★ 3

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★ 4

Food was good, they are under staffed so you have to wait in line to be rushed through when you get up there. No conversation from the employee. You feel more like a number and less like a customer

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★ 1

On Monday May 30th my famliy and I decided to eat at subway. I thought that I had made all otders right double cheakit and it had seem right to me. When i got back home We noticed the bread we did not oder and the meat balls weee welldone on the bottoms Once again my opion. After being at your restaurant several times and never had complaints. Also I did notice the bread that had been ordered was nlot cooked ithrouughly It was still doughy in the miiddle. I called to the resterraunt about 645pm and the young man said no problem bring back we will make you new ones. I aaked did he want the old sandwices back he said no. I threw them in th trash cUse they were not even appealing to eat. When I got to the resterraunt 15 min later. A girl with long dark hair was ver unpolite and rude to me in front other customers Telling i did on the online sight and that i need to watch out for those mistakes When i told her abput the bread being doughy and themeat balls was hard and overcooked she looked at me starred the meatballs and said to me well maam that just not true. I told her i dont go around making false claims for like 15 dollars or would I in any sistutation. So i asked what we gomma deal wth this she said im give you the sandwi hes this time. I told her you know you can treat people this way she proceeded to walk lff the the kitchen and laugh ablut it. I cant beileve this behavior Im also a content creator and I will be making vidieo on this. I will not be back in your establishment ever again and I will encourage family and friends also. Thankyou Nikki Behrens

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★ 5

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★ 5

In a world filled with burgers and Mexican restaurants this place turns into a fast food promise land

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★ 1

Bad guacamole. My daughter had to throw her sandwich away. We were running late so we couldn't go back to the restaurant.

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★ 1

I’m not sure why the cashier thought it was remotely acceptable to tell an 11 year old she was illegal just because she is brown. What is wrong with you? If I could give 0 stars I would

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★ 1

If I could give negative stars, I would. Anybody that thinks it’s acceptable to be openly racist and prejudiced against children who aren’t white should not be allowed to work here nor should the restaurant support that employee. Wisconsin used to be such a great place. It’s too bad people like this are ruining our state. Embarrassing and unacceptable.

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★ 1

Every time I go to order, they don't welcome you or greet you. They always seem in a bad mood, the way they talk to you and serve you. I thought about adding the tip for the next purchase to see if there was change, but not even that. That's why from now on I buy from the app so I don't have to talk to them.

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★ 5

My experience was so great that they were working and giving us really good customer service and they made our sandwich really good

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★ 1

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★ 1

One or two employees know how to do their job, the service is mediocre at best and the assistant manager, Crystal, is a complete joke.

The store is always dirty and too nasty to sit and eat. Too bad they have all those cleaning supplies but don't use them. The counter top isn't even attached to the counter!

If you ever eat here and get sick, there's no question about why! Disrespectful employees, disgusting store, terrible comments and rude remarks towards coworkers and customers alike, and they can't even ring orders up right half the time!!!

ALWAYS ask for the receipt before you leave with your food poisoning.

Who makes food like this?!

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★ 4

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★ 5

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★ 5

I really enjoyed my few minutes inside it was clean, staff, very friendly and quick and making their meals. The toppings appear to be fresh and the first bite was great!!!

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★ 5

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★ 5

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★ 5

Easy and convenient

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★ 5

Good food. Happy and helpful staff

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★ 2

Cookies are NEVER fresh. Always rock solid and dry anytime I order. Subs were good.

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★ 4

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★ 1

The 12inch white bread was really hard to chew and the Italian n herb cheese 12inch was really hard and to chew.they both were really nasty yesterday.

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★ 5

The staff was friendly to me and my friend. Gave a free, soda to my friend in thanks for our larger order. Would highly recommend.

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★ 5

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★ 3

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★ 4

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★ 1

I have never had a bad experience at a subway till now. i went in getting my usual sub so i’ve seen it made multiple times. the kids making the subs clearly didn’t know what they were doing. and when i told them i needed egg on my sub they looked at me and laughed. one kid asked his friend/co worker to go grab them. he didn’t know where they were. all three of them had to walk into the back and grab 8 eggs. they were frozen so they threw them in the microwave for probably 3-4 minutes. the kid made our sandwiches and when we got them. the egg was still frozen in the middle. why didn’t they have eggs ready and thawed?? very very disappointed in this subway and it’s staff.

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★ 1

I had ordered a protein bowl, I recently had baratric surgery and can't have a sandwich. It was ham, spinach, green peppers and cucumbers. They put it all in the bowl. Didn't cut the ham and when I asked them to they said they can't. I got a fork and asked if they had a plastic knife and they said no. But they had spoons. So I ate a couple bites of my cucumber and had to tear the ham with my fingers. If your customers asks you cut the ham, you should cut the ham. Was very put off.

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★ 1

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★ 5

Love my subs.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 1

I would give this location no stars if it gave me option. I think a 1 is even too much. I rarely eat subway and I am reminded tonight why I don’t. Stop in there a little before 7 pm. Walk up to the counter and the two ladies were DEEP cleaning the whole area. I continue to stand there and they ignore me. I then ask what time they close, thinking maybe they were doing their end of shift wash down. The one lady tells me they close at 9. That was end of conversation. They went on to ignore me, I proceeded to ask if I wasn’t going to be served until they were done cleaning and they told me yup. And then went back to cleaning (and by cleaning I mean slowing flicking off the food on the edges and slowly attempting to wipe it up) and silently chatting amongst themselves. Customer service SUCKS. no we will be right with you, just let us get this cleaned up. Absolutely nothing. I do not walk into a subway to be ignored while they do a deep clean during open hours. That would be like McDonalds doing a full clean on their fryers during shift and not telling their customers and just making the cars line up while they do it. Not acceptable at all

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★ 3

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★ 5

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★ 1

The girl that took my order was rude from the begging she barely put any lettuce in my sandwich plus gave me old lettuce and old cucumbers that were brown then she threw me my order I love subway but the people that work here make me hate it

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★ 5

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★ 5

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★ 1

Open on sign but no one tending the conter call on phone no answer

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★ 4

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★ 1

They ran out of ingredients after messing up on 2 out of 3 subs and then when I asked for money back they gave me the managers number and told me to call her but never got through to her called 5 times

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★ 4

This subway it's alright. Although for a long time they were closing super early.

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★ 5

Delightful

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★ 4

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★ 5

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★ 5

good well-made subs

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★ 1

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★ 5

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★ 5

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★ 4

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★ 3

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★ 2

Wasn't as expected

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★ 4

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★ 5

The staff make my subs to perfection every time!!

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★ 4

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★ 4

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★ 5

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★ 4

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★ 3

This place could use a good cleaning where food is out, but good service.

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★ 4

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★ 5

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★ 5

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★ 1

Place is disgusting. Took everything for me not to walk off after realizing how filthy everything was. Doesnt look like they have swept the lobby in a month. RIGHT by all the food where all the customers stand. Started looking around... metal counters and shelves had dust caked on them. Ingredient containers were also disgusting with lots of ingredients mixed together. Ended getting a couple pieces of roast beef on my chicken bacon ranch? Lady working was also extremely unenthused. Had one of her friends come up to counter and talk about their weekend plans while in the middle of my order. Will never go back here. Good thing kwik trip is there!

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★ 3

I like their subs, prices are too high and it's not worth it

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★ 1

They decided not to open today. Hours say they are.

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★ 3

No complaints. Just a regular subway.

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★ 5

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★ 5

An upbeat casual establishment, some nice workers and quick service

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★ 1

So we were in the middle of our 4 hour drive we stopped here for supper. The kids working the subway made our subs and put them all in the same toaster at the same time. My wife and I got melts and my kids got breakfast sandwiches. The cheese was still fully shredded cheese when we bit into them the middles weren't even warm. We took them back to the counter and the girl said 'well everything is precooked anyways' My wife is 20 weeks pregnant with twins she needs everything heated up/cooked. They yet again put all three sandwiches back in the same toaster all together... sorry we are the paying customer as such please do what we ask and don't rush our orders by toasting all at the same time...

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★ 4

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★ 4

Service was good and they didn't skimp on the subs fillings. I like the new addition to sandwiches and wraps

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★ 4

It's better than the greasy competitors.

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★ 3

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★ 5

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★ 4

Good food

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★ 1

Subway is just nasty! Good sitting out all day. Always get sick eating here.

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★ 5

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★ 4

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★ 1

ordered a italian bmt last night, half of it was made out of the cold cut combo, not sure why as i have worked in a subway, yours in particular, and they don’t even know what meat goes on a sandwich? oh, let’s not forget it took them 5 mins to realize there were 3 of us waiting to be served.

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★ 3

Food is as expected but service is lacking any professionalism.

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★ 1

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★ 1

Not happy with colby wi subwway i ordered a subway melt and got something different i wont be going back til they get there subs right

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★ 2

Beyond frustrated with this location. TWICE I have used the app to order, TWICE they have messed up at least one of my sandwiches. Two times in a row I ordered a chicken bacon ranch with American cheese, mayo, and the obvious bacon. Both times I received a sandwich with only chicken and mayo. Buyer beware and make sure to double check your order, because they obviously don't.

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★ 5

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★ 1

If you love your kids, don’t let them work here. This place has no supervision whatsoever and allows their employees to purchase nicotine for minors!!!!

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★ 2

. No good cook old oil potatoes taste like old oil

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★ 5

Love the food.

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★ 1

I wasn’t aware it was such a crime to get a sub from subway until tonight at 8:30. Not only were we greeted with a scowl but an eye roll to go with it. While the worker proceeded to slam cutting boards down to make us feel even more un welcome another much friendlier worker came around to help. Whoever the blonde worker was that felt it was her job to not only act completely unprofessional but to embarrass her co workers during the tantrum I hope you don’t make a habit out of treating people poorly, maybe customer service isn’t a field you should be in.

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★ 1

Called a order in and was told ten min it would be ready. Arrived 15 min later and it was not ready nor started. The employee told me she is busy (one person in subway ordering) and was very rude i stated it has been 20 min crystal the employee started slamming things around and raising her voice at me I asked her for a manager I felt very uncomfortable. She told me she was the manager?! and went in the back and came back out min later. She made the food 30 min after my order and was slamming things around the entire time. WORST COSTUMER SERVICE I HAVE EVER RECEIVED!!!!!

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★ 2

Went in to get 4 subs....the girl was rude....kept cutting me off, giving me attitude, she didnt seem happy to be there. I know people have bad days but when you treat a customer like that then they are probably not going to come back. She was also rude and snippy with the other girl who was working as well. I usually dont have an issue when I go in there but today was really bad. Also had my 11 year old with me and even he could tell how rude she was being.

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★ 1

Placed order online for 11:50 am pick up. Arrived at store at 11:55 and order wasn't ready, clerk stated that they were busy and working on my order. 3 out of my 4 subs ordered were on the counter. The store personnel continued to serve walk in customers while my subs lay there waiting. I was ok waiting as I could see that they were busy. However when the last customer was served that was in the store when I arrived and the personnel kept right on serving customers that came in the store after I did I was NOT ok with that. When my order was finally completed 20 minutes after my scheduled order pick up time I ask the clerk why I had to wait while they served the customers that arrived after me. She informed me the walk in customers have to be taken care of first, I then told her if I would have walked in and ordered my 4 subs I would have got served in my turn, why do I have to wait longer if I ordered online. I was not satisfied with my experience today, I understand if my order isn't always ready when I walk in.....But 20 MINUTES AFTER MY PICKUP TIME AND CUSTOMERS THAT ARRIVED AFTER ME CAN GET SERVED AND I HAVE TO KEEP ON WAITING???? . We had ordered toasted subs, needless to say they were stone cold long before they went in the bag. If this is the best service the Colby Subway has to offer we can go and will go elsewhere.

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★ 5

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★ 2

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★ 3

Could be better. Shell gas station, sandwiched between a Hardee's and a SUBWAY. I have not been to one in years.
So I had low expectations. Thus the 3 stars for meeting my expectations.

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★ 4

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★ 5

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★ 4

It was quite good as usual. Clean, fast and relatively inexpensive.
2 people were at the counter. 1 quite friendly, the other was not so much.

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★ 5

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★ 5

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★ 4

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★ 1

Horrible service. That’s enough said.

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★ 5

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★ 3

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★ 5

The service was very good the prices were very reasonable it was a beautiful place to eat at.

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★ 5

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★ 1

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★ 4

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★ 3

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★ 5

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★ 5

the best reviews can sometimes be the smallest reviews. their food was low cost and tasted great. i like subway. need better selections on quality of meat though. thats with all of them, not just this one.

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★ 1

They gave me hard bread usually my sandwich is really but with the old bread it jyst doesn't taste good😭

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★ 5

This is one of my favorite Subways and the customer service is amazing!

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★ 5

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★ 5

❤👏👏👏

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★ 4

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★ 5

Day 1: curbside pick up was fast, staff were very nice, and food was delicious.

Day 2: No other customers were in the store. The staff were busy doing other things in the store . But as soon as I walked through the door they dropped what they were doing to assist me. Got me my order right away and I was out the door. I was satisfied with my order and service.

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★ 1

Worst job ever

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★ 5

Great food and service

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★ 5

I need healthy food to help with blood pressure.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 1

Extremely slow service. Poor bread, and, the employees making the sandwiches were not wearing masks.

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★ 5

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★ 1

Worst Subway on planet earth. Bread so dried out it fell apart. Never eating there again. Employees talking over me after they asked me what I wanted. APPALLING

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★ 5

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★ 3

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★ 5

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★ 5

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★ 3

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★ 5

Subway!

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★ 5

Very good service

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★ 5

Had the barbecue foot long it was delicious

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★ 5

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★ 1

Awful customer service

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★ 5

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★ 4

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★ 3

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★ 5

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★ 5

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★ 5

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★ 2

There prices are ridiculously high compared to when they came out. Almost 12.00 for footling turkey and bacon sandwich? Damn ripoff!

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★ 5

Good food

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★ 1

Bread was nasty.

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★ 5

Mmm

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★ 2

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★ 5

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★ 4

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★ 3

Great food.

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★ 1

Went to my local subway and if you would like fast food I would not recommend because like always this subway in particular is very slow. There was a remark made by one of the employees “good thing we aren’t timed, like McDonald’s.” On top of all this it seems every time I ask for a little of an ingredient they seem to put more than the regular amount. I’m unsure if this is from summer help at this location but “summer” not.

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★ 3

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★ 5

It's awsome

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★ 4

A little dirty, and a little slower than most. But still good all things considered.

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★ 1

If I could give this subway a 0 I would. There were like 3 people in front of me and the lady started to ask for my order when I could barely see her. Then I was almost shouting down to tell her what i wanted for veggies because i was not in front of her. There was food all over the table to make subs. They set bread directly on the table. Everyone seemed so lost and in a hurry to get the rush over with and threw sandwiches together. Definitely wont ever come here again, considering I live in Minnesota.

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★ 1

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★ 5

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★ 1

Arrived at 8:05 am. Place was supposed to open at 8:00 am. Didn't get helped until 8:20. Unexcusable!

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★ 3

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★ 5

Eat fresh!

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★ 1

Always running out of condiments and not the cleanest subway

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★ 4

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★ 5

Mi favorito

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★ 5

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★ 1

Not a happy customer at all. Placed an online order and was supposed to be ready at 6pm, finally walked out of the restaurant at 620. Why does the site ask about soda and chips if they don't even get them ready? Very discouraging!!!

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★ 3

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★ 5

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★ 5

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★ 4

it's Subway it was good

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★ 5

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★ 5

This is always a good place to e as t. The service is kind and curtious.

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★ 5

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★ 4

Friendly n clean

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★ 1

Never going here again. It's the hardest bread I've ever had

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★ 5

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★ 1

This was my worst experence ever at a subway. 3 people working only 1 peraon able to help me with my order. Took 5 mins to even get help to begin with. Very messy will not go back for a long time.

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★ 4

Fresh Subs

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★ 5

Love this place.

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★ 5

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★ 5

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★ 3

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★ 1

Got a buffalo rotisserie chicken wrap, let's just say they almost got the meat in the wrap. What happen to taking pride in things.

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★ 1

Ordered a sub as i take the first bite I find two pieces of hair on my sub which were blonde. I don't have blonde hair but the lady serving me did. I just spit the bite I took out and tossed the rest of the sub

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★ 1

Not sure if there's been a change in owner or management but this Subway is no longer well kept and seems unorganized and the area where the toppings are displayed seems unkept and not appitizing looking. My husband was also not well after eating a subway there last week so this will no longer be where we stop for lunch.

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★ 5

Love it, its always good.

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★ 1

Totally got ripped off. Ordered 2 6 inch subs and drink. Had coupon for free 6 inch with purchase of 6 inch. Total came to over $14. I asked if this was correct. Gal waiting on me said she didn't think so. She asked so called manager to check. He rerang it up to same total. I said I disagreed. Manager looked at me and walked away. Extremely poor customer service.

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★ 4

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★ 5

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★ 4

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★ 1

Staff is loud, rude and very unprofessional. Food is typical Subway.

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★ 5

Love this place. A great place for something quick and healthy. Some of the staff are great employees others not so much.

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★ 3

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★ 3

Usually good, bread was really falling apart.

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★ 4

Staff was ok but weren't very welcoming they need to smile a bit

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★ 3

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★ 5

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★ 3

Its subway

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★ 5

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