★ 5

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★ 5

This is the best location in town from my experience. Keep up the great work!

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★ 1

The whole issue with the bathroom should be addressed. It was really obvious that we were not homeless and and I needed to use the restroom while my son was going to start his order for his sandwich

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★ 1

Horrible workers

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★ 5

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★ 1

Order off the app and thay called saying thay dint have the meatball for my sub so I told them to cancel the order we will go to a other store. Thay dint cancel we got charges full price. And now we can't call them to fix it. There phone don't work.

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★ 1

Food is good if only I could see a menu .why do I have to order just to see what's on the menu and then I can't even see what's included on the sandwich so I'm assuming chicken bacon is just chicken and bacon but what about other sandwiches like monster does this sandwich have monsters on it? Online menus are bogus.i can't rate the service or atmosphere because I couldn't order food after searching 45 minutes for a menu we decided to order someplace else

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★ 5

Chain restaurant with small town feel and great service.

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★ 5

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★ 5

The workers were exceptionally nice, and the food was so good. This is the best subway we've been to in a while!

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★ 5

The food was amazing and they made my sandwich exactly how I wanted it I love the atmosphere of this place. It gave a happy atmosphere.

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★ 1

If I could give this place zero Stars, I most certainly would, without a doubt!!! On three different occasions, each one being a different time, I have tried ordering a meatball sub. EVERY single time I got told, " We don't have any meatballs." So then I try to order the closest sub to that which was a pizza sub. The response I received was, " we don't have any sauce.". ...
Are you frickin kidding me???!! Like SERIOUSLY!!!!!????? How can you advertise subs your not even able to make???? I can understand if I came in 10-15 mins prior to the store closing but that's NOT the case!! Not one of the three times I went there was it past 8:00pm. I went as early as 5:30pm. That's dinner time!!! How can there be no meatballs left???? I WOULDNT recommend this place to my worst enemy!!!

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★ 1

THE STORE WAS VERY DUTY AND THE STAFF WAS VERY RUDE THEY NEED TO RETRAIN

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★ 5

Ordered through door dash. Got myself a pregnancy craving. Tuna on flatbread. The flatbread wasn't toasted but it actually tastes really good. Appreciate you!ignore the haters. They are simply bored with their lives.

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★ 5

Great service and extremely friendly

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★ 5

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★ 5

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★ 1

$13, for a Steak Sub! More Lettuce and Bread than Meat! Insane!

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★ 5

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★ 2

I went here around 3, Lady that was working was supposedly mopping. I was going to order but she said that she cant take my order cuz the floor is still wet and that she couldn't step on the floor where she mopped or else she would mess the floor up.. she said its going to be 10-15 mins which I said it was fine I can wait and she shrugged her shoulders constantly reminding me that its going to take a bit I just left smh poor customer service ..

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★ 1

A lady that works there with blonde hair glasses with a bun , was very rude and racist , she had the doors locked for us even tho it’s 5 pm and the sign says open she told us she wasn’t ready and couldn’t take our order , that it will take her half and hour to get ready , then someone pulled up at the same exact time and assisted them.

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★ 5

This store is clean and well kept. The manager, Cassandra, has trained a good team. The food prep area is clean. They were very eager to help.

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★ 1

3 times in the row out of cheese meat kids closing 1 hour early so unprofessional and now manager said you need to tip wow

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★ 5

The woman who waited on me yesterday was great. She was fast and efficient I will be returning

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★ 5

Subway is very nice and the service was excellent.

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★ 3

We were the only ones there but the service was still slow.

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★ 5

This was the cleanest Subway I've ever been in. I was actually shocked!! Pleasantly.

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★ 5

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★ 5

Subway is a great place, excellent sandwich maker at this location today

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★ 1

Horrible service, can never answer the phone, vegetables moldy, would rate 0 stars if I could

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★ 5

The two ladies gave us great service, and were friendly

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★ 1

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★ 1

Waited in line for 15 minutes and was up next. Another person walked in while the order before us was being paid for. The worker told us he was going to have to make a delivery order first.
From my own 46 years of experience, you help the people in front of you first. I told him it was unacceptable, then turned to leave. The worker gave a disrespectful "bye", as I was walking out.

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★ 1

Ordered on DoorDash then called the store to ask them for an option not on the app. person who answered was very rude and hung up the phone after saying “K bye” in an angry tone. Once the food showed up my bread was burnt and I bit into a pepper stem in my sandwich. overall would not recommend. This was not my first time having issues with this store although this is my first time saying something.

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★ 5

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★ 1

Would give 0 stars if I could!!
Sat in the drive thru for 20 mins, no answer. No one at the window. Horrible service!!

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★ 1

On 1/6/23 around 12:50pm waited 5 minutes in the drive through and ended up leaving because no one asked for my order.

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★ 3

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★ 1

Why have a drive up if no one will take your order??

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★ 5

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★ 1

Sign says open until 9pm. They close early!!

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★ 2

Lettuce was brown. I think I got overcharged for my sandwich. I got sick after eating here. 5 stars for the ladies working here trying their best though.

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★ 1

I ordered 4 meals (1 six inch meal & 3 kids meals) with the touch screen in the drive thru. After handing me my order, the man at the window informed me that I’m not allowed to place large orders in the drive thru. I do not plan on ever dragging my young kids or waking a sleeping toddler to go into a subway so we will not be going back. When we got home to eat our food, the bread was dried out and stale and several items were missing. A waste of $30!

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★ 5

I enjoyed a tuna sub. The friendly staff offered to toast it. Afterwards I was offered a variety of fresh vegetables. They also have chips, cookies, and drinks. Ample parking.

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★ 1

Most disgusting Subway I've been in anywhere! I don't think they've cleaned the place all week, there were smears of stuff on the windows, floors were crunchy to walk on, and old napkins in several of the booths. Got our sandwiches anyway cause we were too tired to deal with anything else. Bread on my sandwich wasn't even cooked and even though I asked for light sauce he did four whole passes so it was a soggy mess. And the two employees just sat in the corner on their phones the whole time while we ate. Didn't clean the gross tables or door, sweep or mop, stock the half empty chip display or do anything at all. Do yourself a favor and drive a few blocks out of your way to a different Subway, the management and training here is 🤮

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★ 5

They had three workers on and the line went so fast. Great service.

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★ 4

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★ 4

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★ 5

Great place to eatm food always fresh and ready. Service always great.

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★ 4

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★ 5

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★ 5

I never eat out as much
So I decided to eat here and I must say I had an amazing experience Mr Keegan and Mr.aarion, they were a great big help and I must say. they had made my day. Sub sandwich was absolutely hands down amazing I will definitely be coming back here great customer service guys keep up the good work. Wish every Subway had people like them. Great work on my sandwich too it was mighty delicious. I recommend anyone to go here if you want good customer service and food. Shout out to both of them workers keep up the good work. ⭐

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★ 5

Hey y’all, I came to the subway on dousman street on Friday the 20th on may, these lovely gentleman Aarion and Keegan helped us out tremendously. They helped us choose the best option for our ideal daily nutrition since we’re D1 soccer athletes. They gave us a good amount of protein, carbs, and greens. Overall a fantastic experience. I would really recommend anyone in the area to try this place out and for the management these guys deserve a raise! They bring value and the needs each subway deserves

Source: Google

★ 5

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★ 1

I would like to give zero stars. Stopped by 5/9/22 to order 4 footlongs, and Teagan or Keagan whatever his name was had a fit that he had to help make some sandwiches (which is his job). Came out from the kitchen cussing, slammed the oven door, kept cussing, knocked off pizza boxes from counter, kept cussing. So I turned and looked at the other kid and said "he's having a fit about doing his job?" Kid said it's OK, it's OK and I just said no it's not, forget about my order and walked out. Poor customer service. There's been others there that have been great but never had to deal with someone with such poor attitude.

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★ 3

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★ 1

The employees were talking and swearing on the intercom and would not take our order at 2:30pm 4/16 sat

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★ 5

Richard is the best!

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★ 5

Amazing food, great service me and my man LOVE this location, def recommend

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★ 5

Ruchard Peters rules

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★ 5

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★ 4

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★ 4

They made the sandwiches super fast and with lots of toppings

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★ 5

Solo se que me gusta

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★ 1

Okay, I understand it's not really "traditional" to order a pizza from subway, but I've never had problems with it. However, I went to this location for the first time today and oh my god. Genuinely have NEVER been given a pizza so revolting. By the way, if you look at the pictures, I asked the guy to take cheese off before this and he did. There was like 3x more cheese on this before I asked! Imagine how it wouldve come out if I didnt. Oh yeah, and there was so much cheese that the dead center of the pizza was COLD. The guy who "helped" me didnt even seem to care at all. Like yeah, I get it, I worked fast food too and it was awful, but he worked SO SLOWLY! It usually takes no more than 3 minutes to get my pizza ordered and finished, but this had to have taken at least 7. Absolutely disgusting, almost threw up multiple times, I will never be returning to this location.

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★ 5

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★ 5

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★ 5

Love the Steak and Cheese! Add some bacon. Haven’t been to a subway in awhile but this was a great experience last night.

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★ 1

I don’t blame the kids working I blame poor training and management I asked for a footlong Italian BMT I went through drive thru I asked for bacon they forgot the ham and bacon and when they handed me my sandwich and it looked like a 6 inch so I waited at the window and kindly said i don’t think this is my sandwich the kid was really polite and explained he rolled it so the stuff wouldn’t fall out. And I didn’t want to give him a hard time so I said ok and then I got home I realized. They had put my meat vertically on one side and then the veggies on the other half and rolled it vertically besides doing it horizontally through out the bread. Please make sure they get the proper training so this doesn’t happen again.

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★ 5

I’m not sure of gentleman’s name working at 10am this morning but he was extremely kind, and friendly. Just wanted to show some appreciation to him!

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★ 5

Hate that every time I eat this place my girlfriend will sing the “5 $ foot long “ song It embarrasses me while she yanks at my belt loops. Sometimes till they rip. Then she spits on me and laughs

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★ 4

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★ 1

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★ 4

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★ 3

Bowl was way too much sweet onion sauce!! Took ours to a nice day in the park...to find we had NO forks to eat our protein bowl. I think one girl was a trainee and needs to know it's ok to smile! AND please put forks w the bowls!

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★ 5

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★ 4

The staff is very nice and respectable. Never had a problem getting my favorite sandwich.

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★ 1

Unfortunately this location is absolutely filthy. Use discretion. Hopefully management will be able to make proper adjustments.

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★ 3

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★ 5

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★ 3

The staff was great very friendly. They were pretty busy but stayed positive. Down fall is that they were out of a lot of products. What they had in stock was fresh but it was just limited. I would definitely return because of the staff.

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★ 5

Zandenn makes the best sandwich i have ever had. What an artist!

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★ 4

Went there on several occasions..had no bread made..no meatballs..swearing into the speaker as they talk amount themselves absolutely rude

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★ 1

Second time this has happened to me...sign says OPEN, no cars in line, middle of the day. Waited at the drive thru and noone ever took my order. I just drove away. Who is running this store???

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★ 1

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★ 5

Nice and fast and gave me more then 3 prices of bacon I was happy 😊😋

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★ 5

Prompt service, great subs.

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★ 5

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★ 5

Nice staff. Our sandwiches were made to perfection!

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★ 4

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★ 1

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★ 1

Lazy kids working there tell me "We are closed, 8pm" while we both look at the clock reading 7:39pm

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★ 2

I visited the subway on Dousman and went through the drive thru. As I got to the window to pay I noticed the girl making my sandwich had a mask on that only covered her chin. Once I got my food I could smell the guy at the window and smelled like b o really bad that I lost my appetite. As for the food the spicy Italian footlong was the worst sandwich I ever ordered from Subway. The bread was too doughy and not tasty at all. I will never go back to the Dousman street Subway. I normally go to subway on Shawano and I will continue to order thru them, I just thought it was convenient to go to Dousman but was the worst experiences ever.

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★ 1

Slow as hell, old ingredients

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★ 3

I don't care for it as much as I used to cuz we have so many new sub shops that are better

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★ 5

Muyyy Amables y buena comida y nutritiva

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★ 5

I love this location! Comfortable dining area and fresh food.

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★ 2

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★ 4

There okay, but workers need too be shown how too do things longer then a few days they mess up alot

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★ 5

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★ 5

Great subs

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★ 5

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★ 5

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★ 5

Great speedy service, great fresh food

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★ 5

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★ 3

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★ 4

Good food not the brightest staff everytime they ring me up wrong at the register

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★ 5

Very good service an clean

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★ 4

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★ 2

Worker talk to the boss more then me about my order and almost made it wrong. Shawano ave in green bay

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★ 3

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★ 5

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★ 4

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★ 1

Never have bread

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★ 5

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★ 4

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★ 2

This location consistently has one person, maybe 2 working both the inside and drive through. And now you have to go up to the window to order so if there’s people in front forget it. The employees are usually very nice which gives them an extra star.

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★ 5

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★ 5

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★ 5

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★ 4

Typical subway menu. Clean restaurant with no rubbish left around. Server was particularly helpful.

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★ 5

I didn't have to wait at all! Guy who made my sandwich was friendly and engaging. To bad it's his last day.

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★ 4

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★ 1

I frequent this location ONLY because it's very close to work. There has never been a time when I have gone without having a minimum of a 20 minute wait. Considering the fact that I order online for pickup with at least 40 minutes notice, this is unacceptable. More often than not I will sit at the drive thru speaker at least 10 minutes before I'm acknowledged, if at all. I usually have to drive right to the window to be noticed.
Today, per usual, there was one single employee working for the lunch hour. He was polite, as fast as he could be and the order was made correctly.
This location is always understaffed.... Always! Honestly I would never go here if it were not so close to my job. So sad....
The establishment and management gets 1 star, the lone employee working today gets 5 stars.
The franchise really needs to do something about the management at this location.

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★ 5

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★ 5

Excellent subs with healthy options

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★ 1

Went there today for a salad but looks more like a dog food and barely anything on it, not my first time ordered this but Wow ,very very poor service too

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★ 5

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★ 5

I had a great experience with a lady that work there . She went above and beyond for me . No rush and helped me every possible way . I don’t go to subway usually but this lady was amazing .

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★ 5

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★ 1

Idiots and bad service there

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★ 4

Very good for under staffed

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★ 5

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★ 1

THE WORST EXPERIENCE EVER AT SUBWAY!!!!! No Italian bread. Really and then 5 jalapeños for a 12” sub really. They were out of everything

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★ 4

It's a Subway.

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★ 1

Young staff that care more about being on their phones than about the customers. Where was the manager??? Order is constantly inaccurate.

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★ 5

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★ 3

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★ 4

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★ 4

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★ 5

F-ya subway is the best man.

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★ 5

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★ 3

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★ 4

Clean. Good food.

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★ 4

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★ 2

Crappy service pretty much every day.

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★ 4

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★ 4

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★ 4

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★ 3

Used the drive thru, took 15-20 minutes for one sub sandwich to be made. It was around 6p and not at all busy. The guy working in the drive thru was friendly and no issues with the sub. Just think considering I was the only one in the drive thru and didn't see anyone ordering in the store it should have been quicker.

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★ 1

Waited in line for almost 15 minutes. Got my order wrong. Asked to toast it, it was not toasted. I did not order onions.

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★ 1

Horrible DRY bread. Considering the price paid for a sub THE LEAST THAT COULD BE DONE is to PROOF and cook the bread they are known for and has gotten them on the map for correctly! Also someone needs to train employees on HOW TO PREPARE A KIDS MEAL AND HOW TO RING.THEM UP. I was so dissapointed I wont ever return here.

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★ 1

One star only because the lights were on door glass has been broken for 2 weeks, not even swept up! Older lady with glasses always is NEGATIVE!! Constantly out of stuff. And today she was out of my main ingredient the crab, and I needed to have exact change or a card, and bla bla bla it's all managments fault and I don't make enough. I work very close 2 o 3 times a week I go there NO MORE!! FORGET IT!!!

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★ 5

It has good food plz try

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★ 3

Its subway you get it.

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★ 1

I called 30 minutes prior to arriving to get my sandwiches made, they didn't even get started when they had any customers. The employee was making small talk with the one customer in front of me. It took my 15 more minutes on top of the 30 minutes prior took me call to get two 6" subs made.

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★ 5

This subway has a drive through and delivery!

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★ 2

It was very dirty our last visit. No customers, and employees just sitting around. Told an employee all the tables were dirty and garbage on the floor, if we could please get a table cleaned. She cleaned 1 and sat back down

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★ 1

Worst Subway around. Employees take 20 minutes to complete an order. I ordered a footling sub and my wife ordered a cup of soup, a salad and chips. Needless to say the employee there mixed my wife's salad out of sight. Took the bowl around the corner, then came back with it in a container. Once he got back he asked "do you wantdressing with that?" my wife told him what she wanted and he opened up her container, looked at his hands, saw he wasn't wearing gloves, looked at the glove box, looked back at his hands and shrugged. He then began adding dressing to the salad. This kind of attitude and gross behavior is unacceptable and is not sterile. My wife told him to put gloves on and he glared at her. Not ever going back.

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★ 1

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★ 1

I normally never write reviews but I thought I should on this one... I get everyone is new and has to learn... but don’t u think the 18yr old manger would help.... nope... my sandwich was cold... she didn’t warm up the meat before putting it in my sub.. I got chicken.. At one point I was thinking in my head, I could just up the counter and make my own sub..

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★ 5

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★ 1

Waited at drive through for a little over 20 minutes and was given no explanation to the wait (but they were serving people walking in right away), was offered no discount, and after repeating our orders to them, they still got them wrong. Never coming back.

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★ 5

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★ 3

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★ 3

Young staff, can be hit or miss on food quality and service.

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★ 4

Great customer service! Very friendly employee.

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★ 1

Customer service was terrible through the drive-thru! The young lady was rude I would never go here again

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★ 1

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★ 1

Overpriced low low quality food

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★ 5

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★ 1

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★ 3

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★ 1

Went there today and asked them at the drive thru what they had on special... Their response: "Nothing." Umm ok... It's posted right inside on the wall. So I ended up paying full price because these children were not trained properly. Thanks guys!

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★ 1

The employee there was very rude. My sandwich was made vey sloppy and incorrectly when I went thru the drive thru. I told the lady you don't speak to customers this way. She was very disrespectful and I was very disappointed in the whole situation. I will never go to this subway again. The other west side subway is the only one to go to.

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★ 2

Typical Subway menu. However service was slow, staff unhappy with their jobs -as they loudly discussed and restaurant needed a good cleaning.

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★ 3

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★ 1

Did not get my order right and I try to call and all I get is a busy signal.

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★ 3

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★ 5

Love tht its close to home

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★ 1

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★ 5

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★ 5

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★ 4

Service was great.

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★ 2

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★ 5

Nice fun people

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★ 5

Great service, quick and folks are good at remembering frequent visitors.

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★ 1

Terrible service waited a long time for one sub, and they weren't even busy, drive Thu means hurry up, the clerk was unfriendly

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★ 3

Quick fast and somewhat friendly from the teenage workers.

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★ 5

I took 10 kids in here after a event. The staff was great.

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★ 5

Great Job to the guy working alone 2:00 P.M 1/12/2017... Busting his butt to get the job done. Lady ordering in front of me was a goof, I was next in line, 2 people behind me and a car at drive thru. Employee handled it all, with patience and a smile. My order was correct and tasty as usual. Excellent employee!

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★ 5

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★ 1

Ugh. Only person in line at drive through. No one else in the store. Took 20 minutes. I've had 2 other experiences identical to this one. Go to any other subway besides this one. I'd be surprised if this place exists in a year.

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★ 4

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★ 1

Whats the point of having a drive thru if the people working dont know how to use it? Sat for almost 10 min waiting for my food. Would have just gone inside if i didnt have a screwed up knee. Horrible. Wont be coming back here.

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★ 3

Very slow service. Only had one sub and listened to 3 songs in my car before I got my sub.. There was no one else in there.. But I'll give it the benefit of the doubt

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★ 1

Do not use the drive through! Ordered two 6" subs and asked for a "little bit" of SW sauce on one and a "little bit" of salt and pepper on the other. The SW sauce was so thick on the one that it was oozing out of all the open sides of the sandwich. The other one had so much salt and pepper it was inedible. It was a tuna sub and the top of the tuna just looked black from all the pepper.

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★ 1

Not only did they mess up all 3 of my order at drive thru my foot long was bread and bacon not even cut in half I will not be useing this subway anymore

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★ 5

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★ 1

Customer service is not good. Personally, i refuse to spend my money on a place that has employees who cannot offer good service. When arriving the guy seemed annoyed that we were placing an order. When proceeding to order, in an annoyed tone he asked, " are you sure...." So I responded, "why" already annoyed with how I was being talked to. He says, "that's going to be really expensive..." No dipshit, I ordered it because I didn't want it. Isn't your job to make money for the company???? Obviously you didn't want to make three subs because it was an hour before close! Terrible service. Worked in the food industry for 5 years while going to college and I would never talk to customers like this. Any who, I said "yaaa never mind" and left. Not giving my money to lazy workers who have no respect

Source: Google