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Coleen Miller

★ 5

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Elizabeth Shelton

★ 5

This past Saturday I placed a very large order for fried chicken carry-out for a party. The young lady named Hayley (not sure if that's how she spells her name) working at the front counter was very helpful and polite. Hayley and her co-workers were all working hard to get many orders out quickly. The restaurant was clean, unlike Milwaukee locations. I was impressed by the great service I received here and the fried chicken I ordered was fresh and tasty. This is probably the best, or one of the best Popeyes locations in Southeastern Wisconsin.

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Anthony Heard

★ 5

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Ken Kress

★ 5

Excellent customer service

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James Elrod

★ 4

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Mahogany CARES Foundation Inc dba Mahogany CARES

★ 3

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aim6813

★ 5

The best chicken sandwich. Period

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KateLynn Bahrs

★ 1

$45 for THIS?!?!?

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Stacy Hudlun

★ 5

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William Blader

★ 5

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LeftySwordsman :D

★ 3

I wish you guys would have told me that you were out of pickles before I completed my order. The flavor of your sandwiches is boring without the pickles. The crunch and overall texture is still fine though

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Gina Colombo

★ 1

Slow and unaplogetic...25min wait after you pay in drive thru...then u walk inside and they literally just hand you drinks and say nothing..no food..nothing....noted Popeyes !

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Nancy Rios

★ 1

This place has rude workers and never take accountability for their messups. Ordered 2 orders of the 2 wrap deal. They gave me a wrong one. Called and they swore up and down they made it right which they didn’t. Instead of taking accountability and apologizing. I had to pay for another one even though they messed it up.

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Tara Nicole Payne

★ 1

Slow service. 20 minute for fingers .

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Juan

★ 5

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Desiree Lee

★ 5

I drive from Milwaukee to go here! Cleanest store ever!

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Kevin Gwinn

★ 5

We've been loyal customers for years and will continue to come here from racine
BPE=BEST POPEYES EVER
Keep it up!!!

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Mary Iaquinta

★ 5

Jeyson was friendly, courteous, professional, and efficient, greeted me with a smile and ensured my order was correct. Committed to a high standard of excellent service and quality products. Very kind and welcoming atmosphere.

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Gunner Paar

★ 1

Why is it everytime I go to this location yall lie to my face and tell me you don't have the popcorn shrimp anymore or that you don't have any for the rest of the night mind you yall don't close for another 2 hours so either that means your too lazy to do your job or you serve people popcorn shrimp that is over 2 hours old either way it's not a good look for yall

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La Shawn Johnson

★ 1

I came to order 16 piece family meal now I was told had to wait for chicken because they ran out of chicken I told will be a 12min wait but turned out to be 25mins then I was told for my wait will be given extra chicken for waiting so long didn't get it.

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Rosario Muñoz fraire

★ 5

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Scorpio scorpio

★ 5

THESE GUYS AT THIS LOCATION ARE AMAZING THEY AND ALL NEED A PAY RAISE IMMEDIATELY THE CUSTOMER SERVICE HERE IS TRULY A GREAT EXPERIENCE KEEP UP THE GOOD WORK GUYS

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Wesley Arnold

★ 3

Service was great!!! Very friendly. However, I was excited to try the boneless wings and was very disappointed. The original with no sauce was the best and good quality. They replaced their original BBQ sauce!!!!!! Why!!!!?? I also got a six piece signature hot and it was inedible because the sauce its tossed in is almost granular like the sugar hasn’t broken down. I couldn’t take a second bite. Thank goodness for the original rice and beans! Don’t change what ain’t broke Mr. Popeye!!! A much lower score because I’m used to Popeyes being great and this was just not good. I’d go for the regular bone in chicken.

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Isrrael Sequeira

★ 5

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Ebony Daniel

★ 5

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RØMØ DØT

★ 5

This is the most Outstanding Customer Service I’ve had at this Place Food was Perfect This Will be somwhere I’ll never stop coming to

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Mersedes

★ 5

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Azaria Tanner

★ 5

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Chiffon Saucier

★ 5

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Bino Savage

★ 5

Enjoyed my service and food at Popeyes in kenosha,Wi store number #4022

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James Hall

★ 1

The place should be closed down. The health inspectors need to visit this place. All the food was burnt and cook in old grease. The biscuits were bricks, Mac and cheese old. Don’t go here.

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Sofia MacDonald

★ 1

Raw chicken. Ate in restaurant but then took the leftover tenders home. Decided to reheat them later that night and found the chicken was raw. Disgusting.

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Melissa Pederson

★ 1

I visited hear and was given the wrong order . The same as the car before me. I tried to Call with NO answer and the young kid with the messy hair needs a better attitude. And I go to a Popeyes EVERYDAY. Just bad all the way around.

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Barbara Ancona

★ 2

Make sure before leaving drive thru to check your food. Shorted again
And they never have pies available , always a 7 minute wait. So disappointed again.

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Steve Formella

★ 1

Just went through drive thru and was told to pull around and they would bring out my food,finally dis 17 minutes later

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Martha Gilliard

★ 5

Food was good

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Tribal

★ 1

Bought my girl & I each a 2 piece w/ biscuit w/ a small drink. $24.00 for 4 pieces(2 oz pieces) of chicken is criminal gouging.

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peedanie

★ 4

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Asia Leach

★ 5

This is the cleanest Popeyes I’ve ever been to! They had all items they sell and the customer service was beyond amazing.

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Roberto navarrete

★ 5

Great service

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Gay Nordquist

★ 1

I ordered a fish, coleslaw and fries, fish tasted old! Probably from last lent season. Coleslaw has a funny taste and fries were luke warm and looked like they were fried again and left out again

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Juvia Vines

★ 3

Always very clean and the staff is always great. Also Rayvon has great manners, very professional.

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Judy Jones

★ 2

Took us 30 minutes after we ordered in the drive-thru , and my husband had to go in to get it . There was only one other car after us ,and there was nobody inside . The order had very small amounts. We were very dissatisfied . It's like this every time we go there . We will not EVER go back . We have given them many chances . It's always the same .

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Sara Kessler

★ 5

Best fried chicken sandwich I’ve had by far. Chicken was crispy, juicy, and tender. Strawberry cream cheese pie was fantastic. Will definitely be returning.

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sin chuf

★ 5

Fast and friendly staff

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Julie Stancato

★ 5

I love this place. The food is always good (and hot) and the people are always nice . And I don't have to wait forever too. Food comes quickly. One of my favorite food stops.

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Kevin Gentner

★ 5

I went here a few weeks ago and I really enjoy the food and whatever I order, the service is very good wether you order in person or digitally.

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Joe Mama

★ 5

Great customer service, food is hot no matter what time I come in.

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Dawn A

★ 5

Great hot lunch! Best Popeyes in Kenosha, staff is always so helpful and nice. Amazing customer service and food is never cold!

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Mohd Yaseen

★ 5

Very good experience
Good management
And the staff is very friendly serving hot and fresh food

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Karina OGuin

★ 5

Hailey is amazing!

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Carolyn Fluellen

★ 4

Very rude and 👎 👎 👎 👎 👎 👎

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Jake Pitsch

★ 5

Great location. Service is always prompt and courteous. I don't think I've ever had to wait more than a few minutes to get food here!

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Michael Gonzalez

★ 5

Thank you for the great service and hot food. I love Popeyes!!

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Jessica Lancour

★ 5

This is the only Popeyes location I will go to. Everyone is nice and food is always hot!

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Chad Koba

★ 5

This is the best Popeyes location in Kenosha by far! Their staff is friendly and fast and the chicken always comes out hot and fresh and crispy! We have never had a bad experience here

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Oscar E

★ 5

Very quick and the food is good, staff is friendly

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Gino Leon

★ 5

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Jennifer Boss

★ 5

We visit the 75th street location at least once a week. The employees are kind and very efficient! We normally order the spicy chicken with mac and cheese and cole slaw and are never disappointed! Keep up the great work!!

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WhyGears

★ 5

My food was hot, fresh, and made in a timely manner. The person who took my order was very nice and didn't make me feel rushed while I was ordering. Everything is made exactly how I asked.

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Michael Boss

★ 5

Find was excellent and staff were very polite

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Ryan Rokey

★ 1

I'd be amazed if this location could actually get orders correct. Like the simplest if tasks of reading a pick ticket and making sure items that are supposed to be in the bag are actually in the bag

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Ethan Plaisted

★ 4

Good chicked

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Dustin Durkee

★ 1

This place just can't seem to get it together. The last three times I've been here, the order is wrong, or they don't have what you want ready and want to substitute.

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Bobby Rao

★ 5

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EMBRION

★ 5

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Lachelle

★ 1

Highly disappointed I took my son here and they over charged him in the drive thru. I came inside to let them know she responded, “ did you give her the code at the speaker”? I let her know that yes I let the lady know at the speaker that I had a coupon and that when she did not ask for the code I reiterated to her that I had a coupon”.

I gave the coupon to her at the window where I reiterated it again. She said ok took it and PRETENDED like she was typing the code in on the screen. What she really did was up charge my son‘s meal to a large and charge him an extra five dollars on his card but still gave him a small size of everything. I had to ask her for a receipt (that’s how I found out and called his gift card to confirm).

After letting them know that they didn’t put the coupon code in. She gave me three dollars back which was still short of what they charged him. His fries were cold and there were barely any in the bag. She seems to have had an attitude with me for bringing in the receipt to explain to her the problem. They charged him $12.54 for a small chicken sandwich meal that was only supposed to be $6.99 w/ the coupon. Then gave $3.00 back which means he still payed $10.00 for the meal and they kept his coupon. The math does not add up.

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Rodney Shockley

★ 5

OUTSTANDING customer service @ this particular establishment. My food was hot & fresh when I received it. None of it came from under a
'HOT LAMP'. Every employee was busy in the kitchen or cleaning in the dining room area. Even the manager was assisting filling up the fresh Lemonade dispenser. It all seemed well orchestrated as an outsider observing their teamwork.
All deserved a gold ⭐!!

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John Doe

★ 1

Come here if you want the 2 fries you ordered to be 2 tiny paper bags buried under a pile of soggy fries, your drinks to be almost entirely ice, and not be given a receipt for your order. At least the sandwiches were good. The location in Racine is way better.

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UNIFORm Music&Band MUSIC &BAND Intl.

★ 1

I was my kids this afternoon. My kids take 2 fill cup sodas. Staff lady looked so mad. Then she try to call cops. Then she showed action get out. So bad experience this restaurant. Family’s avoid this place.

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Renee Alexis

★ 1

Terrible service, female manager rude and overheard her making racist remarks. Tried reporting this to corporate, and unfortunately got no where. Please take your business elsewhere.

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Mayreese Green

★ 1

Literally got food poisoning

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Darwin Basantes

★ 2

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James May

★ 4

As with most Popeyes locations, the food quality can vary greatly depending on the time of day and freshness. Usually its still tasty though. Have never had a wrong order from this location, and the staff are always friendly.

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NICKI WRIGHT

★ 3

Well, at this point, there is no indoor dining; which is fine. Being this is the location of my first real taxable job at 15 yrs. old, it taught me great work ethics. The regular employees', our manager Ron, and owner at the time Mike actually made us feel like we were part of another family. Haven't been here in a long time, and there's no reason to post pictures because the drive thru extended into the street; plus to the buildings design. Honestly, once you're in line, you are stuck in line. From drive thru entrance to intercom took about 20 minutes. The prices used to be competitive, but for instance: I paid more for a 16pc. Chicken only box and 12 Biscuits verses the 16pc. Combo included 2 Sides and 6 biscuits. It would've awesome if 6 biscuits was a side. As one employee said, "yeah, the new owners pricing should probably be reevaluated and reconsider", but that's what you get for just being a consumer. However, once you placed your order through the intercom it was smooth sailing. I placed my order, drove up 3rd in line, and waited less than 10 mins. to receive my order. The entire crew was nice, considerate, and the 3 out and the chicken and biscuits were alright.

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Danna P

★ 1

I visited this Popeyes location tonight (November 23) around 9:40 PM with my dad, and our experience was extremely disappointing. My dad was trying to order 2 spicy chicken sandwiches, 1 regular chicken sandwich, and 3 chicken tenders. The employee taking the order repeatedly got the order wrong. Thinking my dad’s voice might not be clear, I stepped in to repeat the order, but even then, he still couldn’t get it right at all even after I repeated myself 3 times.

At this point, a woman stepped in and rudely told my dad, “Can you speak clear, your English is horrible.” She then said, “Let the girl talk, she speaks better English,” referring to me. I was shocked and upset by her tone and treatment, so I tried to explain that English wasn’t the issue since I also repeated the order multiple times and they kept getting everything wrong, and in reality my dad was still in the process of ordering, and they just hadn’t let him finish (He was trying to add chicken tenders to the order, not changing it, but the lady didn’t seem to have the patience to listen). I tried to take a picture of the lady who said that to my dad but clearly she went to go hide in the kitchen.

The way my dad and I were treated was unprofessional, disrespectful, and borderline discriminatory. Popeyes is known for having bad customer service, but specifically the customer service at this location was the worst I’ve experienced in a fast-food setting. The workers here were not only rude and impatient but also discriminatory in their behavior. I would strongly recommend avoiding this location unless you want to be treated poorly and feel disrespected.

*I took a video of when she was talking to us, but I wasn’t able to record the initial part when she made the initial rude comment to my dad, as I didn’t have the camera rolling beforehand, but I’m sure you’ll be able to listen to that part if you check the cameras.*
(I will happily email the video if needed)

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Gregory Sauer

★ 2

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Alaya Hampton

★ 1

I went there to get some food For my family And had a horrible experience the people in there did not know what they were doing and charged me And said they didn’t The attitude they had was unreal. They didn’t even get the whole order right and it was just completely devastating as somebody who works in food service

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Young Slimez

★ 1

Penny is disrespectful

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Kristy Statema

★ 1

If you want chicken go to KFC everyone!! I use to love it here more than KFC but they have went down hill!! You get all breading no chicken!! I asked for Mac and cheese for my side they gave me French fries!! I asked 3 times very nicely can you please put butter and honey in the bag!! I said it 3 times!! And still no butter or honey was in my bag! For 16$ I got shit ass food and they couldn’t get my order right! No one was there in the store or drive-thru. I’m really upset I spent almost 20$ on this and I can’t even eat it!! Just go to KFC don’t waste your money!

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Teresa J Hopper

★ 1

9-6-2024
If I could give no stars to be able to give this review...🤬 I would went there this morning, my order was taken and I pulled around to the window, the girl at the window told me I needed to go back through the drive because she didn't get my order,because she was on the phone...🤬(I was ready to leave the establishment right then and there,🤬 but considering people do have emergencies happen with their families sometimes,I gave her the benefit of the doubt)I go back to the drive-thru place my order again, pull up to the window,pay for my food.. I pull around to the parking lot to check my food and it's the wrong food (you can tell the difference between spicy and mild just by looking under the skin)... At least that's what I was taught when I worked there "back in the day"..I go in to try to get a refund,or exchange it for the correct item,they wouldn't let me do that either,...
🤬🤬🤬🤬
I have been a long-time customer, but no more.I absolutely refuse to spend my money with this business ever again.. I wish the owner of these local establishments,Patricia, would pay more attention to her businesses... And who gets hired.

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S Williams

★ 1

yeah just ewwwww! unprofessional. no washing of hands and flatout just… do go!

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Luna Rosé

★ 1

The store on roosevelt told the doordash driver there was no drink. But I specifically ordered a small dr pepper. Come on louisan popeyes get your stuff together! Pay attention to your orders!!

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April McDonald

★ 1

My daughter and I went here for lunch after her appointment one time. We left and as we were driving my daughter had a lemonade she found a bug in her drink, when I called the manager was very rude never apologized or tried to compensate us or anything. She was careless. When I first started going here it was fine but after that I stopped going and won’t go back. When someone has a complaint about a BUG in their food/drink you apologize and try to make it right which she did not.

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nicholas ocana

★ 4

why would a review of a fastfood joint ask about " atmosphere." Honestly just like every Comercial food joints they want you in and out. The food and service is dictated but the people working that day. Tuesdays is the day to go best deals and you can be lazy because you don't have to cook for the fam. ROLL THE DICE BABY 😭

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ray ray

★ 2

Food is ok but pricey. When you order they upsize your drink without asking or telling you thus resulting in a higher bill...double check your receipt.

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Phillip Nolan

★ 2

I had ordered two bacon and cheese spicey chicken sandwiches and they were just regular. I had it delivered so there wasn't much I could do. It's happened in the past and they will replace the order...but it won't be delivered.

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Bogus One

★ 1

Stay away from this location. I went through drive through and ordered some food. I was told to move forward and wait. So i did. 20 minutes later and nothing. I reversed back and asked what's going on and the manager who took my order realized that I was forgotten 🤦. I just asked for a refund and drove to the sommers location 3 miles away. Much better service.

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Priscella Gazda

★ 5

Hailey and Paula are the best!!!

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Paul Little (Steampunk Paul)

★ 4

Love their chicken but the prices have gotten insane, especially if you don't have a coupon.

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J Barajas

★ 5

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Tanjala Cunningham

★ 1

It was some with the chicken

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david mercer

★ 3

Had not change. Have to pay exact amount or card. Or no food

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Olatoye Baiyewu

★ 5

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Shawn Clement

★ 2

I was shocked and upset with the service at the 75 st Popeyes on 9-2-24! There were only 2 people working, the person was confused and I almost didn’t get my chicken, paid 65.00$ for a 16 piece meal got 7 wings with my meal no drums. For $65.00 online for a 16 piece meal it said $44.00! What the hell?

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Nina Pham

★ 4

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deniese j Evans

★ 1

Food taste spoil

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Jack Straw

★ 1

Rude and slow service

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Caleb Poland

★ 3

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Evelyn Florez

★ 1

I ordered 12 piece boneless wings and a large mashed potato and gravy, did not give me my mashed, gave me rice and beans instead and refused to change it for me when I went back around the drive through, did not want to honor my 2 dollars off coupon and the service sucks

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Robert Chapman

★ 5

The place is clean. Service was awesome.

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antoinette jones

★ 5

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Griffin Shelton

★ 2

I read the reviews here and I agree, with a few. My Ghost Pepper Wings have been tough seems they let them sit for hours and lie about them just coming out the oil fresh. My fries have been cold when I ask for them to be fresh. My tenders werent cooked through thoroughly. Stop coming here or go inside, not thru the drive thru its messed up because the workers are nice.

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Joseph Bush

★ 4

Love that chicken at Popeyes! Hailey is the best!

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Dennis Kraus

★ 5

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Nico Belmares

★ 3

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Debbie Roney

★ 5

Great chicken

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Timothy and Milissa Nieman

★ 4

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Moises Mayo

★ 5

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frankie clark

★ 5

The golden barbecue sandwich is awesome 😎

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Erica

★ 4

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Hasan Pasha

★ 5

Keisha is an amazing worker unseen like any other amazing attitude and customer service always recommend Keisha when coming to this Popeyes

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Ignacio Alvarez

★ 4

Excellent chicken and sides too bad they don't have sugar free lemonade.

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Angela McTernan

★ 4

Best takeout experience lately. Ended up eating alot of the food later.

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Michael Wray

★ 1

I got to the drive thru and there was no other vehicle in the line. It took the girl 5 minutes to even acknowledge I was there. Then, all I ordered was 2 of 'The Sandwich' spicy. Just two sandwiches! I was then asked to pull ahead and sat there for easily 25 minutes. They were handing out orders to multiple vehicles that got there before me and when they finally got my food to me... it was cold. So beware a fast food place during evening rush or they may give you cold food... what a joke.

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Slynthia West

★ 3

The early bird gets the fresh food

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Alex Upmann

★ 1

The owner of this franchise needs to speak to the evening manager of the store on 122nd avenue in Kenosha WI about how she treats the employees. My daughter who was on her third day was yelled and screamed at to the point that she left. Yelling, screaming and berating one of your coworkers is not a work environment that anyone should have to deal with. The food is good but I wont spend my money at a restaurant that treats their employees with such disregard.

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Abner Gomez

★ 2

Bad,taking to much time to get my order.

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Darla Wells

★ 1

Waited for 15 minutes for chicken nuggets and when I got home there was no chicken nuggets .... just fries!!!

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Jessica Kelly

★ 5

One of the best Popeyes chicken and food all the way around Best tasting. Everything is always fresh.

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Linda Snider

★ 4

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GlossY Magnoli

★ 2

I have edited my once 4 star review for this location to now 2 stars! Three times now within a 2month period this place has given me old wings. Old as in sitting there for several hours, dried out wings! Once b4 I called and the manager corrected the issue with no problem and told me that they do keep them sitting for awhile and he fixed the issue, so now when I go there I ask how long the wings have been sitting. Today I was told 10 minutes, got home and the wings are so dry. I'm done with this location!

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Willie Reed Jr

★ 5

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Richard Ramirez

★ 5

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melba cruz

★ 1

Los del servicio no son amables

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Michelle Russell

★ 1

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Brittany Molleda

★ 1

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Carmen Green

★ 5

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Scott Williams

★ 1

New location in Kenosha by Woodman's will never get my business again. Surf & turf just took 28 minutes and watched 3 cars behind me get their food and drive off

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Bernardo Padilla

★ 5

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Kayla C

★ 5

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Mind XD

★ 5

I order online and come to pick they were too fast on the drive-thru

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karegriffin

★ 4

Ordered 12-piece spicy chicken dinner with redbeans and rice side. Picked it up and brought home. It was good.

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Sarah Mae

★ 2

It never fails, every time I use the drive-thru something from my order is forgotten. It's tough to go through the bags to make sure everything is there - I also feel this should be checked off by the person who is putting my order together. Also - the prices are getting out of control. How is it that I am paying more for a drive-thru order than if I actually went to a sit-down restaurant 🤔 Another thing to mention - the frozen strawberry lemonade was not mixed at all - it was just a squirt of strawberry syrup in the bottom then the rest of the cup filled with the frozen lemonade. Not worth $3.95. Please, Please pay better attention. It's not often I use the drive-thru, maybe once every few months, when we've had a long day of family activities and there's no time to cook dinner. But this expensive order was such a letdown.

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ryan degroot

★ 1

Say it's open untill 11 but I'm here at 10:24 and they act like they don't see me

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Antonio Gonzales

★ 5

Even though they were super busy and short staffed, the two ladies that helped me and my friends were beyond professional. Great customer service, hot food, and tried there absolute best to help us as quickly as possible!

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Juan Fontanez

★ 3

The food is good but I walked in for take out food and had to wait 45 minutes inside the restaurant and was given the wrong order! As the front staff was struggling dealing with the drive through customers and the customers inside. I noticed two managers in the back just chit-chatting and laughing and not helping out their staff with the customers. That's not how you run a business.

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Raquel Rodriguez

★ 2

It's good because it's Popeyes but the service here sucks. They're always forgetting something. I just placed an order that was promoted online that if I spend more than $10, I would get a free box of six wings with some sauces and I think a side and that did not come with my stuff..

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Beth Hartford

★ 3

We were served cold fries, I took them back and they brought fresh ones just as we were finishing our not very hot sandwiches. I haven't been to Popeyes in quite a while, probably won't go back.

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Dawson Simonsen

★ 5

the worker jennifer was incredibly helpful and so nice, we had a large order and she made sure it was entirely fresh

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Indiria Clark

★ 5

Omg I ordered Uber eats and the driver picked my food up and never brought it to me ! So I placed another order and call to make sure it went through. I called and spoke to Jennifer and not only did she make sure my order was perfect she added some extra things, made sure my Uber driver got my food and told me over the phone that he was on his way ! She exceeded my expectations. Even though the situation started off bad, it ended perfectly , I’m so grateful for Jennifer and everyone working that night (2/8/24)

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Cynthia Palmer

★ 4

I tell you...The Cinammon Apple Pie is delicious!

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Richard G.

★ 3

Hadn't been here in a long time
Chicken and bisket was good. Price of a medium soda was $3.79, which is crazy. I would have rated it higher except for the soda prices.

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Karen Uhlig-Reiner

★ 5

Always good and fresh, good service good food. Nice atmosphere.

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Jazzmyne Washington

★ 4

Overall this is a solid place to grab a bite. Food is usually fresh, and the staff are generally nice people. However the speed of service sometimes leaves something to be desired. On my worst day it took over 20 mins to get three chicken tenders and some fries. For the majority of that time there were no cars behind me, and the dining room only had a few patrons - I know because I eventually walked in fearing they had forgotten about me. Hopefully they’ll continue to improve, because the fresh chicken is worth it.

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Robert D.

★ 5

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Rick Pidgeon

★ 3

To price'e

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Matthew Robinson

★ 4

Wow. The price of chicken has really gone up. But it was as delicious as I remember.

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Cynthia Brown

★ 2

The chicken was a little greasy and they shorted me one of my sides (potato and gravy).

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Alexis Myers

★ 4

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Angel Velasquez

★ 5

Everything was fresh & hot! Clean atmosphere. This was our first time here

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Aaliayah Miller

★ 2

The past few times I have ordered from this location between me and my husband we both were missing items. The last three times

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Ri

★ 5

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Diana Bartlett

★ 1

Rude and clean expensive very bad customer service

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Todd Bernhardt

★ 4

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タコスMoonlight

★ 5

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Ron Zingen

★ 4

Nice experience and the food was good.

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Karen Czadzeck

★ 5

Fodd was very good and served hot. I liked the new mac 'n cheese, but I really wish you'd bring back the Cajun rice it was the best. We used to buy two pints of it and use it to stuff rotisserie chicken. I always got that as my side (everybody has fries). Popeye's was the only chicken place with Cajun rice. Please gring it back!!

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Notta Mouse (Jesk)

★ 4

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Angelica Ortiz

★ 5

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Matt Bannantine

★ 5

That spicy chicken sandwich has me on the toilet but it's worth it.

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Sweet Pudgycakes

★ 2

Wondering how old my Mac n cheese is that it's in one big clump. This place was amazing when it opened. What happened?

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Leonard Larry

★ 5

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Nicole F

★ 5

The food has been thoroughly cooked and tastes good—good customer service and Ordering and receiving my food without issues, 1 to none.

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Latisha Banks-Farmer-Rivera

★ 3

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Julie Doucet

★ 4

It's Popeye's, which is consistently good!

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Stache Zangie

★ 3

Staff is really nice. Chicken is good. Sides also good but if I am paying $7 for a side I am expecting the contanter to be more than half full. First time it happened I figured it was just a coincidence. I went a second time and it was slightly over half full. Then this most recent time it was like nothing at all. I would probably get more if I just ordered individuals. Not saying I wont be going there anymore cause it still is good but I will just be going there for the chicken

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candy chai

★ 4

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Vince Lawlor

★ 3

Will not serve bacon if a certain person is working. First time experiencing this. Hope this practice doesn’t spread.

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Ms. Evans

★ 5

The food was excellent!! It's been a long time since I visited this location. I highly recommend this one!

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Jeanette Sanchez

★ 5

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Reynaldo Torres

★ 2

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colette meeks

★ 4

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Janis M

★ 2

Excessive wait times

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Janie Williams

★ 2

This location has a consistent issue with service times that I have noticed the last couple years. If I am personally buying or picking up as a DoorDasher, the wait times are just beyond ridiculous. A new store manager has now come in and she is Very, nice. I hear her instructing them through orders and attempts to keep a couple calm. I have always loved the food, so let's keep our fingers cross.

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Rayna Wates

★ 5

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William Seibel

★ 5

Food was great

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Tammie Humann

★ 4

Went through the drive thru. Had to be parked for an unusually long time. They forgot to give us one of the items we ordered. The Dr. Pepper syrup must have been out. The food was all really good tho.

I would like to request more gravy to be put on the mashed potatoes please.

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Madeindisdress Tellez

★ 1

They had no napkins, only thighs, only regular. No straws. No biscuits. This place is a hot mess. They will not use drive thru. You have to go in. Why is it even open. The chicken was old and dry. Come on people. Just shut it down.

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Guadalupe Vazquez

★ 4

I live in Racine but I drive to Kenosha for their food

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Jessica Nash

★ 3

August, 23rd, 2023
Supposed to open at 10.. pull up they say 10:30am today.. Because they weren’t ready yet.. get your stuff together Popeyes. Came back at 10:45am still not open..
Update its 11:00am they just told me the screen is broken so come order inside.. offered the lady in front of me a free drink for waiting so long but not me w/e I’m not entitled but very inconsistent.. then the one at the window is like oh can you go turn the menu sign on for me I forgot to turn it on..??I’ll add I was very polite and friendly not acting like a Karen or anything just polite and patient. Did not complain to staff at all ect. Good thing it’s my day off I guess. Maybe someone quit who was supposed to open or something but still.. also had no sides only chicken. Drink made my bill $5! More so I took it off as it was only a medium soda.

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Janice Harris

★ 5

I love my Popeye's Chicken especially on Tuesdays when it's half price

Source: Google