★ 4

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★ 1

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★ 5

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★ 2

Never had an issue with this location. Now, Sunday the 10th they're closed even though the hours posted show they should be open, and online it says they're open today. Wasted my lunch break driving over

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★ 1

Terrible service! The girl behind the counter had a terrible attitude, short, rude wasn’t polite at all! She just crammed my 3 items into one bag smashing everything together.
If you hate your job maybe you should have made better life choices!

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★ 2

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★ 1

Terrible service, please be nicer to people, change the staff

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★ 5

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★ 4

It’s Subway. Current staff is great.

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★ 5

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★ 5

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★ 4

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★ 1

Employees smoking marijuana in the back, could smell weed when I was trying to eat. Not cool! Whoever manages this location is not professional at all! Also, the employees are rude as heck! Lots of swearing going on as well.

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★ 5

We were out running errands today and we stopped into Subway for a quick lunch and James was working! There was a huge line and James was very efficient, kind and everyone was served with a smile! As someone who's worked in the service industry I know the long lines/impatient people may become overwhelming very quickly and James rocked it! Way to go James! 🙌🏼

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★ 3

Bread was hard and as well as the cookie I had.

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★ 1

I did an online order, The bread was wrong and super crusted, dry, not fresh. I walked over to pick my sandwich up in a blizzard. Kindly called back and the woman I talk to was super rude said well why don’t you walk back over here and show us and we can fix it in front of you. And you know what sometimes it’s not about getting something for free. It’s about somebody saying I apologize that was your experience. But that was not my experience. She was rude, short, snarky, and literally tried to tell me it was the right bread when I’m sitting here looking at it being the wrong. Attached is a picture of the wrong bread in case she would like to see.

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★ 5

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★ 5

Ordered on line and was pleased with the results. Good sandwiches and efficient staff.

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★ 4

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★ 5

Ordered the $6.99 special 12-in sub

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★ 1

Ignorant, piss-poor, attitudes working behind the counter. Then, at checkout, they suggest the acquisition of your personal data(?), to sell a sandwich? If you’re into that kind of thing (and I’m sure there’s a few), this place is for you. But get ready. Evidently, their business model has been doped in Marxism (as a fast food restaurant), they also suggest that you give them a tip. For people that actually earn their tips (waiters and waitresses), apparently they’re meaningless.
They want it in advance, mind you.
That is the definition of meaningless.
It’s not a tip, it’s Marxism.
I will never patronize their business again.

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★ 5

Everything was amazing

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★ 4

It would have been a five star review but they where out of tomatos that was the only bad thing service was great

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★ 5

I walked in and told them my food request with my dietary needs were and they helped me build a delish lunch! I had a large enough salad for two meals!!!

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★ 5

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★ 5

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★ 5

The best customer service at any Appleton fast food place. The staff is so funny and kind, my sandwich is perfect every Monday.

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★ 1

Not helpful

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★ 4

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★ 5

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★ 1

Paid for extra ham and got no ham...go back to school. Please refund my money back!

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★ 1

Not very friendly and I had multiple hairs in my food. Definitely not returning here many other options close by.

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★ 5

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★ 3

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★ 1

I come to the store 15 minutes before close and the sign was off, door was locked, and the guy looked at me and walked away! Just completely disrespectful and I will not be going to that location ever again..

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★ 3

Love the food. Service was okay, not very friendly. Cashier was good though. Suggestion for drinks...need to offer unsweetened iced tea. Settled for a Diet Coke...not a healthy drink.

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★ 5

Got what I wanted quickly and had a coupon for good price.

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★ 1

Ordered food online around 6:50 for them to say that they were closed when I got there and refused make my sub even though they close st 8 and I got there at 7:10. Awful customer service.

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★ 5

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★ 1

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★ 5

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★ 4

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★ 5

Got 12 " to share w/ the wife. When I asked her how it was, She asked what I ordered. I aid "all Meats." She looked and there were NO MEATS!!! Complained to the staff, the manager and no results . TERRIBLE EXPERIENCE! DO Not Patronize them~~~~

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★ 4

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★ 1

Went to order cookies and was told that she can't touch the cookies for 45mins (in a very rude tone) Since when is it policy to let cookies sit out and get hard and nasty for so long? I've gotten fresh cookies from other locations without any complaints or attitudes, fresh off the pan. workers at this location need an attitude adjustment, last week the worker was busy on her phone and dropped the entire bucket into the ice machine and I can guarantee that bucket wasn't sanitized so everything that was on the outside of the bucket touched the ice that people were using for drinks

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★ 4

Nice clean pleasant atmosphere. Great new sandwiches.

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★ 1

The sandwich maker was be disrespectful toward me while making my food, I saw a lady next to her and asked her if she could make it because she witnessed the behaviors. The lady refused to do so and addressed herself as the district manager. They were the two most prejudice people that I have witnessed in along time and I will never do business her again.

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★ 5

I tried a sandwich. It was good. Fresh vegetables

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★ 4

Consistent quality of sandwiches.

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★ 5

Best Subway I’ve had!!! Thanks

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★ 2

Why are all your restaurants different prices on same subs? All in fox valley?
FYI wisconsin Ave. Your restaurant is horrid
How can one restaurant mess up so consistently?

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★ 5

V good food! Esp there nu sandwiches

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★ 5

the beautiful employee who made my sandwich did very well, they took their time and placed the cucumbers on one by one, and i really appreciated that. they were also very heavy handed with the pickles. i appreciated this even more, i love pickles. it was the best subway sandwich i’ve ever had. thank you subway employee :)

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★ 1

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★ 1

I was just treated sooooo rudely at this subway!!!! Terrible customer service. Decided to leave and spend my money at chick -fil-A. I would like to know who owns this subway. Other locations have much better customer service!!

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★ 4

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★ 2

Went in and was treated with condescension by a lady named Kelly who apparently was helping out this one due to lack of employees. She complained the whole time she made my sandwich because it was inconvenient to make it a melt (even though it was on the menu) and I found it rather odd she was not following food safety by wearing a ring on her fingers which even with gloves it is not food safe. Sandwich was good but will not be coming back.

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★ 5

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★ 4

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★ 4

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★ 1

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★ 2

Bread is never fresh and the veggies are always spread very thin or thick in spots, workers need to learn how to make a good looking sub

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★ 2

I was in the area so I stopped in to grab a sandwich the woman behind the counter was kind enough but seemed bothered by even a question out of the ordinary, while placing my order a late 20’s guy interrupts to complain to his co-worker about a customer calling for delivery I guess I’m less important his issues so I looked around and spotted the notice that says I can’t take a phone call while ordering. A minute later the guy appears behind me complaining about me touching the glass, I hated to slow him down on the way to his mop bucket but at least I could give him someone to put down to make himself feel a little bit better about himself.

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★ 3

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★ 5

The staff is fast,efficient,kind and professional

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★ 5

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★ 4

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★ 1

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★ 3

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★ 5

Good all around experience

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★ 4

Steak and cheese was a little dry and I had sauce on it.

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★ 5

Bad service but good food because I told them how to make it 🤭🤭🤭😃😂😂😂😂😂 😁🧐🧐😬😬😬

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★ 5

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★ 5

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★ 5

Great

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★ 5

It's 5's when the manager is there.....🤩💥🌟⭐🌟⭐

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★ 4

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★ 3

It's subway. What can I say.

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★ 3

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★ 5

The young man that waited on me was exceptional! I had a order that was kind of confusing and he was so patient and suggested a way we could work it out.
Need more people like him!!!!

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★ 4

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★ 1

Order was wrong and sandwich was literally falling apart. Toppings asked for were incorrect and the amount of sauce on the sandwich was so ridiculous it was like they were emptying containers to free them up. The one star is cause they got the coke right. Do not recommend.

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★ 4

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★ 5

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★ 4

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★ 4

Yes it's good.

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★ 1

The two ladies working today seemed like they could careless about helping anyone out they just said we don't have an order from u and then just walked away.

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★ 4

Very friendly food was good

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★ 5

Very delicious. And the place is all remodeled. Looks really nice. Clean. And roomy.

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★ 2

The woman who was preparing my sandwich was not friendly.

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★ 1

My fiance & I both give this store a 1 star rating. If we could give it zero stars we would. I called there and spoke with the manager about the rewards card and how we did not receive our points due to the lack of explanation by the employee on how to go about registering it. Therefore, we lost out on points for our 2 visits. The manager was quite rude on the phone and when I told her she lost 2 customers she very rudely hung up on me. Managers are supposed to listen and try to come up with resolutions when customers call with any and all types of complaints, she did neither of those. I was also mean mugged by one of the employees and the employees were also very rude. Seems they don't care about their jobs. Definitely not very professional to say the least. We will not be going there again. Also, store was not very clean and employees did not change gloves when making each customers subs.

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★ 2

People making subs did not have face masks on!!

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★ 5

Great choice as a healthier fast food option

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★ 1

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★ 1

The worst service I have ever had
The female working 2/16/20 at 6pm
Should be working at a different job

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★ 5

It was great. Friendly staff and fresh ingredients

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★ 5

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★ 2

My experience was quite awful. The person that assisted me was very rude and didn't care that I was there, I believe that her name was Crystal. The staff was more occupied with there personal lives then helping out customers. This includes what I think was a manager. While over-hearing their conversations they called each other playful names and whatnot but that is not professional to do on the floor where there are customers. I am giving 2 starts because the renovation is nice.

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★ 4

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★ 1

Went to the Bluemound location this morning and service was slow, rude, and just not what we were looking for. Both of our sandwiches were terrible, not at all what we asked for. The guy working kept drowning my sandwich in mayo even after I told him to stop. My boyfriend felt sick after eating his and i couldn’t even eat mine after trying for 15 minutes to get the extra mayo off. I then called to let them know that we were dissatisfied and nobody answered the phone. I called two more times and nobody answered. Waste of time and money. I love subway but not this location.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 1

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★ 1

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★ 4

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★ 4

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★ 4

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★ 4

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★ 1

Horrible slow service. Heavy set guy is doesnt take people in order. Dont mark to go orders ready if u cant just simply hand me it

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★ 3

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★ 4

Always good

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

Good but slow

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★ 5

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★ 3

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★ 5

Yum

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★ 5

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★ 1

Don’t go to this location. I work in customer service and am not one to usually write reviews like this but the service was absolutely terrible and unprofessional. The boy was annoyed the second I walked in to pick up my online order. There were two people in the store but I was 10 minutes early and knew I was so I had no problem waiting but he was not happy I was early. Got snippy and kept repeating that I was SUPER early and he just got the order. Told him I put the order in ten minutes ago but I didn’t mind waiting at all and he kept on about how he just got it. Then he says, “Are there any cheese on these?” Snippy. I said, “Yep, we put that in online as well.” I was looking at my receipt and walked over to him to show him and patted him on the back like it’s ok and just asked we cool it on the attitude. He then flipped out and got loud, causing other customers to leave, and slapped the sandwich down and walked away saying he wouldn’t be making my sandwich that I already paid for. It was just an outrageous experience and no manager there to intervene. I will never bother them with my business again and I suggest anyone else does the same or go to the one on Wisconsin.

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★ 5

Sammichs

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★ 2

The worst Subway franchise I've been to yet. Fairly clean restaurant but employees lack cleanliness. Employees also talked about expired food to a guest in front of me. They were also talking about firing people in front of me. All of which I find very unprofessional in any industry but more so in customer service. The guest doesn't need to hear workplace drama. A shame I was in a hurry today and I stopped in. I won't make that mistake twice.

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★ 3

Standard

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★ 5

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★ 5

Love there sandwiches

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★ 4

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★ 1

Rude service here.

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★ 2

This review is for the blumound location. Perhaps hire people that don’t seemed annoyed by customers?? The lady at the register scolded me because the person making the sandwich put the wrong meat in it! Then was super snippy with me when I said I didn’t know what went in it. I think the woman making sandwiches was new - but should probably learn not roll her eyes when she sees a line of people waiting.

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★ 2

yeah so this isn’t necessarily a complaint, i’m just very confused, because my friends and i pulled up to the location and the girl inside was just glaring at us, and then proceeded to call over her coworker, so she could glare at us as well. this was at 7:30 so they weren’t about to close, and i don’t know why they just did that. i’m kind of stunned. we honestly felt a lil threatened and left. not mad, just looking for answers

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★ 4

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★ 5

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★ 3

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★ 5

Great service performed by great people!!

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★ 4

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★ 5

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★ 5

The best footling sandwich

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★ 4

Nice subway and good staff. My father who is elderly takes awhile and they are patient and helpful with him. Food is good. Owner needs to update chairs and tables and stuff to get 5 stars

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★ 4

Friendly staff. Quick service.

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★ 5

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★ 4

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★ 5

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★ 4

Clean store, and has been remodeled since I was in this particular store last.

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★ 5

Wow the two girls working this day were amazing!! It was so busy and they did a fantastic job! Kudos to them! And thank you!

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★ 3

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★ 3

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★ 1

I agree with other reviews they are so rude over there, I was the only customer, they rushed me thru to the checkout , she rang me up before I could get the coupon up on my phone, when I showed her she was clearly irritated and said out loud ,now I have to back track to accommodate the coupon, WELL SORRY !!!

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★ 4

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★ 1

Rude morning worker. I’ve been in a number of times when they first open and every time the woman seems like I am the biggest hassle. Not going back to this location, I’ll stick with the Wisconsin street one.

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★ 5

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★ 5

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★ 1

Personally i work at a subway in minesota. But the people working were really rude, you asked for lettuce or something you got very very little of it, the one dude doing the veggies and cash register didnt ask if we wanted any sauce. He just closed and wraped the sandwiches. And then rang up all of my familys subs up with everone else who was geting food. And then refused to void the order. And made the other person do it.

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★ 1

If I could give 0 stars I would. Never have any of the workers been in a good mood any time I have been in the establishment.

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★ 1

All the works are very rude, and seem like they do not want to be there and when you ask for more condiments they make it seem like it’s the biggest hassle ever.

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★ 2

The service is horrible, most of the people who work there seem to always be mad. The food tastes good overall.

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★ 4

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★ 5

Delicious and friendly, even with a packed store

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★ 3

Very rarely open at 6:30 am. Tried again today and not open at 6:35 am and no one in site. I would rather get a flatbread breakfast sandwich from here than breakfast from surounding places.

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★ 5

I love Subway! Fresh, fast, and worth the stop always. I never have complaints here.

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★ 5

Great subs

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★ 5

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★ 4

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★ 2

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★ 5

Great food and great service.

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★ 3

Pretty standard Subway restaurant .

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★ 5

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★ 5

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★ 5

great

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★ 4

The food is accurately made, and tastes good.
The location, and pitted parking lot, leaves a little to be desired.

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★ 5

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★ 3

I am still amazed at the lack of common sense people working around food displayed here. One of the worst things to deal with when you are eating is someone who brings out a broom and carelessly flings dirt and dust not only near your table but actually UNDER IT, then actually proceeds to dust the light fixture DIRECTLY OVER MY FOOD! what the hell is wrong with this thought process? ? I paid my money to sit at this table to eat a mediocre overpriced sandwich, in peace and quiet I know is asking too much, but minimally I expect to not have spray cleaner, dust and other crap in my meal, this has to stop, people need to be told and stop throwing money into the toilet of places like this that don't obviously care if we come back or not, when told..the manager and this girl had a good laugh at my expense, hope you enjoyed it, you lost my business and that becomes contagious eventually.

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