★ 1

Lady wasn't prepared during opening. Saw me pull in then I watched her hide behind the wall. Door was locked and I was sure maybe it was still closed but nope open. When I left I could see the lady looking at me peaking from the wall. Super sad will not be coming here again.

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★ 1

Again order is not correct! When you say no onions you get extra!

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★ 1

This place has gone down hill in the last year for service. I could order online and it would be done on time, now every time I’m waiting an additional 15-20 mins for my order. While 1 person works and the other doesn’t do any thing to get the orders completed.

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★ 1

Dont make plans if you order from here, expect to wait, even if you order through the app. No sense of urgency nor do they care.

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★ 5

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★ 5

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★ 1

Worker wouldn't take my order, she was busy. But I was the only person. So I walked out, she had a snarky comment that I couldn't wait. Wait for what you to take my order. She just kept telling me a few more minutes. I know it's hard to get employees, but ones like that cost you business.

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★ 5

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★ 1

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★ 1

Tried to order twice this week with no luck. First time stopped and listened to 2 women chatting in the back while one man was doing his best but he clearly was overwhelmed so left. Several days later ordered online, finished order with payment but never received a confirmation. Called and young lady answered Hello. Needed to confirm it was Subway and inquired about my order. She very confidently told me We haven’t had an online order in a very long time, it doesn’t work. When I told her it took my payment she was silent. Asked if her manager was aware of this issue, Oh yeah they know. I had to call my CC to dispute the charge.
Don’t waste your time going there.

Source: Google

★ 1

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★ 1

Stopped at Subway (was only person in store-now no why!?).
I typically don’t go to fast food for myself and I definitely will not be coming back here. I like to purchase local- BUT 3 employees and it took them 5min to find a bowl for a salad. The guy working there looked confused when I asked for a salad versus the sandwich- may need more training?
I can’t review the food because I left after waiting 5 minutes for them to find a bowl! I’ve wondered why it’s not been busy when I drive by and now I know.

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★ 1

Employees did not wash hands before putting on gloves. I was told somebody would be in shortly while All three employees stared at me aimlessly walked around and started a personal conversation. I left without getting a sub next time I will stop at one of the three subways I passed on my way home.

Source: Google

★ 3

Stopped in. Ordered a flatbed, which was great! Ordered a wrap. The chicken was a consistency of tuna, and it was just folded in half and the ends were not tucked in. Took a bite and it all fell out. Please train on how to process a wrap!

Source: Google

★ 5

Subway salads are cheaper than breadless bowls, same amt of veggies, better for me

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★ 1

I placed an online order on June 17 at ~7:55p. The app doesn’t update me (likely because the employee manning the order didn’t care about her job, helping people, or being a professional when confronted) until 8:05p so I start going to my order. I’m there at 8:15p and specifically ask if the sandwich was toasted because it feels cold. I drive home, let my dogs out, get back in the house and open my sandwich to find it is NOT toasted. I ordered with deluxe meat, a specific array of veggies and sauce, none of which found their way onto my sandwich. My sandwich is half cut, cold, and the bread is soft.

I try to call and explain the situation and the girl is immediately rude, defensive, and burning with anger from her vibrant colored split-ends. I ask for her name, at which point she says “I don’t have to give it to you, I won’t be working here much longer and I don’t care what you do or say”, so here what’s I have to say. My sandwich couldn’t have been prepped by someone less caring of their job — whatever that job is doesn’t matter.

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★ 4

The subs they have our right now were utterly disgusting. Stick with the classics 😁

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★ 3

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★ 5

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★ 5

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★ 5

Wonderful sandwiches and pleasant staff 🤤

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★ 5

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★ 4

Food was alright

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★ 5

We absolutely love this location it's always clean the staff is always friendly. The food is really good.

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★ 5

Good place to eat

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★ 2

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★ 5

Good deals on food

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★ 1

To pricey for fast food

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★ 4

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★ 4

fast and fresh

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★ 4

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★ 5

Made just the way I wanted it, and the guy making my sandwich was very polite. He made the extra effort to clean when others left.

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★ 5

Had the tuna on Italian, asked the girl if it was real tuna.She told me it was

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★ 5

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★ 4

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★ 5

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★ 5

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★ 1

You know I find it really rude and very displeasing that it says right on the door that you're open till 9:00 but the people working here in Luxembourg already have the doors locked up at 8:30 p.m.. This isn't the first time either.

Source: Google

★ 1

If I could rate a zero I would but required to give a one star
We have not been to a Subway in a long time. Stopped at this one traveling through and wanted some lunch. We didn’t have masks on and a gal behind the counter told us you can’t buy anything here without a mask on. We simply left.
As of this week the mask order has ended in the entire state of Wisconsin. I know some counties have extended (illegally). Kewaunee County wasn’t one of the counties that I am aware of. Is this a Subway policy or do they have a rogue employee? Either way won’t ever eat at a Subway.

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★ 4

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★ 1

Was refused service for not wearing a mask even though I can’t. Extremely rude staff.

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★ 5

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★ 3

Slow curbside service even after it showed "ready"...

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★ 5

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★ 1

Sandwiches were made incorrectly and way tooo much sauce on them. When you picked up the sandwich the sauce literally dripped off the sandwich because there was so much put on it. That's what happens when you order online and can't watch what they are doing to your sandwich. I WII NOT REVISIT THIS SUBWAY AGAIN. !!! I WILL DRIVE THE 25 MINUTES TO GET TO GREEN BAY AND GO TO ANY OTHER SUB SHOP BUT THIS ONE BLEW IT!. They said I ordered green peppers on 2 subs which i can't even eat and if that was the case why did they only put them on 1 of the subs? I asked for NO LETTUCE on the different of the 3 and they loaded it with lettuce. I don't understand what they were doing at all. That along with all the sauce made it impossible to salvage much of the subs to eat so most of them went into the trash. Tried calling the manager and all we did was play phone tag and the second time she didn't return my call. I would NOT RECOMMEND THIS SUBWAY TO EAT AT AND I WILL NOT BE RETURNING THERE EITHER.

Source: Google

★ 1

Do not go here, you will be denied service because of a medical condition. Even after they were told about. I cannot and will not condemn all subways because they have no issues serving me. Just this one.

Source: Google

★ 1

Might be the worst Subway ever. Im a truck driver and no other Subway in the state have i had such a bad experience. Just moved to the area, I stopped in for my first time. All 3 employees were sitting at a table burried into their phones doing nothing, when i pulled in the parking lot til i walked in the door they all death stared me. One moaned, got up and walked behind the counter than told me I wouldn't be served if i didn't put on a mask. I did. She was short and rude the whole time and the second I left she went back down and sat with the other 2 and went back to their phones. I find it ironic that in 8 months, traveling all over the state the one Subway with the worst service and the only one that forced me to wear a mask was also possibly the most disgusting. The counters were covered in grease and food debris, the tables were gross, the oven doors were all open and covered in grime. I just moved here, but i will never go back to this location.

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★ 5

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★ 5

Friendly crew and subs were great

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★ 5

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★ 2

Was recently asked to leave because I wasn’t wearing a mask. Health conditions prevent me from wearing one. Noticed a man waiting for his Togo order with no mask on. A male employee (Tim I believe his name is) is the only one there that gets it done. If he’s not there my co workers and I know we’re going to miss half our lunch break.

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★ 4

Fast and polite

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★ 3

Food was fine. Staff seemed annoyed we showed up. 2 of the 3 anyway. Maybe just having a bad day.

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★ 1

Got a toasted sub that was cold how is that possible wanted to put zero stars wouldn't let me

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★ 3

Slow

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★ 5

By far the best. Cleanest. Most professional subway i have ever been to.

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★ 5

Very fine place to get a sub or pizza,etc.

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★ 2

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★ 5

Great place and the staff was very helpful and polite. The food is always the best!👍

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★ 5

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★ 5

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★ 5

Great service, great food 👌

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★ 3

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★ 5

Consistent

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★ 5

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★ 4

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★ 3

Me parece un buen lugar de comida rapida

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★ 4

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★ 5

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★ 4

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★ 4

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★ 2

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★ 5

Always fresh and terrific service.

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★ 5

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★ 4

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★ 2

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★ 5

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★ 1

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★ 3

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★ 5

Good food

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★ 5

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★ 4

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★ 5

Made food fast

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★ 2

Expensive and cold

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★ 5

Great quality staff and food.

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★ 4

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★ 4

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★ 5

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★ 5

Awesome subs

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★ 4

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★ 3

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★ 5

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★ 4

From my experience, most Subways are pretty much the same as far as taste. There are a whole lot of differences when it comes to service, friendliness, and cleanliness. I put the Luxemburg Subway at the top of the list for all three categories! They are open 7 days a week for breakfast, lunch and dinner. I eat there all the time!

Source: Google

★ 2

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★ 5

Just waiting for me....

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★ 5

Very good experience

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★ 5

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★ 3

Employees were crabby, makes an enjoyable night a little less enjoyable

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★ 5

I go to this subway almost three times a week for lunch. The employees remember who you are and are very friendly. The store is very clean as well. Its is a nice place that i do not mind getting my lunch.

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

It's subway

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★ 4

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★ 5

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★ 3

The usual Subway, but this location is a little slow, otherwise I would have given it a 4.

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★ 4

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