★ 5

Delicious subs and friendly employees on my last stop. Can’t beat a meatball sub imo

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★ 5

Great Morning crew

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★ 1

The customer service I received recently was lacking. I called to ask if I could have a note placed on my order. I mentioned I had JUST placed the order. The female that answered was incredibly unprofessional and told me they hadn't received my order and proceeded to say "well I don't know what you want me to do about it." As someone who has worked in customer service for many years, giving a customer an attitude over the phone is not the way to appease them. All I wanted was extra olives.

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★ 1

They gave me the wrong sandwich

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★ 5

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★ 5

When I walked in, I mentioned to my brother that this is the cleanest subway I have been in a very long time.
The gentleman behind the counter was very polite and courteous.
I really like that. You could still see the produce that was going to be going on your sandwich. Most subways nowadays have metal barriers that you cannot see what the food looks like.That is going on your sandwich.

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★ 1

Paid 52 dollars for 4 subs one of them wasn't even ours it was someone else's. There running out of alot of there food including bread. The environment is very unorganized and unprofessional. Would not recommend antigo subway to anyone!!

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★ 4

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★ 1

Ordered a BLT and Chicken Bacon Ranch and received the italian sub and a turkey sub. DO NOT RECOMMEND!!!! After calling and complaining was told as long as I got food from them there was nothing they could do unless I went back in, but I was already 25 minutes back at home. My fault for not checking them first but again, do not recommend!!

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★ 5

Good staff made sandwiches great and quickly.

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★ 5

I order here almost daily.

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★ 2

The Subway in Antigo Wi. Is privately owned and the owner DOES NOT honor any of the Subway deals I get sent to my email or any of the deals I get on the Subway app or any of the paper deals. What good do these do if I can't EVER use them?

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★ 1

As other's have posted, you have to wait and wait for online orders. We placed ours 90 minutes in advance and we are one of four waiting.

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★ 3

Didn't seem like the people working really cared about quality just slopped the sandwiches together and wrapped them

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★ 1

Terrible service, won't honor coupons you get in the mail.... Will go elsewhere!!!!!

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★ 5

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★ 5

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★ 3

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★ 4

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★ 1

2nd time now eating there. Order same item and it’s not hard BLT extra bacon. The bacon it burnt and black and there is no extra. Why should you have to babysit them to get it right.

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★ 5

One of the best subways in all of the surrounding places

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★ 5

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★ 5

This is the best subway I've ever been to! They are fast and happy! Miguel made my visit so nice! I definitely will be coming back. This industry needs more people like him!

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★ 1

I tried to use the drive thru. I sat for 10 minutes at the speaker and no one took my order. When I walked in no one was in line. There were two people sitting at a table. When told the young man that I was waiting at the drive thru he answered we don't use that. I told him he should put a sign up explaining that they don't use the drive thru. He answered me and said he couldn't do that. There were two workers and no one in line. I'm very disappointed in their attitudes and they barely put any meat on my footlong sandwich. I will think twice before going there again. Erberts and Gerberts is closer to my house. I will stick with them.

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★ 1

Place the pick up order online so that I can stop and pick it up quick before I had to be to work. Got there a couple minutes before the time that I said it would be done. Waited seen nothing no sandwich anywhere nothing. My app told me that it was ready I then asked the worker and he had not even started on it. What is the point of having online pick up if you're not gonna get it done in that time. They should
Change it from this is the time it will be done to. We'll do it whenever the hell we want. I think they need a new manager somebody who will teach their employees about good time management.

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★ 5

The guys are great. I went in and they were busy and they busted their butt to get us taken care of quickly and apologized a couple times for the wait.

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★ 5

The bread was a little dry and hard.

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★ 5

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★ 4

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★ 4

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★ 1

Learned our lesson to always watch them make our food and never place a pickup order. The turkey titan we ordered literally had 3 pieces of meat. The bread was dry and hard. We also got a #99 and there was like nothing on it. We live out of town and they closed already so theres not much to do about it. They also gave me double chocolate cookies when we ordered chocolate chip.

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★ 1

We were traveling through Antigo and decided to place an online order for Subway. We placed the order approximately 45 minutes before arriving and was notified through the app our order was ready. When I walked in to get the order, there were no online orders on the shelf. The person working was the only employee that day and told me he hadn't even started any online orders.

I understand he was the only employee and don't want to place blame, but my understanding is Subway should be processing orders based on when they are submitted and I should not have received a "Ready Now" notification if the order wasn't ready.

There were many people in line and he apologized, but made no effort to complete our order. We left and ate somewhere else.

Not impressed with our experience and not intending to come back to this location. Be cautious if ordering online.

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★ 5

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★ 5

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★ 5

Yummy

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★ 5

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★ 5

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★ 5

Nice place. Food was good. Thank you.

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★ 5

😋

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★ 5

UPDATE 11/14/23: Subway has turned it around. Better service and much better food.
In the past six months, when we went in, the staff was complaining to customers and rude to each other.
This week we've ordered online twice. The first time the footlong chicken breast sub had no meat on it. Today, we got one of two cookies ordered.
We hadn't complained, or returned for the missing items, as dealing with the instore staff has been generally unpleasant.
We know work gets busy and places have had a difficult time hiring but that is everywhere, including at our jobs.
Subway Antigo needs an attitude adjustment and someone to double check online orders.

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★ 4

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★ 1

Sat in the drive-through for at least five minutes had to drive around and go into order my food won’t come here again. When I asked the girl at the register if the drive through was broken she said no there were people in the back that should have handled it. The ladies in the back should be fired for not doing there job! The lady and gentleman in the front deserve a raise very nice and polite

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★ 3

I don't know how they keep their Subway franchise! Rudest manager and employees I've ever encountered while visiting various Subway restaurants. One employee pushed away the employee ringing up my order and bruskly ordered me to leave and never return. This, after throwing food into refill containers like she was handling dog food. She shouldn't be concerned about me returning because it won't happen!

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★ 4

Good food

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★ 1

Sat in the drive through for 10 minutes waiting only to be told it's closed. No sign hung up. Come inside 3 girls standing around, line of people waiting and rude as hell. Do better Antigo!!!

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★ 4

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★ 5

Brandon P. At Antigo location was amazing. I have been coming here for years and he gave us some of the best service we have had in what feels like forever! He spoke fluently and clear, he was professional and actually informed you of options before just doing them. I was very happy this visit.

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★ 1

HORRIBLE service and horrible people.
he didn’t like what was on my sub so i was laughed at. didn’t even put mayo on it like i asked. went back in, they didn’t fix the issue at all and refused to refund me. HORRIBLE HORRIBLE PLACE. don’t reccomend!!!!!

ALSO, the drive thru is never open. no signs or cones indicating they aren’t using it, they just don’t feel like working harder so they just ignore you til you come inside or leave.

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★ 1

Not the best food but the workers stick there noise in personal business that they should stay outta like if one of the co-workers there has a problem with the customer the whole crew has an issue with that customer and that should not help things should be ran I'd find somewhere better to eat

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★ 5

Food is always delicious 100% of the time! No complaints there at all. However the employees were arguing and it was awkward. Then she started randomly telling another employee a story about her dog and if I hadn't been watching her work the whole time, both of my sandwiches would have been messed up. Not just one but both. I had to catch her twice and tell her that something was missed. But everyone has bad days and like I said the food is always very good! *Update changed my review from 4 to 5 stars because the last two times I went in the service is much better and the atmosphere is calmer and more professional :)

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★ 3

make the employees with needle marks wash their hands with bleach before making your sandwich

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★ 1

I really haven’t been to a bad subway until me and my husband went here. The workers were just plain rude. One literally was complaining the whole time and even had the audacity to apologize if she sweats all over because they have no ac. Then she proceeded to make faces at our subs because she didn’t like what was on them. The sandwiches fell apart literally after being unwrapped. The only good employee we seen that day was the young boy and that was because he was silent and kept to himself. They boss eachother around and dont work as a team. They need to learn to greet customers too and not bombard them with “how many sandwiches” the second you walk into the door assuming I even want a sandwich. If you hate your job so bad then quit and find something you enjoy it’s not that hard literally everywhere is hiring. Will not be going back there ever.

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★ 5

Fast service beat food around

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★ 2

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★ 2

Terrible service the girl that took our order was incredibly rude and more or less yelled at us for ordering the wrong way. Sorry we ordered the same way we do at every other subway and not her way.

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★ 2

Very understaffed. Long line. Water on floor. Ice machine empty. Bathroom disgusting. Food was good though!!

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★ 1

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★ 4

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★ 5

Always friendly and fast.

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★ 2

Attention span is horrible, they don't listen, they almost didn't give my wife her chicken and bacon and them when they did, it was shredded. Super salty attitude. Sorry but I don't have this problem with any other subway but here.

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★ 4

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★ 1

My husband and I went in to get lunch. It was rush hour but for one lady in particular that was working was being very rude to her employee even when he was being polite and asking questions. As I used to work here and have worked in customer service this was very uncalled for in-front of customers and an employee should never get treated like that.

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★ 5

The lady that helped me was very kind and funny. Dark brown hair and a jack skelington tattoo. Made going there a pleasure. She put marinara on the pizza sub without me knowing that it needed it and that made my wife happy.

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★ 5

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★ 4

The employees greeted me with a smile and made me a sub that was just right. The eating area was very clean. I also had the experience of using the drive thru and had no issues. Prompt service and my sub was neatly put together.

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★ 5

Change of pace. Fast and good

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★ 3

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★ 5

Consistent with other Subways, friendly service. Good location.

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★ 5

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★ 1

This was, by far, the worst Subway experience I've ever had. I understand they were busy but had to repeat myself multiple times. I then opened my sub after driving away and this is what I paid over $11 for. The sandwich was such a mess! I enjoy the drive through option but am truly disappointed.

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★ 1

Long wait time.
No one seemed to know how to make our wraps; however, the cashier who made mine was new, so understandable. We were asked by an older woman 4 times what we were getting.
Proceeded to eat & a few bites in, my husband found a very long hair embedded into his sandwich. The older woman who had made his was aggravated & said she'd remake it, my husband politely declined & asked for a refund.
Cashier was very polite & apologized saying that this was the third time today this situation had happened...
I am in awe.

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★ 1

Lady behind the counter was extremely rude, filled out their survey and got back an email thanking me for liking them. Second time this has happened obviously no one cares

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★ 1

3 strikes and I'm out !! 3 times my wife brought home sandwiches for dinner from Antigo Subway 3 times the bread was disgusting and hardly anything in either of out subs NEVER AGAIN plus she said the place was not clean !! Manager should be ashamed!!!!

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★ 3

One lady seemed annoyed we came in yet was very helpful and good with our order.

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★ 3

Ordered the buffalo chicken sub and they used regularly chicken (which is fine), but didn't put the hot sauce on until the end and then put it on the lettuce and not even the chicken. The other sub I ordered was fine. Slow service.

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★ 5

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★ 2

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★ 5

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★ 5

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★ 5

The sub was awesome the crew is very friendly

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★ 3

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★ 5

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★ 5

Occasionally go to this Subway when we grocery shop in Antigo Wi. Always have fantastic service and sandwiches even though they seem understaffed. The man who takes our order with the USS Tarawa hat on knows what customer service is all about. He is always upbeat and friendly. Very rare in this day and age.

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★ 1

Close at 6. Google says they are open. Go there after work, got there at 6 and they are closed. Gone a few other times when they should be open, but closed.

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★ 3

Same love same ole with subway

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★ 3

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★ 4

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★ 1

Do not order online. I took them 54 minutes to make a footlong with only tuna. They continued to take walk ins while ignoring my order. They also made two other orders, placed after mine, before mine. They were understaffed and that's fair, but if this is how they handle their online orders, I would advise never ordering online.

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★ 3

It's Subway what more can you say. Not the fastest one of ever been to but average amongst all them I've been to in regards to sandwiches

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★ 5

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★ 1

Was being run by teenagers and they messed up on our orders... Didn't seem like the staff making the sandwich knew what they were doing... I am not happy at all

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★ 2

Can't say whether my experience was unusual for this location but, the food prep area was unkempt. Meat mixed in the wrong tubs, filthy/smudged glass and their waste chute was overflowing and ignored, rude sandwich artist and their toaster was clearly broken as my sandwich was still cold. I would highly recommend eating elsewhere.

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★ 5

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★ 5

Usually pretty fast, and friendly.

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★ 4

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★ 3

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★ 5

Fast reliable service.

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★ 5

When I lived closer, I ate here 3-5 times a week. Miss being able to! Lol love this subway

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★ 5

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★ 5

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★ 1

Just tried to get a sub amd door was locked, they close at 9 I went there at 845. There's more reason to close 15 min earlier. I have been in restaurant service and we had to stay open and take orders all the way up til we closed. I will be going in tmrw and talking to them.

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★ 5

The meal was good, the help should have been more sanitary, the acted confused

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★ 5

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★ 5

Great staff

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★ 4

Stopped on the way to Three Lakes. It was nice and sandwiches were good but staff could use some retraining and store was not as neat as some.

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★ 5

Always great service and food

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★ 4

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★ 4

Got the protein bowl. Was good without all that bread

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★ 4

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★ 4

Great food

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★ 5

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★ 5

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★ 2

Everyone in my family including myself thought the food did not taste fresh. My sandwich was lacking in taste and my wife and kids didn't like their sandwiches at all.

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★ 2

Sad day at Subway... food is still good, but it is hard to eat when the person preparing your food has their hair dangling above your sandwich... also adjusting their mask with the gloves you are wearing to prepare food 🤦‍♀️ Had to ask her to change her gloves.

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★ 1

worst subway I've ever been to. Worked there so I know first hand. The tuna isn't real. And when you unpackage the meats they smell like roadkill and have spots all over them. The toilets are cleaned with the same sponge the sinks are cleaned with. The employees don't respect customers at all. They even have mice living under the bain where they make your subs. Sanitation is obviously not an issue there. They don't follow the mask mandate and they make people come in when they are puking sick. I don't recommend coming in here unless you want to get food poisoning

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★ 5

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★ 5

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★ 5

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★ 4

Got some subs and they were nice enough to let me know about a special that was going on how an employee should be

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★ 5

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★ 5

Staff was friendly helpful will be back again

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★ 3

Went here last night and both the workers were friendly but the usual thing I get wasn't as good as normal.

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★ 5

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★ 4

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★ 5

Fast service Excellent sandwich all at a good price

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★ 4

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★ 5

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★ 1

I visited your restaurant this past Monday, Aug. 10. I was very disappointed in how you handled the Wisconsin Mandate for Covid-19. It was a busy time of day and almost no customers were wearing masks, except for myself. They were not practising social distancing, nor was there any organization of lining up to order. A guy was walking out when I approached the door and he continued to cough without a mask. Customers not wearing a mask should be refused service. A food establishment needs to take extra precautions.

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★ 1

Can you say sloooow! Waited 10 minutes for one sandwich...oh and I'm still waiting. No one in front of me at the drive up. I don't think I'll be stopping here again!

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★ 4

Good subs. Nice staff.

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★ 4

Great food and staff. Wish they were involved in all Subways offers and coupons.

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★ 5

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★ 1

We waited for almost 3/4 hour to get waited on at the drive thru 1 vehicle in front of us waiting about 1/2 hour no customers inside so why so long?

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★ 5

Great food. :)

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★ 4

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★ 4

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★ 2

Staff is rude and provincially minded have been into the shop multiple times, multiple times the older women behind the counter have made comments as to how weird I am to themselves thinking I can't hear. I'm really not that strange just a nose ring and a couple earrings. They also can't get my sub right to save themselves it always comes out cold

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★ 5

Great helpful staff. Prices are great too.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

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★ 2

Can't believe how inappropriate the employees were!

Clean up your act!

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★ 3

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★ 4

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★ 5

This subway is so clean!

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★ 4

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★ 1

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★ 5

Great food. Employees are nice and willing to work with u on making ur sub how you want it

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★ 3

Food is ok

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★ 4

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★ 4

Fast, fresh, friendly

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★ 5

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★ 3

There is a manager lady that is there that is always rude to the customers AND to her employees. I've seen it multiple times. Corporate should probably look into it because it's not appropriate the way that she acts. Some of the other workers are very sweet and enthusiastic about their job though. I appreciate those people. :)

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★ 5

Nice facility. Good food. Good service.

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★ 3

Daughter and I rolled up to drive through, sat there for a good ten minutes thinking they were just busy. When we finally pulled away without being served both ladies were just chilling at the counter with an empty store. Food is good but service is always poor.

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★ 3

Server was rude when requested lettuce instead of spinach on a slider

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★ 3

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★ 1

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★ 4

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★ 5

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★ 3

I wish the could make the sandwich the same as the photos. They're OK.

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★ 5

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★ 4

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★ 5

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★ 3

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★ 4

Love that we can still get the Seafood Sensation up north. Service is quick. Only suggestion is use a bit more meat, subs lack the girth I'm used to from the south.

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★ 3

I love

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★ 5

Good and healthy 👍👌

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★ 3

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★ 4

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★ 3

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★ 5

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★ 2

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★ 5

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★ 1

Rude workers and they dont listen to what u want

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★ 5

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★ 2

Came in admittedly close to closing time last night, but not an unreasonable timeframe to make two sandwiches. Girl rolled her eyes multiple times throughout our exchange and when I asked for a second sandwich, and the older lady was rude and hurrying me while checking me out. Gave two stars because they sandwiches tasted fine, but that was just the worst service I had seen at Subway ever

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★ 5

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★ 5

They make the best sandwiches I've ever ate at subway. Especially the BMT sandwich. The cool workers ever. Thank you for you hard work the make us happy and they deserve a raise.

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★ 5

Great place to catch a quick bite to eat

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★ 3

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★ 5

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★ 4

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★ 5

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★ 5

I go there every monday and there always pleasant no matter how busy they are

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★ 4

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★ 4

Love subway great food and service is great.

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★ 4

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★ 5

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★ 3

I did not get sick

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

You can make sandwiches cheeper.

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★ 4

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