★ 3

Just ok. Spinach was bad but that’s ok.

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★ 3

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★ 5

I really like subway subs. This location was very clean. The service was excellent, courteous and patient. I wish they offered outdoor seating as I saw none. My sandwich was great.

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★ 1

If I could I’d give this place a 0 but there is no option for this. The person who put my sandwich together did not add a key ingredient but I was still charged the premium price. When I called to inform them they argued with me saying they did put it in. Back and forth. Then Bo got on the phone and also treated me like I did something wrong when all I wanted was a correction or my money back. Bo asked what he wanted him to do? I said my money back. He gave me such a terrible attitude once again treating me like I was in the wrong. I just thanked him and hung up. I tried to find a corporate number but they’re impossible to get a hold of. Avoid this place.

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★ 1

No mayo? Based on other reviews, this location is ran like shit and runs out of all sorts of stuff. And how the heck is a simple ham, cheese and lettuce foot long with nothing else over $11? Bought for a friend, have not been to Subway in years and now I know I will never go to one for myself for many, many more years. To think gas station food is cheaper!

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★ 1

No lettuce, spinach, chips, etc. Why have the store open if you can't make an order. I got charged for my order even though they couldn't make it and then wouldn't refund me. Said I had to contact customer service through the app. Did that and still no refund a week later.

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★ 1

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★ 1

No lettuce spinach and other items available to build a sub. Service was apologetic but how can you make a sub sandwich without vegetables? Apparently this has been a long standing issue. Jimmy John's is across the street. A grocery store is less than a mile away. Shame on the Regional manager!!!!

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★ 1

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★ 1

Vegetables are not fresh, I got barely any meat on my sub. And at the end I ended up paying more then expected because my coupon was expired about a week. Never again will I go to this location. I don't think they want repeat customers.

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★ 1

Ordered the new outlaw sub. Would be nice if there was actually meat on it!!! Mostly bread and veggies nothing like pictured. Husband got chicken bacon ranch. Same no meat. Pretty sad for 35$

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★ 1

I live close by and order from here often. I'm not going to anymore. Every single time my orders are wrong. I order ahead and there never done on time or there cold. Everytime I'm missing ingredients. I've had 3 refunds from this place now. Clearly it's too hard to make a sub now a days.
-went here again. Was better than the last few times I've been, but still way under par. The bread had not been cooked all the way. Meat balls were basically spaghetteos. Hard small and no flavor. They arent the big saucy ones they used to have. The marinara was bland as well.

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★ 1

Was told they don’t like the corporate coupons so don’t use them there.

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★ 1

Was just there. Employees don't have a clue. This store by far has the most incompetent employees & I'm positive the manager is just as useless. 3 years of utter disappointment. Never go to another subway again.

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★ 1

Ordered 4 sandwiches on the app for pick up. The plain ham sandwich was duplicated and the tuna sandwich was missing. I went back to retrieve the missing sandwich. I found a hair in it. I won’t be coming back to this subway.

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★ 1

I waited in line and then placed my order. I get to the checkout and hand him my coupon. He says to me, "did he tell you that the coupons may or may not work"? I said no. He went into a long story how corporate prints the coupons but they don't work this time. Ok, not his fault, he was polite about it, but they still should have honored the coupon. Then I get to the soda machine. Tried getting ice out and nothing. I asked if it was empty and he said yes, they apparently drained it to clean out or something. Nothing better than a warm Dr. Pepper. Staff was good, experience was horrible. Good thing Jersey Mikes is the same distance.

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★ 5

Used this location for catering multiple times. Shayna was fantastic to work with. Very happy with the service and food quality. Highly recommend reaching out directly for any larger catering needs.

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★ 1

Me and My Wife Went Here several times. This is the third time this has happened to us. We order our food get up to the check out. And pull out our coupon they scan it and say it’ doesn’t work. When the coupon is not expired nor are the sandwiches excluded for the meal. I feel like I’m being scammed I went there based on the coupon only for them to tell me after I order food I have to pay full price. Crappy way to do business

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★ 5

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★ 1

Stopped in for the first time w friends from out of town. The first person had 2 orders and before they even finished up her orders, me and another person were asked what kind of bread we wanted. Yes, we were all together, but it was a cluster to have all 3 of us up there trying to tell them what we all wanted. They forgot the spinach on mine and the turkey. They didn't heat up the meatball sub for another and forgot to ask the third if she wanted any sauce and had to unwrap it because the worker never asked if she was done ordering. We asked for pricing on additional items and they were guessing the costs instead of looking.. the bread was super dry like it was a few days old. They were so confused and had 2 people talking and putting stuff on all subs at one time. I basically just said...yep to whatever she asked me because we were all crammed up by the glass to see what was being put on our sandwich, but they couldn't get it straight with who had what. I won't be returning. We all ended up throwing the subs away after a few bites.. nothing in it was fresh... very disappointing... no one was behind us, no rush was needed like that.

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★ 2

saw a roach

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★ 1

Picked up a online order of3 subs. A Ham sub- missing about everything and has stuff not didn’t ask for. A meatball sub without the meatballs also with the wrong ingredients, and overall everything was just lacking. Tried to return for refund, but they don’t refund online orders and wouldn’t take them back. Only remade meatball sub for me, not the ham. no coupons - nothing. Unimpressed with this location, and will not return.

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★ 1

Tried again unfortunately. Look at this awesome meat ball sub. Don't even bother coming here. Every time I order this happens. Boycotting this location.

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★ 1

Ordered food online, went to pick up and the doors were locked. The lights were on in the store, and the open signs were on. It was only 6:45 on a Tuesday. I called the store line and did not get an answer. 0/10

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★ 2

i placed an online order and when i went inside to go pick up my order i noticed one of the workers making the subs was checking customers out at the register with their gloves on (touching the computer and cash) then without changing their gloves, they then proceeded to put their hands in the veggies to make other subs WITHOUT CHANGING THEIR GLOVES. after watching this happen many times while only being in the store for about 10 minutes, the worker then answered the phone with those same gloves on. they once again did not change their gloves then placed their hands back in the veggies to make subs. although the workers were nice, this is very disappointing and disturbing considering all the germs.

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★ 5

There was a long line when I got their but it went fast. Food was good

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★ 4

Good sandwich, but this has to be the ugliest subway's that exist.

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★ 2

Place was dirty. 2 employees sitting at the table on there phones. When the should be cleaning

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★ 5

The staff here is always so friendly. I really appreciate their service and look forward to going back.
Keep it up! 💯

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★ 5

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★ 5

Whoever is working at Subway on Cardinal lane at 1:30 pm on 7/O4/22. You are awesome! Usually when we get our subs they’re not toasted enough, my veggie patty is kinda cold and they’re just meh. Today our subs were perfect!

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★ 5

The staff although young was very capable and friendly, they had better customer service than adults twice their age and went out of their way to ensure that our order was correct and we left satisfied, great job!

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★ 1

I placed a online order went and picked up, and the store stated never received the order, after the woman telling me she had the order. Come to find out it was NOT my order, she continued to make other subs, while I waited. They would not cancel my order, I was told to call customer service to cancel the order as they could not. This is the second time this store has failed with online ordering. Now, I have jump through hoops. Never again subway.

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★ 3

Nice staff. Dining room was very dirty.

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★ 5

Great food and great wonderful staff

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★ 1

Found a piece of human hair in my food. Called the manager and never received a call back. Will never eat at this or any subway ever again since they lean over your food to make it and this is how hair falls in it.

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★ 3

Unprofessional service, we got out subs and they were correct but they were out of many things (that I could very obviously see.)

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★ 1

This subway is absolute trash.

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★ 1

Two employees thought that arguing behind the counter was more important than making the subs and when they finally did make my sub it tasted like cardboard. I’ve never had subway be this bad before

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★ 5

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★ 1

Another horrible experience here. When we walked in employees were just goofing around and didn't even start on our online order we placed 20 min prior. We placed order from car, because of an online only deal. Gave them 20 min and walked in. No other customers were even in the store the entire time. This is the last time we visit here.

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★ 3

It was just okay.

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★ 1

Order was wrong! Ordered 3 sandwiches all were wrong 3 weeks ago!! Still haven’t been reimbursed or called with ANY concerned. Talked with Corporate was promised compensation still NOTHING!!
PITIFUL!! Never going there again!

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★ 2

Two weeks ago my wife had picked up a catering order for her mom and there was a mistake and the order was already paid for but they still made my wife pay for it. After they had realized their mistake they said they would get the money back in her account. But still the money is still not back and we have called corporate and they are just as bad and wont give her a call back to rectify this. We should not have to jump thought hoops to fix this when it was your mistake. Update: She has gotten her money back now, but will never heard back from corporate or the manager of the store.

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★ 5

We had the nicest people serving us.

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★ 1

Incompetent workers. Messed up my sandwiches every time I've been there.

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★ 2

This used to be my favorite Subway location, since staff was on the ball and the shop seemed well-kept. More recently I'm seeing staff are not wearing (and mis-wearing) masks, despite the requirement to wear them. Since such a simple guideline is being skipped, with the potential for others to be skipped as well, then I can't recommend this location in good faith.

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★ 1

Service was horrible sub was deformed worker was crabby and upset because we showed up an hour before closing

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★ 4

A very good hardware store

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★ 1

Dirty store. Male worker making sandwich did not wear a mask (after mask mandate order in place) yet his three female co-workers did. Very sad considering this location is attached to a senior apartment community. They don't have respect for the safety of their customers. I'll buy lunch for my Dad elsewhere.

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★ 1

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★ 2

Well I was the lucky person who showed up at the same time as an online order came in....
Only one person in front of me and nobody behind me.....for some stupid reason the online order took priority over a customer in the store. Dumb!

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★ 5

Close to home always friendly and they accept expired coupons

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★ 4

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★ 1

worst subway experience of my entire life. I have been to a subway in over 40 countries around the world and this one takes the cake. We walk in with a group of people and there is 1 girl working, THATS IT. there was a huge line and I asked her if there was a manager in she said that she was the only person there. (super savage owners in my opinion to let a younger girl work by herself at those hours). This is the first review ive ever made about any restraunt ever. was so frustrated I just had to write it.

NOTE: HAVE MORE THAN 1 EMPLOYEE THERE YOU CHEAP CHEAP OWNERS

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★ 1

Should be zero stars! Totally unprofessional

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★ 4

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★ 2

I finally have to leave a review, after multiple times of bad service and extreamly dirty bathrooms. Service in general very slow.

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★ 4

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★ 1

Terrible! Every table was dirty. The floor was dirty. The sandwich had waaay too mustard! Not a good experience!!!!

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★ 2

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★ 1

Horrible service. Took nearly 20 minutes to get through line. One kid was completely clueless and had no idea what he was doing. Person ahead of me had like 5 subs and took forever to order. Worst experience I've ever had there.

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★ 5

Quick service, great food, and clean atmosphere.

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★ 5

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★ 5

The staff was very friendly and the subs were absolutely delicious!! Thanks guys!! I'll be back again 😃

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★ 5

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★ 5

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★ 5

Probably the best subway we've ever been to. The staff was great, the food was very good and made perfectly, and the store was clean. We will be going out of our way to go to this location when we want subway from now on!

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★ 1

Extremely rude, I walked in and was treated like a burden. I already had a long day and accidentally ordered a footlong when i meant to get a 6", they were understandably upset but it was an accident and I was then treated like an annoyance. Nothing but good service for the guys behind me, and they rung me up without asking if i wanted anything else (I did) and i was essentially ushered out the door with attitude. I come here sometimes for work (I'm a delivery driver) but you bet I wont if i dont have to.

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★ 2

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★ 5

The food was made fresh and just the way I like it!!! Tons of options to choose from, loved it!

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★ 5

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★ 1

The worst subway I have been in. No one knew what they were doing. Asked for the new ginger chicken wrap no one knew how to make it. We will never go in again and will spread the word

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★ 4

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★ 5

Yummers

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★ 5

Only thing is they ran out of steak but my sub was still amazing ❤️

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★ 4

Only one girl working but she was friendly and fast

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★ 5

The young man that waited on me did a great job. I am not often impressed by fast food service but this was an exception.

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★ 5

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★ 5

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★ 4

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★ 5

Fresh and Fast

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★ 5

Very good food

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★ 4

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★ 2

Needs to be updated badly. Good food

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★ 3

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★ 5

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★ 4

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★ 4

Friendly and fast, very short wait time. GOOD JOB!!!

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★ 3

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★ 5

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★ 5

Reasonable price

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★ 5

Great food

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★ 5

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★ 5

Stopped in at Lunch Time and the Service was great especially Cathy who made my Sub. She was very pleasant and outgoing. Also, The Restaurant was exceptionally clean.

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★ 4

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★ 4

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★ 3

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★ 5

Good food

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★ 4

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★ 5

Much cleaner and friendlier than velp ave location

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★ 5

Good sandwiches at reasonable prices! The weekly specials are even a better deal!

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★ 5

Fast service

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