★ 5

it's been a while since my last visit to Subway. the Friday Tuna 6 inch special was refreshingly good. Ingredient portions was perfect. Great value for lunch

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★ 5

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★ 5

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★ 5

The manager and sandwich artists are great!

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★ 5

The food was awesome! Loves the Bmt

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★ 5

Really good service the last dozen times here. I’ve seen improvements at this store over the last year. Back to having consistency between the hours of operation and attentive staff.

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★ 1

7-31-25 Ordered online for pick up at 12:05-thought I selected Lake Mills, IA but somehow it went to Lake Mills, WI when I arrived at the subway in IA they informed me they did not have an order for me& looked at my confirmation& told me to call WI right away which I started calling them at 12:03 no one answered until 12:12 & the woman was very rude when I explained what happened& asked if they could refund my money( she said she would have to ask her manager) then she said you need to pay closer attention next time cuz it will tell you if its not in your area which that may be true if I ordered from my phone but I ordered from a desk computer-I have tried calling since to talk to the manager & no one answers the phone-they have not refunded my money

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★ 1

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★ 5

Guitars-N-Veterans event at The Sunset Hill Farm.
Sarah was just amazing to work with, she made ordering, scheduling and picking up/paying simply seamless.
Subs were awesome, ham, turkey and roast beef, with all the toppings in seperate containers for folks can build what they want.
Highly recommend them for any size event!!!

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★ 5

Cheap but good food! great service too! Got served food at 8:45, 15 minutes before closing

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★ 5

Our sandwich artist was Riley I apologize if that’s not correct spelling for her name!! She was absolutely friendly very polite and very accommodating!! Has a very strong work ethic!! Riley I’m sure you will go far in this world!!! Thank you Lake Mills subway for hiring such an inspirational employee!!!!

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★ 5

Very clean place. Friendly staff

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★ 5

Great place! Manager and Staff are Helpful and Friendly. Ordered A Wrap and was told it was amazing, And it was nothing short of that. This Subway get an A+++++++++. Highly recommended!

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★ 5

Awesome service! Sandwich was crafted exceptionally

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★ 5

Good food for a cheap price. Service can vary based on employees working, but it's good when I come around.

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★ 5

By far the best Subway! I travel a lot and have experienced many Subway experiences. This is consistently a high vibe atmosphere with friendly staff and a tightly run ship. I will even deal with being hungry and wait until I can make it to this one for the ease, positivity, and getting my order made the way I like it.

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★ 5

Natalie was nice.

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★ 5

Friendly, fast service and consistently good food. Thank you conveniently located also.

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★ 4

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★ 4

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★ 2

I've had a few bad experiences here. At the most recent visit we tried to order 2 subs online. When we got there to pick it up (5 minutes after it was supposed to be ready) it wasn't ready yet because they had put the meatballs away for the night (3+ hours before they closed?!) After a few minutes of waiting we just asked them to cancel the order (since they didn't even start the non-meatball sub yet). They tried not to refund us 15 minutes after the order was supposed to be ready! We finally got it after some pushback, but after a long day, the last thing you want to do is wait 15 minutes for subway.

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★ 1

Definitely not “eat fresh”. My bread was crumbly and dry. At least day old (or more.) Worst bread at a sub shop I’ve had. Sandwich maker was chatty.

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★ 5

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★ 5

Fast and always amazing

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★ 5

This subway is great. I am always in and out. The food is always really good and fresh.

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★ 4

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★ 5

Everything is always clean and tidy. The staff is very nice and considerate.

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★ 5

Comida fresca y saludable, servida al momento...

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★ 5

Love the service here. It is always friendly and Professional! Also every time I walk in it is very clean. Food is prepared in a timely manner and is very good. Will always come back here!

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★ 5

Sara and her crew are the best. I come here all the time and it's always clean and fast

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★ 5

I am a regular of the Lake Mills Subway,

The crew and management are pleasant and cheery.

Multiple members of the staff have my order memorized.

The food is great, and overall experience is a 5-star.

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★ 5

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★ 5

Employees are good

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★ 5

Best Subway in Jefferson County, hands down! Clean restaurant and friendly employees. They don't rush one to make a decision and always smiling. Definitely our go-to Subway!

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★ 5

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★ 4

Loved The New Sub I Had.... Wish They Would Take Coupons Now A Days! But Oh Well.... It Was Delicious! Will Go Back For Another! Just A Treat To Myself! Otherwise ya go Broke eating Out All The Time! LOL! Well Worth It Though!

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★ 5

Clean, fast and efficient!

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★ 1

This place does not honor any subway coupons

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★ 1

Me and my husband walk in and the 2 people working looked at us with this evil glare & looked down. We felt like they wanted to tell us to get the f out these are white only subs lol not joking.

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★ 5

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★ 4

I'm not impressed with the inflation on prices of a sub. Does it really cost that much to make one.

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★ 3

This Subway doesn't take coupons. The explanation is on the door. Has to do with Subway
Pricing. Sandwiches are great and so were the 2 guys making them.

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★ 5

Store was very clean and the staff was so pleasant! Sara was wonderful! The sandwiches were also perfectly made!

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★ 5

We had a large group of around 30 stop in and the staff was excellent about taking care of us!!!

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★ 4

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★ 4

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★ 1

Subway does not care about the environment. Recycling and trash were the exact same bin, they’d rather destroy our planet than have to take out an extra waste bin. Disappointed but not surprised :(

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★ 5

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★ 5

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★ 1

Absolutely filthy and smelled terrible

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★ 5

Clean restaurant and friendly, upbeat, hard-working staff.

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★ 3

My wife likes them. I prefer Cousins.

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★ 2

Prices are getting unaffordable

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★ 4

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★ 1

Will not be eating at This subway. They cannot answer the phone. Or answer any questions when u show up in the store. Maybe train your employees a little better.

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★ 4

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★ 5

Delicioso saludos a rebeka

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★ 5

I go almost weekly and I don't have to place my order. They know exactly what I will order :)

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★ 4

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★ 5

We had lunch from there 2 days ago and I gotta tell ya the store looks wonderful the food was delicious as usual BUT the best part is the staff! Michelle the mgr is the best. I just love this place ! The best staff and the best food we are lucky to have them in our town! God bless our subway!!!!

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★ 4

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★ 3

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★ 3

Nothing spectacular or nothing really bad. Middle of the world.

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★ 5

Really friendly service!

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★ 4

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★ 2

Not location based and no fault of employee. Just based on corporate decisions I leave the following response from the operation manager to a customer survey I took that fell on corporate ears.
Screenshot of email added to photos.

Dear Ricky,

i believe the issue you are speaking of with the chicken being "mostly gristle" is actually the bacon in the chicken bacon ranch sub you have ordered.

about 6 months ago we went to a little thicker cut of bacon, it seems to be a bit more chewy because of being thicker.

if you like i would recommend asking for bacon to be heated seperate or longer so it is a bit crispier.

As far as the price goes, im sure you are aware if you go to the grocery store, All meats, chicken, bacon, ham, turkey has all gone up in the last year, some things have doubled in price. we have seen these increases from our suppliers as well. So yes we have had some price increases as well.

respectfully,

Randy Van Duser
operations manager

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★ 5

The staff was very friendly and did a good getting the order correct. The staff was fast yet the orders were correct. The food was done exactly how I wanted it.

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★ 4

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★ 4

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★ 1

Worst sub I’ve ever had at a subway. Bread was hard as a rock and burnt.

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★ 4

I mean it's subway? Lol.

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★ 1

employee didn't seem to care and made the worst sub I've had in my life. last 3 times I've been there there has not been the food I wanted to order and when they finally have it their employee botched the whole sub. try hiring ppl who actually care

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★ 5

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★ 5

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★ 4

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★ 4

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★ 4

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★ 3

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★ 3

Subway has deals on footlongs FREE Footlong When You Buy 2. However this doesn't apply to the Lake Mills location.
Good subs without the deals.

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★ 4

Haven't really been dissapointed here. Good food and always nice staff.

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★ 4

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★ 5

Great people

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★ 4

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★ 5

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★ 5

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★ 5

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★ 3

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★ 3

Great

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★ 5

Quick visit, accommodating staff and quite excellent for a Subway.

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★ 5

They make great sandwiches by listening to what you want on them!

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★ 4

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★ 4

You never disappoint. Always fresh baked bread, fresh meats and veggies that make a great sub for me and my family every time. Thumbs up!

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★ 4

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★ 5

It is a great place to sit down and eat, Or take out. The food is also great. That's my opinion.

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★ 5

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★ 5

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★ 4

It is a subway

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★ 5

Clean and efficient.

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★ 5

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★ 5

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★ 3

Sbubbys

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★ 5

Clean..not overly friendly staff but did there job n efficient

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★ 5

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★ 5

Trying to eat healthy

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★ 3

I guess you need to order online. I came in, there was no one else in there, and had to wait for quite a while so the one person could make the online orders while I stood there and waited until she finished.

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★ 4

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★ 3

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★ 5

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★ 5

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★ 5

We experienced excellent customer service during our visit ! Staff greeted everyone as they entered and were all very pleasant.

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★ 3

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★ 5

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★ 5

So yummy...sweet onion chicken teriyaki! The place is clean and everyone is super friendly!!!

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★ 4

Subway was Subway

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★ 5

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★ 5

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★ 5

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★ 3

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★ 4

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★ 5

Yum

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★ 5

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★ 5

Always very good.

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★ 3

Restaurant and service is fine. Wish they would put a coat hook in the women's restroom. Gross!!

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★ 5

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★ 4

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★ 3

It's Subway, no surprises here.

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★ 4

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★ 4

Squeaky clean place and the food was delicious.

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★ 4

Fulfills you lunch need

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★ 1

I was not welcomed inside or greeted by anyone The guy working over the counter just stared at me without asking what I would like to order. He barely added any of the toppings I asked for, he was clearly in a bad mood and kept Asking me "anything else " like if he wanted me out of the store. I will NEVER return to this sub way or any other subway again . Thanks alot bud for the great experience

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★ 5

Exelente

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★ 1

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★ 3

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★ 5

Miller made me a bomb sandwich

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★ 3

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★ 5

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★ 4

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★ 1

Tried to order at 9:50 pm. They said it was too close to closing to serve me?!? What’s the point of being open until 10 if you don’t serve until 10?

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★ 4

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★ 4

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★ 4

Nice pit stop on the way to Wisconsin Dells.

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★ 4

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★ 5

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★ 4

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★ 4

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★ 4

Sandwiches are ok at best...but their personal pizzas are awesome. Veggie with extra cheese and a side of ranch are my go-to when I stop here.

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★ 3

Smaller size, going through remodel to up date look of store. Computer was down, not there fault but was a pain.

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★ 4

The place is very nice and clean. They always get my order right even though I have these very complicated and specific order. But they never mess it up. The people that make your sandwich are very nice and the really show you that not all fast food workers are pot heads.

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★ 5

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★ 5

Good, friendly service. Food was good too. I liked that dine-in is served in a basket rather than just the wax paper wrapper, nice touch.

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★ 1

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★ 3

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★ 5

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★ 5

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★ 5

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★ 1

Customers are secondary. Staff was busy having side conversations. The fact I wanted a sandwich was an inconvenience to the people whose job it is to make them. They do not do the "foot-long" promotion. Overall it was a frustrating visit. Jimmy Johns from now on.

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★ 5

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★ 4

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★ 4

Very friendly and got served right away

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★ 5

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★ 2

They were out of bread! The store was still to be open for another 2 hrs. Only had flat bread.

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★ 1

Over charged me and actually argued with me. The staff was rude!! When I asked for corporate number they tried to argue that too!!

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★ 5

It's Subway, great sandwich place.

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★ 4

Buenas promociones y precios bajos

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★ 4

It's exactly what you'd expect in a Subway: clean, decent food and good service.

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★ 5

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★ 1

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★ 1

They ran out of ingredients & had attitude problems toward customers due to employees not doing their job earlier. Slammed pans and tossed ingredients.

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★ 5

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★ 1

Seems like they never have enough people working. Be prepared to wait in line for awhile.

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