★ 1

This place sucks the service sucks cancelled my whole DoorDash order after marking half of it out of stock ten minutes later, then marked themselves closed on DoorDash at 7:45 pm when they close at 9 pm

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★ 5

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★ 1

Terrible gave me the wrong sandwich again had to go back for the right sandwich and it was like a five year old made it. Ridiculous for the prices

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★ 1

Went to grab a late lunch today, waited for five minutes while staff talked in the back and sliced meats. Yelled hello when we thought they didn’t know we were there and the girl made eye contact with us and just kept talking and didn’t come to help us. I thought she just missed us still so I finally called the phone. Phone starts ringing, girl looks at us again, doesn’t answer the phone. We walked out. Never again visiting that location.

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★ 3

Came here on Monday with family before a fun swimming/outdoor adventure. The service here was wonderful, however the chairs were all up when we showed up after 11 a.m. and they were out of many veggies as well as other things. Might have been a shipment issue, yet it still didn't make up for the atmosphere. Will not be coming to this Subway again.

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★ 4

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★ 1

The sub was far from fresh. Gross actually. Threw it out.

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★ 5

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★ 1

I ordered online to "skip the line". Order pick up was at 1:10pm didn't get food until 1:45pm. The manager Julia decided to leave at 11am leaving their employee alone for rush hour lunch. For the GM Allie to approve this is obviously displaying that they don't put the customers interest first. Definite Agency conflict. The employee that was left for the wolves was very kind and respectful and did their best with the situation given

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★ 3

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★ 1

Awful service!

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★ 3

So, on 1/25/25 we placed an order at 10:55 and walked in at 1105, the pour girl working all by herself as customer after customer kept coming in, not allowing her to get the opportunity to make our 4 subs. It's not her fault at all, but bad management in this situation. We really felt bad for her.

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★ 1

My son lost his bike keys here we went in to talk to the lady and the young kids and they were extremely rude and had no care in the world!! Very cocky and very rude I will be calling corporate! How pathetic I hope one day none of you lose your car Keys irs the holidays and you people have no sympathy!

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★ 5

Delicious food, staff was amazing

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★ 1

I was purchasing sandwiches at a Subway in Fond du Lac Wi, Fond du Lac Ave location, on 12/14/2024. I was overcharged by around $14.00. It was very clear that neither employee had a clue as to what they were doing. When I pointed out that I was overcharged one employee hid in the back room and the other one just stared and wouldn’t talk to me. I have never in my life experienced such a spectacle, nor experienced the disregard of a customer. She claimed she didn’t know who her manager was and refused to refund me. She completely ignored me to the point that I was ready to call the police. They completely scammed me out of money with no regard of rectifying the problem nor paying me back. I am just looking to get refunded back my money that is rightfully mine. If you please could contact me to let me know who to contact it would be appreciated. I do have the receipt and a photo of the sandwiches that were ordered. Thank you.

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★ 5

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★ 1

Horrible place!!!! DO NOT eat here!

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★ 1

Lunch hour. One person working with walk ins and online orders. Waited 20 min to order. Line of people. Should have 2 people working! Will not come back here!

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★ 5

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★ 1

The store is a mess, they leave the tables dirty. They have a bug problem. And the workers are very rude. We got a wrap and they give us a flat bread

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★ 2

I truly must not understand how hard it is to get the veggies in the bread and label sandwiches. What with the attitude. If you don't want to work... quit!

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★ 4

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★ 3

I use to get seafood sub the greatest but discounted back in pandemic or beforehand now I don't go as much

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★ 4

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★ 1

We just got door dash. 1. You labeled the sandwiches wrong. You had the one with cheese marked as no cheese. 2. These are the worst 2 sandwiches I’ve ever had from subway. It tasted like the meat was cooked directly on a Burt on grease that’s been sitting there for months. Is there a way to have door dadhers not pick up from this subway. It’s terrible. I would have tipped you another 10 bucks just to not have you pick up from this one. Friggin awful.

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★ 1

Just got my order delivered by doordash, however I ordered through the Subway website. The receipt is attached to the outside of the bag, it says a meal with coke, yet when I asked the dasher he said that subway told him there was no soda. They don't answer their phone when I try to call. This type of customer service is why I don't eat at subway anymore. I haven't had a good experience at any of the stores in my area in the last few years.

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★ 5

Isaac is an awesome worker he had 5 to 7 people in line and he did it all by himself super fast didnt have to wait long he is a hard worker didn't accept tips cause he deserves it all he was kind and respectful went out his way to make sure we was satisfied thank you

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★ 1

This the most ghetto subway I ever been to in my 48 years of living. That’s saying a lot having lived in Gary Indiana and the South side of Chicago. The bread was very hard and stale, so when I got it toasted it was like biting into a rock! Then the guy threw our sandwiches on the counter by the register and kept bringing up the “Tip” button was available on the screen during payment options. I call that begging for tips. I avoid that subway like the plague. We have 6 subways in fond du lac, the best one to go to is on EAST Johnson, the food is good and fresh and it’s so pretty in there, the ambiance is beautiful! Great service at East Johnson location.

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★ 5

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★ 5

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★ 1

BLT only had 2 slices of bacon, lettuce did not look very good. Disappointed

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★ 5

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★ 1

Ordered delivery wrong just about everything

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★ 1

Been getting a lot lately because it is on my way but the food is always super messy cookies are soft in the middle but hard on the outside I went there almost an hour before they closed and they were out of meatballs and choc. Chip cookies. Went there this past Sunday in the morning was standing in lobby for 15 minutes and nobody came out to make food.

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★ 1

Trying to eat a sub, and the cashier was talking about an ant infestation

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★ 1

Made a Online order today, flat bread ,oven roasted rotisserie chicken sub with Lettuce, pickle, black olives, banana peppers, chipotle sauce & mayo. Wasn't even made properly. I understand everyone wants to catch a check. But do your job or get trained better

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★ 5

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★ 1

They don’t care. Don’t know how to make subs. No good customer service. Worst subway in fond du lac.

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★ 5

One of the better locations in town

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

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★ 4

Good service, standard Subway fare was good.

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★ 1

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★ 5

The lady who prepared my sandwiches was very nice. Excellent customer service.

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★ 5

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★ 1

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★ 2

Place would be better if they had fresh veggies

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★ 1

foods usually good

employees working 4/5 in the morning complete garbage

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★ 5

Clean dine in experience and food was fresh

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★ 1

Service was horrible food is always nasty old everytime I eat here my stomach is in knots WILL NOT RECOMMEND.!!

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★ 3

Staff was lazy. Prices have gone way up for the quality.

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★ 5

We love this Subway! Gina is so friendly and always remembers our order. Lawrence is also amazing! Very clean and fast friendly service.

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★ 1

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★ 5

Fast pickup and good subs, been going here since I was a little boy

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★ 5

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★ 5

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★ 5

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★ 5

No idea why this subway is not busy, they have the best service, best employees, and it is a great gem in the community of Fond du lac

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★ 1

They always skimp on the toppings & yet they never get paid more or any benifit to them for doing it.

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★ 3

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★ 1

Each and every time I go into this Subway it's a disappointment. Either my sub is EXTREMELY sloppy, poorly made, bread is over cooked OR under cooked, the staff doesn't know what they are doing, or they just straight up don't have the food item I wanted, that is considered a NORMAL product (i.e. personal pizza). They are poorly trained there, and do not seem to know what they are doing, or how to interact with customers. If I could give a negative star review, I would. But one star is lowest I am able to give. Take the drive to just about ANY other Subway in town, it's definitely worth it.

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★ 5

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★ 4

The sub was good but just a tad sloppy 4 stars is a little excessive I would actually rate 4.8 of 5 stars. But the service was friendly and speedy.

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★ 4

Very good and convenient

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★ 1

Very nice

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★ 4

Friendly and accommodating. We had a big order and were very helpful.

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★ 5

Great Sub Sandwiches. Boop Yeah. Yummmo

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★ 1

Guy working behind the counter did not have a mask on and seemed clueless making the subs. Horrible service, would not go back if my life depended on it.

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★ 2

I stopped there in the afternoon and was greeted with a smile and good customer service, however... after asking for my herbs and cheese bread, i could hear the knife cutting into the bread... no doubt it was stale. i thought for sure she wouldn’t make me a stale sandwich? but she continues, so i give it a shot, i didn’t wanna be ~that~ customer... it was awful.
also, i’d like to point out she was touching her employers with her gloves on.. and moving them into place, i’m unsure of relationship but she seemed like the one in charge. overall, i wish the sandwich was as good as the costumer service.

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★ 2

Sandwich prep was slow. The toppings were space and the bread was dry. On the plus side the workers were masked and friendly.

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★ 1

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★ 1

This is by far the worst subway I have ever been to and it's sad because it's right by my house and I have to drive across town to get any decent service. Only one person working and they don't wash their hands and apparently use their mouths to open product bags. Just sad sad sad!!!

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★ 5

I ordered a six inch sub from this subway using Uber Eats, and when it arrived, they had given me a footlong. Subway is my favorite place to eat and I go quite often, and it was an amazing surprise. The sub was made perfectly and was one of the best ones I have had lately. Thank you subway on Fond du Lac Ave!

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★ 3

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★ 5

Quick and easy meal prepared fresh to order

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★ 3

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★ 1

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★ 3

It's an ok chain I think they lost their vision

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★ 2

There were two people working. Neither seemed to know what they were doing. Most of the fixing you select from were mostly empty. Lettuce and tomatoes were yellow and awful looking. One guy kept wiping his nose with his sleeve and plastic gloves. I almost walked away.

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★ 5

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★ 5

Always delicious, great sandwich prep guy on fond du lac ave subway. Hes great at his job

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★ 5

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★ 5

Scott made 2 trays of wraps for us , for our familys early Christmas/Packer celebration.
Delicious food. They were a hit!
Plus a Packer win!
Everyone left wirh full stomachs and a smile on thier faces with the packer win.

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★ 1

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★ 1

Seemed understaffed and service was backed up. I was glad I did a mobile order until I tasted my sandwich. It was obviously made well in advance and then put in a refrigerator. Not the best thing to do when someone asks for the bread to be toasted. If you've never eaten toasted, refrigerated bread - don't... it's absolutely horrendous and completely ruined the entire experience.

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★ 2

Prices are to expensive

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★ 5

Very friendly staff

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★ 5

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★ 2

Very slow took 20 minutes to get 3 half subs

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★ 4

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★ 3

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★ 5

Compared to the store on Fond Du Lac Ave, this site loads on the requested toppings. I think I may frequent this one instead!

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★ 5

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★ 4

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★ 1

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★ 1

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★ 2

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★ 4

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★ 1

Horrible experience. Out of Italian bread at 5pm, WTF. Get a hold of fiance and agrees to try Italian Herbs and Cheese. Get back up and the one they put aside for me was there last one. Why would you of not told me that. Don't go to Subway much with there limited choices, will never be coming to this one again even though a few blocks from home.

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★ 3

Customer service could be better. Wasn't great, wasn't terrible.

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★ 5

Awesome service!!! Came in before they closed and the young guy that was working was so cool about it!! Shared laughs!! Coming back soon!!!

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★ 5

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★ 4

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★ 4

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★ 5

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★ 4

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★ 3

Place needs a GOOD remodel job and cleaning. Flatbread was cold and tough.

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★ 4

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★ 5

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★ 2

They need to screen there people better. The gal who waited on me had no idea how to make a sandwich then had no idea how to check me out or use my coupons. Not sure if I’ll ever go back to this one

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★ 5

Great sandwiches

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★ 4

Great food, great service

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★ 5

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★ 3

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★ 5

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★ 3

Rediculously overpriced sandwiches, but usually pretty quick.

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★ 4

Very friendly and helpful staff, even if she was the only one there.
I'm not a huge fan of sub sandwiches, but these were awesome!!

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★ 4

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★ 1

Absolutely disgusting place, very dirty.

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★ 5

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★ 2

Well i love subway, but Id love to know why every time i go in & get the same exact meal consisted of: 12inch turkey-bacon on wheat, light on lettuce, spinach leaves, pickles & cucumbers & mayo, the price always changes. I've gotten my sub like that for over 10 years & Id just like to know what exactly is the worker punching in the computer to charge me outrageous prices well beyond what they advertise on t.v.. Any thoughts people?" because I'll be more than happy to grow my own veggies at home & make my subs a Hell of alot cheaper!

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★ 4

I hate to say that the "guacamole" was a little bit old, perhaps was made with old avocados.

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★ 4

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★ 5

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★ 4

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★ 1

DO NOT go here inventory is way more important than the customer and charge you for the smallest things like a cup of ice
VERY VERY RUDE AND DISRESPECTFUL

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★ 1

Workers are not properly trained on registers or on how to properly make their own "signature" subs.. pretty sad... and talk about tiny subs... I'll make the trip to Pioneer Subway from now on where it's done right!

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★ 5

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★ 5

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★ 4

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★ 4

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★ 4

Subway is Subway! Always dependable when craving a good sandwich!

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★ 5

Ok

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★ 3

I've gotten 6 inches before.. I'm working up to 12

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★ 5

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★ 5

Love Subway! Fresh ingredients. Fast. Same taste each time. Fast and made to order. Employees do a great job!

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★ 3

Average Subway Location.. nothing special

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★ 5

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★ 4

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★ 4

Always love subway

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★ 4

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★ 5

Very good. Artist really stacked it on. A1!

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★ 5

Yummy food, good service

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★ 3

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★ 5

Yummy subs anyway you want them...

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★ 3

The quality at this store is not as good as either of the Subway franchises on Johnson street. This location is close to our house so we've been there a couple times, but it has been disappointing each time.

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★ 5

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★ 3

Clean, Friendly, tiny subs.. They literally tuna on the sub and then took some off because it was too much.. LOL. Ill try the other locations.

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★ 4

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★ 3

the 5th of a www, 33 3rd party

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★ 4

Great.

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★ 5

Food was great! The employees keep the lids closed until its time to use them. The pop was great to, the place seems very clean thanks again.

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★ 3

Average service most of the time. Usually clean but often I go in there and there's a huge line. Not bad though. Would recommend this over the others in town.

Source: Google