★ 5

Great Customer service!

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★ 5

Yummy

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★ 4

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★ 5

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★ 5

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★ 1

Not sure when they stopped warming up the rotisserie chicken!? Just because someone doesn’t want it toasted doesn’t mean they want it ice cold. Always something with this subway

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★ 4

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★ 4

The empyees do well, just tends to be under staffed compaired to years ago. Although they are no wears near as busy as they used to be either so understandable. They have gotten so expensive i visit as much as i used to.

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★ 3

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★ 4

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★ 5

Paige is always awesome, came into today and she is always cheerful and polite! She is one of those 1/1000000 workers that just blow your mind away on how awesome they are. Keep up the great work Paige, keep brining smiles!!

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★ 1

Multiple times now where I have ordered from the drive through and my order is completely wrong. The people that work there are nice and helpful but I’m not sure what is going on with their order system….

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★ 4

Went through the drive through and ordered on the touchscreen The only issue is that one sandwich was not toasted at all when requested.

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★ 3

12/20/24 - 5pm. Weirdest experience... put in my order on the drive through board, and it came out completely wrong. The sandwiches weren't even close to correct. Supposed to be 2 toasted chicken bacon subs (1 6inch, 1 footlong) with the same bread, toasted, mayo on one ranch on the other and nearly the same toppings.

What did I get? 2 footlongs, no bacon on either, ranch and mayo on 1, no sauce on the other and the tomatos missing from 1.... got it togo to eat in the road and what a crazy way to get it completely wrong. The workers were friendly and I'd never had this issue here before but wow....

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★ 1

The place sucks they always manage to screw up my order somehow and anytime I get bacon on my sandwich it's never cooked

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★ 5

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★ 5

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★ 2

I asked for a BLT with mayo and cucumbers. I got a sandwich of bacon, cucumbers, and mayo…

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★ 2

Didn't get toasted, shorted on the meat, forgot the sauce. Worst Subway store I've been to

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★ 1

Apparently new management means they need to learn how to read the orders all over again. Just when it was starting to become decent here, it's right back to being a dump for service all over again

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★ 1

HORRID service. Waited for a pick up order in the drive thru only to be stuck behind someone else for 15 minutes. Waited inside for another 20 minutes, because they haven’t even started my order yet (even when the screen said my order was ready). Order is always incorrect and staff don’t seem to care either way.

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★ 2

The only good thing that ever came out of this place is my relationship. Back when this location was still next to Kwik Trip, our manager suggested that my coworker and I start dating and it's been fantastic! Other than that, food, service, and cleanliness are kinda mid. Sometimes I come back purely for nostalgia, but then I'm quickly reminded why I don't eat here when the ingredients are all messy and probably expired, and the store is a mess but you can hear people goofing around in the back. I saw a sign out front that says there's new management, so I sincerely hope things improve here.

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★ 1

I recently placed an online order at Subway, but unfortunately, the staff failed to deliver. Literally. They couldn't even follow a simple online order, which led to errors and frustration.

To make matters worse, the staff was rude and senseless when I tried to address the issue. It was clear that they weren't interested in providing good customer service or resolving the problem.

I expect more from a popular chain like Subway. If you can't get the order right and treat customers with respect, then what's the point? Hopefully, the management will take steps to improve the staff's training and attitude.

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★ 5

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★ 3

Didn't get a lot of ingredients on sandwiches, and it wasn't toasted.

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★ 1

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★ 5

Easy access, plenty of parking. Very friendly and efficient staff.

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★ 5

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★ 3

So I came in tonight around 8:15pm and got a footlong on Italian herbs and cheese with the All American sub meat on it. It's supposed to be toasted and I saw the person put the sub in the toaster, but I got home and my sub is not "crunchy" like normal and the cheese isn't even melted. Normally I can tell that it's toasted. This sub has bacon on it so it either toast to be toasted or bacon has to be heated. I'm not sure if the oven didn't work correctly or if he didn't press a correct button but something seems off.
Otherwise the customer service was amazing! The lady who works the weekend shift is so friendly and makes you feel welcomed.

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★ 5

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★ 4

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★ 1

I ordered through doordash but the sub was so underwhelming. It was called the monster but it had basically zero veggies and hardly any meat. I would not order it again.

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★ 3

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★ 1

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★ 2

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★ 3

My sub was nothing but bologna not good didn't get what i ordered which was a subway club but the poor girl had to deal with a ride customer before us so I'm sure they were flustered the customer was quite rude to them poor girls

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★ 1

Placed a mobile order. When arrived for pick up, we waited in line only to be told, they were busy and hadn’t had time to make it. Instead of making it then. They finished their long line of people, and then made our 2 sandwiches. Mine was a disaster. The bread was not cut except for a small slit, and when I opened my package, all of the ingredients were rolled into the paper. There was mayo all over the bread fit into the bread. The bread was dry the ingredients I asked were missing such as pickles and light onion. Tables were all dirty. Worst Subway I have been to! Skip this place and go to Culver’s right next door!

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★ 5

I know that when I walk in and see Cathy working I'm going to have a good experience. Sheis extremely kind, professional, always has a smile on her face.

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★ 3

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★ 2

The people are not bad but the amount of time it takes to get your sandwhich, when the place is not busy at all, is atrocious.

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★ 5

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★ 1

i placed a mobile order at this subway for the first time (whatever guy was working today at 1:30 absolutely sucked) and here’s how it went.

i got 2 sandwiches, the first one was not cut in half but rather 10 inches and 2 inches (can you not tell where the middle is?) the toppings were fine but i also asked for extra mayo and got barely any. the second sandwich was cut twice which was unasked for AND none of the pieces were even. he was not stingy with the avocado but it was just dolloped and not spread and there was no mayo at all when i, again, put extra mayo. i had to put on mayo from my job’s fridge. horrible sandwich making. would never recommend this subway.

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★ 1

What a rip off, someone teach these young kids how to put together a sandwich, and we are so tired of getting charged more and getting less

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★ 4

Great Selections and Service! We'll be back 😉

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★ 1

Steer clear of this place if you want timely and accurate orders. Ordered for 5:45 didn't get my sandwiches till 6:05, and two were incorrect. Not toasted missing ingredients incorrect cheese. And it's not like they were understaffed. They had 4 Associates working that Night. Save yourself the headache and go to Culver's or mcdonalds instead.

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★ 2

I've given this specific subway chance after chance because sometimes things happen but the drive through is constantly down, they are nearly always missing something, today it was the fountain drinks and my order got screwed up. If you can go to literally any other subway instead of this one, do so.

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★ 5

The lady's working were awesome. I lost my receipt and unfortunately don't rembere the 2 ladies names. The subway lady did an excellent job, and the the store cashier was also amazing. Both ladies provided great customer service, Southern hospitality and were above and beyond professional. I visited September 7 th Thursday afternoon about 130pm.

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★ 5

The staff tries hard. They were doing a good job handling all the demands during a very busy time.

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★ 5

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★ 1

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★ 3

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★ 5

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★ 5

Very friendly staff even though it was very busy. Food was good.

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★ 1

Parked out front with a trailer and was told to move around back, with an empty parking lot. I told her I was ordering to go as she copped an attitude so I left. 3.5 stars, probably due to attitude

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★ 1

Bugs in the windows waaay tooo much mayo they flooded it

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★ 5

Fresh sandwiches and excellent service.

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★ 5

Great food and staff! I'll be back.

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★ 1

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★ 3

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★ 5

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★ 1

This was so terrible my sandwich was supposed to have bacon eggs and cheese and salt and pepper on it and then it was 2 eggs and a ton of salt and a ton of pepper and nothing else

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★ 4

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★ 1

They don’t have flatbread. They don’t want to carry it I guess. It’s a constant battle when you go to this place.🙄

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★ 3

Not great...

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★ 5

It was really good. They were really busy but still got to us in good time.

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★ 5

Nice store and good food.

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★ 5

Brand new restaurant. Friendly and quick service. Super convenient for truckers.

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★ 5

Friendly service and fast service

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★ 5

Had a really great bacon and tuna sandwich as suggested by a very kind employee. 10/10 would recommend the combination and this location.

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★ 4

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★ 5

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★ 1

Just stopped there guy was rude at the drive through window got home my supposed meat heated food was cold called and the guy that awnsered the phone was rude didn't offer to do anything all he told me was I seen the girl heat t which there was no way and he said I'll take your number and I'll give it to my manager very poor service

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★ 4

I almost always order from the app, and the order is done correctly and on time about 97% of the time. Great option for fast tasty lots of veggies, and relatively low calorie. Star off for occasionally getting mayo I didn't want or order done a tad late (like one minute... So still pretty great!)

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★ 2

Some of the employee's could lose the attitude when serving customer's

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★ 5

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★ 1

Every time I come here it's 30 minutes to get my order. Even when im the only one there
The sandwich is never right something is always messed up I almost have to eat with gloves on because the sandwich is so messy.
I've been here at least 20 times and every single time it's a 1 star experience.

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★ 5

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★ 5

Great quick service friendly staff .

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★ 5

Great service, they didn't scoof at my order, and had a great chat with the curly haired dude.

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★ 5

A must stop when we visit Baldwin. The staff is exceptionally amazing, very kind and courteous! They truly go above and beyond than any other subway I've been to. Establishment is exceptionally clean. The Baldwin staff answered all my questions, prepared and made our sandwiches with precision and care.
Bathrooms were clean. All toppings were fresh.
This is one of the best subways to stop at in Wisconsin!!!
Don't forget to tip the Staff, they completely deserve it as they are a 5 star team!
Unforgettable experience here I'll be taking back to Texas with me! Made us feel at home!
Thanks again!
Keep up the amazing work!

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★ 5

The crew working here on 6/2 is awesome! Good food, and friendly workers taking care of things.

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★ 4

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★ 1

Absolutely terrible service
30 mins in the drive thru
No apology
Order wasn’t right
Pop needed to be changed
Unprofessionalisum at the window
Smoke some more there employees
It’s Friday right?

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★ 5

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★ 5

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★ 5

The food is just Subway but the staff are awesome. Friendly and knowledgeable

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★ 1

Stopped on my lunch. Guy behind counter(jeremy), made 2 sandwiches for 2 different people, rang then up and then asked me what toppings I wanted wearing the same gloves he had on when started on 1st person. Gross!!!!!!

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★ 1

Rude customer service after I asked for another salad cause the one I got came with no lettuce.

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★ 5

This location is very good and has some of the best employees around!

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★ 3

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★ 3

Seemed like a normal subway to me. It was clean inside and the service was friendly.

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★ 1

This subway is horrible! This is the second time we have done an online order with them and they can not seem to get the orders right. I ordered 3 sandwiches a chicken bacon ranch with amerian chees, lettuce, spinach, black olives, and jalapenos - toasted. They forgot to put bacon, cheese, and lettuce on my sandwich and it was cold. The other sandwich they forgot the cheese, and the last sandwich, was not toasted either. We will not be ordinary from this location again. It should be shut down.

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★ 5

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★ 5

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★ 5

Great Subway!!

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★ 1

Waited 20min in drive line. Didnt move past one car the whole time. Got out because it was taking too long. Horrible.

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★ 1

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★ 5

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★ 2

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★ 5

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★ 5

Love coming here, staff are always fun to talk to and it makes the experience all the more enjoyable

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★ 5

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★ 1

No oven roasted chicken breast. And when I got home my steak on my steak and cheese was cold cold that the cheese never even melted.

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★ 1

I've been here 3 times on my lunch break (around 7 pm) and all 3 times have been horrible. The first time it appeared to be all high school kids working and the place was trashed, food everywhere and all the ingredients were mixed together. There were people making themselves food not in uniforms that weren't clocked in. The second time my food was made by someone who was not in a uniform while others were messing around in the back. Again there was food everywhere and all the ingredients were mixed together. This time I ordered a wrap and the menu clearly states the wrap is a 12" sub but they used less meat and less cheese than a 12" sub. The third and final time I ordered another wrap and there was only enough meat on it for a 6" sub and they tore 1 piece of cheese in half. There was hardly any veggies in the wrap and the kid did not offer to cut it either. It was very obvious he didn't want to be there as he didn't hide his lack of enthusiasm. All 3 times the lobby was trashed and all the tables were covered in food. The only good thing is the ingredients were actually not mixed together this time. All around this is a horrible place to eat in the evenings.

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★ 2

The even staff is very slow and disorganized. The lunch time staff on the other hand is great and is so friendly.

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★ 4

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★ 4

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★ 4

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★ 4

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★ 4

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★ 5

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★ 2

The touch screen was acting up but we placed our order pulled up paid and was told a different total then what the touch screen said when we ordered. We didn’t get our drinks or chips we ordered with the comb meals he then charged us again for the items left off but added a water we didn’t order. We gave back the water and asked for our fountain drink we just paid for he tried to charge us again. Very poor service it was over $22 for an $18 order. Will not be stopping at this subway again

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★ 5

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★ 4

Nice new location. Includes EV Charging station with (2) J1772 cables.

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★ 5

Awesome new store! Even has a drive through! Just can't beat Subway for good fresh fast food!

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★ 4

Good service and the sub hit the spot! The subway was clean also.

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★ 5

Nice store, I went through the drive thru and the touch screen worked great, sandwich was made quickly, and tasted great!

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