★ 3

The steak was a little over cooked for my liking and how do you not have sour cream at all at the beginning of the day. You just opened and I was the very first person in the restaurant and had my food made first there was no other orders being made. The internet and grub hub says that you open at 10:30am but the sign on the door says you open at 11:00am one of of those needs to change either the hours on the internet or the hours on the door to coincide with the other.

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★ 5

has amazing staff that make you want to make you come back amazing service

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★ 5

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★ 2

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★ 1

Not sure what this soupy mess is, but it was ICE COLD (literally feels like it had been sitting in a refrigerator for hours) also smelled rancid 🤢

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★ 2

Service is really starting to slip up hard at this particular location... Staff burnout? No manager on duty? Bad days? No accountability? Who knows... I've visited Qdoba's in different areas of the Milwaukee area and out of state with nothing but good things to say. This particular location on Brady has been on the trend of incorrect orders, not having items in stock despite paying for them via online mobile ordering (of course with no refund offered.), and overall declining service. Qdoba is way better than Chipotle but this location is starting to resemble the very similar downfall of Chipotle. I hope it changes.

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★ 3

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★ 1

The last 3 times ive been here ive had notable issues each time. Expired/wilted/ poor ingredients, rude service, or homeless begging you for money in the store infront of staff.

Don't come here. They dont care. At all.

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★ 1

They delivered wrong order and manager Geraldo said I had to wait for refund for them to correct my order that was 2 hours ago

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★ 2

Got 2 steak burritos without rice. I got the tiniest portion of steak i ever experienced. The lady behind me got a chicken burrito and they gave her triple what i received. I hate doing this to a restaurant but I am never going to this establishment again. The ingredients are great but the employees suck. What a shame.

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★ 1

Went there two days ago ordered two bowls and the woman managers where extremely rude and disrespectful

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★ 4

Decent food.

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★ 2

Got a burrito bowl. Also ask for chips..the chips were stale and old. Literally gross. They were not even chewable. How hard is it to make fresh chips daily....

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★ 1

I go to Qdoba frequently and this has been one of the worst experiences. Every worker had a poor attitude, they talked to customers and each other with such rude tones and mannerisms. The food was also bland. Just so disappointing. I’ve tried to give this location a chance repeatedly but it’s just been trash the last 3-4 times.

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★ 2

the rice was completely undercooked n hard. whole dish was ruined cuz the rice was nasty. it’s the whole base of the dish. they also didn’t have any guacamole?

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★ 5

Great food and experience. Lashawn was a beast. Best doba in MKE

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★ 4

Never had issues with this location previously, but I just walked out from there with a burrito bowl, and it was stone cold. Idk if someone just forgot to turn on the warmer, but that is a health hazard to say the least. I hope this is corrected, because someone will get sick serving cold food to customers.

Edit: They did end up responding and the next bowl I got was the quality I expected. Changed the star rating to reflect this.

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★ 5

Solid, filling burrito.

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★ 1

It was the worst service I’ve ever had, I asked for a little more cheese on the quesadilla cause he does not put anything and the manager was very rude, the staff is very rude, terrible attention and the tables were dirty!
Don’t come back again

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★ 1

Filthy and no one acknowledged us as we walked into an empty restaurant.

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★ 2

Not even that busy and the staff can’t even look you in the eye or acknowledge your presence. Just instead keep switching pans slowly and taking all the online orders before acknowledging customers standing in front of them.

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★ 5

Workers were super nice even while they were super busy.

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★ 1

horrible customer service and extremely rude employees

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★ 1

They say they are open till 3am yet they close at midnight. They

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★ 5

I've only been there once but, hard working, friendly workers.

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★ 5

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★ 1

i went in to get a burrito because my blood sugar was low, and before I could even tell them my dog was a service dog, I was asked to leave.

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★ 1

There always slow no customer service they all look like they don't wanna work there takes forever for a door dash with no one in store

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★ 1

It is impossible to imagine how this combination of ingredients could be prepared and served in a less palatable way.
It is shameful enough to eat at a place like this. To have the food be so aggressively disgusting feels like karmic retribution.

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★ 3

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★ 2

Got a bowl at lunch today. The Manager made it. Selected brisket as my meat. Got home and rooted through my bowl. There were 2 fork-fulls of brisket! Manager acted like my order was an intrusion on his time.

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★ 1

Order by way of UberEats. The receipt on the bag was my order. The food on the inside was not & it was items I didn't care for. Be more aware. I realize you get busy, but double check orders please.

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★ 5

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★ 2

This place really understands the modern market! Arrived shortly before midnight for some late night bites after confirming their online hours said they were open until 2am to avoid being rude. We were delighted to find both entrances locked and waited to be let in by a customer exiting. The feeling of pure contempt as we politely ordered our food and left was palpable. Our absolute favorite spot to pay $30 for chicken, rice, and some stale tortillas chips served with a scowl 😋😋😋

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★ 1

Employees have no regard for customers. Terrible at burrito construction. Ingredients either over cooked or undercooked, particularly with the rice. Poor ingredient distribution.

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★ 1

Canceled order no explanation.
Very rude. Do not use this location and hope they shut down soon.

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★ 2

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★ 5

their sweet and spicy chicken burrito really hit the spot

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★ 2

Never had any issues before but today the guy working had a very arrogant attitude toward myself and his coworker. Was very aggressively stacking bins, overall poor customer service barely responding to myself (or his coworker for that matter)

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★ 5

They did not hold back on portions and I appreciate that. They were also nice enough to give me an extra bag of chips to compensate on the smaller queso containers. Really made my day.

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★ 1

Queso was like glue and my burrito was wrapped in a way that everything spilled out after the first bite.

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★ 2

TL;DR - stale chips, missing items and ingredients from orders

I really wanted to give this Qdoba the benefit of the doubt. Twice I've ordered via Uber eats and have had my orders messed up on Qdoba's side. The first time, I got a burrito bowl and chips and salsa, everything was in tact except, no chips. Seemed like a harmless mistake.
I just ordered again today, a build your own bowl and they left out several ingredients that are on the ticket (lettuce, fajita veggies, bigger stuff I could definitely tell wasn't there so who knows if they forgot sauces and salsas as well). Not to mention, the chips I got were definitely mixed with old and stale chips. Noticeably different colors too.

These are not big enough issues for me to give 1 star, but it's definitely annoying enough for me to not recommend. Take your business to a different location

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★ 1

Refused to take in person order, tried to make me order via the app. I live one block away from this location, and I refuse to download an app just to order food. I tried walking in and was refused.

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★ 1

Five days ago we received chips that had clearly been recycled, there were soggy chips mixed with new. Yesterday the counter person ran out of spicy cheese and topped the contained from another with regular. Plus all the recent health violations, this place needs to get its act together or a new owner.

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★ 2

Sticky floors, staff is rude and short, food used to be incredible but the last 4 visits have all been terrible quality. I wouldn't feed this food to a dog

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★ 3

We ordered burritos on the app for carry out. They were ready when I arrived and a staff member pointed me to the pick up area. We hadn't had Qdoba in a while, so perhaps our expectations were too high, but the food just wasn't very good.

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★ 1

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★ 2

Visted a couple of times, and each time the staff seemed as if they were in a hurry to serve me, which made me feel rushed to place my order. However, the food is still better than Chipotle. This location could do better, though.

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★ 1

Someone found a razor in thier food and honestly the response given tells me how little they care.“It was a serious incident and somebody could have been harmed, but to shut down this business for 10 days really provides irreparable damage to our reputation,” he said. “Since this unfortunate incident, which we have taken very seriously, we have served 30,000 entrees without incident and without complaint.”
When you use the word but when someone found a razor in there food, it's all i need to know. There was no, we apologize for this gross oversight and neglect on our part or anything... you are right, if you put things that could kill people in their food, It doesn't matter how many people who you havent killed with your food. Do better.

Next time try we are sorry. This should have NEVER happened. It won't again. We will do better.

Quit making excuses. YOU ARE LUCKY NOONE WAS KILLED. If all you care about now is your reputation, you deserved to be closed. There are plenty qdobas, Chipotle, and real resturaunts other places.

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★ 1

Ordered online and my order was wrong in every way. I ordered tacos with pico and the crossed out the pico on the receipt and just gave me steak with the shell. Also ordered my tacos with corn tortillas and they gave me flour. Nothing was right and no one even told me they were out of pico when I picked up the order.

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★ 1

The place says open till 3am
But don’t go here, even on a busy time like weekend on brady street the shop is closed at 10:30pm.

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★ 5

I love this place. They really know how to give you outstanding service. I would recommend going here. They always have a big smile and greet every customer. 5 stars

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★ 1

Says they’re open until 2:30 on Thursday but decided to close at 10:30 for the “safety” of their staff. Brady St. is one of the safest neighborhoods in the city and if they were really scared the police are stationed right outside. Lazy workers and poor customer service every time I go there.

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★ 1

I used to love this qdoba and always give them good reviews. I ordered pick up from them tonight, they got my order wrong, I called and politely asked about it and if they could correct it and was spoken to rudely then hung up on before I could finishing asking her question about what’s wrong with the order. HORRIBLE service. I’ve never had to write a bad review for them but now I’ll just go to another location. Please hire better staff.

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★ 5

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★ 1

I did a to-go order not too long ago and was severely disappointed with the food. The food was very poorly made, the servers seemed nice but the food wasn't what I was expecting or on par with what I've received in the past.

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★ 1

Placed an order, showed up 15 minutes later, the sole employee was sitting on her phone and hadn’t even seen that my order had been placed, let alone started it. Absolutely terrible.

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★ 2

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★ 5

This is, by far, the best location in the city. Not sure why all of the negative reviews. After several horrible experiences at the Oakland location, I decided to try this one out. The difference is beyond what I expected. Very clean restaurant. Polite, hard working staff, and the food was amazing. Good potions, fresh and made with care. I will be returning.

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★ 1

Its now 10:15. I showed up at the store location at 9:48. There were people in line and an employee locked me out of the building and said they were closed. I was trying to get 2 orders. Definitely wouldnt have taken longer than 10pm when they were supposed to close. I ended up having to go across town to chubbys cheese steaks who were open and gave me great service. That’s unfortunate that i had to drive 5 minutes across town to get good service from a place that says they are open and actually are. They obviously dont care about the customer. He said “we are closed” when their hours clearly said open. Dont go here. Its a waste of your money. If they care this little about the customer i can only imagine how good/safe their food is.

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★ 1

Last night 1-27-24 rude workers not giving customers what they asked for yelling at customers nasty attitude, sloppy food not giving correct items on bowl & burritos those woman have horrible attitudes & very bad customer service, i wonder when they will fix the team very unsatisfying

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★ 1

I got 2 burritos for take out here and they were really poorly wrapped and the onions were so big to the point where I had to pick them out.

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★ 1

Listen i went there @ 6 today those cooks in there are horrible & they try to tip they self , its the customer choice to tip you off your service, they need to have some training & not just making food with the way they attitude is if yall dont want to make burritos and bowls bro find another job , serving people that sloppy soupy nasty food & customers speak up before u pay if they dont make it right dont pay…this just money for them they dont care bout yo food nor you, im not never coming back there they neeed to tare that down yall in a popular spot serving garbage. They need to bring a new team in there.

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★ 1

Well it wasn’t about the Food my dad said it’s Good but There was a Lady Who Came up to them while eating .. and said “ Oh I’m even embarrassed to tell you this but my owner said You guys bring in to much Mud “
Yet my father and my brother and Uncle work in construction…. And my dad told her that they did they best to clean it up but ofc the mud all over It’s construction… I found it kinda rude like what do you want them to do 🫤 and that’s not the first time they go .. I think that was wrong to say Then why do you have workers ? I work at a fast food spot and I’m clearly not gone b telling costumers ohh u leaving to much Dirt inside like no 👎🏽 It’s cool tho it would b the last time they go Ur welcome Less dirt for y’all . My thing is Don’t say that to people like it’s not right if u don’t wanna clean up the floor then close ur Dine-in .

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★ 2

Worst Experience ever. Because it was a to go order I don't feel they make the food with love they just slop it to like your a dog or something never again ya hear me

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★ 1

I ordered a burrito from them late night and it was the worst burrito I’ve ever received in my life literally. I had a burrito with extra steak, rice, beans, and guacamole but when I got it there was no steak or rice just guacamole and beans. Not to mention the poor packaging looked like it was just thrown together without a care in the world, wasn’t even wrapped correctly and was just stuffed in the bag. Completely horrible I would’ve been more satisfied if they would’ve just canceled the order.

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★ 2

This used to be my favorite Qdoba. Over the past couple of month it’s been going down hill. The new staff can be so attitudinal and sometimes have disregard for customers. I stood in line for 10min waiting to order and no one spoke to me until I finally asked to order. Then I was told they are not taking walk-in orders because they’re so swamped with pick up orders. That’s OK. But use common sense and tell customers entering the door right away instead of letting them stand in line without so much of a hello. I said wow, thanks and laughed at how stupid the situation was, said thank you (although I wasn’t thankful at all) then left.

One of the employees got a rude tone with me for no reason as I was exiting the restaurant. She didn’t speak to me the entire time I was waiting but finally says something as my back is turned. Bold. I went down the street to the water st Qdoba and had a night and day experience. I guess I’ll have to start going to that one now.

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★ 1

I got a burrito bowl and it had no rice on it when I ordered it. Which is the main part of it.

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★ 1

Always closed 3 to 4hours ahead of closing fine all workers still in store . This is the 2nd time ive came to this location and they were closed at 11pm and closing time is not until 3am whomever is running these Qdoba restaurants this is ridiculous

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★ 1

The staff did not want to serve anyone. The restaurant did not close for 2 hours, but both doors were locked to prevent new customers from entering. Customers were also told if they opened the door to let people in that they would not be served. I was luckily able to enter as someone exited after eating for several minutes, but another group was told they would not be served due to a lack of staff after they entered when another customer left. Food delivery drivers were allowed to enter, but dine in or take our orders were turned away.

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★ 1

Horrible service, horrible manner. I walked in take five minutes for someone to help me.
And yes, if you order one burrito, you can only take one fork no more than that. Apparently that’s the company guideline and no more than two pieces of napkin. Grilled chicken were not cooked very chewy. Never coming back again

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★ 1

I walk in hoping to get a quick burrito bowl as there is only one person in line and soon realize this won't be a quick experience. Firstly, the workers are almost blasting hip hop music while they are working which was ridiculously unprofessional. As I look to see what the hold up is I see young female worker who resembled Ludicrous the rapper. She literally had a huge necklace and hip hop clothes on doing her best the represent Cash Money Records. She was taking as long as she possibly could to put on plastic gloves. It took so long that the Asian female worker came over and kindly took my order. The other worker (Ludicrous) takes the opportunity to start dancing amd twerking in front of us like she is auditioning for a rap video. There were 4 or 5 people waiting at this point. This experience was so ridiculously unprofessional that it looked comical. I felt bad for the Asian female worker because she was the only one working and being professional. After she finished my order I get to the cashier who looks like the Lady of Rage. I ask her for chips and to scan my rewards. She literally grunts at me and gets the chips. Then she almost barks at me to scan my rewards which didn't appear to be working. This was a horribly rude and terrible experience. PLEASE train your employees to conduct themselves as decent human beings while working. If that isn't possible at the very least teach them not to dance, play loud music, grunt and act like clowns while customers are waiting to be served.

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★ 1

Horrible service!!! Customer service was not up to par. They stood by and watched a customer get threatened by another customer and escalated the situation. Want better reviews? Get better workers.

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★ 3

Food tasted good and employees were kind. Found it kind of odd that they would not give us cups for water. Even when we asked for one for the baby. We had just spent $20 in food, getting a small cup for water doesn’t seem like a crazy request.

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★ 1

The entrees that I got were very poorly wrapped and they burst when I tried to take a bite.

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★ 1

This place is ripping people off One single taco cost $4.69.... Why would someone pay that price for one taco?

When they can go around the corner to chipolte and get 2 for $6
.
I was trying to get something quick to eat, but I'm not paying $5 for 1 single taco
I was hungry so I was gonna stop here.
That's a bad choice if you hungry, go to the taco truck or go to Chipotle. Cause this restaurant is crazy. People don't know they're being ripped off. For the price of one taco You might as well cook at home.. $5 for 1 small taco on a corn shell. And everybody knows those are the really, really tiny shells.

If you're hungry and limit it, go somewhere else because you can get a better bargain for your money elsewhere.

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★ 1

Employees state that we are not aloud to come into the establishment and order food, only online orders are accepted, and rudely reject people’s business during everyday working hours. everyone working acts disgusted that anyone dare think to come in and try to order food when there is a large “open” sign shining out to Brady street. I just want a burrito please );

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★ 5

BEAUTIFUL ladies work ethic

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★ 1

Don't waste your money at this dump. The manager is useless. Let's his employees talk to customers however they want to. Employees try to fight customers. Ghetto and gross.

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★ 1

One of the nastiest food I ever ate had ordered 4 steak tacos and it was cold and nasty end up, throwing it in the garbage. I wouldn’t even give them one star and it was $20.

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★ 1

probably one of the worst I’ve ever been to. The night staff tonight was clueless on how to multi-task. Dancing instead of focusing on getting orders out. embarrassing <3 to say the least.

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★ 1

Went in Sunday and the place was beyond disgusting, I should have immediately left. Food mess everywhere on the prep counter. Staff with very long hair hanging in their face which can’t be compliant to basic sanitary standards. The tacos were so sloppily made that there were more fillings outside of the tacos in the bowl then actually went into the tacos and the price was crazy for what was provided (>$10 for 3 very poorly made tacos). Some of the ground beef was red/raw. This location has really gone downhill.

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★ 5

One of the better ran establishments

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★ 5

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★ 5

The best qdoba out here!!!!!!!!!!!!!!

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★ 5

Way better than the location on Oakland. Kid who helped me today at 4 was friendly and the place was clean. I live right by the Oakland location but will make my way over here instead now cuz the Oakland location sucks

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★ 5

I would like to personally thank the staff 3/5/2023 @ 10:45a.m. my food was delicious... I'm stuck at work.. thanks again!

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★ 5

Best qdoba in Milwaukee

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★ 2

I've been a fairly regular customer almost since their opening, and the experience just seems to get steadily worse and worse. The employees don't greet you, barely say anything at all, look and act like they are disgusted with everyone/everything. However, lately they somehow ask about my requested combinations with names I've never heard before and act like I'm an idiot for not knowing them. I end up having to point and say "that please". Rude, eye-rolling workers that definitely would rather be somewhere else! At the price of a burrito these days, they could at least act civilly towards the customers! I don't think I'll be continuing my patronage for much longer . . . . . .

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★ 4

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★ 4

Food was warm not hot, pretty much ok

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★ 2

That smoked brisket Burritos Bowls is/are TRASH CAN WORTHY, the Brisket wasn't seasoned and smelt old. We lost our appetite. Do better.

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★ 2

I’ve been coming here the past couple years and I’ve never had any issues. I went in on 01/06/2023 at about 1:00pm and I ordered a steak burrito bowl. I was extremely clear with what things I wanted on my bowl as I have each time that I’ve gone here.

The gentleman who was making my bowl put three scoops of rice in my bowl and a perfect amount of steak. When it came to the cheese I asked for the spicy cheese and he put a ridiculously small amount in there and I asked him for just a little bit more. I usually get 3-4 times that amount of cheese without asking EVERY time I’m at this location.

He then said “it’s extra for more” and that confused me because I’ve never had anyone working there tell me that or charge me for it. If he said “hey I’ll do it for you this time, but in the future it’s going to be an extra charge” this would have been a completely different story.

All I’m asking for is some consistency because I just ate a dry burrito bowl because there was so much rice and no cheese. Switching up practices on someone who consistently orders food at this location leaves me pretty dissatisfied with my experience.

The other person I was there with ordered a kids quesadilla meal for a child back at home and there was no apple juice nor a side added to the order.

Overall this was just a poor experience at a place I’ve never had a bad experience at before.

Thanks

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★ 1

Came in and
Greeted the staff just got blanked stars…. Waited at least a min or two before getting served and no one was in front on me nor was they busy… Asked for half and half and they said they no longer did they do that…The cashier charged me for extra queso when I only asked the man that was fixing my food could he do a little more because he barely put any on there… I honestly don’t won’t my food lost my appetite with this experience…

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★ 2

The style of establishment that produces generic slob in the shortest time possible. Was given undercooked tortillas that fell apart in my hands. I picked at the meal before throwing the majority away.

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★ 2

The food was OK but not thrilling

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★ 4

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★ 5

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★ 5

Very clean food and customer service is great.

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★ 4

Quiet environment. Cool service.

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★ 3

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★ 1

Got delivery from Uber eats. Multiple drivers went to the store waiting on the food…. So you’d think it would at least be fresh. Everything was cold. The chips were half under cooked and half burnt. Rice was severely undercooked. Worst qdoba I’ve ever had.

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★ 5

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★ 2

They were out of the brisket meat that I wanted then I asked to mix the meat which I was normally able to do they told me they were no longer able to do that and that I would have to pay for two full portions of meet if I wanted it mixed I should have went to Chipotle next time I definitely will because I will not be back at this location

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★ 5

Can never go wrong with Qdoba! U get a lot of food 4 ur money. I recommend this place 2 everyone

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★ 5

Consistent with my other good experiences at Qdoba, quick, crisp service.

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★ 2

Food was not cook to fully. My beans were hard and the rice was very dry

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★ 5

Great food!

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★ 5

Fast & friendly, the food 🥑

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★ 5

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★ 5

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★ 1

NASTY! The floors were NASTY and wet. The employees had attitudes. The restrooms were just as nasty as the lobby. The tables were dirty, they crackheads in there disturbing people that were trying to order. It was just TERRIBLE at THIS location! The heath department needs to be called!!!

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★ 5

I love the Quesadilla with Chicken. The chicken is tender and moist and all the ingredients seem fresh with that yummy Corn Salsa and. It's complete with great outdoor seating for people watching. Will I see you there?

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★ 5

Sonia was amazing I love her, kept everything chill and awesome, ill be back for sure just to see her --Marissa

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★ 3

Food was delicious customer service not so great:(

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★ 5

Qdoba on Brady consistently churns out fire bowls for the people. I’d love to see chipotle even try to put up this kind of volume.

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★ 5

Slaps. 10/10. Qdoba > chipotle

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★ 5

Great food and great service!

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★ 2

Open til 2:30am not 3:00am

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★ 1

Go through the whole process and it says “‘my card I invalid “ I think they just stop taking online orders At a certain point. I’d rather it say that then waste my time putting in multiple cards thinking it’s my fault

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★ 1

Terrible customer service, unfulfilled order. I HATE THIS LOCATION they make you stand outside for what reason I do not know. The food is not bad but the customer service is terrible

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★ 1

I would never eat at this location again. I got very sick and had to go to the hospital and they told me I had food poisoning. Yuck! Don’t eat here

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★ 2

Went to qdoba last night, had to wait outside in a line when no one was in the line inside. The lady working the door was acting like a bouncer even though this is a fast food establishment. Poorly done if the goal was to minimize traffic inside. I don’t want to be forced to wait outside a restaurant that has space for us to be inside and out of the cold when I’m ordering my food.

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★ 5

Great food, great service, great location!

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★ 4

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★ 1

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★ 4

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★ 4

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★ 5

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★ 5

Great Kind Reguards

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★ 1

Just left because the workers refused to let any customers inside to order. Was told to stand outside in 3 degree weather to order online along with two other people. Did not order online because my main reason for choosing Qdoba is because I can watch my food being made... Very disappointed because I prefer this location over the Marquette location. 0 stars if I could.

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★ 5

Kaylin is the most amazing worker I’ve met! She catered to our needs and went above and beyond! Kaylin is the best worker I’ve met!!

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★ 5

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★ 3

Great food, but using Doordash my food never made it to me for the second time. Neither doordash or Qdoba wanted to take responsibility. Qdoba did remake my order and I went to pick it up but I am still out $10 for delivery and tip, plus my time and gas to go get my food.

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★ 1

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★ 1

Waited 12 minutes for a quesadilla and when he finally handed it over the counter the tortilla was still almost completely raw and the quesadilla would not stay together at all.

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★ 3

Not enough meat

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★ 1

Very unprofessional tables dirty food slopped together chicken was chewy which means it was under cooked. Crew looked like they didn't want to be there. First and last time I'll come here.

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★ 3

Customers order was good but when I ordered both times my order was not correct

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★ 5

Great customer service. Super clean dining area. Delicious food.

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★ 4

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★ 1

Dirty location(front of house was dirty, counters needed wiping down), unprofessional staff, didn’t have correct plating for quesadillas, ours were put in bowls (for burritos) and foil placed over top, they were out of condiments (reg queso & shredded cheese), the food tasted bland.
I’m assuming the managers were the ones out back smoking, we had to pass the two of them on the way back to our car. Safe to say we won’t be returning to this location.

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★ 5

Great service

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★ 5

🤗🤗🤗🤗🤗🤗

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★ 3

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★ 1

Customer service was poor walked out very unhappy

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★ 2

Predatory management that will skimp your orders to keep down costs and then try and convince you to sign up for their terrible rewards program.

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★ 3

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★ 2

Two years ago four star.. Now not so much. It seems that their entire crew for a few years just all up and left enmass for the new macaroni and cheese place. But even before then, it was kinda falling apart. My last pick up orders have been sheer lunacy.. and now they have some poor girl who is incredibly slow.. she left my burrito sitting out for almost ten minutes.. Wrapped, true, but just sitting out with no heater and completely doa by the time she dropped it in the bag with my other burrito.. I didn't bother to eat it, because.. Well.. not a fan of food sickness. I won't be going back until they get back up a staff, or at least has someone who's cognizant of basic food service practices. Maybe if they paid their staff better, they wouldn't have dipped, and I guess you get what you pay for.. or maybe it's the owner.. I think he's been going steadily insane over the past few years.. and was definitely part of a few problems I've had at pickups.. seems a perfect storm is brewing over there, and being in food service for thirty years.. I'll just recommend to stay away for now.. See how they are in a couple months.. Meanwhile.. there's taco stop mke so at least there's that.

Source: Google

★ 2

Every time I DoorDash from them it’s cold and not what I order. Tonight meal was by far the worst I order shells I get bags of chips instead and food is ice cold

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★ 4

My brother liked his bowel and said the food was fresh.

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★ 5

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★ 5

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★ 4

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★ 5

Great

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★ 4

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★ 1

Ordered burrito bowls for delivery and got literally zero food. Paid for double chicken, got barely any chicken. Unreal

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★ 5

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★ 5

Aidan does a great job of keeping the place clean, friendly and tasty. Will be back

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★ 5

They sometimes go through rotational staffing changes, but they always do a good job with consistent service. Something that can be hard with fast-food, especially with COVID-19.

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★ 5

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★ 1

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★ 3

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★ 1

I went there tonight to order food to go and I was basically told to hurry up and order by the manager. I was informed that they had a lot of online orders coming in. I was ordering 3 different entrees and I was being very rudely rushed. When I got home I realized I forgot to order a side of sour cream and guacamole because I was rushing and trying to order as fast as I could. My husband called to complain and whoever answered the phone didn't care that we weren't taken care of. Well, Qdoba, for your information, food service 101 is that you take care of the customers that are there in person before you take care of online orders. I thought I would spell it out for you because that's clearly what you need. It's not that I need to hurry up with my order, it's that you need to retrain your employees 🙄

Source: Google

★ 1

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★ 1

This particular location is not very good. I ordered a burrito, a drink, some chips and a cookie for delivery. The order was delivered much later than the quoted time, which wouldn't have been an issue had it been correct.

None of the salsa I asked for was correct.

The cookie I got was FULLY RAW. I'm not sure if I had been put in the oven for too little time or what, but it was clearly uncooked.

Over all, I wouldn't order from this location again and would suggest others stay away as well.

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★ 5

I hadn't been in a while, but the staff was super helpful on guiding me through the ordering process. Also, they have tasty new, spicy salsas.

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★ 5

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★ 5

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★ 4

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★ 4

Not bad couple tables not wiped down

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★ 5

Loved it

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★ 5

Great Service and friendly staff! Food was on point❣️❣️

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★ 5

Standard Qdoba. Think I had a new employee make my burrito bowl a couple orders ago since it was like 1/3 the usual amount, but overall friendly employees. Wish they can standardize their portions better in the Qdoba franchise.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

The new sweet honey chicken burrito

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★ 5

Great customer service! Very clean store, good food.

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★ 5

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★ 4

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★ 5

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★ 5

Great food and really great service 👍

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★ 5

Awesome

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★ 5

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★ 4

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★ 4

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★ 4

Awesome friendly service and good food at a great price!

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★ 4

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★ 4

Good service and family friendly

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★ 5

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★ 5

Quick and efficient without losing any of the quality. I order the 3 cheese nachos with steak and chicken. Everything from the grilled veggies to the guacamole was delicious.

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★ 2

very rude

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★ 3

I mean . . . It's a Qdoba. They're pretty much all three same

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★ 5

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★ 5

I suggest just telling the the order taker to just make it how they would make it for themselves. Unless they're a vegetarian, that burrito will be dope af guaranteed. Maybe ask if they're a vegetarian first...

Source: Google

★ 5

My first visit to this Qdoba and it was excellent! The server behind the counter was friendly and efficient. I had the three taco option and they were stuffed and delicious. Other things: super clean bathroom!!! And the restaurant space was clean, bright and enjoyable to sit in. Conveniently located just a block from the bus stop.

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★ 5

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★ 1

Pessimism customer service.

Source: Google