★ 1

We live next to this subway and it’s the same experience every time. We’re the only customers, 20 minutes to get 2 subs, 3 people working but only one person assisting us. My girlfriend, who used to manage a subway, has to coach the employees how to do their job. Actually crazy how this store is still running. Jersey Mikes it is.

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★ 1

I requested extra bacon for a foot long BLT and watched the worker heat up 4 strips of bacon! Literally, only 4 and they call that extra bacon even charging me for it. The worker who took the order and started the sandwiches had almost shoulder length hair without a hair net. My daughter found a piece of hair that matched his hair color in her sandwich when we got home. We rarely go to Subway, but this is another reminder why we shouldn't.

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★ 1

Ordered 5 subs for pickup told me out of bread I had to cancel the order was out of 1 bread for just one of the the subs never asked for another kind just being lazy

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★ 2

I have never in my 35 years, been to a Subway where they do not ask you what you want for toppings, from bread to veggies to sauces, but specifically in this case, the cheese.

My MIL wanted to grab us some lunch through the drive thru and I decided to get the Chicken Teriyaki. It was weird because they had asked me what I wanted for everything else, except for the cheese, so at the end of my order I asked, “Hey, can you please put pepper-jack on that?” Thinking they just forgot. Nope. Not the case. Apparently this sandwich automatically came with American cheese (since when??) and they refused to remake it. I wasn’t going to push it, but it definitely threw off the sandwich for me as I hate American cheddar unless it’s on a grilled cheese dipped in tomato soup.

Like I said, I have never not been asked what kind of cheese I would like on my sandwich until now and the customer service could have been better. I guess from now on I’ll have to make sure to ask for the cheese right away.

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★ 5

Very clean and friendly workers. Thanks for making my salad my way. My husband had an awesome sandwich. I'm glad you have milk.

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★ 5

My favorite subway location. #1

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★ 4

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★ 5

Fast service

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★ 5

Went on a Sunday Afternoon with my mom. It was super quick and the worker was very outgoing and friendly. And during our meal he even checked to make sure we enjoyed it.

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★ 2

Store is pretty clean but whenever I do an online order they mess it up most of the time even though I tip well.

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★ 1

I tried to use a subway sandwich coupon on a sandwich today. I read the fine print on the bottom of the coupon that says I could not use it on a couple sandwiches on the menu. I ordered a sandwich that was eligible for the coupon and when I got to the cashier, they told me I couldn't use the coupon. They then pointed to a small list of eligible sandwiches. The franchise owner is creating his own rules regardless of what the coupon says so he can make more money. I ended up paying $13 for a sandwich when it should of been $8.

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★ 5

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★ 4

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★ 1

didnt get any of the vegetables that i ordered on my chicken bacon and ranch sandwich

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★ 4

Staff at counter acted like the job was an inconvenience.

This store and other local ones (likely same franchise or owner) also haven't been accepting the coupon codes via the app. Will accept the physical paper one, however.

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★ 5

It's subway. The staff were really nice. They switched up the menu a little so I had to search a little for what I usually get. The garlic aioli was pretty good though

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★ 2

This subway like all the other locally owned ones stopped accepting coupons and online orders with advertised coupon codes. Your subs aren't worth full price, bring back coupon codes!!

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★ 5

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★ 5

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★ 5

Great place with great staff

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★ 3

When we went in here it was unbearably hot (at least 80 degrees) and the service was pretty slow. There were quite a few people in there. It untimely took about 15-20 minutes to get our food. The food was on par with every other subway I've visited.

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★ 5

Quick professional service, restaurant was clean.

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★ 5

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★ 5

Yesterday my mom popped in for dinner. I don't know the last time I had Subway... the menu? Lots of new to me options. I opted for the Chicken Bacon Ranch. My mom; the Spicy Italian and a foot long cookie. There were two employees, both working on our order as to get us taken care of faster. I was impressed that when my mom ordered the cookie, he popped it n the toaster so it would be warm! Also new to Me; he told us which sub had which sticker on it! No more, half unwrapping a sub to find out if it's yours! The service was fast and friendly. The subs hit the spot. They also offered drive thru. Thanks Subway!

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★ 1

Waited over 15 minutes at the drive through before they took my order. They continuously said "we are sorry, we will be with you shortly" after 5 minutes I asked why I wasn't being helped. The lady rudely remarked "if you want to be helped you can come inside". I have 3 kiddos under 6 and if I have them all in the van, I'm not going inside. I told the lady this and she rudely answered with "well you will just have to wait til we are done with everyone inside" I do not believe this is how costumer service should be. I felt completely like a burden. And there were 4 or 5 workers working. I should not have been waiting that long when I was the ONLY ONE in drive thru

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★ 5

It is spotless,great staff.all in uniform.
Good is fresh. Just wish they would have drink carriers.

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★ 4

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★ 5

Every time I have gone to this store via drive thru they can never input my phone number because their number "0" doesn't work on their register.

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★ 4

It's a sandwich place. It little pricey for what you get, look for deals before you go.

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★ 5

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★ 1

F orgot to put my chicken & beef in my big taco got Ripped off all I gave is sub. dry bread Totally I probably will not be back, I usally go every other day, but no more.

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★ 1

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★ 3

I mean.....it's better than McDonald's lol

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★ 4

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★ 5

I use the app to order and it's always ready when I get there (usually 10 minutes tops) and service is always good

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★ 1

Worst experience yet by far. We've been having an ongoing issue of no avacado on the #12. However today they somehow got worse. I do not eat pork for religious reasons, and ordered my sandwich with no bacon (per usual), ate a couple bites and tasted bacon.

This is the first time I've had pork in like 6 years and I heavily regret even giving them another chance.

This order was a replacement for the LAST time they had messed our subs up. They did the same thing again, but WORSE.

And of course, it's just high school kids working, almost never a manager.

Update - Manager gave me refund, cool dude.

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★ 4

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★ 5

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★ 5

Love the new menu

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★ 3

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★ 4

The app is very convenient to get your food order in and not have to wait in line.

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★ 5

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★ 4

Flatbread breakfast sandwiches. They were tasty.

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★ 5

Good ol' cold cut combo sub, lettuce, onion, vinegar and oil. Subway has not changed the fundamental goodness.

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★ 1

Worst subway I've ever seen. Tried to go here many times over the years and issues every time. Bad food bad service, systems down today, etc. Please close so someone else can put a business here

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★ 5

Great breakfast

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★ 4

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★ 4

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★ 1

Went in to order a Double Meat Steak and Cheese Wrap as I have a few times in the past and the Manager (Nate) said he wasn't going to make one like that and if I didn't like it then I could leave (keep in mind he was the last person that sold me one previously). Still trying to figure out what exactly I did wrong, I proceeded to ask for his Manager's information so I could make a complaint about how I was being treated for no reason. He refused to give me any information and then called the Holmen Police department and said I wasn't welcome back to this store. Horrible customer service from a more Horrible Manager named Nate.

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★ 5

Friendly order process. Good deals. Decent tasting. My favorite part was the drive through process. It was so fast and easy.

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★ 5

Subs were good. I order chicken breast and pepperoni with pepper jack cheese on garlic herb and cheese footlong. They're cookies are pretty good, too. I've had every sub and Flatbread from here. I'll stick to the chicken and pepperoni or the Philly cheese steak. Maybe the meatball, too. Love the food. Sometimes the people are nice, but mostly rude. 😄😄😄🤡

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★ 5

Eat fresh!!!! Best sandwiches and service ever!!

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★ 5

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★ 5

Great sandwiches for a good price.

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★ 5

Always super fresh and yummy!

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★ 4

Subway is fine. Building was clean and staff was friendly.

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★ 5

Turkey sub was good

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★ 1

How hard is it to get a order correct? Whoever made my sub has the worse memory and shouldn’t be working there. Not ordering from this place anymore

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

My first visit. Staff was friendly, service was quick, food was predictably good.

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★ 5

Food was good service was good

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★ 5

Came close to closing. Ty was awesome and helpful.

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★ 2

The service and hospitality is mediocre. The sandwiches are inconsistent. Even if you order deluxe (50% more meat) you will sometimes get less than you would if you ordered a normal sandwich. Product is very inconsistent.

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★ 5

Good

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★ 3

SANDWICHES

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★ 5

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★ 5

Friendly, clean and as always great subs

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★ 5

Cold cut combo with banana peppers. So yummy. I love Subway

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★ 4

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★ 3

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★ 4

I like subway sandwiches and they seem to work well with my diet.

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★ 5

Like it

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★ 4

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★ 4

It's your typical Subway, not much else to it.

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★ 5

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★ 5

Great food and good location

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★ 5

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★ 5

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★ 1

Just had an experience so bad that I felt the need to write this. the worker who made my sandwich made quite poorly and i had to ask him to spread out the ingredients over more than half the sandwich. he then smashed the crud out of it folding it over and it really was what I was hoping to get when i usually visit this subway. when i asked for a meal i was only given chips and then i asked for my cup and he said i had to pay extra and i said i did order the meal he then proceeded to charge me the extra 2$ anyway. honestly pretty frusterated

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★ 3

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★ 4

Its all Fresh & good

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★ 5

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★ 5

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★ 3

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★ 2

Even after heating it was cold. Holman location.

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★ 5

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★ 4

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★ 4

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★ 5

Went there not to long ago today. Were very nice and respectful.

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★ 5

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★ 4

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★ 4

Good as always.....as far as sandwiches go.

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★ 3

Its subway man

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★ 5

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★ 5

Excellent service, cuisine, and all-around enjoyable experience !

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★ 5

Super deal currently on Cold Cut Combos- can't go wrong if you have them put some sweet onion dressing on it

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★ 5

Great subs, price is good

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★ 4

Good food... or at least we didn't die from it and it tasted fine. The service lacked any smiles. Helpful enough, but four people that didn't really wish to be anywhere close to serving people food.

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★ 4

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★ 5

I love Subway. I always get a Turkey sub on wheat bread with a ton of veggies. It is so tasty.

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★ 2

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★ 4

Clean, afordable and friendly

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★ 5

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★ 4

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★ 5

Always clean and subs seem better then other subways

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★ 5

Great service

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★ 3

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★ 4

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★ 4

Pretty good food. Great service and very convenient. I had the beef roast on the new butter bun.

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★ 1

Basic food handling is a lost art at this location. Other locations around are 100x better than this one. Drive the extra 3 mins to the one near Features. May be owned by same person but the employees actutally care about the way they handle your food. Gloves are required for a reason not for show. Touching everything while wearing them defeats the purpose. 2nd time in a week its happened and same girl (darker blonde curly hair and glasses working night of 3/1/19) so i decided to say something to her about touching equipment then digging her hands in the buckets of ingredients....her response was classic "you could have asked me to change my gloves"... Sorry mija, its not the customers responsibility to tell you how to do the basics of your job you're getting paid to do. Lucky I cant give 0 stars.

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★ 5

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★ 5

Love the wraps they have. Keep going back for more.

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★ 5

Always great subs

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★ 3

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★ 5

Love sandwiches

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★ 2

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★ 4

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★ 4

Always friendly staff and delicious sammies!

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★ 4

Subway is always a good bet !!

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★ 3

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★ 5

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★ 5

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★ 3

Good for what it is

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★ 3

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★ 5

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★ 5

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★ 5

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★ 2

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★ 5

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★ 4

Always a good place for lunch

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★ 5

Always good and clean

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★ 3

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★ 3

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★ 5

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★ 5

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★ 3

Went thru the drive thru. Speaker really needs to be loud. I could barely hear her. Ordered food for 5. It was prepared ok. The service was mediocre.

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★ 5

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★ 3

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★ 5

Best Subway sub I've had in a long time!

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★ 4

Love subway, love the bread. Miss the pastrami though.

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★ 1

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★ 5

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★ 4

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★ 5

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★ 4

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★ 3

Usual Subway.

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★ 5

Show up late after a hard day at work and good attitude on the other side. Fast and easy. Actually helped me decide my way into my new favorite

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★ 4

Fast service, they always get my order right!

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★ 4

Typical Subway. Above average food, good service.

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★ 4

Pretty small and never busy, but I mean, hey, it's Subway.

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