★ 4

Typical fast food eatery

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★ 3

Advertised as being open until 10, online and on their door. Went in at 9 and was told we couldn't eat in because they wanted to clean...it was an hour until closing time.

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★ 1

I got terrible food poisoning tonight from this beware of queso or lettuce. Whatever got me it’s been awful

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★ 5

Amazing service. Aiden is the man

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★ 5

Great food no complaints

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★ 3

Service was slow at best

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★ 5

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★ 4

Great burritos 🌯 at a reasonable price.

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★ 1

Tonight, I had the experience of being served by employees who were arguing with each other in different languages, thinking that myself and the other customer could not understand them. They were wrong.

Don't eat here.

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★ 5

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★ 5

Love this place for fast delicious food... usually two meals in a bowl and free chips and plus

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★ 4

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★ 5

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★ 4

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★ 1

So there seems to be a lot of people unaware of the fact that you have to be a rewards member to get the free burrito for national burrito day. I was pretty upset when I got to the end of the line that I was not going to get the burrito for free. I was even more upset knowing that the person in front of me in line had the same misconception and their burrito was compensated due to the confusion but I had to pay even though I was in the same boat as her. I understand not everyone can be compensated but it was still frustrating.

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★ 5

Anytime I have work here in Madison i always stop here and the service and food is always 5 stars!!!

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★ 3

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★ 5

I ordered a burrito that can hardly hold in my hands it was so large and delicious

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★ 5

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★ 4

Always reliable food and good service. I prefer the Dober to similar chains as the prices are a bit lower and some items are cilantro free.

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★ 5

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★ 3

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★ 4

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★ 4

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★ 1

1st time at Qdoba, made a bowl to go, open it to find a hair ball and strands of white fur on top. Will absolutely NEVER EVER eat there again! Disgusting!!!

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★ 4

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★ 5

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★ 5

Ninuska and Ethan were great! Thank you for the great experience!

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★ 4

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★ 4

Great staff and food. Good portion sizes too!

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★ 3

Nice staff but watch closely. They tried to give me a quesadilla without the cheese melted. Then I got home to find ALL the queso had leaked out of the cup and soaked the bag of chips. They became soggy bag nachos that I couldn’t save for later. Thankfully it was all in a plastic bag or it would have been all over my car seat. The chicken quesadilla didn’t have much flavor (bland chicken?). Not the best $20 I’ve spent.

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★ 5

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★ 2

My burrito was very poorly put together. It tasted ok, but was very messy to eat due to being so poorly put together.

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★ 5

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★ 2

We ordered catering for a party--hot bar for 10 people plus a few add-ons (such as salad and queso). We found that all the meat (chicken and steak) was missing and had to drive all the way back to this location to pick it up. Later on, we discovered that we never received the queso or flour tortillas we ordered either. As for the food, it tasted okay, but it was absolutely not worth the price. The catering is quite expensive.

To Qdoba's credit, I was able to call and get items refunded we never received. The customer service was so-so. There was no apology or sympathy for our poor experience. Overall, I do not plan to use Qdoba's catering again or recommend it.

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★ 5

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★ 5

The people who work here are very kind and welcoming. They always prepare the food really well.

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★ 5

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★ 5

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★ 4

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★ 1

Arrived an hour early to be informed they shut off their grills at 9:15 and were not able to make quesadillas. It was said as if they do this every day. That means their services are not available for nearly an hour before close every day. Will not be back.

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★ 5

The best qdoba's in Madison Wisconsin they're friendly they take the effort to show you what they like and their favorite foods they actually care about your food test

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★ 5

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★ 4

We were staying at the VA hospital today after flying in from Denver. I walked there, lots of construction. The delivery process seemed too complicated. The order online function wasn't working. The facility was clean. Very few customers at about 6 PM. The food looked fresh and a good variety. The gentleman who prepared our meals was polite and attentive. The guacamole was excellent. We ordered 3 chicken street tacos and a chicken salad bowl.
Definitely recommend

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★ 4

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★ 1

Food was too salty in some places.

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★ 5

Great place to eat...not packed at all

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Food was very good thanks to Venezuelan lady that work in the night she is very helpful

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★ 4

Good food at a good price.

Edit, 5 years later... It's still one of the locations that I will pick up lunch when working at the University. The food is always tasty and portions are plentiful. The service is also very good and friendly.

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★ 5

Staff is friendly, usually not very busy

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★ 5

Excellent staff, fast preparation, clean place to eat.

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★ 5

I can’t think of anything that I don’t like about Qdoba! It’s been my favorite Mexican fast-food for over 10 years.

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★ 1

I placed an order at 3:48pm the online they said my food would be here by 4:20 ! It didn’t come I called and the informed that no one picked up my order and that someone would be there by 5:10 almost an hour and a half after my order was placed. I’m so annoyed ! Then was told it would take 3-5 businesses days for my refund to come back to me.

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★ 5

I was greeted with a Hello. The staff was super friendly and nice, which is where nowadays also, the food is always delicious!

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★ 4

Quick, tasty, reasonably priced.

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★ 5

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★ 5

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★ 5

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★ 3

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★ 4

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★ 5

Never had any problems with anything or anyone at Qdoba. Better than Chipotle in my opinion. Two thumbs up!

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★ 5

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★ 5

Can not go wrong with Qdoba!
Love their bowls! Nice staff and fast.

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★ 5

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★ 2

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★ 2

Mexican restaurant that's always out of tacos and quesadillas.. waste of time unless you want rice bowls.

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★ 4

Ordered online and picked up

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★ 5

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★ 4

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★ 2

Their servings are so small, and when you want to ask for a bit more they charge double.

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★ 5

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★ 4

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★ 5

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★ 3

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★ 4

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★ 5

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★ 1

The guy making my burrito was just throwing the ingredients on it called me bud and then when I said something he threatened to fight me when he got off work.

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★ 5

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★ 1

Please don't eat here!!! We ordered food tonight from Uber Eats, I got the Steak bowl and my mom ordered the Chicken bowl. Within minutes of eating my mom began throwing up and feels awful. I think the chicken wasn't cooked properly. I'm also feeling off. The food wasn't hot and I also found a hair in my steak bowl.
Very unsanitary and unsatisfactory experience. I would leave 0 stars if I could!

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★ 5

Muy buena comida. Las fajitas para mi son lo mejor!

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★ 4

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★ 1

Large neon OPEN light on at 7:30. It’s closed.

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★ 1

Be careful when you plan to eat here, the manager may randomly decide to close early and there's no indication why online. The staff seemed very annoyed when I came in two hours before close, and told me to leave. Very unhelpful

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★ 4

Great food, but one problem, please change it on your website that you do not deliver, only third parties do for you! Thanks.

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★ 5

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★ 3

Ordered delivery today. The food came just fine and on time....the issue is that inside our marked bag was also someone else's pick up order. I called the restaurant to let them know and they said "Thanks for telling us." Upon asking what to do with the other person's order and if they needed the order information or for it to be brought back there was silence. I stated my name and the name on the receipt for the other order and asked again if I could do anything and the response was hang up on me. There was background noise so I know the call was still going until that point.

I'm sure they, like most stores, are very short staffed. I get it. I wanted to try to help. This reaction seemed rude and I hope they were more sympathetic to the customer who didn't get their order Erin wherever you are I'm sorry your order got messed up.

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★ 2

FOOD WAS COLD AND IN PLASTIC BAGS. The worst Qdoba I have ever ate at...

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★ 1

Took money for an online order and the store wasn’t even open, even though the hours on google reflected that they should be

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★ 5

Pretty good location. Service is always prompt and employees are very friendly. The whole place was remodeled recently and it's nice to dine-in.

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★ 1

This is the worst Qdoba I've ever been to. The employee at the front has serious attitude. I've contacted corporate customer service already.

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★ 2

I went here and the food was good but one of the workers, I think I heard his name was silvestre or something, was fatshaming and misgendering another, this just made me uncomfortable so I don’t know if I’ll be coming back

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★ 3

So just wanted to share went in and got a burrito asked for a little more rice in it and she got all in her chest about not being able to roll the burrito cuz of a little Extra rice lol and threw it into a bowl lol there was like 5 ingredients I told her not to worry she'll get it and she got all defensive about it saying she knows how to roll perfectly fine that it's to big of a burrito lol I was store manager for a qdoba and rolled burritos double the size people who get everything on it haha 😄 just thought it was a laughable experience good luck tho

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★ 5

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★ 2

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★ 5

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★ 4

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★ 3

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★ 1

My friend Danielle M. and I ordered food under her name at Qdoba this evening. The order came incorrectly, without the sides we ordered. We called to get the issue resolved, but the worker who we talked to on the phone would not deliver the sides they left out of our order and did not apologize for forgetting things in the order. The worker wanted us to go to the store to get the sides, but we were at work and could not leave. He refused to help us out and did not offer anything to make up for it.

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★ 5

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★ 5

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★ 1

1pm and ran out of ground beef. Second order ran out of steak and asked to wait a min. In other words they had to microwave some more. Ordered 4 burritos and none of them were even warm. PS there were no other customers there at the time. Very disappointing

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★ 5

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★ 3

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★ 5

It was really really really really really goodq

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★ 1

Our family experienced one of the worst customer service experiences at this location. We ordered catering to-go for a family event of eleven people, spending over $110 dollars. Someone other than the person ordering was nice enough to pick the order up on their way to our event. She asked the manager if they are sure they included everything and was told yes. After she arrived, we realized they forgot half of our order. It is a 35 minute roundtrip drive for us so I offered to pick it up if they would have it ready when I got there. We called them before I left and were told it was ready to be picked up. When I got there, the manager confronted me, saying that we only ordered one platter ($39.95) and that is all we ordered. I asked him if our food was ready, he said no because I don't believe you. He tried twice to grab my phone from me to look at my emails, being too lazy to look the order up himself. The manager then disappeared into the back for about eight minutes while the employees stood their talking about training material. Never once were they apologetic or did try to start making the order. They had a demeaning attitude and disregarded me as a customer. I couldn't help myself, so I said, "hey guys, how about instead of standing there while my family goes hungry you start making my order??" There reply was that they still were trying to make sure I actually ordered the second platter. I literally showed them the email confirmation of the order three times and they had almost 20 minutes between our call and my arrival to look up the order.... After this they started the order, thanks to the cooks initiative. Once they got it ready, I decided to check the order. They forgot half of the half they forgot. They missed a tub of chicken, sour cream, and tortillas. The manager was rude and offered no apology through the entire experience, which ended up costing me over an hour of my family dinner. The order was supposed to be ready at 6:15pm, but I did not get back with the rest of the food until around 8pm.. The cook, who I'm guessing is new, was very nice and apologized for ruining my family dinner. I asked another employee who the store's General Manager was and he pointed to the manager who hid in the back while his employees talked. I was/am completely blown away by the entire experience and wish him the best of luck in the success of his restaurant.

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★ 5

Workers are very nice, restaurant is very clean. I usually go between 6:30-7-ish at night, and there has never been more than 1 or 2 other customers in there at that time.

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★ 2

Why what I want on my tacos is such a big deal I may not speak much Spanish but I do understand it

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★ 4

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★ 5

It's Qdoba, if you don't like it, you're weird.

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★ 4

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★ 2

Very bland. Pancheros is better

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★ 5

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★ 3

Expensive!

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★ 5

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★ 5

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★ 5

Queso is more valuable than gold

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★ 1

Mushy goo. Hard to figure out what it was. Terrible. Belongs in a diaper not on a plate.

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★ 4

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★ 3

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★ 5

WoW. Want HUGE servings N delicious food; then this is the place for YoU !!! I Keep coming back !!!

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★ 5

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★ 4

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★ 4

Got there as they were getting ready to close they took our orders and got food and left.they were still nice even though getting ready to close. Food was good.

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★ 1

Bad service

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

Love their salads

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★ 5

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★ 5

this is the best fast food establishment I have ever been to, obviously the food is good (it's qdoba) but the staff is wonderful and their effort shows. The best qdoba in the state, let alone Madison.

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★ 5

Food has always been on point. Staff seems terrified to take orders or look at you when your ordering. Only 1 of the 2 qdobas I will eat at.

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★ 5

Make burritos to order good food

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★ 2

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★ 5

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★ 4

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★ 5

Good food good service

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★ 4

Love the chixen bowl

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★ 5

We always go here after the HS tennis state tournament. Great food and great service!

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★ 5

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★ 5

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★ 5

Great place nice guys at the counter good food viva Mexico haha

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★ 3

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★ 3

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★ 5

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★ 1

Super dirtyband smelly. Gross

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★ 5

Family run Qdoba with quality food

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★ 4

Good food, fast service and as well as clean.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Love the chips and queso!

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★ 3

The queso and chips are good.

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★ 5

Affordable, clean and great taste.

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★ 2

I came here with a bad instinct itself seeing the place. One of the employee was not good. I did forgot the sour cream and asked him if he could just put some. He was staring at me as if I was asking for his assets.

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★ 4

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★ 5

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★ 3

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★ 4

Lunch was delicious I had the taco salad with smoked brisket

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★ 4

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★ 4

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★ 5

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★ 3

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★ 5

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★ 4

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★ 3

Close by.

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★ 1

This is my first review on any platform ever... manager Carolina, hung up on me when I called the restaurant when I didn’t receive utensils or napkins for the third day in a row after ordering from them. She said come pick napkins and utensils up from the restaurant....... but I can’t as I’m here on business and don’t have transportation.. whatever it’s fine, 1 star for customer service... Food Was good. Probably would not order from again as I didn’t receive utensils or napkins to even eat the food with, so instead will order from a place where I can actually eat the food with utensils and napkins..

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★ 5

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★ 4

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★ 3

Mediocre Mexican, or any other type of, food

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★ 4

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★ 4

Good burritos

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★ 5

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★ 1

Extremely poor attitude from staff and the burritos was not good. My expectations weren't high already, but this was a horrible experience.

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★ 4

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★ 5

Great food, easy to order!

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★ 5

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★ 5

Better than pancheros, better than Chipotle because the toppings are greater selection and the food tastes fresher.

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★ 5

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★ 5

Good eats

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★ 5

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★ 5

I enjoyed the chicken burrito. The parking lot was hard to get into. It's shared with another company, so parking lot was full. I will definitely be interested in trying this restaurant agsin.

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★ 5

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★ 4

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★ 3

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★ 4

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★ 5

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★ 5

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★ 3

Food was good hospitality was meh.

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★ 4

It's Qdoba. Dunno what else to say

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★ 4

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★ 4

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★ 5

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★ 5

Great service

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★ 3

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