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Restaurant Fast food restaurantDescription
Swing by your local Popeyes at 3619 Market Lane and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
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Reviews
Kenzie Ann
★ 5
Source: Google
Autumn
★ 5
Source: Google
Alex
★ 1
Tried eating here twice, the chicken sandwich both times was room temperature.
Source: Google
Jason Berryman
★ 3
I love this Popeyes it's really good compared to the ones in Racine but today October 2nd 2025 2:45pm I had a drive thru order. I ordered a cinnamon apple pie and when I got to work come to find out there's a bite taken out of it! I'm very disappointed because I waited for my dessert all day and now I have lost my appetite. Please do better
Source: Google
sarah Mayfield
★ 1
Food is old and nasty, they have a digital menu that flashes back and forth and doesn't clearly display prices, they upcharged me 1.29 for Chicken breast when I didnt request a chicken breast I asked for a 3 piece. The balding worker with the thinning beard and dry skin, told me I can't read and needed to read better, and denied the screen flashing from 2 different menues at the drive through . Dont eat there, I was warned about poor service and old chicken from a friend, I decided to give a try myself, and got exactly what I was warned of.
Source: Google
Theo Turner
★ 5
I ordered the three piece all white meat spicy meal mashed potatoes and Mac and cheese. 15 minute drive home and had to take care of some things when I got there but when I was able to finally eat…. I Mean the chicken was so juicy I was so taken back. Not over cooked or under cook it was the best Popeyes I’ve had ever. Definitely going back to this place for more.
Source: Google
macardy
★ 5
always had a good experience here
Source: Google
Imari
★ 1
I ordered on the mobile app and received spoiled coleslaw. I proceeded to ask for refund and never got it. I was told to use the mobile app to receive the refund customer service never emailed me back!.
Source: Google
Jeanet Lopez
★ 4
Clean, fairly fast service. Typical fast food
Source: Google
Kahn Etheridge
★ 1
Was not happy with the food we got. Our fries were old and cold. The Mac and cheese wasn’t good. And the chicken were more crusty than chicken. Very disappointing. We won’t eat there again.
Source: Google
Decapitate Milk
★ 1
Unbelievably subpar service. Second time being told to pull up and they will walk my food out only for them to forget my order entirely and have to wait longer. Their is no reason I should be waiting 20+ minutes for a 12 PC. And seeing other customers who were multiple cars before me and still get their entire orders before me. Just saw a customer get two bags worth of food before I received my order. Unbelievable
Source: Google
Olegario Rivera
★ 1
Service is trash!
Source: Google
Jay Panganiban
★ 5
Best and cleanest Popeyes Ive ever been to.
Source: Google
April Wymer
★ 5
Source: Google
Rayvon Florez
★ 1
I wish I could give no stars.Guy at drive thru window is very Rude. And customer service may not be his thing. Giving us drinks with soda dripping down the sides of the cup,my husband ask what's going on with that and his response is ....it ain't nothing I can do about it....how about give us napkins or wipe it off before giving it to customers to wear on their shirts.....but instead he opens the cup and attemps to pour into another...with the same hands your collecting money with...gives no receipt and hands us our food with attitude. Please find employees who can smile
Source: Google
Burton Fleisher
★ 1
Go to another Popeyes, this location has terrible food, I felt like I wasted my money. My chicken sandwich was dried out
Source: Google
Charlotte A
★ 1
I placed a mobile order for pick up at your Market Lane in Kenosha, WI store.
I went inside to pick up and another customer was ahead of me. After waiting for 10 minutes for one of the 4 staff members to even acknowledge I was there, the customer infront of me turned and said that she had been waiting to be served for 15 minutes. Not one of the 4 staff members on duty had even approached her to take her order.
I then asked "Hello, is anyone going to take our orders". All 4 members of staff turned around, looked, completely ignored us and went back to doing what they were doing. After another 5 minutes of being point blank ignored I had had enough.
Frustrated I left to get my phone from my car in order to call customer service.
I had been standing in store for around 20 minutes and still not ONE staff acknowledged the customer ahead of me or myself.
Another customer came in behind and I explained the situation to him. They also ignored him. After 25 minutes of waiting I shouted that I was here for a pick up order and this whole situation was completely unacceptable.
The drive through staff member asked me for the name of my pick up and pulled it from the multiple orders thst had been left sitting around getting cold.
I then asked who the manager was and was told "there is no manager". I asked for the managers name. I was told "there is no name" as he then walked off smirking. At this point I pulled out my phone and started to record all the staff on duty so that I could return and speak to the manager to show which staff were on duty. One of the girls ran to the back of the kitchen knowing that I would now have them all on camera.
I then left. At home I found not only was my order wrong, but it was also cold as it had been sitting out for the entire time we had been being ignored.
I was previously a store manager for KFC for 3 years, so I understand peak times and how busy things can get, I know the stress of working Fast food, however, ignoring customers completely and not even acknowledging they are there is unacceptable. Those 4 staff members ignored 3 customers for over a 20 minute period even after I had highlighted the fact we were standing there to be served.
I would like to speak to the store owner about this and forward him the video I took of the staff members. I would also like a full refund of the meal I was supposed to get since I will not ever be returning to that location again.
Seeing the slew of 1 star reviews tells me that this is not a one off occurrence.
Source: Google
Abdu Rahman Mahfooz
★ 5
Would be back soon. This guy's are good
Source: Google
Abdu rahman
★ 5
Always fresh and fast service here
Source: Google
Rebel
★ 5
Had the best experience here
Source: Google
Bryan Przybilla
★ 1
First, I ordered on my mobile app. Got all the way home to realize that they forgot my ghost pepper chicken sandwich… then filed the complaint with the support on the app. After that, I called the store & they said I could come through & they would give me one. After getting back to the store, the line was 3 cars deep only… one car was sitting at the window with the drive thru guy leaning out talking to the person in the car for a good 7 minutes before someone else stepped in and had her pull forward. Then when I pulled up to the window to get my sandwich, there were 5 people all just staring out the window.
Worst customer experience I’ve ever had from the forgotten item to then waiting forever because of the staff members seeming to be uninterested in correcting their wrong. Definitely will not return to this location again!
Source: Google
Tayme Sauer
★ 1
Ignore you at the drive thru. Sat on one side waiting while the other lane went through three cars. Maybe lack of management? Who knows? Kenosha is definitely the best one.
Source: Google
Adnery Martinez
★ 5
Source: Google
Armando Holguin
★ 3
Source: Google
Eva Galarza
★ 5
Service was great. Fast and friendly
Source: Google
Tracy Merritt
★ 1
I rarely eat at Popeyes since I don’t live in town, but I decided to stop by for lunch on my way to work. I ordered the #6 — the 6-piece boneless BBQ. Unfortunately, this is what I received (photo attached).
I’m not usually one to complain, but I’m sharing this in hopes it helps improve service. The girl at the window was fantastic — her customer service was excellent! However, whoever is preparing the food needs to step it up.
Source: Google
joan milawski
★ 5
Alway a great meal
Source: Google
Mike Guttmann
★ 2
Flounder sandwich advertised but not selling!
Source: Google
Bella
★ 1
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Jason S
★ 1
The fish sandwich was so raw/fishy tasting I'm hoping I don't get food poisoning. It was absolutely the worst fish I've tasted in decades.
Source: Google
Klean Kay
★ 5
Source: Google
Vincent Candido, Sr.
★ 5
Source: Google
Jessica Seymour
★ 5
this is the only popeyes i’ve ever been to that doesn’t mess up your order and take forever. god bless this location fr
Source: Google
That's Disgusting
★ 1
IF THE PARKING LOT IS EMPTY KEEP DRIVING.
DINE IN
OLD CHICKEN NOTHING FRESH. BISCUIT HARD AS A ROCK, MASHED POTATOES WEREN'T EVEN HOT, COLESLAW NOTHING SPECIAL.
POPEYES IS NOT WHAT IT USED TO BE. I HAVE A FEELING THE GREASE HASN'T BEEN CHANGED IN A WHILE
Source: Google
Kamila Cherniachuk
★ 5
Source: Google
shavette bailey
★ 5
They were really nice, and when I had made a change after I paid for my food , they still gave me what I wanted with no extra charges. Very clean and the food was fresh and not cold like other Popeyes I had gone to.
Source: Google
Tasha Tibbals
★ 1
Source: Google
Curtis Thompson
★ 5
Every time I go in always leave happy
Source: Google
joanna raiinnn
★ 5
everyone was alert and did their jobs, it was clean and fast and friendly!
Source: Google
Rebecca Kray
★ 5
Was a great choice to stop in for lunch. The food was hot fresh and the employees were super friendly. Will be back
Source: Google
Jay Baby
★ 5
Autumns the best!!!
Source: Google
Lacy Schermerhorn
★ 5
This is one of the best Popeyes that I’ve eaten at highly recommend them. There’s always great service great food. Absolutely love it
Source: Google
Jusmari Romero
★ 5
Source: Google
Autumn
★ 5
Source: Google
Charles Harris
★ 1
The ABSOLUTE WORST experience EVER! Our family came thru the drive thru and saw the tender family bundle. My wife ordered the special. The girl taking our order said the special starts tomorrow. And we couldn’t get it. 😳 When we asked for the manager to clear this up. She said she WAS the manager, and that there was nothing she could do. So my wife asked for the corporate number. We were then informed that this was independently owned. So we asked for the owners number. She said he would be in tomorrow and to just call back. Earlier today we called to speak to the owner, but instead spoke to a different manager who proceeded to yell at my wife and tell her she doesn’t know how to order food from a menu board. Hung up on my wife twice. He would not give us his name or the contact information for the owner because he said he didn’t want to get in trouble. This is COMPLETELY UNACCEPTABLE. We will NEVER visit this location again.
Source: Google
Bill Kroll
★ 5
Never been disappointed!
Source: Google
Anthony Apilado
★ 1
Source: Google
Catherine H
★ 1
They have posted specials on the screen that they won't give you when you try to order in drive thru. Saying "that's not until tomorrow". But it's on the screen. I called the next day and the general manager yelled at me saying "you said you wanted chicken, not tenders" and there was no way the staff member messed up. I told him I don't eat chicken with bones in and I was clear with what I wanted to order. I talked calmly but was being accused non-stop, then he hung up on me because he doesn't have time to talk to customers about concerns. I wasn't even expecting anything other to inform him of the mistake on their board and how it was disappointing. Would not give me the number or name of the owner. Would not give me his name either. I'm NEVER going there again!!!!!!!!!!!!!!!!!!!!!!!!!!!
Source: Google
Nathan Hilliard
★ 1
Person in drive through was eating a piece of chicken while touching people’s orders and handling payments. That was a first for me.
Edit: after waiting almost 30 mins for our online order, we went inside only to find the same lady was taking inventory, is she really a manager?
Source: Google
Virgil Cross
★ 1
I wish someone could explain to me why ordering tenders gets you bone-in chicken. And the worst part of everything is the biscuits taste like there's some kind of chemical in them. Like 1 bite into the biscuits and it tastes like hand soap all over them. Used to be a nice place for what you got, but now, I'll never go back again.
Source: Google
Amy Wurster
★ 4
First timer here. Got the tenders to go. Very good. I'll be back.
Source: Google
Bruce Swanson
★ 4
Source: Google
Kailey Nerison
★ 5
best Popeyes everrrrr 🎉
Source: Google
Kim Mitchell
★ 2
Chicken wasn't done fully. Taste different
Source: Google
Daniel Rodriguez
★ 5
Best popeyes . Fast service and fresh food.
Source: Google
Abdu Rahman Binmahfooz
★ 5
Source: Google
Kristina Acevedo
★ 1
Don’t come to this place because the manager a.k.a. wanna be boss is very rude to their employees and customers constantly screaming, given an attitude i’d rather go to KFC on 52nd who treats you with respect and kind great customer service….. Because a customer you have a job and you supposed to treat them with kind
Source: Google
Bird Larey
★ 5
Best Popeyes ever
Source: Google
Javier Acevedo
★ 1
Employees with negative attitudes, negative comments, how bad the customer looks, mockery, food not always fresh, short young female manager with attitudes when you go to complain about something that
they delivered to you wrong.
Empleados con actitudes negativas, comentarios negativos, que mal se ve al cliente, burlas, comida no siempre fresca, gerente joven bajita con actitudes cuando vas a quejarte de algo que te entregaron mal.
Source: Google
Orlando Bernal
★ 5
Source: Google
Mark
★ 5
Source: Google
Linda Buda
★ 1
It was empty but clean. Workers just kinda looked at me w no expression.
But they where fast and efficient.
Source: Google
Ann Burton
★ 4
Source: Google
Chris Hansen
★ 5
Sam is a good manager. Y’all need to give her more money.
Source: Google
Christine Booker
★ 5
Source: Google
Trisha Barr
★ 1
Tell people there is a wait on food. I shouldn't have to wait 30 minutes if I don't want to.
Source: Google
FDE Coyote
★ 1
Ordered a chicken sandwich and got a under cooked chicken nugget in a bun. Fries were decent tho…
Source: Google
RKsCollectibles
★ 2
Over $5 for 1/2 full dish of mac n cheese is ridiculous.
Source: Google
Yolaine Rose-Burkholder
★ 4
Source: Google
Joan Nuttle
★ 4
I never get sick of eating Popeyes chicken because they have the most delicious crispy chicken. However, I guess that due to inflation, the portion is getting smaller. Ordered 2 thighs as usual with the red beans w/ rice. I loved this combination 😍 .
Source: Google
Tristan Skeans
★ 3
Source: Google
Tracy L
★ 3
Source: Google
James Kennedy
★ 5
Source: Google
Dave Kennedy
★ 4
It's good enough
Source: Google
Lae'lah Patterson
★ 1
Honestly yall starting to piss me off ... I ordered red beans & rice not just rice . This the second time in two weeks yall done did this smh ✌🏼
Source: Google
William Johansen
★ 4
Source: Google
Benjamin Spargur
★ 5
Best 👌 experience yet at a Popeyes. I haven't been to Popeyes since the great Chicken sandwich escapade but today's experience was excellent.
Source: Google
Becky Castanuela
★ 5
Source: Google
Tina Wallace
★ 5
Chicken stripes today, fresh flavorful hot. Best since they open. Will wait for this anytime. Thx TT great service.
Source: Google
frank white
★ 5
Great place an great customer service
Source: Google
Yousef Kadadha
★ 5
Source: Google
NoTaxOnWax
★ 1
Every single time I go to this stupid Popeyes, my order is wrong. I got a 3pc large meal and Im missing pieces of fricking chicken. The lady in there tonight was rude, and I'm really sorry but this Popeyes if just the damn worse. Never again. F grade.
Source: Google
Cgunz 247
★ 1
Waited half hour for food in drive thru. Finally went inside to see what the hold up was and the employees looked lost.
Source: Google
Chuck Kranz
★ 5
Th staff was very friendly and the food was perfect
Source: Google
Asia B
★ 5
Source: Google
Working On96
★ 1
Stopped here yesterday for the new wing deal. Had to come post a review about it. Day old (at least) biscuits, horrible chicken, very bland and disgusting Mac and cheese! Messed everyone in the house stomach up! The wings didn’t look or taste like actual chicken! I have no idea what they have going on there but it was absolutely terrible! I will never eat there again in my life!
Source: Google
Laura Kayler (Laura Elizabeth)
★ 3
We were in the area and decided to stop in for lunch.We wanted to go with the chicken sandwich (which used to be so good) the sandwiches were about half the size they used to be.The restaurant was not very clean which was slightly unpleasant as well.We had a very average experience 🤔 bonus:employee's are very nice.Food is o.k. I would come back but I would order something more filling!
Source: Google
Javarion Johnson
★ 5
This Popeyes is one of the best I've been to. It's clean, the foods good, and the have amazing customer service. I go here all the time and wouldn't choose any other place
Source: Google
Faith Love
★ 5
Source: Google
Tiaira Crooks
★ 5
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Papi Jr
★ 5
It was the best customer service I ever received. The short male manager was very good and respectful has amazing customer service!! Thank you
Source: Google
Alyssa Johnson
★ 1
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Erica Jo Cummings
★ 1
Worst service ever. The cashier literally pulled out their phone and starting texting WHILE WE WERE SAYING OUR ORDER. And then puts their phone away, and says "what was that?" And we had to repeat it because the basic customer service skills of paying attention and listening are too much for this particular employee. They had blonde dreads, tattoos, and a terrible work ethic. And the wait didn't help matters, despite it being ridiculously slow when we got there (There was only one person ahead of us). Go to ANY other Popeyes, if at all. This one is the WORST.
Source: Google
BranBran 600
★ 1
I was not greeted properly, the short woman at the register was basically whispering. Greeted us by saying “ what do you want” in the middle of me ordering my food some goofball working the drive thru decides to tell me I look like a football player (specific name) interrupting me while I’m ordering.
She put our food down on the counter and just pointed at it and walked away. No sort of real communication. I’m sorry but you chose the fast food industry and it takes some sort of communication if you think you can nonverbally serve people you need to find a new gig.
Disappointed to say that this location is turning out just like the other locations. Hood rat infested/ ghetto. Horrible atmosphere and terrible customer service to go along with it. The owners looked like great guys I’m sad to see they no longer work in their own store. Please don’t let these people bring you down to a 2 star restaurant.
Source: Google
Jesus Diaz
★ 2
Source: Google
Dawn Guderley
★ 1
Popeyes review
Absolute worst Popeyes we have ever purchased from! This store has had nothing but issues since the day they opened. Service has been an issue from the start, as has consistency, but we gave them a break since they were a new store. Well, they are not new any longer! And they’ve gotten worse, if that was even possible!
My husband went through the drive through, had to repeat the order 3 times for the order taker to get it correct, 2 Spicy Chicken Sandwiches, Reg Fries, Reg Mac & Cheese, not a difficult order, and the employee repeated it each time and the 3rd time FINALLY repeated it correctly. 5 minutes after receiving the order, he returned home; sandwiches were cold, fries were cold, mac & cheese was and waxy/greasy, disgusting, and you guessed it, COLD! After we heat everything up, he bites into his sandwich and discovered it wasn’t spicy after all! I called, spoke to Abdul, the “manager”, complained and he told be to come in for a refund, which we did.
How this store manages to have 3.3 stars, I have no idea, but if I could give ZERO stars for this review, I absolutely would! We will never make a purchase at this establishment again.
Source: Google
Erin Woodstock
★ 1
I don't know what the issue is at this place but we have given them 6 tries and every single time they mess our order up or the chicken is barely cooked.
Source: Google
Ann Cruz
★ 3
It was ok, ,100% better than the Racine one, my tenders tasted old and way too much breading. I wish the wouldn't use seasoning on their fries. My husband's chicken sandwich was very good
Source: Google
Chuck Akers
★ 5
Source: Google
nicole jenni
★ 1
We have food Poisoning my man went into the drive threw and ordered chicken wings we have been sick all day on the toilet I called the general manager and she wants doctor proff like are you serious was rude as he'll and not even a I'm so sorry will never go there again !!
Source: Google
shannon willems
★ 1
Wait time was ridiculous for 5 chicken tenders. Spent about 25 minutes total tonight waiting outside for food.
Source: Google
April Sims
★ 5
Very pleasant cashier and even brought our food to the table as we were waiting.
Source: Google
Roy Lee
★ 5
I love their Mashed Potatoes and Gravy. Add the Cajun Sparkles.... TOTALLY AWESOME. I love their spicy chicken as well.
Source: Google
Cindy Almazan
★ 5
Source: Google
Janet Daniels jr
★ 1
It's not right to falsely advertise your customers. I am very aware what I saw and didn't misread as if your shrimp is only Cajun then absolutely tell your customers this and place the Cajun word in front of the combo name. You taste the Cajun for sure on the shrimp as heard the man ask me do you want regular or Cajun? I properly responded to saying regular on the shrimp like chicken. My special needs daughter eats Popeyes like KFC and understands the difference with spice as this family doesn't do spicy anything hence why regular was mentioned. I order our regular meal that I would at Popeyes as definitely can tell that I was given Cajun then regular. When calling it in I am told we don't have Cajun shrimp and then why did you say you have regular shrimp? When asking for the meal to be replaced, they want to say we only have Cajun shrimp. A customer knows what they see and what the website says now. It's too expensive to get the incorrect food now as heard everything on the other end after the conversation was done due to they didn't end the call. I am sorry making fun of your customers only pushes them away.
Source: Google
Lisa Grigsby
★ 5
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Callina Wilson
★ 4
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Pam Mieczkowski
★ 5
Excellent, love this Popeyes, one of the best around
Source: Google
Wendy Ryan
★ 2
Very slow service and not worth the price
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Bev Veltri
★ 5
Please don't get like the ones here in Racine!
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Chris Wood
★ 5
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R C
★ 1
Triple check your food because they don't get anything right! Seriously how difficult is it.
Source: Google
David Sparks
★ 5
Haven't had Popeyes that often because the locations didn't work for me. This one works for me. I typically order the same food. Love the fries, chicken sandwiches, ghost pepper wings and coleslaw. I am a little confused about what a large coleslaw looks like though. I've gotten a partially filled container, a partially filled container with another small container or multiple small containers. Consistency is key! Please figure out your servings.
UPDATE - Stopped in for quick food on the way home. 7PM on a Thursday. It wasn't super busy but steady - especially the drive thru. I prefer to go inside and was happy that I did. The cashier greeted me right away and helped me by correcting my order and even showed me the best bargain for what I wanted. I really appreciate the friendly attitude and customer first actions! Sadly, that isn't always normal but I will happily be back to this location in the future! The food was great as always!
Source: Google
Go Lo
★ 3
Source: Google
lashawnda richmond
★ 1
The atmosphere has definitely changed since first opened. Cashier came across as friendly until I saw that she over charged me and not only that I had to wait almost 20minutes to receive my order and the fries the nuggets the pies were not fresh. I ordered a 12 piece nugget and had to go back to counter because I only had nine nuggets. I continuously had to go back to counter because order was incorrect so I just decided to leave from dining inside
Source: Google
Carolyn Talbert
★ 4
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P Owens
★ 3
We have ordered online here and it seems like the staff is extremely cold to me. I am thinking of notifying the manager of this. Wow.
Source: Google
Brenda Garcia
★ 5
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Cesar Gobe
★ 5
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Jenny Kim
★ 1
I was there today(4/3/2024) around 4pm and ask for help because lady work there was talking and talking and don't care about the customer,when she came to the front she was so rude and say something bad.
Source: Google
Luis Maldonado
★ 5
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Andrew Schnabl
★ 5
The chicken was very fresh one of the wings in
the bucket I got was still flapping
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Kaylynn Steinmetz
★ 4
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Rebecca Covelli
★ 1
Ordered our food at 8:41, was told there would be a five minute wait for the chicken sandwich. After watching eight cars pull through the drive through, I went into the lobby at 9:05 and was told they were bagging my order and it’d be right out. Food finally arrived at 9:25. And icing on the cake, the order was wrong. Order at your own risk, not sure greasy chicken is worth it.
Source: Google
Frank Villa
★ 5
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Baylis Gatlin
★ 4
Love their spicy chicken but they charge prices like as if they were on the Michelin Restaurant list!
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Rachel W
★ 5
Delicious
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Gary Roberts
★ 4
Quick service... Food has always been good here.
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Star Ronk
★ 5
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Margarita Medina
★ 2
Missing stuff, returning for it and was called a lier.
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Mike Pavlak
★ 4
Good sandwich!
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Ashley Stigler
★ 5
Cleanest popeyes's i’ve ever seen and food was delicious. Service was very polite too!
Source: Google
Helen Lara
★ 2
8 pieces of chicken, 4 biscuits, and half of a large coleslaw for 28 dls?
Source: Google
Otto Nacht
★ 1
This is the third time they messed up my order and overcharged me. Whenever I try to call and complain the line is always "busy".
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Barry Redd
★ 5
Love this place!
Source: Google
Chris Wilford
★ 5
I just wanted to take a moment and acknowledge that not only is the food good, and the service quick, but all of the staff I have ever felt with have been amazing and nice. It's rare nowdays for great customer service and it should be recognized. Thank you
Source: Google
Carol Warwick
★ 2
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abraham alvarez
★ 1
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Jimmie Torres
★ 4
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Regina Hunter
★ 5
My food was good and hot and didn't take long in the drive thru
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Russell Davis
★ 5
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Karen Czadzeck
★ 3
Popeyes just keeps going downhill. The chicken wings in our meals weren't much bigger than a chicken nugget. The food was a little greasy (even for fried food). Also, they really need to bring back the Cajun rice side.
Source: Google
Lala Jones
★ 1
Food was okay. Atleast still warm. But your manager(Heather) who works the drive thru is a nightmare. Well my family and I stood at the counter ordering, all we could hear was how badly she spoke about her employees. I’m sorry but that’s an issue that should be handled elsewhere not infront of customers. If my management treated me this way I’d be calling upper management and having her fired! Please get a manager who actually CARES.
Source: Google
Kim Parker
★ 5
We had an issue ordering online, so we went into the restaurant. They were super friendly and helpful!!!
Source: Google
Anna Beth
★ 1
So we spent $66.00 for our family. Customer service was just horrible. The employee threw the coupons on the counter. We waited over 20 min while our boxes were all ready done and customers getting their orders before us. Then she put a chicken sandwich in the bag and it was suppost to be a classic and who knows what kind it was. Went back to dispute this manager was even horrible. We will not be back. Make sure u check your orders before leaving. This isn’t the only time that this has happened. They should close.
Source: Google
Moritz Rosenstien
★ 1
I stopped in and used the men's restroom. It was disgusting. There was paper towel and feces in the toilet. The paper towel roll was just sitting on the handicap rail.
I ordered a 3-piece meal. The manager came over and informed me that they were "out of carbonation." I said "What do you mean?" She said "We're out of the stuff that makes the soda pop bubbly."
She forgot to order the CO2 for the soda machine.
You can't make this stuff up.
Source: Google
Belkys Villa
★ 1
Awful customer service. The manager named Heather was so rude. Please train your staff properly !!
Source: Google
Juanita Sykes
★ 5
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J Chicago
★ 3
Look, if you want CERTAIN items from this Popeyes, there are specific items you should get from this one. The sides besides the FRIES are not good, don’t waste your time getting them. They will be watery, mushy, and not pleasant to eat I promise you. The fries are the best choice and they give you a lot of them too. The chicken sandwich is always fire from here, if you can ask for either drums or thighs ONLY, if you get a mix for some reason the pieces don’t come out right and again isn’t excellent to eat. The workers here are amazing and always nice and fast. If only Popeyes gave them actual decent food to make…
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Jose Lazaro
★ 5
Today on Labor Day Weekend 9/03/23 , we came for lunch & restaurant lobby & drive-thru were busy but with Josue and the rest of the crew Pacience and skills he was able to mantain things running smooth & even thou they were short handed 1 guy, we got our order on time,our chicken & fries were fresh & tasty good. Definetely they need credit or a pay raise$$ from Corporation on there skills to perform under pressure.
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Sarah Schwer
★ 1
This place SUCKS. the food doesn’t taste right. the staff is SO RUDE! last night I came there to pick up my mobile order the manager says someone picked it up already. I explained that it wasn’t me. he refused to remake my order even though i showed him i just ordered it and gave him the order number. He was very unprofessional. I will never go back to this location. If I could give zero stars I would!!
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Kris Kolb
★ 5
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Hao Huynh
★ 5
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Missionary Tucker
★ 1
Ordered 12 piece and only got a 5 piece
When I called they put me on hold after I told them what happened and hanged up on me. When I tried to call back the phone was off the hook.
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Brandon Hill-Lomax
★ 3
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Mark Davis
★ 5
Just really like their chicken and they have good service
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LindsayJames A
★ 2
Had a 10 piece, 1/2 reg and 1/2 Spicy.
Sides Mac n cheese and fries.
Chicken moist inside with a crispy crust. Found the "spicy" to be mediocre.
What was really disappointing was the Mac n cheese. This stuff was still in its unheated state with globs of cheese veined through it. My kids wouldn't touch it. And, that says a lot. I tasted it and it yeah...it was garbage.
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Davina Williams
★ 1
Ordered frozen drinks at the drive thru .. pulled to the window paid for the drink with cash and then was told that they didn’t have frozen drinks .. ok fine.. I’ll just take a refund.. we don’t do refunds…WHAT DO U MEAN? Why would u take my $ knowing u didn’t have the product and knowing u didn’t do refunds? Then this chick talking about she can’t have her register short.. Then was told comeback in 2days for a refund..WHAT? I live 3hrs away! Talking about pissed!!! Still irritated!!! Robbed!!!!
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Timothy Graham
★ 1
I don't know how high the employees have to be to only put half the order in the bag but seriously. The place was right on when they first opened but the last 3 times they have not gotten a single order in the bag correct. Truly pathetic
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Robert Aldrich Jr.
★ 5
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Jonathan Maturano
★ 5
The best Popeyes ever always fast and fresh! Order ready even before I make the payment, If I drive near by Kenosha, I always stoped by :) it’s a must; I live in Illinois the ones from Illinois specially the one from my town not impressed, mehhh! But this one 😍🥰 is fire 🔥
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Joann Farmer
★ 5
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Susan B.
★ 4
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David Kuhl
★ 1
I ordered in the drive through and after I was given my drink, I was asked to pull forward to some sign. So I did and sat there. The next car came through and was asked to pull behind me. Then about 3-4 other cars went through the drive through and were given their food at the window. After 10 minutes of waiting I got out of my vehicle and rang the back buzzer where it looked like they would come out to give me my food. They answered the door and I had to explain to them that I had been waiting for my food. It was like they forgot about us who pulled forward. After a few minutes another employee showed up with my order. I informed them that someone else had been waiting as well. Worst service ever, they didn't even care.
This new location is an embarrassment and the people who work there do not know what they are doing.
Fries were cold, go figure.
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Laura Greeley
★ 5
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Cynthia Worswick
★ 3
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Taryn Cystrunk
★ 2
Nice workers chicken is horrible spicy and regular taste the same, dry, bland. Similar to Browns Chicken. I end up going to North Chicago, Il for Popeyes
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Liz Spevak
★ 1
I’ve tried giving this location a chance several times, but my order is ALWAYS wrong. Today I asked for large mashed potatoes and got red beans and rice. How do the two even sound the same? So frustrating.
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Alysia Lewand
★ 1
Rude people. Got charged extra for side of Mac and cheese with my meal to be told they are out at the window and given a tiny thing of mashed potatoes. First time ever eating Popeyes. Now I know why I go to chick fil a
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Somers
★ 5
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Pedro Ramirez
★ 1
Waited 15 minutes in drive thru
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Tom Rheinschmidt (Rhino)
★ 5
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Hazel Rasmussen
★ 3
I’ve been here twice which each time I’ve gotten the signature sandwich PLAIN. Both times they put sauce on it. I asked for no sauce and that was confirmed when taking the order. It’s really sad cause it’s more work to add sauce than to follow the modification. I might give Popeyes another chance but I’m disappointed.
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Raymond Smith
★ 4
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Calvin C
★ 4
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Gordon Berten
★ 4
Some just fine food with the staff doing their best. <3 The employees should be paid more for how much they deal with, cause some of the other customers I've seen come in to have a fit was insane, staff don't deserve that
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L Franklin
★ 4
The urban Popeyes taste alot better
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Joseph Meitzen
★ 4
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Mohsin Naeem
★ 5
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Lenard Lamb
★ 5
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lilly moran
★ 1
this was terrible. i ordered a 3 tender combo and a chicken sandwich at the window. ended up getting 6 tenders, a few fries in a bag, NO BUSCUIT, NO SAUCE and a nasty watered down coke, also NO chicken sandwich. so basically paid for nothing i asked for.
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Heather Jenson
★ 2
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Jerlisa Jones
★ 5
Abdul and Kris had perfect customer service. We need more people like them in the restaurant industry
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Justine R
★ 5
Finally good food!!! Sooo affordable! And finally a place that got my order right in many months. Everything tasted so good and they included extra sauce which I appreciate. It was easy to order online and they were really nice. I will be driving across town to go back to this location!
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Jesse Vasquez
★ 1
Second time order was wrong..won’t return
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Amanda Hill
★ 1
Im disappointed in this Popeyes,my whole order was messed up and when I tried to call of course the phone was busy and I live too far to go back plus it was late.nice restaurant My first and last visit.
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Angela W
★ 3
I ordered a three piece chicken tenders and received 2pcs instead.
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jake wide
★ 5
Vince and christian were so nice and great!!!
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Audeliz Cuevas
★ 5
Nice Place
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Tyler Zahner
★ 1
Trash, slow service (no service) and racist Popeyes I have ever been to.
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Lisa Meamorbella
★ 2
Used coupon code on popeyes app. 5 pieces chicken . Clearly charged for it on receipt & type of chicken. I got a breast & wing both about to turn to dust so old, old cold fries. Call to speak to someone before 9pm. No answer. Sadly I had high hopes for this location.
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Mike Davis
★ 5
Fast, friendly, and clean. Nearly a perfect experience in any kind of fast food place. Much less a chicken spot. If you're reading this review and deciding on which location to go to on maps. This is the best one of the few in the area.
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larelle herbert
★ 5
Clean and neat cleanest one I seen so far
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Jamie Tilton
★ 5
Thanks for the fast & friendly service! Keep up the great work!
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Bryan Lloyd
★ 4
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Amanda Lawrence
★ 5
Staff was friendly and helpful, the restaurant was clean and modern, the service was fast and the food was cooked fresh and tasted great! Thanks for a nice dining experience.
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Josue Sequeira
★ 5
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Maria Castil
★ 5
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Brianna Ford
★ 5
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Elise Scott
★ 1
This was the 3rd time I came to this particular location since the opened. It seems to be common practice to serve cold/old food. Nothing is EVER fresh, and I have tried at different times of the day. This location is closer to my house, but I give up. It’s HORRIBLE!
Source: Google