★ 1

The Two ladies that we’re working there tonight 05/20/2025 honestly looked mad when I walked in. They were not friendly at all. They didn’t smile once the only time that the younger girl spoke was when she said you can “ add a tip on the machine” then she perked up . I went there a few months back and there was some young men there that were extremely friendly and very outgoing and I gave them a $10 tip. I still gave the girl a tip today because I believe in that and helping other people out maybe she was having a bad day But I will never be eating there again. It was a painful transaction . If you don’t like working at Subway, get a different job

Source: Google

★ 5

Seems like new management.. Way better then what it was, my new go to subway

Source: Google

★ 5

Customer service was amazing, very respectful and hardworking. The food is some of the best i’ve had ever at a subway and it’s very clean.

Source: Google

★ 1

Ordered a cold cut footlong. Only had 3 pieces of balogna not any other meats. Amount of veggies good just no meat variation . Went back got a cold cut sandwich 12 in. Cost was 12.99 and the bun was old must have been at least 2 days old. The upper part of the bun was gard crumbled off. Won't be going back to this location again.

Source: Google

★ 5

Very nice people working there, my order is always correct, i eat here at least once a week. Wonderful people

Source: Google

★ 5

The atmosphere in this restaurant is very friendly and they were very quick to make my sub. They are a very good crew:).

Source: Google

★ 5

Employees really know how to lift a spirit and they make sure u get what u paid for plus more really like it there

Source: Google

★ 5

This location is on the up n up. Recently changed manager and you can honestly tell the difference in the store! The crew seems proud of their jobs and always happy to help!

Source: Google

★ 5

Source: Google

★ 2

The food was your typical Subway. The young girl making the food reaked of weed and was not all there. People were performing wound care right into he restaurant area. There was garbage on the floor and it looked like they didn't clean since yesterday. I should not have continued ordering.

Source: Google

★ 5

I recently visited the Subway location where Jocelyn and Chris were working, and I must say it was an outstanding experience. From the moment I walked in, Jocelyn greeted me with a warm smile and an eagerness to assist. Her knowledge of the menu and her recommendations were spot-on, ensuring I made the perfect choice for my meal. Chris, on the other hand, exhibited exceptional skill in preparing my sandwich with precision and care. The ingredients were fresh, and the sandwich was made exactly to my specifications. Their teamwork was evident, and their positive attitudes made the whole experience enjoyable. If you’re looking for top-notch service and delicious food, I highly recommend this Subway. Jocelyn and Chris truly made my visit memorable.

Source: Google

★ 5

Night Shift is Always nice to me and always does a great job making me feel human and not just another costumer.

Source: Google

★ 5

Source: Google

★ 5

Love eating at this subway good friendly service Shasta is good employee and treats her customers with respect and makes awesome sandwiches

Source: Google

★ 5

I come in every morning for breakfast. The employees are always hard at work trying to get ready for the day. I am always greeted with a smile on their face and some of the best customer service anywhere.

Source: Google

★ 5

Food and service was fantastic. Everytime I go in to this location I'm welcomed in with allot of energy. And the service itself was amazing. Made sure all my needs were met and my food was exactly as I wanted it. This is the only location I would ever be willing to go to. All other locations in the area have rude employees and don't even try to make the sandwiches how they are supposed to be made.

Source: Google

★ 5

Source: Google

★ 1

Worst subway I have ever been to!!!! Old veggies discolored meat, worst customer service, no effort given by staff they were sitting when I walked in nothing was filled it was filthy and they lied to me, never update the kiosk for delivery half of what they have isn't even on there and what they do have is wrong pricing. Then when i called yo make manager aware of how awful the service and food were, she said well sorry at least they showed up. Paddock lake or antioch is well worth the drive. BRISTOL SUBWAY SUCKS

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Order the “Titan Turkey” club, if you even want to call it that… placed a carry out order and there was hardly any Turkey on it. For $14, that’s atrocious!

Source: Google

★ 5

Went in to grab food before work, was informed the veggie patty was discontinued. Ali, who made my sandwich, was so chill and kind. She even discounted my sandwich since it was just veggies. Definitely top notch customer service:))

Source: Google

★ 1

After ordering at the drive up, I waited for 15 minutes behind the 1 car in front of me at the window. I left because i couldn't wait any longer. I spent half my lunch break sitting there and never got my food. Avoid this Subway!

Source: Google

★ 1

Don't waste your money with this location, go to the Salem one instead. Got an order via door dash. Two sandwiches - a steak and cheese sandwich with onion and green pepper and a Ham, cheese mustard, black olive and pickles.
Managed to mix the ingredients on the two and even missed the cheese on the steak sandwich. Won't be ordering from them again.

Source: Google

★ 1

Worse subway out there! Slowest subway I have ever been too. Horrible customer service. But what do you expect with teenagers. If I could give negative stars I would

Source: Google

★ 3

Made our orders wrong so had to go back in

Source: Google

★ 5

Service was great. The two employees there were nice asking how my day was and got my sandwich done quickly

Source: Google

★ 5

Overall great service, and all staff were very friendly. This is my favorite spot to go to, love this place!

Source: Google

★ 1

easily the wrost subway iv ever been to. came in just as a dinner rush was building up. the two girls behind the counter seemed to work even slower with each customer that came through the door. handleing cash with sanitary gloves on, and then handling food with the same gloves on. soda machine was out of order.

Source: Google

★ 1

Sat in the drive thru for 20 minutes to get told no chocolate chip cookies they just opened the location!!!! Sandwich bread looked like my basketballs

Source: Google

★ 3

The bread was so dry it could not have been baked today!

Source: Google

★ 1

Worse manager ever at the Bristol store

Source: Google

★ 1

Hands down the worst subway I've visited in years. Staff is very unprofessional and often rude. The food is okay but I wouldn't waste your energy here

Source: Google

★ 1

Been to this Subway a couple of times. They always forget napkins. And there Soda machine has been broken for about 3 weeks.

Source: Google

★ 5

Now, I am actually amazed that I am going to say this and make it a public statement, but this is certainly true: This is ACTUALLY a 5-star deserving Subway! This is better than the best of any other Subway I have ever experienced!

The staff are nothing but a delight and I felt warmly welcomed and friendly through the process. The food is at the highest level I've had and perhaps I just make the right decisions and choices this time, but this is the best sandwich I've ever had at a Subway! The venue and building are spectacular and pristine!

There is nothing to fault this location for and I hope I need to go back this way and stop again!

Source: Google

★ 5

The new steak and cheese on multi grain bread was awesome.Quick service!

Source: Google

★ 5

This particular Subway is operated in conjunction with a BP gas station. Although this store is located on a fairly busy corner, I found that it is fairly easy and safe to use the two entrances/exits.

Aside from the convenience of having a food establishment operating along side a fuel stop, I found that the food and servive were excellent.

I arrived at the end of lunch, and it was quite busy. However, the line moved along quickly as the employees made the various concoctions requested by the customers, while keeping up a friendly banter.

I recommend this Subway/BP if you’re hungry
or in need of gas.

Source: Google

★ 4

Fast in and out, good food

Source: Google

★ 3

Stop for a chicken teriyaki footlong i requested no red onions extra black olives extra tomatoes they had red onions throughout the sandwich the rest of the order i haven't even looked into yet but i'm not pleased that they can't follow simple directions for a sandwich i ordered through the app so i took it home the app is screwed up to it wouldn't let me actually order what i wanted to order so i wound up ordering things that i didn't really want so your app needs work and i think you guys need to hire better coworker better workers that pay attention to special instructions that are given to them

Source: Google

★ 5

Source: Google

★ 1

Need to have an adult supervisor. Spent almost 30 minutes in drive-through and only 2 cars ahead of me. Pulled up to window and three workers were having a chat fest. My order, one six inch and couldn't even get my order correct.

Source: Google

★ 5

The 2 young gentlemen that were working this afternoon were very polite, efficient and helpful, even knowing the manager was not there. I had not seen these 2 before. I don't always have the greatest customer service experience here, but today was notable. Its nice to see hard working young men with excellent manners these days. Thank you boys!

Source: Google

★ 5

Super duper yummy

Source: Google

★ 2

I drive past this subway every day from work so i've been here a bunch of times. I stopped going here a few months ago after having a bad experience with the employees. I came in and there was 2 people in front of me and the service was so slow. They were making sandwiches for what id assume was a cater or just a pickup so they were just super busy making them. NO BIG DEAL, i'm not impatient like that, but after standing there for over 12mins and not being helped it was frustrating and one of the girls that was there went in the back to grab a male employee to come help was very rude, she told him to help me because i was standing there for quite some time and he said no and completely ignored her, then i proceed to watch him make a sandwich which was supposed to be toasted and another employee mentioned that to this male and he replied with i don't care and continued making it. I walked out after this and haven't came back.

Source: Google

★ 1

Disgustingly filthy no one was wearing gloves and touching their faces. Also the employees were fighting amongst each other about the guy employee coming in late for his shift and then he refused to wear a mask and gloves while making food. Walked out, won't go back, and we recommend you don't either.

Source: Google

★ 1

Edith...the employee on duty had an attitude. Her attitude kept her from listening to given responses and paying attention to the fact that I did not want my sandwich toasted. Even after trying to get her attention two or three times I was ignored. So I guess I have to eat my sandwich toasted instead of my normal

Source: Google

★ 2

Source: Google

★ 1

Way too damn stingy with the meats. 1st time and last time coming to this subway

Source: Google

★ 1

I would give zero if I could. My son and I came 10 minutes before closing, mind you we are on a road trip and are starving!!!! The 2 male workers said "we already closed the register 10 minutes ago, sorry" I said 2 easy ham sandwiches and they said "sorry". This place is attached to a gas station and the subway sign glowed open. Now hangry in the middle if no where, thanks for nothing!

Source: Google

★ 5

Best subway service ive ever had.

Source: Google

★ 1

Source: Google

★ 1

manager looks like a felon and i dont like the cookies

Source: Google

★ 1

Took them almost 10 minutes to prep one sandwich, got it wrong, put in 2 foot Longs and nearly over charged us. Guy touched one sandwich with his bare hand, it might not seem that disgusting, but i don’t know how often they wash their hands. Worst service I’ve ever had at a subway.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

We've gone here two times for takeout.

Both times, the manager had no problems yelling at her employees in front of customers over trivial matters. Both times she, herself, forgot to put napkins in our bag.

The second time we went, we bought a cookie. There was a blonde hair baked into it. Guess what color the manager's hair is.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 1

After waiting for 10 minutes for someone to take my order, The girl that made my sandwich was wearing the same pair of gloves that she was wearing after she touched the cash register and handled other people’s food...

Source: Google

★ 5

Great Staff

Source: Google

★ 5

Healthy eating, friendly staff, clean environment

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 4

It's a Subway. Staff is always polite. The sandwiches are what they are - fresh and quite adequate for a quick, not terribly expensive meal. Pretty much the same review for the orher 40000 plus shops that are out there.☺

Source: Google

★ 5

Source: Google

★ 1

Job requirements for working here must include slow work ethic and taking care of customers BEHIND the ones in front of you. Piss poor service. Don't come here if you're in need of a quick bite.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Fast food

Source: Google

★ 4

Very kind and helpful

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Always fresh and the baking bread smells so good!

Source: Google

★ 3

Source: Google

★ 1

WORST SUBWAY EVER. I don’t know how you can screw an order up so bad, but they manage to do it every time I go. I refuse to ever go back. Another sandwich in the garbage, thanks Bristol subway!

Source: Google

★ 1

Toasted sandwiches always end up being cold on one half, and there's tons a flies

Source: Google

★ 5

Great sandwich

Source: Google

★ 4

Admittedly I went inside every time, but it's a standard Subway. Perhaps using the drive-thru is not the best, but I have no complaints and see no reason to avoid this location if you want Subway. I just saw the low reviews while checking it's hours and felt like giving them some love.

Source: Google

★ 1

Source: Google

★ 4

Fast friendly service

Source: Google

★ 3

An oasis in the middle of nowhere. Clean and attached to a gas station that has just been remodeled.

Source: Google

★ 1

this place is by far the worst the lady had an attitude even after repeating my self 3 times she didnt get my order rigth

Source: Google

★ 1

I took it into consideration that this location is new- HOWEVER each an every time I go back the service gets WORSE instead of better! Waited 15 minutes for my food, once received - My "salad" was a soggy mess, we didn't receive straws for our drinks, and we didnt get the cookies we paid for- that came with our meal! Of course there also doesn't seem to be a manager to talk to when you ask either.

Source: Google

★ 1

Went there tonight and ordered two 6 inch turkey Italiano (one missing cheese and one missing the TURKEY) and also ordered a footling steak and cheese with extra cheese (barely any cheese at all, literally could see no cheese). Called their store (no manager on site) and the employee there told me she specifically remembered putting extra cheese on the steak and cheese (really....) and that she would remake the Italianos if we wanted to bring them back. I told her we would not be bringing back (it's after 8pm and we still need to give our 3yr old a bath). This was all done through their drive thru and touch screen service. Sorry, if you can't read an order or double check it, and you manage to screw up ALL THREE sandwiches, you have lost our business. one mistake is ok, and we would try the restaurant again but not after all three sandwiches were messed up. We will continue to drive the extra bit to the paddock lake location which is phenomenal! Extremely disappointed in this location!

Source: Google