★ 5

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★ 5

Rolled in at 11:00 PM on a Saturday night. A gentleman named Chuck did a great job. Clearly cared about what he was doing, and happy to accommodate my requests. He sorted through the bread and found me a fresh loaf. Chuck is a credit to the organization. The world needs more Chucks.

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★ 3

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★ 5

Came in with my family and Grandparents. It was small but a nice location. It was shaped like Log cabin. And my mom enjoyed her Happy Gilmore 2 cup.

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★ 5

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★ 5

I was that person that showed up 10 minutes to closed. I apologized because we had just got in to town and were starving. I kept our order simple because I'm not a dbag. I tipped well. Food was great.

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★ 5

Their coupon pages are fantastic! I get 3 footlocker sandwiches of my choice for $19.99. Great deal, great flavors!

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★ 3

Clean bathrooms. Parking is pretty easy.

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★ 1

Don’t even waste your time or money coming here. Spend the extra few minutes and go to Miller’s or run to kwik trip.

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★ 3

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★ 1

Horrible experience. Worst Subway in Northern Wisconsin! Ordered on app. Said food was ready. It was not. The workers had the printout on counter. Pickup was 5:40. Did not receive burnt subs until 6:15. Avoid this Subway!!!

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★ 5

Good subway

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★ 5

Efficient

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★ 5

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★ 1

When I got there, the guy started to help me with my order. The younger lady was more worried about her and her boyfriend’s plans at 8pm (the guy that was helping me). She took his phone out of his pocket and was talking with her boyfriend about what she needed to text someone and was communicating with the other lady about if she could work late so they could leave since they had plans. And was keeping him side tracked instead of seeing if I had anything else to order after the sandwich, I had to say something. I asked for a wrap and the other lady that was there grabbed the flatbread and I asked if that’s what they really use for wraps and she said yes they just roll it? But didn’t make sense since the show actual wraps on the board and I have gotten wraps before. After I paid, I noticed the price of the honey mustard wrap was $11.39 on the board (if I’m remember right, I know it’s almost a dollar difference) and they charged me $12.29 for the roll up flatbread( they called it a wrap).

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★ 5

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★ 1

I ordered twice through the app.

The first time, the app told me that my order was ready. When I arrived; the two workers were sitting down while my order ticket was sitting by the counter; where they started the orders so THEY DID receive it. They apologized though. But .. common... they received it, pulled the ticket and just didn't start it.

The second time they called me that they didn't have any meatballs (that's fine), gave me a second option, but didn't put what I had requested on the sandwich. They both seemed really high on both occasions.

Not worth it.

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★ 4

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★ 4

****Updated from one star to 4****

Owner contacted me right away and made things right. The delivery system is still goofy, and I recommend not using it until Door Dash becomes more reliable in Hayward.

ORIGINAL REVIEW:
Do not order delivery! It won't show up and they won't refund you unless you want to jump through hoops and come into the store when a manager is working. Should be able to handle a simple refund right away over the phone. Very disappointed in the managers passing the blame.

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★ 1

The worst service ever. Employee toasted bacon only, then became argumentative when I realized she had not toasted the sandwich. Really. Who gets cold flappy bacon on a sandwich. The boy preparing the sub, crumpled up the spinach, literally, wadded it up and dropped it onto sandwich. The most disgusting thing I have ever experienced. The cashier was just there, no communication at all, didn't even slide sandwich across counter. A sad assembly line to say the least.

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★ 3

The girl working gave the vibe she did not appreciate the fact that she had a job. She was outside talking to someone when we got there, it must not have been official sandwich business because he left immediately. Unfortunately, we didn’t get the shredded cheese in the pizza, then it wasn’t cut. So my daughter had to eat it like a cookie. My churro wasn’t cooked through, if at all. I mean it was cold. All and all a fairly lackluster stop that left much to be desired.

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★ 5

I could eat a subway sandwich everyday

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★ 2

Employees are nice and do their job right, but the manager does not know how to run a subway. I ordered one thing and wound up paying for a different sandwich at 1.5X the cost of the one I ordered due to her strange adamancy about the nature of the meats. It should not cost $20 for a single sandwich and a single drink!

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★ 5

Nice simple subway that always makes a great sandwich and has a nice section of drinks and chips.

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★ 5

Line out the door and one person working the store. Jordyn kept her cool and the line moving, though she’s only been here a couple weeks. Bob, give the lady a raise! Maybe a coworker too through the busy season at least!

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★ 1

I went in at 7:20 am for breakfast on a Thursday morning and place still wasn't open when suppose to open at 7:00 am. Saw 2 other cars pull in and go to door as well.

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★ 5

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★ 1

They made the wrong sub I ordered off the app then they won't credit me told me I needed to come back and exchange it.

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★ 1

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★ 5

Ralphie hooks it up 🔥

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★ 4

They had a girl working there that had practically no training and it was her second day the poor girl was devastated

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★ 1

I love subway but this is why i dont come in here much, i would give it negative stars if i could. The last 2 times I've been in here it been slow. This time was extremely slow and there was no one in front of me. The kid was sloppy with the sandwiches, even drop one in one of the compartment when wrapping them. The phone also rang and he was talk to another coworker or the boss and proceed to have a conversation with them about another coworker for a couple minutes while we waited for him to finish making the sandwiches. We almsot walk out and look back we should of. This is terrible training he should of called them back when everybody left. Even the guy behind me made a comment and said this is why he never come in here. This will be the last time that I will come in here, not worth the price or aggravation.

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★ 5

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★ 5

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★ 5

Fantastic food!

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★ 5

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★ 5

Sometimes this place is a little sketchy but James did a great job.

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★ 1

Poor management

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★ 5

Didn't get his name, really cool black guy by himself. Super fast, friendly, like 4 times faster than everyone else!! Remember to tip!!

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★ 3

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★ 5

Fast, friendly and efficient. Excellent experience!

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★ 5

The people that were making my samwitch were the BEST employees in the world if the employees sacle was the distince to the moom and back in feet it would be the highest rating GIVE THEM A RAISE!!

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★ 5

The gentleman that helped us was very kind and was knowledgeable about the area (we were vacationing) and very fun to chat with also did a good job making our sandwiches.

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★ 5

I recently visited a subway in Hayward, Wisconsin and was lucky enough to have Joe as my sandwich artist. I was blown away by his exceptional customer service and his lightning-fast sandwich-making skills. Joe was incredibly efficient and made my sandwich exactly to my liking. He clearly has a lot of experience and expertise in his field. I would highly recommend visiting this Subway location and asking for Joe to make your sandwich. You won't be disappointed!

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★ 4

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★ 5

Jerome is a sub connoisseur, was so quick and efficient. Made 6 of our subs in 10 min tops. And he was so kind to us all :)

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★ 5

Jerome was absolutely a legend, he got all six subs done less than 10 minutes to get all of our food done and tabbed out! AMAZING!

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★ 5

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★ 4

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★ 1

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★ 5

Not crowded and very fast service.

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★ 1

This was not an enjoyable experience. We did a mobile order, and everything about our sandwiches was incorrect. My partner ordered a chicken bacon ranch melt with avocado. The young guy making the sandwich said he didn't know how to grill, so he switched it for a regular italian bread and didn't put avocado or ranch on the sandwich. The chicken or bacon weren't even warm. Was it even heated, my guy? I got a spicy Italian, and when I unwrapped the sandwich, talk about a deconstructed sandwich... all in all, we won't be going back to this subway ever again. They were out of mayo, chocolate chip cookies, and my patience. Overall, it was a complete disaster. Don't waste your time here, go somewhere else.

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★ 3

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★ 5

It's subway have it your way.

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★ 2

Didn't have the bread ready. Had to go into the back to get it. No supervisor to help.

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★ 4

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★ 5

Was in late tonight, probably 7 cars pulled up about the same time... Me being the second.. the person ahead of me ordered 10 different, all special order sandwiches. I started my order at what felt was an appropriate amount of wait. The 4 elderly patrons behind me didn't agree... Clear irritation and impatientence we're across all their faces. The TWO awesome employees ran around each other, and never stopped being kind or doing their job. My sandwich was perfect.

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★ 5

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★ 3

Good place nice service the supply of vegetables was definitely lacking though.

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★ 5

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★ 5

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★ 4

The staff looked like they were 12 years old. When I ordered the kid asked me how to make it. He had no clue. Sandwich was good and I was happy. Went around 4 pm and it was packed.

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★ 2

Not very good

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★ 3

It's a quick bite. On our way somewhere else

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★ 1

My boyfriend and I are unpleased with the performance of the staff at this Subway. We’re Subway connoisseurs, and acquire sandwiches quite frequently. Although, this time...THIS time was horrendous; as we were confronted with a poorly crafted wrap. Not only was the wrap poorly executed, but there was a major lack of attention between the workers and us customers. The one gentleman asked me 2 or 3 times what I got on my sub at the end. I would understand if it was a busy day, but it wasn’t at all. We are very patient people, but this nearly put us over the edge due to these teenage boys inability to make a simple sandwich and wrap. Despite the communication being horrible, the subs were actually good. But this doesn’t make up for the brain cells we lost during this interaction. We are unsure that we will come back to this Subway specifically, but until then we can only hope that the service drastically improves from now until then.

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★ 1

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★ 4

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★ 5

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★ 3

I get the same thing everytime ,it wasn't as good as usual

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★ 5

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★ 5

Great food fresh ingredients

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★ 1

Prices went up like $5.00. Absolutely ridiculous shouldnt cost you $15.00 for a damn sandwich chips and soda!!!!!!! Then they. Barely put any ingredients on there. Whenever girl was putting in pickles and the owner told her ONLY 6!!! Never going back...

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★ 5

Yummy tuna. They've new sizes and ingredients. Very good service.

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★ 5

Very good. Staff was very helpful and kind.

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★ 5

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★ 5

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★ 5

Best Subway I've been to.

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★ 5

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★ 5

A good stop if you're wanting a good sandwich .

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★ 5

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★ 4

....the new employee was professional and courteous

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★ 4

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★ 5

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★ 4

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★ 3

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★ 3

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★ 4

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★ 4

Menu has changed. Our sandwiches were tasty. Friendly staff.

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★ 3

We didn't get the same sandwich we usually get from Hayward.

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★ 1

This place sucks service is slow. Sandwiches turn into a mess. If you have plans and need a quick good way this is not the place to go

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★ 5

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★ 1

Very slow service.

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★ 5

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★ 3

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★ 4

Love their cookies.

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★ 1

Terrible teenager-employee experience! Why don't managers train their employees? Plus prices seem excessively high!

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★ 4

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★ 5

Sandwiches are also fresh and good at a reasonable price.

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★ 4

This place is ok for a quick sandwich to eat. They are usually pretty quick with your order. Good customer service.

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★ 4

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★ 4

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★ 1

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★ 5

Heck ya.

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★ 5

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★ 5

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★ 1

Food was nasty, the workers didn’t know how to make a sandwich and everything fell out and she just grabbed it off the counter and put it all back in. Poor quality, this location needs major updates in the hiring section.

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★ 5

This is a very nice subway because the employees are very friendly and easy parking and access. Of course the food is Subway food.

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★ 3

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★ 2

Always good food, but very disappointed that the two employees who were working on taking orders and making sandwiches were not wearing masks! It is no surprise to me that Sawyer County is one of the leading Covid counties in WI!

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★ 2

Service was speedy but my sandwich got overloaded with mayo, and salt and pepper. So much for sandwich artistry...

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★ 5

Good sub

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★ 1

Whatever you do. DO NOT use the mobile app. They will mess something up 100% of the time. This is the 3rd time in a row that they messed something up. The order strictly says Italian and this is the asiago bread, and they forgot the provolone on the sub only put the parmesan cheese on. Not only that but did somebody eat my veggies on the flatbread? It's the smallest amount ever. Never ever have been reimbursed for their mistakes and will never ever make a mobile order again.

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★ 4

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★ 5

Subway has the best subs! Spicy Italian is the bomb!

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★ 4

It has usually very competent staff very friendly and usually quick unless sometimes it's extra busy because of the summer or terrorist season.

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★ 4

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★ 5

My sandwich was so good! They have benches that you can eat at outside and watch people race go karts. They staff was very polite.

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★ 1

I ordered 6 subs online. I had to call and cancel the 1st order due to my mistake and the guy had an attitude. When we went and picked it up (2 minutes early) he made a comment about we are lucky they got done early. We got 6 miles out of town to the cabin to find out the veggie sub we had ordered had hardly anything on it, it's 80% bread. We called to see what they could do but they wanted us to bring it back. Not worth the time or money. Absolutely rude and horrible customer service.

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★ 2

I'm not a Karen but I have beef with this subway. My friend and I did ghe mobile order for 2 footlongs. Ordered at 6:15 ready at 6:40. We got there at 6:40 and there was 4 people inside ordering. We waited for 5 minutes and the lady said the order wasn't ready. She started making them and after they were toasted she left them on the counter for 10 minutes while making others. The order was done after 20 minutes of the specified time. He explained he was sorry for the wait and I said its ok I understand. We went to a park to eat and they put the sauce and veggies on the wrong subs. I called them and said the messed them up. The guy said ok and didn't respond after that. I asked if I could come in and have them remake it. He said no because they're busy but I could come in tomorrow. Couldn't I have just waited in line and had them remake it like I was any other customer? Its the second time my mobile order has been messed up. Last time they didnt toast or cut my sandwich and didn't put the right veggies on it. Other times they didn't make the subs until we got there instead of having it ready by the specified time. And they still messed them up then too. I love subway but I've had a lot of problems.

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★ 3

Always extremely busy and stressful to eat there. Workers are trying very hard to give best service.

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★ 3

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★ 3

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★ 5

Great service and clean facility

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★ 5

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★ 2

We ordered on the app, and they starting making the sub the way the receipt said to, instead of listening to the customer. The meatballs on my sandwich were cold on the inside, even though they had been heated twice. Two of the girls working were wearing ear buds. It was not satisfactory.

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★ 1

None of the employees were wearing masks
The Subway website states all employees will be wearing masks
Guess there will be no more subway

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★ 4

Friendly staff, no wait. Staff not wearing masks, but maybe there's no Covid in Hayward.

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★ 4

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★ 5

Rez location gives bigger sandwiches!

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★ 4

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★ 5

Very good sandwiches at a good value! Love the app ordering!

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★ 4

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★ 4

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★ 5

These sandwiches absolutely slap

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★ 3

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★ 4

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★ 5

Very nice workers at this locations.

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★ 4

I luv stopping in friendly workers....

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★ 3

Need more then one person working this poor. Guy has been so overwhelmed with everyone. Coming in and he is the only one working

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★ 5

Great sandwich 🥪 well made tasted great and fast friendly service and very clean. I definitely will return.

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★ 3

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★ 4

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★ 5

The poor teenager was overrun but she was doing a great job trying to keep up. I very rarely leave a positive review but when we entered she was busy making subs and when we left she was still busy making subs there should of been a manager or someone there helping because 1 person isn't enough to hold down any great restraunt and we were there for about half an hour and there wasn't a chance for her to breath let alone get any respite which leads to burn out a lot quicker.

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★ 3

Cool place

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★ 3

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★ 4

Nothing finer than eating at your diner!

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★ 4

It's a great place when you want something quick it has good healthy food

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★ 4

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★ 5

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★ 1

We went a half hour before closing and the guy working got the worst attitude. I told him I didn’t want to deal with his attitude and left.

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★ 3

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★ 2

I normally love subways but I was trying something new I believe it was the flatbreads it came out hard as a rock greasy I ended up throwing it away it's probably just the people that were working that day but I know I'm not going back to that same subway again I go to other Subways no problem

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★ 5

Always ask if I want it toasted

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★ 5

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★ 5

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★ 5

HIS Aletha said Jorie - he was the only worker there on a Sunday night and it was really busy, like the a constant line to the door. He kept a great attitude and made some tasty subs. My friends and I felt so bad for him being the only one working. This didn’t seem fair and he could have used some help.

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★ 5

I like the food here

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★ 1

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★ 1

Didnt have all types of bread. Bread was dried out. Very skippy on the vegetables. Cooler wasnt stocked with all drinks and the chairs were still up on table

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★ 5

Came in on a early Saturday afternoon and this young girl was working alone, she was awesome had a line out the door and was handling it like a boss. Fast, pleasant and efficient.

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★ 4

Very delicious

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★ 4

The new sub good.

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★ 1

Terrible , bread was stale. Sandwich artists were better at building bowls. They must have been high.had to repeat what kind of sandwich I wanted 4 times. And then had to ask me what kind of sandwich I had when it was time to order. What, are you serious? You just made the sandwich 30 seconds ago.

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★ 4

A great sandwich a more healthy choice

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★ 5

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★ 5

I had the most fresh meatball sub here. It was incredible.

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★ 5

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★ 4

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★ 5

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★ 4

Staff was friendly, food was good. Had a little juice bar by soft drinks, which must be new.

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★ 5

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★ 4

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★ 3

Eh...ok food, ok service

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★ 5

Very awesome Lady working Cassandra is very sweet and Pretty great customer skills and makes a bomb sandwhich

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★ 4

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★ 4

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★ 5

Very good food, there is usually no line of people or a short line of people.

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★ 3

It was go but I think people where doing drugs in the bathroom.because three kids used it and there is only one hole to pee in.

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★ 1

Didn't know how to build sandwich in the coupon. Didn't give advertised coupon price. Actually charged $22 for a $12 meal, I didn't catch it until I got home.

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★ 3

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★ 4

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★ 4

It was ok

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★ 4

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★ 3

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★ 5

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★ 4

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★ 5

One kid, 15 yrs old, working by himself on memorial weekend!!! He kicks ass!!!!! Clayton handled the crowd of 12 with ease!!!

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★ 5

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★ 1

Subway taste like poop way everyone come and eat at poooooooooooooop waaaaay

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★ 4

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★ 5

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★ 1

One of the males who works there will gladly tell you he is on huber from jail. So when there is only one flavor of bread left at night he says he won’t make more so he’s not late getting back to jail. Why is this person working here if they can’t commit to what the business needs? Also lady named Casandra working there is super rude and snotty. I dealt with her yesterday and she was not happy to be at work. I won’t go back. I’d rather drive to the casino one before going to the one in town.

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★ 4

Typical subway it was kinda busy so the service was a little slower than to be expected but not bad

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★ 4

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★ 5

I only have one problem with this subway and all subways need to give more napkins or have them next to the soda machine

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★ 5

Good subs

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★ 4

Perfect for when McDonald's is packed. Nice looking store. Good staff.

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★ 3

Typical subway. Nothing special. Staff is nice.

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★ 4

Chopped salad filled only half of the container. 😔... Trego subway salads are so full, it's hard to close the top! ☺

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★ 5

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