★ 5

Our sandwich artist (student by day, worker here by night) was fast, friendly and accommodating.
Didn't catch his name but he worked at 6pm on Tues Aug 26. Thank you

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★ 5

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★ 1

Don't expect to get service if you are a walk in customer. They are short staffed and only do online orders first which they cannot keep up with.

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★ 1

Terrible! Being run by children that cannot charge you correctly. Do not go here! Run the other way!

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★ 5

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★ 1

We ordered online to pickup in Chetek, WI. When I arrived, there was one male employee making a sandwich for another customer. After standing there 10 minutes without a greeting, or asking me anything, an alarm went off and he said it was for an online order. I said it may be mine. He said no, and mine was received quite some time ago, but it didn’t print. The current order printed. I had to replace my order; most of the vegetable bins were empty, only 2 breads to pick from; and I paid for a foot long cookie which they didn’t have. The employee asked if I would leave my credit card, which I said no. I left my name and number to have a manager call the next morning, which they did not. No refund either. I also tried to call them, which they did not answer, nor was the voice mail set up. We were hoping with new ownership it would improve. We are mistaken.

Source: Google

★ 1

It was June 22 about 7:00 pm. We ordered online like we usually do. Went in to grab our food, I said hello and thank you like I do every time. She ignored me but I can look past that. Got home to find out all 3 sandwiches were on the wrong bread and 3 different kinds of bread we didn't order and none of them were toasted and were very sloppy. Our receipt was correct though. I called and asked if they were out of the one bread we wanted and she said yes but told us she was too busy to call. Mind you, the whole place was empty and she was just standing around. She took it upon herself to choose whatever bread she wanted. We said that we were coming back in so she could remake our sandwiches on different bread of our choosing that they weren't sold out of. She asked what other kind we wanted and when we asked, she said they only have flatbread. Ok so why weren't we called so we could go to a different Subway and get our sandwiches or call us and apologize and ask if we wanted a different bread? She was rude and unapologetic. I doubt we'll be ordering from here anytime in the near future.

Source: Google

★ 1

Every time we place a mobile order we end up waiting approximately over an hour for food. We order at most 2 sandwiches. Nothing that should take more than a few minutes to make. Whenever we go in to pick them up there’s never anyone else in there and maybe one employee. Service has been terrible lately.

Source: Google

★ 1

When you go in to get your food and get on 1/2 of what a foot long gets and if you ask for extra and get charged for the extra and don't get it in your sandwich or salads. They toasted one sandwich and the meat is cold to the touch amd cheese is just melted. I got nothing that I ordered

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★ 5

I am handicap and floors were very wet from mopping. It was 630. Not near closing. I almost fell.

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★ 1

Every few months we give this place an opportunity. They always fail. Returned both sandwiches which were wrong. We don't enjoy toasted hot tuna sandwiches. We are pressed for time and can't wait for new sandwiches. Which is why we used the app to avoid the wait and plan ahead.
They can not give refunds on the app. So they promised to refund tomorrow. Last time we ordered they were out of several items we ordered again promised refunds the next day for the items we did not get. It never happened. There is no policy in place for ordering online and refunds. Convenience ordering with the app is null if it's wrong or not available. I recommend not using the app you need to babysit the sandwich makers here.

Source: Google

★ 1

Your smart employee let $30 walk out f the door because he had an online order. Our sandwhiches were half made. Stood in line for 10 minutes with not a single person there. Was told she has been waiting a while. Ended up walking out. Not a single person in the parking lot. Who were we waiting for? No one! Hope that one sandwich was worth the 2 that you let walk out the door. Real smart business model.

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★ 3

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★ 5

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★ 1

Too expensive for 1 sub and a salad!! 40 frickin dollars!

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★ 5

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★ 2

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★ 5

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★ 3

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★ 5

I truly love Subway. I love it because of the fresh food and all of the vegetable options and the sandwich is made right in front of you so you can decide what you want on it. The staff are friendly and personable, and I feel that grabbing. The meal deal is the best option.

Source: Google

★ 5

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★ 2

I suggest going in an watching them.make ur sandwich. Order pick up is horrible my sandwich smashed an pit together horrible an the other one is not fully wrapped up an sauce everywhere very disappointing 😞

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★ 5

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★ 4

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★ 5

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★ 1

Poor service and staff is handling food unsafe. Staff touches multiple subs with out glove change these subs were for multiple people. Something needs to be done to fix this problem. Sad to see for what you pay for the food.

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★ 3

Ok tasting,pricy. Not frienly

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★ 1

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★ 1

No bread at a sandwich shop

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★ 3

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★ 4

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★ 2

foods decent but every time i order a wrap with sauce, it’s like they go absolutely nuts with it and try to make it the messiest thing to eat ever. jus annoying bc it’s like, i dont even wanna touch it 🥲.

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★ 4

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★ 3

As most Subways quality was good, prices have gotten a bit higher than I like.

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★ 1

The food is good but they always forget to toast the sub on mobile orders. Very simple step that they can’t get right. Very frustrating considering how much the price has increased.

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★ 5

Awesome service great sandwiches 🥪 highly recommend the beast

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★ 5

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★ 4

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★ 1

Very bad service. Young associates are very rude.

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★ 5

Staff are ALWAYS friendly here. Stop here for lunch while on the road working for years now and never had a bad experience.
Bathrooms could use some TLC

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★ 5

Fast and friendly

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★ 5

Great

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★ 4

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★ 5

Very good, staff and manager was very kind!!!!

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★ 4

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★ 5

The person who made my sandwiches did an amazing job even with the slightly complicated. All sandwiches came out tasting amazing. I will definitely be eating at this location again.

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★ 1

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★ 3

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★ 5

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★ 4

Mediocre

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★ 5

A little short staffed

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★ 4

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★ 5

Food was good and friendly service people

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★ 5

Sandwich was very good!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

I love subway but not all sandwich artist are created equal 🤣

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★ 1

Walked in before closing and got screamed at by the employee tonight saying he wasn't serving everybody. Worst customer service I've ever experienced

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★ 1

Very poor not even cooked will not go there again

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★ 4

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★ 3

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★ 5

Amazing clean place employees are amazing 💚💚💚

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★ 5

I really love their bacon chicken ranch sandwich with a wonderful macadamia cookie to go with it.

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★ 5

Hot, delicious and made correct by friendly staff.

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★ 5

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★ 5

Three very fast, efficient employees working. Rare to see these days!

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★ 4

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★ 5

Best customer service in town . The girl that closes is very helpful. Best customer service experience I ha e had in a long time

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★ 4

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★ 5

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★ 5

Great service and fresh food

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★ 5

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★ 5

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★ 5

Troy and his coworker, who I did not catch her name, were very helpful and kind to me today at subway. Troy had my turkey foot long loaded down with all my favorites, I really thought it would have been a mess when I opened it... it wasn’t! Props to Troy.

Source: Google

★ 5

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★ 5

Great service and definitely a recommended spot to eat.

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★ 5

Very clean place

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★ 5

Love it

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★ 1

I went in to order my sandwiches and they blatantly ignored me when I would tell them what I wanted on my sandwiches and when I was telling them they were putting the veggies on the sandwich they ignored me and kept going I asked for two of them to be toasted and when I got them the meat was cold and it didn't even look like they were toasted

Source: Google

★ 5

The people there were very friendly and kind, they also suggested things to try so I did and it was delightful. Defiantly one of my new favorite places to eat at.

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★ 5

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★ 3

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★ 5

Everything is always fresh. Courteous staff. My sandwich or salad is always just right.

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★ 3

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★ 5

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★ 5

my bf works there and the food is great! B)

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★ 5

Food was good. I wish we could eat inside.

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★ 4

Basic subs but the outer Decour is cool as it is log cabin themed, has all the normal things you’d expect to find out a SUBWAY®.

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★ 3

They don't have roast beef anymore, how can they even say that they make sandwiches. Roast beef is my favorite.

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★ 5

3 meals there this weekend to keep crew fed while working. Very friendly employees. Nice job!

Source: Google

★ 5

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★ 2

Came in to pick up from an online order. Restaurant did not have any customers inside, or in the parking lot.
The toppings to each sandwich were on the wrong sandwich, and did not put on the desirable amounts.
My Sandwich tasted fresh, and had great consistency, which was great.
Sauces were pretty messy. They were already on the bread of the sandwiches when unraveled.
Slightly upset, seeing as to how that was all the money I'll have for 2 weeks.
I'm sure it's better in person, instead of the app.
Staff were friendly and responsive.
Overall good place!

Source: Google

★ 5

Loves it

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★ 3

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★ 4

Was alright missed their fruity drinks though

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★ 4

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★ 5

Awesome subway

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★ 1

Went there once and will never go again.
The bread was old and dry, she barely put any meat on my sub, it definitely was not made how every other subway makes the spicy Italian and I couldn't even eat it. I use to love subway but this establishment has made me never want subway again and I haven't went to a single one since.

Source: Google

★ 5

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★ 3

As

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★ 4

Everything is always fresh. Friendly staff.

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★ 5

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★ 5

Nice staff and they make great subs and good produce.

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★ 5

Clean restaurant that made our sandwitches perfectly. No complaints here.

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★ 4

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★ 4

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★ 3

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★ 4

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★ 4

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★ 4

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★ 2

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★ 4

Fast to get my sub wrap i ordered of a gift card I got for the holidays. Delicious spinach wrap.

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★ 5

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★ 5

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★ 5

Alot best then he dog park;!

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★ 4

Good fast food

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★ 5

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★ 4

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★ 1

It was not good. Not only could I not get provolone cheese on my ultimate sandwich, it was pretty gross. Took the first bite and knew right away it wasn't good. Not a fan.

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★ 5

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★ 5

Delish sandwich. My fave sub shop

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★ 5

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★ 4

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★ 3

Food was good!

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★ 5

good service. love aleya. always a great time when waited on by aleya

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Love my subway!!!

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★ 5

Very clean. Food was very good.

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★ 1

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★ 4

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★ 4

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

Love me some Subway any day of the week 😍

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★ 4

People was okay

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★ 3

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★ 4

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★ 4

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★ 5

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★ 4

Good but veggies were dry

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★ 4

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★ 4

Great quality food, amazing service I would recommend

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★ 5

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★ 2

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★ 4

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★ 3

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★ 3

Not the fastest employee's, nor the friendliest...

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★ 5

Good good, friendly staff, speedy service

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★ 4

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★ 5

The food was good. The place was very clean. People that work there we're nice and courteous and did a good job making my sandwiches.

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★ 2

Love subs. But the night workers are very slow and granddaughters meat was cold on her sub. Not paying attention to the customers over being in the back kitchen,or chatting with each other.

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★ 3

Food and service is just fine. Because I am in a wheel chair it is difficult getting past the two front doors. First door has a large crack between walk and doorway and the doorway is approx. 2 inches higher than floor level so with out a small ramp it is difficult to get in. Both doors are spring loaded to close so it is hard to hold open and maneuver the wheel chair.

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★ 5

Love this subway, nice polite employees and great subs!

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★ 4

Good service and friendly

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★ 1

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★ 5

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★ 5

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★ 3

Typical Subway shop. Service is fine. As for the building itself, not at all an inviting place to eat at. It’s so starkly bright and open that I feel all eyes are on me when I sit inside to eat.

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★ 4

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★ 2

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★ 5

Great sandwiches, great people, great variety and value!

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★ 5

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★ 5

Everything is great and the staff always smiles

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★ 3

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★ 3

It's a Subway.

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★ 2

One bad apple to ruin the experience, you know who you are.

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★ 3

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★ 5

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★ 5

Good food, staff.... enough said.

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★ 5

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★ 5

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★ 4

Very nice service and clean but the presentation of the subs could be better.

Source: Google